Advice Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
The Supporter Care Administrator is a key member of the busy Supporter Care Team, working closely with the Supporter Relationship Manager, Supporter Care Officer and other Supporter Care Administrators.
What will you be doing?
You will be responsible for providing a high quality, efficient service to Plantlife members and supporters, and members of the public, as well as dealing with telephone calls and general enquiry emails.
The Supporter Care Administrator will be using our CRM database alongside Microsoft Excel for a large proportion of their time to process and deliver administrative tasks. You will have a shared responsibility for the CRM database management, financial, fundraising and events administration.
Who are we looking for?
We are looking for someone must have at least 1 year of experience in a similar administrative role, excellent customer service skills evidenced by a friendly, polite, and helpful manner. Excellent written and spoken English are essential. You will possess strong IT skills, including proficiency in Microsoft Excel and database/CRM management, and demonstrate the ability to multi-task, prioritise, manage and organise a varied and busy workload effectively.
You must be proactive and positive and thrive in a busy and varied role. In return, we offer a friendly, flexible, and supportive working environment, with great benefits and opportunities to develop.
You will be using our CRM Database (Donorfy) alongside Microsoft Excel to sort data frequently, so a good knowledge of Microsoft Excel is essential.
We are offering the role as based in our Salisbury office Monday to Thursday and working form home on a Friday.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's and we reserve the right to close this vacancy before the closing date.
The client requests no contact from agencies or media sales.
Department: Policy, Campaigns and Public Affairs
Location: hybrid (minimum one day in our Aldgate, London office each week)
Hours of Work: 37.5 hours per week
Contract: full-time, permanent
Salary: £33,000 – £35,000 per annum
Closing date: Tuesday 10th September at 10.00am
Expected interview dates: Wednesday 18th September or Thursday 19th September
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- learning and development committed (bespoke training, LinkedIn Learning etc.)
- employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
This is an exciting opportunity to join Dementia UK as a Public Affairs Officer where you will play a crucial role within the Policy, Campaigns, and Public Affairs team to drive our long-term policy and influencing strategy.
Working closely with the Policy and Public Affairs Manager, you will be pivotal in leading impactful initiatives across Westminster, the devolved nations, and local government. Your primary objective will be to raise the profile of Dementia UK, Admiral Nurses, and individuals living with dementia and their families among parliamentary and elected decision-makers. By working to improve legislation, public policy, and statutory services, you will directly influence and enhance the lives of those affected by dementia.
In this role, you will support the development and dissemination of briefings and materials for parliamentary debates and other related activities. You will also stay informed about the political landscape, providing regular updates to colleagues through a weekly political monitoring report and briefing documents as needed.
To succeed in this role you will have previous experience in a parliamentary, policy, or related environment, with a solid understanding of national, devolved, local, and parliamentary processes. You will possess excellent written and verbal communication skills and the ability to identify and capitalise opportunities to build and maintain strong relationships. You will have previously organised and delivered impactful events and ideally have some project management skills with an ability to prioritise workloads effectively and meet deadlines.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
How to apply:
Your supporting statement should include why you have decided to apply for this role at Dementia UK, and answers to the following questions (maximum 250 words per answer).
- The Public Affairs Officer has an important role in pushing for improvements to post diagnostic dementia support. Please provide an example of when you have successfully influenced for a positive outcome.
- Having read the job description, what do you think are the three strongest qualities that you could bring to this role?
- Can you tell us a time when you demonstrated one of Dementia UK’s values in a work setting, project or campaign?
*Please note that any decision on flexible working is based on business need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting new opportunity for a Social Prescriber to join our team in Merton.
The Merton Social Prescribing service is one of the most established and mature services in the UK and is celebrating its 7th anniversary this year. We are seeking an individual to join our successful service in Southwest London. This role will help to strengthen the links between Primary Care, voluntary and public services to improve patients’ health and wellbeing.
You will provide a person centred service to patients within Primary Care GP practices in Merton, and you will also support each patient to access appropriate services provided by voluntary and community organisations and other agencies.
Social prescribing expands the options available in Primary Care by creating a ‘managed’ way for referrals of patients with social, emotional and/or practical needs. Patients ca n be linked to a variety of local non-clinical services in the community. These include leisure, social activities, education, welfare, housing and employment advice and support.
