Advice Manager Jobs
Are you organised and good with people with a desire to make a difference to young people’s mental health?
Are you self-motivated and a collaborative team player, eager to provide administrative support in a small organisation?
Do you have strong research and analytical skills, and a desire to help to shape the inner workings of a charity?
If so, we encourage you to apply for the exciting opportunity to become the Research and Administration Officer at Winchester Youth Counselling, a mental health charity.
About Winchester Youth Counselling:
At WYC our mission is to provide counselling, therapy and mental health support to young people aged 11-25 in Winchester as well as support and advice for parents and families, so that young people are supported to thrive and live happier lives.
Our services include one to one counselling, walk and talk, and nature therapy sessions to local children and young people who are facing difficulties with their mental health. We also run a youth drop-in service in Winchester City Centre. We offer support to parents and carers too with parent consultations and parent workshops.
It's a pivotal and exciting moment for our charity. Thanks to recently securing substantial funding, we're ready for exciting growth and looking to make an even greater impact on local young people's mental health.
About the Role:
Based in the office, you will be the first point of contact for many children, young people and their families seeking counselling services. You will provide crucial administrative support to our team of counsellors and will work closely with the Operations Manager to create and synchronise processes for tracking clinical and non-clinical outcomes to help to evaluate and improve the performance of the charity. You will work with the Fundraising and Partnerships team to research, plan and execute effective community engagement work which will help the charity to further its mission and vision, and communicate this to more stakeholders. You will conduct research to aid the the charity as we move forwards. You will take on project-based work, including assisting the Senior Management Team with the review and update of organisational policies and other key organisational documents.
The Ideal Candidate;
- · Has strong research and analytical skills
- · Has excellent organisational skills and is flexible, with the ability to prioritise workload effectively.
- · Has great communication skills, both written and verbal, with a friendly and approachable manner.
- · Is a team player who can work independently and as part of a team.
- · Has a strong commitment to data protection and confidentiality.
- · Is proficient in IT. Including Microsoft Office Suite (Word, Excel, Outlook).
- · Experience working in a charity or similar environment desirable but not essential.
The client requests no contact from agencies or media sales.
About the role
At SSAFA Safeguarding is everybody’s business. This means that as awareness grows and with it the demand for additional support from those supporting our beneficiaries, we need to ensure the right level of support across the charity for those dealing with complex situations involving safeguarding concerns. We are therefore looking for an experienced social worker to work with our Head of Safeguarding and Social Work Services as the Single Point of Contact (SPOC) and help develop our response to Safeguarding concerns across the organisation.
In addition to this we would like the successful individual to provide social work support to our Stepping Stone’s home on a regular basis, supporting those women and children who have survived Domestic Abuse to move forward with their lives.
Your key responsibilities will include;
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Working with the Head of Safeguarding and Social Work Services to manage safeguarding issues raised within SSAFA or related to its work, and ensure the appropriate recording of concerns, decision making and referrals.
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Providing expert advice to the Organisation, employees and volunteers ensuring best practice in embedded into all new and existing policy and guidance.
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Ensuring that the Safeguarding Policy is adhered to across the organisation.
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Undertaking audits across the organisation into safeguarding practice and making recommendations based on the outcomes.
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Providing social work support to the beneficiaries of our Stepping Stones refuge, including maintaining case records and regular reports to the Director of Social Care Operations.
About the team
You will become part of the Social Care Operations Directorate, reporting directly to the Head of Safeguarding and Social Work and working alongside other parts of SSAFA’s specialist services, all of who are dedicated to ensuring that the Armed Forces, veterans and their families can thrive.
About you
We are looking for an experienced social worker ready to take on a new and varied role within SSAFA. Ideally with experience of working within Domestic Abuse and/or Safeguarding and with knowledge of the legislation, policies, and best practices related to these areas.
You will also need excellent communication, interpersonal, and organisational skills, as well as a positive, flexible, and creative approach to problem-solving.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
Download the full job description here.
