Advice Team Manager Jobs in Central London, Greater London

The Jesuit Refugee Service (JRS) is an international Catholic organisation, founded in 1980 with a shared global mission to accompany, serve and advocate alongside and for the rights of refugees and forcibly displaced people. Our work is based on hospitality, carried out in a spirit of compassion and solidarity, encouraging participation and community, aiming to kindle hope, secure justice and affirm the dignity of refugees and forced migrants. Based in the Hurtado Jesuit Centre in Wapping, East London, JRS UK supports refugees and asylum seekers in the UK and works in wider collaboration with JRS offices around the world.

We employ 29 full-time and part-time staff and have around 100 volunteers, from a wide variety of backgrounds, nationalities, and generations; people of all faiths and none; including refugees, young graduates, and vowed members of religious congregations. In order to deliver our work, JRS UK generates around £1.8m in income each year, a substantial percentage of which is generously donated each year by Jesuits in Britain.

After nine years of successfully growing and developing JRS UK, our Director Sarah Teather is stepping down to pursue new projects. Under Sarah’s inspiring leadership, JRS UK has been on a transformational journey to mature as an organisation, now delivering a range of services including providing advice, support and hardship grants, outreach services and advice, including legal advice. Much remains to be done in serving the people we exist to support, and we seek a new Director to take over from Sarah.

Our new Director will, in collaboration with the Management Board, staff and stakeholders, build on developments of recent years and develop JRS UK’s strategic vision in response to changes in the external refugee and asylum-seeker environment, and be capable of reaching out beyond the current polarised debate to build mutual understanding. 

We are looking for an expert leader and manager who brings knowledge and experience of the refugee sector. You will be participative in style, approachable, and committed to the JRS UK mission of walking alongside refugees. It may be that you already operate in a CEO role or similar, or that you are looking to transition into your first executive director role, while bringing transferable leadership experience.

You will be joining an exceptional organisation and will lead a dedicated team of staff and volunteers. JRS UK is rooted in Church teaching but is open to people of all faiths – and none – and people who work for us are proud of the multifaith team and approach. While you will need to demonstrate sympathy and respect for Catholic Social Teaching, we welcome applications from candidates from all backgrounds and beliefs.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

Are you an experienced administrator with a passion for animal welfare? Would you like to play a key role in our research projects?
We’re looking for a skilled Research Administrator to provide administrative support to our busy research team, as they embark on an exciting period of change and project development.

About this job
As Research Administrator, you will:

• provide administrative support for two existing longitudinal studies, from monitoring phone calls and inboxes to handling post, samples, and documents,
• deliver high-quality administrative support to the Research team, from labelling, electronic filing and monitoring stock to storage of materials in our Head office,
• mail out paperwork to study respondents and stakeholders.

Please note, this role is a fixed term contract for six months.

About you
To be successful in this role, you’ll have proven experience working in an administrative role, ideally within research or a similar department. You’ll need excellent organisational skills, with a methodical, detail orientated approach. As this role has a high volume of work, you’ll need the ability to remain calm under pressure, and effectively prioritise competing tasks. Above all, an interest in and commitment to the work of Dogs Trust is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES 

Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)

Location:  Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the NHS Talking Therapies team.  This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington. 

Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager) 

Contract: Full-time and permanent

Job description

This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.  

Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing. 

Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies.  The programme aims to support Islington residents who are assessed within Talking Therapies and who require employment advice.

The EAs in Talking Therapies initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the Talking Therapies team and work alongside therapists to provide employment support to assist clients remain in work, return to work, or find employment.  This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.  

Overall aim 

Talking Therapies is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.  

The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work. 

You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate. 

This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.  

Method of working 

EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES 

1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone. 

2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.

3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career. 

4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances). 

5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary. 

6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities. 

7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.

8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service. 

9. Regularly attend team and other meetings as reasonably expected. 

10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.

11. Receive regular supervision and training to meet individual, team and organisation’s needs. 

12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection. 

14. Perform other tasks as required by your manager. 

The role holder must also: 

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level. 

