Area Business Manager Jobs

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

We are looking for someone with the skills and experience of an operational role in a small dynamic and growing organisation to join our team. This is an important role working closely with our CEO to help our charity achieve its ambitious growth plans.  The role is part time working 3 days per week which can be worked flexibily.

You will undertake a range of operational and financial activities. You will be experienced, well organised and accustomed to independent remote work and will join a friendly team of five and be willing to contribute to all areas of our work. You will be flexible to the needs of the charity and as such undertake tasks and responsibilities not specifically listed here but relevant to its smooth running, including general office and administrative tasks and aspects of service delivery, as directed by the CEO

JOB SUMMARY

To support the CEO and assist the PKD Charity to deliver its organisational operations effectively and continue to provide first-class services to our community.

YOUR RESPONSIBILITIES

• Manage project grants and contracts and liaise with the charity’s accountants to ensure income and expenditure are tracked correctly.
• Manage regular financial activities including gift aid claims, lottery returns, expense checking and bank reconciliations.
• Manage policies and procedures, including periodic reviews and updating.
• Help update and maintain records on our CRM, in line with current legislation.
• Produce reports for the CEO as required.
• Participate in annual and 3-year strategy and business planning.
• Help plan new projects.
• Propose systems and tools to improve operational effectiveness and efficiency.
• Support staff operationally as and when required, eg occasional venue/catering booking.
• Any other reasonable duties as required within your competence and abilities.

About the PKD Charity.

Founded in 2000, we’re the first and only UK charity solely dedicated to improving the lives of an estimated 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK.

PKD is a range of life-threatening inherited conditions that can cause kidney failure and affect other organs in the body such as the liver, brain, heart and bowels. Most people with PKD live with an uncertain prognosis, intermittent pain and infections, and then have to undergo life-saving dialysis or transplant in their 50s. A few babies have a rare form of PKD which results in death during pregnancy or shortly after birth; surviving children often have to have either a kidney or liver transplant before the age of 10.

We provide reliable, accredited information, advice and personalised support. We raise awareness of the burden of PKD, both clinical and psychosocial. We fund research aimed at understanding more about PKD and the discovery of therapies that will improve quality and longevity of life.

The Board of Trustees are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

Lewisham Local connects the community to give, share and work together to create happier and healthier communities. We are growing and want to engage local people to give their time, money and skills to make a difference in Lewisham.

You will lead an exciting and unique local giving programme, engaging new communities of givers, leading impactful campaigns to raise awareness of the good causes and needs in Lewisham and develop a legacy of local giving in Lewisham.

Main Duties and Responsibilities

· Work closely with the Committee and key stakeholders focusing on a shared vision, mission of Lewisham Giving and to successfully deliver the strategy.

· Produce an annual plan of work that sets out the key priorities and activities for Lewisham Giving and is approved by the Committee

· Proactively establish and nurture a network of businesses, residents, community organisations, and individuals who will contribute time, money, skills, opportunities and connections to ensure a sustainable Giving model for Lewisham.

· Commission or carry out research as necessary to understand unmet need and inform plans to maximise impact.

· Further develop the giving model for Lewisham through co-design with residents and other relevant agencies and monitor and report on their impact.

For futher information please refer to the full job description and person sepcification attached below.

Closing date: Sunday 25th August 2024

Interview date: Thursday 5th September 2024

About the recruitment:

We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.

Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.

We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.

Age UK's Digital & Technology division is recruiting for a Portfolio Assurance Manager on a permanent basis to join our new team and oversee our Digital and Technology portfolio of projects.

Our technology portfolio can span over 100 managed activities so the successful candidate will be ensuring we are delivering these activities effectively using robust governance and compliance. The role will have oversight of activity across the portfolio of work, having a focus on risk and dependencies whilst providing strategic guidance on how to optimise portfolio performance.

If you are an experienced people manager with extensive experience overseeing a portfolio of Technology projects, please review the job description below and apply.

This role offers hybrid working, where you'll spend a minimum of 1 day a week on-site in our London office near Tower Hill. The rest of time is spent working remotely. Working hours are 35 hours per week, Monday to Friday.