Review the benefits that SSAFA has to offer here.
If you have any queries or would like to speak to someone about this role, please contact Stephen Richards for an informal discussion.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 10 September 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As an Adult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.
You will be someone:
- Who works in a person-centred way.
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions.
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you!
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
Closing date: Monday 9th September 2024
Shortlisting week commencing: Monday 9th September 2024
Interviews with Richmond Carers Centre scheduled: w/c 9th September and w/c 30th September 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.
You will play an integral role in the Fundraising and Communications team in an ambitious organisation.
We are looking for the below skills and experience:
· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;
· Significant experience of developing and maintaining good relationships with a range of journalists;
· A sharp understanding of what makes a strong story;
· Strong communication skills, both written and verbal;
· Ability to build relationships and rapport with a wide range of people.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
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The client requests no contact from agencies or media sales.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is a hybrid working role and is based at our Singer Street offices, Islington, London for a minimum of one day a week and home working, subject to operational demand. As a Domestic Abuse Service Manager you will be:
- Effectively managing and developing a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk.
- Managing a team of IDVAs providing regular supervision, case review and support.
- Demonstrating strong leadership and management skills/ experience with a resourceful pro-active attitude and ability to use own initiative.
- Ensuring that services are delivered in accordance with the service specification and performance targets set by the services funders, as well as in line with SafeLives criteria for delivering domestic abuse services. The services will also be in line with Victim Support's policies, IDVA procedures, business process and plan.
- Ensuring that the service prioritises the safety, security and dignity of service users and their children.
- Taking the lead in crisis situations and providing advice and guidance on risk, safeguarding issues and information sharing GDPR concerns.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time, 35 hours over 5 days
Salary: £43,962 - £47,502
Location: Hybrid – 2 days in the office (Burford, OX18 4PF), 3 days remote
Closing date: Sunday 1 September 2024
Interview date: w/c 19 September 2024
Join Blue Cross as a Project Manager and help us create a brighter future for pets and the people who love them. As part of the central Strategic Planning team, we need your project management expertise to help deliver a portfolio or projects and programme and ensure we make a positive impact for pets and people!
More about the role
Blue Cross has recently launched its new three-year strategy, called Our Focus. As a Project Manager you’ll play a vital role in shaping our future through its delivery. Alongside the rest of the Strategic Planning team, you’ll be responsible for managing a varied portfolio of projects and programmes that support our strategic goals and improve the lives of pets. We’re looking for someone who will use our methodology to bring structure and organisation to their work, while also fostering collaboration and innovation.
At Blue Cross, we offer a rewarding career where you can make a tangible difference to the lives of pets. You'll join a passionate and dedicated expert team committed to our purpose to help pets and people thrive together.
As a multi-faceted organisation, we offer opportunities for you to develop your skills and expertise across various areas, from animal welfare to fundraising and marketing. This breadth of experience will enhance your project management capabilities and provide opportunities for career growth. It also offers fantastic variety – no two projects are ever the same!
We provide a supportive and collaborative work environment, opportunities for professional development, and a competitive benefits package, including flexible working arrangements.
What you’ll do:
- Plan and deliver your projects using our tried-and-tested project management approach (based on Prince2) to achieve successful outcomes.
- Keep a close eye on project progress, budget, quality and performance to ensure we meet our goals.
- Build strong relationships with colleagues and external partners linked to your projects.
- Work collaboratively to create realistic plans and allocate resources effectively.
- Clearly communicate project updates, challenges, and successes to stakeholders and senior leadership.
- Manage changes and issues, finding creative solutions.
- Identify and manage project risks.
- Maintain accurate and up-to-date project records.
Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.
To understand our vision and strategic direction, please take a look at our '2024-2026 Our Focus'. It outlines our key priorities and strategic goals that guide our projects and initiatives.
About You
We’re seeking a highly motivated and experienced Project Manager with a passion for project management and pet welfare. You’ll be a natural leader with excellent communication and interpersonal skills.