About The Role | How to Apply:
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17.5 hrs per week - 2.5 days - 9 - 5 pm including Friday
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1 year fixed term contract - hybrid role - initially with possible extension
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£ 32,964 per annum plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
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Closing date for applications: Sunday 8th September 2024 (midnight)
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Please ensure that you fill in your application using the job specification headlines. Applications may close before the deadline, so please apply early to avoid disappointment.
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Formal interviews will be held on Monday 16th September 2024
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Applicants will be notified by email if they are to be invited for interview a few days prior to the interview date
The client requests no contact from agencies or media sales.
About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.
Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.
Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.
Read more about our mission and values on our website
About you
You will be responsible for supporting the strategic development of our publications, including journals and an open research platform. They will be responsible for generating high-quality content in our titles and support the ongoing movement toward open science. The post holder will ensure we support the microbiology community in our publishing activities, working closely with colleagues, external stakeholders with microbiologists in academia, industry, and infection science environments.
The Publishing Editor will also support and manage editors and editorial boards, monitoring performance and running recruitment as and where required.
The successful candidate will have experience in academic publishing, the ability to communicate with internal and external stakeholders at different levels and, have working knowledge of Microsoft Office Applications.
Please note that the organisation operates a hybrid working policy.
For more information about the Society, please visit our website.
Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care
To Apply
Please attach your CV and Cover Letter.
Please note that only shortlisted candidates will be contacted.
Closing date: 13th September 2024
It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.
The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
As a Governance Officer, you will provide high quality governance and operational support to the senior executive and Board and Committees as well as other stakeholders both across the Fund and externally.This opportunity is a 12 month fixed term contract.
The successful candidate will join our core Governance team of five, reporting to the Head of Governance and working closely with another officer and two senior officers. A team player you will take pride in your work and the work of the Governance team.
Ideal candidates will have a good understanding of governance in the public or voluntary/charity sector and be able to quickly familiarise themselves with the Fund’s complex governance framework.
You will be expected to use your judgement and knowledge to provide prompt and high-quality support, advice and feedback.
You will also be confident in identifying, implementing, and maintaining governance processes and best practice, suggesting changes where needed.
You will be able to develop and maintain a complex schedule of Fund-wide corporate meetings and providing seamless support to the senior leadership of the Fund.
Responsibilities:
- You will work strategically, scheduling meetings throughout the year, and managing complex diaries to ensure availability and smooth coordination.
- You will attend various meetings, taking accurate and comprehensive minutes, and ensure that all key decisions and actions are documented and communicated promptly.
- You will collect, format, and organise meeting papers for distribution to meeting participants.
- You will maintain the organisation’s Declaration of Interest Register.
- You will manage the team’s inbox, handling queries from internal and external stakeholders in a timely and professional manner.
- You will work closely with a wider team of Governance Officers, Executive Assistants, and other colleagues to ensure seamless support across the governance function.
- You will be recognised across the Fund as a knowledgeable resource on governance matters, providing guidance and support as needed.
- You will be expected to manage your workload effectively, work without supervision, and deliver high-quality outputs under tight deadlines.
Ideal skills and experience:
- Experience working in governance, or a governance-related position.
- Reliable, responsive, flexible and ability to maintain a high standard of professionalism in all interactions.
- You will have excellent communication skills to convey complex information clearly and concisely, both in writing and verbally.
- Experienced and skilled in writing quality meeting minutes, promptly after meetings and effectively.
- You will be proactive and strong attention to detail
- You will be able to manage multiple priorities, handling complex schedules, and ensuring that all tasks are completed efficiently and on time.
- You will have the ability to work well in a team environment, collaborating effectively with colleagues to achieve common goals.
Interview Date: Week commencing 30th September (first stage), minute taking task and competency based interview, virtual
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. Our team is mainly based in London, therefore regular travel to our office in Kings Cross will be required.
We also have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
- Demonstrate a good understanding of governance through prior experience in working in a similar role in the public or voluntary/charity sector.
- Have strong communication skills, verbal and written, and excellent minute writing skills.
