Advice Jobs

The Talent Set are delighted to be working with The Intensive Care Society. We are currently recruiting 2 exciting roles within their Communications team; Marketing Communications Manager, and Communications and Member Engagement Manager.

The Intensive Care Society offers a flexible working environment, with hybrid working and an expectation to go into their London office 2 days per week. 

Both roles will report into the Head of Communications and will play a core role in the Society’s communications team providing the intensive care community with the information they need to care for patients and to continue raising the profile of intensive care to the public and Government. You will lead projects and manage campaigns to grow the membership of the Society and create engagement opportunities and communication for members, focused on ensuring direct benefit and designed to promote member growth and retention.

Key Responsibilities:

· To play a leading role in developing strategic marketing and communication advice and advising the senior management team and CEO

· Manage and implement marketing campaigns from planning to delivery and evaluation, ensuring they are informed by clear objectives and integrated across agreed channels in line with the Society’s Strategy and Plans

· Raise the profile of the Society using all communication channels delivering a consistent message to all stakeholders.

· Work with all areas of the organisation to communicate workstreams through newsletters, social media, blogs, websites and other mediums. 

· Develop compelling content to highlight member successes and tell engaging membership stories. Utilise storytelling techniques to highlight member and sector achievements and contributions.

· Use our channels and networks to promote attendance across the Society’s event programme which includes one day seminar style events, the Intensive Care Society Awards and our flagship Congress, State of the Art.

· Take responsibility for data analysis and insight in relation to our website, email marketing, the CRM database, and streaming analytics to help inform decision-making and strategy, and also for reporting purposes across the organisation

· Work with Head of Communications to create informative and interesting press releases, press kits, newsletters, and marketing materials.

· Plan and manage design, content and production of communication materials to help tell the Society’s story.

Person Specification:

· A proven communications and/or B2C marketing professional with experience of using multiple channels for communications and B2C marketing purposes.

· Experience working with third parties to create content.

· Analytically minded with demonstrable ability to use data to improve future work.

· Experience managing both CMS and CRM systems 

· Experience and confidence in managing difficult and challenging situations and stakeholders.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

An exciting opportunity has arisen for an experienced administrator to join our existing team working in partnership with GenesisCare. Within this partnership we are committed to using a whole person approach in assessing and supporting patients. We acknowledge that cancer treatment can affect all aspects of a person – body, mind, spirit, and emotions.

Job Title: Partnership Administrator (Penny Brohn UK/GenesisCare)
Ref: PA432
Contract: 9 months, with possibility to extend to 1 year, fixed-term maternity leave cover
Hours: Part time (22.5 hours worked over 3 or 4 days)
Salary: £26,500 - £27,500 dependent upon experience (pro rata)
Location: Home based with monthly visits to the Penny Brohn UK National Centre
Benefits: 30 days holiday pro rata plus 8 bank holidays pro-rata. Free parking on site at

National Centre

This role requires excellent communication and administrative skills with the ability to build and maintain relationships with the management team, Wellbeing Consultant team, Therapist Team and the wider Penny Brohn UK organisation. We are looking for a professional who has extensive administrative experience with attention to detail. Candidates should be self-motivated and able to work on their own initiative within set parameters. Advanced IT skills are a prerequisite.

Key role considerations

• This role will involve working remotely using Teams to communicate to the team across 14 different GenesisCare centres.
• This role requires a highly committed team player with excellent communication and administrative skills.
• An ability to work flexibly and proactively is essential.

The successful partnership with GenesisCare is entering its tenth year and the treatment support service that we offer to cancer patients has shown to be both statistically and clinically significant. If you are driven to support patients whilst they undergo cancer treatment, this could be the opportunity for you.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability.

Timetable for appointment
The vacancy will remain open until a suitable candidate is found. To avoid disappointment, we suggest that applications are made as soon as possible.

Start date
Mid-September 2024.

TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

Baird and Co Recruitment, a specialist Social Housing recruitment firm, are working in partnership with a Royal Sutton Coldfield-based Almshouse Trust to recruit an Almshouse Manager for a business with truly incredible values.

The post can be undertaken on a part or full-time basis, and is a vital roles for liaison and support for residents, ensuring they are welcomed and engaged as part of the Almshouse community.

