Area Management Jobs
Marketing and Campaigns Officer
We are looking for a Marketing and Campaigns Officer to be responsible for the marketing across the charity, particularly focusing on the digital channels and campaigns.
This is an exciting role offering hybrid working and the opportunity to develop the organisations reach across the UK and beyond.
Position: Marketing and Campaigns Officer
Location: Huddersfield/hybrid (minimum of 2 days per week in the office)
Hours: Full-time, 37 hours per week
Salary: Circa £26,000 - £29,000 per annum
Duration: Permanent
Closing Date: 16th July 2024. Please note this role may close sooner than advertised if a suitable candidate is found.
The Role
The Marketing and Campaigns Officer is responsible for developing and delivering multi-channel marketing plans, with responsibility for marketing across the charity. This will have a particular focus on digital channels and campaigns, providing copy and strategic direction, but also including marketing of events, products and services. You will collate, analyse and interpret campaign and marketing data to ensure KPIs are met and makes recommendations for future marketing activity. Working closely with the Brand Marketing and Corporate Partnerships Manager, you will liaise with colleagues across the organisation to develop reach through a range of activities.
Main duties include:
- Work with the Brand Marketing & Corporate Partnerships Manager to implement the marketing strategy for the organisation.
- Create and support multi-channel marketing campaigns.
- Track effectiveness of marketing campaigns, report findings to the relevant manager and use data to propose future strategies and campaigns.
- Build the digital presence, increasing traffic and user interactions.
- Research and analyse market trends and competitors.
- Provide copywriting and content management.
- Support the design and production of relevant promotional materials.
- Oversee the organisation’s attendance at events and trade shows.
- Update Content Management Systems and CRMs with relevant content, in particular, the use of Wordpress.
About You
As an experience Marketing and Campaigns Officer, you will also have experience of:
- Creating multimedia content
- Planning and developing marketing campaigns
- Copy writing and proof reading
- Managing a demand-led workload
- Working with marketing team and colleagues to achieve delivery as a team
- Working in a fast-moving environment with an ability to handle numerous projects with competing deadlines and priorities
About the Organisation
Join an award-winning charity and membership association that supports nurseries, early year’s settings and their workforce to deliver the best possible early education and care to our youngest children.
A charity that believes in quality and sustainability and puts members’ businesses at the very heart of what it does. This innovative thinking gives members the edge and an advantage that makes your nursery the best it can be.
Benefits include:
- Free onsite car parking
- Healthcare Cash Plan
- Employee Assistance Programme with access to Doctorline providing 24/7 access to a UK GP from anywhere in the world
You may have experience in areas such as Marketing, Marketing and Communications, Marketing and Campaigns, Digital Marketing, Digital Campaigns, Marketing Officer, Marketing and Communications Officer, Marketing and Campaigns Officer, Digital Marketing Officer, Digital Campaigns Officer, Marketing Executive, Digital Marketing Executive, Campaigns Executive. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We have a newly-created role here at Peer Power Youth for a People & Operations Co-ordinator and would love to hear from you. As the name suggests, we're looking for a 'people' person who will really live our values! Someone to be the heart of our office and the first port of call for both the team and external stakeholders. You'll be a whizz with organisation and have experience of providing excellent HR and operational support. You'll also need to be CIPD level qualified in HR to keep the People side of things running smoothly.
It's important for this person to be right in the thick of things, so this is an office-based role and you'll be working from our lovely office in Fivefields. With a friendly team, a social calendar, coffee on tap, dogs, a library, and a range of workspaces, we all really enjoy the space.
Check out the application pack and job description for more information on the role and we're excited to hear from you!
Peer Power Youth is a national charity that leads with empathy and does vital work to support young people who have experienced trauma. We care for young people, sometimes at the most difficult times in their lives, and we give them the time they need, for as long as they need. We build on strength and lead with empathy, and we know what’s needed to build trusted relationships and improve support services, because many of us have had similar experiences.
The client requests no contact from agencies or media sales.
We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen at the Royal Hospital Chelsea for an exceptional individual to join our Health & Wellbeing directorate as Admissions Officer.
The Royal Hospital Chelsea is a historic institution, providing a home and community for approx 300 male and female retired British Army soldiers, known as Chelsea Pensioners, in recognition of their service to the nation.
Veterans come from around the UK, and beyond, to live full and active lives in their retirement, and gain purpose and comradeship through supporting each other and representing the wider veteran community at formal and informal events.
As the Admissions Officer you will be responsible for all areas of recruiting new Chelsea Pensioners from first contact, to coordinating applications and inducting successful applicants. Above all else, you will put the applicant first, always striving to improve their experience and keeping them well informed whilst having their wellbeing in mind.
You will process all applications and coordinate the multi-disciplinary assessments at each stage of the process. You will host applicants for a ‘4 Day Stay’, an opportunity for them to visit and experience life at the Royal Hospital.
