Advice Jobs
The Role
As a Practice Consultant, you will proactively support your Head and line manager, demonstrating leadership and a strong, supportive role in your team’s contribution to delivering the provision of high-quality support in strategic and operational environments. You will be skilled and confident about building high-trust relationships, contributing to securing a strong network across the UK and quality within our accreditation services.
You will take responsibility for motivating yourself and will build a wide skill set both personally and within the team, sharing expertise and encouraging everyone to work at their best together. Practice Consultants act as a critical friend to local areas and services, supporting, advising and guiding them through a combination of free and paid-for expert support. You will build relationships with national partners and local areas to develop coordinated, dynamic responses to domestic abuse and related safeguarding issues, seeing the whole picture for each family member to keep people safe sooner.
In order to complement our existing expertise in the Practice team, we would be particularly interested to hear from applicants with backgrounds in domestic abuse, criminal justice, health and social work.
This is a fixed-term role until June 2025 with the possibility of extension, and we will consider full-time and part-time hours.
Benefits
- 34 days’ holiday, including public holidays
- Eyecare vouchers
- Employee assistance programme
- Enhanced family leave policies
- Individual learning budget
- Flexible working, e.g., compressed hours
- Pension scheme with 4% employer contribution
- Clinical supervision
- Enhanced sick pay
- Restorative practice training
- Cycle-to-work scheme
- Childcare vouchers
- Holiday purchase scheme to buy up to an additional 5 days
- Professional development fund
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on Monday 12th August 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Location: Hybrid working with 3 days in the office (Bradford)
Contract Type: Permanent
Salary: circa £42,000 per annum
Hours: Full-time
Job Purpose:
- Lead, develop, and deliver an outstanding shared service operation.
- Take ownership of all people matters and performance, inspiring the team to deliver exceptional service.
- Provide HR advice to leaders and colleagues, supporting case work as needed.
- Ensure the colleague experience is exceptional, managing timely responses and high service levels.
- Drive a culture of high performance, aligned with SLAs and KPIs.
- Embed values, the employee brand, and a positive colleague experience throughout processes.
- Develop, deliver, and embed people policies and procedures.
- Lead reporting, dashboards, and data management for the People Team, ensuring compliance and efficiency.
- Manage all aspects of account management, from talent acquisition to workforce planning, ensuring 100% compliance and accuracy.
- Support the journey to become an Employer of Choice through strategic interventions and cultural initiatives.
- Streamline and automate transactional processes to drive continuous improvement.
- Influence and champion the people strategy, addressing business issues to enable leaders and colleagues to thrive.
- Manage HR systems and people data, ensuring accuracy and effective use.
Shared Service:
- Establish and lead a new shared service operation.
- Develop processes and procedures covering Onboarding, HR, L&D, Benefits, and reward.
- Ensure 100% compliance across all administrative functions and policies.
- Provide advice and support to colleagues and leaders on the employee lifecycle.
- Act as a key point of contact for colleagues and leaders, ensuring effective self-service.
- Develop self-serve materials and knowledge articles for ease of use.
Onboarding:
- Collaborate with Talent and Resourcing Manager to deliver outstanding onboarding experiences.
- Ensure clear timelines and KPIs are met, keeping leaders informed throughout.
Policy and Procedures:
- Review and develop people policies in line with UK legislative changes and organizational ethos.
- Develop leader toolkits for all policies and procedures.
Learning and Development:
- Coordinate and administer all L&D activities.
- Manage OD events, activities, and seminars.
- Report on and ensure mandatory training compliance.
Data & Data Compliance:
- Ensure 100% compliance across all administrative functions.
- Utilize HR insights to inform decision-making and drive improved outcomes.
- Develop HR dashboards and analytics to enhance service delivery.
Wider Team Support:
- Support in managing employee relations issues, investigations, and conflict resolution.
- Guide managers and employees, ensuring fair and consistent treatment.
