Area Fundraising Manager Jobs in Hackney, Greater London
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma. Allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
As the Finance Business Partner, you will be a vital link between Finance and other teams across the organization providing strategic financial insights, budgeting, reconciliations, advice and guidance. You’ll provide easily understood narrative on the performance of the area of responsibility including analysis, budget management, forecasting, key performance indicators and risk assessment.
By combining your financial expertise with strategic thinking, you will foster a culture of financial integrity and stability that will deliver positive outcomes for Place2Be. This is an opportunity to be part of a friendly, integrative team with a passion for changing children’s lives.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on the 3 July 2024
1st Interview date: 8 July 2024
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.
Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.
In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator
Reports to: Director of Services
Location: Home Based or Hybrid *
(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)
Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)
Salary: £31,672 pa
Closing Date: 21st July 2024 at 11pm
Purpose of Job
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.
To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:
· Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives
· Goal 4: A connected community
· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning
And contributing to delivery of other strategic goals as appropriate.
Staff management:
1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.
Project management:
1. Evaluate existing support for members living with NPH and their families/ carers within Shine
2. Develop and grow the service based on the needs and voice of our members
3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland
4. Develop annual work plans, which will enable continued development and delivery of the NPH service
5. Create a framework for the service and develop Shine colleagues to support delivery in key areas
6. To provide training to upskill colleagues in dementia
7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland
8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits
9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre
10. Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact
11. Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation
12. Identify new potential sources of funding as the project develops and contribute to funding bids as requested.
13. Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.
Delivery
To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-
· Welfare benefit/ income maximisation advice
· Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.
· Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations
You will also:
· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year
· Review existing and develop new resources for members with NPH alongside the Health team
· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers
· Oversee social media, Facebook and WhatsApp support groups
· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research
· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities
· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.
Other core requirements of working for Shine:
· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members
· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.
· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’
· To actively take part in the annual staff residential
To undertake any other duties in line with the job role.
Person Specification
Experience – essential
· A minimum of 3 years' experience of working with older people living with dementia
· Experience of project management and delivery
· At least two years’ experience of delivering support and advice services for older people.
Knowledge, skills and abilities – essential
· Excellent verbal and written communication skills
· Ability to build strong relationships both with internal and external stakeholders
· Ability to develop and deliver professional presentations and training in a variety of settings
· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems
· A non-judgmental approach to working with people
· A good knowledge of adult safeguarding policy, procedures and reporting
Qualification- essential
§ Relevant qualification in health or social care
Experience – desirable
· Welfare benefits: Experience of supporting older people to maximise their income
· Experience of providing supervision, guidance and support to others as a lead
· Developing and delivering opportunities to enable and empower disabled people
· Organising information sessions and social events
· Multi-disciplinary working and advocacy
· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families
· Working in the third sector in a paid or unpaid capacity
· Working with, and supporting, volunteers
Qualifications - desirable
Relevant qualification in:
§ Information, Advice & Guidance
§ Management
§ Project management
In return, Shine will offer you:
· A competitive salary
· 35 hour working week
· 25 days annual leave plus additional discretionary leave between Christmas and New Year
· Support to learn and develop
· Opportunity to purchase additional annual leave
· Additional annual leave due to length of service
· Defined contribution pension
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.
Interviews will be held on Monday 12th August in our Head Office, Peterborough
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it.
This year, we will begin our new ten-year strategy to end homelessness. Key to our mission is thinking differently and more ambitiously about how we engage with corporate partners and the commercial sector and how we can generate more support for our cause across England, Scotland, and Wales.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As we embark on a new ten-year strategy, this is a unique opportunity to lead the development of a radical and ambitious approach to partnerships with businesses, building on the successful partnerships we have with Lloyds Banking Group, Specsavers, Taylor Wimpey, Berkeley Homes and many more.
This pivotal role will lead the development of a corporate and commercial engagement strategy across Crisis, growing and deepening our portfolio of corporate partners, broadening their support for our organisation and our cause, and inspiring them to act within their businesses. The role also involves leading the continued development of our fundraising and partnerships outside of London, creating a national support network to end homelessness.
While the role is directly responsible for strategic and corporate partnerships, the post holder will lead across the charity, ensuring a joined-up approach across retail, service delivery (including Crisis at Christmas), brand partnerships, venture philanthropy, investments, and innovation.
The role also involves membership of the Brand, Marketing & Fundraising senior team and the organisation’s Senior Leadership Group, where it plays an important organisation-wide leadership role. Additional investment has recently been made in the team, and senior leadership and the Board have committed to supporting its success.
About you
We’re seeking someone with significant experience developing relationships with the corporate/commercial sector and a successful track record in organisations comparable in scale and complexity to Crisis. You will be ambitious, with a strong understanding of our challenges and how to make the most of opportunities to create new relationships with partners and think differently about what it means for a business to support a charity and social cause.
We’re looking for someone who…
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Has cross-organisational leadership skills and the ability to represent the organisation to the corporate/commercial sector externally.