For successful applicants, you will coordinate their move to the Royal Hospital Chelsea and be responsible for the induction programme.
You will contribute to the Recruitment Strategy, regularly reporting on current figures and projections to the Executive Board and Commissioners. You will be responsible for keeping the Admissions Policy & Procedure up to date.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
Job type: Full Time, permanent
Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours)
Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00
Location: Worcester
An enhanced DBS check will be required for this role.
Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
The Team provides flexible and holistic support to Residents who have a wide range of support needs. We aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.
Duties and responsibilities include but are not limited to:
·Support clients to comply with the requirements of their HDC/Bail conditions.
·Producing a realistic and achievable Support Plan to include accessing and using housing and accommodation services to support move on to longer term accommodation.
·Ensure that all Support Plans and Risk Assessments are unique, inclusive and person-centred.
·Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
·Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
·Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment are required.
·Undertake basic cleaning tasks as required.
Key Responsibilities
·Plan and deliver effective, person-centred Support and Safety Plans
·Provide weekly support sessions (up to 2 hours per week) working with our Residents to achieve the goals identified on individual Support and Move On Plans.
·Maintain up to date individual Resident records.
·Support Housing Benefit applications for each Resident.
·Complete referrals to specialist support agencies in the community as required.
·Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police where necessary.
·Ensure that properties are always adequately equipped, maintained, furnished, and clean.
·Empower and motivate Residents to identify and achieve desired outcomes.
·Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home.
What We Expect From You
·Ability to develop person centred support and move on plans.
·Understanding of safeguarding.
·Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
·Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
·Familiarity with computer-based packages
What you can expect from us
·A dynamic and supportive team who delivers results for the people we support every day.
·The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.
·A commitment to helping you learn and develop your career.
·Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
·For further information about Nacro’s employment offer, please click
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.
For further information about the role, pleased click
We are ready and waiting to receive your online application.
If you have any questions or would like to have an informal chat regarding the role, please contact [email protected]
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life. We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing and enhanced management services for individuals with multiple disadvantages, who are in housing need.
We have an exciting opportunity for you to join our team as a Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do.
The successful candidate would work across all DASH supported housing projects, but primarily within our Dispersed Service based in the Durham area. You will be responsible for providing enhanced housing management, advocacy and support to residents with mid to high, multiple needs including mental and physical health issues, history of DV, substance dependency and housing related support needs.
You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment to creating and delivering tailored, personalised support plans, and multi-agency working.
Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to our residents’ individual needs, applying the principles of Strengths-Based and Trauma Informed Care.
You will have experience of support work or social care, and a knowledge and understanding of mental health issues and behaviours that challenge.
You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.
You will be proficient in the use of IT including CRMs, email and web-based applications.
Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.
You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!
You will possess a full UK driving licence and have access to your own personal transport.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.
In return we can offer you an incredibly fulfilling role, enahnced staff benefits package and the chance to be part of a fantastic team making a real difference to the lives of our residents and the communities we serve.
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
To apply please email a covering letter outlining your suitability for the role and why you wish to apply, along with your up to date CV
We are an independent charity that provides accommodation with support to people who are homeless or are about to become homeless.
The client requests no contact from agencies or media sales.
Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
The client requests no contact from agencies or media sales.
Head of Commercial Insight and Development
This is an exciting new role within the organisation where you will have the opportunity to work collaboratively with all programme teams and the Associate Director of National Programme Development.
This is a full time role with the option of remote (home based) or agile working between the office situated in Vauxhall, London.
Position: Head of Commercial Insight and Development
Location: Home based or agile
Hours: Full time, 35 hours per week (flexible working available)
Salary: £45,284 to £53,910 per annum (£48,284 to £56,910 inclusive of London Allowance)
Contract: Permanent
Closing Date: 12th July 2024. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Shortlisting: Monday 15th/Tuesday 16th July
1st stage interviews: Tuesday 23rd July (online)
2nd stage interviews: Thursday 1st August (f2f)
Work for an organisation that research shows is one of the most trusted major voluntary sector brands
The Role
The head of Commercial Insights and Development will explore strategic initiatives aimed at driving revenue, growth and enhancing market competitiveness, evaluating existing programmes and products to determine their commercial viability and bring them to market.
Additionally, this will translate market insights into actionable recommendations for new programmes and product development, creating monetisation and pricing strategies.
About You
It is essential that you:
- Exhibit the ability to develop market-leading commercial propositions, and contribute to the growth and sustainability of national programmes
- Can demonstrate a strong background in commercial strategic development with proven influencing skills
- Are curious in your outlook and approach, have a strategic mindset and the ability to think critically and anticipate market trends
- Can expertly evaluate existing programmes and products to determine their commercial viability and support the process of bringing them to market.