Age UK internal grade - 4LT

Must haves:

* Proven experience in managing assurance activities across projects, programme and/or portfolios.
* Strong understanding of digital and technology trends, industry best practices, and emerging technologies.
* Excellent analytical, problem-solving, and decision-making skills, with the ability to synthesize complex information and make data-driven recommendations.
* Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
* Demonstrated leadership ability, with experience in leading cross functional teams, driving change, and achieving results in a dynamic and fast-paced environment.
* Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deliverables simultaneously.
* Excellent knowledge and experience of working with different software applications Microsoft Office, SharePoint etc.
* Experience of handling large amounts of complex data.
* Experience of problem and issue resolution.
* Relevant qualification - either in Project, Product or Portfolio Management.

Great to haves:
* Experience with operations resource management.
* Experience with project management maturity improvement.
* Skills with Microsoft Project for the Web, MS SharePoint, Lists, PowerAutomate, PowerBI, PowerApps.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Programme Overview

The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Started in July 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other partners to ensure that individuals are fully supported with their employment and integration in UK society. The programme includes delivery of employability-focussed English to Speakers of Other Languages (ESOL) tuition for some of the cohorts.

Palladium is responsible for delivering the programme in the South East of England.

Primary Duties and responsibilities:

As Delivery Manager, you will lead a team of Case Managers to deliver the Home Office Refugee Employability Programme across the South East, ensuring that customers receive an excellent service which is compliant with all contractual requirements.

This role will require travel to delivery locations where Case Managers are based.

Your main responsibilities will include:

· Maintain the core contractual KPIs by analysing exception reports daily and ensure all contractual activities are conducted by the delivery team within the Service Level Agreements.

· Accurately forecast performance against targets monthly, and proactively ensure contract compliance by addressing any shortfalls in either performance, process or capacity (staffing levels).

· Providing coaching and performance management to direct reports. Ensuring that coaching and performance management are in place consistently for all direct reports and all team members are able to meet their targets.

· Ensure the team is always provided tailored support. This includes regular visits to the Case Managers within the community to support with best practices, diary management and observational feedback.

· Oversee tasks and processes; ensure that the necessary operational processes and governance are in place and working well. Collaborate with the Quality and Compliance team to address any areas for improvement.

· Take responsibility for the quality and effectiveness of the services delivered from your allocated office(s) and source outreach venues for delivery of the service, This will include local agreements with organisations, referral partners and Job Centre Plus as applicable.

· Maintain high standards of integrity and conduct on the programme, with a particular focus on embedding safeguarding best practice across the team.

· Undertake recruitment when agreed with line manager and plan resources effectively to ensure the geographical spread of Case Managers meets the needs of service users.

· Collaborate with colleagues, suppliers and partners, building strong and effective working relationships to deliver excellent performance.  This includes supporting the processes for co-location of services, accessing Adult Education Budget -funded training for service users, collaborating with local third sector organisations and engaging with employers.

Skills and experience:

Required

· Experience in a responsible management position in a comparable sector in the UK, ideally with remote or geographically dispersed teams

· Experience in running an operation to deliver stretching contractual performance targets or Service Level Agreements

· Proven skills in delivering high levels of performance through a team of Case Managers

· Strong influencing and engagement skills, with experience of building lasting and effective working relationships with a wide variety of external stakeholders

· A proactive approach to problem solving and high level of independence and professionalism to take the lead when needed

Desirable

· Leadership of a team in the field of employability, integration, refugee support or ESOL

· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience

Key Competencies:

· Taking responsibility, driving tasks through to completion and achieving results

· Ability to motivate, challenge and inspire

· Proactive and solution focused, bringing both creativity and practicality to bear

· Excellent written and verbal communication skills

· Use of management information to inform and drive performance improvement

· Excellent organisation and prioritisation skills

· The determination and drive to make a positive difference and see the potential in everyone.

Location and compensation

This is a hybrid role, with the expectation that you would spend a minimum of three days a week in one of the Palladium offices and / or with the team on location for this contract.  

