Advice Jobs

Community Drug and Alcohol Recovery Services (CDARS) is a charity organisation that provides psychological and social support to drug users and their family members.

As part of this work, it has built a track record of working with service user representatives, service user Councils and networks and service user involvement teams. This includes creating a strong Volunteer, Peer Mentor and Recovery Champion network and supporting them through training, supervision and access to additional personal and professional development areas.

The WCDAS and RCDAS Treatment services, led by South London and Maudsley (SLAM), are a community substance misuse ‘partnership’ service that offers a broad and inclusive range of support and treatment options for those seeking recovery from Substance use. This includes access to medical, psychological, and sustained recovery sessions within the Boroughs of Wandsworth and Richmond.

The Community Involvement Worker (CIW) will assist in delivering positive and improved outcomes for service users across both Boroughs and will work closely with the Community Involvement Co-Ordinator (CIC) to manage recruit, train and nurture peer mentors and service user representatives. This support will aim to build capacity and visible recovery across the boroughs. Both post-holders will help develop, train and nurture meaningful service user involvement through the Service User Council network and its representatives throughout the treatment system.

The post holder will need to work under the directives of the CDARS Wandsworth Management Team, with the objective of facilitating engagement in all aspects of service user involvement. The post holder will be expected to foster and develop good working relationships with staff at all levels within the partnership and establish good working relationships with other agencies, both voluntary and state, within the two Boroughs.

 Summary of Role:

The Head of Donor Development & Impact is crucial in driving Choose Love's strategic and financial growth and impact. Choose Love has a fundraising target of approx. £20 million a year, this role plays a crucial part in securing those funds through donor development (approximately £5-10m) and specifically with Trusts & Foundations. You will help Choose Love achieve its strategic objective to increase and diversify income by driving donor engagement, fostering sustainable partnerships, and enhancing our impact reporting to ensure transparency and accountability in our grant-making initiatives. You will oversee the development and implementation of the Monitoring, Evaluation, Accountability and Learning (MEAL) Framework for the organisation, working across teams to ensure the impact is measured and recorded effectively, with continual learning. This role requires a strategic, data-driven professional with a strong understanding of humanitarian issues and a passion for advancing the welfare of forcibly displaced communities.

The Royal British Legion’s Outreach Service currently operates in England, Wales, Scotland and Ireland and provides, responsive, holistic, and person-centred support, to beneficiaries experiencing complex and often isolating challenges in relation to homelessness, mental health, addiction and dependency, domestic abuse, the Criminal Justice system, and children/families at risk. 
 
We are delighted to announce that we are now recruiting for a Regional Outreach Officer – North East to join our team.
 
As a Regional Outreach Officer, you will be responsible for managing a complex beneficiary caseload, supporting and working alongside beneficiaries across Northumberland, Newcastle, North Tyneside and Ireland, providing advice, guidance and advocacy support to achieve outcomes that will have a positive impact on their lives.
 
Led by the Regional Lead Outreach, you will form part of the Outreach North East team, working in collaboration with wider Regional Outreach team members across the UK as required.
 
The role is homebased, with the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across North East and Ireland. Therefore you will be ideally based in Northumberland, Newcastle or North Tyneside area.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

To engage with children, young people and their families and deliver a combination of advice and signposting, 1:1 sessions, groups and workshops, online and telephone interventions to improve their mental health and wellbeing. 

We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving children and young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community. 

To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.  

To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.   

Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.  

To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.  

To help involve children, young people, and their parents in the co-production of programmes, activities and services.  

To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families.  To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.  

To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.    

To apply safeguarding and child protection procedures.  

To help provide written case studies as evidence of the effectiveness of individual interventions.  

To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.   

The jobholder may be required to carry out other duties as directed by the EWMH Services Manager, the responsibility level of which should not exceed those outlined above.  

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

Any other duties are required to be performed within the grade and renumeration of the role. 

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.

Are you passionate about advising, advocating, or guiding local communities?
Ready to take your career to new heights with one of the UK’s most impactful charities?

Join us in empowering communities and making a lasting difference.

We’re looking for a dedicated Case Officer (12 months maternity cover / Secondment) to manage casework and provide direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

In this role, you will assess the needs of beneficiaries and collaborate with regional specialist teams and external service providers to ensure that support is delivered in an integrated and effective way. You will also develop creative, tailored solutions, drawing on contributions from volunteers, our members, and branches to meet beneficiaries' unique needs.

Additionally, you will work closely with the Casework Services Manager and Head of Welfare to identify and address local beneficiary needs, helping shape the commissioning of specialist services. You will advise beneficiaries on available support and assist them in accessing the services they need, while maintaining an up-to-date knowledge of statutory benefits. Building strong connections with local organizations to reach beneficiaries in the community will also be a key part of your work.

The role is primarily homebased with will have regular travel around the Cheshire & Merseyside for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area.

There will also be occasional travel nationally to attend training / meetings.
Driving licence is essential requirement for this role.

For more information, see Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Come and Join us

The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment. We are looking for people who are passionate about using their own experiences to help make change for people in Newcastle experiencing bad housing and homelessness.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

The role is working as a trainee Housing Rights Worker with the aim of being able to provide generalist housing and homelessness advice by the end of the fixed term. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.

The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.

The GROW trainee programme includes opportunities to get involved in developing services in the Northeast and across Shelter at a national level, using your experiences to influence our local strategic aims.

