Advice Jobs

Are you a self-driven creative, keen to use your communications skills to build awareness of our work and impact? The Communications and Engagement Officer will use their creativity, strong digital marketing and written skills to amplify the voices of young refugees, develop compelling content for fundraising appeals, build momentum around our policy and campaigns work, and create engagement opportunities and sustained connections with our supporters and key stakeholders.

We are looking for someone with strong admin and coordination skills to champion Young Roots and our work, with young people’s voices at its core, to new and diverse audiences, growing our supporter base and unrestricted income through appeals. Your willingness and ability to collaborate and build relationships, both internally and externally; your creativity and compelling storytelling; your passion to be part of bringing about real change for refugees; and your skills in sharing our work to engage the public, will be key to the success of this role.

Young Roots is committed to youth participation and to continuously embedding our approach to Diversity, Equity and Inclusion across all our work. As such, the Communications and Engagement Officer will work closely with our delivery teams and with young people to facilitate co-creation within our communications.

You will be part of a dynamic, collaborative, and supportive Fundraising and Development team within an empowering, values-led organisation that creates opportunities to learn and is focused on the wellbeing of its staff team.

This role will involve occasional evening and weekend work to attend youth activities and fundraising events. We have a TOIL (time off in lieu) policy in place for work undertaken outside usual hours.

Please read more in the job description and person specification (linked below) and apply via CharityJob with your CV and personal statement.

Location: Home Based
Salary: £50,000
Hours: 35
Department: Fundraising
Job Type: Full time
Contract Type: Permanent

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.

We are looking for a Head of Fundraising and Partnerships to join Re-engage. Reporting to the Chief Executive, you will oversee the charity’s fundraising teams with responsibility for the whole range of fundraised income, as well as developing and supporting partnerships across the organisation.

With our ambition to grow over the next five years, this role will be critical to the success of Re-engage and our ability to reach more older people and reduce more loneliness.

The successful candidate will be able to demonstrate a successful track record in at least two fundraising disciplines including major donors, corporate partnerships, individual giving, legacies and / or trust fundraising. You will have excellent verbal, written, presentation and interpersonal skills, line management experience, and be used to taking a proactive approach to your work.

As a member of the Senior Management Team, you will work with colleagues to deliver the organisation’s strategy, developing the necessary plans to achieve challenging income targets and support the development of productive partnerships to enable the organisation’s growth.

Leadership

Develop and deliver the organisation’s fundraising strategy
Provide leadership to fundraising teams, including line managing team managers
Maintain quality standards, including ethical standards, in donor stewardship and fundraising communications
Communicate with colleagues sharing information to ensure you have a well-informed and well-connected team

Fundraising

- Draft fundraising applications, cases for support, proposals and reports to funders
- Work with colleagues to set, achieve and report on targets associated with funder requirements
- Work closely with colleagues in Engagement and Service Delivery to ensure fundraising and income generation support the overall strategy and direction of the organisation
- Ensure all applications are recorded on the CRM (OPUS) to support planning, delivery and reporting requirements
- Work with fundraising teams to build pipeline of funders across different strands of activity
- Build cases for support and proposals to illustrate the work of the organisation, working with colleagues in Service Delivery, Communications and Impact teams
- Grow a portfolio of current and potential major donors

Partnerships

- Work with colleagues to identify potential partners who can contribute to both fundraising and broader organisational objectives
- Develop and implement stewardship plans for funders and partners to support long-lasting and constructive relationships
- Oversee the management of successful long term relationships with partners and funders, providing advice and support to colleagues as necessary to ensure high standards of stewardship

Organisational

- Play an active role in SMT and all staff activities
- Contribute to the development of Re-engage’s strategic direction and operational plan
- Lead by example, demonstrating Re-engage’s values and expected behaviours in your work with colleagues and external stakeholders
- Ensure all fundraising activities are carried out in accordance with the requirements of the Fundraising Regulator
- Ensure compliance with VAT, GDPR and data protection regulations
- Work with colleagues to make best use of OPUS, identifying opportunities to upgrade and further develop the system to enhance the work and efficiency of the organisation
- You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post and there will be occasional out of hours work required.

