Ageing better jobs

We are seeking a candidate with a keen interest in national healthcare policy to provide a crucial underpinning role that supports and enables the policy managers and policy officer to deliver the Academy’s committee and wider policy and influencing work. This is an ideal role for someone who is driven by the desire to influence positive societal change through gaining experience in a complex national policy environment. The role would suit either a recent graduate looking to gain experience or a career administrator who enjoys a busy role in a small organisation. 

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

Do you have the skills to empower families and help children and young people with sight loss achieve their fullest potential? As a Family Outreach Officer, you'll play a pivotal role in guiding and supporting families navigating the challenges of vision impairment.

Based in the Paediatric Ophthalmology Department at Sheffield Children’s Hospital, you will work closely with Ophthalmologists and clinical staff as a vital part of the team. This role will be supported by an Honorary Contract, requiring you to adhere to the values, policies, and procedures of both Sheffield Children’s NHS Foundation Trust and Guide Dogs. You’ll work 4 days per week in the hospital, supporting the Paediatric Ophthalmology Clinics from 9am to 5pm, with the flexibility to work from home for 1 day per week.

Within this role you will:

·Provide Support in Eye Clinics: Assist parents of children and young people in an eye clinic setting, offering both emotional support and guidance.

·Offer Information & Guidance: Deliver expert advice on health, education, welfare, and social care, ensuring families are well-informed and empowered to make decisions.

·Collaborate with Professionals: Liaise with internal and external professionals to ensure coordinated care and support, facilitating smooth communication across services.

·Handle Registration & Referrals: Complete necessary paperwork for registration and refer families to relevant Guide Dogs services, as well as statutory and voluntary agencies for further support.

·Support Funding Applications & Clinical Staff: Assist families with external funding applications and provide support to clinical staff with any related enquiries.

·Promote Guide Dogs’ Services: Raise awareness of Guide Dogs services and activities, ensuring families know about the full range of support available.

We’re looking for someone with experience in supporting individuals with sight loss and disabilities, who brings an empathetic approach to their work. You should be skilled at identifying needs and signposting to the right services.

The role involves collaborating with health, education, welfare, and social care professionals, so a joined-up approach is essential. Knowledge of eye care health will be key to providing informed support.

We need someone with strong communication and relationship-building skills, able to work independently and as part of a team. Organisational skills and proficiency with IT systems are also essential.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page. If you require any accessibility support to apply our friendly recruitment team is ready and waiting to help. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description and candidate pack. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions. 

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

The Youth Endowment Fund  

Senior Manager - Area Leaders Programme

Reports to: Area Leaders Programmes Change Lead 

Salary: £51,300 

Location: Central London, Hybrid 

Contract: 2-year fixed term

Application Deadline: 12pm on Tuesday 29th April 2025   

Interviews: commencing the week of 12th May 2025 

About the Youth Endowment Fund 

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.

In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We’ll achieve this by finding out what works and building a movement to put this knowledge into practice. We do this by funding, evaluating and then spreading the very best work on reducing youth violence across England and Wales.

The Area Leaders Programme (ALP) is central to this mission. The ALP will transform how areas identify and support young people and places most vulnerable to violence, collaborate effectively, and deliver impactful interventions to better protect children from being drawn into violence. We are seeking an exceptional senior manager to help drive the next phase of the ALP, scaling from a successful pilot in four Local Authorities to broader implementation across England and Wales. 

Key Responsibilities 

The Senior Area Leaders Programmes Manager will be an essential part of the YEF Change team and will support the expansion and delivery of the Area Leaders Programme, ensuring its effectiveness in increasing evidence-based decision-making, commissioning, and multi-agency collaboration. You will provide direct operational oversight and stakeholder engagement to support local areas in reducing youth involvement in violence.  Approximately 0.4fte of the role will be presenting YEF Toolkit evidence in both the ALP and across wider violence prevention networks supported by the YEF.

This will include: 

Programme Management and Delivery 

• Support the management of the expansion of ALP from four pilot areas to 10 new local authority areas from spring 2025. 
• Support the development and refinement of frameworks, tools, and resources to support effective identification of the people and places most vulnerable to violence, evidence-based commissioning, effective case management, and multi-agency collaboration. 
• Commission and manage contractual arrangements with external consultants secured to support ALP development and delivery. 
• Manage robust monitoring and evaluation processes to assess the impact and inform continuous improvement of the programme. 
• Manage programme resources effectively, ensuring projects are delivered on time, within budget, and to high standards. 

