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We are delighted to be working with The Talk About Trust, to appoint their next Chief Executive Officer. The Talk About Trust is a charity, dedicated to helping young people to make safer choices around alcohol and other substances. Supporting young people aged 8-25, they provide advice, workshops and resources via schools, children’s homes, pupil referral units, youth and sports clubs. They train teachers and youth workers, empower parents and carers and provide diversionary activities for young people.
This is an ideal opportunity for a senior leader with strong track record of visionary leadership, managing budgets and organisational risks and performance, who has a genuine desire and passion to improve the life chances of children and young people.
The successful candidate will have:
- Proven experience in a senior leadership role within the charity or community support sector
- Demonstrated success in business development and fundraising
- Experience in strategic planning and implementation
- Clear and inspirational leadership and management skills
- Flair and engagement with supporters and internal and external stakeholders and building effective partnerships at senior level
The successful candidate will also be experienced in diversifying income and implementing sustainable strategies that enhance the charity's financial resilience and long-term viability. You will have excellent communication and interpersonal skills, with the ability to inspire and engage diverse audiences, via social media, press and public relations, including press & media interviews and advocacy. You will demonstrate a clear vision, commitment and drive to take the charity forward.
If you understand early intervention, prevention and health education, and ideally, the knowledge of effective practises in drug and alcohol education for young people, we would like to hear from you.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
For any further information, please contact Sandra Smith, Charisma Charity Recruitment. Applications should be made via the Charisma Charity Recruitment website and include your CV and supporting statement.
Location: Must be able to work from the Dorset Based Office on a regular basis
Closing date for applications: 25 May 2025
First interview: 11 June 2025
Second interview: 20 June 25
Believe: Positive Destinations Project Co-ordinator
Would you like to be involved in this new opportunity to support young people in Swansea develop the skills needed for the world of work?
Believe: Positive Destinations is a 12 week work readiness programme for young people aged 16 to 25. The programme, part funded by the National Lottery Community Fund, has been developed specifically for young people who have little or no experience of the world of work. It is a holistic programme, it will support them to develop workplace skills, build their aspirations, increase self-confidence as well as providing them with strategies to manage their wellbeing.
As the Project Co-ordinator you will assist the CSM with the development of this new service. This will include building a network of work placement providers and referral sources. You will be the main contact for placement providers and will provide direct support to participants to ensure they are achieving their potential. You will be responsible for delivering the programme to cohorts of up to 8 participants.
What does the job role involve:
- Promotion of the service at networking events and online.
- Establish a network of appropriate placement providers throughout Swansea and be the main contact for placement supervisors for the duration of the placement.
- Establish links with organisations who will be referring into the service, this will include Education, Leaving Care and NEET services.
- Delivery of a 12 week work readiness programme to cohorts of up to 8 participants including the delivery of Agored Cymru accredited units.
- Supporting young people to achieve their development goals.
- Responsibility for gathering and collating relevant data and contribution to report writing as per the request of the service manager and the commissioner of service.
- Tracking service user progress through the use of outcomes scoring over the duration of the programme and after exit, using a young person centred approach.
- Provide advice and guidance to PW1s in manager's absence.
- Standard service operating hours will be 9am to 5pm Monday to Thursday and 9am to 4.30pm Friday, however the role requires some flexibility around hours as we support young people around their needs.
Essential criteria
- Self-motivated and highly organised.
- Experience of working with young people aged 16 to 25 years in a one to one and group work context.
- Experience of working with young people who are NEET (not engaged in education, employment or training) in a relevant setting.
- Experience of delivering group work programmes.
- Assistance in the development of a service.
- Experience of keeping statistics and writing reports.
- Ability to network and establish strong positive working relationships with partner organisations.
- Experience of mentoring or taking on a leadership role.
- Desire to work towards positive outcomes for young people.
- Good ICT and presentation skills.
- Ability to travel to meet the requirements of the post.
Desirable Criteria
- Ability to speak and write in Welsh
Additional Information:
Your office base will be at the Barnardo's Swansea premises, Penlan although you will be required to travel within the locality. At the core of all Barnardo's Swansea Services we recognise the importance in building children and young people's self-confidence, resilience and emotional wellbeing.