A full driving licence and own car is preferred, as this post will require travel across the UK as and when required, and quarterly overnight stays

Person Specification

- Significant experience in a fundraising role with demonstrable achievements in at least two fundraising disciplines including major donors, corporate partnerships, community fundraising, direct mail, legacies and trust fundraising
- Experience creating income products and packages from the needs of our beneficiaries
- Experience approaching and securing funding from a wide range of public funders, trusts and foundations, private and public sector organisations
- Experience managing and stewarding a varied portfolio of supporters whilst developing new prospects
- Strong interpersonal and networking skills, with excellent written and oral communication skills
- Excellent leadership skills with the ability to nurture and develop junior talent into high performing fundraisers
- Strong relationship building skills, with the ability to engage with a wide range of internal and external stakeholders
- A track record of growing fundraised income
- Proven ability to establish and maintain income forecasting systems and manage budgets
- Up-to-date knowledge of fundraising best practice and regulation, including GDPR

We are an equal opportunities employer

Re-engage is committed to encouraging equity, diversity, inclusion and belonging among our team of staff and to eliminating unlawful discrimination. We want the Re-engage team of staff to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

How we recruit

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

We use the recruitment platform Hireful. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles

The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV.

We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

The closing date is Monday 9 September at 9am
Interviews will be held on Friday 20 September

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

REF-216 284

PR and Communications Manager
Reporting to: Head of Communications
Responsible for: Communications Officer
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Permanent remote working in the UK is possible and we welcome applications from people based in other parts of the UK.
Terms: Full time (35 hours/week), permanent.
Salary: £34,424 - £45,448 per annum

About the role

The main purpose of this role is to lead on the delivery of a broad and engaging PR and communications strategy for the BSA, and several of its programmes, to raise the profile of the organisation’s work and its spokespeople.

They will create engaging content for our digital channels, as well as work on national PR campaigns, develop social media strategies and produce thought-provoking case studies.​

They will work on key aspects of the British Science Week PR and events campaign and will lead the British Science Festival’s media relations work. They will also oversee the communications plans for our Policy, Partnerships and Impact programmes, including For Thought, Sciencewise, and Future Forum.

They will line manage our Communications Officer and provide support and advice to the wider communications team, especially on PR and media relations activity.

Key responsibilities

The main responsibilities of this role are to:

• Deliver the BSA’s corporate communications strategy, by developing integrated, multi-channel communications plans and activities;
• Manage a programme of profile-raising PR and media relations for the BSA and its spokespeople;
• Develop the PR and communications plan for British Science Week, including leading on the stakeholder launch event;
• Lead on the PR and media relations plan for the British Science Festival, by liaising with the researchers and academics involved;
• Deliver the communications plans for our Policy, Partnership and Impact programmes, including our annual thought leadership summit, For Thought, the BSA’s work on Sciencewise, the All-Party Parliamentary Group on Diversity and Inclusion in Science, and Future Forum;
• Oversee the use of our corporate brand, our corporate tone of voice and lead on the content creation of our owned social and digital corporate channels;
• Play an active role in evaluating the success of our communications campaigns;
• Line manage the Communications Officer, offering support and guidance as necessary, and ensuring their Learning and Development needs are met;
• Collaborate with colleagues across the organisation on content & ideas for the various programmes we run.

About you

The PR and Communications Manager role will suit someone who has a passion for showcasing the impact of an organisation with stakeholder audiences.

We are looking for someone who is proactive and creative, with an eye for detail. You should be a compelling storyteller, with experience in developing engaging content in various media.

Ideally, you will have a background in media relations or PR, but if not, a sound understanding of the UK media landscape is essential.

You do not need a background in science to apply for this role – we are looking for someone who wants to communicate messages and deliver excellent content.

You will have the opportunity to work with a range of stakeholders in this role, including some of the BSA’s beneficiaries, our partners and sponsors, the press and media, as well as contractors. You need to feel comfortable meeting and talking to new people.