Stakeholder Engagement and Collaboration 

• Build and maintain strong relationships with local authorities, safeguarding partnerships, community safety partnerships, and other stakeholders. 
• Represent YEF in discussions with partners and policymakers. 
• Help facilitate collaboration across diverse stakeholders to align priorities, overcome barriers, and promote evidence-based approaches. 

Capacity Building and Support 

• Provide strategic and operational support to multi-agency teams, empowering them to embed effective violence prevention practices. 
• Lead capacity-building activities, including workshops, coaching, training, and peer learning opportunities for local partnerships. 

Presenting Toolkit evidence.

• You will present Toolkit evidence in talks and workshops and speak clearly and persuasively about Toolkit evidence, so that insights from our research lead to positive change. You’ll work with key stakeholders to identify areas of policy and practice that should be informed by Toolkit evidence.

About you 

You are this sort of person:

• A passion for making a difference by keeping children safe from involvement in violence. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach. You’ll know about the key issues and debates in preventing children and young people becoming involved in violence.   
• You believe in the importance of using evidence to prevent violence and enjoy sharing evidence to inform others. You have a keen interest in learning from research, identifying key findings and sharing these insights with people working in various sectors and organisations. You tailor your style and content to ensure evidence is understood and used. 
• Knowledge of crime or violence prevention. You might have worked closely with, or been a practitioner in, a youth offending team, policing, children’s services or youth work and might have previous experience of supporting a local partnership to develop their violence reduction strategy or reflect on and adopt evidence-based practice. You are aware of the current context, issues or challenges facing some of these sectors or agencies.
• You are fascinated about change and are experienced in making it happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 
• You are comfortable with complexity and ambiguity, whilst being excellent at bringing clarity and structure. This may have been in the context of helping to develop/grow a new programme. 
• You’re a critical thinker. You critically assess the quality, reliability and relevance of information and evidence. You consider different viewpoints, identify problems and make well-reasoned decisions.
• You write in a way that people easily understand. You have that rare skill of writing in plain English. You can summarise long or complicated reports and write in a way that everyone can understand.
• Excellent project and time management skills. You have the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
• You’re good with people. You’re comfortable working with a wide range of people, including research experts, policymakers, practitioners, children and their families. You’re able to provide constructive challenges when required.
• You learn fast but remain humble. You are very quick at getting your head around things. You like learning and are good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
• A commitment to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.  

Travel  

Due to the nature of the programme there is some national travel required within England and Wales. This is likely to be around twice a month, all travel costs can be reimbursed with flexibility for overnight stays if preferred.   

To Apply

To apply, please send a CV and cover letter, and complete the monitoring form click on ‘Apply for this job’ button. Please submit your application by 12pm on Tuesday 29th April.

Interview Process

This will be a one interview process. Interviews will take place the week commencing 12th May 2025. 

We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Additional Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays 
• Four half days for volunteering activities 
• Employee Assistance Programme – 24hr phone line for free confidential support 
• Volunteering days - 4 half days per year 
• Death in service - 4 times annual salary 
• Flexible hours. Core office hours 10am – 4pm 
• Financial support including travel and hardship loans 
• Employer contributed pension of 5% 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you.

We do not transfer your data outside the European Economic Area. 
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.

A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker. Alongside this element of the role, the rest of your day will be spent intensively supporting a small caseload of people who are isolated from services.

You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £37,551
Closing Date: Wednesday 30th April
Interview Date: Thursday 8th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

About the role

We are delighted to have received three-year funding from the Aviva Foundation to fund this brand-new Grants Officer role based in London.

You’ll be part of our Programmes team supporting kinship carers in London to access grants which will help reduce financial stress. This could be grants to buy things like white goods and uniforms or accessing Buttle grants to support children growing up in kinship care.

As Grants Officer you’ll talk to kinship carers, discuss their needs, their priorities and then write charitable grant applications on their and their family’s behalf. 

You will oversee and deliver the grants process, including co-ordinating the purchase of items (such as children’s clothes, beds or washing machines), collecting receipts for items as required by the funders and liaising with all teams to ensure timely receipt of funds within the charity and to the kinship carers.

