Area Fundraising Manager Jobs in Hackney, Greater London
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick and Ian Fleming. Current writers in membership include Kazuo Ishiguro, AS Byatt, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. The Library is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
As a charitable organisation, our members are essential to sustaining the future of the Library and achieving our new five-year strategy.
We have an exciting opportunity for an experienced and self-motivated membership marketer with excellent communication and copywriting skills to help improve member engagement and retention and grow membership at the Library.
Reporting to the Head of Marketing and Communications, you will join a small and busy team in the Membership department. You will implement compelling member-facing marketing communications, activities and campaigns across digital and print platforms that engage member audiences and drive retention rates and growth in line with the retention plan and the Library’s strategic goals.
Supporting the Head of Marketing and Communications, you will work with an external producer and colleagues across the organisation to deliver The London Library Magazine three times a year. You will also design, deliver and analyse e-communications using our CRM and email software and identify opportunities to improve communication content and performance, organise member events, meet our Equality, Diversity and Inclusion aims, and act as first port of call for the media and communications function.
About you
Passionate about creating engaging copy for different audiences and channels, you will have a good level of experience with e-communications, e-software, data reporting and CRMs. You will have a background in membership marketing, ideally within an arts/cultural or charity organisation, and experience in implementing marketing retention campaigns to meet set targets. You will also have experience assisting with the delivery of events and be available to work at Library events as needed.
You will have strong writing skills with attention to detail and an ability to identify and produce engaging stories. You will have excellent communication, interpersonal and prioritisation skills, be organised and plan workload effectively to meet deadlines. You will enjoy working as part of a team while also able to work independently, taking initiative and holding yourself accountable to tasks. Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace that supports flexible working. In line with the Library’s hybrid working policy, you will need to be able to work onsite regularly to create content and take part in in-person collaboration, with regular evenings and occasional weekend work (with time off in lieu), but you will also have the opportunity to work from home. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you.
About the role:
We are looking for a Digital Marketing Officer to support our Marketing Lead in the delivery of all elements of marketing communications to meet the needs and objectives of internal clients in the Hospice. You’ll have experience in creating and updating engaging and effective website content using WordPress (or similar), managing website projects, and reporting on website performance using Google Analytics.
You will take responsibility for the delivery of engaging integrated marketing campaigns across the Hospice’s divisions, and generate awareness and income through innovative, focused and cost effective online and offline marketing campaigns. You will use your experience of marketing campaign management to be responsive to the ever-changing marketing landscape and implementation of new marketing techniques (both digital and traditional) across all channels.
Overall, you will have excellent planning, organisational and project management skills, with exceptional attention to detail and appreciation of copy and production quality issues.
As well as our competitive salary package and the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:
· 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
· educational and professional development opportunities (we have an on-site Education Team)
· free on-site parking
· tranquil Hospice grounds
· subsidised meals at our on-site restaurant
· Employee Assistance Programme
· access to Blue Light Card discount card
· access to our Group Pension Scheme
· wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
About our Marketing and Communications Team:
Tracking, metrics, followers, responses… we marketing folk love to prove the difference we make. At Princess Alice Hospice, the difference you’ll make means more. It means excellent care when it matters most in life. That’s our USP: that Ultimately Satisfying Purpose that comes from knowing that everything you do is making a difference to our patients, their families and friends.
We’re small enough to be a close-knit team where you can see the difference your campaigns make to the care we give every day. But big enough and ambitious enough for you to grow and explore new media, tools and techniques. You’ll be working on campaigns to raise our profile and attract supporters, fundraisers, staff, visitors to our shops, volunteers and our local communities. All with a professional, experienced marketing team to learn from and learn with.
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex
The client requests no contact from agencies or media sales.
This exciting role offers a fantastic opportunity for an aspiring and multi-talented individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a natural communicator, who can use different social and creative media to get our message across to different stakeholders, whilst providing core administrative support to the team.
Home-Start Barnet (HSB) delivers personalised, early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
The Operations and Communications Administrator will proactively facilitate this work by being a central point of contact and by offering key administrative support across the organisation. They will be a self-starter, well organised and committed to the cause.