You will occasionally work at events, so a professional manner is a must, and a willingness to travel to other parts of the UK from time to time.

The closing date for applications is 23.59 on Sunday 15 September 2024. 

Interviews are due to take place w/c 30 September 2024.

You will be informed as soon as possible after the application deadline whether you have been selected for interview.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled* applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

If you wish to apply under the guaranteed interview scheme, you will be asked to indicate this when you submit your application by selecting ‘yes’ in the relevant box when asked during the application process. Applicants do not need to state any further information or declare their disability at the application stage.

Whether you are applying under the scheme or not, if you are successful in being shortlisted, we will ask candidates with disabilities or long-term health conditions to let us know if they need any adjustments during the recruitment process.

While we try to ensure that everyone finishes work on time, and can vary their working hours in line with our agile working policy, from time to time the job entails working extended hours and occasional weekends, for which no overtime payments are made. The BSA operates a time off in lieu policy for weekend working and some other out-of-hours instances.

Only applicants who have a legal right to work within the UK will be considered. You will be asked to bring along proof of nationality and/or proof of ability to work in the UK.

You will also be asked to declare any previous convictions in line with your rights under the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975.

This is a description of the job as it is presently constituted. It is the practice of the Association to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required, in discussion with the postholder.

A copy of our Privacy Notice is available on the vacancies page of our website.

*The Disability Confident scheme’s definition of disability is in line with the Equalities Act 2010: “a physical or mental condition which has a long-term and substantial effect on your daily life”.

Further information about our Disability Confident commitments can be found on the Disability Confident page of our website.

Our commitment to EDI

For the BSA's vision to come to fruition, we need to help science become part of culture, including those who are currently least engaged. We need to be able to engage with people in groups that are poorly represented in science, and that’s why equality, diversity & inclusion (EDI) needs to be central to our activities.

The BSA has established three objectives for our work with EDI:

• Develop our staff and internal systems to ensure the BSA reflects the society we want to see, and develops inclusive culture and policies;
• Change our programmes to increase their relevance to audiences who are traditionally under-represented in science engagement activities, and empower people to run science engagement activities for their networks and communities;
• Influence other organisations and individuals in the science engagement to sector to develop and improve their EDI practices in capability and audience development to reach new audiences.

We recognise that in many settings, at the BSA and beyond, EDI can be seen as an add-on or ‘fix’ to the regular work. Our aim is for EDI to be the heart of everything we do.

No agencies please.

Salary: £34,085.47 per annum (plus £5,023.71 London Weighting Allowance if applicable)

Location: Remote, office based or flexible working

Contract: Permanent

Hours:   37.5 per week

Closing date: Wednesday the 11th of September at 11:30pm

Are you an enthusiastic and innovative fundraiser looking to work at one of the UK’s leading charities on homelessness and housing? If you are and have a passion to help the housing emergency join Shelter as a Senior Direct Marketing Manager – Digital Acquisition where you can put your digital fundraising expertise and curious thinking to use in our Individual Giving team and strive to make a difference.

About the role

This Senior Direct Marketing Executive position is within our acquisition team which is a fast-paced, dynamic, supportive team who bring in new donors across the Individual Giving portfolio. You’ll work alongside the Senior Direct Marketing Manager (Digital Acquisition) to lead on the following things:

• Digital fundraising campaigns and projects
• Managing relationships with agencies
• Managing budgets
• Maximising income opportunities
• Staying ahead of sector trends and insight
• Monitoring the achievement of financial and non-financial targets

Your key areas will be developing and leading on delivering our multi-million-pound campaign at winter and across Shelter’s individual supporter channels, propositions and product. Your work will help to drive us closer to ending the housing emergency.

About you

You’ll bring digital expertise, an audience understanding and your creative flair to develop standout digital campaigns. With a constant curiosity for industry leading creative campaigns, you will inspire the team and share your knowledge and skills. You will build strong relationships with colleagues, agencies and suppliers. You must also be skilled at project managing multiple campaigns while maintaining a high level of drive and commitment.