Our services include:
- Youth Homelessness Prevention – advice and support for those at risk of homelessness
- Bloom - Life coaching and befriending
- Supported Lodgings – providing supported accommodation with a host family
- Transition and Training Flats Service – independent living experiences and life skills support
You must demonstrate in your application that you currently use the skills outlined above, and those in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2027.
For further information or should you wish to engage with the recruitment process for this post in Welsh please contact the service manager, Rachel Cooper (email address can be found on our website using the vacancy link).
Hoffech chi gymryd rhan yn y cyfle newydd hwn i gefnogi pobl ifanc yn Abertawe i feithrin y sgiliau sydd eu hangen arnynt yn y byd gwaith?
Mae ‘Believe: Positive Destinations' yn rhaglen 12 wythnos o hyd sy'n paratoi pobl ifanc rhwng 16 a 25 at y gweithle. Mae'r rhaglen, sydd wedi'i ariannu'n rhannol gan Gronfa Gymunedol Y Loteri Genedlaethol wedi ei dylunio a'u datblygu ar gyfer pobl ifanc sydd gydag ychydig neu ddim profiad o'r byd gwaith. Bydd y rhaglen gyfannol hon yn cynorthwyo pobl ifanc i ddatblygu sgiliau a fydd yn werthfawr iddynt yn y gweithle, meddwl am eu dyheadau, gwella eu hunanhyder a darparu strategaethau i'w helpu i reoli eu llesiant.
Fel Cydlynydd y Prosiect byddwch chi'n cynorthwyo'r Rheolwr Gwasanaethau Plant i ddatblygu'r gwasanaeth newydd hwn. Mae hyn yn cynnwys creu rhwydwaith o leoliadau gwaith a ffynonellau cyfeirio. Chi fydd prif bwynt cyswllt y lleoliadau gwaith a byddwch chi'n rhoi cymorth uniongyrchol i'r rhai sy'n cymryd rhan er mwyn sicrhau eu bod yn cyflawni eu potensial. Byddwch chi'n gyfrifol am ddarparu'r rhaglen i grwpiau o hyd at 8 o bobl ifanc.
Beth yw'r swydd?
- Hyrwyddo'r gwasanaeth mewn digwyddiadau rhwydweithio ac ar lein.
- Sefydlu rhwydwaith o leoliadau gwaith addas ym mhob rhan o Abertawe, a bod yn brif bwynt cyswllt ar gyfer goruchwylwyr y lleoliadau yn ystod y cyfnod lleoliad gwaith.
- Creu cysylltiadau gyda mudiadau a fydd yn cyfeirio pobl ifanc at y gwasanaeth. Mae'r sefydliadau hyn yn cynnwys Addysg, Gadael Gofal, a Gwasanaethau NEET.
- Darparu'r rhaglen paratoi at y gweithle, sy'n 12 wythnos o hyd i grwpiau o hyd at 8 o bobl ifanc, mae hyn yn cynnwys darparu unedau achrededig Agored Cymru.
- Cynorthwyo pobl ifanc i gyflawni eu nodau datblygu.
- Cyfrifoldeb dros gasglu a chrynhoi gwybodaeth berthnasol a chyfrannu at ysgrifennu adroddiadau yn unol â gofynion y rheolwr gwasanaeth a chomisiynydd y gwasanaeth.
- Tracio cynnydd defnyddwyr y gwasanaeth drwy sgorio canlyniadau trwy gydol y rhaglen ac ar ôl i'r rhaglen ddod i ben gan ddefnyddio dull sy'n canolbwyntio ar yr unigolyn.
- Rhoi cyngor ac arweiniad i'r PW1s pan fydd y rheolwr yn absennol.
- Oriau gweithredu arferol y gwasanaeth fydd rhwng 9yb a 5yp ddydd Llun i ddydd Iau a rhwng 9yb a 4:30yp ar ddydd Gwener, ond bydd angen i ddeiliad y swydd fod yn hyblyg o ran oriau gan ein bod ni'n cefnogi pobl ifanc ac yn gweithio o amgylch eu hanghenion nhw.
Meini prawf hanfodol
- Yn gallu cymell eich hun ac yn drefnus iawn.
- Profiad o weithio gyda phobl ifanc rhwng 16 a 25 oed mewn cyd-destunau un i un a gwaith grŵp.
