Advice Worker Jobs
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Salary NJC Scale 5 - £30,346 per annum
Full-time – 35 hours per week
Initially Fixed Term for 12 months (with possibility of extension)
This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor with a minimum of three months experience.
- An understanding of the advice needs and issues of the local community in a diverse inner-city area
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Tuesday 6th August 2024
Interviews will take place on: Thursday 8th August 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
5 days per week, term time only (39 working weeks, 13 non-working weeks)
Point 19-26, Qualification Bar at Point 24
£30,529 - £36,072 (pro rata for term time) Actual £26,091 - £30,828
Plus Essential Car Allowance
Fixed Term Contract for 12 months
SCHOOLS BASED ACROSS BURNLEY & SALFORD
We require a Social Worker to provide high quality social work in our schools across the Diocese of Salford according to each school’s formal agreement.
You will work directly with children and young people, their parents, carers and schools in order to further the child’s welfare and provide the interventions necessary to enable them to use their learning opportunities to the full. You must be able to provide a non-judgemental, caring and confidential environment throughout this work to ensure the issues are addressed in an appropriate manner for all those involved.
To apply you will have experience of working with children and families and experience of direct work with children which includes supporting school staff with safeguarding. You must have competent IT skills which includes providing regular reports to the individual schools and Caritas and feedback to school staff as required. You must be able to maintain appropriate resources, databases and case files as well as maintain efficient and comprehensive referral and recording systems.
Registered social worker status with Social Work England (SWE) is essential and the salary includes accrued annual leave.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
Closing date: Monday, 19 August 2024
Interview: Wednesday, 28 August 2024
Caritas follow Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves working in the schools as required.
For full details please visit our website and how to apply.
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
The client requests no contact from agencies or media sales.
BANK PROJECT WORKERS (DAYS, NIGHTS & WEEKENDS)
MARYVALE YOUNG PARENTS’ ACCOMMODATION, BLACKBURN
Bank rate Point 13 £14.02 per hour (with accrued holiday pay)
Shift times 7:30am – 15:00pm, 14:30pm – 22:00pm (Days) & 21:30pm – 8:00am (Nights)
We are advertising for Bank Project Workers to work a variety of shifts at our Young Parents’ Accommodation in Blackburn which provides a high standard of housing management that delivers a safe and supported environment for young parents and their babies.
This accommodation operates a 24-hour support service with waking nights, 7 days a week. Therefore, we are looking to recruit Bank Project Workers to work nights, evenings and weekends to ensure a smooth-running service for our accommodation.
The role involves supporting young parents to look after the health and development of themselves and their babies, as well as working positively with other professionals and agencies. You will provide excellent customer service and work with the young parents in a strengths-based way to support young parents achieve their goals and help support the young parents to move into their own independent tenancies.
An NVQ2 in Health & Social Care (Adults) or similar qualification or equivalent education or work experience is essential.
If this sounds like the next step you are looking for and you would like to work with an organisation passionate about transforming lives, we would love to hear from you!
Early applications are strongly encouraged as all applications will be reviewed as soon as they are received.
Closing date: Tuesday, 27 August 2024 at 10am
Interview date: TBC
Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. This role is restricted for females under the Occupational Requirement, Schedule 9 (part 1) of the Equality Act 2010.
For full details please visit Caritas Diocese of Salford careers page on the website.
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
The client requests no contact from agencies or media sales.
We’re looking for a supportive and proactive leader to join our community service as a Senior Community Mental Health Recovery Support Worker. The post involves direct work with service users, supervising a team of staff and working in partnership with colleagues across different sectors in Camden. You’ll be working collaboratively alongside partners and statutory providers to adapt the service offers to meet changing local needs.
The role requires someone who is passionate about people being at the heart of their recovery, who has leadership qualities, and who enjoys working in a role with a variety of responsibilities.
You will demonstrate strong organisational skills, a solution focused approach to teamwork and excellent communication skills – both orally and written. You will also have experience of working in a mental health setting and have an embodied person-centred approach to mental health recovery work.
To apply, please visit the jobs page of our website to download the application pack (please note CVs will not be considered).
Closing date: 1.00pm on Wednesday, 14th August 2024.
First interviews: Wednesday, 21st or Thursday, 22nd August 2024.
Second interviews: Wednesday, 28th or Thursday, 29th August 2024.