You’ll have a key eye for detail and will be comfortable interpreting and analysing data to make decisions and be confident to take risks, run tests and ultimately push our fundraising to the next level.

This is a great opportunity to join a dynamic team, for someone who is looking to excel in digital fundraising and marketing strategy and to deliver ambitious plans.

We are looking for candidates who have the following skills and knowledge listed below to apply for the role.

• Essential digital expertise: You have experience working in a fundraising and / or a marketing environment with a technical grasp of digital marketing and developing digital supporter / customer journeys and engagement, working across key digital platforms like Meta Business Suite, other social media platforms, Google Ads and Google Analytics.
• Direct marketing knowledge: You will have a solid understanding of best practice in marketing communications. You will have experience in drawing up digital marketing plans. You will be familiar with delivering marketing results in a customer focused environment such as fundraising and be able to manage and analyse marketing campaigns, as well as being able to digest complex data and extract key insights to inform strategies and campaigns and are able to comminate these effectively with the wider team.
• Effective communicator: An expert in communicating digitally, you are audience led and supporter / customer centric and will be dedicated to providing the best experience to Shelter supporters to reach acquisition and financial targets. You will have experience and be able to demonstrate your copywriting skills. You are a storyteller.
• Results-driven: You are an ideas person and are results-driven with a keen interest in the fundraising market. You are excited by the prospect of working in an innovative team to improve Shelter’s fundraising offerings.
• Prioritise diversity and inclusion: You will be excited to role model challenging internal and external stakeholders to encourage a more open and inclusive mindset and embed inclusion in product work.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We create change and align behind our strategy

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks. 

Working hours

• 15 or 16 hours a week (please note this will depend on the centre you are offered) local school term-times only (excluding public holidays) • EITHER 16 hours per week across four afternoons: Monday and Thursday 14:00-18:00 and Tuesday and Wednesday 13:30-17:30. • OR 15 hours per week made up of 2 days (between Monday and Thursday of 7.5 hours each. The hours would be 9:30am - 6:00pm if you were employed on a Monday or Thursday and 9.00am - 5:30pm if you are employed on a Tuesday or a Wednesday. 

Days of employment (if term time only)

Please note: The following will vary if you are offered a 15 hour per week contract. Based on working 16 hours per week, you will be employed 188 days (of 4 hours each) per year, made up as follows: • 164 days of work (inclusive of additional days) • 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays occurring during term time). Non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid. 

Additional 32 hours (or 8 days of 4 hours each)

These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.

Salary

Starting salary is £27,400 (pro-rata)

Pro-rated salary is £10,558 per annum for 16 hours per week

Pro-rated salary is £9,898 per annum for 15 hours per week. 

Location

IntoUniversity Nottingham East
The John Folman Business Centre
33 Hungerhill Road
Nottingham
NG3 4NB

OR

IntoUniversity Nottingham West
The Hope Centre
Frinton Road
Broxtowe
Nottingham
NG8 6GR

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

Background to the role

We are looking for compassionate and dedicated support workers to join our team, providing essential services across Newham, Hackney, and Tower Hamlets.

Job description

Job Purpose

· To enable older people to remain living independently in their homes. You will provide practical and emotional support to customers, ensuring they understand their care and treatment choices.

· To promote the independence and well-being of older people, allowing them to live comfortably and safely in their own homes. Your support will empower customers to make informed decisions about their care and treatment, enhancing their quality of life.

Key Responsibilities

· Shopping Assistance: Help customers with their shopping needs, ensuring they have access to essential items.

· Light Housework: Perform light cleaning tasks to maintain a safe and comfortable living environment for customers.

· Medical Escort: Accompany and support customers during hospital and GP appointments, ensuring they receive the necessary medical attention.

· Additional Support Tasks: Assist customers with making telephone calls, reading and responding to correspondence, and completing simple forms (training provided), as directed by the customer.

· Person-Centred Services: Ensure that all services provided are safe and tailored to the individual needs of each customer.

· Covering Absences: Provide cover during periods of sickness and annual leave to maintain continuous service delivery.