The Trust's origins can be traced back to Tudor times; it ranks as one of the Midland’s larger grant-making charities in terms of its property, financial assets and annual income. It does not actively raise funds from the public, rather from its assets that have been accumulated over hundreds of years. Throughout a long history it has improved the lives of generations of people, particularly those in the greatest need, whilst redefining and extending its benefits to reflect changing times.

Flexibility on hours is paramount, but there are also options for living on-site if this would work for the right candidate.

Almshouse Manager: circa £34,000

36.5 hours per week – over an average of 3 days per week, Monday to Saturday, plus up to one hour on alternate Sunday mornings, over a two-week period on a rota basis. Each day’s work will commence at 09:00 hours and finish at 21:00* hours with a break at lunch time and a break in the evening.  This also provides flexibility for a daily check-in / on-call hour on 3 non-working days.

• Oversee appointments of potential Almshouse residents, carrying out interviews and ensuring effective support to new residents as they settle into their home

• Provide line management to the warden, ensuring all mandatory and other training is completed and in place

• Encourage and promote inclusive opportunities for residents’ engagement and feedback

• Work with the Property Manager to manage the Almshouse budgets

• Offer advice and support to residents in response to problems and queries as the need arises

• Authorise minor or emergency repairs to the almshouses as necessary and report these to the Property Manager.

• Maintain close contact with others who support the residents such as family members, carers, nurses and social workers

• Provide lunch in the residents’ lounge once a month and other social activities as planned

In order to apply for both the Almhouse Manager role, the below is required:

• A full enhanced DBS

• Availability to work flexibly

• Experience in working with or supporting vulnerable people

• Management or Team Leader experience

If interested in this Almhouse Manager post, or wish to discuss other Social Housing positions, please get in touch with Matt Baird.

Employability Coach (Multiply Delivery)

Birmingham, B7

Salary: £29991 per annum, Fixed Term contract until 31.12.24

Location: Birmingham, B7

Hours: Full Time, 37.5 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Employability Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centers. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first. 

Note : Post is subject to a DBS check

We will be actively interviewing prospective candidates as they apply.

The Role

To support the delivery of the Multiply project and by engaging learners and delivering shorts courses in the community. This role is responsible for planning and delivering number skills engagement sessions and bitesize courses to learners. This role will require travel across the West Midlands. A full driving licence will be required.

Key duties and responsibilities:

Main duties include.

· Identifying and recruiting eligible learners and  on to the project ensuring excellent standards of customer care with a flexible and responsive service to all users

· Planning and delivering a high-quality programme of functional maths engagement sessions, that reflect the standards as set out in the Multiply remit

· Working closely with the Employability Manager to develop and deliver engagement sessions tailored to specific audiences (employers and in the community).

· Working to a weekly timetable of travelling and delivering Multiply sessions throughout West Midlands

· Signpost interested learners to further study opportunities.

· Work towards targets to increase engagement tracking and reporting then progress of learners and delivering regular feedback.

Person Specification - Skills, Qualities & Experience

Essential

· Excellent written and verbal communication skills

· Ability to provide comprehensive information, advice and guidance. 

· Ability to deliver 1-1 and group training sessions.

· Ability to assess understanding and adapt resources and delivery to the needs of the audience. 

· Ability to coach and inspire others to reach their goals.

· Committed to working as a team and collaborating with internal and external stakeholders.

· Experience of working with vulnerable people

· Full UK driving licence

Desirable

· L3 or above IAG

· PTLLS or equivalent

· Relevant experience of the Welfare to Work sector.

Values and behaviours 

· A commitment to Equal Opportunities

· An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

· Proven ability to develop and maintain good working relations, with both internal and external audiences

· The roleholder will be required to work flexibly. The role provides a mixture of home-working, outreach work and working in our regional centre offices

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date for receipt of applications is 2nd August 2024

Hours: 35 hours per week (full-time)

Annual Leave: 28 days per annum, excluding bank holidays

Location: Hybrid working (60% Barnet / Brent Office, 40% Home)

CB Plus is seeking a talented and creative Fundraising Manager, who will be integral to supporting the financial sustainability of CB Plus. The successful candidate will be responsible for developing and implementing comprehensive fundraising strategies to meet financial targets, ensuring a consistent and expanding revenue stream. This includes building a diversified income base for CB Plus, planning and coordinating fundraising events, and building and managing relationships with commissioners, funders, and donors.

