Advocacy Jobs
Bristol Talent Scout
Location: Bristol
Salary: £30,000 per annum
Hours: Full Time
Standing Tall is an innovative not-for-profit reducing homelessness. 80% of the people we help are still off the streets and in the same job 12 months later. We’re looking for an exceptional person to lead and deliver what we do in Bristol.
We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.
Our Mission
Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later! Last November we won Social Enterprise UK’s ‘One to Watch’ award.
This year, we’re growing our operations into Bristol, Liverpool, and Leeds to add to our existing operations in Birmingham, Manchester, and London.
About the role...
What you’ll be expected to do:
- Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes
- Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness
- Recruit, train, and support Standing Tall’s Amici Hosts to provide safe homes for people who have been through homelessness
- Having responsibility for Standing Tall’s operations and activities in Bristol.
A bit about you...
What we're looking for:
- A person who has strong motivation with fire in their belly for social justice and has a genuine passion to help people reach their potential.
- A person with exceptional emotional intelligence to assess an individual’s motivations.
- A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible.
- A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved.
- A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved.
- A person with financial competence to monitor budgets and understand the financial implications of how services are delivered.
- A person who can think commercially to identify and secure opportunities and build financial surpluses.
Application deadline: 5pm on Thursday 11th July.
If you are shortlisted, you will be invited to an assessment centre day in Bristol taking place on Tuesday 30th July from 9:30 am to 4:00 pm. Please keep this date free as we will not be able to offer any other date. We may choose to arrange a video as part of the shortlisting process too.
If you do not hear from us, please assume you have not been successful. As a small organisation, we don’t have the capacity to provide feedback.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Standing Tall is committed to diversity, welcoming applications from anyone who can demonstrate the key competencies we need. We celebrate diversity and we want to attract people who have had different life experiences.
No agencies please.
Job Schedule: Part-time (22.5 hours per week) / In-person attendance required
Salary: £40,000 per annum
Location: Al-Hasaniya Centre, W10 5PA
Closing date: 12th July 2024
Interviews dates: w/c 22nd July 2024
Reporting to: Board of Trustees
Supervised by: A trustee from the Board, typically the Chair
Who We Look For:
As our esteemed Founder/CEO embarks on retirement, we are on the search for an inspirational and resilient female leader to fill her formidable shoes. This pivotal role requires a savvy strategist, an adept relationship builder, and a visionary leader capable of inspiring and motivating a dedicated team, in synergy with our board of trustees. The ideal candidate will be deeply passionate about women’s rights with a profound understanding of the unique challenges faced by women of minority backgrounds, particularly those from the Arabic-speaking world.
Key Responsibilities:
● Operational Management and Governance: Ensure AH services meet quality standards and regulations via Senior Management oversight; identify and manage risks, and stay updated on UN ECOSOC developments.
● Strategic development and external relations: Lead strategic vision and planning, ensuring alignment with business objectives; cultivate networks and relationships to stay informed and advocate for AH services; represent AH locally and internationally, serving as spokesperson and promoting mental health initiatives for women affected by domestic violence.
● Financial Management: Collaborate with the Finance Director to meet financial goals and regulatory standards; oversee budget preparation, financial reporting, and auditing processes; maintain cost control within delegated authority levels.
● Fundraising and business development: Collaborate with trustees to align fundraising strategy with budget and priorities; oversee fundraising activities for optimal returns and sustainable income streams; lead strategic responses to tender opportunities and partnerships, ensuring effective coordination among stakeholders.
● Human Resource Management and Leadership: Inspire and lead staff and volunteers; foster a high-performance learning culture through effective management and communication; establish reporting systems for operational accountability; oversee salary and HR policies in consultation with trustees.
● Project Management: Define project briefs and outcomes for each funded project according to governance standards; approve or seek approval for business cases, receive progress reports, and address risks or issues; make decisions regarding changes in line with established governance protocols.
● Board of Trustees, Advisory Committees and Sub-Committees: Assist the Chair and Secretary in recruiting and onboarding new Trustees; ensure effective support for AH’s Board and Advisory and Sub-Committees; attend Board meetings and facilitate sound advice to the Management Committee, foster communication between Board and operational staff, and ensure the effective implementation of Board decisions.
Required Qualifications:
● Experience: Demonstrated leadership track record, ideally within the VAWG services sector with the ability to strategize, motivate, and guide a team towards achieving organisational goals.
● Skills: Proficient in strategic planning, financial management, and project oversight. Excellent communication skills for fostering positive connections.
● Qualifications: Preferably educated to degree level or equivalent.
Join us in our mission to continue delivering incredible results and making a significant impact on the lives of the women we serve. If you are driven by a challenge and thrive on making a difference, and can work as part of a dynamic team, we would love to hear from you.
With nearly 40 years of experience, our mission is to listen, support and not to judge, while our vision is to Engage, Empower and Educate.