Building relationships with funders is core, sharing the impact of the grants and insight about the lives of kinship families in London. You’ll work closely with Programmes, Peer Support, Training and Advice colleagues who work with kinship families in London.

You will also create and run online and face-to-face workshops and clinics, helping kinship carers to understand how to apply for other grants, thereby encouraging resilience and confidence to apply for grants themselves.

You will be a proactive and persuasive relationship builder, able to create partnerships with a range of organisations and peer support groups that support kinship families.

You’ll build trusting and respectful relationships with kinship carers who you will work one-to-one with in community settings. And you’ll build relationships with a range of grant giving organisations across London.

We’re looking for someone who can really deliver impact and demonstrate how embedding this role into the community helps to unlock funding and support for kinship carers at a local level.

The type of person we’re looking for

Kinship carers are at the heart of all we do. This role could be the difference between a kinship carer being able to dress their child for school properly, being able to buy a fridge, take a first holiday to the seaside… or going without.

We are looking for someone who is really organised and who is able to capture and present information clearly in a persuasive grant application. The successful applicant will be compassionate, empathetic, and organised. We are looking for someone who understands the needs of kinship families.

Key responsibilities include:

• Delivering our new grants service across London.
• Meeting performance targets and KPIs as directed.
• Working with kinship carers and their families across London to gather information to complete and submit grant applications.
• Administering grants we secure for our kinship carers and carry out all the necessary administration related to grants.
• Undertaking research to identify funders and build excellent relationships with local grant making charities in order to increase support for kinship families.
• Delivering grant workshops at peer support groups sharing information about locally available grants and providing advice and support on making a successful application.
• Running face-to-face grant clinics within peer support groups or community venues in London, working directly with kinship carers to write and submit requests for grants.

Essential criteria includes:

• Experience of speaking to vulnerable people on the telephone, face-to-face and online, and gathering information with empathy and understanding.
• Experience of working with socially excluded or marginalised people and their families in face-to-face and community settings.
• Experience of running online and face-to-face workshops. 
• An understanding of budgeting, managing money, income and expenditure.
• Proven understanding of the importance of confidentiality and a non-judgmental approach.
• Evidence of awareness of safeguarding issues and good practice. 
• Experience of organising and prioritising a busy workload without close supervision.
• Proven clear understanding of the need to keep grants records and communication with kinship carers and funders up to date.
• Excellent research and writing skills. 

How to apply

In place of a cover letter, you will be asked to answer the following four questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. This role requires writing persuasive and accurate grant applications for kinship families. What steps did you take, and how did you ensure the application was compelling and met the funder's criteria?
3. This role requires balancing administrative tasks (like tracking grants and recording data) with direct support work. How do you prioritise your workload and ensure deadlines are met without compromising service quality?
4. Please describe your experience of supporting vulnerable individuals or families in a community or face-to-face setting. What approach did you take to build trust and gather information sensitively?

Key Dates

• Application deadline: Tuesday 6 May, 5pm
• Interview: Online – Monday 12 May

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

The learning and knowledge lead is a pivotal role managing the threads that run though all our work and ensuring that they are aligned with the ‘Change We Seek’ strategy and systems change thinking. As a new role in a period of organisational transformation, we need someone that is willing to come on this journey with us as things shift and change along the way. 

Through our learning we want to: 

• Continue to shift and develop how we operate as an organisation. 

• Make bold funding and investment choices. 

• Move closer to the change we seek in line with our mission. 

This role requires someone with an inquisitive, brave, and collaborative mindset who is comfortable working with complexity and thrives in iterative environments. You will have excellent relationship-building skills, working closely with our grantee partners, programmes team, senior leadership team and the CEO as well networks from similar organisations to share and capture learning. We have a strong learning culture and a committed and passionate team who want to make a difference in the philanthropy sector, so we’re looking for someone who can build on our learning and insights, hold us to account, challenge our thinking and amplify the voices of our grantee partners. This role is vital in consolidating our learning and helping us ensure that the ‘Change We Seek’ strategy is embedded into everything we do. 

The ability to communicate learning, insights and Tudor’s messaging in different mediums, to connect and collaborate with different people and the ability to create safe, meaningful and trusting spaces where people can learn, reflect and share is essential.

The role is a blend of traditional knowledge sharing and evaluation alongside entrepreneurial and creative problem-solving, working with complexity and turning it into tangible action. This is a real opportunity for someone to help us navigate our way through change by sharpening our own workstreams and strategies. 