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Has secured and developed significant corporate partnerships.
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Has developed and executed organisational income generation strategies, including supporting and influencing areas outside of direct line management responsibility.
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Can think creatively about partnerships, leveraging the unique opportunities that Crisis has.
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Can develop a national income and engagement strategy appropriate to our work in English regions, Scotland, and Wales.
We believe diversity is a strength, and we aim to ensure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 3 July 2024 (at 23:59)
Stakeholder panel interview made up of Crisis staff and members to be held on Thursday 11 July via Microsoft Teams.
Main panel interview with three Exec Directors to be held on Monday 15 July in person in London exact location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We expect this role to focus on developing and maintaining relationships with key funders, stakeholders, institutions and individuals. It will undertake work to secure funding, resources and partnerships for both Shared Assets and the wider land justice movement, and to raise the profile and reputation of Shared Assets.
The role will have responsibility for securing core funding for Shared Assets from trusts, foundations and high net worth individuals, and for supporting colleagues to secure grant and commercial funding for consultancy, research, movement building and communications projects. It will have responsibility for reporting on core grants and providing quality control for colleagues for their bids, tenders and funder reports. As part of this work the role will play a key part in providing intelligence and foresight to contribute to the organisation’s strategy and business planning.
Beyond securing consistent core funding for Shared Assets the role will also work with funders and others to secure longer term resourcing of the wider land movement in order to deliver our collective ambitions for a just and sustainable land system.
As part of a self managing organisation all team members are expected to contribute to the day to day management of the organisation through participation in management circles, team days and working groups.
Main Responsibilities
Fundraising and resourcing
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Develop and maintain relationships with funders to fund work that seeks to support common good land use and to create a more just and sustainable land system.
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Work with the team to ensure we maintain a healthy pipeline of bids and tenders in order to meet income generation targets across the organisation.
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Work with the wider land justice movement and funders to secure significant, consistent and long term resourcing for the wider land movement, working in ways that are open and transparent to, and inclusive of, the wider movement and which will help to deliver systemic change that meets our collective objectives for a more just and sustainable land system.
Stakeholder relationships
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Develop and maintain relationships with key partner organisations in order to build an understanding of the wider context and system in which we are working in order to inform our strategic development and to identify opportunities for future partnership working. To understand where Shared Assets is valued and effective, and where it may need to adapt and change.
General
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Participate in the Funding & Finance circle, participate in relevant work groups and liaise with other circles where appropriate.
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Contribute to communications and raise the profile of the organisation - in particular working closely with the Communications Coordinator on external messaging with respect to Shared Assets and the wider land movement.
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Provide reports and information for the board as required.
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Provide support to colleagues where needed, including in the running of events, training and other activities.
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Participate in and contribute to the development of Shared Assets as an organisation, including involvement in collective decision making, being accountable to policies, and helping improve those policies where relevant.
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Any other duties as may be required in a small organisation.
The client requests no contact from agencies or media sales.
JOB TITLE: Communications and Events Officer
SALARY: £27,000 per annum (FTE)
LOCATION: Homebase (Preferably Lincolnshire / Notts based, or centrally located in England to attend team meetings, but applicants outside this area will be considered)
HOURS: Part-time of full-time depending on candidate preference, 33 – 37.5 hours per week, flexible working
CONTRACT: Permanent or FTC
Are you an energetic and motivated individual with a passion for communications and events who is looking for their next step? Would you like to join a dynamic organisation that’s truly making a difference?
The Jon Egging Trust is seeking an exceptional Communications and Events Officer to support our small and close-knit Communications and Fundraising Team to create outstanding, inspiring outward-facing communications and deliver our established calendar of fundraising events. You will be joining a fantastically motivated and committed team of home-workers who are passionate about improving the lives of young people through our long-term youth programmes.
The successful candidate will be a meticulously organised and brilliant team-player with extremely strong written communications and proofreading skills and a track record of working in a professional comms or events environment.
The role would ideally suit someone seeking their second job after graduation, or someone who is returning to the workforce or seeking a change in pace, but if you can convince us that you are the perfect candidate then we will happily consider other applicants.
We are looking for someone who is comfortable working autonomously and able to prioritise multiple workloads, and who is endlessly curious and wanting to bring fresh ideas and perspectives to the table.
If this sounds like you, we want to hear from you!
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 40,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
· Flexible working
· Enhanced annual leave
· Homeworking allowance
· Occupational pension scheme
· Occupational sickness scheme
· Special paid leave provision
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
Please complete our online application form. Communications and Events Officer job - Homebase (Preferably Lincolnshire / Notts based, or centrally located in England to attend team meetings, but applicants outside this area will be considered) - Jon Egging Trust
The closing date is Thursday 11th July 2024 at 23:30. We encourage applicants to apply right away and not wait for the closing date as we reserve the right to close the process early if we garner high levels of applications and will be shortlisting as we go along.
Interviews will be held Thursday 25th July2024.
Questions?
Contact us through our website.
Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check.
The client requests no contact from agencies or media sales.