- Profiad o weithio mewn cyd-destun perthnasol gyda phobl ifanc sydd ddim mewn addysg, cyflogaeth na hyfforddiant (NEET).
- Profiad o ddarparu rhaglenni gwaith grŵp.
- Profiad o gynorthwyo i ddatblygu gwasanaeth.
- Profiad o gadw cofnodion ystadegol a llunio adroddiadau cywir.
- Y gallu i rwydweithio a sefydlu cysylltiadau gwaith cadarnhaol gyda sefydliadau partner.
- Profiad o fentora neu arwain.
- Awyddus i weithio er mwyn cyflawni canlyniadau cadarnhaol i bobl ifanc.
- Sgiliau TGCh a chyflwyno da.
- Gallu teithio er mwyn bodloni gofynion y swydd.
Meini Prawf Dymunol
- Y gallu i siarad ac ysgrifennu yn y Gymraeg
Gwybodaeth ychwanegol:
Bydd eich swyddfa yn adeilad Barnardo's, Abertawe, Penlan, ond bydd disgwyl i chi deithio o fewn yr ardal leol. Rydym ni'n cydnabod pwysigrwydd meithrin hunanhyder, gwytnwch a lles emosiynol plant a phobl ifanc, ac mae'r pethau hyn wrth galon holl Wasanaethau Barnardo's Abertawe.
Mae ein gwasanaethau yn cynnwys:
- Atal Digartrefedd ymysg Pobl Ifanc – cyngor a chefnogaeth i'r rhai sydd mewn perygl o fod yn ddigartref
- Bloom - Hyfforddiant bywyd a chyfeillio
- Llety â Chymorth – darparu llety â chymorth gyda theulu sy'n cynnig llety
- Gwasanaeth Fflatiau Pontio a Hyfforddi – profiadau byw'n annibynnol a chymorth gyda sgiliau bywyd
Rhaid i chi ddangos ar eich ffurflen gais eich bod yn defnyddio'r sgiliau sy'n cael eu hamlinellu uchod a'r rhai yn y Disgrifiad Swydd/Manyleb y Person, neu eich bod wedi eu defnyddio mewn swydd, addysg, hyfforddiant, cyfleoedd gwirfoddoli ac ati yn y gorffennol.
Ar hyn o bryd, mae hwn yn gontract cyfnod penodol tan 31 Mawrth 2027. Pe na bai'r cyllid yn cael ei ymestyn wedyn, mae'n bosib y byddai'n rhaid i chi gael ymgynghoriad ynghylch cael eich diswyddo neu drefniant TUPE.
I gael rhagor o wybodaeth neu os hoffech chi gymryd rhan yn y broses recriwtio ar gyfer y swydd hon trwy gyfrwng y Gymraeg, cysylltwch â Rachel Cooper, ein rheolwr gwasanaeth drwy anfon e-bost
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
As Payroll Technician, your role will support the work of our highly acclaimed Professional Services team, providing payroll services to churches and Christian charities.
The Professional Services team at Stewardship is in great demand and is looking to build on the support it provides to UK churches and Christian charities. As a payroll technician, you will work alongside our award-winning Payroll Bureau team, with responsibility for building relationships with and serving a distinct group of Churches and Christian Charities.
This is a one year fixed term role to cover maternity leave.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time 35 hours p/week
Salary: £42,375 - £45,824 p/annum
Location:Hybrid - Burford, OX18 4PF
Closing date: 1st May 2025
Interview date: First Interview - 9th May 2025. Second Interview - 15th May 2025
It’s an exciting time to join as we are undergoing a change programme to implement Dynamics 365 so there is the opportunity to get involved in data mapping and migration activity from our legacy systems!
More about the role
As our Data Manager, you will be responsible for optimising the flow of data into our CRM system, provide oversight of the data lifecycle and ensure data is governed by the necessary policies and processes, which includes data on the pets we help, their guardians and supporters of Blue Cross.
You will be the Blue Cross lead on CRM data and will champion and contribute to the delivery of our data strategy, supporting our vision for our information to be trusted, accessible and used to change the lives of pets and people.
Working closely with Information Services colleagues, you will assist in the evolution and maintenance of the data lake(s)/repositories within the organisation, with a focus on leading the governance of organisational data.
