Advice Manager Jobs

Ruils is a user-led charity based in the Richmond borough that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We provide information, advice, advocacy, befriending and activities to our clients and their families.

As part of this mission, we deliver accessible and inclusive community group activities and volunteer-based services for disabled residents. Our ambition is to enrich people’s lives, help with their mental health challenges and reduce their isolation and loneliness. We have broadened our community remit to also identify, advise and support residents living with health inequalities in the Borough of Richmond as an NHS Southwest London Integrated Care Board Core20Plus5 Partner.

The localities of focus will be Whitton/Heathfield, Hampton North, Barnes North, Mortlake and Ham & Petersham. These localities are also where Ruils has lower levels of volunteer engagement and consequently community service provision.

Purpose of Post

• Working with the Community and Volunteer Manager to deliver our Community Independent Living Services (CILS). The role entails supporting Ruils’ Group Activities, Befriending, Active from Home Walks, as well as the recruitment and management of Ruils Volunteers.
• Working with the Community and Volunteer Manager, to manage our Core20Plus5 initiative to target resident engagement with community organisations in areas where this is identified as being low.
• To establish the reasons for this and draw up a plan for improved  local engagement by driving volunteer recruitment  and delivering increased  befriending and Active from Home client matches, new group activities, and establishing a trusted reach-out path for the currently dis-engaged residents at our Health and Wellbeing events.
• To provide input to Health and Wellbeing events organised by the Health in your Hands team in areas of focus.

Key Duties

• Support with the recruitment, matching, on-boarding, training and management of Ruils Volunteers in particular areas of focus and across the charity when required.
• Support with the administration and management of the Ruils Befriending, Active from Home Walks, and Community Group Activities, particularly in key areas of focus.
• Support new clients being referred into CILs services to access activities and services.
• Work with clients (with guidance and support) to:
• Access CILS services.
• Match with appropriate befriending volunteers.
• Access social and leisure opportunities in the community.
• Support (where appropriate) with facilitating Ruils online group activities.
• Support with the monitoring of CILS activities.
• Manage our Core20Plus5 initiative to engage with community organisations (council, voluntary, health & wellbeing, resident associations), and local residents to:
• Increase Ruils understanding of local health and wellbeing support needs.
• Record findings of engagements as basis for new services deployment.
• Promote new volunteer requirement at micro-level in targeted localities.
• Evaluate what new group activities will meet local resident wellbeing needs and propose plan for delivery.
• Support the delivery of Ruils Health & Wellbeing Events in key areas of focus including contacting local residents to promote the events.
• Identify, reach out and establish ongoing relationships with like-minded organisations to attend their health and wellbeing events in the targeted localities. As a community connector, outreach should also identity individual influencers in these areas in order to utilise their knowledge, insight and influence with the challenges faced by local residents.
• The goal is to establish a trust and confidence to maximise our engagement with local residents.
• Other duties as deemed appropriate relating to the community services, or Ruils services generally.

Ruils Culture

At the heart of Ruils is good people. We believe in mutual respect where we value everyone’s strengths and celebrate our differences and imperfections. We all support a collaborative ‘us’ mentality where we share our knowledge for the benefit of our colleagues and clients.

Our culture is underpinned by clear, honest and transparent communication at all levels. We are all committed to creating an organisation that supports our personal and professional lives but can still be a fun and sociable place to work.

We all passionately believe in the same vision for Ruils and our clients, supporting people to become valued, effective and independent members of society. We will achieve this through open collaboration as a team and an empathetic approach to our clients.

For us all to grow and flourish we are committed to creating a supportive, caring and kind environment for every member of our team. We will do this by trusting our colleagues and acting with the utmost integrity and accountability with everyone we come in to contact with. We are all committed to the success and growth of Ruils and appreciate this will be achieved through being flexible and accessible in our approach to work and by supporting each other to reach our full potential.

Finally, we know that it is the people at Ruils that make the difference. We will encourage and welcome like-minded people to the team who share and are committed to our values.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

General

The post-holder is expected to work in line with the Ruils’ policies and procedures including health and safety, confidentiality, safeguarding adults and children, and equal opportunities and diversity. In carrying out their duties the post-holder should endeavour to maximise the opportunity for disabled clients to be independent and to create opportunities that enable them to reach their full potential.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

The post-holder will:

• Promote the work of Ruils.
• Be self-servicing and will maintain efficient files and records and records on the Ruils database.
• Attend monthly staff meetings.
• Attend personal and peer supervision and appraisal meetings.
• Attend and contribute to Planning Days and Events as and when required.
• Undertake any training necessary to improve performance.
• Comply with all relevant legislation.
• Ensure that confidentiality of client information is maintained in line with GDPR regulations.

Special Requirements:

• Flexibility to work outside of normal office hours on occasion. Ability to work remotely or online for a period of time, with strong IT skills. 
• We actively encourage applications from disabled people and people with long term health and mental conditions.
• We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.

The Housing Income Manager is Refuge’s expert lead and responsible for all elements of housing income management for our accommodation, including the policy framework, service charge calculation and rent setting, housing income budgets, training and management of rent collection, reporting and ensuring that all the processes meet the high standards set by the organisation and regulations in place.

Location: Flexible at one of our offices across West Sussex (Crawley, Horsham, Haywards Heath, East Grinstead, Shoreham, Worthing) and hybrid option possible

About Us

Citizens Advice West Sussex are a dynamic and impactful local charity dedicated to empowering people through advice and overcoming inequalities.  Each year, we help thousands of people, making a tangible difference in our community. We are now seeking a professional to join our Senior Leadership Team as the Senior Finance Business Manager, working with the CEO to deliver our strategy and ensuring robust financial management.

Team Overview:
Managing and leading a small finance team consisting of Finance Officer, Bookkeeper, you will report to the CEO and a member of the Senior Leadership Team.

Role overview:
Join our busy charity’s Senior Leadership team to oversee the finance function and drive business strategy. You’ll collaborate on local bids, support income generation, and develop feasibility plans for innovative ideas. Ensure daily finance operations are compliant and high-performing, and develop both organisation-wide and project-specific budgets. Partner with leadership to ensure projects are well-resourced and within budget. You’ll also prepare reports for the CEO and Trustee Board, deputise for the CEO, and lead key business delivery areas.

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back.  We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply.  As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

Benefits

• Annual Leave: 28 days annual leave plus bank holidays (pro rata).

• Employee Assistance: Access to an employee assistance program.

• Training and Development: Opportunities for ongoing professional development.

• Discount Schemes: Eligibility for charity discount schemes.

• Work Environment: Join a supportive and inclusive team dedicated to making a positive impact.

HOW TO APPLY:

If you are a strategic thinker with a passion for finance and a commitment to social justice, we would love to hear from you. Please click on the apply button to go to our vacancies page

Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.

The postholder will manage our busy Carers Leeds Advice and Support Team who are the first point of contact for most carers and professionals. This includes ensuring the smooth running of our Advice Line and Triage process, overseeing delivery of Carers Leeds benefits offer and leading a team of Carers Support Workers who work across our service.

The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.

We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.

This post is subject to a satisfactory a DBS check. 

Excellent terms and conditions including:  

25 days annual leave plus bank holidays  

Flexible working

Hybrid working (part home/part office based) 

Employee Assistance Programme 

Health and Wellbeing activities 

Prospectus is delighted to be supporting Independent Age as they look to appoint an Interim Helpline Specialist on a 6 month contract. This position will be focused on their advice line service focused on increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life.

They’re in the process of transforming and growing their Information and Advice Service and are looking for someone to add leadership capacity to set them up for success.

The Helpline Specialist will support with the delivery of their advice and support services as well as line management and coaching of three service managers. You will also support with a review of their outsourced helpline services, reviewing options for future delivery.

The successful candidate will have in-depth knowledge and experience of Information and Advice provision with experience of delivering high volume, telephone-based information, advice and casework services. You will be a personable and experienced leader, with the ability to coach and mentor staff to develop their capability.

Please note: Prospectus will be reviewing applications on a rolling basis for this vacancy therefore we would encourage suitable candidates to apply ASAP.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. Please contact Matt Till at Prospectus to discuss.

If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Location: UK, France or East Africa preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £53,000 - £55,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave + public holidays, counselling support and annual wellbeing days.

VIDERE

Videre is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action.

POSITION SUMMARY

This is a critical role in the organisation, reporting to the Senior Director - Innovation. The role is responsible for the implementation, oversight and continued improvement of the organisation’s security risk management framework and processes.

The Security Manager will support both our own project teams as well as the work we do with partners which includes training and accompaniment on human rights documentation and the security risk management necessary to do this work safely. We also oversee a project providing ad-hoc advice directly to non-violent social movement activists which this role will manage.

MAIN RESPONSIBILITIES

• Ensure Videre’s Security Risk Management framework is up to date, efficient and effective.
• Conduct regular Security Risk Assessments (jointly with relevant Managers and Teams) for areas of programme operations, partner locations and other areas of risk.
• Develop and maintain Safety and Security Management Plans and SOPs for projects, and ensure relevant staff are familiar with its contents.
• Develop scenario planning for security and safety risk management.
• Provide proactive safety security management advice, guidance and support.
• As needed, lead the crisis management response when security incidents occur.
• Develop security risk management training resources and deliver them to staff and partners.
• Provide day-to-day Safety and Security Management, and assurance, including: situation monitoring, information sharing and reporting, implementing mitigation measures, reporting, and evaluation.
• Foster a ‘security culture’ within Videre.
• Manage Videre’s contribution to various consortiums.

PERSONAL COMPETENCIES AND SKILLS

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• You will have a proven track record of providing security and protection advice and training to human rights defenders, activists, and local civil society organisations.
• You will have a deep knowledge of security risk management, security in unstable environments, duty of care, protection strategies, shrinking civic space, and state and non-state opponents.
• You will be familiar with the holistic model of security.
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• An understanding of human rights and a strong belief in their indivisibility and interdependence.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.
• Strong technology / IT skills and understanding of digital security/secure communications.

Preferred

• You may have a proven track record of in one or more of:
• Working as part of large, complex, multi-donor consortiums.
• Living and working in violent environments or closed civic spaces.
• Delivering training in-person and remotely to a diverse range of learners.
• Experience with human rights research, investigations or legal cases
• Experience with filming or documentary making.
• You may have excellent written and spoken additional languages (other than French and English).
   

APPLICATION PROCESS & TIMELINE

• Please apply via Breezy: submit your CV (maximum two pages) and a cover letter (maximum 400 words) describing your suitability for this position.
• Applications will close on 8 September.
• Initial interviews will be conducted remotely. Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
• We intend to complete the recruitment process by 4 October.

We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we are committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other legally protected status). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments.

We are looking to recruit to an Advice & Equalities role to work closely with our METRO GAD (Greenwich Association of Disabled People) team to provide an advice & support service for disabled people including around hate crime in Royal Borough Greenwich (RBG). We are looking for someone with a good instinct for the needs of disabled people; confident liaising with the local statutory sector, sharing our belief in the power of lived experience and the need for society to remove barriers for disabled people. 

If you would like to work in an inclusive and supportive environment and think you could support disabled people in RBG around their advice needs, we’d like to hear from you. There is plenty of opportunity to develop your skills in the role. We also encourage applications from Black, Asian and other minoritised candidates with lived experience of disability, who are currently underrepresented in our organisation. 

Health Partnerships Manager

Permanent

Salary: £38,000 - £40,000 per annum, depending on experience, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and either Wednesday or Thursday.

Closing date: 5pm, 18th September 2024

First interviews online: 30th September or 1st October 2024

Second interviews in-person (if needed): 8th October 2024

An exciting opportunity for a Health Partnerships Manager has arisen at World Cancer Research Fund. 

World Cancer Research Fund champions the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight and physical activity, so that we can empower people to make informed choices to reduce their cancer risk.

We are seeking a Health Partnerships Manager to play a key role delivering on our strategy to support health professionals, with responsibility for developing partnerships and marketing campaigns which progress this work and widen its reach. The role also line manages the Health Information Officer and supports the development and marketing of our cancer prevention information and support for the general public.

The successful candidate will have extensive experience of clinical/public health stakeholder engagement at all levels and of developing successful partnerships with other organisations. An in-depth understanding of the UK health sector and the educational landscape for health professionals is essential.

They will have a proven track record of developing marketing campaigns for health professional and consumer audiences, collaborating with creative specialists and deploying and optimising a range of cost effective marketing methods. Their understanding of good practice in developing evidence-based health information will enable them to support accurate and engaging communication across digital and print.

They will be skilled in communicating verbally and in writing and use their interpersonal skills to build and maintain fruitful working relationships internally and externally. They will be a strong project manager, deadline and results focused, with the drive to reach new audiences with our important messages and support. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

ABOUT THE ROLE

This is a new post within this service area in which we are seeking an ambitious, person-centred leader to join our team in Royal Borough of Kensington and Chelsea (RBKC) as a Service Manager. In this role, you will report to the Area Manager, and you will manage multiple dispersed services across the RBKC region, managing a team of 9 support workers. 

The service provides 154 units of accommodation to people experiencing homelessness and who have complex needs. The services are spread across the area and are 24 hour supported accommodation sites. You will lead your service to comply with the needs of our commissioners, residents, and organisation, whilst supporting staff to create a Psychologically Informed Environment (PIE). You will have overall responsibility for your service to deliver high quality service delivery, performance, and improvements. 

We are looking for someone who is experienced in supporting those who face multiple and complex needs, ideally homelessness. We actively encourage applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. We have a team of EDI Ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

Shift Pattern: 37.5 hours per week, Monday to Friday in the face to face service, you will also partake in our out of hours on call duty and may be required to work flexibly to meet service needs and requirements.

What are we looking for?

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What would we like, but not essential?

• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management/Leadership

• Manage the end to end employee lifecycle of staff, providing advice, guidance and support as required
• Facilitate the team in identifying solutions to challenges presented in relation to all elements of service delivery
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment

Service Delivery

• Manage the overall day-to-day operational delivery of the service and work directly with colleagues, residents, and participants, as well as other stakeholders to provide a high-quality holistic service which meets the needs of all stakeholders
• Ensure service responsibilities and requirements are carried out effectively
• Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct

Risk Management, Information Management, and Case Recording 

• Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate
• Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team

Property and Housing Management

• Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing
• Ensure the accommodation in which residents live is clean and maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently
• Ensure a provision of a high-quality housing management service to residents

Financial Management

• Manage the service’s budget and review monthly management accounts; manage set budgets effectively and ensure resources are maximised
• Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are looking to recruit a creative and ambitious Fundraising and Communications Manager for our community based organisation based in West London. A key focus of the role is the development of our donor management systems, event organisation, digital appeals, and corporate partnerships, whilst providing strategic oversight of the charity’s internal and external communications.

Bid-writing expertise is desirable but not essential. We are looking for a highly effective individual with demonstrable and relevant fundraising experience, as well as excellent planning, organisational and people skills. The Fundraising and Communications Manager will work alongside the Senior Leadership Team to ensure we take a strategic approach to fundraising that ensures the charity’s income will support our growth and development in the years ahead, in line with our 2030 Strategy.

This is a great opportunity to bring established skills and experience to bear in a local organisation undertaking groundbreaking work in a range of exciting areas. The Fundraising and Communications Manager will collaborate closely with the local community and a wide range of local partners and donors. Your input and collaboration will support the charity’s work developing innovative food access models and civic engagement programmes, as well as our efforts campaigning to change the policies that perpetuate poverty.

In 2021 we launched our five-year strategy, ‘Future Forward’ setting out our ambitions for children and young people. Safeguarding is a vital component of ensuring the success of this strategy, which focuses on four key areas:

• Safe People 

• Safe Practices

• Safe Partnerships

• Safe Storytelling

We are looking for a dedicated Safeguarding Manager to join our team who will continue to take forward our vision and safeguarding action plan, supporting staff, volunteers and young people to ensure everyone we work with is safe from harm.  

JOB DESCRIPTION

Safeguarding Culture

• Embed a safeguarding culture where it is everyone’s responsibility to safeguard children, young people and adults at risk and safeguarding is at the heart of everything we do

• Lead on the development and implementation of The Diana Award’s Safeguarding Strategy and Framework

• Take responsibility and oversee The Diana Award’s newly formed external safeguarding Commitee, in line with the group’s terms of reference. Working with them, and internal stakeholders to ensure best practice across the organisations.  

  Case Management:

  • Take the day-to-day lead on managing and actioning anything which constitutes a safeguarding concern in line with our Safeguarding Policy; this includes making referrals to and liaising with The Diana Award's Safeguarding Committee, statutory organisations and other agencies/organisations as appropriate

• Provide specialist advice and support to staff and volunteers across the organisation in all aspects of safeguarding, ensuring best practice and accountability. Attend events and training as the Designated Safeguarding Lead where required

Safeguarding by Design

• Review and update The Diana Award’s Safeguarding policies and procedures, creating new procedures as required and ensure wider policies have considered safeguarding requirements

• Work with teams across the organisation to ensure a ‘safeguarding by design’ approach to all programme design, implementation and partner/stakeholder relationships

• Develop, implement and deliver a robust training programme that equips staff and volunteers with effective tools to safeguard services users and themselves

• Involve young people in building safe practices and programmes through existing channels (e.g., youth boards, surveys)

• Work with our Marketing & Communications, Fundraising and Policy teams to ensure young people are empowered and supported to shape their own storytelling process and that our external media and communications reflects safeguarding best practice

  Risk Management & Compliance

• Ensure confidential, robust and accurate record-keeping e.g. through MyConcern (disclosure reporting tool)

• Coordinate and lead on the process of all reporting in relation to safeguarding, both internally and externally, providing regular updates to SLT and the Board, in addition to adhering to statutory reporting guidelines

• Support and advise teams on creating risk assessments which address safeguarding requirements, review, and sign off, in line with the organisational risk management policy and framework

  Other Responsibilities

• Stay aware and informed of updates to the law, safeguarding best practices, youth empowerment, and other topics relevant to the role and the organisation

• Undertake any and all other reasonable and related tasks associated with this role

PERSON SPECIFICATION  

Experience, Knowledge & Skills

• Experience of working in a setting with children and young people implementing safeguarding practices

• Experience of working with adults at risk from a safeguarding point of view (desirable)

• Expert knowledge of the UK safeguarding regulatory framework concerning children and young people including the roles and responsibilities of key safeguarding agencies

• Knowledge of applying safeguarding practices in an international setting (desirable)

• Proven ability to assess complex scenarios in high-risk environments, in order to give high-quality advice and identify pragmatic solutions

• Ability to quickly establish personal credibility and to develop and maintain effective relationships, including working with people with differing perspectives

• Ability to consult and negotiate with external agencies to reach the best outcomes for children, young people and adults at risk

• Ability to use own initiative and manage multiple tasks with minimum supervision.

• Strong verbal and written communication skills, in particular, being able to effectively communicate and present information clearly and concisely

• Proven ability to routinely handle emotionally distressing and confidential information

• Experience of delivering engaging training sessions to staff and volunteers on safeguarding

• Understanding of confidentiality, consent and information sharing, including GDPR 

• Ability to undertake occasional travel around the UK (i.e. to support at residentials or training as required)

PERSONAL ATTRIBUTES

• Passionate about social justice and supporting young people to reach their full potential

• Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment

• Personal integrity, credibility, resilience and good judgement 

• A ‘can do’ attitude and driven to achieve great results

• Ability to work well under pressure and manage competing priorities

• Able to quickly build credibility internally and externally 

• Able to represent the organisation, reflecting its values and priorities 

The successful candidate must have the right to work in the UK.

Application deadline: Thursday 19 September 2024 at 10.00am. Shortlisted candidates will be invite to an interview during the week of Monday 30 September in our London Office.

Hours: This role is offered at 22 hours per week. This may require working outside normal office hours occasionally to meet the demands of the service

Location: We work flexibly to meet the needs of the service. This includes working from GP surgeries, supporting people in the community, working from our main offices in Scunthorpe, Scunthorpe General Hospital and working from home

Role Profile

You’ll act as the first point of contact for client referrals from North Lincolnshire Councils Adult Services. Clients will have already received a full assessment by the Adult Services team to identify and meet their personal care needs. Your role will complement the outcome of this assessment, enabling clients to explore and identify low level interventions in relation to their domestic and social needs.

You’ll empathise with people and provide person-centred support in a non-judgemental way, enabling them to self-manage. You’ll use a strength-based approach focusing on what the person can do for themselves to improve their quality of life and build resilience by supporting them to identify what assets they already have or can draw upon – family, friends, neighbours, religious organisations, community programmes, cultural and ethnic organisations, or other support groups throughout North Lincolnshire. Working as part of the wider integrated team, you’ll work to divert demand away from the ‘front door’ of health and adult social care, increasing the capacity of domiciliary care teams across North Lincolnshire and enabling a holistic approach to clients' health and wellbeing.

You’ll ensure service data and local intelligence is captured and communicated to inform the review, revision and development of interventions to meet needs, strengthen community and individual resilience and help to develop and grow accessible and sustainable activities and services that address the wider determinants of health and reduce health inequalities.

You’ll also record project outcomes and develop a feedback loop ensuring the impact of community response is reflected back to system partners, facilitating understanding of the impact of low level interventions on individuals and the system as a whole.

You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You'll be an important and valued member of the team and, with the support of Citizens Advice North Lincolnshire, will be responsible for ensuring people focused outcomes are met in a pressurised environment. 

What we offer our staff

We provide an employee assistance scheme managed by LifeWorks. Benefits include:

• 24/7 - 365 telephone helpline
• LifeWorks online support website
• LifeWorks app
• 6 sessions of face to face counselling per issue – unlimited issues per annum
• Employee legal helpline
• Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
• Childcare and eldercare matching service
• Savings on everyday purchases and life events
• Access for family members and dependants – excluding counselling and legal advice

Annual leave: Annual leave is 28 days from 1st January to 31st December, plus 8 bank holidays

About Kinship:

 Kinship is a charity committed to supporting families with kinship care arrangements. They provide vital support to families across the UK, ensuring that children in kinship care receive the love, stability, and opportunities they deserve. As they continue to grow, they are looking for a dedicated Research Manager to join their team and support their mission.

Purpose of Role:

Join us in a new and impactful role where you’ll significantly contribute to our expanding research program. At Kinship, the leading provider of services for kinship carers in England and Wales, you’ll collaborate with internal teams and research partners like the University of Oxford and Lancaster University. Your work will span all research stages, from design to impact, directly influencing our services, policy, and practice. Your research will make a tangible difference, supporting over 12,000 kinship carers and building a robust evidence base for kinship family support.

Key Responsibilities:

In this impactful role, you'll contribute to shaping and executing Kinship's research strategy. Key duties include:

- Leading research design, data analysis, and reporting.

- Conducting desk research, surveys, and focus groups.

- Collaborating with the Head of Policy and Public Affairs on the annual kinship carers survey.

- Analysing Salesforce CRM data to inform policy and service development.

- Managing research projects with external partners, ensuring high-quality outcomes.

- Supporting kinship carers' participation in research.

- Presenting findings and maintaining an up-to-date online research bank.

This role is critical in generating insights that directly impact kinship care services and policy development.

Skills & Experience Required:

- Proven expertise in applying qualitative and quantitative research methodologies across diverse projects.

- Strong experience in planning, commissioning, and managing research projects, ensuring timely and budget-conscious delivery.

- Track record of delivering impactful research in a relevant field.

- Exceptional written communication skills, adaptable to various audiences, including kinship carers.

- High-level data analysis and presentation skills, with a focus on strategic thinking and influence.

- Proficiency in CRM systems (preferably Salesforce) and strong financial literacy for managing research budgets.

- A collaborative, self-starting attitude, committed to meaningful participation and the values of equity, diversity, and inclusion.

Candidate Profile:

We are seeking a confident and strategic individual with the ability to build and maintain positive, productive relationships both internally and externally. Financial literacy and experience in managing research budgets are essential. The ideal candidate is a self-starter, capable of taking initiative and driving projects forward.

Desirable Experience and Knowledge:

- Postgraduate-level training in research methods.

- Experience with peer researchers and fundraising for research.

- Understanding of children's social care.

- Lived experience of kinship care.

Attributes:

- Flexibility to travel across England and Wales.

- Commitment to equity, diversity, and inclusion.

- Enthusiastic team player with strong problem-solving skills.

- Excellent written and spoken English.

- Permission to work in the UK.

-Dedication to the values and objectives of Kinship is essential.

Compensation & Benefits:

- Competitive salary

- Full Time/Perm Position

- Hybrid Working (3 Days in Office in Vauxhall, London)

- Pension scheme

-- 30 days of holiday per year, plus bank holidays

- Opportunities for personal and professional development

- A supportive and collaborative working environment

If you're passionate about making a difference to the lives of families in kinship care and have the skills and experience we're looking for, we'd love to hear from you. To apply, please send your CV and a cover letter explaining why you're the perfect fit for this role by Wednesday 4th September 2024.

We look forward to welcoming you to the Kinship family!

Kinship is an equal opportunities employer committed to promoting a positive and inclusive working environment.

Are you experienced with Major Donor or Mid-level fundraising? Are you looking for a part-time role where you can make a real impact? Charity People are delighted to be partnering with The Royal Medical Benevolent Fund (RMBF) to find a new Part-time Philanthropy Manager

Philanthropy Manager
28 hours/4 days a week
£42,000 - £45,000 pro rata
Hybrid 2 days a week in the office in Wimbledon

About the charity

The Royal Medical Benevolent Fund provides vital financial help, mental health support, and practical advice to doctors and medical students facing unexpected hardships such as illness, injury, and bereavement. Their work makes a significant difference in the lives of those who turn to them for support, making it possible for them to navigate through challenging times and continue their essential work in the medical field.

About the role

As Philanthropy Manager, you will play a key role in developing the mid-level and High Net Worth Individuals programmes while focusing on growing income from the existing donor database. You will also have the opportunity to identify, attract, and cultivate new donors using your experience and expertise in philanthropy management. You will collaborate with the Head of Fundraising and Communications to implement donor segmentation, build supporter stewardship, and appeal strategies for mid-level and high-value individuals. You will assist in the creation and implementation of a legacy and in-memory strategy.

About you

The RMBF is a small charity with a lovely team feeling. You will be a team player. You will have excellent interpersonal and written communication skills. You will create compelling funding proposals, deliver verbal presentations, and make face-to-face asks as part of donor solicitation.

You will be able to build and maintain strong donor relationships. You will have a proven track record of delivering income against targets and working collaboratively as part of a team. Strategic thinking and the ability to develop effective fundraising strategies. This includes analyzing data, prioritizing efforts, and adapting approaches based on feedback and results.

How to apply

If you are excited by this role then please send your updated CV to Katharine at Charity People for more information or contact Katharine for an informal confidential chat about the role and to hear more about the next steps. The closing date for this role is 19th September at midday.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.