Apply Now to Lead the Change!
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Events Coordinator to join our UK Youth Parliament Team to join us as soon as possible.
Contract: Fixed-Term Full-time (37 hours per week)
Salary: Band 6 £30,000.00 per annum
Hybrid: 4-days remote working 1-day in Leicester head office.
Immediate start required.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role
This is an exciting opportunity to join a brand-new team within our Operations Directorate. We are seeking an experienced events coordinator to provide support to our team in the delivery of this prestigious, impactful programme.
Whilst a broad range of administration duties will be required, we are looking for a friendly, professional, and enthusiastic individual who can deliver an extremely high level of customer service to our stakeholders and colleagues. The role is extremely varied and an ability to multitask is essential. This role would suit someone who is confident, flexible and has great communication and organisational skills. We are ideally looking for someone who is able to start this role immediately.
- This role has a wide-ranging remit, but day to day your work will include:
- Coordination and arrangement of meetings.
- Planning and organisation of Regional, Conference and House of Commons sitting events.
- Organisation and planning of NYA events.
- Preparation of all risk assessments.
- Responding to telephone and email enquiries.
- Preparing reports, documents and presentations for internal and external
- meetings.
- Maintaining accurate records.
- Acting as the point of contact for internal and external stakeholders.
- Support meetings and steering groups including providing agendas, minutes and briefing documents.
- Support with the financial administration of the programme.
This role description is not exhaustive, and the Events Coordinator will be expected to support with all reasonable tasks to support the successful outcomes of the UK Youth Parliament Programme.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
We are urgently seeking this new team member to join our UKYP programme. To expedite the process, we will be conducting interviews on a rolling basis as applications are received.
Apply now to ensure your application is considered promptly.
- Please download our applicant pack to find out more about the role and requirements.
- Please use our online application process to submit the following documents:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
- Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-214 831
Join us and help champion South Bank, protecting and enhancing this unique area through creativity and collaboration, making real improvements to the area for all.
Location: South Bank, London - with hybrid working (2days office/3days home)
Type: Fixed term contract, maternity leave cover until mid-October 2025
South Bank Employers’ Group (SBEG) is a membership association of the major and pre-eminent organisations in the South Bank and Waterloo area, dedicated to achieving the best possible experience for employees, residents, and visitors.
We are not-for-profit company, set up by a group of businesses and employers to regenerate and transform South Bank. We are the champions of South Bank, protecting and enhancing this unique area through creativity, collaboration, and effective delivery. We work on behalf of businesses, employees, residents, students, and visitors, by setting the agenda, breaking the mould, facilitating co-operation, and delivering programmes that bring improvement and change which protect and enhance this unique area to the benefit of all.
South Bank is an incredibly dynamic area and continues to undergo significant change, with high-profile development projects underway and more planned. For over 30 years, SBEG has been at the heart of these changes and remains committed to addressing the future needs of the area.
We now seek an interim Head of Place Management to join our Place Management team. Whilst this is a maternity cover position, it is a critical appointment, with an equal emphasis on strategic oversight and operational delivery. Our work is complex, and you must deliver to specific targets and objectives, which always looking ahead at how best to achieve our purpose. Reporting to SBEG’s Director of Place and working closely with all SBEG’s members and the wider business community, you’ll lead and deliver important work for SBEG, South Bank Business Improvement District, and Jubilee Gardens Trust. Whilst you do not have line management responsibility, you will work closely with a small team who are highly innovative and ambitious.
We seek someone with experience in similar role with the knowledge of how the urban public realm is managed and maintained. Experience in contract management including contract review, negotiation, and tender processes and the management of contractor and suppliers is key. You will come experienced in managing projects and experience in developing specifications and managing procurement processes. Strong understand of managing budgets, including those with multiple income streams and of multi-agency working is essential, including local authorities, private sector, and community and voluntary organisations.
You will be able to advocate and influence in a complex and dynamic stakeholder environment and come with a natural ability to engage with diverse organisations and individuals. Whilst you need to be strategically minded and horizon scan, we need a ‘doer’ with the ability to deliver practical results in what is a fast-paced role, often with demanding priorities.
We have a fair and inclusive culture and work to our unique set of values. South Bank, and its many communities, is incredibly diverse and we welcome applications from a wide range of backgrounds. If you share our passion, values and ambition, and wish to make real improvements to South Bank for all, we would love to hear from you.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Closing date for applications: 9am, Monday 15th July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation.
Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. It limits their choices and ability to access safety.
We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising; transforming professional responses; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy.
Our work is led by victim-survivors of economic abuse (Experts by Experience). Their lived experience and knowledge shapes everything we do. We are always learning, and we share our expertise via a national working group and an international network of practitioners, researchers and policymakers.
Founded in 2017, we are purposeful and agile in approach. We led the successful call to recognise and define economic abuse within the UK Parliament’s Domestic Abuse Bill. This has created a framework and momentum for change. Our aim now is to ensure that policy and practice recognises economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour.