Oceana UK - Development Lead
Are you an experienced ocean fundraiser?
- Do you have a passion for securing funds for ocean campaigns?
- Do you have a track-record of developing and managing proposals and relationships with charitable trusts and foundations?
- Do you have a flare for delivering diverse, innovative and impactful charitable fundraising strategies?
- Are you driven to cultivate and grow relationships with new partners and funders?
- Do you want to join one of the world’s most effective marine conservation organisations?
Oceana UK
Oceana is dedicated to protecting and restoring the world’s oceans on a global scale. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. Globally, Oceana has won over 300 policy victories for marine life and habitats. From stopping bottom trawling in sensitive habitat areas to protecting sea turtles from commercial fishing gear, our victories represent new hope for the world's oceans.
Oceana is now focused on some of the biggest threats facing UK seas, alongside climate change. Fighting habitat destruction, stopping industrial overfishing, and preventing new offshore oil and gas developments with their inextricable link to the climate crisis.
The UK registered charity has a vision for thriving seas around the UK, using highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. Oceana UK will act as a vital public-policy interface –raising the profile of our issues through campaigns, science, communications, and expeditions, and influencing policymakers directly for commitments at key moments throughout the year.
Job Purpose
Oceana is seeking an experienced Development Lead to curate, grow and diversify our rapidly expanding fundraising and partnerships portfolio. Working closely with our UK team and US-based international development team, you will be responsible for the collaborative stewardship of relationships with some of the world’s biggest environmental foundations and philanthropists.
You will help identify and drive new relationships, managing successful grant applications with trusts and foundations in the UK, and cultivating new fundraising streams. You will have a strategic mindset along with a meticulous attention to detail. Fostering exemplary relationships with diverse partners is central to the role and critical to our success. You should be experienced in handling competing priorities, delivering exceptional funding applications and reports, and providing updates with precision and confidence. You will also have a passion for growing and diversifying income streams and converting new interest into long-term, sustainable, support.
Reporting to the Director of Finance and People, you will work closely with our teams, and the global development department, to secure the sustainable resources Oceana UK needs to deliver further impact at this crucial time for our ocean. The role will also help Oceana maximise opportunities to deliver policy victories for UK seas for many years to come and strengthen our work globally.
You will be a self-starter, with a broad range of previous experience, and the ability to develop and manage your priorities in this new role. You will be comfortable working independently and as part of a small team. The position will be hybrid, with 2 days per week from home and 3 days per week based in Oceana’s office in Paddington, London or in Newquay, Cornwall. Occasional travel will be required to meet team members and stakeholders in geographically diverse locations.
Responsibilities:
- Manage the development of a UK specific fundraising strategy.
- Manage relationships and reporting to existing funders alongside the international development team and Executive Director. This will primarily be with trusts and foundations, and individual philanthropists.
- Identify and develop new opportunities with trusts and foundations.
- Manage successful grant applications and budgets, co-ordinating and collaborating with the international development team.
- Work closely with the finance and campaigns team to ensure all relevant stakeholders are consulted in grant applications and reporting.
- Manage and deliver timely reporting, communications and updates to funding partners and stakeholders.
- Oversee and develop other existing UK income streams, including mass giving.
- Identify, develop and manage additional UK income opportunities, including with smaller trusts and foundations.
- Collaborate with the Director of Finance and People, and international development and budgeting teams to manage the income forecast and grant financial reporting.
- Maintain appropriate development records and database for all UK activity.
- Develop and manage key fundraising and partnerships events.
- Work with Executive Director to develop our outreach with funders at international events.
- Attend and represent the UK in monthly development meetings with the international team.
- Design and manage the UK’s development budget.
Candidate Requirements:
Education and work experience:
- Extensive professional experience in fundraising and development, ideally in the ocean or the environmental space.
- Good professional relationships with environmental trusts and foundations
- Demonstrable experience in managing successful multi-year grant applications and budgets with trusts and foundations.
- Strong experience of managing charitable foundation relationships and delivering detailed and timely reports, and communications to add value where required.
- Experience or working with campaigns teams to develop funding applications.
- Experience of managing philanthropist and major individual donors.
- Experience in prospecting, managing and analysing research on fundraising opportunities.
- Experience in co-developing and diversifying fundraising strategies (mass giving, digital, appeals, etc)
- Clear experience of in co-developing and diversifying fundraising strategies, and writing strategic plans, and contributing to planning and budgeting processes.
Skills & Knowledge:
- Demonstrable experience of networking and relationship development with funders.
- Proficiency at understanding, distilling and communicating complex scientific issues and detailed campaigns for fundraising purposes.
- Highly organised in managing positive relationships with funders beyond reporting.
- Strong writing skills, with experience writing applications and reports
- Excellent relationship building and stakeholder management skills.
- Experience using CRM platforms or other grant management tools.
- Strong project management skills, with demonstrable experience managing multiple workstreams effectively.
- Integrity and the ability to work with confidential information with discretion.
- Attention to detail and a commitment to fundraising targets.
- Ability to work collaboratively with staff and other organisations.