About you
You will be a highly experienced data professional and a keen innovator with a passion for finding new and more effective ways to ingest and migrate data.
With your significant knowledge and awareness of data management best practice, including ensuring data compliance, you will have experience in processes and routines that mean the highest data quality is achieved.
You will be an innovative and inspiring manager of people, with a desire to stretch yourself and your team, you will provide coaching and mentoring to ensure Blue Cross adopts new and more effective ways to ingest and migrate data.
You will be adept at discussing technical subject matter with non-technical audiences, to share knowledge and promote the team’s capabilities across the organization.
Knowledge, skills, and experience
- Extensive experience in data management and working with a variety of database solutions
- Proven experience of developing data systems and processes to increase efficiencies
- Experience of working in a data governance role with responsibility for personal data used in a database marketing environment (including strong knowledge of the UK GDPR)
- Experience of collaborating with technical and non-technical audiences, with the ability to adapt communication approach to meet the needs of different audiences and negotiate with stakeholders at various levels
- Understanding of issues in complex organisations of migrating data, whilst achieving and maintaining quality control to ensure that data is of a high standard
- Strong knowledge of data quality and data governance principles – Master Data Management, Metadata management, Data mapping, data cataloguing
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Claim for professional fees
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
- Personal development programme
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.
As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
Main responsibilities of the role include:
Direct Support to Carers:
- Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
- Identify and assess eligibility for Carers Personal Budgets and assist with the application process
- Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
- Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
- Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
- Make appropriate referrals and ensure follow-ups are completed
- Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
- Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
- Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
- Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers
- Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
- Register new carers and ensure timely updates to service user records
- Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
- Ensure data compliance, confidentiality, and GDPR adherence at all times
- Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
- Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
- Participate in ongoing training and staff development opportunities
Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
Skills and Abilities:
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
Knowledge:
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
Personal Attributes:
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
How to Apply:
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Be the voice that drives change. Be the bridge between families and prison healthcare.
For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve—for prisoners, families, the NHS, and the criminal justice system as a whole.
That’s where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we’ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons.
The Role: Champion Lived Experience, Drive Real Change
We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to.
You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare.
At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage.
What We’re Looking For
We need a strategic thinker, a powerful communicator, and a fearless advocate. You’ll have:
• Experience leading service user involvement or public voice programmes.
• A deep understanding of the criminal justice system, prison healthcare, or both.
• The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes.
• Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary.
• We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself.
Why This Role Matters
This is more than just a job—it’s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you.
Join us. Be the voice that makes a difference. Apply today.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Director of Family Engagement and Advocacy, Family and Carer Liaison Manager, Head of Family Involvement in Prison Healthcare, Family Voice and Support Programme Lead, Senior Manager, Prison Family Services, Director of Prison Healthcare Advocacy, Family and Justice Liaison Director, Lead Advocate for Families in Prison Healthcare, Prison Healthcare Family Relations Manager, Strategic Lead for Family Engagement in Criminal Justice, ETC.
REF-220 962
Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.
We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.
With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.
We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.
Among other tasks, you will be required to:
- Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
- Be part of some of the frontline work, including facilitating groups.
- Build networks and deliver training sessions for the Hearing Voices Projects.
- Liaise with the finance department and ensure the projects are meeting targets for funders.
- Support relevant data monitoring and evaluation on the projects.
We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.
For more information and to apply, please visit our jobs page.
Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).
£60,042.40 (£75,053 FTE) per annum
Part time, 28 hours per week
Fixed-term contract for 12 months, with potential to extend to 24 months
London based contract with the option of hybrid working in the office and from home*
We are seeking an experienced and knowledgeable digital comms leader to:
- oversee the review and likely replacement of our website
- embed a digital first approach in our corporate communications and
- to contribute expertise to our wider digital transformation programme.
Experience of leading website replacement is essential as are good people management skills. Experience in a membership body or union would be advantageous.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 8 May 2025.
Interview date: 22 May 2025.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
Would you like a role where you can contribute to creating systemic change in prison healthcare?
If you can work collaboratively with multi-agency colleagues across healthcare, criminal justice and community-based organisations and have the breadth of vision to identify how family voices might influence change – we want to hear from you!
This is an opportunity for you to draw on your knowledge of criminal justice healthcare and play a key role in the delivery of the first Patient and Public Voice service for the families of patients in London prisons. Your role will work across London prisons to develop the mechanisms by which family voices can create change and inform practice.