- Have experience in supporting operational and logistical requirements in a busy team, with the ability to work across multiple workstreams, manage workload, whilst maintaining high attention to detail.
- Have an excellent knowledge of MS Office 365/excel and experience working with virtual software.
Desirable criteria
- Demonstrate an adaptable and resilient approach and the ability to think innovatively to solve problems.
- Knowledge of public sector governance and environment.
- Experience in working collaboratively within a team and supporting others.
- Understanding of project management.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
At Hope and Vision Communities we want everyone to have access to a home and support post rehabilitation. We create a lived experince community of absitance based living for residents to continue their journey of recovery in fellowship,
We provide 17 spaces across 8 properties with 1-1 key working support and community activities, with a training and employment project underway to assist residents transition successfully in to indendant living when they feel ready to do so.
Hope and Vision Communities has a Christian Ethos.
MAIN PURPOSE OF JOB:
- To support residents to maintain and continue their recovery from drug and/or alcohol problems.
- To support residents to engage in positive activities (volunteering, work or education) to underpin their recovery.
- To manage the maintenance, upkeep, and management of all properties.
Main Outcomes
Residents remain substance free and in recovery.
- Overseeing incoming referrals to obtain new residents.
- Undertaking drug and alcohol testing.
- Providing advice/signpost residents to additional recovery support and other issues such as housing, health, benefits, and finance.
- Assisting residents in times of crisis, offering them advice and support as appropriate.
- Developing the quality and effectiveness of the service, including utilising service user feedback.
- Attending training as appropriate and/or necessary.
Residents follow care plans and comply with licence agreements so that they grow in self-worth, self-confidence, and resilience.
- Undertake weekly keywork sessions, tracking individualised goals as agreed on care plan.
- Co-facilitating groupwork.
- Monitoring the adherence to property and programme rules and helping to develop a healthy resident community.
- Keeping care plans and files up to date.
- Offering a high level of care and support to all, always maintaining appropriate professional conduct and boundaries.
The properties are kept to a high standard of repair and meet all legal and Landlord requirements.
- Through key working residents and regular visits and checks. Identify issues that would need resolving with the properties.
- Maintain relationships with Landlords to address their needs and repairs required.
- Arrange trades to deal with maintenance issues and make repairs
Working conditions (e.g., hours of work, any travelling required etc):
- Full Time (40 hours) per week, 12 month contract with a view to be made permanent.
- 25 days annual leave per year pro-rata, plus bank holidays.
- Reporting to Head of Key Working.
- You will be expected to travel to see residents (and employers, voluntary placements, etc) within the local area as part of your role. Full driving license, vehicle and relevant insurance required.
- Pension in line with government auto-enrolment legislation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
MIND in Haringey and its partner Public Voice deliver the Haringey Community Collaborative, providing strategic leadership and capacity building for the borough’s Voluntary and Community Sector (VCS). MIND in Haringey and Public Voice are ambitious, committed and passionate in their support of the VCS, and the social impact that it collectively delivers for residents and communities every day.
The Haringey Community Collaborative service involves providing Haringey VCS:
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One-to-one and group capacity building support
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Funding opportunities for projects addressing priority local challenges
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Access to training and resources
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A community of practice for collaboration and knowledge sharing, both in person and online.
The Haringey Community Collaborative team is located across and employed by either Public Voice and MIND in Haringey. This role works alongside a manager for Haringey’s digital community of practice platform, NavNet; and a communications lead for the Community Collaborative. The role reports to the Haringey Community Collaborative Manager.
About You
We are looking for someone who wants to make a difference to the local community through their work, supporting the success of the voluntary and community sector. You will need to have experience working with organisations and groups to help them develop and grow, and convening.
A confident public speaker with strong presenting skills with the ability to present to a wide range of diverse community groups. Able to engage with people and have a good understanding of co-production.
Able to carry out research and find suitable funding opportunities supporting VCS to write bids and method statements. Designing and delivering workshops on various topics that will support the local VCS in Haringey based on their needs.
Having a knowledge of the VCS organisations within Haringey would be an advantage but not essential.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About The Role
This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. You will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
About You
You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.