30 hours per week (excluding a 30 minute break)
Initial 12-month fixed term contract
We are seeking to recruit two Development Workers for Salford’s flagship Wellbeing Matters programme.
The Wellbeing Matters programme is a Voluntary, Community and Social Enterprise (VCSE) led initiative delivered by Salford CVS in partnership with five VCSE anchor organisations. The Programme focuses on Person and Community Centred Approaches to improving the wellbeing of Salford people that are commissioned by NHS Greater Manchester, Salford’s five Primary Care Networks, and Salford Integrated Commissioning.
Wellbeing Matters Programme has two core elements, firstly community connecting / social prescribing. This connects people referred through health professionals with a non-medical need to local community assets to support an individual’s wellbeing, independence, and reduce social isolation. The programme aims to support people feel more connected to their communities, providing confidence, and social interaction connections, linking individuals to local activities and services. The main aim is to support individuals become prepared on how to manage their own health and wellbeing.
The second core element of the Wellbeing Matters programme supports the development and maintenance of the VCSE ecosystem that supports social prescribing through volunteering, voluntary action, community activities, investment and assuring quality of groups and activities. This element of Wellbeing Matters includes a team of Development Workers whose role is to develop the capacity of local VCSE groups and activities that ensures a healthy voluntary, community and social enterprise eco-system to socially prescribe into.
Closing date: Monday 19th August 2024 at 9am
Interview dates: Thursday 22nd & Friday 23rd August 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
SDCAS is an established local charity, based in South London, providing holistic services to help relieve poverty and distress for asylum seekers, refugees and migrants.
We seek to appoint an Advice Triage Worker, to be a physical point of contact for clients who need triaging, working across our three sites.
The role needs to be filled ASAP.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides advice and advocacy to LGBTQ+ people who contact Stonewall Housing because they are homeless or at risk of homelessness. The goal is to help people understand their rights and navigate their housing options in order that they have somewhere safe to live. People usually contact us because they are in crisis, the Case Worker’s job is to calmly assess their housing needs, provide them with immediate advice and sign posting and, where necessary, provide advocacy case work to ensure they get access to what they are entitled to.
Key Responsibilities
· To provide a high quality, flexible and responsive advice and case work service to LGBTQ+ people, supporting them to exercise their rights and get access to safe accommodation.
· To assess the individual needs of each person and provide a bespoke advice and advocacy plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Casework Sessions
· To give holistic support to LGBTQ+ people accessing our advice and advocacy service and to provide proactive support to these service users who are sometimes hard to engage.
· To assess each individual’s current housing situation and form a view with regards to risk associated with their case.
· To explore all options available to the service user allowing them to make informed decisions.
· To work with LGBTQ+ people accessing the advice and advocacy to develop and review individual work plans and risk assessments.
· To have regular case work sessions to provide structured support, in relation to Housing specific issues.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Liaison with Landlords / Other Agencies
· To support service users to report repairs and work with landlords and advocate where necessary.
· To support service users to contact local authority, voluntary and private sector landlords to report anti-social behaviour issues and advocate where necessary.
· To support service users to present to local authorities as homeless, where appropriate, and advocate where necessary.
Other Duties
· To establish and maintain accurate and complete records in all areas of work
· To complete statistics for the collation of performance and funding information
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures
· To act in the best interests of Stonewall Housing and its service users at all times
· To promote Stonewall Housing at external meetings and community events
· To carry out any other duties commensurate with the aims and objectives of the post that may be required
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless or vulnerable LGBTQ+ people, in a voluntary or paid employment setting
· Lived experience, or extensive experience of working with LGBTQ+ people.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting
· Experience of working with and delivering services to a diverse client group with a wide range of support needs
· Experience of supporting people who have faced LGBTQ+ discrimination or hate crime
· Experience of lone working and working as part of team
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people
· Knowledge of the current benefits available to single people
· Knowledge of common themes, trends and issues within supported and shared accommodation
· Knowledge of pathways into medical and social support for LGBTQ+ people
Essential Skills and Abilities
· Ability to provide a range of housing related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts
· Ability to prioritise and maintain case work across multiple service users at the same time
· Excellent recording and reporting skills to accurately reflect work with young people
· Excellent written and verbal communication with vulnerable people
· Ability to effectively involve and engage LGBTQ+ people in services
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
The client requests no contact from agencies or media sales.