Equal OpportunitiesOceana UK is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation. We therefore welcome applications from all backgrounds and all sections of the community.
All offers of employment are conditional upon the successful completion of reference checks.
Click on the 'Apply' button below to be redirected to our recruitment platform.
Application Deadline: 2 July 2024
Interviews: w/c 8 July 2024
Starting: ASAP
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Executive Officer
Croydon / Hybrid
37 Hours per week
£79,000 per annum
Since 1981, CAYSH has been dedicated to transforming the lives of young people and vulnerable adults, providing safe homes, and unlocking life-changing opportunities. As a charity and not-for-profit based in vibrant South London, we’re on a mission to expand our impact across London and beyond. After the retirement of our current CEO, we are looking for a passionate individual to be part of our journey to redefine care and support, making a lasting difference in the lives of those who need it most.
We are seeking a dynamic professional with a proven track record in organisational leadership and development to join our passionate team as CEO and lead our organisation into continued success.
Are you the right person for the job?
· Strategic leadership experience and experience of working with a board
· Education to degree level or hold a relevant Level 5 qualification in a relevant field
· Significant experience in managing the finances of multi-million-pound organisations and managing budgets, with a proven track record of good stewardship and delivering surpluses
· Substantial experience in income generation through fundraising and the new business process with historic success in procurement and pricing contracts
· Strong leadership skills, with the ability to manage and inspire others effectively
· Awareness of the needs of young homeless people and vulnerable adults, and knowledge of safeguarding processes
· Excellent written and verbal communication, with strong interpersonal skills
· Organised, self - motivated and results centred approach with a commitment to excellence and continuous improvement
· Experience leading an organisation through change and of addressing HR related and employee relations matters effectively
· Commitment to work out of hours, to suit the needs of the business
What will your role look like?
You will provide strategic leadership and direction to enable the CAYSH group to achieve its mission – to provide a safe home and better futures for young single homeless people and vulnerable adults.
Working in collaboration with the Board of Trustees/Directors and the leadership team, you will ensure the effective operational performance and success. The role is pivotal in continued growth and sustainability of the organisation and to improve the lives of our service users.
Main Responsibilities
· Drive the values of the CAYSH Group, raise its profile and develop a motivated and high performing workforce which is responsive to the needs of service users
· Be responsible for compliance with the organisation’s legal and regulatory duties
· In collaboration with the board, develop and implement strategic and business plans
· Oversee the CAYSH Group’s budgeting process and monitor financial performance
· Proactively grow income by developing business opportunities and securing donations
· Oversee the tender process with the Executive team, directing the acquisition of new business with governmental and charitable organisations and local authorities
· Support the leadership team to achieve their objectives in the areas of business development, operations, financial management, business support and compliance and HR, ensuring that outcomes for service users are at the heart of all we achieve
· Be a champion for equality, diversity and inclusion, ensuring that these principles are integrated into all aspects of the CAYSH Group and that its HR and employment processes match the values and ethos of the organisation
· Lead in creating an engaging and positive culture that inspires and motivates our passionate and hard-working team
· Undertake the role of safeguarding lead for the CAYSH Group and have sound knowledge of health and safety processes
· Undertake other activities as requested
What can you expect in return?
· Company pension – enhanced employer contribution
· 25 days’ annual leave in addition to bank holidays
· A range of non-pay benefits, including professional development and training
· Access to an Employer’s Assistance Programme offering a range of personal and employment support services
· An Occupational Health and Wellbeing support service
· Flexible working patterns, including hybrid: our current hybrid working pattern is two days a week from home and the other days working from the CAYSH head office in Croydon. However, we are open to accommodating other flexible working needs
Your data will be handled in line with GDPR.
Are you ready to make a difference to the lives of children and young people in Croydon?
Reedham Children's Trust is Croydon’s oldest children’s charity, providing support to vulnerable children and young people in our area since 1844. We do this by collaborating with grassroots organisations to fund innovative programmes and projects to help transform the lives of young people.
The way we have worked over the last 180 years may have changed but our mission remains the same: to provide life-changing support for vulnerable and disadvantaged children in Croydon. We believe every child deserves the chance to thrive and to look forward to a healthy, happy, and fulfilling adult life.
In addition to running a number of established and successful projects, we have recently launched our Youth Innovation Fund which has created the need for a new role, the Youth Partnerships Officer, to ensure we deliver all our projects effectively, on time and robustly - as well as promoting our work dynamically using a range of social media platforms.
This role will be responsible for a range of activities including:
- building effective relationships with local youth delivery organisations
- managing the administration of funding awards
- monitoring service delivery of the projects to support the smooth running and success of our work.
In addition, you will have the knowledge and creativity to develop and sustain an engaging social media presence for this work.
Who is our ideal candidate? Someone who is:
- detail-oriented and committed to working to a high standard, with the ability to manage their time and competing priorities. with experience of providing administrative and coordination support to different projects at the same time and strong common sense to guide your work.