· Discharge Support: Aid the discharge process and improve patient experience through tasks such as key cutting and coordinating with a handyperson for the setup of the home environment.

· Safeguarding: Report any safeguarding concerns to the AUKEL Safeguarding Dedicated Safeguarding Lead (DSL).

· Nutritional Support: Prepare and serve drinks and simple meals for or with the service user, ensuring nutritional needs are met according to the individual support plan.

· Emotional Support: Develop a listening and caring relationship with the customer and their families/carers

Administration

· Incident Reporting: Report any ‘No Access’ failed visits or changes in service users' condition or circumstances in accordance with AUKEL’s policies and procedures.

· App Maintenance: Maintain the AUKEL Call-Round app and Solo Protect Lone Working Personal Safety App/device in accordance with AUKEL policies and procedures.

· Financial Accountability: Ensure any monies collected are provided to the Home & Care Service Manager within 48 hours of collection.

· Feedback Collection: Support customers to complete service feedback questionnaires where required

Quality

· Care Certificate Commitment: Candidates must commit to undertaking the Care Certificate within 12 months unless they hold NVQ Level 2 in Health and Social Care.

· Mandatory Training: Completion of essential training as required by AUKEL to ensure the delivery of safe, person-centred services.

Collaboration

· Collaborative Support: Work in collaboration with other agencies providing support within the customer's home to ensure comprehensive care and support.

· Guidance and Direction: Operate under the direction of assigned Service Manager to maintain consistency and quality in service delivery.

General

· Additional Duties: Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of the service.

· Flexibility: Demonstrate flexibility in working hours and duties to meet the needs of the service and ensure high-quality care delivery.

· Continuous Training: Complete any training necessary to fulfil the role effectively.

· Policy Compliance: Carry out the duties of the post in accordance with AUKEL policies and procedures, including but not limited to Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), First Aid and Safeguarding Vulnerable Adults.

Functional Links

The post holder will be required to establish and maintain effective working relationships with a variety of internal and external stakeholders to ensure comprehensive support and seamless service delivery. Key functional links include:

· NHS Health & Social Care Professionals: Collaborate closely with NHS health and social care professionals to coordinate care and support services, ensuring that customer needs are met through integrated care pathways.

· External Partner Agencies: Work in partnership with external organisations, such as Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest, to enhance service provision and extend support networks for our customers.

· AUKEL Internal Departments: Engage with various internal departments, including Information and Advice, Advocacy and the Volunteering Department. This involves sharing information, coordinating activities, and supporting joint initiatives to improve service delivery and customer outcomes.

Person Specification

Experience

Essential

· Proven experience in one-to-one work with vulnerable customers, including those with multiple issues and needs. This experience can be from either paid or unpaid positions.

Desirable

· Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.

· Experience of working or living in the diverse community of east London.

Knowledge & Understanding

Essential

· Understanding and commitment to empowering individuals to reach their full potential.

· Understanding of the impact of discrimination and disadvantage on the lives of people.

Desirable

· Knowledge of local services available to adults and their carers.

· Understanding of safeguarding and when to raise a concern.

· Understanding of hospital discharge procedures.

Skills/Attributes

Essential

· Excellent interpersonal skills

· Good English verbal and written communication to complete customer visit information.

· Basic IT skills

· Good planning and organisational skills.

· Ability to work independently and as part of a team.

· Ability to prioritise and manage time and resources in a competent manner.

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Ability to handle sensitive information with discretion and integrity. 

Desirable

· Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish, Kurdish etc.

· Ability to drive with use of own vehicle (mileage and essential car users will be paid) or access to bicycle (mileage paid).

Additional Requirements

· This post is subject to the relevant checks through the Disclosure & Barring Service (DBS).

· Flexibility in working hours to meet organisational needs.

Employment Details

Contract type

This contracted post is for 21 - 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

 Location

The post holder will be mostly based at Across the London boroughs of Hackney, Newham and Tower Hamlets including the Homerton, Newham and Royal London hospitals

Salary  London Living wage currently £13.15 per hour. Plus 5% employer pension contribution.

Post available

3 +

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems .

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: 6th September 2024 at 5.00pm

1st stage interviews: Week commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department at Age UK East London

• Are you keen to create and deliver community fundraising activities?
• Do you love connecting with donors to grow their individual giving?

National AIDS Trust is the UK's HIV rights charity. Join us and you can play a key part in stopping HIV from standing in the way of health, dignity and equality, help us bring an end to new HIV transmissions by 2030.

We're looking for someone who is excited about supporting community fundraisers across the UK to raise funds for us. You'll have the skills and interest in creating and delivering our own events and community fundraising activities. You'll build relationships with our supporters, developing our presence and support within the communities we serve to raise income.

You'll take the lead on delivering the strategy and operational plans for community fundraising, individual giving and supporter stewardship. The role provides varied opportunities to learn and develop within these areas, and will suit someone who is either new to the fundraising sector or who is looking to progress from fundraising assistant level. You'll need to bring a passion for building relationships, and delivering excellent supporter care. 

You'll be part of a small team of dedicated colleagues working across different fundraising specialisms whilst collaborating to reach our goals, and a key part of an organisation of people who are all inspired by the difference we can make.

Closing date for applications: Monday 9 September 2024 (9am)

Interviews: Tuesday 17 and Wednesday 18 September 2024 at National AIDS Trust's offices in London 

The application pack documents can be downloaded from our website, or by emailing us quoting the job title for a paper copy, or by calling us. All materials are available in larger fonts upon request.

National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.
We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.

National AIDS Trust (NAT) is a Registered Charity No. 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales)

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

~~

Gadewch i ni wneud pob dydd yn gyfle i greu dyfodol mwy disglair i'n cenhedlaeth nesaf!

Hoffech chi fod yn rhan o'r tîm mwyaf cŵl yng Nghaerdydd, gan gydweithio gyda'n tîm Allgymorth a Marchnata anhygoel a'n tîm gwasanaeth cwsmeriaid cyfeillgar yma yn The Prince's Trust? Gyda'n gilydd, byddwn yn sicrhau bod ein pobl ifanc yn dod atom ac yn cymryd rhan yn ein rhaglenni'n ddiogel a gyda steil.

Cymerwch olwg fanwl i ddarganfod unrhyw rwystrau sy'n sefyll yn eu ffordd, gan helpu i gael gwared ar y rhwystrau hynny i'w galluogi i ddisgleirio a'u gyrru ar eu taith tuag at ganlyniadau anhygoel. Yn gyfrifol am grŵp o bobl ifanc, am gefnogaeth ac arweiniad

unigol neu eu cyfeirio'n garedig i'r cyfeiriad cywir. Byddwch allan yn y gymuned yn cymryd rhan mewn digwyddiadau allgymorth a datblygu partneriaeth. Byddwch ar genhadaeth i gynorthwyo gyda threuliau teithio a dod o hyd i ffyrdd clyfar o drin eu hymrwymiadau eraill. Byddwch yn hyrwyddo eu hanghenion cefnogaeth a dysgu gyda chyflogwyr, a chi fydd y cyswllt eithaf, gan weithio ochr yn ochr â phartneriaid fel y ganolfan waith i sicrhau nad oes unrhyw beth yn rhwystro eu llwyddiant!

Byddwch hefyd yn arwain y ffordd i'n partneriaid cyflenwi a'n darparwyr gwasanaethau gan ein bod am iddynt ddarparu'r profiad a'r canlyniadau gorau i'n pobl ifanc. Torchwch eich llewys a chyflwynwch sesiynau cyflogadwyedd yn uniongyrchol i'n pobl ifanc anhygoel. Byddwch hefyd yn helpu ein Partneriaid Cyflenwi a'n gwirfoddolwyr i wneud yr un peth, yn bersonol ac yn rhithwir trwy ein timau MS dibynadwy. Pan fyddwn yn gwneud pethau wyneb yn wyneb, bydd angen i chi fod yno yn bersonol i helpu gyda darparu rhaglen neu ymweliadau rhaglen i sicrhau bod popeth yn rhedeg mor esmwyth â phosibl.