An opportunity has arisen to provide support in our weekly groups for young people aged 13-19 who are experiencing emotional or mental health difficulties. The groups are an informal, fun, confidential space where young people can meet and chat with other young people, take part in feel-good activities and receive helpful information and tools. There are two groups a week, one on Thursdays in Tunbridge Wells between 4.30pm-6pm and another in a venue in Tunbridge Wells or Tonbridge, details to be confirmed.
We are looking for a Sessional Support Worker to assist with the delivery of the groups. The postholder will work closely with the Reachout Youth Coordinator to help plan and deliver the groups and provide support to group members. You will have experience of working with young people and an understanding of mental health conditions. You will have excellent communication and listening skills, be positive, warm and welcoming and able to deal confidently with challenging situations.
The role is for 5 hours per week. Most of your time will be spent at the groups in their 2 different locations, with some time being spent helping to plan activities, attend monthly supervision, and/or other relevant meetings outside of the groups.
We offer:
· 25 days annual leave entitlement per year pro rata, with incremental increases capped at 30 days after 10 years’ service (plus bank holidays)
· An additional day of leave on your birthday and another over the winter period
· A fully supportive working environment with regular supervision
· Flexible days and hours where possible, to be arranged
· Access to our Employee Assistance Programme, a confidential 24/7 telephone advice and counselling service
· Ongoing training relevant to your role, and access to various courses through Charity Consortium Learning
· Pension contributions of up to 4% of your salary
Please read the job description and person specification below before applying.
How to apply
Please email a CV and supporting statement (maximum of 2 sides of A4) that clearly outlines your suitability for the role making sure you have addressed the criteria listed in our person specification to Leigh Attwood by 10am on Friday 2nd August. CV’s sent without a supporting statement will automatically be discounted. Interviews will be held in person, in Tunbridge Wells on Thursday 22nd August.
Please note the role will be working with vulnerable young people so an enhanced DBS check will be required, in addition to evidence of your right to live and work in the UK without restrictions.
Mental Health Resource is committed to equality, diversity, and inclusion and we want this to be reflected in the diversity of the people we employ. Applications are therefore welcomed from all backgrounds and identities.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Charity Registration No: 1049854.
The client requests no contact from agencies or media sales.
The role will provide generalist social welfare advice to people referred into the Centre’s Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach, providing welfare benefits, housing, debt, food and energy advice.
The Generalist Advisor will work with the Centre’s Advisor and Caseworker and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.
The role will build collaborative relationships with GP practice staff, including supporting the delivery of social welfare advice training to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.
The role will help shape the Bromley by Bow Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.
Essential skills, experience and knowledge
• Commitment to the vision and mission of the Bromley by Bow Centre
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a
• community setting
• An understanding of the systemic inequalities and barriers that people in our community face and a commitment to antiracist and inclusive practice
• Commitment to further developing the understanding of our work and the difference our work makes
• Level 3 qualification in Advice and Guidance
• Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
• Standard (AQS)
• Experience of delivering assisted and generalist advice in relation to housing, welfare benefits, debt and energy and to
• Advice Quality Standards (AQS)
• NEA Level 3 Energy Awareness or willingness to work towards it
• Experience of a personalised approach to supporting people
• Ability to work on own initiative, prioritise and organise own caseload
• Ability to relate to people from different backgrounds
• Ability to make complex information accessible
• Excellent interpersonal and communication skills
• Commitment to support the development of social policy work
• Ability to liaise with other professionals and organisations
• Tact and diplomacy to deal with sensitive and confidential information
• Experience of working in collaboration with partners and stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways
Desirable
• Ability to speak a community language (e.g. Bengali)
• Experience of monitoring and reporting on advice services to contract standards and specifications
Location: Bromley by Bow Centre
Job Type: Part time, 28 hours per week
Contract Type: Fixed Term Contract
Salary: £29,702 per annum (pro rata to £23,761.60 p.a 0.8 FTE)
You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.
REF-215 770
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides support to LGBTQ+ people who have experienced domestic abuse and are living in safe accommodation in the community. The goal is to help people prepare for independent living in their own tenancies. The Resettlement Worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Resettlement Worker then puts together a support plan and meets regularly with service users to provide support, challenge and encouragement as they make their journey.
