Advice Team Manager Jobs in Central London, Greater London
Part funded with support from the National Lottery Community Fund
ABOUT THE ORGANISATION
Somebody goes missing in the UK every 90 seconds. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs the,. They provide free, confidential support, help and advice by phone, email, text and live chat. They coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. They aim to put people with lived experience at the heart of their work, amplifying their voices to achieve change. Working for them means living their values.
It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. They know you’re more than just a job title, and ‘be human’ is an important value to them..
IMPACT YOU WILL HAVE
This role will involve designing the 'Missing Employees' service, encompassing the scoping and structuring process, becoming the subject matter expert for the charity, and developing their menu of support to be able to offer casework support and guidance to organisations and individuals affected. This will involve working directly with adults at risk who are missing or who have experience of being missing.
You will develop guidance, policy and learning and development in this new area for the charity. You will form a new pioneering service through the building of expertise in this area and will lead in delivering support to individuals and organisations when someone goes missing, providing advice, advocacy and a confidential listening ear. You will reach out to organisations and HR leads to offer training and consultancy, so they are best prepared for missing employee experiences.
KEY ACCOUNTABILITIES
Service development
• Scope requirements for the service by working with the project steering group, identifying gaps in existing service provision and working with teams across the charity.
• Work with the Head of Service Development to design the service, including structure, design capacity, resource needs, KPIs and delivery methods.
• Develop the charity's expertise around employment law regarding missing, including policy and impact of those affected.
• Work closely through co-production with families, adults who have been missing and companies who have experienced a missing colleague, seeking feedback, sharing their experiences and developing the service and tools it needs.
• Build relationships with organisations and steward them to become financial supporters of the charity.
• Work with the Business Development Team and Corporate Fundraising team to create user journeys for companies from advice to financial support to the charity.
Service delivery
• Provide confidential consultation, advice and guidance to; employers, colleagues, adults who are returning to work after being missing and family members communicating with employers.
• Proactively contact organisations when it becomes clear they have a missing employee.
• Work with organisations, providing consultation and needs assessment, so HR professionals, line managers, and colleagues are trained and have processes in place to manage ‘Missing Employee’ incidents.
ABOUT YOU
Experience should include:
• Experience of scoping, designing and structuring a new service.
• Experience of working collaboratively with a range of stakeholders – for example steering groups, service users, and cross-organisational colleagues.
• Experience of writing and designing guidance and forming new policy documents and operational guidelines.
• Experience of project management and leading change.
Abilities, Skills and Knowledge should include
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues.
• Skilled in delivering effective presentations and training in person and on line;
• Project management skills.
WHY WORK FOR THEM?
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? They are a friendly and supportive place to work.
You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of their amazing partners
They offer a range of enhanced family friendly benefits. They are happy to talk about flexible working in many of their roles
Please find attached a detailed job description and person specification,
How to apply
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing date: 23:59 on 21 November 2024. THey reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 28 November 2024
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Job Type: Full time
Contract Type: Fixed term contract until 30th December 2025
Salary: £36,000 per annum
Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary) * • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
You may also have experience in the following: Team Leader, Services, Service Manager, Project Management, , Charities.
REF-217 813
Thank you!
Are you experienced Health and Safety Manager looking to take on a challenging and rewarding role, with the opportunity to develop your skills and the autonomy to make the role your own? Working from home, the office and across multiple sites throughout the South East, you will be at the heart of H&S, driving performance and shaping a positive safety culture.
This is a new role within the South East Rivers Trust creating an exciting opportunity for the right person to shape and improve our health and safety. Using your knowledge, you will lead the development and improvement of H&S policies and practice, ensuring compliance with relevant legislation. You will provide support and expertise, as well as identifying any gaps in our current systems and designing solutions to overcome them.
You will have proven experience and relevant qualifications, ideally in a similar environment, excellent communication and organisational skills which can be utilised whilst working with all stakeholders. This varied role will see you working primarily autonomously, carrying out H&S inspection and audits, developing policies, investigating accidents and ensuring risk assessments are completed. If you are looking for a varied role in this field working for a charity whose aim is to have a positive impact on our environment, manage your own time and develop new skills, this role could be for you.
About Us
The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:
• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.
Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.
If you are interested in applying for this role please visit our website for more information, a full job description and application form.
How to Apply:
Please return the following documents:
- Your CV
- Completed Application for Employment
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on 17th November 2024. We reserve the right to close the recruitment early.
Interviews will take place week commencing 25 November 2024
Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.
Registered Charity
21 - 50
We help rivers thrive again for communities and nature.
The client requests no contact from agencies or media sales.
Thank you!
Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking a dedicated Service Manager for their well-respected homeless night shelter in St Albans.
Our client’s homeless shelter provides emergency accommodation for up to 12 single homeless people in St Albans each night.; their dedicated staff team offer a trauma-informed, safe environment which is person-centred and supports beneficiaries to access the help they need. As Service Manager, you’ll support your team and be responsible for overseeing support, advice and assistance to beneficiaries who are/have been living on the streets so that they are able to access and maintain a safe and secure home of their own.
To apply for this role, you must have previous experience of working in frontline services for people experiencing homelessness, or those with complex needs. You will also have demonstrable line management experience, and a knowledge of relevant legislation in relation to homelessness, housing and the equalities act.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Thank you!
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Do you have a passion for project management at a landscape scale and for making a difference for people, nature and fighting climate change? If yes - this could be the role for you!
THE ROLE
• This is an exciting role co-ordinating project planning and project management of the Woodland Trust’s contribution to the Northern Forest, a landscape scale partnership stretching from Liverpool to Hull, and one of the Woodland Trust’s key focus areas, called Treescapes, in the UK.
• You will help build detailed project proposals and facilitate funding bids to support Woodland Trust delivery of the Northern Forest.
• Act as WT account manager with Defra for the Northern Forest Nature for Climate Fund woodland creation programme and other relevant funded programmes, overseeing and preparing associated reporting to funders, and associated project management processes.
• Responsible for coordinating project management of the WT Northern Forest Treescape plan.
• Deliver pro-active and positive internal and external stakeholder engagement and communication, building and maintaining effective relationships.
• Ensuring that organisational goals, in particular those of WT’s 2030 Strategy are maximised through the Northern Forest in the context of complex and wide-ranging external partnership arrangements.
• Travel to and from the Northern Forest will be required.
• This is a Hybrid working role, where you’ll work part of your time at home and part of the time travelling in the North of England as required. You may occasionally visit our Head Office based in Grantham, Lincolnshire.
You can find out more about the Northern Forest at: The Northern Forest: Planting 50 Million Trees | The Woodland Trust
THE CANDIDATE
• You will have experience in all stages of project co-ordination and project management, taking complex cross functional projects from inception to implementation, review and evaluation, together with experience of project management frameworks, for example Prince 2
• You’ll have experience developing and shaping complex, oven ready project proposals and related funding bids, and managing and overseeing grant programmes, particularly within the land management / conservation sector
• You would have worked at landscape scale working for nature recovery, climate resilience and people
• Experience of building partnerships internally and externally, you’ll be a strong communicator with the ability to influence various stakeholders as well as motivate, inspire and shape strategy.
• You’ll be a confident leader and communicator, being able to listen, interpret, challenge and influence varied stakeholders by adopting a range of styles, tools and techniques appropriate to the audience.
• You’ll be self-motivated, well organised and able to manage time effectively, prioritising and being flexible in your approach to meet deadlines and keep projects to budget.
• Desirably you will have experience and knowledge of wooded habitat creation, woodland management and the environmental land management sector more widely
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
Interviews will be held via Teams on Tuesday 26th November 2024.
The client requests no contact from agencies or media sales.
Thank you!
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.
About the role
We are looking for a Systems Project Manager who will manage the development and implementation of two systems – a new Finance System, which will require a migration from our current system (Great Plains) and a new Services System, which will bring a consistent approach and set of processes for the Services teams.
These systems will be the cornerstones for the establishment of a fully connected, digital organisation, setting out the initial premise for automation and integration between systems.
This role will work alongside a Business Analyst and the individual teams, ensuring that their requirements and needs are being met, supporting system development and any iterative/customisation work that is identified. You will work with a project team on both projects, comprising key stakeholders from across all disciplines, supporting them and the wider organisational teams through each step of the project, from refinement of requirements, through review, testing, final implementation and embedding.