As we continue to develop as an organisation, we will support individual team members to further develop their skills accordingly. We are therefore looking for people who are multidisciplinary in their skill set; collaborative and curious in aptitude; and can combine identity and passion with strategic thinking. 

Do you have the expertise to manage complex legacy cases and want to make a meaningful impact?

At Guide Dogs, we are looking for two dedicated Legacy Case Officers to help people with sight loss live the life they choose. In this role, you will provide an accurate and efficient service to process legacies, ensuring they are handled in line with legislation, policy, and best practice. By using your skills, you will contribute to one of our most important income streams, supporting our work in transforming the lives of people with sight loss.

You’ll manage a diverse caseload of pecuniary, residuary, and life interest legacies. You will correspond professionally and sensitively with personal representatives, professional advisers, charity co-beneficiaries, and other stakeholders to resolve legacy cases effectively. Your role will involve preparing briefing notes for Trustees, managing estate and trust account reconciliations, and ensuring that taxes, including Capital Gains, Income, and Inheritance Tax, are handled correctly, safeguarding Guide Dogs’ interests. You’ll also protect Guide Dogs’ position when property or land is involved, securing necessary valuations to achieve the best possible value. Additionally, you will stay up to date with changes in probate, tax, and trust law, ensuring your approach is always in line with the latest regulations and practices.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based on site at our Reading Hub in Burghfield, working closely with the Legacy Team.  You'll be working 28 hours per week. We are looking for you to attend the office at least 2/3 days per week, you will be required to complete a full day on Tuesday to attend a team day, there is flexibility to work your remaining hours across the week.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

Shortlisting will take place week commencing 28/04/25 with interviews taking place week commencing 05/05/25 in person at our Reading Hub.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

This is a terrific opportunity to take a lead grants and community role in a young organisation that is growing to its next stage of maturity and have a material impact in the community. We are seeking an individual who is passionate about community that is - or has the potential to be – an excellent grants and community manager.

H&F Giving is now poised for accelerated growth, and we have ambitious plans to significantly grow our work across the borough in the coming years. Key activities in the short term will include the management and delivery of grants administration and monitoring for a range of funds at H&F Giving including the planned launch of a new fund later this year.

You will also network in the community supporting our community partners and play a key role in developing our impact reporting and helping communicate the impact of our community partners to support our communications, fundraising and partnerships work, and raise the profile of our community partners.

Key responsibilities

· To be the lead Grants & Community Manager at H&F Giving and be well networked within the borough, developing our community stakeholders network and managing a range of key grant management projects to build a strong and connected community

· To be responsible for all grant administration and grant processes from end-to-end from opening grant programmes, reviewing/assessing processes and panel management to decisions made and reporting and evaluation

· To produce impact reports on grant rounds and gather stories from community partners to help drive H&F Giving’s communications, fundraising and partnerships work, and raise the profile of our community partners

Take a look at the full job specification for all the details including how to apply. We look forward to hearing from you. 

Believe: Positive Destinations Project Co-ordinator

Would you like to be involved in this new opportunity to support young people in Swansea develop the skills needed for the world of work?

Believe: Positive Destinations is a 12 week work readiness programme for young people aged 16 to 25.  The programme, part funded by the National Lottery Community Fund, has been developed specifically for young people who have little or no experience of the world of work. It is a holistic programme, it will support them to develop workplace skills, build their aspirations, increase self-confidence as well as providing them with strategies to manage their wellbeing. 

As the Project Co-ordinator you will assist the CSM with the development of this new service. This will include building a network of work placement providers and referral sources. You will be the main contact for placement providers and will provide direct support to participants to ensure they are achieving their potential. You will be responsible for delivering the programme to cohorts of up to 8 participants.

What does the job role involve:

• Promotion of the service at networking events and online.
• Establish a network of appropriate placement providers throughout Swansea and be the main contact for placement supervisors for the duration of the placement.
• Establish links with organisations who will be referring into the service, this will include Education, Leaving Care and NEET services.
• Delivery of a 12 week work readiness programme to cohorts of up to 8 participants including the delivery of Agored Cymru accredited units.
• Supporting young people to achieve their development goals.
• Responsibility for gathering and collating relevant data and contribution to report writing as per the request of the service manager and the commissioner of service.
• Tracking service user progress through the use of outcomes scoring over the duration of the programme and after exit, using a young person centred approach.
• Provide advice and guidance to PW1s in manager's absence.
• Standard service operating hours will be 9am to 5pm Monday to Thursday and 9am to 4.30pm Friday, however the role requires some flexibility around hours as we support young people around their needs.