- Have strong experience translating market insights into actionable recommendations for new programmes and product development
- Possess excellent leadership and team management skills, with the ability to inspire, collaborate and motivate cross-functional teams.
About the Organisation
Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”
The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.
In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.
You will also receive:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Commercial, Commercial Insight, Insight, Insight and Development, Commercial Insight and Development, Strategic Development, Head of Commercial, Head of Commercial Insight, Head of Insight, Head of Insight and Development, Head of Commercial Insight and Development, Head of Strategic Development, Director of Commercial Insight and Development. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
BUILD Project – Support Officer
Are you passionate about making a difference in your community and have any experience in supporting individuals?
Hours: 2 posts, Full-Time, 35 hours per week. Fixed Term to 31 August 2026
Salary: £26,595 per annum plus enhanced benefits
Closing date: 15/07/2024 5:00 pm
Interview dates: w/c 22 July 2024
Organisation: Voluntary Action LeicesterShire
BUILD Project – Building up Individuals for Life and Development
Join the Our Team and help to transform lives
Voluntary Action LeicesterShire (VAL) helps people in local communities to change their lives for the better, through direct service delivery and by supporting the local voluntary and community sector.
The Building up Individuals for Life and Development (BUILD) Project partnership is funded to provide comprehensive support packages for individuals aged 19 and over. BUILD will work across rural Leicestershire cluster areas identified by our extensive knowledge of and engagement with areas where there are gaps in community based services. The Project will work with those who are disengaged, feel socially excluded and face multiple barriers, offering a varied, supportive and bespoke skills and personal development approach.
This role will play a crucial role in supporting participants. You will identify project participants and conduct person-centred assessments with them. You will be responsible for creating strength-based personal development plans as well as providing ongoing support and guidance in order to help the participants grow in confidence, build skills and gain control of their lives. Your role will work to increase participation in volunteering and advice on selfemployment and entrepreneurship, building networks to share best practice through shared learning.
You will be expected to collaborate with our experienced partners Rural Community Council (RCC) who work to improve wellbeing, increase resilience and tackle disadvantage across rural areas and CASE who work to promote social enterprise and rural community development. You will make a tangible impact on individuals’ lives and local communities, fostering sustainable change.
Applicants will need to demonstrate a passion for and experience in supporting individuals to identify and achieve personal goals combined with an established understanding of barriers preventing individuals from accessing support. Proven skills in engaging and motivating individuals (both face to face and remotely), networking to achieve outcomes and an ability to develop high quality information and resources are also necessary.
Experience of delivering work readiness workshops to groups and tailored individual interventions in support of personal skills development would be a great advantage. The role requires confident communicators with experience track in providing impactful support and training, working in diverse communities across the County.
You will have a proactive and dynamic approach, excellent organisation skills, a keen eye for detail combined with the ability to process detailed information, manage relationships, prioritise and multitask. The project team will work to KPI’s, so flexibility and a “can do” attitude are a must.
Voluntary Action LeicesterShire (VAL) is a sector leading diverse and ambitious organisation, with a vision for growth. You will benefit from a competitive salary, a flexible and supportive working environment, 25 days annual leave, rising with service, plus bank holidays and a 6% employer pension contribution.
Closing date: Monday 15 July 2024, 5pm
Interviews: Week commencing 22 July 2024
How to Apply
A detailed job description, person specification and application form for this role can be found at our website.
The client requests no contact from agencies or media sales.
Location: St John's House
Contract Type: Permanent/ Full time
Salary: £23,918 - £26,785 per annum (Band 2.2 - 3.1)
Hours: Full Time - 35 hours per week
Benefits: Generous annual leave entitlement, Competitive employer pension contribution.
An experienced administrator with a background preferably in property is sought to join the team in Bury and contribute to the work of the Property team.
The Land and Property Services Team has responsibility for property assets through maintenance and refurbishment of property, acting as landlord and tenant and ensuring all residential properties are compliant with regulations, including Health and Safety.
The Property team has responsibility for residential properties (parsonages) across the area. As the team’s administrator, the postholder is responsible for ensuring accurate records are maintained for utilities, safety and alarms as well as programmed improvement work. They also support the team’s other work through a range of administrative duties. The post holder has the direct responsibility of liaising with utility companies, local authorities and contractors for payments.
To succeed in the role, the candidate will have experience managing processes in a property environment, including managing lettings and dealing with utility companies and local authorities. The candidate will be a competent user of Excel and databases in order to organise and record inspections, communications, invoicing and relevant data in an efficient and effective way. As the first point of contact to queries by phone, email or letter, the candidate will use excellent communication skills and a ‘can do’ approach to respond to queries in a timely and appropriate manner.
To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information regarding the role.