You’ll have a proven track record of delivering successful projects on time and within budget to meet their goals.
What You’ll Bring
- Experience leading successful projects from start to finish
- Strong project management skills and in-depth technical knowledge (Prince2 or equivalent)
- Excellent organisational and planning abilities
- A keen eye for detail and accuracy
- Strong interpersonal and communication skills with experience of engaging, influencing and working with diverse teams
- A passion for pet welfare
- Ideally, experience managing multiple projects simultaneously
- Experience working in a busy role and to deadlines
- Advanced MS Excel skills
- Previous animal welfare/charity experience (desirable)
Ready to join us?
Click the ‘Apply Now’ button to complete a short application form and upload your CV ahead of the closing date at 23:59 on Sunday 1 September 2024.
We may close this advert early if we receive a high volume of suitable applications.
We look forward to receiving your application!
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
We are looking for a Fundraising Manager based in or near Kent, to join an incredible mental health charity and lead on the development of fundraising from a range of community groups, events and corporates.
This is a hybrid role with two - three days a week in the Kent office. Part time four days will be considered.
The Charity
A small, passionate charity who provide advice and support to empower anyone experiencing mental health struggles, campaign to improve services and raise awareness to promote understanding. You will be joining a highly respected organisation known for its supportive and inclusive working culture, offering fantastic benefits!
The Role
Reporting into the CEO to lead and deliver fundirasing actvities across the Kent locality.
Lead on fundraising strategy that includes the delivery of existing fundraising activity and develop new initiatives based on insight and evidence.
Lead on the growth and development of new fundraising functions, including, events, community initiatives, online giving, and support Charity of the Year and other giving initiatives from businesses.
Oversee and manage the fundraising budget and have a confident understanding and knowledge of excel.
The Candidate
Experience relationship and stakeholder management experience.
A confident networker, comfortable securing new and managing existing partnerships, individuals and groups encouraging them to raise money.
Be familiar with meeting financial fundraising targets and experience of managing budgets.
Confident with accurate data entry.
IMPORTANT NOTE
This charity is looking to interview ASAP so please get in touch straight away to find out more!
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice West Northants & Cherwell (CAWNAC) delivers advice across West Northamptonshire and Cherwell and further afield in respect of some of our projects.
The Macmillan Welfare Benefits project is funded by the Macmillan cancer charity and provides Money Advice to people (or their carers/families) who have a cancer diagnosis.
You will have lots of support from an experienced and friendly team and you will be responsible for managing your own caseload and achieving agreed project KPIs.
The enquiry area that you will deal with predominantly is benefits advice and benefits casework. You can call on wider, specialist teams to address more specialist issues.
The role
Reporting to the Benefits and Generalist Group Manager, you will:
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Provide a full welfare benefits casework service for people affected by cancer, including disability benefits and other sources of financial support such as grants and help with health and travel costs.
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Liaise and negotiate with other statutory and voluntary organisations to progress the clients case and ensure they receive all assistance available.
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Maintain detailed case records for the purpose of continuity of case work and information retrieval in line with the requirements of Citizens Advice and Macmillan Cancer Relief.
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Refer clients on to colleagues or other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including housing, debt and employment.
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Provide advice and information on welfare benefits and other sources of financial help to health and social care professionals working with the client group.
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To provide cancer-specific benefits awareness training to colleagues and other health and social care professionals working with the client group.
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To support Macmillan/Citizens Advice’s social policy work by providing case studies, and feedback on issues of concern to people affected by cancer.
Professional development
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Keep up to date with legislation, policies and procedures and undertake appropriate training.
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Read relevant publications.
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Attend relevant internal and external meetings as agreed with the line manager.
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Prepare for and attend supervision sessions/team meetings/management team meetings as appropriate.
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Assist with Service initiatives for the improvement of services.