Main duties and responsibilities
- Project Management
- Lead and manage the end-to-end implementation of both Finance and Services systems, developing and monitoring project plans, and ensuring completion on time, within scope, and within budget.
- Highlight potential risks and challenges, and proactively seek to resolve issues
- System Implementation
- Oversee the implementation of the system, ensuring the opportunities for integration with other systems and processes have been identified and documented, and that there is a coordinated approach to testing, validation, and data migration.
- Support the complete mapping of key processes by the Business Analyst.
- Support the migration of all data accurately against the identified mapping.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 25 November 2024
Interviews: TBC
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About the post
The post is currently funded until 31st March 2026 with a possibility of further extension. You will be one of two Team Leaders supporting the Service Manager to implement a trauma informed approach to delivering refuge services.
About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.
CV’s will not be accepted.
Closing date: 10am 22nd November 2024
Interview date: 5th December 2024
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
The client requests no contact from agencies or media sales.
Thank you!
You will be a Mental Health Deputy Manager who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality. This role is ideal for someone who is looking to apply their proven management and therapeutic skills alongside the area of social action.
We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system. You will be working across three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life. Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.
The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.
Stage 1 interviews will take place on Tuesday 10th December 2024 and Stage 2 interviews will take place on Tuesday 17th December 2024.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC Partners are working with a historic not-for-profit organisation who are recruiting their new Corporate Development Manager. As a new role, the position offers a fantastic prospect of putting your stamp on things and leaving a real legacy, whilst giving a high degree of exposure to board members. Reporting into a manager who has a clear focus on developing teams, this is a great opportunity for an ambitious candidate looking for the next step in their career. Based in London, but with a large amount of flexibility, this is not an opportunity to be missed.
Main responsibilities of the role include:
- Assess, analyse and present opportunities for the organisation to generate additional income to support their charitable purposes.
- Update and maintain corporate risk registers, using risk management tools to develop mitigation and delivering risk reports to SMT.
- Support the CFO to assess business cases and create proposals, using insights on assets and resources at an organisational level.
- Working with the SMT with the preparation and assembly of committee and board reports, providing broad commercial input and analysis.
- Lead and support on a range of projects and improvement programmes across the organisation.
The successful candidate will:
- Come with a commercial mindset and ideally have worked in a Big Four environment.
- Have experience developing a strategic vision in a regulated sector or in a management consulting practice.
- Be confident analysing, presenting and supporting advice at board level discussions around commercial opportunities.
- Demonstrate a strong track record of business partnering with key stakeholders in a business management environment.
This role will likely be filled before the closing date, so please don’t delay in applying. For more information, or an informal discussion about your next career move, please contact Jamie Elliott at MLC Partners.
Thank you!
Salary: £34,085.47 per annum
Location: Flexible - travel to London-based office, fundraising and industry events required occasionally
Contract: Fixed term contract from January 2025 – February 2026
Hours: Full time - 37.5 hours per week
Closing date: Tuesday the 19th of November at 11:30pm
Do you have proven experience of working in a fundraising and/or marketing environment plus a solid grasp of implementing digital marketing utilising a range of platforms including Meta Business Suite, Google Ads and Google Analytics? Then join Shelter as a Digital Fundraising and Marketing Manager and you could soon be playing an important role at the heart of our Community and Events team.
About the role
As Digital Fundraising Manager you’ll play a vital part in effectively delivering a Community and Events digital strategy that seeks to acquire and retain a range of Community and Events supporter audiences. Day-to-day, you’ll be line managed by the Senior Digital Fundraising and Marketing Manager who will lead on strategy. You’ll also get to work closely with Community & Events team members, as well as colleagues across the organisation - including other Income Generation teams, Digital, Marketing, social media, CRM and Creative – to ensure strategy is implemented.
Playing your part in programme development and delivery, planning and managing the delivery of end-to-end campaigns and carrying out digital specific research – these are just some aspects of this superb career development opportunity.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You have a strong understanding of best practice in digital marketing and communications and spotting and recommending opportunities for improvement. You also have great project and campaign management skills, plus the ability to manage multiple projects at once.