About the Compass Project
The Compass Project Coordinator will work as part of an exciting new partnership between Surviving Economic Abuse (SEA), Living Without Abuse (LWA) and RISE (Refuge, Information, Support & Education). The Compass Project seeks to develop best practice responses to economic abuse within the coordinated community response by working with local professionals to help them understand and respond to economic abuse.
About the Compass Project Coordinator role
The Compass Project Coordinator will work to:
- Act as a point of contact for stakeholders across the Project areas (Brighton & Hove, Leicester, Rutland and Leicestershire), coordinating stakeholder engagement and access to training and resources.
- Work closely with the Interim Women’s Sector Manager to coordinate and implement the Compass Project in pilot sites.
The Compass Project Coordinator will:
1. Collaborate with Compass Project Partners to:
- Support the coordination of training and dissemination of resources to professionals across the two pilot sites.
- Identify and engage with local lived experience groups and women with experience of economic abuse, ensuring inclusion of women from minoritised groups, to inform and guide our work.
- Develop and maintain key working relationships and partnerships with various stakeholders and partners across the two local sites including the facilitation of links with money and debt advice services, and local financial services.
- Support the collection of qualitative and quantitative data from the network for the purpose of project and external evaluation.
2. Facilitating access to economic abuse training and resources:
- Develop and deliver tailored training sessions on economic abuse to enable frontline workers to recognise and respond to economic abuse.
- Work with Compass Project Partners to integrate relevant economic abuse content into existing resources.
- Implement data collection processes to support the evaluation of the project.
- Ensure effective communication with the project group and coordination of activities across the two pilot sites. Promote and facilitate SEA’s established routes to support for survivors and professionals.
- Attend local VAWG/DA Network meetings in a consultative capacity as an expert for economic abuse.
- Work with the communications teams across project partners to effectively promote the project.
- Facilitate referrals for women to the Domestic and Financial Abuse Team at Lloyds Banking Group and other banks/building societies we have direct links into.
3. General Duties and Responsibilities
- As part of the Specialist Team at SEA, manage the info@ email account on a designated day.
- Represent SEA in training and presentation requests.
- Contribute to evaluation reports and presentations as required for the Compass Project.
- To contribute to the promotion of SEA and its work and uphold its behaviours and values.
- To participate and contribute to team meetings and organisational development.
- To engage in learning and take responsibility for continuous personal development.
- To comply with SEA and MAP’s policies and procedures and legal requirements, such as provisions set out in the GDPR, Health and Safety at Work Act 1974 and Equality Act 2010.
Person specification
We are looking for a domestic abuse and/or frontline community professional with an interest in developing expertise around economic abuse. In order to apply, you should have the following skills and experience:
Essential knowledge/skills/experience
- Knowledge and experience of supporting and working with victim-survivors of domestic abuse. Frontline experience of working with victim-survivors would be an advantage.
- An understanding of the coordinated community response to domestic abuse and commitment to all aspects of partnership working to improve the response.
- A strong and demonstrable interest in economic abuse.
- Experience of developing and delivering training face to face and online.
- Strong communication and engagement skills.
- Experience of safeguarding and managing risk.
- Experience of working in partnership and managing relationships with voluntary and statutory sector agencies to enable their full participation in the partnership.
- Demonstratable experience of implementing project delivery plans with a range of stakeholders, and reporting on progress and risk management.
- Ability to produce high quality documents and maintain confidentiality.
- Excellent time management and organisational skills including the ability to work under pressure and meet tight deadlines.
- Ability to work effectively as a member of a team and on own initiative.
- A commitment to the values and ethos of SEA.
Desirable knowledge/skills
- Experience of contributing to the development of resources for self-advocacy/professional practice.
Abilities
- A fast learner who can hit the ground running.
- Adaptable and a good team player.
- A positive, can-do approach.
- Resilient, with a calm, measured approach.
Additional information
- This role is home-based. A laptop and telephone are provided, and travel expenses are covered.
- The team meets approximately once a month, virtually and in various locations across the UK on a quarterly basis.
- Appointment to this role will be subject to right to work in the UK.
- Due to the nature of our work, this role will also be subject to satisfactory Disclosure and Barring Service (DBS) enhanced check and references.
What we offer
- 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays.
- Flexible working.
- Working from home allowance.
- 3% Employer Pension Contribution.
- Reflective practice and Employee Assistance Programme.
- The chance to be part of our highly professional, supportive team.
Application and interview
- Apply via the link to the jobs page on our website.
- Applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
- If you have been shortlisted for interview, you will be informed by email.
- If you haven’t heard from us within three weeks of your application being submitted, please consider your application unsuccessful on this occasion.
- All posts, including remote posts, must be based in the UK.