We are on a journey to be one of the best students’ unions in the UK and the world and we want you to join us on that mission.
Job description
The Networks Coordinator position will play a pivotal role in supporting the development of our student networks to create inclusive, dynamic, and engaging communities at UCL, a global top 10 university.
You’ll empower, train, and support our students to host events, run campaigns, and raise awareness. You will help broker new partnerships with charities and other student groups facilitating our students to build community and get the most out of their time at UCL.
Our networks are run by student leaders, and you’ll act as a key link between them and our elected officers to ensure they can make meaningful change locally and nationally.
How to apply
Please apply directly through our website.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Interviews will take place on Friday 20 September, 2024.
The client requests no contact from agencies or media sales.
Purpose of role Working as part of the Casework Team, the Triage caseworker will be the first point of contact for beneficiaries seeking support. Using the triage process to establish the initial needs, moving forward the requests and following up once the casework process has been completed. This role will involve assessing the needs of the children and family to provide recommendations for appropriate assistance.
Full time position 35 hours per week based in our office in Portsmouth
Location Castaway House, 311 Twyford Avenue, Portsmouth PO2 8RN
Salary £29,000 per annum
Contract Permanent subject to a successful 6-month probationary period.
Company pension scheme Subject to successful 3-month probationary period.
Other benefits include Employees group life insurance scheme.
Employee Benenden Health scheme.
Free onsite secure parking.
Generous leave allowance
The Naval Children’s Charity provides financial and holistic support to children and families around the UK. We work closely with other charities, have our own team of caseworkers and use an external Armed Forces group case management system CRM, as well as a bespoke internal CRM of our beneficiaries.
This role is subject to DBS checking.
Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval Children’s Charity. They work closely with other organisations to ensure that children and families receive appropriate and prompt support.
· To act as the first point of contact for the Casework team and beneficiaries
· To complete an initial assessment of need by triaging telephone calls, emails and applications received through different CRMs used by the Charity
· Contact families who submit an enquiry through the Charity website or via email
· Pass emergency requests for support to the Casework Team Manager or Head of Welfare for prioritising
· Deal with enquiries and correspondence from beneficiaries
· Establish a relationship of trust with beneficiaries. Offer support and signpost beneficiaries in areas such as relationship, bereavement, family counselling both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities.
· Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
· Investigate applications for grants and, following assessment, produce recommendations for the Head of Welfare/CEO and Welfare Committee
· Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
· Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
· Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
· Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s Data Protection policies
· Provide feedback and regular reports to inform Casework Team Manager of trends
· Process day to day invoices and pass to the Head of Finance
· Keep up to date with developments on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
· Regularly update personal training and skills
· Other relevant duties may be assigned from time to time
PERSON SPECIFICATION
Experience
· Professional experience in a Triage/Caseworker/Family Support Worker role
· Previous experience of working with Serving Personnel/Veterans/Children in a support capacity
· An understanding and awareness of the benefits system
· Good knowledge of the Naval and Armed Forces Charity sector (Desirable)
Knowledge and skills commensurate with role to include:
· Empathetic and non-judgemental nature
· Excellent interpersonal, written, verbal communication skills.
· Well-developed IT skills, including Microsoft Office 365 and Teams. Training will be provided on our case management systems.
· Excellent attention to detail and a logical approach to work, with excellent planning and organisational skills.
· A team player with a positive, solution-focused approach to work.
· Ability to work independently demonstrating excellent time management skills.
· Ability to stay calm and work effectively under pressure, especially when meeting short notice deadlines.
· An understanding and commitment to the mission, vision and values of the Charity.
· In possession of a full UK driving licence.
Comprehensive understanding and implementation of GDPR and Data Protection principles; some of the information you may be required to process is of a sensitive and confidential nature.
Context and additional information
· Expenses incurred whilst fulfilling the duties of this role will be paid in accordance with NCC policy.
· You may be required to attend events to engage with Naval families (overtime is not paid, however Time Off In Lieu (TOIL) is given.
· Willingness to successfully complete appropriate job-related training.
· Have, or be willing to undertake and pass, MOD security checks.
Suitable candidates will be asked to complete an Application Form.