Essential criteria

• Self-motivated and highly organised.
• Experience of working with young people aged 16 to 25 years in a one to one and group work context.
• Experience of working with young people who are NEET (not engaged in education, employment or training) in a relevant setting.
• Experience of delivering group work programmes.
• Assistance in the development of a service.
• Experience of keeping statistics and writing reports.
• Ability to network and establish strong positive working relationships with partner organisations.
• Experience of mentoring or taking on a leadership role.
• Desire to work towards positive outcomes for young people.
• Good ICT and presentation skills.
• Ability to travel to meet the requirements of the post.

Desirable Criteria

• Ability to speak and write in Welsh

Additional Information:

Your office base will be at the Barnardo's Swansea premises, Penlan although you will be required to travel within the locality. At the core of all Barnardo's Swansea Services we recognise the importance in building children and young people's self-confidence, resilience and emotional wellbeing. 

Our services include:

• Youth Homelessness Prevention – advice and support for those at risk of homelessness
• Bloom  - Life coaching and befriending
• Supported Lodgings – providing supported accommodation with a host family
• Transition and Training Flats Service – independent living experiences and life skills support

You must demonstrate in your application that you currently use the skills outlined above, and those in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2027.

For further information or should you wish to engage with the recruitment process for this post in Welsh please contact the service manager, Rachel Cooper (email address can be found on our website using the vacancy link).

Hoffech chi gymryd rhan yn y cyfle newydd hwn i gefnogi pobl ifanc yn Abertawe i feithrin y sgiliau sydd eu hangen arnynt yn y byd gwaith?

Mae ‘Believe: Positive Destinations' yn rhaglen 12 wythnos o hyd sy'n paratoi pobl ifanc rhwng 16 a 25 at y gweithle. Mae'r rhaglen, sydd wedi'i ariannu'n rhannol gan Gronfa Gymunedol Y Loteri Genedlaethol wedi ei dylunio a'u datblygu ar gyfer pobl ifanc sydd gydag ychydig neu ddim profiad o'r byd gwaith. Bydd y rhaglen gyfannol hon yn cynorthwyo pobl ifanc i ddatblygu sgiliau a fydd yn werthfawr iddynt yn y gweithle, meddwl am eu dyheadau, gwella eu hunanhyder a darparu strategaethau i'w helpu i reoli eu llesiant.

Fel Cydlynydd y Prosiect byddwch chi'n cynorthwyo'r Rheolwr Gwasanaethau Plant i ddatblygu'r gwasanaeth newydd hwn. Mae hyn yn cynnwys creu rhwydwaith o leoliadau gwaith a ffynonellau cyfeirio. Chi fydd prif bwynt cyswllt y lleoliadau gwaith a byddwch chi'n rhoi cymorth uniongyrchol i'r rhai sy'n cymryd rhan er mwyn sicrhau eu bod yn cyflawni eu potensial. Byddwch chi'n gyfrifol am ddarparu'r rhaglen i grwpiau o hyd at 8 o bobl ifanc.

Beth yw'r swydd?

• Hyrwyddo'r gwasanaeth mewn digwyddiadau rhwydweithio ac ar lein. 
• Sefydlu rhwydwaith o leoliadau gwaith addas ym mhob rhan o Abertawe, a bod yn brif bwynt cyswllt ar gyfer goruchwylwyr y lleoliadau yn ystod y cyfnod lleoliad gwaith.
• Creu cysylltiadau gyda mudiadau a fydd yn cyfeirio pobl ifanc at y gwasanaeth. Mae'r sefydliadau hyn yn cynnwys Addysg, Gadael Gofal, a Gwasanaethau NEET.
• Darparu'r rhaglen paratoi at y gweithle, sy'n 12 wythnos o hyd i grwpiau o hyd at 8 o bobl ifanc, mae hyn yn cynnwys darparu unedau achrededig Agored Cymru.
• Cynorthwyo pobl ifanc i gyflawni eu nodau datblygu.
• Cyfrifoldeb dros gasglu a chrynhoi gwybodaeth berthnasol a chyfrannu at ysgrifennu adroddiadau yn unol â gofynion y rheolwr gwasanaeth a chomisiynydd y gwasanaeth.
• Tracio cynnydd defnyddwyr y gwasanaeth drwy sgorio canlyniadau trwy gydol y rhaglen ac ar ôl i'r rhaglen ddod i ben gan ddefnyddio dull sy'n canolbwyntio ar yr unigolyn.
• Rhoi cyngor ac arweiniad i'r PW1s pan fydd y rheolwr yn absennol.
• Oriau gweithredu arferol y gwasanaeth fydd rhwng 9yb a 5yp ddydd Llun i ddydd Iau a rhwng 9yb a 4:30yp ar ddydd Gwener, ond bydd angen i ddeiliad y swydd fod yn hyblyg o ran oriau gan ein bod ni'n cefnogi pobl ifanc ac yn gweithio o amgylch eu hanghenion nhw.