- The deadline to submit your application is 2nd August 2024 at 1600hrs, although please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
- Interviews will be held throughout July and August.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Waking Night Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s as a Waking Night Recovery Worker.
Blackpool Crisis Support - Sycamore House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We also signpost to local services and host awareness days that are truly reflective of the community we support to break down stigma and discrimination offering support 24/7 with a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation
Join our dedicated team and play a vital role in ensuring everyone affected by Motor Neurone Disease (MND) has access to the care and support they need. As a Policy and Campaigns Assistant, you will support the Campaigning, Policy, and Public Affairs Team in achieving their strategic goals. Your contributions will help develop our campaigning community, keep our records and communications up to date, and produce impactful, tailored communications.
You will be the primary point of contact for policy and campaigns enquiries received via email, phone, and post. This role involves monitoring and maintaining the policy and campaigns sections on our internal and external websites, as well as our social media channels. You will assist in drafting content for publications, online platforms, and promotional materials for events.
Managing and maintaining databases for contact management will be a key part of your responsibilities. You will support national and local campaigns and assist in planning and delivering campaigning events. Additionally, you will help organise communications for the All-Party Parliamentary Group on MND, involvement and advisory groups, and policy focus groups.
If you are ready to contribute to a meaningful cause and be part of a supportive, engaged team, we would love to hear from you. Apply now to help us create a better future for everyone affected by MND.
Hybrid Working Expectations: up to 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
We seek an organised, proactive individual with excellent communication skills and a passion for making a difference. Your role will be crucial in ensuring our campaigns reach and resonate with our audience, driving forward our mission to support those affected by MND.
Demonstratable campaigns experience is important. You should be adept at using digital and social media to promote campaigns and communicate effectively with a range of stakeholders, from senior politicians to local volunteers.
You will need excellent written and verbal communication skills, with experience in writing for diverse audiences. Being a good team player is essential, as is the ability to plan and coordinate events. Strong computer skills, including database management, are required.
Flexibility is key, as occasional evening and weekend work may be necessary. You must also be able to travel to external meetings and events.
An understanding of health, social care, and welfare structures in England, Wales, and Northern Ireland is desirable, as is knowledge of neurodegenerative diseases like MND. Experience with digital campaigning software and parliamentary processes would be an advantage.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Campaigns experience within a voluntary organisation.
- Experience of working with digital and social media.
- Excellent written and verbal communication skills, including experience of writing for a range of audiences.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
Requirements
Desirable
1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Good IT knowledge with an ability to support delivery of advice
3. Ability to support and encourage others in using online systems and resources to enable them to self-help.
4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.
5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
6. Understanding of barriers individuals have to accessing CAL’s services.
7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Effective oral and written communication skills.
10. Ability and willingness to work both on own initiative and as part of a team.
11. Willingness to learn and develop skills and be flexible with service delivery.
12. Understanding of the issues affecting society and their implications for clients and service provision.
13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
How to Apply
For more information and to apply, please click on the Apply button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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27 days annual leave plus bank holidays
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Hybrid Working Scheme
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Interest free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity and adoption leave pay
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Major Donor Manager for their fast-expanding fundraising team.
What’s on offer:
Salary: £43-£48,000 per annum
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate and support their diverse programmes.
The Major Donor Manager will develop and deliver a leading-edge programme of major donor fundraising that maximises sustainable income and long-term value for the Charity, ensuring that high-value fundraising opportunities arising from the 100th anniversary of the BBC Radio 4 Appeal in 2026 are optimised. They will ensure the highest quality of stewardship and supporter engagement, working collaboratively with internal and external stakeholders to deliver a seamless approach to major donor cultivation. Key duties include:
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Work with the Head of Leadership Giving to further develop the Charity’s major donor fundraising strategy and budget, maximising sustainable net income and capitalising on opportunities afforded by the 100th anniversary of the BBC Radio 4 Christmas Appeal in 2026.
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Acquire an excellent knowledge and understanding of the Charity’s values and programmes, working collaboratively to provide bespoke donor information and cases for support.
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Produce and implement solicitation and development plans for existing major donors and prospects, developing opportunities for them to become active and engaged in the Charity’s activities.
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Establish and deliver a programme of major donor research, solicitation, cultivation and stewardship that drives interest, engagement and major giving.
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Develop and deliver high quality, innovative and persuasive pitches (including collateral and supporting budgets) to prospective and existing major donors to deliver income and pipeline development targets.
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Develop relationships with Trustees and other key stakeholders where appropriate in order to access peer networks for potential prospecting, supporting them as peer advocates and ambassadors for the Charity.
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Establish and support major donor solicitation vehicles (for example volunteer leadership boards) to aid in the delivery of the major donor fundraising strategy and programme.
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Work collaboratively across the St Martins’ partner charities to ensure major donor relationships are stewarded in a way that optimises engagement and giving to St Martins’ causes.
