Area Fundraising Manager Jobs

About the role:

Working under the direction of the Service Manager you will be primarily responsible for designing, implementing and co-ordinating recovery-focused activities. You will work with SHP colleagues, partnership agencies and those using the services to ensure the programme meets the latter’s needs. You will be responsible for delivering elements of the programme, in addition to supporting staff members, volunteers, students, clients and peers to facilitate groups and activities.

About you:

• Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
• Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
• Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
• Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
• A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
• Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd November at midnight

Interview date: Monday 11th November or Tuesday 12th November via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.​

We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system. 

This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration 

Job Description

Birmingham Programme Development

• Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
• Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
• Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
• Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.

Birmingham Programme Delivery

• Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
• Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
• Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
• Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham 
• Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
• Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
• With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
• Facilitate spaces and workshops for our changemakers, partners and other stakeholders
• Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact

Supporting other work strands

• Feed into the development and implementation of other work strands including community building and the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
• Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

Financial management and income generation

• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack

We know how much difference a Health Play Specialist can make to children who are 
seriously ill and for a lot of hospitals and community healthcare settings these roles can fall by 
the wayside when budgets are critically tight. Our pilot Starlight Health Play Specialist project 
has now demonstrated the positive impact of play staff for babies, children and families. 
We’ve already learned so much and are designing an impact assessment tool with the 
practitioners. Although the setup of the project is done, there is lots of learning still to do and 
the manager of this work will facilitate and maximise this learning. 
Starlight Health Play Specialists not only create the time, space and opportunity for children to 
play, whether that’s for preparation for procedures, management of anxiety, entertainment 
during long periods of boredom or aiding recovery. They carry out on-the-ground research, 
measure impact of activities, sharing their learning with us and help us to really understand 
what makes a brilliant Health Play Specialist and develop standards and training.They are 
beacons of good practice, championing and protecting play in healthcare – and that is where 
you, our new Play Specialist Programme Manager, come in.

We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation.  We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.

As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets.  You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.

This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.

Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.

Applicants must be able to work within the Christian ethos of The Salvation Army.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: 10th November 2024 at 23.59pm

Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early. 

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. 

Appointment subject to satisfactory references and proof of right to work in the UK. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

A fantastic opportunity to lead the development and delivery of our Service Pledge programme, working with healthcare professionals and patients to improve experience of care in breast cancer services. You’ll manage a small team based across the UK as well as working closely with colleagues in services and policy to ensure people with breast cancer receive the best possible standards of care across the UK.

About you

As a strong project manager, you’ll be experienced in patient involvement and service improvement with excellent interpersonal and organisational skills. You’ll be confident managing a team working in a hybrid environment, supporting them to deliver long-term projects within agreed timelines and budget.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role has a flexible location, with the successful candidate being primarily based in one of our 4 offices (Cardiff, Glasgow, London or Sheffield). Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Wednesday 6 November 2024

Interview date: Wednesday 13 and Thursday 14 Novemserber 2024 (interviews will take place virtually via MS Teams)

We are looking for a highly skilled and motivated individual looking for a fresh challenge and wishing to make a real difference to the lives of people affected by dementia! 
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

Location: This is a home-based role with occasional travel to a Society office for wider departmental meetings.
Contract: Fixed Term for 24 months

The Information Governance team are the champions of Data Protection and Information Governance within Alzheimer's Society. The team’s overriding objective is to enable all areas of the Society to use information appropriately whilst achieving the Society’s overall aim of creating a world without dementia. 

The newly created Senior Records Management Officer role is an exciting opportunity for the role-holder to develop and implement standards and processes for the management of organisational records in compliance with applicable legislation and standards. You will help the Information Governance team to establish a culture of effective records management and support the Society in measuring and maintaining the quality of its records.    

Working closely with the other members of the Information Governance team, you will develop a process framework for managing hard copy and electronic records within the Society, propose improvements to the Society's record management systems and be the first port of call for handling records management queries from within and outside the Society. These queries will be from across the Society and could be in relation to service delivery, fundraising, campaigns, IT, volunteering or employment matters. 