Meini prawf hanfodol

• Yn gallu cymell eich hun ac yn drefnus iawn.
• Profiad o weithio gyda phobl ifanc rhwng 16 a 25 oed mewn cyd-destunau un i un a gwaith grŵp.
• Profiad o weithio mewn cyd-destun perthnasol gyda phobl ifanc sydd ddim mewn addysg, cyflogaeth na hyfforddiant (NEET).
• Profiad o ddarparu rhaglenni gwaith grŵp.
• Profiad o gynorthwyo i ddatblygu gwasanaeth.
• Profiad o gadw cofnodion ystadegol a llunio adroddiadau cywir.
• Y gallu i rwydweithio a sefydlu cysylltiadau gwaith cadarnhaol gyda sefydliadau partner.
• Profiad o fentora neu arwain.
• Awyddus i weithio er mwyn cyflawni canlyniadau cadarnhaol i bobl ifanc.
• Sgiliau TGCh a chyflwyno da.
• Gallu teithio er mwyn bodloni gofynion y swydd.

Meini Prawf Dymunol

• Y gallu i siarad ac ysgrifennu yn y Gymraeg

Gwybodaeth ychwanegol:

Bydd eich swyddfa yn adeilad Barnardo's, Abertawe, Penlan, ond bydd disgwyl i chi deithio o fewn yr ardal leol.  Rydym ni'n cydnabod pwysigrwydd meithrin hunanhyder, gwytnwch a lles emosiynol plant a phobl ifanc, ac mae'r pethau hyn wrth galon holl Wasanaethau Barnardo's Abertawe. 

Mae ein gwasanaethau yn cynnwys:

• Atal Digartrefedd ymysg Pobl Ifanc – cyngor a chefnogaeth i'r rhai sydd mewn perygl o fod yn ddigartref
• Bloom - Hyfforddiant bywyd a chyfeillio
• Llety â Chymorth – darparu llety â chymorth gyda theulu sy'n cynnig llety
• Gwasanaeth Fflatiau Pontio a Hyfforddi – profiadau byw'n annibynnol a chymorth gyda sgiliau bywyd

Rhaid i chi ddangos ar eich ffurflen gais eich bod yn defnyddio'r sgiliau sy'n cael eu hamlinellu uchod a'r rhai yn y Disgrifiad Swydd/Manyleb y Person, neu eich bod wedi eu defnyddio mewn swydd, addysg, hyfforddiant, cyfleoedd gwirfoddoli ac ati yn y gorffennol.

Ar hyn o bryd, mae hwn yn gontract cyfnod penodol tan 31 Mawrth 2027.  Pe na bai'r cyllid yn cael ei ymestyn wedyn, mae'n bosib y byddai'n rhaid i chi gael ymgynghoriad ynghylch cael eich diswyddo neu drefniant TUPE.

I gael rhagor o wybodaeth neu os hoffech chi gymryd rhan yn y broses recriwtio ar gyfer y swydd hon trwy gyfrwng y Gymraeg, cysylltwch â Rachel Cooper, ein rheolwr gwasanaeth drwy anfon e-bost 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for an Early Help IDVA

Salary: £26,000 - £32,000

Location: Various co-locations in Brent including Brent Early Help Team and Early Help Hubs, and Advance Headoffice

Hours: 35 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Early Help IDVA will be co-located within Brent Early Help and will help raise the team’s awareness, identification and response to those experiencing domestic abuse, the post holder will jointly work with Early Help Practitioners on cases to support service users and improve partnership responses.