We’re looking for the following skills and experience:
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Successful track record in securing and growing financial contributions from major donor audiences.
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Proven experience working with senior volunteers, influencers or advisers to achieve major donor fundraising success, either from development boards or giving networks.
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Demonstrable success in converting prospects to donors, personally securing gifts from private individuals of £50k plus.
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Demonstrable experience of negotiating significant major gifts that have required balancing the demands of major donors with the needs/expectations of the Charity.
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Experience of deploying prospect research and wealth screening techniques to build major donor supporter and prospect insight.
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Experience of high value special events and cultivation programmes.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Location: Bromley by Bow
Job Type: Full time, 35 hours
Contract Type: Permanent
Salary: £31,000 per annum
The Impact Coordinator will support the Centre’s impact management and research strategy through a robust analysis of our clients current and future programmes of work, to ensure they achieve their aim of enabling their community to thrive and can communicate the difference their work is making, clearly and with confidence.
This role builds on their significant investment in the development of their evaluation principles, the development of the Outcomes Framework, the CRM development, community research and in team ability and capacity to engage with data and impact.
The role will promote a positive culture of collaboration, innovation and inclusivity across the organisation and with external stakeholders. It will also support the development of innovative, inspiring and viable service propositions.
Key responsibilities
The role includes the following duties however these may change as the post evolves:
• Work with the delivery teams to ensure they collect the right data, qualitative and quantitative, to demonstrate their impact.
• Support the delivery of a common evaluation approach across the organisation, building on commitments to current and future funders
• Regularly check data quality (both qualitative as quantitative) and raise gaps / issues / concerns to the attention of the Impact Manager and Joint Heads of Delivery and Impact
• Support the further development and implementation of the CRM (shared database) across all areas of delivery.
• Support effective data collection through various methods e.g. supporting reflective sessions, running interviews and focus groups, support at events, facilitating project reviews etc.
• Working with the delivery teams and the Impact Manager, support the development of a culture of engagement with impact data (both qualitative and quantitative) and learning across the delivery teams
• Help make and maintain in-house system adaptations to support our impact management
• Working with the Impact Manager, write CRM scoping requests
• Working with the Impact Manager, develop a regular cycle of internal impact reporting and produce relevant reports on time and at high quality and support project evaluations of internal and partner projects
• Support the delivery teams as well as the Income Generation and Marketing teams by responding to requests for information and insight with robust and persuasive data and reporting
• In general, proactively search to deepen their understanding of the impact of their work, explore improvements to their data collection and analysis and share it across the organisation through training and process improvements
• Work proactively with our clients (and where relevant GP Practice) staff to provide timely feedback on the support provided to individuals
Essential skills, experience and knowledge
• Commitment to the vision and mission of the organisation
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• Understanding of the systemic inequalities and barriers that people in their community face and a commitment to antiracist and inclusive practice
• Previous experience of embedding and managing impact frameworks and reporting within an organisation
• Understanding of a mixed method evaluation approach, founded on a theory of change
• Experience of primary qualitative data collection and analysis
• Experience of report-writing to a high standard
• Strong analytical skills – naturally curious and inquisitive
• Experienced database user with the demonstrable ability to learn new systems quickly
• Ability to easily communicate complex information to various audiences and to support the use of data to inform decisions and tell stories
• Strong experience of building and sustaining positive relationships, and able to positively influence internal and external stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways
Desirable experience
• Experience of Microsoft Dynamics highly desirable
• Experience of creative and inclusive research methods, such as participatory appraisal tools, and of reflective practice
• Advanced Microsoft Excel skills
You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, etc.
REF-215 128
We have an exciting opportunity here at Barnardo's for experienced, enthusiastic and assertive Family Support Workers to join a brand-new team who will deliver the In Reach Hospital Emergency Department Family Support Programme.
The role is full time , 37 hours per week, permanent fixed term funded until March 2025 and will be based at the North Middlesex University Hospital, The entrance to the A&E department is in Bridport Road, Edmonton, London, N18 1QX.
Starting Salary Range - £28,565 - £30,607
Successful candidates will work in partnership with the clinical team to facilitate discharge of children aged 0-12 years from the Emergency Department where the clinical presentation is not acute and can be managed at home by local services.
“This role requires workers to have experience of holistic ways of working with families and young people. Including assessment, support, signposting and making referrals to appropriate services where needed. The successful applicant will be able to work as part of a team as well as on their own initiative and manage the pressures of working in both a busy emergency department and the community”
Some but not all of the key responsibilities are:
- Initial face-to face conversation or triage call to identify presenting issues and the level of intervention required.
- Delivering support flexibly and tailored to the needs of the family unit including telephone, virtual and face-to-face support and home visits where necessary. Contact with families could be a one-off or over weekly sessions based on level of need targeted.
- Signposting to partner agencies, based on needs identified.