Person specification
Essential Criteria
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At least two years’ experience of advice work
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Demonstrable in-depth knowledge of welfare benefits including those related to disability and sickness
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Proven ability to work sensitively with a diverse range of clients
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An understanding of the issues involved in interviewing clients, particularly clients for whom English is not their main language, and who may be experiencing stress and anxiety
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Good professional boundaries and emotional resilience when faced with complex and potentially life threatening situations
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An ordered approach to casework and an ability to follow set procedures concerning casework and file management etc.
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Ability to use IT in the provision of advice and the preparation of reports and submissions.
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Good oral communication skills with particular emphasis on negotiation and representation skills on the telephone.
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Ability to communicate effectively in writing with particular emphasis on negotiation and representation skills and on preparing reviews, reports and correspondence.
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Numeracy skills required to understand statistics and check calculations.
Desirable Criteria
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An understanding of the issues facing people affected by long-term illness and disability.
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Ability to monitor and maintain own work to comply with set standards.
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An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the services Equal Opportunities policies.
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Ability to work independently without close supervision, to prioritise own work, meet deadlines whilst contributing to the wider Citizens Advice team
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Knowledge of or willingness to gain an understanding of Macmillan services and policies.
What's in it for you:
Salary: £24,457 pa pro rata
Hours: 22.2h/week
Pension: We offer an auto-enrolment workplace pension scheme, details on appointment
Holiday: 23 days pro rata plus Bank Holidays pro rata. This means your holiday is calculated based on the number of hours you work. We operate a closedown between Christmas and New Year when you are required to take leave.
Contract: Fixed Term end 31/12/2025
Based at: Home & office/medical locations in West Northants
Expenses: Travel expenses are reimbursed from home address
The client requests no contact from agencies or media sales.
About the role:
Bankside Open Spaces Trust is looking to recruit a dynamic and organised Centre Manager with a passion for community and young people to lead and manage our operations, drive engagement, and foster a sense of belonging within the community. This is an exciting and varied role working with an award winning environmental and community charity in Central London.
Role Overview:
This role is based at our Living Space Community Centre in Waterloo, SE1, which is a vibrant and inclusive centre dedicated to promoting free to access youth activities, it has 2 halls for hire and 5 small non-profit business offices upstairs. The Community Centre Manager will proactively take the lead working with staff, stakeholders, partners, hirers and the local community raising awareness of BOST’s work, animating the centre, ensuring its sustainability.
You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, financial management and planning.
Excellent communication skills are required in both written and verbal communication with a friendly and welcoming manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the aims of the charity. This will include working evenings and occasional weekends.
About Bankside Open Spaces Trust:
Bankside Open Spaces Trust is an environmental and volunteering charity. We were launched in 2000 by a group of local people with an aim to improve the SE1 area, making it a greener, more beautiful place to live and work.
We manage and maintain open spaces, welcome volunteers from both the community and the corporate sector, run regular gardening groups, support park steering groups, organise and take part in public events and educational projects, and offer advice to others. We collaborate closely with local residents and businesses to champion green spaces.
Thousands of people enjoy our open spaces every day. Each of our sites is unique, with its own atmosphere, identity and sense of place. Our spaces include Red Cross Garden, Marlborough Sports Garden, Waterloo Millennium Green and Tate Community Garden. Our spaces have won more than 32 awards, including the UNESCO Man and Biosphere award, London in Bloom Champion of Champions and the MPGA London Spade for our community gardening partnerships.
None of our work would be possible without our incredible staff, volunteers and trustees. We are partnered with numerous community organisations, housing associations, educational and health organisations, landowners and funders who have worked with us over the years and their continued support is what makes Bankside Open Spaces Trust what it is today.
Apply via our application form. CV's will not be accepted.
We look forward to receiving your application to join our friendly team.
Bankside Open Spaces Trust is an environmental and volunteering charity working to provide outstanding green spaces and a community centre in SE1
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kent Refugee Action Network’s main focus is to support predominantly young refugees and asylum seekers on their journey of integrating into communities across Kent. KRAN support is multi-faceted and delivered by teams committed to providing young people with a safe, positive space and support for them to succeed.