- a confident communicator, with a positive outlook, who works well with others and is organised, calm and tenacious to get things done.
- able to work sensitively and effectively with a diverse range of external partners that support people with different vulnerabilities,
- understanding of the challenges facing both the beneficiaries of our work as well as the individual organisations and charities.
In exchange, we offer flexible working primarily by remote within a small and friendly team, the opportunity to visit projects and schools as well as attend consortium meetings, and an organisational commitment to supporting a good work/life balance. We also offer training and support to enable you to be successful in your role and your career.
This is a fantastic opportunity to be part of a small, collaborative charity working with a passionate and dedicated team. If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.
We believe every child and young person in Croydon deserves the chance to thrive and to look forward to a healthy, happy, and fulfilling adult life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Hillside Clubhouse is a co-produced mental health employment support charity working across Camden and Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity. Alternatively, they can receive support out in the community from one of our employment specialists based within primary and secondary care.
This role is still within its infancy and will be working closely with the Executive Director to lead and oversee our employment services. Recent investment in our services has led to the growth of our employment offer and this role currently oversees four employment teams across Camden and Islington. The post holder will work closely with the other members of the senior leadership team to shape, deliver and evaluate Hillside’s business strategy and support on ensuring Hillside continues to meet the needs of the local mental health community.
Role overview:
- To oversee and support the day-to-day running and growth of the employment services offering of the Charity; currently two Individualise Placement and Support (IPS) services and two Employment Advisors (EA) in Talking Therapies services.
- To line manage employment services managers:
o Islington IPS Manager
o Camden IPS Manager
o Islington EA in Talking Therapies Manager
o Camden EA in Talking Therapies Manager
- The post holder will be an active member of the senior leadership team, working in close coordination with the Executive Director and the Director of Clubhouse Operations.
- In conjunction with the Executive Director, the post holder will lead on the growth and sustainment of Hillside’s employment services. The post holder will also be expected to supervise new staff where new services are developed.
- The post holder will work closely with the Executive Director and Director of Clubhouse Operations to develop and implement Hillside’s business strategy.
Screening questions must be answered within the word limit
The client requests no contact from agencies or media sales.
About you
The successful candidate will have proven campaigning and influencing success with a track record of delivering change. You will be an experienced people manager and able to lead multiple projects with limited supervision, as well as have an expert understanding of the political environment in Northern Ireland.
The right person will have a strong network across Northern Ireland’s political parties, including elected representatives, and Government departments, as well as good media connections, which they are able to use to support the delivery of the charity’s public affairs strategy.
About the role
This is an exciting opportunity for an experienced public affairs manager looking to progress their career in a high-profile charity. You will manage the Policy and Public Affairs team in Northern Ireland and lead the delivery of evidence-based and carer-led public affairs, campaigning, media and research activity across Northern Ireland.
With your team you will lead on a wide range of activity including Carers NI’s policy, research and campaigning work; as well as being responsible for the delivery of awareness campaigns like Carers Week and Carers Rights Day; fronting media and social media activity and representing the charity at the highest level of decision-making in Northern Ireland.
Carers NI’s Policy and Public Affairs team also leads on the Carer Poverty Commission in NI, as well as the Advocacy and Voice Project for unpaid carers, which you will be responsible for delivering.
Remote and flexible with regular travel throughout Northern Ireland and some travel across the UK will be required
This is a role we are looking to expand and grow in the coming years, so there will be opportunities for the right candidate to progress in their career at Carers NI.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm on Friday 28 June 2024.
First interviews will be held on the Monday 8 July. This will be a two-stage interview process.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Membership Services Coordinator: Member Relations
Advancement
Full-time
Permanent
£29,399 per annum
Application deadline: 12pm (midday) on Tuesday 2 July 2024
About this role
The Membership Team at the British Museum is seeking a new Membership Services Coordinator: Member Relations, to deliver exceptional standards of customer care, ensure high levels of satisfaction across the Membership base, and take responsibility for critical processes in the Membership contact centre.
With over 70,000 Members of the Museum, this role underpins our efforts to offer a Membership experience of enduring value and ensure that Members' generous support is always reciprocated with a first-class service. The role is essential to the operational efficiency of a dynamic and fast paced team; maximising every opportunity to aid and enrich Members’ enjoyment of the Museum.
Key areas
- Take hands-on-responsibility for the smooth operation of the Friends inbox, telephone line, and processing of postal correspondence.
- Work effectively to streamline and accelerate the response to Members’ queries, while also providing support and assistance to other colleagues to prevent the accumulation of any delays or backlogs.
- Ensure complaints are responded to swiftly and resolved satisfactorily, under the guidance of the Membership Services Manager: Membership Relations.
- Take primary responsibility for voicemail replies, customer service reporting, online FAQs, the maintenance and generation of template responses, and other critical administration across the Membership Services team.
- Ensure accurate data regarding contact with Members is recorded on Raiser’s Edge (the Museum’s CRM system), and train new team members in the processes and systems related to customer care.
About you
To be successful in this role, you will have –
- Experience of and enjoy working with the public.