- Supporting families to navigate their way through referral pathways and enable them to access universal & targeted services.
- Where required advocating on behalf of families, supporting parents and carers to communicate with professional/Services.
- Supporting families to access other local services.
Ideal Candidates must have's
- Experience of working with families with complex needs and the ability to build and maintain rapport through effective communication and listening skills, using a whole family approach.
- Ability to be clear and realistic about what support the service and you can offer to families.
- Ability to maintain a visible presence and sustain relationships with clinical staff, being mindful of the various working patterns/ professionals within the department.
- Ability to navigate a high pressure, fast paced acute healthcare setting.
- Competent IT skills to record and maintain accurate data.
- A basic understanding of Public Health, health inequalities and wider determinants that underpin health and wellbeing.
- Knowledge of safeguarding and promoting the welfare of children
- Relevant Level 3 Qualification (Health and/or Social Care)
More about the Programme
The In Reach Hospital Emergency Department Family Support Programme model offers a robust way of supporting often vulnerable families to uncover and address unmet need. Through identifying the underlying factors causing the clinical presentation and attendance, and addressing holistic needs of the family unit, we hope activity to unscheduled, primary and emergency care is dramatically and sustainably reduced.
The model is based on Family Support Workers based within Children's Emergency Departments, offering holistic, family-oriented support in a flexible manner either in-person, telephone- based and home visits to be able to address the underlying causes of repeated / avoidable ED attendances.
*Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
** Please note the hours for this role will be required over a 5-day week and may be done in longer day shifts or with set times i.e. 8am to 4pm (to suit Emergency Department and community/family needs). The role can adopt flexible working arrangements to meet service and personal need but will NOT provide 24 hour provision in the ED settings. This can be discussed further at interview.
Location: Homebased - with occasional travel for staff residentials and event
Contract: Permanent Full-time - 37 hours per week (subject to funding)
Salary: Band 4 - £30,858.80 - £40,777.70 per annum dependent on experience
The National Youth Agency is looking for a new Research Associate to join our Knowledge Team.
What we do:
- As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
- We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role:
- This is an exciting opportunity to join a newly formed and rapidly expanding team within our Growth Directorate. We are seeking a skilled Research Associate to contribute to our mission of supporting youth work and driving evidence-based practices.As our new Research Associate, you will be integral to delivering data, knowledge, and insights that underpin our organisational development and program delivery. This role involves a wide array of research activities, and you must be able to handle multiple tasks efficiently. We are looking for a professional who is not only confident and flexible but also has excellent communication and organisational skills.
Key responsibilities for this role will include:
- Providing research support for local authority service reviews, including analysing local statistics, conducting surveys and focus groups, and contributing to gap analysis.
- Collaborating with the Knowledge Team to design and deliver social research projects.
- Assisting in the design and implementation of project evaluations to meet funder requirements and enhance our evidence base.
- Leading small research projects for both NYA and external clients.
- Promoting evidence-based practices and utilizing insights to drive improvements across the organization.
The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
Please use our online application process to submit the following documents:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. CV’s will not be accepted without a cover letter.
REF-215 081
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Lead Job Description
ROLE CONTEXT
ABOUT ALL SAINTS: There has never been a more exciting time to join the team at All Saints. As part of a new project to revitalise the church for the Island, we are planting the first-ever contemporary service into the Church as part of the HTB network of churches (including Harbour Church Portsmouth). We are currently building an amazing team to bring the vision to life. So, this is a rare opportunity to join a new foundational team and community and to be part of the team that sets the vision, values, and culture for the next phase of ministry at All Saints as we explore what it looks like to play our part in the evangelisation of the nation, the revitalisation of the Church, and the transformation of society.
ABOUT RYDE: Ryde is just a 10-minute journey on the hovercraft from Portsmouth Harbour. Ryde is known as ‘the gateway to the Island with several main travel points located within it. It also has a long stretch of sandy beach and lots of independent shops and cafes. The largest town on the Isle of Wight with a population of 37k. The Church is a landmark on the island with the spire visible from many places around the Isle of Wight and from the mainland projecting beyond the town skyline. The socioeconomic makeup of the town is very mixed and it is a great vibrant place to live and work.
ROLE PURPOSE
This is an amazing opportunity for someone who thrives on operational excellence and loves managing a project to completion to have a hugely impactful and pivotal role in a church entering a new phase of its life. You will be a key part of the leadership team and oversee the operational management of All Saint’s Ryde and assist other Ryde churches in the plurality group; ensuring structures and systems are in place to enable ministry and best use resources within our church, to advance the vision of the church. The Operations Lead will work with the Rector and Team Vicars to achieve the strategic objectives of All Saints in overseeing the operational, organisational, and financial aspects of the church.
KEY TASKS AND DELIVERABLES
Oversee Operational Excellence - Oversee the important day-to-day operations of the church and its buildings and hold oversight responsibility for: Project roll-out; Health and Safety; Food Hygiene, Fire Assessment; Risk Management; Infrastructure; GDPR and Accessibility issues.