Qualifications:
- CIPD Level 5 Qualified (or working towards).
Experience and Skills:
- Experience leading a shared service operation.
- Comprehensive understanding of the employee lifecycle and HR administration.
- Track record of delivering exceptional customer service.
- Strong analytical skills and stakeholder management.
- Proficiency in HR systems, processes, and UK employment law.
- Excellent communication and ability to challenge thinking.
- Experience in managing reporting, data dashboards, and compliance.
Personal Attributes:
- Highly driven and proactive.
- Organized with excellent interpersonal skills.
You may have experience in the following: People Services HR Manager, HR Shared Services Manager, HR Operations Manager, HR Service Delivery Manager, HR Business Partner Manager, HR Manager, HR Operations Lead, HR Service Manager, HR Specialist Manager, Employee Services Manager, etc.
REF-215 421
The post holder will provide efficient, robust and proactive project support to the Delivery team within Creative Youth Network.
The post is a critical role for the delivery team and wider organisation supporting all aspects of delivery across Youth and Creative service provision.
The ideal candidate will have extensive experience of working in an administrative and/or project support role providing a full range of administrative support services. They will have excellent organisational and time management skills with a solution focused, proactive approach to problem solving and an interest in improving outcomes for young people. They will be an excellent communicator and have the ability to work autonomously, balance workload across multiple work streams to meet deadlines along with excellent attention to detail and great stakeholder service skills. Excellent IT skills (preferably experience of Office 365), database, excel and record management skills.
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
A full Job Description, Job Pack and Application Form are available below. To apply please visit our website.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Equity, diversity and inclusion
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
We particularly encourage applications from candidates who are currently underrepresented in our workforce, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).
As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.
If forms don’t work for you, get in touch with the team to talk about alternatives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Based at home, situated across the Liverpool & Wirral region with regular travel to assigned renal units.
Hours: Full time hours, 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa
An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.
This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.
The role will cover the main renal units and satellite dialysis units across your designated area in Liverpool and Wirral. Frequent travel and attendance is expected at some sites.
Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service
To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you
The client requests no contact from agencies or media sales.
Prospectus is delighted to be collaborating with a leading mid-sized charity in the UK to recruit for a new Head of Finance to join their team. The charity works across England, Wales and Northern Ireland and supports people through one of the most painful times in life, providing support and guidance. This is a permanent position, predominantly based remotely with occasional travel.
Working closely with the Director of Finance and Corporate Services, the role is responsible for managing the finance function and developing a culture of providing financial help and support across the charity. Responsibilities include day to day management of the finance function, overseeing and motivating a staff team of 5. You will prepare and develop management reporting, including monthly management accounts and restricted fund accounts, ensure monthly balance sheet reconciliations, prepare budgets, and manage the year end accounts and audit process including drafting charity SORP financial statements. Other responsibilities include developing strong business partnering with budget holders, developing a costing model to support funding applications, managing payroll and pensions, and ensuring VAT returns are prepared and submitted on time. You will also take the lead on process improvements, where appropriate to ensure efficient and effective running of the finance team and it’s support to the wider organisation.
The successful candidate will have significant experience of managing finance functions within the charity sector, with an excellent understanding of SORP and charity compliance. You will be either fully qualified or qualified by experience and will have demonstrable experience of managing and motivating finance teams effectively and be accomplished at building relationships, driving the team towards more effective business partnering with the wider organisation. You will demonstrate excellent communication skills, with the ability to engage clearly with both finance and non finance colleagues. You will be a hands on manager with experience of working both operationally and strategically.
To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
Due to the urgency of this vacancy Prospectus will be reviewing applications on a rolling basis therefore we encourage applicants to apply ASAP. Should we receive sufficient applications we reserve the right to close the vacancy early.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
This is one of two new part-time roles at Carers Trust that are essential to giving our supporters a personal and highly professional level of donor care. This role focusses on great thanking and donor stewardship whilst supporting the “twin” role, Supporter Care Coordinator (Data), which focusses more on financial processes and data entry.
Working closely with the Head of Individual Giving and the other Supporter Care Coordinator (Data), you will ensure that the way we manage thanking and donor queries is superb and that our data is the essential foundation to our high-quality fundraising and help us to create long term relationships with supporters.
Application deadline: Sunday 18th August
Expected interview date: Friday 23rd August, in person at London Carers Trust Office in Southwark
The client requests no contact from agencies or media sales.
This role has the following aims:
· To respond to the increasing mental health difficulties that young people are experiencing;
· To improve the overall mental health and wellbeing of young people, and the wider school community;
· To increase knowledge of mental health and wellbeing and improve mental and emotional resilience, for young people and their communities;
· To increase the number of young people managing their mental health without being referred to specialist higher tier services.
This will be achieved through the school-based delivery of focused and school-wide interventions to young people, with the possibility of intervention delivery for the wider school community (including staff, parents and carers) depending on the needs identified by individual schools. Intervention delivery for the wider school community may take place outside schools.
Interviews will be held face to face on 19th and 20th August 2024
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to start your career supporting vulnerable adults?
About the role
We have an exciting opportunity for an Assistant Support Worker (known internally as Duty Worker) to join the team. You will develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.
You'll be joining the growing teams across The Hammersmith and Fulham Housing Pathway, a Supported Accommodation Pathway which includes vital services such as semi-independent, gender specific safe spaces and services for people with complex support needs. This role is at The Coninghams, which is a 31 bed complex needs accommodation.
Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community.
In this role you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients. You will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. You will coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.
About you
This role is ideal for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. In addition you will have:
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
- Personal experience of homelessness and/or an understanding of and empathy with the issues faced by homeless or vulnerably housed people.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 31 July 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
The Role
This is a fantastic opportunity to join a busy and vibrant team. We are looking for someone who is passionate about brand and communication and has wider marketing experience.
This is an exciting and varied role where your expertise and knowledge will be used to great effect, to make a real impact within our organisation.
We want a Brand and Membership Communications Manager who can work effectively and efficiently with internal teams and external agencies to maintain our brands high standards.
What we're looking for
We're looking for someone with significant experience of brand management for a professional organisation and a solid understanding of latest trends and best practice.
You'll need to have effective line management and coaching experience with the ability to inspire the best results in a continually changing environment.
You'll need a proven track record of clearly conveying brand attributes and values, including crafting effective messages that bring a brand to life.
We want someone with significant experience of generating insights from data and research, and using that to inform decisions
You'll have experience of agency / freelancer management and the ability to translate company requirements for brand and design into effective outputs
As a person, you'll be self-motivated, flexible, proactive and highly collaborative, with the ability to work with colleagues at all levels across the organisation.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Chloe Cooper
AllChild (previously known as West London Zone) is an award-winning early intervention charity that helps children and young people build the relationships and skills they need to flourish and thrive into adulthood.
Our aim is for every child to achieve good Social and Emotional Wellbeing and improved Academic Achievement. We call this “creating SEA change.”
We currently work with c.1,700 children and young people. We've grown rapidly since our launch in 2016 and are now expanding our work to Wigan Borough as the first stage in our ambitious growth plans.
We will continue to focus on improving the quality and impact of our core programme, whilst also committing to work more deeply in both London and the North West by building up our team and individuals in the local community to drive impact and change.
We are looking for people who are are highly motivated, with high standards and expectations for themselves and others. We are keen to attract people who share our values.
Reporting into the Senior People and Culture Business Partner you will provide full generalist HR support to the AllChild employees. This is a hands-on operational role covering the full employee lifecycle from recruitment, onboarding, payroll perpetration, compensation & benefits, and employee relations. You will play a key role in the delivery of the People and Culture strategy and will work alongside the Learning and Development Business Partner and EDI Lead to ensure its success.
For further information and to apply, please visit our website via the 'Apply' button.
Inside Job consultant – Social Impact - London
Passionate about making a real difference? Want to help shape and grow a dynamic employment initiative that is reducing reoffending and changing lives by helping people who have served a sentence into work?
About us
Inside Job, is an Employment Consultancy with a difference. It was co-created by a serving prisoner, who is very much part of Our Team, and the Charity, Beating Time. Recognising the huge barriers people who have served a sentence face to re-entering the workplace, we realised a specialized service was needed. A service which collapses the space between Employers, who want to use their recruitment policies to achieve social impact, and people who are in prison. A service which understands those challenges and works collaboratively to remove them. Employment reduces reoffending by 50% - this is a job worth doing.
Inside Job is unique in 2 ways:
1. We recruit and train serving prisoners as Recruitment Consultants who provide us with our candidate pipeline and work closely alongside us.
2. We take employers into prison to interview Candidates. Job offers are made there and then.
We are an award-winning organisation (Winner of the Robin Corbett award 2020 for prison reintegration & 2 High Sheriff awards) and are powered by individuals who are fuelled by purpose and passionate about what we do.
About the role
This role will support and work alongside our London Programme Lead and the Senior Management team. You will also work alongside our prison peer-led team in HMP/YOI Isis and any other London Prisons we take on.
Support our Peer-led Recruiters in custody to identify and support Inside Job candidates. Assist with CV and Disclosure writing and help build a pipeline of candidates.
Work closely with the Prison Employment Lead and build a strong relationship with the relevant prison staff in the Activities and Resettlement Teams and at Governor level to support and facilitate Inside Job.
Support the London Programme Lead to engage employers and plan monthly interview surgeries.
Build relationships with the identified local and national employers and to promote Inside Job and Beating Time to them.
Support our Job Candidates to find work in the community on release from prison.
Support the Inside Job Team and the Senior Management Team in drawing up and developing a strategy to identify and target local and national employers in a range of fields who can offer jobs to people leaving prison.
Building relationships with local Probation offices and staff, DWP/Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and any other official and/or relevant third sector/voluntary organisations to promote Inside Job and Beating Time to them with the aim of creating more referrals and opportunities for Candidates, creating stronger support networks for Candidates and Inside Job and to help embed Inside Job and Beating Time as a key part of the community.
Keeping up to date records with all relevant data on the Beating Time system to assist with monitoring the effectiveness of the programme, supporting funding applications, reporting to prisons and funders and to allow review and adaptation of the strategy.
Case Management. Maintaining an up-to-date list of all programme participants and release dates and identifying where there are employment needs.
About you
Be able and willing to work in Prisons and YOIs
A strong work ethic
An empathetic and understanding approach when working with candidates.
A good understanding of the barriers faced by people with convictions in accessing employment.
An interest in employment, The Local Labour Market and Industry trends.
Recruitment or Case Management experience is essential.
Able to approach new businesses with Inside Job offering and confident to conduct presentations.
Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others.
Strong administration skills with IT (MS Office) and well organised
Desire to be part of a small dynamic team, where you will be required to be both creative and pragmatic.
You will have strong writing skills and will be able to write good CV’s and Disclosure Letters.
Benefits of working for us
Part of something that is truly innovative and has potential to become ground-breaking.
Joining a talented team of high performers
Having real social impact
Competitive pay with benefits.
At Inside Job we value equality, diversity, and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy, maternity, or convictions.
Please include a covering letter explaining your interest in Inside Job and this position as part of your application / CV document.
Prospectus is delighted to be collaborating with Two Saints, who provide accommodation and support for those experiencing or at risk of homelessness. They are a safety net for people in tough times and the springboard to a brighter future. Two Saints services work across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton and they work with local authorities and partnership organisations to ensure their clients get the best support possible and provide pathways to improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty, and exclusion.
We are working with them t o find a dedicated Human Resources Advisor to provide comprehensive day-to-day HR support across their operational services. This role is crucial in assisting with the implementation of HR policies and supporting the HR team and managers in delivering the overall HR operations and strategy. If you are passionate about human resources and eager to contribute to a dynamic team, this position is perfect for you. After an initial onboarding period, the role can offer some flexibility, working on a hybrid basis, (approximately 3 days a week at their central services based in Fareham or in services as needed).
As the first point of contact for managers and staff on HR-related queries, you will provide advice and guidance on HR policies, procedures, and employment legislation. Your responsibilities will include maintaining accurate staff records, managing the HR system, and ensuring timely payroll data. Additionally, you will manage employee relations queries, contribute to HR projects, and stay updated on changes in employment law and policy. Your role will be integral in enhancing HR systems, producing metric reports, and supporting managers and staff with general queries.
The ideal candidate will have a CIPD qualification or equivalent experience, some experience in an HR advisory or administrative role. Strong communication skills, both verbal and written, are essential, along with the ability to interact effectively with all levels within the organisation. You should be IT literate, have some exposure to HR management systems and possess excellent organisational and prioritisation skills. An understanding of basic employment law and HR best practices is required.
A basic disclosure and barring service check will be completed upon appointment. Join Two Saints and be part of a team dedicated to fostering a positive and supportive work environment.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Location: Hybrid working between the Aldgate, London office and home.
An exciting opportunity has arisen for a Digital Product Officer, who will be responsible for helping the Digital Product Team to manage and improve the user experience of our user-facing platforms.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
As well as supporting the development of engaging experiences for our digital users, you will be a key contact person for our internal users – developing user guides, maintaining our SEO activities and liaising with teams across the organisation as well as supporting the management of a range of digital projects.
You will have excellent interpersonal skills, be highly organised and excited to learn about new digital platforms while adding your experience in working with websites and analytics tools to the team. You will have the opportunity to interact with colleagues at all levels across the organisation and deepen your digital skillset.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as a member of the Day Service and Therapy team, you will provide evidence-based, compassionate, person centred care to patients living with a life limiting condition. You will focus on patient’s goals using empowerment, enablement, and self-management to maximise their wellbeing.
What we can offer you:
- Salary from £37,875 up to £44,431 per annum (FTE), dependant on experience
- Working hours are 22.5 hours per week, 3 days hours 9am - 5pm
- Office location: Brentry and localities
- Set working pattern
- No unsociable shifts
You must have a clean driving licence and access to a car.
We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
Due to the nature of the work involved, this role is exempt from the ROA and all job holders are required to undergo a Disclosure and Barring Service Check.
We're looking for someone who is innovative and creative and who will be able to support the rehabilitation model, helping patients to live well while adapting to changing levels of function. You will be working with patients and their families setting goals to enable people to remain as independent as possible. We emphasise the 'doing' rather than the 'being done to' and this can help restore a sense of purpose, confidence and control. Be part of our team dedicated to giving the best care and support possible at this crucial time.
Working alongside 2 part-time Physiotherapist, 2 P/T Occupational therapists and 2 Rehab Assistant, you will be responsible for assessing and treating your own caseload of patients and for providing information and advice as appropriate to their families and or carers. Your time will be split between the in-patient unit, patients’ home and day services.
You will need a minimum of 3 years post-graduate experience and be a good all-round communicator, able to deal with sensitive situations and participate in multi-disciplinary meetings. You will also need to be well-organised and thorough in order to plan your own workload and ensure the completion of comprehensive clinical records.
Strictly no agencies
The client requests no contact from agencies or media sales.
About the role
You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office.
You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK.
What you’ll do:
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Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK
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Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.
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Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods.
What you’ll bring:
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Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner
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Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and written
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Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies
Please note this is a fixed contract for six months to cover a secondment. There may be an opportunity for an extension.
Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held on Monday 12th August 2024. Please note: interviews will be held virtually on Google Meet.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern. You will be required to cover your own travel expenses to the office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.