- A conscientious and proactive mindset, with a willingness to never let a problem go unresolved or an opportunity for incredible service unrealised.
- Excellent telephone manner and strong written correspondence skills.
- Experience of using CRM software.
- Strong attention to detail and accuracy.
- Experience of responding to complaints and feedback.
- Proven organisational skills.
About the British Museum:
Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
- Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details.
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we would expect the post holder to be on site 3-4 days per week.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The client requests no contact from agencies or media sales.
The Head of Counselling has overall responsibility for the smooth running of the clinical services, the recruitment of suitable counsellors, supervisors, and Strides HCC team to ensure the maintenance of high standards of service delivery.
The role is an integral part of Strides, working with the CEO and other Heads of services to support the continuous development and delivery of services in line with Strides’ strategy.
The main purpose of the role is to provide effective management and leadership of Strides HCC. The role focuses on the strategic development of the project, the financial management and financial sustainability of its operations, and the overseeing of all aspects of the clinical service delivery and clinical governance.
KEY RESPONSIBILITIES
• To be accountable for all aspects of clinical governance in the service, reporting back to the CEO as required.
• Organise and chair the steering group meetings, review minutes and report back on actions and progress.
• Responsible for ensuring service(s) meet contractual, funding and legal obligations as applicable.
• Conduct regular management / quality audits and provide management reports on performance.
• Contribute to organisational policy and procedure development.
• Produce and revise service-specific policies, and oversee their implementation across the HCC service.
• Accountable for ensuring robust information management is in place; supporting the continuous Strides' information management systems and utilising management information reporting to assist management oversight of performance and to inform service developments.
• Alongside facilities management and service manager to proactively ensure that all key elements of effective health
STRATEGIC MANAGEMENT
• Develop and embed deliverable annual plans for each service. Work with and support the other Heads of services and safety management are in place for all services, including delegating specific duties as appropriate in each service and the SLT in promoting the work of Strides.
• To sustain existing and develop new business for HCC by raising the profile of HCC and by identifying, engaging, and building relationships with new clients and other mental health services.
• Develop professional networks and partnerships with a range of key stakeholders to aid service development.
• Anticipate and develop strategies to resolve service challenges or risks involving appropriate colleagues.
FINANCIAL RESPONSIBILITY
• To set an annual operational budget for each service in conjunction with service managers, finance team and senior management.
• Act as budget holder for designated area, responsible for monitoring and controlling assigned budget, taking corrective action where appropriate, and reporting as required.
• Work with service managers to ensure all financial and administrative processes are delivered to a high standard within policies and procedures.
• To identify possible sources of income, working with fundraising colleagues on sourcing funding for service development.
SAFEGUARDING
• Be responsible and accountable for ensuring HCC fully embeds excellent safeguarding practice and are fully aware of organisational safeguarding policies and procedures.
• Act as key source of support, advice, and expertise for safeguarding for the service.
• Together with the Clinical Manager act as points of contact for counsellors and supervisors in case of urgent clinical questions/issues.
PEOPLE LEADERSHIP
• Create clear vision and objectives for service(s) under your leadership; empowering, motivating people to be fully engaged and participate in the work and provide high standard clinical service.
• Through line management responsibilities, develop accountable service managers with clear expectations and objectives, ensuring learning needs are assessed and met.
• To have regular, clear communication with direct reports and facilitate a ‘feedback loop’ to ensure your teams are fully informed of organisational decision making and updates and team members are provided mechanisms to feed into organisational developments.
• To ensure that staff operate at the level of competency specified for their posts; to coach, support and develop staff to enhance their levels of competency and to take effective steps to address underperformance.
• To work with service managers and HR team to ensure the best possible management of team members, ensuring all matters are managed in line with Strides policies and procedures.
• Line manage the Service Manager and the Clinical Manager, and the Clinical Supervisors.
• Monitor and support the work of Supervisors & organise and chair quarterly supervisors’ meetings.
• Together with the Clinical Manager, organise an annual seminar program for HCC Counsellors and Assessors.
OTHER DUTIES AND RESPONSIBILITIES
• To contribute to Strides’ overall strategy and business plan.
• To work collaboratively and contribute to positive working relationships with team colleagues, wider Strides colleagues and volunteers and to participate in reflective practice.
• To fully engage with and represent the area of responsibility as required in the system of organisational management and Board of Trustee meetings and Strides events.
• To keep abreast of current legislation and other developments relevant for the specific area of work.
• To maintain probity and transparency in all dealings and declare any interests that might affect the role.
• To adhere to Strides Diversity and Inclusion and Health and Safety Policy in all aspects of the work.
Interview Date: 5th July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type of role: Full time or 0.8
Reporting to: Head of Corporate Partnerships
Location: London, Victoria or Manchester, Ancoats
Working Hours & Pattern: 32 or 40 hours per week. Monday to Friday, 9am to 5pm (flexible)
Start date: Late July or August 2024
Welcome to Ada!
We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.
We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).