About You:
You will be confident at ‘opening doors’ and quick to form collaborative relationships with key stakeholders to ensure that all families have the opportunity to have their voice heard. This role is a great fit for someone who is energetic and committed and has a passion for working directly with local communities and supporting the delivery of effective participation. DBS check and prison vetting will be required for the successful applicant.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Family Engagement Manager, Prison Family Liaison Officer, Community and Stakeholder Engagement Lead, Public Voice Programme Manager, Community Outreach and Engagement Manager, Family Advocacy and Engagement Lead, Prison Healthcare Engagement Coordinator, Patient and Family Voice Manager, Prison and Community Engagement Lead, Stakeholder Relationship Manager, etc.
REF-220 961
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Veterans Outreach Support (VOS) has secured funding from the Armed Forces Covenant Fund Trust to expand the Thrive Together programme (formerly VPPP) across the South East. This initiative connects veterans' support agencies, ensuring seamless pathways, safe spaces for veterans, and training for volunteers and staff working in veterans' mental health. They are now seeking a Families & Carers Outreach Officer to explore the challenges of reaching out to families and carers of veterans to improve the way that this support can be delivered.
VOS is an award-winning charity that offers welfare, wellbeing and mental health support and services to veterans of the UK Armed Forces and Merchant Navy in Portsmouth, Hampshire, and the Isle of Wight. VOS provide a drop-in model of support, a welfare advice service, peer-supported wellbeing activities and social groups, with access to psychology, psychiatry, and therapy services.
The Families & Carers Outreach Officer will collaborate with the Thrive Together Portfolio Manager and VOS team to identify and improve outreach to families and carers of veterans, many of whom may not know they’re entitled to support.
The successful candidate will be able to demonstrate:
- Experience with identifying, planning, running, and evaluating pilot projects, research groups, and focus groups, while managing timelines.
- Skills in sharing learnings and recommendations based on feedback, creating ways to measure service effectiveness, and gathering feedback for continuous improvement.
- Comfortable working with diverse communities, understanding their needs, and building solid relationships. Knowledge of or experience with the UK veteran community would be an advantage but is not essential.
- Experienced in planning and leading community workshops, guiding discussions, and encouraging participation from group members.
- Awareness of the specific communication and engagement needs relevant to the group or community you are working with, including cultural understanding of diverse family dynamics and considerations that may impact service delivery.
We would like to hear from you if you are someone who’s organised, a great communicator and strong listener, with the ability to work with all kinds of people, with awareness of cultural differences, and can use that understanding to collaborate effectively. You’ll need to able to pull actionable insights from discussions, and approach things with empathy while identifying the needs and preferences of veterans, their families and carers.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Office based at VOS headquarters / with some flexible home working at the discretion of the Line Manager. Regional travel will be required, which will be funded by the Thrive Together programme.
Closing date: 11th May 2025
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Location: Motherwell Shelter shop
Salary: £24,570.00 per annum, pro-rated
Contract: 1 year fixed term contract
Hours: Full time 37.5 per week
Closing date: Wednesday the 7th May at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Motherwell shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Officer (Website) at The Royal Marsden Cancer Charity
Full Time, Permanent
Location: Chelsea, London UK with occasional travel to Sutton.
Hybrid Working: 40% of time in Chelsea/Sutton office, London UK
£28-32k DOE
What we offer:
- Hybrid working between home and Chelsea, London with occasional travel to Sutton.
- 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
- 27 days annual leave
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme
- Range of wellbeing initiatives
Looking for a meaningful career in digital?
The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.
About the role:
The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal.
As Digital Officer you'll work closely with Marketing and digital colleagues, as well as fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.
It is also an exciting time to join our digital team, as this role will begin part way through a redevelopment of our website. The Digital Officer will play a vital part in supporting the wider digital team to QA and deploy the new site, and support the Digital teams efforts to embed new ways of working and processes for the new site and ongoing roadmap.
Responsibilities include, but are not limited to:
- Support day-to-day management and improvement of the website. Includes content updates to ensure information is correct and up-to-date, and editing pages as needed across the site, following digital best practice.