Ac os nad yw hynny'n ddigon i'ch cadw'n brysur, byddwch hefyd yn cadw cofnodion manwl o wybodaeth a data ar ein pobl ifanc, ein gwirfoddolwyr a'n partneriaid. Mae'n ymwneud â sicrhau bod pob cam o'u taith yn cael ei adlewyrchu'n gywir yn ein systemau fel ei fod yn cydymffurfio â'n contractau cyllido. 

 Rydym yn eiriolwr enfawr dros Gydraddoldeb, Amrywiaeth a Chynhwysiant felly byddai'n anhygoel pe gallech fod ar flaen y gad wrth greu amgylchedd lle mae pawb yn teimlo eu bod yn cael eu gweld, trwy weithredu cynllun gweithredu lleol sy'n cefnogi ein nodau Cydraddoldeb, Amrywiaeth a Chynhwysiant.

Gadewch i ni wneud newid cadarnhaol i ddigwydd!

 Byddwch yn barod am unrhyw beth a phopeth. Ochr yn ochr â'r holl gyfrifoldebau gwych hyn, efallai y byddwch yn gorfod gwisgo hetiau gwahanol, gallai hyn hyd yn oed gynnwys dirprwyo pan fydd yr angen yn codi. 
 Ymunwch â Thîm y Prince’s Trust a gadewch i ni wneud i hud ddigwydd!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

This is a part-time position offering flexible hours (21 hours per week) to attract the best candidate. Reporting directly to the Board of Trustees, you will provide strategic and operational leadership to our dedicated team. Your key responsibilities will include:

• Deliver our Strategic plan: Collaborate with the Board and staff  to  implement  our compelling strategic vision for the project, ensuring alignment with our vision, mission and operational objectives.
• Financial Sustainability: Spearhead fundraising initiatives, secure diverse funding streams, and manage budgets effectively to ensure the charity’s  long-term financial health. This will include a strong focus on grants, bid  writing and cultivating relationships with funding partners.
• Operational Excellence: Oversee the effective delivery of all programmes and projects, ensuring high-quality standards and compliance with relevant statutory requirements, policies and procedures.
• Team Leadership: Foster a positive and supportive work environment that empowers staff, promotes professional development, and encourages creativity and innovation.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, community partners, parents, families, funders, and the public, effectively communicating the charity’s  impact.

About You:

The ideal candidate will possess a unique blend of leadership skills, experience, and a genuine commitment to our mission. Essential criteria include:

• Proven Leadership: Minimum 2 years of experience in a senior leadership role, ideally within the charity sector, demonstrating successful organisational management, strategic planning, board  and team leadership.
• Financial Acumen: Extensive experience in financial planning, budgeting, bid writing  and securing funding for charitable organisations, with a proven track record in results and diversifying income streams.
• Collaborative Approach: Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships, inspire teams, and work effectively with diverse stakeholders.
• Passion for Impact: A deep understanding of the challenges facing vulnerable young people and families, coupled with a genuine desire to make a tangible difference in their lives.

Relevant Qualification: A degree-level qualification (or equivalent) in a business/management related subject or a relevant professional qualification

We are looking for a dynamic and proactive Member Engagement Officer to guarantee outstanding service delivery for our diverse range of member committees and groups.

Through taking a lead on formalising operations, the role holders will ensure compliance with governance requirements and legislation, alongside innovation and continuous improvement in service provision for the benefit of our members.

Successful execution of the role relies on the highest degree of professionalism when liaising with high-profile external stakeholders such as Trustees, committee and group Chairs, and equally with staff across the matrix in IChemE.

Through providing the highest quality of professionalism and service delivery, they will be key contributors to achieving IChemE’s strategic goal of supporting a vibrant and thriving profession.

Located at IChemE’s Head Office in Rugby, these roles will work seamlessly with other teams across the institution, with our member groups and committees, and with other external stakeholders to achieve exceptional service delivery and standards.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

This is a key role in the Operations department. You’ll be providing financial, administrative and coordination support to the Nutrition Team so we can play a role in ending hunger. You’ll support business development, track our finances, monitor our UNICEF contracts as spot areas for improvement in all we do.  You will also have the opportunity to develop your technical skills in project design, literature review, drafting and editing of learning documents.