You will be required to travel to manage colleagues responsible for meeting and supporting customers. Your base office will be in Southampton, and travel costs for larger distances to other locations will be reimbursed by Palladium.

Compensation: You will receive a salary in the range 30-35,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital status.

As a Disability Confident employer, we will ensure that  disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

FareShare

Job Description –Account Manager

Reporting to: Senior Corporate Partnerships Manager

Location:   London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week

Contract: 24 Month Fixed Term Contract

Hours: 35 Hours, week

Salary: £39,414- £41,488

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Our vision is of a UK where ‘No good food goes to waste’.

Our mission is to use surplus, fit-for consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of poverty.

Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.

The role

We are seeking a fundraiser or an experienced account manager who relishes the excitement of exceeding income targets and developing strong relationships. You will identify opportunities to increase the value of your partnership portfolio and work closely with the Corporate Development Team to ensure the transition between new business and account management is seamless for both FareShare and our partners.

You will manage a portfolio of partners: designing and delivering tailored partnership plans and an innovative and personalised suite of partnership activity. You will work with colleagues across fundraising to ensure we maximise the value of our partnerships. We currently have partnerships with a large variety of exciting brands from Tesco to Oliver Bonas, McDonalds to Subway, Kellogg’s to Pink Lady apples and Bloomberg to Burberry – our partners support us in a variety of ways including cause related marketing campaigns, staff and customer fundraising, corporate donations and wider sponsorships and partnerships.

To be successful in this role, you will have a proven track record of excellent partnership/relationship management and ideally have experience of delivering a variety of fundraising partnerships including commercial brand licensing. You will have excellent communication skills and will be comfortable negotiating bespoke deals and benefits packages and will lead renewal plans to secure and grow the support of current partners.

Cross team collaboration is crucial to the role and you will be able to demonstrate strong relationship building and influencing skills.

Main areas of responsibility

1. Deliver first rate account management of corporate partnerships and promotions with existing corporate partners to achieve objectives and build excellent relationships that facilitate future growth.

• Provide a high standard of professional relationship and account management to a portfolio of partners, delivering a mix of partnership types including; Charity of the Year, commercial brand partnerships/campaigns and retail partnerships
• Working with the Senior Corporate Partnerships Manager and wider team to implement bespoke cultivation and stewardship strategies for each corporate partner, that encourage development of strategic, multi-faceted partnerships thinking creatively and entrepreneurially to maximise the value of each partnership and meet agreed targets and KPIs
• Ensure FareShare’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued
• Prepare and deliver engaging and confident presentations (both at one-to-one level and at a much larger scale)
• Establish, agree and monitor key milestones for each relationship
• Ensure that benefits are fulfilled and delivered on time
• Monitor and maintain systems and processes; including Salesforce database, financial accounting, pipeline, contracts and due diligence.

2. Work closely with internal project teams to maximise the potential for fundraising

• Work with the Corporate New Business function on the development of new partnerships and to ensure a smooth transition from new business to account management
• Work with other areas of Fundraising, the Food Team and Operations Team to maximise possibilities for partners and FareShare and to report to partners in a timely manner
• Work with Marketing and Communications Team to promote partnerships across FareShare and partner channels.

3. Legal, Compliance & Policies

• Efficient and effective management of commercial income activity ensuring compliance with GDPR, legal and charity regulation and FareShare’s own Ethical Gift Policy
• Manage all legal and financial aspects of partnership agreements
• Manage and work within FareShare’s IT systems and data guidelines
• Represent Fundraising where required on internal working groups
• Undertake training and skills development and keep up to date with the changing requirements of the role
• Undertake other duties as required

Person Specification

If you are a real team player with a proven track record in delivering exceptional account management, always meeting targets, as well as having excellent communication and relationship building skills, along with a tenacious approach, then we’d love to hear from you.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential

• Experience of providing excellent relationship management and stewardship with key external and internal stakeholders
• Demonstrable experience of managing high value six figure partnerships in either a charity or commercial environment ideally including commercial brand licensing
• Ability to create and deliver compelling tailor-made pitches, business plans and proposals to meet corporate objectives
• Excellent communication and interpersonal skills with the ability to influence at all levels
• Proven ability to manage multiple complex projects with competing deadlines
• Experience of financial management
• Excellent negotiation and influencing skills with experience creating legal agreements
• Commercial awareness with knowledge of various corporate sectors and relevant VAT considerations
• Target driven, proactive and creative
• Evidence of – using data, insight and creativity

Desirable

• Experience of working with FMCG brands and retailers
• Experience of working in a third sector environment
• Experience of using Salesforce or a similar database
• Line Management experience
• Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
• Understanding of GDPR requirements

Competencies and behaviours

A commitment to Equal Opportunities. An understanding of, and sympathy with FareShare’s mission Flexibility of approach and ability to work in a team and across other internal teams.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

We are seeking an experienced and dynamic Business Manager to oversee the day-to-day operations of the CIC delivering the business support services which underpin the strategic growth of our organisation.

The Business Manager will be responsible for financial management, operational efficiency, HR, and ensuring compliance with relevant regulations. This role requires a proactive individual with excellent leadership, communication, and organisational skills.

Key Responsibilities:

Operational Management:

• Oversee daily operations, ensuring services are delivered efficiently and effectively

• Develop and implement operational policies and procedures to enhance service delivery and to comply with stakeholder contracts and agreements and  all relevant regulations and legal requirements.

• Oversee programme administration processes to ensure the efficient management of these areas

• Monitor and evaluate the performance of services and programmes with the Management Team. Coordinate the delivery of effective Management Information and analysis of Appeer operations for regular review by the CEO and Board

• Ensure all necessary IT software, hardware and resources across the organisation are implemented and managed well, securely and up-to-date.

Financial and Funding Management:

• Oversee financial reporting, including monthly management accounts, and ensure compliance with financial regulations with Financial Manager

• Support the Board of Directors and Finance Committee with financial reporting, analysis and financial and sustainability strategy development for the organisation with Financial Manager

• Identify and pursue funding opportunities, including grants, donations, and partnerships; manage funding relationships and grant monitoring and reporting with CEO and internal staff

• Manage external supplier contracts and relationships: ensuring contracts, insurances, subscriptions and rentals/hires are maintained to ensure continuity of cover/use and offer best value for the organisation

HR Management:

• Oversee the management of HR across the organisation, advising on the strategic recruitment, management and development of staff and volunteers

• Responsible for the coordination of recruitment, induction and training of new recruits

• Provide ‘business partner’ HR support to Line Managers

• Coordinate Appeer’s process of regular performance and reward reviews and coordinate a programme of ongoing training and development opportunities

• Ensure compliance with HR policies and employment legislation and that employment contracts and the Employee Handbook are kept under ongoing review

• Ensure best practice delivery of  employment practices in line with Appeer’s values

• Line manage the Admin Officer, Finance Manager and Designated Safeguarding Lead

Strategic Planning:

• Work with the CEO to develop and implement the Appeer CIC’s strategic plan

• As a member of the senior leadership team, support the CEO and board in organisational strategy development

• Identify opportunities for growth and development of services

• Foster relationships with key stakeholders, including clients, funders, community partners

Compliance and Risk Management:

• Ensure Appeer complies with all relevant regulations and legal requirements.  Manage risk, including health and safety, data protection, complaints and safeguarding. Communicate relevant policies and procedures to staff, families and service users (as appropriate)

• Work with the CEO/Engagement Manager to ensure that Appeer CIC fulfils its duties and responsibilities associated with internal and external contracts and agreements

• Act as Appeer’s Data Controller for GDPR purposes

• Maintain the organisation’s Risk Register and coordinate a formal quarterly review  and report to the CEO

• Maintain accurate records and ensure robust reporting mechanisms are in place

• Act as the channel of communication with Appeer’s insurers and, legal advisers when issues arise, keeping the CEO and Board informed as necessary

About APPEER

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.   Over the past 5 years our founder and current CEO has taken the vision of creating a community where autistic girls and women can connect from a small, passionate team into a robust and impactful organisation.

We provide  In Person and Online Activity groups and programmes, Alternative Provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision.