The Fundraising Manager will identify new funding opportunities and secure potential donors, researching funding prospects and developing strategies for new support. They will prepare grant proposals, manage grant reporting requirements, and liaise with funding organisations to present CB Plus’s case for support. The successful candidate will have a proven track record in fundraising, excellent communication and relationship-building skills and will be dedicated to our cause.

The postholder will be part of CB Plus’s newly formed Management Team. The Fundraising Manager will report to the Director of Operations and work closely with the CEO.

Please see the job description for further information about the role.

Interviews will be held via  Zoom

Exeter Students’ Guild 

Head of Organisational Development 

Salary: £53,000 to £60,000 (pro-rated) 

Location: Exeter  

Contract:  Permanent – between 21 and 35 hours per week (our preference is 0.6 FTE, 21 hours; however, we are open to exploring a range of working patterns)   

Are you a values-driven organisational development professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Guild? We are looking for someone eager to help us become a sector-leading organisation dedicated to helping students love Exeter and ensure every person in the Guild is working towards that mission. 

About the Students’ Guild 

We are privileged to represent and enhance the experiences of over 26,000 students at the University of Exeter. As an independent charity, we offer a wide range of opportunities, services, and support to help students get the most out of their time at university. Our vision is to empower students to take their place in the world and make a positive difference. We pursue our purpose through the following: 

• Influencing the Exeter student experience to ensure it is both a high quality, value-for-money experience for all students and transforms their lives.

• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student. Students are proud of Exeter and feel they belong to the community here.

• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that, Exeter students and graduates are networked and connected. 

Based across one of the most beautiful university campuses in the UK, the Guild offers a flexible, supportive and collaborative working environment and has a huge appetite for innovation and new ideas. 

About the Role 

As the Head of Organisational Development, you will be a key member of our Senior Management Team, supporting the CEO and elected Officers in shaping the Guild's future.

We are looking for someone who: 

• Leads and manages initiatives spanning People, Culture, Operations, IT, facilities, and Health and Safety. 

• Empowers and collaborates with Guild managers, dedicated to our Business Partnering model and fostering strong university relationships. 

• Cultivates a culture that prioritises outcomes and people, guided by our charity-based values, and is focused on removing barriers for students. 

The Guild offers an excellent benefits package, including 27 days holiday plus bank holidays & winter closure, paid time off to support with caring responsibilities & volunteering, sustainable travel incentives, a confidential employee advice service, well-being days, discounts via Perkbox and up to 6% employer pension contributions. 

The Guild has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply. 

How to apply:  

Key Dates

Closing Date: 12 pm on Monday 19th August  

First Stage Interviews (Remote): Wednesday 4th September  

Final Interviews (In-person): Wednesday 11th September     

Please click on ' How to Apply' to view the Candidate Information Pack with the link to apply for this role.

For an informal conversation about the role and application process, please get in touch with Nida Ashraf at Atkinson HR Consulting.

Percival are excited to be working exclusively with Asthma + Lung UK to help them recruit for a Corporate New Business Manager to join their growing team. Asthma + Lung UK’s mission is to be the driving force behind the transformation of lung health. They do this by changing perceptions of lung health and campaigning for its prioritisation, supporting those affected with information, advice, and practical help.

You will be joining a brilliant Corporate Partnerships team with big ambitions for growth in a well-established Fundraising Department. The main focus of this role will be to generate new, long term and sustainable income through the acquisition and cultivation of new corporate partners. Your work will be vital; enabling them to fund research to find new treatments and cures, support people who struggle to breathe to take control of their lives and to campaign for better lung health.

Job Title: Corporate New Business Manager

Salary: £38,000-£42,000

Contract Type: Full-time, permanent (35 hours per week)

Location: Hybrid, London E1

Department: Corporate Partnerships Team

Reports to: Head of Corporate Partnerships

You will be creating and managing a new business pipeline of prospects to approach for new funding. You will be working closely with the Head of Corporate Partnerships to diversity their new business portfolio with a specific focus on targeting corporates within the health sector, for five figure level plus partnerships. Working towards set targets, you will be responsible throughout the whole partnerships process from identifying prospects, cultivation, proposals, pitching and negotiation to secure new corporate support.

To be successful in this role, you will:

• Have demonstrable experience securing five + figure gifts from corporates and have consistently met and exceeded team and individual targets.
• Be confident in creating emotive, tailored and compelling proposals for prospects and delivering on successful pitches and presentations.
• Thrive in a target driven environment
• Be a keen ambassador for lung health across the UK and stay abreast of key market trends and opportunities.

Recruitment Process Timeline -

Application Deadline: Tuesday 30th July

1st Stage Interviews: TBC

We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact Madeleine on [email protected]

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy 

We are looking forward to connecting with you soon.

We are looking for a Regional Appeal Manager to join an inspiring social welfare charity to coordinate local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Covering Central London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Relationship management plays a crucial role, where youll oversee a portfolio of regional corporate partnerships.

The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management.
.
This is a hybrid role.

The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The Role
With support from your Manager, produce an income and expenditure budget for your area.
Provide accurate and timely monthly commentary to your manager.
Identity, plan and monitor progress of key activity (in the regional fundraising plan) to deliver the income and expenditure
Manage the activity of a range of local supporters and partner
Manage an agreed number of relationships across your area, ensuring that your supporters have the tools, resources, and support necessary.
Develop and support a portfolio of regional corporate partnerships.

The Candidate
Experience of fundraising, sales and/or customer service environment.
Experience of creating and managing great supporter relationships with volunteers to deliver agreed objectives and income targets
Take ownership of planning income/expenditure budget and responsible for supplying monthly commentary to manager..

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary range £38,000 - £41,000 per annum (£22,800 - £24,600 per annum pro-rated) | 21 hours per week (part-time) | Permanent

Hybrid working from WGN’s main office based in Vauxhall, with travel across London and opportunities for remote working

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

Are you a passionate and dedicated practitioner ready to lead a vital service supporting survivors of violence against women and girls (VAWG)? We are seeking a caring and experienced individual with an uncompromising and intersectional analysis of gendered violence, to lead Women and Girls Network’s (WGN) Sexual Violence Helpline Team.

WGN is committed to providing innovative, trauma-informed, and culturally appropriate support to survivors of VAWG. Our Sexual Violence Helpline offers emotional support and information to survivors of sexual violence aged 14 and above. As the Sexual Violence Helpline Manager, you will lead and develop our Helpline service, ensuring consistent high-quality, survivor-led support. You will provide leadership, guidance, and support to your team, ensuring our service is responsive and effective.

You will lead and support the Helpline Practitioners and Volunteers, ensuring shifts are resourced. You'll oversee day-to-day operations and safeguarding issues, promote and represent the service internally and externally, and ensure accurate record-keeping and data analysis. You will foster a collaborative team environment, support professional development, and maintain high standards in helpline support.

This is a role leading an enthusiastic, committed team making a real difference in survivors’ lives, offering an opportunity for a skilled leader to develop the service and themselves

Interview details

Interviews are expected to take place remotely on 28th August 2024, however, please note that dates may be subject to change.

Further Information

This post is subject to satisfactory references and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Salary range £34,000 - £37,000 per annum (£20,400 - £22,200 pro-rated) | 21 hours per week (part-time) | Fixed Term Contract to 31 March 2025

This role will involve hybrid working from home and WGN offices, as well as travel across London and community-based working. It is anticipated that this may evolve over time in line with Service User and organisational requirements.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

We are now looking for an experienced and dynamic practitioner to lead on developing a comprehensive community development and outreach work for our West London Rape Crisis Service. This exciting role will develop relationships with local communities and professionals with an aim to raise awareness about sexual violence, improve communities and professionals’ responses as well as to improve access to services for survivors. This work will be carried out through a variety of activities such as briefings, workshops, trainings, and other means.

WGN’s Community Engagement Worker will also play a pivotal role in engaging with survivors as Experts by Experience, supporting them to shape and develop sexual violence policy and practice within the charity as well as externally.

Interview details

Interviews are expected to take place remotely on Tuesday 27th August, however, please note that dates may be subject to change. 

Further Information

This post is subject to satisfactory references and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Supporter Services Officer

Salary - £23,948 to £26,133 per annum

Full time, 12 months’ fixed term contract

About the role

Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.

About you

As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.

Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.

This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.

Key Working Relationships

The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.

KEY ACCOUNTABILITIES

Supporter Relationship Management

• To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
• To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
• To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.

Income Processing / Database Management

• To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
• To process cash donations effectively and accurately onto our database. 
• To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
• To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
• To accurately process and commit Direct Debit claims.
• To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
• To deal with new supporters’ welcome communications.
• To liaise with supporters regarding cancellation of donations.
• To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
• To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
• To pull information required, download and process third party donations ensuring that they are compliant with GDPR.

Compliance

• To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
• To ensure data is managed to appropriate standards of data protection and security.
• To be aware of and consistently using organisational policies and procedures

Team Working

• To undertake and participate on projects as directed by the Supporter Experience Manager.
• To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
• To contribute to organisational meetings e.g. Stand Up, team away days etc.
• To be proactive in joining cross functional working groups.
• To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
• To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.

PERSON PROFILE

Qualifications, Knowledge and Experience

• Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
• Educated to GCSE level or equivalent, including English and Mathematics

Skills, Abilities and Competences

• Excellent communications skills, both written and verbal
• Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
• Able to use a CRM database
• Able to work across a team following business controls and systems
• Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
• Ability to multitask and be able to manage changing priorities
• Ability to work on own initiative to solve problems
• Understanding of data protection legislation
• Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.

Why join us?

• The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
• Our open plan offices are located in the centre of Rugby near to the train station.
• In addition, we offer the following benefits:
• 27 days’ holiday in addition to public holidays.
• A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
• Life assurance (3 x annual salary).
• Cycle to Work scheme.

About us

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 26th July 2024

Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you.  To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.

Corporate and Community Fundraising Manager

Number of Hours: Full-time (37.5 hours per week), Monday to Friday with occasional evening and weekend working
Accountability of post: The post holder will be line managed by and accountable to the Development Manager
Location of post: Remote, with travel as required
Other terms: 33 days annual leave including public holidays

Do you have a strong track record of fundraising within the charity sector? We are looking for someone who can manage corporate and community fundraisers, develop events, both locally and nationally; as well as being able to write, and submit successful funding applications to trusts and other funding sources.

As our ‘Corporate and Community Fundraising Manager’ you will develop, deliver, and manage a range of corporate and community fundraising initiatives that will help the Throat Cancer Foundation (TCF) promote and deliver its services.

About Us

Founded in 2012 we are a UK charity that provide support, advice and information to patients and their loved ones who are affected by cancers of the head, mouth, neck, chest, and those throat cancers caused by the Human Papillomavirus (HPV). We also campaign for universal HPV vaccination to prevent any future devastating throat cancer cases. Raising awareness of HPV and how it causes throat cancers has been and continues to be a large part of our work.

About the role

The successful applicant will work closely with the CEO, the management team, and Trustees to implement, develop and deliver a fundraising strategy that meets the charity’s challenging income targets. This post will play a vital role in helping us to deliver our range of throat cancer support programmes to patients, families, as well as to medical professionals and the scientific research sectors. This is a unique and challenging role, which will see the successful applicant working on a variety of projects at any one time, whilst working under pressure to deliver results. It is therefore important that anyone in that role has great communication skills as well as experience of managing fundraising events on a nationwide scale.

MAIN TASKS & RESPONSIBILITIES:

• Fundraising duties as required.
• Be the customer service face for all fundraisers and fundraising activities.
• Play a key role in the development and implementation of TCF’s community fundraising activities and third-party events.
• Work with the Business Development Manager and CEO to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our work
• Create, manage, and deliver robust project plans for allocated events delivering on set income targets.
• Review and adapt current events in the portfolio to maximise supporter engagement, retention and income growth.
• Booking and liaising with all suppliers involved with events and building and maintaining strong relationships with them.
• Working across the charity and externally, to significantly grow both volunteer numbers and activity.
• Develop the way we speak about volunteering, our brand, and associated materials, in order to attract more volunteers with the skills we need.

This description does not attempt to describe all the activities of the post but illustrates the role with examples. It is therefore subject to alteration and development and will be reviewed with your line manager as required.

About You

You have demonstratable experience as a corporate and community fundraiser with excellent knowledge of the charity sector. You are friendly, highly organised, and skilled in multitasking and balancing priorities. You’re able to write professionally and compellingly for various funders. You have a passion and empathy for people and their power of community to connect and support others.

Essential Skills

• Proven track record in corporate and community fundraising.
• Excellent communications skills, both written and oral.
• Fundraising support experience.
• Understanding of fundraising within the charity sector.
• Ability to co-ordinate priorities and work accurately and to tight deadlines.
• Highly developed interpersonal skills, with the ability to deal comfortably with key individuals at all levels.
• Familiarity with CRM systems.

Desirable Skills

• Knowledge or membership of professional fundraising membership organisations.
• Experience of budget setting and management.

Do you have an interest in leading operations and developing a quality service, where your skills will make a difference in helping to end homelessness and rebuild lives across Bournemouth, Christchurch and Poole?

About the role

We are looking for someone to join the St Mungo’s BCP Street Outreach Service; our dynamic street outreach team who provide a rapid response service across Bournemouth, Christchurch and Poole, intervening to ensure no one needs to sleep rough.

The service works proactively to support people who are sleeping rough on the street with key healthcare, benefits; and accommodation support and advice to meet their individual needs and to support individuals to move away from the streets for good.

In the role of Outreach Manager, you will:

• Implement strategic approaches to service delivery, maximising resources and achieving positive outcomes for rough sleepers in the borough, ensuring the team’s performance is aligned with contractual and organisational KPIs.
• Work closely with local St Mungo’s services, as well as key partner agencies including commissioners and health agencies to tackle the prevention of homelessness in Bournemouth, Christchurch and Poole.
• Provide effective strategic leadership and management to BCPSOS within a fast and rapidly changing dynamic environment.
• Be responsible for data monitoring, analysis and report writing.

About you

We are looking for someone with the drive, passion and commitment to lead a committed, diverse and multi-skilled team to support rough sleepers off the streets. You should be able to demonstrate:

• Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
• A flexible, creative and collaborative approach to working in partnership with others.
• Willingness to regularly monitor data compliance and analysis.
• Excellent planning and organisational skills with the ability to rapidly develop the appropriate strategies to meet the needs of the rough sleeping community.
• Negotiation skills and the ability to build positive working relationships with relevant partners.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 26 July 2024

Interview and assessments on: 7 August 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Role: Support Worker

Salary: £11.75 per hour

Location: Welwyn

Are you compassionate, caring and hard working?

Are you passionate in your belief that individuals with a disability should have the same rights to choices, dignity and life satisfaction as everyone else in society?

Please note we do not offer sponsorship.

Who we are

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

We are currently looking for dedicated and compassionate individuals to join one of our busy residential care services in Welwyn. We currently provide support to eight individuals who have a range of high complex needs and disabilities but are united by a love of life. Our mission is to help those individuals make life happen, and our Support Workers are a key part of that aim.

As a Support Worker you will be responsible for:

• Assisting with daily chores such as cooking and cleaning
• Taking individuals on leisure activities
• Accompanying on holidays
• Helping the people we support access the community
• Promoting independence amongst the people we support
• Personal care
• Dealing with complex needs
• Liaise with other agencies and families
• As part of your role, you will be using a digital app called Nourish, where all care and support plans of the people we support are held. Experience of using a digital or mobile app would be desirable however full training will be given

To be a successful Support Worker you should be a kind and compassionate individual with a genuine desire to help people. You should have the ability to use your initiative to ensure that the individuals we support are able to do the things they love where possible. Previous experience working with Learning Disabilities is highly desirable.

We expect our Support Workers to combine this ability to adapt with a bright personality and a sense of humour.

In return for your dedication as a Support Worker you will receive:

• £11.75 per hour
• 20 days paid annual leave (plus 8 bank holidays, pro rata for part time), which increases after 3 and 5 years’ service
• Pension contribution
• Access to free occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• Do you want to gain a recognised qualification in social care? – We offer the ability to work and study at the same time (subject to funding and criteria)

Please note all these roles will include elements of evening and weekend work so flexibility is desirable. Successful applicants will be subject to a full DBS check.

We reserve the right to close this vacancy early.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application please contact us.