We are looking for an exceptional individual with experience of leading and managing a high-performing team and who has worked in any sector supporting young people or refugees and asylum seekers.
The successul candidate will join KRAN’s senior management and be the full-time lead on advocacy and support, managing the team to effectively deliver for our service users.
The client requests no contact from agencies or media sales.
Brain Tumour Research are looking for a HR Manager to provide professional support and advice to line managers and staff for all HR related matters. To ensure that Brain Tumour Research is compliant with employment law, identifies opportunities for learning and development, and provides insight in order for the team to enhance their performance and achieve the charities objectives.
HR Manager
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: £41,250 per annum
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK, using their knowledge and skills to support our mission.
As HR Manager, you will be responsible for the entire human resources function at Brain Tumour Research. Responsibilities range from recruitment, updating policies and processes, identifying opportunities to improve employee engagement and performance, record keeping, updating our HR system while working with external HR agencies to ensure Brain Tumour Research is compliant with employment law and is up to date with relevant documentation. There is a possibility of the postholder also managing the Office/Operations team.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Relevant HR experience (3 years minimum)
- Good communication skills, with the ability to converse sensitively and empathetically
- CIPD Level 5, or an equivalent qualification
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 8th September 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Human Resources, HR Advisor, People Manager, HR Officer, Human Resources Manager, Employee Relations Advisor.
No agencies please.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full-Time Permanent Basis.
As a Store Manager you will manage the day to day running of our Rugby Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 339 Hillmorton Road, Rugby, CV22 5EZ
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to work 5 days out of 7 (total of 35 hours per week) on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
An exciting opportunity has arisen for a Training Manager to join an established and well-regarded Gloucestershire disability charity to lead on the delivery of peer led Abuse Awareness, Self-Advocacy and Enablement Training for adults in Gloucestershire with learning disabilities.
Training is delivered through both individual and group training sessions across the county.
By enabling and empowering Individuals to make decisions and act, the training will support people with a learning disability to develop the skills they need to ensure they are able to safeguard themselves from harm, contribute towards more independent living, and maintain and/or improve their health and wellbeing.
About You
You will be a highly motivated and engaging professional, with knowledge and experience in delivering and evaluating the effectiveness of training sessions, as well as guaranteeing the quality of delivery by the wider training team. This is an exciting opportunity for someone who has an interest in, knowledge and understanding of the daily challenges faced by adults with a learning disability.
The successful candidate will have a background in training or delivering in an academic environment. Direct experience of working with people with a learning disability is strongly preferred.
To be successful, you will have strong facilitation and communication skills, and the ability to engage with a diverse range of stakeholders. A proven ability to work collaboratively, flexibly, and virtually, is essential.
Experience delivering programmes related to diversity and inclusion would be beneficial, in addition to a thorough understanding of safeguarding.
The post is currently funded by Gloucestershire County Council.
What you will be doing:
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Leading a team to deliver our full range of bespoke training to adults with learning disabilities in Gloucestershire.
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Delivering the Building Circles Training to professionals and peers.
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Providing direction and prioritisation of course content in line with the Service Specification to meet the needs of those referred to the service.
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Working with the trainers and training administrator to recruit and train a team of co-trainers.
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Ensuring all training is outcome driven and measured against key performance indicators.
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Ensuring impact is measured and reported on to our Service Contract Managers, CEO and Board of Trustees
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Closely collaborating with a wide range of stakeholders and service providers to ensure timely intervention and support for referred individuals and groups
Duties include:
Delivery of training to individuals and groups with a learning disability across Gloucestershire.
Delivery of training to professionals/social workers/teaching staff across Gloucestershire
Staff training to colleagues as required
Building relationships with providers to sustain training year on year
Recruit and line manage a team of Experts by Experience, providing them with appropriate CPD and ongoing support.