The Senior Records Management Officer will also support the Information Governance team with other matters including handling personal data breaches, creating reports on trends and recommended remedial actions, managing rights requests, developing, delivering and maintaining learning resources for Society colleagues.

About you

- You will have an expert understanding and experience of records management policies and processes and how to successfully embed them into working practices for frontline staff.

- You will ideally have experience of working in or with an information governance environment. 
Working in a fast paced and responsive environment, you will possess good time management and problem-solving skills. - Good communication skills are a must for this role as you will be engaging with colleagues at all levels across the Society.
- With your strong attention to detail, pro-active nature and ability to build successful relationships, you will quickly establish yourself as a key member of our team.
- An industry recognised Records Management qualification, such as the Practitioner Certificate in Records Management, is preferable but not essential.

Closing date: Wednesday 13th November 2024
Interview date: 21st – 26th November 2024 via Teams

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We are recruiting for a temporary Part time Appeal Manager for a high profile social welfare charity. You will be co-ordinating all the appeal activity in their area, ensuring that supporters and other key stakeholders (members, local authorities, partners etc.) receive the support necessary to maximise the impact of the appeal. Manage day-to-day relationship with supporters ensuring all financial activity is cost effective and compliant .

You will need to drive and have access to a car ., this role is being out and about in the community

The Role
With support from your Regional Appeal Manager, produce an income and expenditure budget for your area.
Provide accurate and timely monthly commentary to your manager.
Identity, plan and monitor progress of key activity (in the regional fundraising plan) to deliver the income and expenditure set out in the budget/reforecast.
Manage the activity of a range of local supporters and partners ( Appeal Organisers, other volunteers, regional corporates, and organisations) in order to achieve income budget/forecast.
Manage an agreed number of relationships across your area, ensuring that your supporters have the tools, resources, and support necessary to maximise their fundraising activity.
Develop and support a portfolio of regional corporate partnerships.
Work with key internal partners (membership, operations, PR, etc) at the local level to achieve the above.
Recruit and induct new Appeal Organisers
Ensure that AO have appropriate tools and resources to maximise the impact of the appeal, and that these are proportionate to the activity taking place and income raised.

The Candidate
Good commercial knowledge to ensure suitable ROI in both investment and effort.
Evidence of financial management skills; set and deliver income targets of up to 800,000.
Takes ownership of planning income/expenditure budget and responsible for supplying monthly commentary to manager.
Experience of creating and managing great supporter relationships with volunteers to deliver agreed objectives and income targets
Experience of fundraising, sales and/or customer service environment.
Experience of planning multiple activities and/or events throughout the year.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

We are looking for an empathetic and proactive Regional Manager to join our team.  We show we care by creating a peer support network for people living with macular conditions, to do this we rely on our Regional Managers to enable us to deliver support that makes a difference.  You will act as the main contact for all our support services across London, putting to use your outstanding organisation and communication skills.  Using your natural partnership and networking skills, you will help us increase referrals from within the London region.  An understanding of sight loss would be great, but more important is your ability to do public speaking; if this sounds like you, then we would love to hear from you.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

This role requires extensive travel across London and occasionally to our Head Office in Andover, Hampshire.

Good broadband connection is essential for this role.

Job Description

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related inquiries becomes second nature

· Co-ordinate and action messages in the Patient services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain that Patient services documentation is updated with clear and concise details

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / Patient Stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR

· Support Patient Services Manager with Administrative tasks/requests

Person specification:

- Full Driving Licence with access to a vehicle

- Healthcare knowledge advantageous but not essential

- Educated to GCSE level minimum

- Excellent verbal and written communication skills

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative as well as part of a team

- Excellent attention to detail and accuracy

- Professional, methodical and thorough approach to work with a Friendly and polite manner

Location Riddings Lighthouse, Derbyshire
Contract: Permanent, Full Time
Salary: : £26,500 - £28,500 per annum
Working Hours: 37.5 hours per week Monday to Sunday (5 days) acting as an emergency contact on a rota basis one weekend in four.