Comfortable working collaboratively and across teams, you’re confident having input into complex and new data and analytics processes too. You’re innovative, audience-led, supporter/customer-centric and keen to provide the best possible experience to Shelter supporters.
You also thrive on keeping ahead of emerging trends and horizon scanning, are used to testing and optimising campaigns and not afraid to share failures and successes and quickly recommend findings. Above all, you’re excited by the prospect of working in an innovative team to improve Shelter’s Community & Events fundraising offerings.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the team
Our Community and Events teams sits within a wider Income Generation directorate that’s focused on a variety of other types of fundraising.
Welcoming, supportive and keen to meet you, we work hard (but try to have a lot of fun too) and passionately believe in developing our people. We’re also delivering an ambitious 3-year plan aimed at raising our Community and Events income from £5.5m to £8.3m.
This is a great chance to take your digital skills to the next level, implement strategic plans and work with a Senior Digital Fundraising and Marketing Manager and stakeholders across the organisation to help improve performance.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About you' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role?
We have an exciting opportunity for a Contact Centre Advocacy Team Leader to
To lead (through coaching, support, training and performance management) Contact Centre and Advocate practice and delivery. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.
About you
We are looking for a strong and resilient leader with a minimum of 2 years experience of managing a team. Desirably you will be a qualified advocate and/or possess experience of working in a multi-channel contact centre with experience of Telephony, Email, Webchat and case management.
You will be committed to driving high performance and practice standards by actively engaging with our Management and support teams to interpret data. Thereby, making informed decisions and ensuring that the highest standards of user experience and advocacy are achieved.
You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.
You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.
How will you make a difference?
You will be responsible for ensuring your team delivery of the highest standards of user experience, ensuring that all contact with clients is outcome driven.
You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis. Assisting them to grow in confidence and empowering them to assist those in need of support.
You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.
Benefits
- 28 days annual leave plus bank holidays, pro-rata for part time colleagues
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 15th November 2024, 12 pm
The client requests no contact from agencies or media sales.
Thank you!
About the role:
Our Health team has an exciting opportunity for two people to join the team. One of these roles will be a permanent position focused in our North London TST team, and one fixed term appointment (12 months) to join our team in a Camden focusing on Mental Health, with an emphasis on improving the barriers faced by those experiencing homelessness when accessing health care.
As a Health Lead, your role will focus on developing and embedding SHPs health approach into the services the charity provides. It will involve working with and supporting those living within our hostels who have underlying health needs to access and maintain the health care they need. To complete initial health screening tools, create a health support profile plan for each client and to make referrals to and support them in engaging with the correct services (i.e. dentistry, podiatry). In this role you will complete health mapping and use this information to influence partnerships formed with external services to help overcome barriers faced by those experiencing homelessness.
The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in health care support and see an improvement in their overall physical health.
About you:
To be successful, you will have:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 24th November at midnight
Interview date: Wednesday 4th and Thursday 5th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Foundations Manager
Salary: £35,000 - £40,000 per annum (pro rata for part time).
Location: London EC1Y Office with Hybrid Home Working
Work pattern: 4 – 5 days per week (28 – 35 hours per week)
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness. Having recently launched a new 5-year strategy, MQ is at a critical point in its development.
About the Role:
As the Trusts & Foundations Manager you will be responsible for generating income from grant making trusts and foundations.
You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).
Here's a summary of your key responsibilities:
- Proactively identify and research new and pipeline trust, lottery and statutory fundraising opportunities and progress them to application stage.
- Developing the trust and foundation pipeline to generate new income and multiyear grants
- To lead the development of new fundraising proposals for priority fundraising projects, including potential research partnership opportunities where MQ collaborates on a joint bid with another institution
- To carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals
- Build long-term relationships with new and prospect trust, lottery and statutory donors, including through meetings, attendance at conferences and events, regular update calls/comms and – when possible – direct face-to-face engagement.
- Report on performance against agreed budgets and targets
- Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ Trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
About You:
This role is for you if you are an experienced trusts and foundations fundraiser, with good knowledge of the sector. You'll have demonstrable experience of securing five and six figure grants to achieve annual income targets, both through stewarding existing supporters and through researching and cultivating a pipeline of new opportunities.
You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.