Ensuring information shared online, social media and on our website is accurate and up to date.
Delivery of presentations to stakeholders to raise awareness of training.
Keeping up to date with changes in the law which are communicated via our training.
Collecting, collating, and analysing feedback from sessions in line with the Service Specification.
Ensuring all feedback and impact data is up to date for reports to Service Contract Managers, Trustees, CEO
Management, including regular supervision sessions, for trainers and co-trainers
Responsible for accurate documentation of all disclosures and safeguarding concerns
Assist CEO with bid writing for training projects
Other duties
Attendance at Building Circles events
Assisting with other responsibilities and workshops when required
Key essential criteria
Experience of working with people with learning disabilities and intellectual impairment.
Team management skills, ideally with a background in learning and development.
Current knowledge of effective learning and optimal environments for learning.
Excellent written communication skills with the ability to engage a wide range of audiences.
Excellent people skills and the ability to build constructive relationships with a wide range of people.
A compassionate, flexible and values led individual.
A full clean driving licence with own means of transportation.
Why you should work for Building Circles:
Building Circles (Registered Charity No 117838) was established in 2006 with the overarching aim of reducing social isolation and loneliness in adults with learning disabilities in Gloucestershire.
The guiding focus of our work is:
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Connecting people with learning disabilities to volunteers with shared interest to expand their friendship circles and to enjoy mainstream cultural activities.
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Training and upskilling people with learning disabilities to understand how to stay safe in their community and online, how to have a voice and advocate for themselves and be more in control of their own health and wellbeing.
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Supporting people with learning disabilities to access areas of personal interest to them with people other than family members and paid staff
The client requests no contact from agencies or media sales.
We are seeking a skilled Grants and Compliance Manager to join our charity. The successful candidate will be responsible for overseeing the grant application process and building relationships within the local community.
The Grants and Compliance Manager will: -
Manage the grant application process including
- Inviting people, groups, schools, churches and charities to apply
- Work with grant applicants to produce good quality grant applications
- Reviewing applications against the applicable criteria
- Produce reports and evaluations of applications
- Conduct due diligence on applicants
Manage the grants award process
- Undertake correspondence with applicants
- Arrange bank payments to be made including liaise with trustees to ensure timely payments of success grant awards
- Monitoring and evaluating supported projects through visits and reports
- Maintaining records of grant awards and all applications
Financial Management and Accounts
- Ensure financial management of grants and undertake any financial control requirements
- Keep accurate financial records and liaise with Accountants and Clerk
- Maintain accurate accounts and records of expenditure, ensuring an adequate documented audit trail is available for all activities and spending
- Work with Clerk and trustees to produce budgets and in year forecasts
Administration
- In collaboration with the Clerk and secretary, prepare and assemble papers for trustee meetings, including financial forecasts, investment reports, reports on applicants and other papers as required.
- Host, attend, and advise at trustee meetings, including all preparatory work and if required minute taking.
- Prepare documents to comply with statutory regulations, e.g. Risk Assessment, Policies, GDPR
- Update trustees on best practise and appropriate updates
- Keep website up to date.
- Undertake any other administration duties as reasonably requested by trustees.
General Practice
- Be accountable for own personal development, seeking out opportunities to learn new skills in order to continuously improve and progress and keep fully up to date with relevant legislation and practice.
- Assist in the implementation of procedures & practices that develop legally compliant, efficient and effective support to the charity.
- Ensure the confidentiality of all documentation and information in line with the requirements of the Data Protection Act 2018.
- Undertake regular CPD in order to develop and apply knowledge of legal compliance, e.g. Anti-money Laundering, GDPR, Equality & Diversity, Financial Crime, Cyber Security, Modern Slavery, Anti Bribery, Health & Safety.
- Assist in the induction of new trustees and provide information, advice, guidance and training as required.
- Comply with individual responsibilities for health and safety at work, reporting any problems or areas of concern to the clerk and Chair of Trustees
The client requests no contact from agencies or media sales.