The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the organisation. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Summary
Job title Finance Officer, Young Lives
Division Social Sciences
Department Oxford Department of International Development
Location Queen Elizabeth House, 3 Mansfield Road, Oxford, OX1 3TB
Grade and salary Grade 6: £32,332-£38,205
Hours Part time (0.6 FTE, flexible depending on appointee’s availability)
Contract type Fixed term until 31st December 2025, extension subject to funding
Reporting to Programme Manager
PLEASE APPLY FOR THE JOB ON THE UNIVERSITY OF OXFORD WEBSITE AND WE WILL NOT CONSIDER ANY AGENCIES.
Responsibilities
Donor financial budgeting, reporting and monitoring
· Gather, manipulate and present data on Young Lives budgets and forecasting including those for ongoing projects, new funding proposals, re-budgeting exercises and partner organisation budgets, working closely with the Young Lives Programme Manager, Programme Officer/s and Collaborating Partners.
· Liaise with the Programme Manager to review the financial position on Young Lives projects and advise on solutions to problems relating to expenditure on projects whilst maintaining the auditable standards on the project. Check research budget set-ups for accuracy on Oracle, deal with issues arising, analyse grant spend on a monthly basis, highlight variances and take follow-up action, and facilitate updated X5 to re-cost salaries on awards and identify any over or under spends on salary budgets.
· Coordinate the quarterly financial reporting processes used by Young Lives partners. Check reports against budgets. Coordinate the preparation of Young Lives financial reports and invoices to FCDO and other Young Lives funders in line with contractual requirements. Prepare budget and quarterly forecasts for the Department.
· Process partner payments required under partner collaborative agreements and consultancy agreements, as agreed by the Young Lives Programme Manager.
· Monitor Young Lives project expenditure against approved budgets and donors’ terms and conditions. Gather, manipulate and present data to produce regular financial reports showing income, expenditure and forecasting against budgets.
· Assist with audits of Young Lives, as required.
· Represent and present on finances externally to funders, as required, and maintain an up-to-date knowledge of Young Lives’ funding bodies’ terms and conditions
General Financial Management
· Ensure full recovery of expenses on the e-expenses system (SAP Concur), reviewing on-line ready for departmental approval, ensuring that expenditure remains within set budgets and complies with the grantor’s terms and conditions and University financial guidelines, giving guidance to claimants where necessary.
· Arrange for and monitor travel advances, and pre-paid MasterCards, issued to YL staff and clear the advances on their return. Check and process project credit card statements and receipts and deal with any queries that arise;
· Raise pre-requisition orders ensuring that procurement policies are followed;
· Undertake transactional processing as necessary in the Oracle Financial system, including invoices for payment, accruals and prepayment and dealing with anomalies. Check figures for errors and omissions. Ensure all Young Lives financial transactions are carried out in accordance with the University and external financial regulations.
· Monitor the Young Lives general ledger account (non-project funded) and ensure effective reconciliation and reporting of all transactions.
· Maintain good working relationships with Young Lives staff, partners and suppliers and with Departmental finance and administrative staff and the University's central finance office and be proactive in resolving issues.
· Proactively undertake continuous improvement of finance processes and systems and of reporting provision to support changing requirements and improve management information. Communicate and support the implementation of these improvements effectively.
· Develop and refine financial systems and procedures for Young Lives to ensure strong financial management and control. Respond to enquiries, and provide advice on financial procedures and policies.
Selection criteria
Essential
- Have achieved or be working towards an accounting qualification
- Educated to degree level or equivalent and at least two years’ experience in a similar role.
- Good accounting skills; experience of preparing financial reports, budgets and forecasts
- Knowledge of the purpose, use and application of financial controls
- Excellent numeracy skills, thoroughness and attention to detail, resulting in the ability to produce accurate, detailed work
- Strong diplomacy and team skills and the ability to communicate effectively with a broad range of colleagues and funders
- Flexibility and the ability to work on own initiative and organise own workload effectively
- Evidence of tact and discretion in dealing with matters of a confidential or sensitive nature
- High level of computer literacy with experience of using Microsoft Office, particularly Excel
- The ability to present financial information in a variety of formats and for non-accountants
- Good written and verbal communication skills with a friendly, proactive and helpful approach –ideally with experience of working with colleagues at a distance.