We do require someone who is proactive, hardworking and results-orientated.
Essential role requirements include:
- Experience of trusts and foundation fundraising and able to demonstrate continual growth in expertise and results in this area.
- Good understanding of the trusts and foundations fundraising environment and associated processes and different types of grant making bodies.
- Excellent communication skills, including the ability to write concise and inspiring funding applications and to make presentations.
- Creative thinker, with ability to identify funding opportunities and match them with the right trusts.
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Ability to work as part of a team and spot opportunities to grow and develop relationships for the good of the organisation.
You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Experience of using Monday[dot]com
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.
We look forward to hearing from you.
Closing date: Friday 15th November 2024
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a Volunteer Coordinator to join our team in the North of England. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for a Volunteer Coordinator to join our team covering the North of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts. You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.
About you
Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy. You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.
You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.
How will you make a difference?
You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.
You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.
You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to. Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5.00pm on 29th November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator..
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Thank you!
Role outline and purpose
The Network Services Manager builds and maintains network-facing central services that are effective and dynamic, evolving in line with members’ requirements. Ensuring a coordinated approach to first-response technical services to food banks, communications to the network, and provision of solutions-focused responses to support the network to work towards an end to the need for food banks in the UK.
Role responsibilities
· Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.
· Monitor and manage the delivery of central communications to network members, the delivery of response to member and public enquiries. Ensure an accurate record of activities is maintained, that the effectiveness of the information, advice and guidance provided is measured and reported.
· Lead on and/or oversee the delivery of food bank and interdepartmental projects. Maintain effective working relationships with stakeholders across the Trust and collaborate on projects.
· Support the Network Services team to develop and deliver an effective and integrated roll out and support plan for each food bank facing project and the Data Collection System.
· Build a culture of sound evaluation and learning in the team and beyond, including monitoring the performance and delivery of training and support provided by Network Services and applying this to decision making and service delivery.
· Develop and implement team business as usual and strategy planning, working with the Head of Network Support and Grant Giving to balance innovation, investment and overall direction for transformational change.
Person Specification
Technical skills and minimum knowledge:
· Proven ability supporting a team in a customer service environment
· Leading, motivating, and inspiring teams;
· Overseeing new processes and systems
· Stakeholder engagement, learning and development and communications strategies and plans, influencing where necessary.
· Ability to manage multiple projects simultaneously, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· An effective communicator, verbally and in writing
Behaviours and competencies:
· Ability to think strategically and practically deliver. Is able to work through challenges in positive and effective ways.
· Confident in communicating, is able to foster collaborative relationships with colleagues across the organisation
· An eye for continual improvement, detail and opportunity, whilst also able to find pragmatic solutions when needed.
· Organised, analytical, able to assimilate and apply insight for decision making.
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about the difference that the right advocacy, at the right time, can make to families? Are you an experienced leader in the voluntary sector? Do you have an excellent understanding of how to innovate and scale digital, telephone and community-based services? If so, then we would love to hear from you.
Applications close at: 9 a.m. Friday 22nd November 2024
Location: Hybrid / London office with regular UK travel
About Contact
At Contact, we provide vital information, advice and support to parent carers with disabled children, across all four nations of the UK. Last year, we reached 413,000 families, helping parents to navigate the health, social care, education and welfare systems.
Parents tell us that our support has increased their confidence, helped them feel less alone, and made a huge difference to the support they receive. Our family finance support alone, on average, increases family incomes by £5,918 per year.
About the role
This is an exciting time for Contact. We are embarking on a new strategy, with an aim to end the battle parent carers face when accessing help and support for their family.
As a critical member of the Executive team, you will play a central part in delivering on that aim, and help Contact to grow our reach, profile and impact for families across the UK.
In this role, you will lead a team of 40 and handle a budget of £2 million, including our core contract with the Department for Education to deliver a national helpline.
Who we are looking for
You will have the vision to bring together our digital-first information and advice services and tailored community support into a joined-up offer for families.
You will bring a track record in delivering change and scale, to help us grow our reach and innovate our delivery, so that our services are sustainable for the long-term.
You will have excellent judgment, equally able to seize opportunities for partnership and funding, and to carefully manage risk.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 22nd November 2024.