Key Responsibilities
• To provide a high quality, flexible and responsive support service to LGBTQ+ people who have experienced domestic abuse, supporting them towards independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
• To assess the individual needs of each person and provide a bespoke support plan.
• To ensure that effective service user participation mechanisms are in place.
• To ensure a high level of customer care and practice at all times.
• To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
• To give holistic support to LGBTQ+ people accessing our domestic abuse resettlement service and to provide proactive support to these service users who are sometimes hard to engage.
• To meet face to face with service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
• To work with LGBTQ+ people to develop and review individual support plans and risk assessments.
• To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
• To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
• To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
• To assess individual service user’s suitability for independent accommodation.
• To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
• To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
• To ensure that all service users are provided with information about local services whilst in safe accommodation and during their move on.
• To ensure all service users are fully aware of their rights and responsibilities in their home.
• To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
• To work as part of a team in developing user participation.
• To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
• To devise innovative and creative ways of involving LGBTQ+ people in the running of the service with an independent approach.
• Supporting our service users to participate in group and peer support and to access online support mechanisms.
• Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
• To establish and maintain accurate and complete records in all areas of work.
• To complete statistics for the collation of performance and funding information.
• To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
• To participate in individual and clinical supervision meetings, annual appraisals and training.
• To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
• To act in the best interests of Stonewall Housing and its clients at all times.
• To work flexibly and outside of regular working hours as necessary.
• To promote Stonewall Housing at external meetings and community events.
• To carry out any other duties commensurate with the aims and objectives of the post that may be required.
PERSON SPECIFICATION
Essential Experience
· Experience of working with homeless or vulnerable people, in a voluntary or paid employment setting.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness.
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing-related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple service users at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Have a look at the Job Description and Person Spec and send us your CV and a letter detailing how you meet the requirements and will do an excellent job for our service users. Don't hesitate to let us know what you'll need support with.
Please make sure your cover letter responds to all essential criteria in the Person Specification as this is how we will assess and shortlist.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
The client requests no contact from agencies or media sales.
The role will provide caseworker/advice support to people referred into the Centre’s Barts health Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach providing casework level advice on welfare benefits, housing, debt and energy advice.
The caseworker/advisor will work with the social prescribing cardiovascular team and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.
The role will build collaborative relationships with the Cardiovascular Prevention Group (ELoPE), including social prescribers and support the delivery of social welfare advice training. This is to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.
The role will help shape the Bromley by Bow Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.
Social welfare related matters are the main reason people access support from our Social Prescribing Cardiovascular team. We are therefore seeking an Advisor and Caseworker who will support the delivery of this exciting new project.
Essential skills, experience and knowledge
• Commitment to the vision and mission of the Bromley by Bow Centre
• In-depth knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• In-depth understanding of the systemic inequalities and barriers that people in our community face and a commitment to
• anti-racist and inclusive practice
• Commitment to further developing the understanding of our work and the difference our work makes
• Level 3 qualification in Advice and Guidance
• Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
• Standard (AQS)
• Experience of a personalised approach to supporting people
• Ability to work on own initiative, prioritise and organise own caseload
• Ability to relate to people from different backgrounds
• Ability to make complex information accessible
• Excellent interpersonal and communication skills
• Commitment to support the development of social policy work
• Ability to liaise with other professionals and organisations
• Tact and diplomacy to deal with sensitive and confidential information
• Experience of working in collaboration with partners and stakeholders
• Flexibility and a willingness to work in innovative and non-traditional way
Desirable
• Ability to speak a community language (e.g. Bengali)
• Experience of monitoring and reporting on advice services to contract standards and specifications
• NEA Level 3 Energy Awareness or willingness to work towards it
Location: Bromley by Bow Centre
Job Type: Part time, 21hours per week
Contract Type: Permanent
Salary: £32,082 per annum (pro rata to £19,248 p.a 0.6 FTE)
You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.
REF-215 769
Full time, permanent appointment
Based in Vauxhall, London with hybrid flexible working arrangements
Salary range for Social Worker: £32,743 to £40,019 per annum. Senior Social Worker: £37,780 to £46,175 per annum
Plus £3,299 per annum location allowance
Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Could you become a vital part of the supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?
At Parents And Children Together (PACT) we are genuinely passionate about helping families thrive. We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality.