We stand apart from other Colleges due to:
- The quality of teaching, learning and assessment of computer science and related subjects
- Our fantastic progression outcomes for our learners
- The breadth and depth of our industry partnerships
- Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
- Our high support, high expectations culture for staff and learners
We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.
Job Purpose
We are passionate about building an alumni community of our former students and apprentices to ensure that we can support them in progressing their careers while enabling them to engage with and learn from each other.
The postholder will join Ada at an exciting time as we build and launch the alumni programme. They will be able to shape and deliver events and activities such as engagement events, professional development opportunities, volunteering and mentoring/support.
The postholder will develop strong relationships to ensure we can maximise the impact of the alumni community to build on their Ada experience and education. #AlwaysAda
To be successful in the role the post holder will:
- Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth
- Be confidently computer literate with excellent written and verbal communication skills
- Have excellent relationship management skills with the ability to engage stakeholders at all levels
- Have experience in events and communications
- Have experience and/ or drive to work with young people and have life affecting impact
- Be consistent and accurate and have a keen eye for detail
- Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation
- Be able to take the initiative and demonstrate a creative problem-solving approach
- Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely
- Have the ability and willingness to adapt to changing workloads and priorities with a team player attitude
Main Duties and Responsibilities
As our Alumni Relations Lead you will:
- Develop and maintain an ongoing dialogue with our alumni community through focus groups and research to reach a clear understanding of what they want and need from us, including the differences between Sixth Form and apprentice alumni.
- Undertake regular data collection cycles to track the current employment and needs of our current and future alumni. This will include but is not limited to using surveys and research. Develop a systematic approach to holding data (including data protection) and CRM.
- Work with your manager to develop an ambitious approach to how we understand both the impact of our alumni in their roles and our continuing impact on their career.
- Deliver against programme KPIs and continuously drive improvement.
- Deliver and shape a programme of planned communications and marketing to the alumni community to drive engagement.
- Deliver and shape a programme of both in person and virtual events and activities to drive impact. These include but are not limited to: providing specific services e.g. jobs board, career coaching, networking events.
- Maintain, manage and internally champion our alumni database, ensuring rigorous GDPR rules are adhered to.
- Recruit and support champions from within the alumni network to act as alumni ambassadors.
- Attend professional development activities either at Ada or elsewhere to improve and enhance your own practice, including attending meetings which take place outside of normal working hours.
PERSON SPECIFICATION
Essential Qualifications
· Degree level qualification area or appropriate professional experience
Essential Experience
· Experienced at dealing with a range of people in an outward-facing role
· Delivery and management of external events and/ or volunteering projects
· Ability to think critically and analyse data and feedback to modify activity
· Experience of managing and collecting data sets
· Relationship building across a wide range of stakeholders
Desirable Experience
Project management including planning, executing and successfully delivering
· Knowledge of industry, ideally the tech sector, and ideas of how to work with people starting their careers in this area.
· Experience working in education and or alumni relations, membership organisation or charities
· Knowledge of digital events tools such as webinars and/ or online community platforms
· Budget management experience
Personal Qualities, aptitudes and skills:
· Embodiment of Ada’s values: Curiosity, Creativity, Collaboration, Rigour and Resilience
· Excellent digital, organisational and time management skills
· Strong collaborative working skills
· Engaging communication and presentation skills
. Confident and self-motivated, with the ability to work unsupervised
. Versatile solution-orientated team player, with excellent people skills and a co-operative and flexible attitude.
. Enthusiastic, friendly, reliable and helpful, with the ability to build trust and productive relationships at all levels.
Other Requirements:
· Ability to represent Ada at external events when required.
· Able to travel as necessary for the role
· A commitment to on-going professional and personal development
· A willingness to work flexibly and where necessary outside of normal working hours
· Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Variation to this Job Description
This is a description of the job as it is at present and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.
Remuneration and Benefits
Salary range £25, 500 - £32,000 depending on location and relevant experience
Hours: 9am-5pm
Holidays: 25 days per annum pro rata plus up to 5 efficiency days
DBS: All employees undergo an enhanced Disclosure and Barring Service (DBS) check
Pension: Workplace pension, employer contribution @ 10%
Sponsorship
We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have.
Closing date: 9am on 20 July 2024 however applications will be reviewed on a rolling basis, as they are received, and we may decide to stop accepting applications before this date so early applications are recommended.
Start date: July/August 2024
Thank you for your interest in the role and good luck with your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ALAG (Asperger London Area Group) has been a registered charity since 2015.
ALAG is a pan-London membership community organisation, supporting autistic adults without a learning disability. We work in partnership with statutory services and the voluntary sector to highlight the needs of autistic adults.
We are dedicated to seeking practical initiatives and solutions when supporting individuals to come to terms with their diagnosis and to providing the tailored support that is essential to their well-being. One such initiative is the Autism Hub which was established in 2018 in the London Boroughs of Islington and Camden.
The successful applicant will be responsible for providing sound, motivating leadership and creating a work atmosphere where our dedicated, talented team can thrive. You will be responsible for leading on delivering the charity's services, which includes managing and overseeing projects, policies and procedures within the organisation.