- Support with the blog content calendar and blog content creation. Writing, building, publishing and optimising digital content, then measuring performance using tools like GA4 and Hotjar.
- Embedding and promoting digital best practice. Ensuring new content developed follows digital, SEO and UX best practices and supporting colleagues within the charity to understand and deliver the best digital experience across key campaigns by providing advice, recommendations and feedback.
- Supporting the wider Digital Team in delivering a training programme across the organisation, which will embed our new content creation process and build digital skills across the organisation.
To be successful in your application you'll need:
- Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
- Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
- Excellent copywriting, editorial and proofreading skills.
- Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
- Ability to communicate, work collaboratively and build good working relationships.
- Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.
The following are beneficial to your application but not essential:
- Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
- Experience in a similar role within a complex organisation, charity or health/science organisation.
- Experience of working with contractors, agencies and freelancers.
- Previous training in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.
If this sounds like you, we’d love to hear from you!
How to Apply:
Please click 'Apply' and submit your CV and cover letter.
- Deadline for applications is 28th April.
- Interviews will take place from 28th April to 8th May.
- Role starts from 1st July.
The client requests no contact from agencies or media sales.
Director of Partnerships and Engagement
We are looking for someone brilliant to join the senior leadership team as the Director of Partnerships and Engagement and lead on continuing to strengthen relationships as the Network grows.
Join a values-based organisation: passionate about young people and ambitious with the drive to create impact.
The role is perfect for someone who thrives in a fast-paced environment and who loves working with others to build momentum and collaboration.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Director of Partnerships and Engagement
Location: Hybrid (two days a week in either the Bolton or London offices (based in White City) combined with home-working and travel across the Youth Zone Network as required)
Salary: £75,000 - £80,000
Contract: Permanent
Hours: Full-time, 37.5 hours per week (flexible working available)
Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 9am, Monday 12 May 2025
First stage interviews (in-person): Monday 19 May 2025
Second stage interviews (in-person): Tuesday 3 June 2025
There will also be a short, values-based phone interview around the second stage.
About the Role
A crucial role in the Network, you will need excellent communication skills to hold honest and respectful relationships with Youth Zone CEOs, senior leaders, Chairs and Trustees across the country. You will be as comfortable challenging Youth Zones as a ‘critical friend’ as you are being creative, bringing fresh ideas and encouraging innovation to support changing priorities across the Network.
An experienced line manager, you will motivate and lead a multi-disciplinary team to be high performing in their support of Youth Zones, ensuring the focus is always to build capability in the Network. And, you will be supporting Youth Zones in achieving their own ambitions and targets for young people’s engagement, aligned with the collective aspirations in our Network DNA. This will include more effective ways to increase engagement with under-represented groups of young people, such as girls and young women.
About You
You will have experience of holding highly effective relationships with Boards, CEOs and senior leadership teams, with the ability to influence to achieve shared commitment and direction.
You will also have experience of:
• Managing multiple work streams/projects at one time and meet various, demanding deadlines
• Effective, multi-disciplinary team management
• Working strategically to maximise engagement and drive high performance
• Safeguarding, volunteering, systems and/or impact measurement
• Working at Board level and an understanding of excellent charity governance
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Engagement, Impact and Engagement, Community Engagement, Supporter Engagement, Director of Engagement, Director of Impact and Engagement, Director of Community Engagement, Director of Supporter Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Oxfordshire
- Annual Salary: £38,755
- Hours per week: Full time (37.5 hours)
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Supporting people to live great lives.
Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities across locations in Oxfordshire, helping them to live life the way they choose.
How will I make a difference?
- You will empower your teams to support people to live their lives their way with creativity, patience and empathy
- You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
- You will be a role model to your team, building a culture of belonging.
- You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
What do I need to demonstrate in my application?
- Previous experience managing support for people with learning disabilities and complex needs.
- You will be able to plan, monitor and evaluate continuous improvement initiatives
- You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements.
- You will be able to undertake CQC registration if required.
- You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
- You will be willing and able to participate in the on-call support rota
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to empower people to live the life they choose … Apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.
£32,000.00 per annum, working 35 hours per week.
(£32,000 on starting increasing to £33,093 once successfully passed probation)
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Payroll
Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.
HR Admin
Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
For the full list, please see our website.
What you'll bring:
Essential:
Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner
Desirable:
Social Housing experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.