The Lighthouse retail portfolio prides itself on innovation and creativity ,offering the sale of preloved goods in an array of shops within local communities. Lighthouse retail has 34 stores across Derbyshire and Nottinghamshire run by paid staff and volunteers. Our retail vison revolves around ‘The People’ within the organisation with a view to invest and develop to reach our fullest potential.

The People Manager will be responsible for overseeing the staffing across each one of our stores, ensuring that shops are fully staffed day to day. They will need a practical and engaging approach to enable staff to thrive in their roles and feel supported to meet the charity’s vision and mission. They will work alongside the rest of the retail team ensuring the aims and objectives of the people strategy are achieved.

Key Tasks & Responsibilities
People Management

- Be responsible and accountable for the day-to-day operations relating to the people side of retail.
- Ensure the shop team and volunteer relationship is a professional and successful one
- Act as the first point of contact for the volunteer administrator in relation to volunteering matters and queries for retail.
- Effectively communicate any relevant information to all shop teams regarding updates, charity activities, incentives, and performance.
- Work closely with management and employees to embed changes and ensure solutions are realistic and sustainable.
- Be able to work closely with the retail management team including the retail sales manager to ensure the people side of the charity is not impacting sales.
- Overseeing the retail portfolio sickness and absence management including allocation and approval of annual leave throughout the year, forward planning contingency strategies ensuring shops are covered all the time even at short notice. Ensuring staffing hours do not exceed there’re banding allocation.
- Be competent in assisting with grievances, supporting with investigations and assisting with disciplinaries.
- Act as deputy safeguarding lead as and when required. Be able to act in an advisory capacity demonstrating a higher level of experience and understanding when dealing with safeguarding issues that arise.
- Be responsible for overseeing and leading with probation placements across our retail sites, acting as point of contact and ensuring that the relevant paperwork is up to date including the risk assessments for each placement.

People Development

- Ability to mentor and support staff through regular one to ones ensuring that they feel fully equipped to achieve optimum success in their work.
- Collaboratively with the HR team review and update the volunteer induction and training programme ensuring all aspects are relevant to the retail portfolio.
- Support staff with capability and performance issues including the management of their own staff issues such as, sickness, disciplinary, grievances and concerns through probation periods.
- Work closely with the retail management team on the delivery of innovative and interactive internal and external training to help staff develop their skill sets and achieve career satisfaction.

Recruitment & Onboarding

- Work closely with HR developing and implementing strategies to improve recruitment, attracting suitable staff, and retaining them.
- Ensure suitable and sufficient coverage of volunteer support in the retail portfolio.
- Lead on the recruitment of new staff members, being able to assist shop managers in developing better teams and building strong foundations in line with the people strategy and recruitment and selection policy.
- Ensure that new staff members are fully trained and placed in a suitable training store.
- Monitor and track performance throughout staff probation periods alongside the retail sales manager.

If you are interested in applying for this post, please click to apply to view the full applicant pack which includes the full job description and person specification.

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

About Us
Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire. As a Christian charity, we believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families. We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.

People and values are at the heart of who we are and what we do as charity and we are proud to employ talented colleagues from diverse backgrounds. Guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.

Closing date: 15-11-2024

REF-217 451

Location: 235 Broadway Bexleyheath DA6 7EJ

Salary: Hospice Band 2 - £24,236.88 - £24,966.95

Hours per week: 35

New Shop opening – Broadway Shopping Centre, Bexleyheath

We are opening a new shop and have a number of fantastic opportunities for a deputy shop manager.

Our goal is to generate funds for the hospice so we can continue to deliver exceptional care.

As a member of the management team you need to be motivated to help your store achieve its targets and to share this drive and enthusiasm with your team of volunteers. You will be expected to work with your volunteers to deliver a fantastic experience for our customers and donors.