We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving over 400 beneficiaries a year. 

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role
 by 5pm on 12th August 2024.  Interested candidates are encouraged to submit early applications as the application window may close sooner than 12th August 2024 if a suitable candidate is found.

Appeer is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process. If you would like any further information about the role or application process, please contact Claire Livingston who may arrange a conversation with the CEO or a director with you.

JOB DESCRIPTION AND PERSON SPECIFICATION

We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.

Responsible to

Director of Retail

Direct reports

15 Shop Managers (direct)

Working hours and contract

Full time/permanent

Salary

£35,000 - £45,000 plus full travel expenses

Location

Central & Greater London

Start date

September 2024

Role Responsibilities:

Strategy, planning and growth

· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.

· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.

· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:

o The professionalisation of our systems and processes to capitalise on all income opportunities.

o Putting a positive customer experience at the heart of our approach.

o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.

o Deliver Gift Aid targets across all shops.

o Assist the Retail Development Manager in launching new shops.

o Utilise digital and social media to drive footfall and stock donations.

o Support fundraising through the shops, including legacy and IG marketing.

o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.

o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.

Sales and Profit

• Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
• Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
• Drive the team to maximise income from Gift Aid on donated products
• Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams

Shop Floor

• Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
• Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
• Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
• Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
• Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

• Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
• Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.

• Connect the volunteer team with our work and help them to understand the value of their contribution.

Leadership - Paid Staff

· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success

· Provide line management, leadership and growth opportunities to the Shop Management team.

· Support new starters with comprehensive induction and training.

• Ensure effective training, development and performance management of paid staff

· Support the annual appraisal and probation processes for all reports.

• Work within our policies and procedures when dealing with problems at work

Management - Being part of Vision Foundation

• Play active part in the charity, including attending and contributing to all-staff meetings
• Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
• Be accountable for the integration of each shop into the local community in collaboration with the shop teams
• Empower the team to respond to all appeals and fundraising opportunities.
• Adhere to and enforce our safeguarding policies

Other

• Required to adhere to our vision, mission and values
• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Governance, finance and operations

· Understand and mitigate risk in the context of charity retail and multi-site working.

· Ensure timely and accurate performance reporting to Director of Retail.

· Support the Director of Retail in:

o Developing annual budgets, report variance and reforecast as appropriate.

o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.

· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.

· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.

· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.

Impact

· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.

· Support eye health messaging through the shops.

· Support public awareness and understanding about visual impairment and visually impaired people.

· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Person specification:

Skills, knowledge & experience

Essential 

· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context

· Experience of developing and managing budgets

· Experience of EPOS systems and Gift Aid

· Experience of setting and managing income and expenditure budgets

· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Other benefits

We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Study leave and financial support for training & development

· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program

· An active Social Committee and staff events

Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Manager in Tees Valley with some work in North Yorkshire and County Durham. To succeed in the role it is vital that you can travel extensively across the region and into North Yorkshire so the candidate will ideally live in the area.

Young Enterprise is a national charity working directly with young people, teachers, and volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.

As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPIs for the region and the wider organisation.  The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that are delivering / supporting the delivery of our Young Enterprise programmes.

The Educational Partnerships Manager role will suit someone who can work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings and liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience in relationship development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.

We are looking for:

· A motivated self-starter

· Ability to develop new relationships with range of stakeholders and support existing ones

· Confident and happy in presenting and delivering to large audiences

· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure

· Excellent manner, rapport and professionalism with young people

· An understanding or experience of managing relationships with volunteers

· A great promoter and inspirer in helping young people achieve their potential

· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

Why work for us?

· People-focussed with a friendly and supportive work-place culture

· An active commitment to equality and diversity

· Access to mentoring scheme with a corporate partner

· Generous holiday allowance of 7.2 weeks (pro rata)

· Access to NHS top-up scheme, for money back on expenses such as dental and optical

· Access to an Employee Assistance Programme

· Cycle-to-work scheme

· Group Life Assurance

This is a home-based role, however, will require significant travel in Tees Valley and some travel to parts of North Yorkshire and County Durham so the candidate will ideally live in the area.A DBS will be required. 