Closing Date: 5pm, Monday 8th July 2024 Interview: Wednesday 17th July 2024 at St John’s House, BL9 0ND
The candidate may also have experience in the following: Real Estate Administrative Assistant, Property Coordinator, Leasing Coordinator, Property Operations Assistant, Real Estate Office Assistant, Property Management Support Specialist, Tenant Services Coordinator, Property Administrative Coordinator, Real Estate Support Specialist, Property Services Assistant, Leasing Administrative Assistant, Property Administration Assistant.
REF-214737
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.
Right now, we are looking for an Employment Specialist to join our Surrey Employment service in the Talking Therapies team. We help individuals with mental health problems to find paid employment, we also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But it’s only possible with people like you.
Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Talking Therapy teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.
The post holder will have the ability to travel independently across a large geographical area within Surrey.
This is a temporary 12-month contract requiring the post holder to work 30 hours a week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation
Housing Support Worker
Job type: Full Time, permanent
Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours)
Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00
Further to the provisions of the Equality Act 2010 and having regard to the nature and context of the posts, it is an occupational requirement for the successful candidate to be female
Location: Sheffield
An enhanced DBS check will be required for this role.
Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
The Team provides flexible and holistic support to Residents who have a wide range of support needs. We aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.
Duties and responsibilities include but are not limited to:
- Support clients to comply with the requirements of their HDC/Bail conditions.
- Producing a realistic and achievable Support Plan to include accessing and using housing and accommodation services to support move on to longer term accommodation.
- Ensure that all Support Plans and Risk Assessments are unique, inclusive and person-centred.
- Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
- Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
- Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment are required.
- Undertake basic cleaning tasks as required.
Key Responsibilities
- Plan and deliver effective, person-centred Support and Safety Plans
- Provide weekly support sessions (up to 2 hours per week) working with our Residents to achieve the goals identified on individual Support and Move On Plans.
- Maintain up to date individual Resident records.
- Support Housing Benefit applications for each Resident.
- Complete referrals to specialist support agencies in the community as required.
- Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police where necessary.
- Ensure that properties are always adequately equipped, maintained, furnished, and clean.
- Empower and motivate Residents to identify and achieve desired outcomes.
- Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home.
What We Expect From You
- Ability to develop person centred support and move on plans.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
- Familiarity with computer-based packages
What you can expect from us
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.
We are ready and waiting to receive your online application.
If you have any questions or would like to have an informal chat regarding the role,
DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.
We are looking for a new team member with experience of delivering effective advocacy on behalf of people from marginalised communities to join us to play key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.
As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.
You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Monday 22nd July at 9am.
How to Apply
To apply, please submit your CV & Covering Letter to the email address provided, with the following details:
- Why you would be interested in the role
- Number of days
- Contract length
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
How to Apply
To apply, please submit your CV & Covering Letter to the email provided with the following details:
- Why you would be interested in the role
- Number of days
- Contract length
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We continue to adapt the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the greatest barriers to preventing or ending their homelessness.
Location: Based in Crisis Newcastle Skylight, City House, City Road, NE1 2AF
About the role
Demand for support for people experiencing homelessness is changing and we have a vacancy in our front facing Engagement and Assessment service.
This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and working with other staff and services to address their homelessness.
We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.
As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and encouraging environment, to ensure that people seeking support feel understood and respected.
No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.
About you
As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis.
Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate.
You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict.
You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be.
You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues.
You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information.
You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If you want to learn more about the role, you are invited to join an information session at Crisis Newcastle Skylight, City House, City Road, NE1 2AF on the Wednesday 3rd of July 2024 at 4:30pm host by Paul Wightman (Operations Manager - Engagement & Assessment) and Chloe Kane (Receptionist). To request confirmation of attendance please email Paul Wightman, contact details can be found on our website.
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 7th of July 2024 at 11:59pm
Interviews will be held on Tuesday the 16th and Wednesday the 17th of July 2024 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales
Who We Are
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.
UnLtd’s vision is a future where enterprising people are transforming our world for good. To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it.
About the Role
As a Senior Impact Analyst, you will be leading our work on using quantitative data to measure and help maximise our impact. This is an exciting opportunity for a team-player with an analytical mind, who is able to translate complex data into powerful stories and actionable insights, whilst tactfully using data to drive change.
You will play a leading role in bringing together our research, evaluation, impact, and learning activities, with a keen focus on the use of data and evidence for impact. Your work will inform our approach to research and evaluation, as well as contributing to our ambitions to be an impact-driven, agile, learning organisation.
Interested? Here’s how to apply
We need to know a bit about you, your experience and what you can bring to UnLtd.
You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us:
- About you – your skills, experience and personal qualities;
- Why you’re interested in the role and what you hope to get out of it.
The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.
We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.
- Application Closing Date: Midnight on Friday 12th July 2024
- First round of interviews: Tuesday 23rd July 2024 (online, via MS Teams)
- Final interviews: Tuesday 30th July 2024 (online, via MS Teams)
UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.