The role is based at our offices in Finchley, N3. We ideally require someone to be present in the office 5 days a week, but there can be flexibilty for the right candidate. This would suit someone who would like to work shorter days or around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The client requests no contact from agencies or media sales.
This is an exciting point to join the Stroke Association as Executive Director, Customer Experience (ED), reporting to our CEO Juliet Bouverie OBE. This person will be central to supporting and guiding the cultural journey at Stroke Association to help us to be a progressive and more customer-centric organisation. The new ED will lead one of the two externally facing directorates and support the team to make the best possible impact for and on behalf of stroke survivors.
We are the UK’s leading charity dedicated to supporting every stroke survivor to achieve their best possible recovery. Through our UK-wide services, systems influencing and funding of research, we’re supporting more people than ever to achieve their best possible recovery, and helping them to move on from just surviving a stroke, to finding their way back to life. However, stroke remains the fourth single largest cause of death in the UK. We believe that strokes can and should be prevented. Our strategy reflects our innovative approach to addressing an increasingly challenging operating environment which positions us on an exciting journey. We have embarked on a significant cultural change programme that will see us become an organisation that has the agility and ability to make impact where it is needed most.
The ED will be key to driving this journey. We are looking for exceptional leaders who will bring a confident and humble approach to bring out the best across a dedicated and talented directorate while also providing collaborative leadership across the organisation. With a commitment to our culture and progressive ways of working, they will bring a track record of improving customer experience and engagement across the Stroke Association’s diverse stakeholder groups. The successful candidate will bring commercial acumen and a track record of customer-facing change where they have significantly increased sales, market share or fundraised income. They will hold a broad portfolio, including some areas that may be new to them, and must be excited about building our maturity in data, digital and customer journeys. This person will bring a commercial growth mindset and will role model this approach across the organisation with a passion for coaching and developing talent.
We support and represent all colleagues and customers regardless of ethnicity, age, disability, gender, sexual orientation, religion or belief. We believe that by expanding the diversity of the Executive team, we will bring different personal and professional experiences to help us think differently and make the best possible decisions to benefit people affected by stroke, so welcome applications from a wide range of backgrounds and sectors.
Saxton Bampfylde Ltd is acting as an employment agency advisor to the Stroke Association on this appointment. For further information about the role, including details about how to apply, please visit Saxton Bamfylde's website using reference ZAXHB. Alternatively telephone +44 (0)20 7227 0880 (during office hours). Applications should be received by noon on 3rd July 2024.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are looking for a Content Coordinator to join our small but dynamic communications team.
As CLAPA’s Content Coordinator, you’ll be responsible for publishing a steady stream of stories, blogs and other engaging content on our website and other platforms.
The UK cleft community is full of fantastic stories waiting to be told, and you’ll be there to sensitively support people of all backgrounds to share these stories with your insightful questions and top-notch editing abilities. You’ll be comfortable talking to everyone from school-age children to NHS cleft surgeons to get the kind of content that will inspire and engage our community.
You’ll be our go-to writer when a new resource needs to be drafted or edited, and you’ll enjoy the challenge of adapting your writing to different briefs and communicating complex ideas to people of all ages and abilities. This is a brand new role to meet rising demand within the team, so you will have a real opportunity to make the role ‘yours’. You’ll have the freedom to try new things, share ideas, learn from feedback, and work with others to solve problems. While you’re expected to be proactive in fulfilling key tasks, you’ll be fully trained and supported in every aspect of your work by the Head of Impact.
Our ideal candidate is a creative and confident writer who shares our values and our staff team’s dedication to supporting the UK cleft community.
Our outgoing Communications Officer in March 2024 had this to say about their role:
“CLAPA is hugely encouraging to new ideas and brings out the best of your strengths whilst providing the support to develop and grow. I have never worked for such a friendly, caring, hardworking team that is incredibly proud to deliver our services to the cleft community. […] Do not hesitate to apply if you want to feel part of a positive and supportive charity filled with dedicated and talented colleagues!”
How to Apply
Please complete the Application Form linked in the Recruitment Pack. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 1st July at 9 am
Interviews: Wednesday 10th July (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Director of Operations, Resilient Water Accelerator - WaterAid
Contract: Permanent, Full time, 35 hours per week
Salary: £70,800 - £79,650 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills to play a vital role in improving water security and climate resilience for those on the front line of climate change, making water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as the Director of Operations for the Resilient Water Accelerator and help to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team: The Director of Operations will play an integral leadership role in the Resilient Water Accelerator team. They will lead work to establish and deliver processes, governance, funding and operations for the Resilient Water Accelerator (RWA), and to oversee its development from a start-up being incubated within WaterAid to an independent, high-performing organisation. They will report directly into the RWA's CEO, shaping and delivering the future RWA as we evolve and grow to become an established, independent, successful organisation.
About the Role:
As our Director of Operations you will play an integral role in shaping and building this new initiative, creating its governance and processes, supporting its transition from start-up to implementation and in putting it on the path to independence. The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.
This is an exciting time to join the RWA as we move from our early inception phase to implementation and delivery. We are looking for someone who wants to help us shape and build the RWA in this next phase of work. In this role, you will create and lead the business operations for the team, making sure the RWA is able to deliver its full potential.
The role will include the following responsibilities:
- Business planning: lead work on annual business planning and the development of a 5 year plan, bringing in others in the team and externally to support this work and ensure buy-in. The plan will need to show how the RWA is delivering on funders' objectives as well as demonstrating how the RWA will work with new partners and expand and consolidate its operations, funding and impacts.
- Financial oversight: manage financial activities to ensure the strong performance of the RWA, including regular financial reporting, budgeting and forecasting. The Director will manage the organisation's grant awards, reporting, accounts/audits and contracts with partner organisations, including procurement. They will support the CEO and others on fundraising, and will advise teams (including those in country) on budget availability to inform activities. They will need to work with WaterAid teams on all of these areas, and ensure compliance with WaterAid policies.
- Transition to independence: work with the CEO on plans for the RWA's independence from WaterAid, setting out and analysing options and making recommendations on structure, policies, governance, financing and timing, and overseeing the smooth transition from incubation within WaterAid to RWA being an independent not-for-profit organisation. The Director will need to consider legal, financial, governance, reputational, HR and other elements, seeking relevant external advice to ensure that the transition works for both the RWA and WaterAid. They will also advise on the creation of a Board and Advisory panel, and other relevant structures and relationships.
- Programme and project management: build out programme and project management for the RWA at both a global and country level, including internal reporting, updates and management of team's resources, and risks. Provide frameworks for effective decision-making and information management - including stakeholder databases; monitoring, evaluation and learning (MEL); and knowledge management.
- Operational delivery: the Director will oversee the day-to-day internal operational activity of the RWA, and will need to deputise for the CEO in internal and external meetings. This will include shaping engagement with the current Steering Committee, setting team meeting agendas and preparing papers; overseeing recruitment; ensuring reporting to partners is delivered to time and quality; keeping track of contracts; overseeing due diligence; and working with Legal teams on core documentation such as contracts, NDAs and MOUs.
About You:
- At least 10 years' experience of designing and implementing appropriate organisational and operational governance structures, ideally including some time working for a small organisation, start-up or not-for-profit.
- Financial literacy, with experience of financial management in an organisation, preferably in a not-for-profit environment.
- Strong relationship management skills with a range of NGO, government and private sector partners.
- Experience of working with geographically dispersed teams.
- An organised and structured approach to work, managing deadlines and competing priorities.
- Strong communications skills with experience of preparing and presenting clear and timely information to internal and external stakeholders, and of assessing options and making recommendations.
- Able to work on own initiative, providing proactive advice and recommendations; comfortable operating with a degree of uncertainty and change.
- Ideally experience of setting up a new organisation, creating fit-for-purpose policies and helping teams to operate these.
- Ideally an interest and/or experience in development, sustainability and climate change.
Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Availability for an interview is required for the week commencing 15th July 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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This is an opportunity to join Refuge as People Data and Reward Assistant (Part-time).
In this role the key responsibilities will be supporting the delivery of accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies. You will be able to deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
The client requests no contact from agencies or media sales.