The post holder will have an excellent understanding of domestic abuse and its effects on women and children. The post holder will understand children’s social care and care proceedings. As an experienced domestic abuse advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved with Children’s Social Services and Early Help, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

A car may be desirable for this role, though not essential

About You:

To be successful as the Early Help IDVA you will need the below experience and skills:

A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.

Experience of working with social care agencies or in a social care setting.

Experience of partnership working and of maintaining excellent working relationships with a

range of stakeholders.

Excellent risk assessment, support and advocacy skills and the ability to advocate successfully using evidence and professional experience.

Ability to network, influence, problem solve and apply solution focused approaches to increase access and safety and facilitate positive outcomes for women and children

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 4th May 2025

Interviews are taking place on: w/c 12th May 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

• Contract: 18 months fixed term. We can’t accept applications for job shares for this role. We're unable to provide sponsorship for a work visa.

• Salary: £33,962 for 4 days a week, which is a £42,452 full time equivalent salary - band C3 on our pay scale. An annual cost of living increase will be included from July. We are unable to negotiate salary.

• Location: Some of the role will be site-specific. We are therefore open to candidates based anywhere in the UK, although some travel to sites will be required. Occasional requirement to attend our Camden office or another central London location for team days, although you would be welcome to work from the office more frequently.

• Working hours: 0.8 full time equivalent, i.e. four days per week. Our core working days are Tuesday and Wednesdays, when all staff are required to work. 

• Managed by: Alethea Warrington, Head of Aviation, Heat and Energy.

• Works closely with: Possible’s Head of Comms, Supporter Engagement Officer and Head of Grants and Fundraising, as well as key external partners including community energy groups.

• Ideal starting date: July/August 2025

• Application process: Application form and then two interview rounds

• Application deadline: 5pm, 18 May 2025

Possible is a climate action charity working on climate solutions which improve people’s lives, support communities and cut the cost of living, as well as slashing carbon. Our “Where We Live” workstrand creates innovative new ways to improve the roll-out of clean, affordable heat and energy, and to better insulate homes. 

We are looking for someone with experience of delivering community energy and/or heat projects. Are you excited to unblock the delivery of innovative local clean energy and heat projects which cut emissions and energy poverty and empower communities? Do you enjoy working with communities to help design and deliver local energy projects which work for them? If so, we should talk!

As our new Community Heat and Energy Project Manager, you’ll play a key role in delivering our major new community heat and energy workstrand. You’ll work with expert partners to move forward local renewable energy projects which help power clean heat solutions at three different sites, as well as developing ways to remove barriers to delivering this type of project, such as supplying energy locally and matching supply and demand. 

The role will include coordinating and working with key expert partners, including community energy groups and research partners, across the three sites. The design stage of the project is largely complete, but there is still scope for creativity in delivery.

Like all our staff, you will contribute to our anti-oppression work, attend team-wide meetings and training sessions and feed in to the production of organisational strategy. And everyone at Possible chips in in the best ways they are able, by doing things like organising digital birthday cards, taking out the bins or the virtual equivalent, so there’s that too.

About Possible

At Possible, we create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, we face climate dread with a can-do attitude and sense of fun. Whether we’re helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything we do is about inspiring more people to take ambitious climate action. We have a set of values that guide our actions and our organisational culture, daring, joy and community.

Commitment to anti-oppression

At Possible, our vision is a zero carbon society, built by and for the people of the UK. To achieve this, it is essential that the whole spectrum of the British public is represented in our organisation. 

We welcome applications from those who are from marginalised groups, in terms of their sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or if you are returning parents, carers or any other aspect which makes them unique. We particularly welcome applications from people who are underrepresented in the climate movement too, including People of Colour, Disabled people, those from a working class or low/ no income background, people who are trans, non-binary or gender fluid. You can find out more about our anti-oppression work here.

If you are from a marginalised group and/or have a non-traditional work or educational background and would like to discuss the role, or if you have any questions about the job or how we do things at Possible before you apply, there's information in the job pack about how to get in touch for a chat.

Interested?

Read the full job application pack on our website, and upload your CV and question responses.

Deadline: 18th May 2025

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Ealing.
£20,514.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

This role consists of three weekly shifts from 22:00 to 08:00, with double cover for each shift.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
- Confident in the completion of regular paperwork and is well organised

Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline: Wednesday 30 April, 9am
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.