You’ll also engage with other teams within Action Against Hunger UK (e.g. finance,) the Senior Operations Co-Ordinator and Action Against Hunger’s International teams (country level, HQs) as relevant. 

As part of the role, you will focus on day to day administration tasks (raising invoices, timesheets, etc.), attend technical meetings with the Head and Deputy Head of Nutrition, track the progresses of the different contracts and support the team on specific technical tasks.  You will work with a very caring team which holds kindness and professionalism at its core.  For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing Date: 13 September 2024 at 23:00 Interview Date: Between 16/09/2024 and 07/08/2024

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Community Hub Coordinator

We are seeking a dynamic and dedicated Community Hub Coordinator to continue the transformation of our service offerings and create a vibrant, inclusive, and supportive community hub. This role is pivotal in creating a welcoming environment that empowers marginalised groups, including asylum seekers, refugees, and those facing isolation or homelessness, helping them to thrive within the Newham community. We want to support individuals to move from whats wrong to whats strong, and you will be a key catalyst for this. 

As the Community Hub Coordinator, you will be responsible for the day-to-day management of key aspects of our community hub, ensuring it remains a safe space where individuals can connect, share experiences, and build relationships. You will lead a team of committed volunteers and sessional staff, manage various hub activities, and collaborate with internal teams and external partners to provide holistic support for our service users. As part of your remit you will also work alongside colleagues to develop our exciting new community meanwhile space by organising events, workshops and informal opportunities for connection.

Key Responsibilities:

• Community Building & Engagement: Develop and manage a welcoming hub that operates 5 days a week, offering tailored activities and programs that meet the needs and strengths of the community.
• Support & Empowerment: Work closely with volunteers to provide encouragement and support, fostering a sense of belonging and empowerment among hub participants. To include developing a steering group to help amplify the voices of marginalised individuals and groups.
• Partnership Development: Maintain and strengthen partnerships with local organisations and agencies, ensuring integrated and holistic support for service users.
• Operational Leadership: Assist in the hub's daily operations, including coordinating volunteers and supporting the management of the community café.
• Promotion & Outreach: Promote the hub's activities and conduct outreach to engage vulnerable groups, ensuring inclusivity and cultural diversity.
• Monitoring, Evaluation, and Compliance: Use tools like Upshot to track participation and outcomes, ensuring compliance with funders as well as our own strategic objectives. 

About You:

The ideal candidate will have experience in community engagement or project management and possess strong interpersonal skills with a proven track record of developing and delivering community-based programs. You should be IT literate, with excellent communication skills and a commitment to inclusivity and empowerment.

We are looking for someone who is a capable leader, innovative, and enthusiastic about our mission. You should have the ability to manage and motivate volunteers and sessional workers, and be committed to making a positive impact on marginalised groups in Newham.

Why Join Us?

Impact: Your work will directly impact the lives of vulnerable individuals and communities in need.
Collaborative Culture: Be part of a passionate and dedicated team.
Flexible Working: Enjoy a blend of office-based and home workingProfessional Growth: Develop your skills and knowledge in a supportive environment.

Other employee benefits include:

• Annual Leave: 28 days plus bank holidays (pro rata for part time)
• Employee assistance program for confidential support
• Wellbeing day: An extra day off specifically to intentionally recharge
• Cycle-to-work scheme to promote healthy commuting
• Tech scheme to support equipment purchase
• Workplace Pension scheme

​How to Apply

Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have the position filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long. 

Please note that an enhanced DBS check will be required for this role. 

We look forward to hearing from you! 

Newham Renewal Programme is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of background.

The Housing Income Manager is Refuge’s expert lead and responsible for all elements of housing income management for our accommodation, including the policy framework, service charge calculation and rent setting, housing income budgets, training and management of rent collection, reporting and ensuring that all the processes meet the high standards set by the organisation and regulations in place.