- Develop and lead the ongoing strategic plan for the church’s activity in consultation with the wider team.
- Collect and collate data and process information to provide reports as required about church activity.
- Lead the process of planning, designing, developing and implementing church operating and governance procedures, processes and systems.
- Work as part of the leadership team to develop the church’s calendar of events and activities.
- Collect data regarding progress concerning the church’s key objectives and report regularly to relevant stakeholders.
Lead on rhythms to ensure great delivery and communication.
- Oversee the smooth operational running, development and communications of Sunday services & events.
- Responsible for the creation, implementation and ongoing development of excellent systems and processes to support the growth of the ministries and staff structure.
- Work with the team to ensure effective systems are in place for communicating with the church family and wider audiences, including the church website, social media channels and local press.
- Ensure that all church administrative systems are operating effectively and cost-efficiently to serve the running of the church, including all IT systems.
- Provide support to volunteers in the areas of Administration, Communications, IT, Safeguarding, Finance and Facilities to ensure that procedures are implemented and easily followed.
Help to oversee our greatest resource- People!
- Help to recruit, lead, onboard and equip a team of staff and volunteers to support the various functions of the church.
- Work with the team to develop and implement a relevant training strategy for staff and volunteers.
- Work with the leadership team to oversee the implementation of the performance management process to measure and evaluate progress against the strategic goals of the church.
- Responsible for ensuring all church policies, and staff handbooks are up to date and compliant with safeguarding, charity and employment law.
- Support the governance structures of the church and the churches working in plurality.
- Day-to-day oversight of the finances in conjunction with Church Wardens and Rector.
- Oversee the monthly payroll.
- Management of bank accounts, utilities, insurance, and various contracts as needed.
- Manage the church budgets in conjunction with Churchwardens, Rector and Team Vicars.
- Work with Rector, and churchwardens to ensure monthly and annual accounts and budgets are prepared for submission to the Charities Commission on time.
Ensure our facilities are the best they can be.
- Work with the church warden who oversees facilities to manage the premises and facilities ensuring the site is maintained to a high standard and used in line with the vision.
- Oversee facilities, insurance, health and safety and risk management.
- Project manage key organisational development projects within the church and where necessary liaise with external contractors and suppliers.
- Create systems that enable ministry and mission.
Be the Team – as All Saints has never had a contemporary worship service before, this is really a church-planting opportunity. We’re therefore looking to build a team of people who are energised by helping one another and who want to serve the wider vision of the church rather than work in team- specific silos. While most of your work will be focused on operational excellence, we’re aiming to be a close-knit team who all help each other and where no one is left with too much on their plate or a task they can’t manage. This means we’ll all help you with as needed, but in turn, we expect that you’ll help when needed with other projects as well. We think church is just more fun this way, anyway!
- Work with the Rector and Team Vicar to oversee and implement the church’s IT systems and infrastructure.
- Work with the Team Vicar to oversee and implement the church’s use and development of the ChurchSuite database - workflows, tags, GDPR compliance, data cleansing etc.
- Ensure that equipment and systems are fit for purpose and that security protocols and protection are up to date and compliant.
Learn and grow in community – we want to take our team time seriously, to pray for one another, and to help each other grow in our faith and giftings. So, we want an Operations Lead who is excited to participate in team meetings and vision days and has a desire to keep developing their skills, learning, and to create a culture where helpful and gracious feedback is encouraged at all levels. This will mean having a flexible attitude (being able to let go of something that hasn’t quite worked or improve an area that needs improving) and being a proactive member of the team- prepared to give and receive feedback openly.
KEY CHARACTERISTICS
The successful candidate will be:
- A mature and committed Christian, who is confident communicating the reason for their faith.
- A proactive self-starter, with a knack for seeing what needs to be done and finding a solution.
- Highly organised and can inspire others to be organised and use systems properly.
- Have an eye for detail and issue spotting.
- Undaunted by administrative work and have a knack for prioritising work and ticking things off
- the list, celebrating progress and achievements.
- A kind and considerate manager of people who delegates fairly and works well with others.
- Confident in advocating for and championing best practices.
- A passion for continuing improvements and upskilling of the team.
- Excellent English written and verbal communication skills.
- A love for the church and a desire to see the Church grow.
- Reliable, excellent time-keeping skills (be able to arrive on time, as well as run meetings to an
- agenda and time).
- Have a sense of humour and fun – can make mundane tasks fun for staff and volunteers.
- Exercises diplomacy, grace, and extends kindness to other staff and volunteers – can balance
- loving and caring for people well with achieving outcomes.
- Is willing to learn, grow, and accept and give feedback well.
NECESSARY EXPERIENCE
- Educated to a degree level OR have extensive experience in a similar role.