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 2nd August 2024.  Please note applications without a cover letter will not be considered.

Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services? 

Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners.

Interviews will be held on 13th August.

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.

We are looking to recruit a creative and ambitious Fundraising and Communications Manager. A key focus of the role is the development of our donor management systems and corporate partnerships, whilst providing strategic oversight of the charity’s internal and external communications. Bid-writing expertise is desirable but not essential. We are looking for a highly effective individual with demonstrable and relevant fundraising experience, as well as excellent planning, organisational and people skills. The Fundraising and Communications Manager will ensure we take a strategic approach to fundraising that ensures the charity’s income will support our growth and development in the years ahead, in line with our 2030 Strategy.

This is a great opportunity to bring established skills and experience to bear in a local organisation undertaking groundbreaking work in a range of exciting areas. The Fundraising and Communications Manager will work alongside colleagues with a wealth of experience at Sufra, and will collaborate closely with the local community and a wide range of local partners and donors. Your input and collaboration will support the charity’s work developing innovative food access models and civic engagement programmes, as well as our efforts campaigning to change the policies that perpetuate poverty.

We would encourage applications from local residents, with knowledge of the London Borough of Brent. We’re open to applications from anyone with relevant experience, but we are particularly interested in hearing from those with the following:

• Accredited Fundraising and/or Communications Qualification OR Equivalent Experience
• 3+ years of relevant fundraising experience in a charity of a similar size or larger than Sufra
• Experience in the strategic management of marketing and communications
• Line Management and supervision
• Budget Management
• CRM development and management
• Proven numeracy and data analysis skills
• Excellent written communication skills, including writing creative and impactful copy
• Ability to work with others collaboratively
• Advanced IT Skills (Microsoft Office, Teams,
  SharePoint, Mailchimp, CRM systems)
• Honest and Trustworthy
• Positive, Friendly & Hard-working
• Able to work in a fast-paced environment and manage different projects at once
• A self-starter with a can-do attitude
• Commitment to the Values of Sufra

Job Title: Corporate Partnerships - New Business Manager
Reporting To: Senior Manager – Partnership Development & New Business
Contract Type: Full-time
Principal Location: London
Salary Range: £38,000-46,000

About us:

Street Child, one of the world’s fastest-growing international children’s charities, are searching for an impressive and experienced corporate partnerships, new business minded professional to play a key role in continuing the organisation's extraordinary growth - from a start-up, aiming to support 100 children into school in Sierra Leone under 15-years ago, to our current status operating in 20+ countries and having recently reached over one million children since our inception.

Corporate Partnerships constitutes a key strategic growth area and income stream for Street Child, especially of unrestricted/flexible funds - and is one we are committed to significantly developing as a key pilar of our plans for continued growth. Live major partners include the likes of Liberty Global plc, UBS, Accenture, Infosys and Boodles the jewellers - as well as 70+ other firms, supporting at different levels, ranging from niche outfits to household brands. For the past few years Street Child, in collaboration with corporate partners, has hosted events at Davos, the UN General Assembly, and at Mobile World Congress in Barcelona - exciting initiatives that provided fantastic platforms, that we are keen to build on, with the support of this role.

We believe we offer a compelling corporate partnership proposition - high-quality, innovative, data-driven programming that protect and educate children in some of the world’s toughest situations; leverage potential via UN, philanthropic and Government matching grants; superb, agile and highly responsive donor service, with strong ability and willingness to tailor solutions; outstanding communications; and an entrepreneurial, commercial ethos.

The role:

We believe Street Child has a huge opportunity to achieve even more growth in the Corporate Partnerships sector by diversifying our coverage and relationships into new industries and growth markets. The New Business Manager role will play a key role in leading our New Business activity outside of our existing portfolio. Reporting to our recently appointed Senior Manager for Partnership and New Business, your role will involve:

1. Core New Business activity: Researching and development of prospect lists for priority industries to implement New Business campaigns capable of securing multi-year high value partnerships. Responsibility for building Street Child’s network of corporate relationships and growing pipeline of corporate partnership opportunities.