We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country. We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.
We support children and families from diverse backgrounds. With access to our specialist therapeutic support services, we are proud to provide excellent lifetime support for our families’ adoption journeys.
Our adoption teams focus on assessing prospective adopters who can consider early permanence and/or adopting a wide range of children of all ages, sibling groups of two or more children, children from diverse ethnicities and children who may have physical or learning disabilities.
With your social work experience with children and families, you will manage all aspects of work with our valued applicants from the early stages of recruitment, information sharing meetings, assessment, preparation and training, through to successful placement and post placement support up to the making of the adoption order.
Ideally, you will have previous experience of completing Prospective Adopter’s Reports, or similar reports such as Form Fs, and/or experience in family finding activity for children requiring permanence.
or further information and details on how to apply, please visit our website, where you will also find contact details for an informal discussion about the role or for a visit to meet a member of the management team.
Closing date: 9am, Monday 29th July 2024
Interview date: Wednesday 7th August 2024
We look forward to hearing from you!
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
The client requests no contact from agencies or media sales.
Are you interested in working in a role which makes a lasting difference to the lives of vulnerable adults in Bristol?
We have some exciting opportunities to join the teams across Bristol as Assistant Support Workers (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients. We currently have vacancies available as part of our Complex Needs service in Longhills and Speedwell, and at our Bristol Women’s Pathway (*women only).
Where you will work:
We are committed to working with a Recovery Based Approach. Our teams offer a safe and supportive environment to meet people’s individual needs and recover from the effects of homelessness.
Our mixed complex needs service provides level 1 hostel accommodation and housing-related support for vulnerable adults with complex needs. It is open to individuals and couples (and pets!) with diverse backgrounds, including ex-offenders, and people with mental health or substance misuse problems.
Our Women’s only service provide specialist safe space accommodation to women with complex needs, and who experienced abuse, exploitation or Violence Against Women and Girls (VAWG).
About the role:
In the role of Duty Worker, you will be the first point of contact at reception for St Mungo’s clients and visitors and have the opportunity to create a welcoming and supportive environment within the project. Other responsibilities will include:
- Jointly running the project day to day with other members of the team.
- Working on reception to answer phones, oversee entry to the building, and provide basic advice and support to clients.
- Keeping communal areas and office space clean and tidy.
- Coordinating important Health and Safety checks and other administrative duties.
- Work alongside the team to provide a person-centred support to residents and clients.
- In this role your typical working hours will be Monday – Friday 9am – 5pm.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. If you can demonstrate the below, we encourage you to apply!
- Good communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment.
- Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
- Good organisational skills, with basic IT and admin skills.
*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 12 August 2024
Interview and assessments on: 21-22 August 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
£31,133.37 per annum
Edinburgh/Aberdeen/Dundee/Glasgow Office – hybrid working
Fixed Term until 31st March 2026
37.5 hours per week
Closing date: Monday 12th August at 11:30pm
Do you have some experience of advice work, an understanding of money and debt support and a real desire to develop your knowledge within this field? Then join Shelter Scotland as a Money & Debt Housing Rights Worker and you could soon be playing an important role in helping to build the financial resilience of people in Scotland with poor financial health.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
We recently launched a new 3-year partnership with a leading UK bank, with a strategy centred on building the UK’s financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health which may negatively impact their housing situation. The project aims to improve and challenge financial resilience by delivering specialist advice and intervention and gaining evidence and insight into the issues.
Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived experience is at the heart of everything we do.
About the role
You’ll be responsible for providing money and debt advice, advocacy and casework to clients, including homelessness prevention and financial resilience. We’ll also rely on you to deliver housing and financial health/resilience workshops to a variety of audiences, including clients and their families, local professionals and volunteers.
About you
To succeed, you’ll need to be used to working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills. Proficiency using IT like Word, Excel, email, internet and in-house CRM systems is also required.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points below of no more than 350 words each. Please follow the STAR Format (Situation, Task, Action and Result) when answering the below points.
- Confident and effective communicator
- Ability to work collaboratively
- Enthusiasm for delivering workshops and presentations
- Strong organisation and record keeping ability
- Experience of advice work - ideally with a focus on welfare benefits/money & debt issues
Please also ensure you demonstrate how you address the behaviour below throughout your responses also:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave plus 8 bank holidays, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.