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases. 

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organisation’s needs. 

5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974. 

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager. 

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter. 

Application Instructions 

Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role. 

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions. 
 
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

The role of the L&D Design Coordinator is to support and help enable the ongoing delivery of departmental initiatives, programmes and projects.

The full-time salary for this role is £24,931.15 (The hours being offered for this role are 25 hours with a pro-rata salary of £16,620.67).

Interviews will take place on the 29th November via teams.

About the role - Your main duties will include: 

• The Aspire programme – liaising with Best Hopes, taking delegated budget approval decisions, arranging planned events.
• The Roffey Park Leadership Development Programme – arranging events, liaising with participants, liaising with Roffey Park.
• The Management Development programme – working with both internal ‘customers’ and external training providers to ensure the timely provision of required events.
• The Mental Health First Aider network – providing co-ordination and support in terms of arranging further training, supervision webinars or helping to maintain a healthy online peer supervision network.

About you - The successful applicant will have: 

• Experience of working with training suppliers and partners
• Possess knowledge and understand of invoicing processes
• Experience of working within social care
• Excellent customer service skills with the ability to develop effective working partnerships

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Come and join ASAP’s dynamic, small and friendly team!

We are recruiting a Women’s Legal Advisor. This interesting and diverse role sits both within ASAP’s legal and policy teams and involves provision of legal advice, representation at the asylum support tribunal, delivery of training and influencing work with the Home Office.

Key information:

• Permanent contract, following a six months’ probation
• Full-time post (but we will consider requests for working 28 hours a week)
• Hybrid working, so based 2 days a week in our offices in East London
• Salary £41,220 p.a or pro rata equivalent (includes ILW) and other benefits
• Application deadline is 11:59pm on Sunday 1st December 2024 with interviews in London on Monday 9th December 2024

The Asylum Support Appeals Project (ASAP) is a small national charity which was set up in 2004 to reduce destitution by protecting people's legal rights to food and shelter. We have a team of 12 permanent staff members and 45 volunteer solicitors and barristers. 

ASAP delivers three strands of work:

• High-quality legal representation at the Asylum Support Tribunal, for people appealing against Home Office decisions to refuse or withdraw their accommodation and financial support.

• Training, an advice line and online forum to support hundreds of frontline organisations, advice agencies and legal practitioners across the UK who are helping people apply for financial support or accommodation.

• We use our strong evidence base to improve government policies and procedures on asylum support through policy work and strategic litigation.

The Women’s Legal Advisor works across the three strands of ASAP’s work to promote and protect the rights of women within the asylum support system. It is a varied and interesting role spanning legal representation at the Asylum Support Tribunal (AST), the provision of advice on ASAP’s Advice Line, the delivery of training, and influencing work with the Home Office. The post is currently focused on access to support for those experiencing domestic abuse however, the future focus of this project will be one of the first priorities for the new post holder, after induction.

A strong interest and commitment to upholding the rights of women is essential, as is an understanding of the barriers and difficulties that women seeking asylum face. You will work closely and collaboratively with colleagues internally, providing advice and support on issues impacting women in the asylum system. You will work with partner organisations externally, pursuing asylum support policy improvements for women and supporting advice workers to assist women to access housing and financial support. The role is part of ASAP’s policy team as well as our legal team (staff members providing legal representation at the AST and via our advice line). The Head of Legal provides legal supervision to the role, and assistance with legal accuracy of training materials. 

We positively encourage applicants with lived experience of seeking asylum and/or asylum support. You do not have to tell us about your experiences as part of the recruitment process if you do not want to. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network.

Come and join our small, supportive team!

Our Activity Service

The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.

The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life.

About the Role

We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service.

The Activities Coordinator will be a hands-on role, working with the team who deliver a wide range of activities both existing and new at our centre and across the borough of Merton.

The role will deputise for the Activities Service manager and has line manager responsibilities overseeing both the team and the delivery of activities. This role will work closely with the volunteers who support the service, building on the current volunteer programme to develop the volunteer role and experience.

The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service.