2. Partnership and proposition development: Working closely with our colleagues in the Corporate Partnerships and Global Programme Funding teams to develop engaging and impactful partnership plans and project propositions, focusing on priority countries and programmes to support Street Child’s strategy and mission.

3. Corporate engagement with events: Utilising the portfolio of events Street Child has across the year to engage and steward corporate relationships, including Street Child owned events and external events including the World Economic Forum and UN General Assembly.

4. Supporting on cross-organisational fundraising activations: Leading on new corporate engagement activities, including new fundraising and sponsorship activations, to support cross-organisational initiatives including our Spring Gala, annual Back to School Campaign and other key milestones throughout the year.

Key activities in this role:

• Development of New Business engagement plans – identifying, researching, engaging and cultivating new corporate prospects and relationships;
• Implementing ambitious New Business campaigns to target priority industries, including the oversight of prospecting and marketing mapping activity;
• Management of new business pipeline and prospect lists, including use and maintenance of corporate prospects data on CRM;
• Close collaboration with Partnership Development and Account Management teams to promote best practice corporate donor stewardship and partnership delivery;
• Active networking and attending various international events to maximise New Business opportunities;
• Consistent, proactive New Business activity via Street Child networks and cold approaches;
• Searching for suitable open corporate partnership opportunities/calls to apply to and working with colleagues to submit high quality applications;
• Supporting our corporate advocacy events, including inviting new corporate attendees for Street Child events - and working with colleagues to help plan/strategise Street Child presence as appropriate (including Davos, UNGA);
• Working with colleagues to develop our corporate propositions – both fundraising products and exciting, innovative new project proposals alongside our Programme Funding teams.

Key qualities:

• Highly credible, with strong all-round communication skills;
• Comfortable and excited about networking at high profile events including the World Economic Forum in Davos;
• New Business mentality but with a highly strategic mind and passion for creating genuine value-exchange partnerships between the NGO and private sector;
• Personable, tenacious, resilient, imaginative, ambitious;
• Team-worker;
• Flexible and agile – you will enjoy working in a fast-paced, fluid working environment focused on growth;
• Strong corporate fundraising and/or corporate background (preferably in sales/marketing);
• This is an exciting role in a small team with hugely ambitious and exciting global growth plans in the coming years. This role will be at the heart of our rapidly growing organisation making a great difference to the lives of children living in the world’s lowest resource and most dangerous humanitarian contexts. You will have huge support - but also a lot of scope to make the role your own and choose your path to impact. The opportunity here for impact, and career progression, is vast.

We will consider candidates with two types of backgrounds:

1. Proven superb, corporate fundraising track-records, ideally in the international development/humanitarian sector (or otherwise demonstrating strong development/humanitarian knowledge and clear passion for the sector); &/or

2. A compelling, commercial background - coupled with a super clear desire to use your skills and experience in the humanitarian/development space, and the ability to rapidly build relevant technical skills and knowledge.

A prior background in international development/humanitarian is preferred but is not essential. A strong commitment to Street Child's cause is essential.

The role is envisaged as UK-based but is global in scope. A willingness to travel is expected. The ideal candidate would work full-time; and physically in our City of London office for a minimum 3 days of the week – with some flexibility considered for outstanding candidates.

We are looking for a champion for our business with the drive and energy to get our products and services out to as many people as possible. As an advocate for making people aware of our social values, you will develop relationships with existing and potential new partners to generate business opportunities, strategic partnerships and collaboration on delivering social value.

Hoot Credit Union is a member-owned financial services co-operative serving the people of Bolton and Bury. Hoot offers savings accounts and affordable loans to its members, and aims to provide products and services aimed at improving the financial well-being of its members.

The Community Engagement Manager represents Hoot in the community, seeks out new possibilities and explores options which will help generate income to drive our business forward.

The role is based in Bolton but offers flexible working arrangements. Some evening and weekend work will be required.

What are we looking for?

· Excellent communication skills.

· Demonstrable skills in business and community development.

· Influencing skills with a flair for relationship management.

· A commitment to supporting, promoting and demonstrating credit union social values.