Desirable
- Knowledge and use of ORACLE Financials
- Understanding of FCDO and/or other large donor financial compliancy
Please apply for the job on the University of Oxford website.
The client requests no contact from agencies or media sales.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Greater Manchester and the surrounding areas
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link and apply online.We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping more than 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking a talented Director of Development (maternity cover), fully committed to our widening participation cause, to join our Senior Leadership Team. Working with the Chief Development Officer, the postholder will coordinate all aspects of the charity’s fundraising function, joining the leadership of a highly successful fundraising team to meet and exceed its ambitious fundraising targets (currently £13m per annum from donations, grants and university partnerships - and projected to rise each year as the charity expands its reach)
Contract
Full-time, fixed-term until November 2025. This role may also be part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
As soon as possible, to be agreed with the candidate
Working hours
09:00 to 17:30, Monday to Friday.
However, we operate core working hours in Head Office so you can choose to start early and finish early (e.g. 8:00 to 16.30), or start later and finish later (e.g. 9.30 to 18:00).
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days (or 3 days for a 0.8 FTE staff member) per week.
Salary
£63,000 - £68,000 (inclusive of £2,600 London contribution)
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ, with regular travel to engage funders and other stakeholders.
Annual leave
36 days (33 days leave inc. bank & public holidays + 3 closure days, two in December and one in July)
Staff benefits
- Employer pension contributions of 6%
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
The main duties of the role
Working with the Chief Development Officer and Assistant Director of Development to oversee the charity’s fundraising operations, including:
- Leading the day-to-day active oversight and coordination of the charity’s fundraising operations (eg the management of prospect research and prioritisation, managing workflows, solicitation planning, ensuring effective stewardship of supporters, tracking and monitoring funding)
- Along with the Chief Development Officer and other members of the team, leading on fundraising bids, and supporting the fundraising team in their preparation of compelling and high-quality applications
- Supporting the fundraising team in the effective management and prioritisation of its prospect pipelines
- Ensuring effective solicitation planning across the team, from researching potential donors and the development of donor relationships, through to the design and implementation of solicitation and stewardship strategies
- Senior oversight within the fundraising team over the charity’s fundraising from Trusts and Foundations
- Ensuring effective stewardship of supporters is maintained and developed across the team
- Tracking and monitoring of funding, working closely with the finance team and ensuring that accurate records are maintained
- Coordination of the Trustee and Development working group meetings on fundraising, and implementation of agreed actions
- Managing a portfolio of strategic funders including high-net-worth donors, university partners and family foundations
- Taking on a leadership role on targeted fundraising campaigns, in particular in conjunction with university partners for multiple centres
- Working with the data protection team to ensure fundraising activities meet data protection requirements
- Developing and maintaining a donor communications plan
- Coordination of fundraising requests to the Senior Management Team
- Senior oversight of events, encompassing both fundraising initiatives and maximisation of stakeholder engagement and fundraising
To provide direction, expertise, guidance, vision and leadership through:
- Playing a fully active role on the Senior Leadership Team in the general management of the charity, ranging from taking forward the charity’s strategic planning through to responding to the unexpected and contributing to day-to-day decisions on operational and staffing matters
- Acting as line manager for members of the fundraising team, including (but not limited to) the Senior Partnerships Manager and Trust and Foundations Manager
- Championing diversity and inclusion in your role at all times, fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy
- Taking on specific projects for the charity as appropriate, and supporting the work of IntoUniversity in any other reasonable ways
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as a HR BP and play a pivotal role in driving success, enhancing colleague experiences, and shaping the future of our organisation.
What is a HR Business Partner?
As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.
A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.
As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.
The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.
About You
You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.
To perform this role, it is essential that you have the following skills:
- HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.
- Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.
- Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.
- Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.
What can we offer you:
A comprehensive benefits package designed to support your financial wellbeing, health, work-life balance, and career growth:
- Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
- Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
- Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
- Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.
Location: London Support Office – Conway Street (Hybrid)
Contract type: Permanent, 35 hours
Salary: £42,213.23 - £51,078.01 (dependant on experience and location)
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.