About You

You are an enthusiastic, motivated and organised person who has experience of supervising a team of staff or volunteers, you have excellent people skills and are looking for a role where real impact is made. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities.

Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to lead and work as part of a team, using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.

Job Description

 We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

 Job title: Activity Coordinator

Salary: £28,000 - £31,500 per year

Hours: Full time 37.5 hours per week

Responsible to: Activity Service Manager

Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre.

Contract: Permanent

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

Key Result areas

· Innovate, develop, and deliver a wide range of new and existing activities for service users.

· Encourage clients to attend and participate in a range of activities

· Welcome all clients who attend the activity centre and enable them to engage in activities.

· Deputizing for the Activity Centre Manager.

· Create and collate feedback from service users.

· Identify and develop existing volunteer roles within the Activity Service.

· Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.

· Building strong collaborative relationships with external partners who deliver exercise classes.

Organisation and Coordination of Activities

· To organise the delivery of all activities and exercise classes in the centre.

· To be actively involved in the ongoing development and design new activities held across the borough.

· To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton.

· To plan and coordinate the distribution of the activity guide across the borough with out team of volunteers.

· To encourage the attendance of activities to new and existing clients.

Volunteers

· Working with the Volunteer Service develop the volunteer programme to deliver an impactful and supportive experience for all the volunteers who support the Activity team.

· Coordinate and organise the team of volunteers who support the Activity service.

Administrative Duties

· Introduce new ways to pay for activities such as online bookings.

· Take bookings for all activities and input details on to the CRM.

· Answer telephone enquiries for the Activity centre.

· Greet all clients and volunteers attending the Activity centre.

Data Capture, Evaluation and Reporting.

· Respond to feedback and suggestions from clients to develop activities.

· Keep records up to date on the CRM for attendees of all activities.

· Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served.

· Working with the Activity Manager to develop client feedback opportunities.

· Support the Activity Manager to identify and write up case studies for funding applications.

· Use the CRM to run reports to support funding bids and reporting.

General

· Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton.

· Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· Attend staff meetings and personal supervision and appraisal meetings.

· Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· Act as a representative of the values, beliefs and principles of AUKM at all times

· Undertake any other duties that are requested and commensurate with the grade and remit of the post.

 To Apply

Please outline your skills and experience in relation to the person specifcation in the Job Pack and include in your cover letter.

If you don’t meet all the person specifications and you are interested in the role, we would encourage you to apply and include other skills and experiences you have which you feel would transfer to this role.

Alternatively, please call us and have an informal chat.

Please inform us of any reasonable adjustments we can make to support you through our recruitment process.

The last date for applications is 17th of November

Interviews will take place in our offices in Mitcham the week of the 25th of November. If you have not heard from us by this date, you can assume that you have not been shortlisted.

General information about Age UK Merton

Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older.

Our Priorities

We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by:

1. Providing high quality advice and practical support

2. Building social connection

3. Creating opportunities for lifelong active ageing

Our Vision

Supporting our community with opportunities to love later life

Our Mission

To provide quality advice and services that meet the needs of older adults in Merton

Our Values

We want to be known for:

Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff

Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults

Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers

Kindness – A supportive, empathic place to work, volunteer or receive support

Quality – Providing accredited, person-centred services, respected throughout the borough

Project Manager – Community and Energy Efficiency

Location: Homebased/ London – Hybrid working
Contract:  Fixed Term Contract,  Full time
Starting salary:  £31,812 per annum, rising to £36,299. If based in London this role will receive an additional London weighting of £3,655 per annum

SOS–UK is looking for 2x new Project Managers to deliver our engagement work with a focus on our newly awarded Climate Action Fund programme – Student Energy Action for Life (SEAL).

ROLE SPECIFICS

Location: Hybrid working in London, home working in Bristol, Midlands or North. 
Working patterns: 0.6FTE – 1.0FTE with typical working times between 9am and 5pm, Monday to Friday. The role includes weekly travel with early starts and late returns, and approx. 6 overnight stays a year. Flexible work patterns, condensed hours, job share and part time working opportunities open to negotiation.
Salary: Starting salary of £31,812 per annum, rising to £36,299. If based in London this role will receive an additional London weighting of £3,655 per annum. We provide up to 6% pension contribution, with life assurance for all those in the pension scheme. We have annual guaranteed pay point increases as well as a cost of living pay increase policy.

Closing date for applications: 17th November 2024 at 11.59pm.
Interview dates: 27th and 28th November for first stage 30-minute interviews. Second stage 55-minute interviews will be held on 4th and 5th December. All interviews will be held online. 
Preferred start date: 20th January 2025

INTRODUCING SOS-UK

SOS-UK is a student-led education charity focusing on sustainability. We know environmental sustainability cannot be achieved in isolation, so our work spans across issues of climate justice and wellbeing as well. We believe in lifelong learning and work on sustainability across all forms of education from early years to workplace learning. We act as a support crew - facilitating, encouraging and mentoring people wherever they are on their journey in sustainability. 
We see the power and potential in students and young people to be at the forefront of change. We work alongside them as equal partners in their sustainability leadership journeys. We believe that when students lead on sustainability, they learn about it, picking up the vital knowledge, skills and competencies they will need to help transform society into a more just and sustainable place.
Our vision is to see: more students leading on, and learning for, sustainability; an education system repurposed around the climate emergency and ecological crisis; and sustainability that is more inclusive, so it is for everyone. reform work; our work progressing diversity and inclusion across the environmental sector.

Find out more about SOS-UK, who we are and what we do by visiting our website.

ABOUT THE ROLE

This role will be primarily focusing on our newly awarded Climate Action Fund programme – Student Energy Action for Life (SEAL), with opportunity to contribute towards our wider engagement programmes. SEAL has a twofold vision; to support students navigating the home energy system and to improve access to student energy efficient properties via landlord engagement and student campaigning. Across the two roles there will be the opportunity to specialise in either student engagement and advocacy or landlord engagement and support.

Key responsibilities include: 

•    Engage, maintain and develop strong relationships with key stakeholders including students, volunteers, students’ unions, universities, local authorities, landlords and other key organisations. 
•    Contribute to the development and delivery of programme resources and communications, including social media and website updates. 
•    Plan, design, and deliver engaging training sessions to a variety of audiences.
•    Provide support for students’ union officers and other student campaigners working on housing energy efficiency campaigns, including the design and implementation of a national student home energy campaign.
•    Support with the creation and management of sector wide student energy efficiency advisory groups including a home energy efficiency network, student advisory group and stakeholder advisory group.
•    Support landlords, student letting agencies and students’ unions to improve the energy efficiency of student accommodation, focusing on implementing energy efficiency initiatives, advice and support.
•    Recruit, coordinate, and support student volunteers including line management of student staff when required.

Please read a full description of the role’s responsibilities and person specification (knowledge, skills, attributes, qualifications and experience) in the role profile downloadable from our recruitment page.

EQUALITY OF OPPORTUNITY

We are passionate about climate justice and are proud to be driving inclusion across the environmental movement through campaigns like The RACE Report.  We're totally committed to equity in our recruitment and selection processes and encourage candidates of all backgrounds and identities, including age, ability, ethnicity, gender, race, religion, and sexual orientation.

For this role, we particularly encourage applications from people of colour and people with disabilities, as we are currently under-represented for both those protected characteristic within SOS-UK generally and also at this level. 

We are committed to taking positive action to improve the diversity of our staff team. If we deem you to meet the essential criteria for this role and you define as a person of colour, or someone with a disability, you will qualify for a guaranteed first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under our guaranteed interview scheme by ticking that box in the application form. Our final recruitment decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.

Find out more about how we are striving to be an inclusive and people-centred employer. If you would like to speak to a member of SOS-UK staff not involved in the interview process about how your experience might fulfil the requirements of the role, please get in touch, we would love to hear from you!

REF-217 828

Job Title: Head of Monitoring, Evaluation and Learning 

Location: London or Nairobi with flexible working and international travel 

Contract: Permanent 

Salary: £57,000 gross per annum. The salary for Nairobi will be based on the local market equivalent.

Reporting to: Director of Research, Advisory and Policy

Responsible for: Monitoring, Evaluation and Learning Adviser; supervision of MEL focal points, occasional consultants. 

Deadline: 20th Nov 2024. 

Conciliation Resources 

Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. 

Research, Advisory and Policy Department (RAP) 

The Research, Advisory and Policy Department (RAP) of 9 staff facilitates learning and provides guidance to improve peace policy and practice inside and outside CR. 

RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach to, and technical support to Programme Departments and the research team on gender and monitoring, evaluation and learning (MEL) and policy advocacy. The RAP Department includes the CR EU team based in Brussels. 

Job Purpose 

The Head of Monitoring, Evaluation and Learning leads on developing and implementing Conciliation Resources’ strategy, systems and skills for MEL in our peace practice. They ensure that MEL in CR serves to: evaluate the impact of our interventions; improve adaptability and effectiveness of our practice, including the objectives in our Gender Strategy; record, organise and learn from evidence of what works and what doesn’t; improve our knowledge base, culture and practice of capturing and measuring change; and inform CR and the wider peacebuilding sector about how to measure progress in peace initiatives. 

The Head of Monitoring, Evaluation and Learning acts as the technical lead on MEL, providing thought leadership, strategic guidance and technical advice to Programme and RAP teams on MEL; on learning goals in our Strategic Plan; on measuring progress towards our peacebuilding goals, our Theory of Change and our Results Framework; and on how to use MEL data for different strategic processes. 

Scope and Accountability 

The Head of Monitoring, Evaluation and Learning is accountable to and line-managed by the 

Director of Research, Advisory and Policy, and is a member of the Research, Advisory and Policy team. They work closely with CR Programme Departments and partners, Communications and Development teams, and the Executive Management Team. They are a member of the Team Leaders Forum. 

Essential Knowledge, skills and experience 

• Thorough knowledge of complexity aware approaches and methodologies for MEL at strategic, organisational and project level, including Outcome Harvesting. 
• Experience in leading the design and implementation of MEL systems at organisation level. 
• Experience of integrating gender into MEL frameworks and approaches. 
• Experience of applying different MEL frameworks and techniques, such as logical frameworks, Outcome Harvesting, theories of change and participatory techniques to programme design. 
• Experience in delivering MEL training and capacity building support online and in person. 
• Experience of staff line management and the procurement and management of consultants. 
• Ability to work as part of a team as well as independently, and to work collaboratively with a flexible approach. 
• Excellent verbal and written communication skills in English and the ability to communicate complex information and arguments clearly and accurately. 
• Strong facilitation skills, including in online format. 
• Excellent evaluative and creative thinking skills. Ability to handle a complex and changing workload meeting internal and external deadlines. 
• Capacity to listen actively to people from varying backgrounds having a range of political, cultural, and value orientations. 
• Good political judgement, including an appreciation of how to handle sensitive and confidential issues. 
• Be able to inspire, educate, motivate and influence others across an organisation and more broadly. 
• Good IT skills. 

Desirable Knowledge, skills and experience 

• Knowledge of MEL challenges for peacebuilding. 
• Spoken French. 
• A post-graduate qualification or equivalent through experience in a relevant subject area. 
• Experience of presenting to donors and senior level stakeholders. 
• Experience of working in/on a country affected by violent conflict. 
• Experience of raising funds to support one’s area of work. 
• Understanding of organisational learning.

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

The Saying Goodbye Project (SGP) is our children and young people’s service. We help children, young people and families who are bereaved with 1:1 counselling support, advice and information. We have close and long-standing relationships with local schools, children's services and other professional and voluntary sector organisations throughout the Borough, which enables us to reach the most disadvantaged and vulnerable young people who can benefit from the support we offer. We are part of Kingston Children and Young People's Network, led by Kingston Voluntary Action. which looks at areas such as local statutory plans for children and young people, child safeguarding and best practice sharing. This provides excellent networking and partnership working opportunities with other local groups.

We are looking for a committed, passionate and qualified Counsellor or Psychotherapist to coordinate an age-appropriate bereavement counselling and support service for children and young people, in partnership with the KBS Lead Service Coordinator. As well as undertaking one-to-one clinical work, the successful candidate will work as part of small team to coordinate a professional, effective, and quality bereavement counselling and support service for children and young people who live, work or study or are registered with a GP in the borough of Kingston upon Thames.

Do you want to shape the future of our response to stalking and personal safety? 

Do you have resilience and flexibility to meet the demands this role brings, and enjoy working in a sharing and learning environment? 

If yes, then read on.

About the Suzy Lamplugh Trust

The post represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.

You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has:

• campaigned heavily and played a pivotal role to drive changes in the law;
• has supported over 70,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010; and 
• always had the aim of tackling violence against women and girls at the core of what it does.

Purpose of Role:

· To provide expert advice and advocacy to victims of stalking.

· To provide guidance and support by telephone, email and face-to-face to those affected by stalking.

· To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims. 

· To support the operational Team Leaders where required.

What we offer in return

In return for our staff’s commitment and dedication, we offer a range of benefits:

• Hybrid working (minimum 40% in the office and agile working enabled to work from home)
• Flexitime Policy
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house, and a day off for your birthday
• Pension scheme with 5% employer contribution
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site)
• Interest-free travel loan for annual season ticket
• Regular all-staff off-site meetings and events

Work Location:  The post holder will be required to be office-based initially to support their induction and integration with the service.  Thereafter, a blended model (40 office/60 home), with office working in London and home working (must have adequate and confidential workspace when remote working). Candidates should ideally be located in London or immediate surrounding area (but locations outside of these areas may be considered).

We are recruiting Advocates for our London Stalking Support, a specific service to provide advice and advocacy for victims in London, including the development of a trauma-led appraoch to advocacy.

Please refer to the attached pack for the detailed Job Description and Person Specification.

We are recruiting for a Duty Independent Gender Violence Advocate (Duty IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children. 

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries over the phone and email as well as contacting survivors, assessing their risks and needs. You will also be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. 

The duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job also involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

Closing Date: 09:00am 25 November 2024

Interview Date: 29 November 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Purposeful Ventures aims to create a fairer society where all young people thrive. We are the UK’s leading charity for researching, incubating, launching and scaling initiatives and funds that tackle issues across education and society, from cradle to career, creating wide-spread system change and providing young people opportunities in education and beyond.

The HR and Team Coordinator will help ensure that Purposeful Ventures runs smoothly and efficiently.

You’ll work most closely with the Head of People, helping her to keep all of our HR administration in good shape and making sure that current and prospective staff are informed of and supported through HR matters across the employee lifecycle. You will also work closely with the COO and wider operations team to support the overall smooth running of Purposeful Ventures, from making sure we have a pleasant and productive physical office space to helping to maintain our digital files and CRM, to minuting meetings and supporting with finance administration.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions. 

The HR and Team Coordinator will be organised and will have fantastic attention to detail, a strong can-do attitude and a willingness to proactively contribute to the team in multiple different ways. You’ll enjoy working flexibly and collaboratively and forming strong relationships within Purposeful Ventures and beyond.

Responsibilities and duties

Provide effective and efficient HR administration throughout the employee lifecycle for both Purposeful Ventures and its incubated ventures and funds, including: 

• being the first point of contact for the HR mailbox;
• managing employee onboarding and offboarding processes;
• coordinating all HR admin processes; 
• upkeep of the HR Information System, CharlieHR; and
• administration of all recruitment procedures from job application to appointment, using Team Tailor. 

Contribute to the efficiency and effectiveness of the Purposeful Ventures Team, by providing team coordination and administrative support, including: 

• being the first point of contact for general enquiries; 
• managing the team calendar; 
• supporting the external IT services contractor;
• providing research and administrative support to the COO;
• ensuring the efficient management of CRM information, team and project documents and templates; and
• minuting incubated ventures’ project board meetings as needed.

Ensure that the Purposeful Ventures team has a pleasant and productive working environment by:

• supporting the operations team to make the Purposeful Ventures office a pleasant, productive, inspiring environment for staff and contractors to work and collaborate;
• keeping the Purposeful Ventures office well stocked with agreed supplies;
• managing the day-to-day coordination of the office and office visitors; and
• monitoring office IT equipment, ensuring items are working well and repaired swiftly and that staff have access to the facilities they need.

Contribute to the smooth running of our finance processes, providing support to finance staff including mailbox monitoring and expenses submissions. 
 

Key requirements

This role will suit someone who enjoys administration and making things work well for staff and clients, and delivering efficient customer service both internally and externally.

We are particularly interested in candidates with prior experience of HR administration. 

The successful candidate will have:

• A commitment to and interest in Purposeful Ventures’ mission
• Experience in HR administration and office coordination
• Experience of handling and managing confidential data
• Excellent administration skills, detail orientated and systematic with the ability to multi-task and prioritise work to meet deadlines
• Excellent communication skills, both written and verbal, with the ability to adapt communication styles to the situation and audience
• Excellent numeracy skills
• Demonstrable commitment to and experience of implementing and improving systems and processes
• Experience using a CRM
• Experience working in a fast-paced working environment and/or a growing organisation

Location: London
Salary: Circa £105,000 + Attractive Benefits
Deadline for Applications: [9th December]

The Masonic Charitable Foundation (MCF), one of the UK's largest grant-making charities, is seeking a Group Finance Director to lead its financial operations. Funded entirely by Freemasons and their families, MCF’s mission is to build better lives by supporting individuals and communities in the areas of healthcare, education, and independence. Since its establishment in 2016, MCF has awarded over £150m in grants, impacting the lives of hundreds of thousands of people.

The new Group Finance Director will play a crucial role in overseeing MCF’s financial strategy, ensuring the charity’s long-term viability, and managing assets in excess of £400M. This role offers a unique opportunity to lead a skilled financial team and contribute to strategic decisions that impact MCF’s operations and charitable work.

Key Responsibilities

• Strategic Financial Leadership: Advising the Chief Executive and Board on financial strategy, ensuring comprehensive financial planning, accurate reporting, and compliance.
• Investment Management: Developing and managing MCF’s investment strategy, ensuring financial sustainability and growth.
• Relief Chest Operation: Overseeing the management of the Relief Chest, a key operation that handles charitable donations from Masonic units across the country.
• Team Leadership: Leading and developing the finance team, ensuring a high standard of financial management and operational efficiency.
• Board and Committee Engagement: Providing financial insight and reporting to the Finance Committee, Audit and Risk Committee, and Board of Trustees.

Experience and Skills

The successful candidate must be a professionally qualified accountant with significant post-qualification experience and a proven track record of contributing to financial strategy and decision-making at Board level, (ideally in the charity or not-for-profit sector). You will have robust Financial Management skills, experienced in overseeing financial operations within an SME organisation, balancing financial operations with a strategic outlook and the leadership skills to manage, inspire and influence your team and colleagues, promoting a culture of excellence and accountability. The post-holder will be an exceptional communicator, astute decision maker and capable of inspiring transformation in an organisation undergoing exciting change.

 Benefits

• Competitive salary (£105,000)
• 30 days of annual leave, plus bank holidays
• Private medical insurance
• Generous pension scheme
• Life assurance and employee assistance programme
• Professional membership subscriptions and support for ongoing development

Why Join MCF?

The Masonic Charitable Foundation is a key player in improving lives and communities across the UK. By leading the financial direction of MCF, the Group Finance Director will be at the heart of an organisation dedicated to making a positive difference. This is an exciting opportunity to help shape the charity's future and drive its strategic objectives forward.

How to Apply:
Interested candidates are invited to submit their CV along with a supporting statement (2-3 pages)

 Timeline

Application Deadline: 9th December

Shortlist: 8th January

1st Stage Interviews: 13th and 14th January (London Office)

2nd Stage: w/c 20th January (London Office)

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.