Part -time | Permanent | 28 hours per week |£25,600 pa (£33,000 FTE) ​​​​​​​ + 6% pension contribution

Location Homebased

Salary £38K

Contract Full-Time, Permanent

An exciting new opportunity has arisen for a Communication and Marketing Manager to join our dynamic social mobility charity which exists to remove the barriers that prevent children and young people having meaningful access to the natural world.  Through a week on one of our three heritage farms, Nethercott House in Devon, Lower Treginnis in Pembrokeshire, and Wick Court in Gloucestershire, children and young people experience increased learning and engagement, improved connections and wellbeing, and leave us with an enhanced sense of environmental citizenship.  Visiting children are immersed in the natural world of countryside through a food and farming offer that allows them to participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens; caring for livestock and looking after the land; and cooking up a home-grown feast in the farmhouse kitchen. In partnership with our commercial farming neighbours, children experience the benefits of collaboration, enjoy plenty of physical activity, good food, and fresh air, and discover the magical rural environment that is full of new words, sounds and experiences to inspire their creativity. Spending time working alongside real farmers fosters children’s independence and helps them to grow in confidence, develops their self-esteem, and encourages them to become more resilient.

About the Role

This role will be responsible for developing the vision and direction of the Communication and Marketing Strategy but will fundamentally be an operational management delivery role. Responsible for developing and rolling out a multi‐channel communication and marketing strategy that will:

• raise the profile of the charity by communicating news about projects, programmes, and partnerships on social channels, on online and print media outlets, TV networks,
• deliver communications to generate sales to secure a pipeline of farm residential visit bookings from beneficiary groups (being children from schools in disadvantaged communities, youth groups, young carers, children in care, etc) across England and Wales.
• secure income from fundraising by communicating the charity’s mission, vision, and values to donors, funders, trusts and foundations, and corporate partners.

The successful applicant will have considerable experience of developing and delivering a communication and marketing strategy as well as experience of designing and delivering multi-channel sales and marketing campaigns. Excellent people skills are key, as you will need to build strong relationships with a range of stakeholders.

Key areas of responsibility include:

• Raising the profile of the Charity by devising and implementing a beneficiary‐focused communications strategy that supports both the sales and fundraising function, including print, social, and online communications that target teachers and other adults who are key decision makers for our beneficiaries.
• Developing and embedding an integrated communications and marketing strategy to deliver the ambitions of the Business plan, to reach new markets and successfully translate connections into bookings (‘sales’) or generate income from funders to support fundraising.
• Leading on the management and development of all channels of communication for the Charity: social media, website, YouTube channel, print media.

This position is home based but you will be required to travel to our farms and Head Office based in Exeter as required in order to fulfil the role.

For full details about the role, please see the Job Description and Person Specification and Job Information Pack.

Appointments will be confirmed when the Charity has received two satisfactory professional references, and evidence of the existing proof of right to work in the UK. Referees will not be contacted without candidates’ prior consent.

Farms for City Children is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Successful candidates will be subject to a Social Media check and a DBS check at the appropriate level. Employment with the charity is conditional upon the charity being satisfied with the result of the DBS Check. Successful candidates will be asked to complete a self-declaration related to their criminal record or any information that would make them unsuitable to work with children. If you have lived or worked outside of the UK, additional information may be required from you to satisfy safer recruitment checks.  Any criminal records information that is disclosed to the charity will be handled in accordance with any guidance and/or code of practice published by the DBS.

Farms for City Children is committed to promoting equality, diversity and inclusivity and supports and encourages under-represented groups.  We seek people from a wide range of backgrounds, with diverse lived experience, and we welcome applications from all sections of the community.

What we Offer

In return you will receive a salary of £38,000 and  benefits, which include:

• 25 days holiday plus 8 statutory bank holidays
• 6% employer contribution to NEST pension scheme
• Access to an Employee Assistance Programme

How to Apply

Deadline for applications is 12 noon on Friday 9th August 2024

Interviews:20th August 2024

To apply please download and fill out our application form. You may also wish to fill out our equal opportunities monitoring form.

We are unable to accept just cover letters and CVs.

NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY