Advice Manager Jobs
Adult Carer Services Manager role
Hours - 28 hours per week
Salary - £36,350 per annum FTE (£27,141 actual)
An opportunity is available to help make life better for carers
Are you self-motivated, organised, empathetic, able to work independently and think on your feet, then you might want to consider joining a small team of like-minded people.
Our charity, the Carers Support Centre, works across Bristol and South Gloucestershire to support unpaid family carers who are supporting their loved ones at home.
We currently have a vacancy in our Adult Services Team to support the Chief Executive and Senior Management Team and work with our Adult Carer Team. This is a senior role that requires managerial experience, an understanding of the health and social care sector, safeguarding, empathy and the ability to work with different employed teams and volunteers.
Main duties will include:
To:
· Be a member of the Senior Management team and actively participate in the overall strategic management and development of the organisation.
· Ensure that the strategic development of the adult carer services are co-ordinated and services are delivered in line with funded contract requirements, CSC's development plan and local and national strategies and priorities.
· Be responsible for the support, supervision, management and development of the Carer Support Team, Health Team, Volunteer Development & Carers Time Team Managers and the Walk & Talk lead.
· Be the Adult Safeguarding lead, working in conjunction with the Children’s Safeguarding lead and deputies.
· Lead on the staff wellbeing programme and areas of work.
There’s lots more we could tell you, but why not apply and come and see for yourself.
Closing date for applications is 5th August 2024 @ 9am with interviews on 14th August.
Please visit our website for all the information you need and details of how to apply. All completed applications should be returned to via email.
If you would like to know more about this role, please get in touch for further information.
Registered Charity No: 1063226
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 August 2024
Ref 6788
Are you a passionate marketing leader with strong experience of building deep connections and driving income growth? Do you thrive in a dynamic, fast-paced environment? We are recruiting for an exceptional Senior Marketing Manager - Retention and Growth, to join our Loyalty Squad and make a real difference.
About Us
We are Save the Children. Together we create lasting change with and for children. In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.
About the role
As our Senior Marketing Manager - Retention and Growth, you will provide strategic marketing leadership to the Loyalty Squad. Partnering closely with the Head of Loyalty, you will spearhead the planning and execution of compelling retention and income growth campaigns. Your role will be pivotal in forging strong relationships with supporters, prompting action, and increasing donor value. Ensuring our marketing efforts are engaging, accurate, and inspiring, you will align all supporter touchpoints for maximum impact.
In this role, you will:
- Collaborate within a multi-disciplinary team to retain and engage supporters, leveraging data and insights to understand audience needs and motivations.
- Develop and execute multi-channel marketing plans aimed at achieving ambitious income and loyalty targets.
- Oversee marketing efforts across Email, Direct Mail, Telemarketing, SMS, and Messaging.
- Ensure a seamless supporter experience across all touchpoints to deepen engagement and drive long-term value.
- Manage content plans and create inspiring marketing assets across various engagement opportunities, collaborating with agencies as needed.
- Analyse the effectiveness of marketing strategies, using data insights to drive a test-and-learn approach and share learnings across the team.
- Participate in an out-of-hours roster for emergency appeals, as required.
About you
To be successful, it is important that you have:
- Proven experience in growing customer or supporter value.
- Expertise in leading and coordinating retention marketing, including campaign development, data analysis, and audience planning.
- Proficiency in delivering complex, integrated multi-channel marketing campaigns.
- Technical leadership in marketing delivery across various channels.
- Skilled in supporter stewardship and experience design, crafting engaging journeys to deepen supporter engagement.
- Strong project management capabilities with a track record of delivering complex projects on time and within budget.
- Proficiency in managing large budgets and analysing complex data for strategic decision-making.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
- You can find our employment offer here.
Closing date:August 18, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 14 August 2024
Ref 6776
Save the Children UK has an exciting and fulfilling opportunity for a dynamic, influential, and collaborative digital expert with solid experience working in a digital marketing/experience capacity, on a B2C website to join us as our Senior Digital Experience Manager (Website).
About Us
We are Save the Children. Together we create lasting change with and for children. In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.
About the role
As our Senior Digital Experience Manager (Website) will play a leadership role in setting and driving cutting-edge standards for digital content, copywriting assets, and experiences across all owned digital channels. You will be one of three Senior Digital Experience Managers, with a specific focus on managing and improving the performance of our main corporate website to meet both business and user needs, while supporting our multi-disciplinary marketing squads.
You will also support stakeholder teams such as our multi-disciplinary marketing squads develop brilliant user-centric marketing campaigns that drive high quality traffic by advising on UX, journey planning and digital content.
In this role, you will:
- Lead the development and creation of inspiring, engaging, and accurate content and assets across all channels and experiences for a marketing squad.
- Manage and continuously improve the performance of the Save the Children main website to ensure it meets KPIs, especially conversion, and remains up-to-date and compliant.
- Act as the primary organisational contact for website functionality and content.
- Collaborate closely with the Senior Product Manager to define and deliver functional improvements to the website.
- Manage third-party and close stakeholder relationships and contracts pertaining to the website.
- Lead the UX across Save the Children digital products & channels, including owned social channels, websites, microsites, and coalition websites when appropriate.
- Be a leading expert on our in-house forms engine, continuously improving the user experience.
- Provide informal training to staff on digital content best practices and systems, including website CMS and social media management tools.
- Ensure that Save the Children digital experiences are accessible and compliant with the latest legislation and best practices.
About you
To be successful, it is important that you have:
- Solid experience working in a digital marketing/experience capacity, on a B2C website.
- Extensive experience in developing digital content for a range of channels, including social, email, and websites, which follows best practices and is engaging and inspiring for customers/supporters.
- Experience in storytelling within a digital context.
- Knowledge of new digital trends and emerging consumer technology, with the ability to apply this knowledge in developing ideas and informing decision-making.
- Experience managing third-party suppliers effectively.
- Proficiency with digital analytics packages (e.g., Adobe Analytics, Google Analytics).
- Experience with various Content Management Systems; Adobe Experience Manager experience is desirable.
- The ability to work to deadlines, have an MVP mindset, be data-driven, creative, and technically adept and endlessly curious. In addition, you will have
- Passionate about digital content and UX, identifying new innovations and helping Save the Children become sector-leading in these areas.
- Significant experience developing digital experiences using best practice user experience design principles.
- Significant experience managing websites at a B2C organisation.
- Experience of using and conducting user research to improve digital experiences.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
Closing date: August 14, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Germain’s Wellbeing (SGW) was established in 2020 as a community-based mental health service aiming to equip people to self-manage their mental health issues. Now an independent charity, SGW has become one of the main mental health referral points for GP-based social prescribers throughout Birmingham and North Solihull. Each year we support around a thousand service users using evidence-based interventions.
As the Service Manager and Lead Practitioner, you will manage a dedicated service delivery team of staff and volunteers, training new Emotional Wellbeing Practitioners and collaborating with the CEO on recruitment. Your role will also involve direct service delivery, conducting one-to-one sessions, facilitating group workshops, and managing weekly drop-in support.
In addition to service delivery, you will oversee the monitoring and evaluation of interventions, ensuring outcomes are accurately recorded and reported to funders. You will also serve as the internal safeguarding lead, maintaining and developing policies to ensure the safety and wellbeing of all service users.
You will work collaboratively with the CEO, Board of Trustees and St Germain’s Church to integrate the mental health service within the church’s holistic community provision, fostering strong partnerships with local referral agents and promoting the service to generate engagement.
The role is offered on a permanent basis, subject to ongoing funding.
Benefits
- 25 days Annual Leave plus Bank Holidays.
- 3% Employer pension contribution
- Flexible Working on request (in line with business needs, Monday is a core office day)
- Positive and supportive working environment with regular supervision and training.
If you have a passion for mental health and possess the required skills, we would love to hear from you.
Please submit a copy of your CV and cover letter. The cover letter should detail why you would like to work for St Germain's, as well as outlining how you meet the essential and desirable criteria on the person specification.
The client requests no contact from agencies or media sales.
Endometriosis UK Support Services are a lifeline for those affected by endometriosis who have nowhere else to turn while they wait for a diagnosis, treatment, and care. We run a successful helpline delivered by volunteers with lived experience of endometriosis, who understand the challenges of living with the disease. Our volunteers provide vital emotional and practical support to those affected by endometriosis.
We have experienced an increasing demand for our services, with a 1230% increase in calls to our Helpline between 2020-2023. The pandemic has left a legacy of delays accessing endometriosis surgery, treatment, and care. Waiting lists across the country are now 60% longer than prepandemic levels. Even with a diagnosis, support can be difficult to access. 72% of those with endometriosis were not given any written information when diagnosed, and 81% report endometriosis has negatively impacted their mental health.
Thanks to the generous support of the community, we are now in the position to expand our support services to include a new specialist support line. The new nurse-led support line recognises the growing need for specialist advice and information offered endometriosis community.
We are looking for an endometriosis clinical nurse specialist to lead on this service, delivering phone and email support for those affected by endometriosis. Working closely with the Head of Support and Information and Specialist Advisor, the Support Line Manager will contribute to the set-up, launch and delivery of this service. This will include recruiting two helpline advisors and designing methods of monitoring and evaluation.
We would accept a job share ensuring the partnership covered 5 days a week, 8.5 hours a day.
Location: Remote or Office-based (London Bridge) or Hybrid (2 days working from home).
Closing date for applications: 1pm Friday 9th August
Interview dates: Will take place around Tuesday 27th August (Exact dates to be confirmed).
The client requests no contact from agencies or media sales.
- £37,062 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based in Beckenham/Orpington, with travel required across all SEL Mind boroughs
- Hybrid working considered in line with policy
The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.
The Casework Manager will play a key part in the service, providing line-management and supervision to a team of welfare benefits specialists, and on-site supervision for South East London Mind’s weekly form-filling clinic. The post-holder will lead on making sure that we are delivering high-quality and accurate advice in a way which meets the needs of our clients.
We are looking for people with significant experience of working within welfare benefits, including providing representation at appeals, and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems, and experience of management and supervising the work of others (whether staff or volunteers) are also essential to this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 4th August (11:59pm)
Likely interview date: Wednesday 14th August
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
We are looking to recruit a creative and ambitious Fundraising and Communications Manager. A key focus of the role is the development of our donor management systems and corporate partnerships, whilst providing strategic oversight of the charity’s internal and external communications. Bid-writing expertise is desirable but not essential. We are looking for a highly effective individual with demonstrable and relevant fundraising experience, as well as excellent planning, organisational and people skills. The Fundraising and Communications Manager will ensure we take a strategic approach to fundraising that ensures the charity’s income will support our growth and development in the years ahead, in line with our 2030 Strategy.
This is a great opportunity to bring established skills and experience to bear in a local organisation undertaking groundbreaking work in a range of exciting areas. The Fundraising and Communications Manager will work alongside colleagues with a wealth of experience at Sufra, and will collaborate closely with the local community and a wide range of local partners and donors. Your input and collaboration will support the charity’s work developing innovative food access models and civic engagement programmes, as well as our efforts campaigning to change the policies that perpetuate poverty.
We would encourage applications from local residents, with knowledge of the London Borough of Brent. We’re open to applications from anyone with relevant experience, but we are particularly interested in hearing from those with the following:
- Accredited Fundraising and/or Communications Qualification OR Equivalent Experience
- 3+ years of relevant fundraising experience in a charity of a similar size or larger than Sufra
- Experience in the strategic management of marketing and communications
- Line Management and supervision
- Budget Management
- CRM development and management
- Proven numeracy and data analysis skills
- Excellent written communication skills, including writing creative and impactful copy
- Ability to work with others collaboratively
- Advanced IT Skills (Microsoft Office, Teams,
SharePoint, Mailchimp, CRM systems) - Honest and Trustworthy
- Positive, Friendly & Hard-working
- Able to work in a fast-paced environment and manage different projects at once
- A self-starter with a can-do attitude
- Commitment to the Values of Sufra
Title: Technical Manager Oncho/LF (RLM project)
Salary: Local terms and conditions apply
Location: Kaduna or Abuja, Nigeria
Contract: Two-year Fixed Term Contract
Hours: Full time 35 hours per week
About the role
Reaching the Last Mile (RLM) is a high profile, high value, multi-partner programme, which will make a significant contribution to the control and elimination of the Oncho LF across 13 countries. Sightsavers is the coordination partner in Nigeria and working with other partners to delivery on programme outputs.
The Technical Manager will work closely with the Global Technical Advisor for Oncho and LF to advise, guide and support the implementation of RLM adhering consistently to global, national and organisational policy, strategy, technical norms, contract terms and conditions ensuring that elimination/break in transmission timelines are not only met but exceeded where feasible.
As the Technical Manager you will ensure current WHO guidelines on Onchocerciasis elimination are followed and propose strategies for accelerating elimination of transmission. You will also provide technical support and oversee the implementation of onchocerciasis Lymphatic Filariasis activities, including MDA, pre-STOP MDA surveys, Stop MDA surveys, Post-treatment Surveillance, Post-elimination Surveillance, Dossier development, in coordination with the Sightsavers technical managers.
Further duties include:
- Being the point of contact for providing technical advice to RLM supported states country programmes on onchocerciasis and Lymphatic Filariasis.
- Work closely with FMOH, Oncho LF Elimination committees to align country programmes as recommended.
- Prepare progress reports on onchocerciasis and Lymphatic Filariasis RLM activities to Director RLM/NTD, Coordinator- Technical Advisor and country team.
- Link with the global technical advisers for LF, Oncho and for Patient Care to ensure synergy between activities and planning.
- Ensure close coordination of alignment of technical advice and activities in states were RLM is not the only source of Oncho LF or MDA funding.
- Ensure Value for Money (VFM) and Leave No one Behind (LNOB) across all activities.
- Ensure timely evidence-based reports as required by the country office as coordinating partner.
- Ensure onchocerciasis and Lymphatic Filariasis activities are aligned with organization technical standards, nationally/internationally recognised standards and respective National Health Systems.
- Work closely with the Technical Advisors to exceed the onchocerciasis LF commitments of RLM.
- Work closely with technical advisors to keep up to date with and implement new developments in programme best-practise for onchocerciasis and WHO guidance.
- Escalate issues to the global Technical Advisors of Onchocerciasis and LF.
As the ideal candidate you will hold a degree or equivalent qualification in a relevant discipline and hold extensive experience and/or qualifications in onchocerciasis/LF within development sector. You will also have a successful track record of working in different context and have a background of working within a complex matrix structure without compromising the roles of key programme personnel.
Further requirements include:
- Ability to think strategically and effectively translate concepts into action plans.
- Demonstrably skilled in both written and verbal communication in English and French is an added advantage.
- Excellent analytical and IT skills.
- An understanding of and commitment to equality of opportunity for disabled people.
- Experience of managing a team.
- Experience of managing programmes/implementation.
The Technical Manager is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
To apply for this exciting new opportunity, please submit your CV via our recruitment portal, and answer the application question. We are particularly interested in learning of your motivations for applying.
We anticipate that interviews will take place during the weeks of 19 August (for first stage interviews) and the week of 26 August (for second stage interviews) and the evaluation process will include a task and oral interview.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Closing date: 11 August 2024
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Title: Programme Manager
Salary: Local terms and conditions apply
Location: Accra, Ghana
Contract: 2 year Fixed Term Contract
Hours: Standard office hours - 35 hours per week
About the role
Sightsavers Ghana office is currently seeking a Programme Manager to implement, develop, design, and monitor in country projects. The Programme Manager will also identify and contribute to programme growth and development in collaboration with partners and colleagues.
The Programme Manager duties include;
- Supporting partners by providing technical advice and expertise on the core thematic areas of Sightsavers work and give guidance to ensure the successful implementation of projects.
- Support the development and implementation of country advocacy plans in line with projects and represent Sightsavers at the appropriate forums with partners and stakeholders.
- Lead on partnership assessment initiatives and develop a coherent plan of partner capacity building, and support project officers in the implementation of those plans.
- Oversee the work of the Programme Officers to manage all aspects of the project cycle including planning, implementation, monitoring and evaluation to ensure project documentation and reporting is of a high quality and meets donor/compliance requirements.
- Ensure that all aspects of the programme are effectively monitored and evaluated on an ongoing basis and that learning is systematically used to continuously improve all projects and programmes, in country and share across the organisation.
- Work collaboratively with Senior Programme Manager and finance colleagues to monitor project budget and expenditure, advising on financial trends and to support the strengthening of partner financial capacity.
- Lead the programme team to develop a plan for the office which reflects country and organizational priorities and deadlines and use this to ensure effective ongoing programme delivery.
- Support the Senior Programme Manager to contributes individual and country learning/ experience into broader organisational learning and policy development.
- Support the country team in developing a system for monitoring and evaluating country programme portfolio performance.
- Provide direction and support to assist country research teams and help them to identify operational research opportunities to improve the efficiency and effectiveness of NTD elimination efforts, prevention of avoidable blindness and visual impairment as well as promoting social inclusion issues.
- Assist project teams and country Ministries of Health in disseminating information on social inclusion and NTD activities, studies, research and lessons learned at national and international level.
- Act as the first point of contact for any safeguarding incidents or concerns.
The Programme Manager role is a highly varied and involved position and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
As the ideal candidate, you will possess working experience or a post graduate qualification in a relevant field, have extensive experience working within an NGO environment in a leading position with a background in line and team management, and hold knowledge of project design and management, budget development and monitoring, resource management.
Further requirements include;
- Knowledge of advocacy, research, impact assessment, partnership development and resource mobilisation
- Excellent report writing skills.
- Strategic programme development experience
- Safeguarding experience
- Experience of working with partners and building relationships
- Advocacy experience
- Experience of working with Government organisations and MOH
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
To apply for this exciting new opportunity, please create and account and submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying. We anticipate that interviews may be delayed due to securing funding. We will ensure to keep all candidates updated regarding this.
Closing date: 4 August 2024
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
If successful, the main duties of your role will be:
- To prepare monthly management accounts for NMA Charity and NMA Enterprises to specific deadlines for dissemination to the NMA management team and consolidation into TRBL group accounts - ensuring they are accurate and provide a sound basis for the effective financial and commercial management of the organisation. This includes identifying and correcting any mis-postings and addressing the root cause of any errors.
- Review the monthly budget holder reports with relevant budget holders, provide analysis and commentary on key variances and assist the departmental managers with any corrective action required.
- To undertake and record financial checks and controls undertaken in the delivery of the above as appropriate including control account reconciliations.
- Ensure all relevant polices, processes and procedures, are documented and make recommendations for any improvements.
- Critically review and challenge draft budget and forecast submissions to ensure they are accurate, and avoid duplication and gaps.
- To assist in the preparation and development of financial reports for distribution to the project boards / external funders and other bodies as required, to facilitate the financial management and delivery of capital projects - ensuring all costs and income relating to the project are correctly accounted for.
- To support the Head of Finance in the provision of financial advice to the NMA senior management team, including budget holder advice.
- Maintain the Fixed Asset register.
- Prepare year end statutory accounts, in collaboration with the Head of Finance.
- Liaise with internal and external audit providing explanations and supporting documentation as required.
- To assist in the development, maintenance and provision of any other financial information that may be required by the NMA management team.
- To line manage the team of Finance Officers(currently 3) ensuring the effective operations of all transactional elements of the Finance team are managed on a timely basis, all queries are dealt with efficiently and effectively and the correct VAT treatment is applied to incomeexpenditure.
- Manage the month end process across both NMA Charity and NMA Enterprises, ensuring timelines are met and control accounts are reconciled.
- Prepare the quarterly VAT returns for review by the Head of Finance.
- To maintain strong working relationships with other members of the NMA and TRBL finance teams.
- Assist with cash counting and banking on key event days, e.g. Ride to the Wall / Armed Forces Day.
Please note that this role will be hybrid, onsite will be at the National Memorial Arboretum, Burton-on-Trent DE13 7AR, 35 Hours per week, Monday to Friday.
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 400 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site. In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
RBL and the NMA is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working for a small , resident led , community organisation your role will be to develop and deliver a range of projects and activities for local residents . You will have experience of similar work in a community setting and be responsible for managing an existing portfolio of projects and staff . You will work to develop partnerships with a range of local organisations , both statutory and voluntary , with a view to deleloping new projects and representing resident's interests . You will also undertake some fundraising and deputise for the Chief Executive as required.
We will accept CVs with a covering letter in the first instance , however we will expect applicants to complete our application form before interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Human Resources Manager
Company: The Refugee and Migrant Centre (RMC)
Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley The successful candidate will be based on site in Birmingham with regular travel required to all branches and whenever necessary. Hybrid working will be considered, allowing for one remote workday per week.
Purpose and Scope of the Role
The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.
This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.
Main Tasks and Responsibilities
The key features of the role cover:
Strategy
· Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.
· The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.
Service Management
· Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.
· Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.
· Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.
· Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.
· Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.
· Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).
· Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.
Learning and Development
· Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).
· Coordinate existing and potential learning and development opportunities.
Culture and Staff-Wellbeing
· Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.
· Managing staff satisfaction surveys, including analysis of results and working with the SLT to develop action plans in response to the results.
· Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.
Compliance
· Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.
· Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.
Other Responsibilities
· Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.
· Ensuring compliance with organisational policies and practices, and attendance at mandatory training.
· Any other duties as required by the organisation.
Person Specification
Experience and Skills
Desirable
- A CIPD diploma (Level 7) in HR management
- Experience of leading and managing staff teams.
- Experience of strategic planning and organisational change.
Essential
- Outstanding interpersonal skills.
- Considerable experience in a similar role, dealing with complex employment issues, safeguarding best practice and working successfully with other managers.
- Experience and expertise in day-to-day generalist HR which can be transferred to an ambitious charity, with a good grasp of the legislative frameworks and how to apply them in practice.
- Numerate, with excellent written skills and experience of producing HR documentation to a high standard, with good attention to detail.
- Capable of taking responsibility for day-to-day
- enquiries, recruitment and selection, induction, administration and support throughout the employee lifecycle and enable maximum value to be gained through the collection, recording and analysis of data.
We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.
What's in it for you?
Location: Birmingham
Pension: RMC will contribute 3% of gross basic salary
Holidays: 25 days per year plus public holidays and 1 concessionary day (34 days). Holiday entitlement increases to 26 days after 2 years and 31 days after 5 years
Hours of Work: Full Time (35 hours per week) or Part Time ( 21 hours per week) (excluding lunch breaks) with time off in lieu for work outside of these hours.
Notice: Two months’ notice of termination of employment on either side
Disability: We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities
Enhanced DBS: Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.
Travel expenses: If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile
Training: Access to external paid training and regular internal training and a commitment to supporting you to develop and upskill
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date:
Wednesday 31st July 2024 by 5pm.
There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides advice and advocacy to LGBTQ+ people who contact Stonewall Housing because they are homeless or at risk of homelessness. The goal is to help people understand their rights and navigate their housing options in order that they have somewhere safe to live. People usually contact us because they are in crisis, the Case Worker’s job is to calmly assess their housing needs, provide them with immediate advice and sign posting and, where necessary, provide advocacy case work to ensure they get access to what they are entitled to.
Key Responsibilities
· To provide a high quality, flexible and responsive advice and case work service to LGBTQ+ people, supporting them to exercise their rights and get access to safe accommodation.
· To assess the individual needs of each person and provide a bespoke advice and advocacy plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Casework Sessions
· To give holistic support to LGBTQ+ people accessing our advice and advocacy service and to provide proactive support to these service users who are sometimes hard to engage.
· To assess each individual’s current housing situation and form a view with regards to risk associated with their case.
· To explore all options available to the service user allowing them to make informed decisions.
· To work with LGBTQ+ people accessing the advice and advocacy to develop and review individual work plans and risk assessments.
· To have regular case work sessions to provide structured support, in relation to Housing specific issues.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Liaison with Landlords / Other Agencies
· To support service users to report repairs and work with landlords and advocate where necessary.
· To support service users to contact local authority, voluntary and private sector landlords to report anti-social behaviour issues and advocate where necessary.
· To support service users to present to local authorities as homeless, where appropriate, and advocate where necessary.
Other Duties
· To establish and maintain accurate and complete records in all areas of work
· To complete statistics for the collation of performance and funding information
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures
· To act in the best interests of Stonewall Housing and its service users at all times
· To promote Stonewall Housing at external meetings and community events
· To carry out any other duties commensurate with the aims and objectives of the post that may be required
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless or vulnerable LGBTQ+ people, in a voluntary or paid employment setting
· Lived experience, or extensive experience of working with LGBTQ+ people.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting
· Experience of working with and delivering services to a diverse client group with a wide range of support needs
· Experience of supporting people who have faced LGBTQ+ discrimination or hate crime
· Experience of lone working and working as part of team
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people
· Knowledge of the current benefits available to single people
· Knowledge of common themes, trends and issues within supported and shared accommodation
· Knowledge of pathways into medical and social support for LGBTQ+ people
Essential Skills and Abilities
· Ability to provide a range of housing related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts
· Ability to prioritise and maintain case work across multiple service users at the same time
· Excellent recording and reporting skills to accurately reflect work with young people
· Excellent written and verbal communication with vulnerable people
· Ability to effectively involve and engage LGBTQ+ people in services
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
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The client requests no contact from agencies or media sales.
We are the Military Wives Choirs, the only charity that focuses on building wellbeing and resilience, through singing, for all women impacted by their military connection. Our mission, Sing, Share, Support, is at the heart of everything we do.
This role is part of the Choirs Support Team (CST), a small, dedicated team, that supports the network of individual Military Wives Choirs and the performances of Military Wives Choirs as a recording and performing artist. The CST manage the day-to-day running of the charity and the network, providing support and advice and seeking ‘once in a lifetime opportunities’ for our choir members, such as recording music or participating in the Kings’ Coronation.
This role is instrumental in determining our musical content, the quality of our core repertoire, our future musical direction and for ensuring that our musical approach delivers the well-being benefits of singing to our network.
KEY RESPONSIBILITIES
Leading on the development and delivery of the music plan for Military Wives Choirs
Assuring the quality of our choirs’ music-making, event activity, rehearsal and performance practice and relationships with Musical Directors and other key stakeholders
Providing advice and support to choirs with the recruitment and management of their Musical Directors
Ensuring that our Musical Directors, Assistant Musical Directors and accompanists are of consistent quality and understand and support the direction and ethos that we want for our choirs
Overseeing the delivery of musical performances.
Managing recording opportunities and new commissions end to end, in line with the approved proposal and budget
Managing the Military Wives Choirs core repertoire ensuring that the repertoire is refreshed and maintained, effectively communicated to choirs, taking account of their preferences.
Measuring the impact of our music-making on the wellbeing of the network and monitoring the number of choirs and size of the network
Managing wellbeing issues and developing mental health first aid and mediation skills within choirs
Managing the MWC Artistic Director and other key musical stakeholders
Deputising for the Chief Executive when required
Managing the Wellbeing and Development and Musical Direction Committees, including managing the agendas and preparing papers for these committees
As a small team, we expect all members to pick up other duties commensurate with their skills and capabilities and be flexible, adaptable, and willing to take on new challenges, attending performances as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking a part-time HR Policy and Inclusion Manager on a fixed-term basis (maternity leave cover) to join the HR team. In this role, you’ll take on lead responsibility for making sure that IntoUniversity’s HR policies and practices follow best
practice, are compliant with employment legislation, and align with IntoUniversity’s mission and objectives. This could range
from creating new policies for our staff handbook, through to undertaking research into an exciting new staff benefit.
You’ll also play a key role in ensuring that our employment and HR practices are inclusive, acting as the Diversity and
Inclusion Lead on our HR team and supporting with the implementation of the Diversity and Inclusion Strategy.
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic,
cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
The client requests no contact from agencies or media sales.