These roles are HANDS ON! You will be required to sort donations and prepare clothing for sale which will include tagging and pricing items before placing them on the shop floor.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

We are an equal opportunities employer and are committed to inclusion. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspective, knowledge and skills

Please note that only short-listed candidates will be contacted.

Advice and Community Support Services Manager

Contracted Weekly Hours: 37.5 Monday to Friday 9am-5pm

Contract Type:                          Permanent

Salary:                                        £31,447.50 per annum

Annual Leave:                           25 days plus 8 bank holidays

Location:  Based at ICN Office, 200 Holdenhurst Road, BH8 8AS, + some hybrid working

International Care Network is a Christian charity whose aim is to help rebuild the lives of asylum seekers and vulnerable migrants. We are looking for an experienced manager to manage 2 of the departments, which each require part time management, making up a full-time role. The first department is the Advice Service, which offers general advice as well as OISC (Office of the Immigration Services Commissioner) regulated immigration advice.

The second department is the Community Support Department, which supports particularly vulnerable and isolated women and children, as well as offering emotional wellbeing support and community activities for male and female asylum seekers and refugees. For more information about each of the pieces of work, please see our website.

ICN provides benefits to staff including:

• Company pension scheme.
• A degree of flexible and hybrid working.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

This position is supported by the National Lottery Community Fund

Regional Communications Manager

We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to help deliver the strategic communications objectives for a national youth charity.

The charity is poised at an exciting phase of growth, with seven large scale youth centres (called Youth Zones) set to open over the next three years, a new three year organisational strategy, and an ambitious strategic communications strategy to support this in place.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Regional Communications Manager

Location: Hybrid working: two days a week in the Bolton office combined with home-working and travel across our Youth Zones in development (Barnsley, Crewe, Grimsby, Preston) plus occasional other travel as required.

Salary: £34,000 - £37,000 per annum

Contract: Fixed-term contract (possibility of becoming permanent) for 12 months

Hours: Flexible working and will consider 4 days a week (37.5 hours full time).

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12noon, Friday 8 November

Interview and Assessment (in-person): Wednesday 20 November at Hideout Youth Zone

About the Role

This is a key role within the communications team that will see you create understanding and awareness between the organisation and the key local and regional audiences that matter, as the charity embarks on its biggest ever period of growth. 

This role will involve managing a small portfolio of local end-to-end integrated communications and PR programmes at various stages, to launch new Youth Zones in Barnsley, Crewe, Grimsby and Preston.  You will work closely with each Youth Zone’s Relationship Managers and Fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor.

In addition, you will oversee and lead a fundraising focussed communications and marketing campaign to boost reach to new funders (who we call Founder Patrons) in the areas where there are new Youth Zones.

The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills.

About You

We will be looking for someone that can demonstrate a broad range of communications skills from working with local media to place newsworthy, positive stories around the Youth Zones development, to supporting the development of new Youth Zones websites.

If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you.

There will also be opportunities to contribute to the national communications plan, working closely with the Director of Communications and Brand on several high-profile projects, including overseeing and launching the new Youth Advocates programme, working with young people across the Network.

To apply, please submit a CV and cover letter (of not more than one page), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to Youth Zones nationwide through a national network of independent youth charities.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Communications, Marketing, Marketing and Communications, Communications Manager, Marketing Manager, Marketing and Communications Manager, Brand, Media.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.

Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).

You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.

This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.

We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.

Main responsibilities

Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.

Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.

Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.

Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.

Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.

Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.

Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.

Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.

Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.

Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.

Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.

The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.

Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)

Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with

On offer for the Charity Account Director

• We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
• Some travel/overnight stays will be expected
• Salary: £50,000 - £60,000 per annum depending on experience
• Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
• NEST Pension scheme (Bluestep contribution of 5%)
• 29 days of Annual Leave plus Bank Holidays
• Free onsite gym membership
• Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
• Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)

To apply for the Charity Account Director Role
Please follow the Indeed process for applying.

• Application deadline: Friday 15th November 2024
• Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
• Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
• Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.