You will be working as part of a growing, busy, collaborative and motivated team and be able to adapt well to changing priorities. You will have oversight of a team of 10-12 people including contracted staff, volunteers and directly manage 3-5 members of the team.
You will work alongside the CEO, staff team, trustees and charity accountant in ensuring strong financial management of all projects. You will report to the CEO and Board of Trustees, attend quarterly board meetings and produce regular reports on the activities and outcomes to stakeholders.
The role will also involve evaluating the organisation’s processes and ensuring they are efficient and accessible, as well as ensuring we meet our Key Performance Indicators (KPIs). This will inform operational development and future strategies.
Person specification
Essential Criteria
- An understanding of autism and experience working with autistic adults without a learning disability
- Strong understanding of the duties of statutory services and key legislation that underpins the rights of autistic people
- Knowledge and practice of relevant legislation – Autism Act 2009 and National Strategy, Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Equalities Act 2010, GDPR 2018
- Experience developing and optimising support services for disabled people
- An understanding of the third sector and health and social care landscape in London
- Proven track record in an operational, managerial role within the third sector
- A strong leader and manager, with proven experience mentoring a staff and volunteer team, providing guidance, support, and development opportunities, and driving towards excellent outcomes
- Experience leading the delivery of high-quality services for charity beneficiaries
- Defining and delivering organisational goals, objectives, and key performance indicators (KPIs) for operational efficiency
- Ability to plan and manage budgets and contribute to decisions on the allocation of resources
- Developing infrastructure- policies, procedures, and processes within the developing service provision
- Provide strategic vision and leadership for the operations team, setting overall goals and objectives for team members
- Ensure robust implementation and efficiency within the agreed processes in conjunction with the operations team
- Monitor use of software and processes used in the organisation to ensure the effective management of data and client journey
- Knowledge of the voluntary sector, grants, monitoring processes
- Experience of producing monitoring reports using data, case studies, and user experience feedback
- Proven ability to effectively manage projects, ensuring key objectives, plans and activities are successfully delivered
- Proven ability to create a positive working environment in which diversity is celebrated, and staff are empowered and motivated to do their best
- A passion for creating inclusive cultures and using the social model of disability to build a more inclusive society
- A collaborative and team-oriented approach to working with colleagues, partners, and external organisations
- Lead on and support others to navigate member experiences including complaints
- Excellent levels of discretion and judgement as well as experience of dealing with sensitive information
- Experience of overseeing safeguarding procedures in line with the safeguarding policy and supporting the staff team and volunteers with the safeguarding process
- Proficient written and verbal communication skills, with the ability to articulate complex ideas and proposals effectively
- A creative and innovative approach to problem solving, exploring new ideas and approaches to achieve organisational objectives
- A strong understanding of reasonable adjustments in the workplace
- Flexible approach to work and being hands-on to get the task done
- Able to ensure compliance with industry best practices and guidelines
Desirable Criteria
- Experience of being a Safeguarding Lead or willingness to take on these duties
- Experience in supporting an organisation to successfully apply for funding and managing multiple grants or willingness to learn
- Good understanding of HR matters and appropriate processes that need to be considered when managing a team of people- with the support of the HR Coordinator
General
- Willingness to undertake any other reasonable duties as may be required
- Eligibility to work in the UK
Please submit CV and Cover Letter outlining your experience relative to the job specifications
The client requests no contact from agencies or media sales.
Senior Individual Giving Executive - 12 Month FTC
Do you want to join an ambitious team to raise vital committed funds for the families that come to Great Ormond Street Hospital? Are you passionate about exceptional supporter stewardship and maximising the impact of donor retention? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children’s charity, raising money to help seriously ill children across the UK and beyond.
We are looking for a talented Senior Individual Giving Executive (Retention) to join our Committed Giving Team for 12 Months on a fixed term contract. The role reports into the Senior Individual Manager (Retention) and is responsible for the developing integrated stewardship journeys across committed giving products.
This is a really exciting time for the team and the charity, and we are looking for someone with great ideas and initiative, who is keen to get stuck in to make real change.
The salary for this position is £34,821.
About the Team
The Committed Giving Team is a high achieving team responsible for the acquisition and retention of regular donors. The team work across 3 key areas; Non-dialogue Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship,. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families.
About You
You will be a creative, self-motivated, and organised project manager with experience of working within a diverse, target-driven team. With a keen eye for detail and able to manage multiple projects at once, you will have a direct marketing background, ideally within the charity sector.
The ideal candidate will also have:
- Highly organised and able to work autonomously with little supervision
- Experience of regular giving programmes (ideally both cash direct debit and weekly lottery products)
- Experience in writing campaign briefs (creative, data)
- An analytical and inquisitive mind, with a keen eye for detail
- Exceptional project management skills and excellent time management
- The ability to build and manage great relationships with internal and external stakeholders
- A passion for exceptional donor experience
How to apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
Closing Date: 10th July 2024
About the charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
REF-214 719