- Must have experience working in an operational capacity in a previous role.
- Excellent and professional budget management and strategic financial management and planning.
- Regulatory compliance and risk assessments in a professional environment (understands and can keep the team organised on things such as safeguarding and health & safety and data privacy).
- Successful project management.
- Recruiting and working with volunteers.
- Successfully managing others.
- Managing projects where you are not the subject matter expert (such as facilities or IT) but are confident holding other staff and contractors to account.
- Technologically competent – excellent use of MS suite, spreadsheets, databases, and digital presentations.
HELPFUL EXPERIENCE
- Worked in the church or charity sector.
- Professional qualification in Finance, HR, or Project Management
- Line management experience in a professional environment.
- Understanding of grant fundraising or a willingness to learn how to raise funds.
- Familiarity with ChurchSuite
- Familiarity with Accounting and HR software
- Familiarity with MailChimp, MailerLite or another newsletter system
- Use of Canva or other simple design tools.
SPECIAL CONDITIONS OF EMPLOYMENT
Being part an active part of the worship of the Christian Church is a genuine occupational requirement for this role. The Operations Lead will be expected to be part of the worshipping community at All Saints while holding this role. The role holder must be available to work a selection of Key Annual events which will include various Holiday services, Church Meetings, Focus (our church summer holiday festival), and other key ministry events (for which advanced notice of dates will be given and time in lieu will be given if outside of normal working hours). All staff must attend weekly staff meetings in person.
PAY AND BENEFITS
- Annual Salary: £30,000 per annum
- Help with relocation costs (if moving to the isle of Wight from another location) - Enrolment in our Nest pension scheme
- 25 days holiday per annum (+ bank and public holidays)
- Opportunities for continuing development and learning.
The client requests no contact from agencies or media sales.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we'd love to hear from you; we have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in West Midlands also covering the Warwickshire area working 37.5 hours a week.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
The role of Homicide Caseworker is varied, demanding and rewarding; no two days are the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience.
You will work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, you will provide a pivotal role to support clients through the Criminal Justice System. You will provide support to families by phone and Zoom when their usual Homicide Caseworker is unavailable. You will complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
This role is part of our remote working team and so you will be home-based, however you will need to be able to travel to work meetings and to attend training as required.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
- A full driving license and transport.
- Please see attached Job Description and Person Specification for further details.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Position: Outreach Support Worker - Domestic Abuse
Location: Southampton
Employment Type: Permanent
Full-time Salary: £24,969.60 - £25,614.24
About the Role:
We are seeking a dedicated and compassionate Community Support Advisor to join our team. The primary focus of this role is to prevent domestic abuse by offering support, advice, and assistance to adults within the community who have experienced or are at risk of domestic abuse. This is an opportunity to make a significant impact by empowering and supporting victims and survivors to make positive life choices.
Key Responsibilities:
- Provide safety planning, support, advice, and assistance to adults in the community to help them stay safe and maintain their current or new accommodation.
- Empower and support all victims and survivors of domestic abuse to make informed and positive choices.
- Collaborate with the Southampton IDVA service to deliver Pippa (Prevention, Intervention, and Public Protection Alliance), providing initial advice, information, and guidance to victims, professionals, and family members.
- Participate in the on-call out-of-hours rota.
- Engage in fund raising activities to support our mission.
- Publicise the support available to women, children, and men at risk of domestic abuse.
- Record and maintain up-to-date statistics of enquiries and referrals.
- Monitor and evaluate projects to ensure the effectiveness of our services.
- Adhere to organisational policies and procedures, demonstrating a commitment to our values and ethos.
- Work with volunteers to extend our reach and impact.
- Establish effective working relationships with colleagues in other services, including education, social services, local authorities, police, and voluntary agencies, to enhance their understanding of domestic violence issues.
- Act as an advocate for children and young people when necessary.
- Participate as a member of our staff team, including regular attendance at team meetings, supervision and appraisal sessions, training, and other events.
- Take responsibility for continuous professional self-development.
- Respond to emergencies outside office hours on a rota basis.
- Ensure client confidentiality is maintained in accordance with our confidentiality policy.
- Provide cover for absent colleagues during periods of sickness, holidays, etc., as requested by a manager.
- Perform other duties appropriate to the scope and grade of the post as may be requested from time to time to meet the needs of clients and the service.
Qualifications and Skills:
- Previous experience in a similar role, preferably within domestic abuse prevention or related fields.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Commitment to continuous professional development.
- Ability to handle sensitive information confidentially and with integrity.
- Flexibility to respond to emergencies and participate in the on-call rota.
How to Apply:
If you are passionate about making a difference and meet the qualifications and skills required for this role, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and why you are the ideal candidate for this position.
Application Deadline:
Applications will be reviewed on a rolling basis until the position is filled.
Join us in our mission to support and empower victims and survivors of domestic abuse. Together, we can make a difference.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.