About you

We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

We are looking for an Employment Specialist to join our Surrey Employment Service. We help individuals with mental health problems to find paid employment or return to their current role after a period of ill health. We also assist employers and employees to successfully resolve mental health problems in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment-focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with community mental health teams (CMHRS), Early Intervention Into Psychosis (EIIP) Teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of the IPS model of working, mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

There is one vacancy being recruited for covering a smaller geographical area of West Surrey however, the delivery is Surrey and borders-wide. The successful candidate will be based in our Woking office. The post-holder will therefore be a car driver, with access to their own vehicle.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

We have an exciting opportunity for an experienced Consultant to join our team. In return, you will receive a competitive salary depending on experience.

NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.

About the role:

NGA is recruiting consultants

NGA owes much of its professional development service success to the professional expertise and dedication of our team of governance consultants.

Due to increased demand for our quality assured consultancy and training services we are growing our team.

We are looking for governance consultants committed to helping others to improve governance who have experience of multi-academy trust governance and are also able to confidently deliver training, both face-to-face and virtually. In particular, we need consultants who are based in the following regions:

• South East (Specifically: Brighton and Hove, East Sussex, West Sussex, Kent and Medway)
• South West (Specifically: Cornwall, Devon and Somerset)
• North East plus East Riding, Kinston upon Hull, York and North Yorkshire

Benefits of working for NGA:

• Competitive rates of pay
• Being part of a vibrant and supportive team
• Quality assured deliverables
• Expert administrative support
• Access to NGA’s guidance, advice and e-learning service: Learning Link
• Termly KIT meetings

Key responsibilities of our Consultant:

To prepare, deliver and feedback services on behalf of NGA.  This may include:

• Governance consultancy
• Facilitation and mentoring on NGA Leading Governance development programmes
• Training – both f2f and vf2f; general and bespoke
• Fulfilling a governance expert retainer role
• Coaching and mentoring
• Speaking and workshop delivery at conferences

To promote NGA. This will include:

• Promoting NGA services
• Supporting NGA’s policy positions

Other aspects of the role include:

• Acting as a sounding board for any NGA messages on policy and practice
• Consultation as to service innovations 
• Commenting on new NGA materials
• Attending meetings on behalf of NGA
• Courseware design and review
• Quality assurance of courses, courseware and delivery
• Evaluation and feedback

What we’re looking for in our ideal Consultant:

• A serving trustee, governor or governance professional/lead or have recently served as a trustee, governor or governance professional/lead, or can satisfy the Head of Consultancy and/or the Head of Training Development that s/he has the experience and skills to carry out the role
• Willing to promote key NGA policy and practice messages, guidance and look to extend NGA’s sphere of influence 
• Familiar with the most up to date and relevant Ofsted and DfE guidance
• Willing to adhere to the course materials and guidance provided by NGA
• Prepared to actively promote NGA and its services
• Prepared to refer all opportunities for governance training, and consultancy work to NGA

If you feel that you are the right candidate for the role as our Consultant or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.

Location:Community based - Living within 30 minutes of High Wycombe, covering an area with an approximately two-hour radius including Reading.

Hours: Full-time, 35 hours a week, Monday to Friday.

Contract: Maternity cover for 15 months.

What we do

Hearing Dogs for Deaf People trains dogs that change deaf people’s lives through emotional and practical support – because nobody with hearing loss should feel alone.

What you will be doing

• Provide guidance and training to support partnerships between people with hearing loss and their hearing dog
• Assess people’s needs and provide advice, guidance, and signposting so they can get the help they need with their hearing loss
• Bring people together in local communities and by connecting our beneficiaries with our Peer Support Volunteers
• Manage a caseload of beneficiary relationships learning about their needs and providing advice, support, and services personally with the help of others
• Offer community days and dog walks in local communities bringing people together
• Provide tailored support to hearing dog partners through remote contact, home and workplace visits, and accompanying them to the vets and other places
• Create and implement partnership support plans, dog behaviour modification plans, dog welfare plans, and risk management
• Continually assess the support need and risks for our beneficiaries and hearing dogs and ensure adequate plans are in place to address them
• This role will cover the following towns and regions Reading, Maidenhead, Slough, West London, High Wycombe, Aylesbury.

To be successful, you will:

• Be confident in your dog training and handling ability
• Be experienced in coaching and encouraging others
• Be able to work with people with a wide range of needs and are solution focused
• Be able to assess risk and have confidence in handling sensitive situations
• Develop professional materials for internal and external use
• Have experience with supervising and developing a team
  

How to apply

For further information, please view job description below or visit our website.

If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a covering letter explaining how you'd be perfect for the role.

Closing date for applications: 5.00pm on Friday 29th November 2024.

First stage interviews via Teams: w/c 2nd December 2024.

In-person interviews at The Grange: Thursday 12th December 2024.

MLC Partners are working with a leading health advocacy charity to recruit their new HR Officer. The position joins an organisation who are working with vulnerable people across the UK, giving them both support and advice to drive behaviour change in society. As part of a close-knit HR team supporting a head count of 50, the role will carry out generalist HR work across the charity and lead on the administration of the HR system.

Key responsibilities of the role include:

• Manage the full employee life cycle, including recruitment, contracts, onboarding, L&D and supporting line managers with leavers.
• Liaise with senior leadership with various HR requirements, on occasion delivering KPI and metric reports on the current change programme.
• Take a leading role in the maintenance and usage of the HR system, helping on payroll where necessary.
• Implement and maintain a L&D framework to drive personal development planning and work to improve internal progression.

The successful candidate will:

• As a minimum, be qualified to CIPD level 3, ideally studying towards level 5 – support is available for future qualifications.
• Be a clear communicator who is able to build positive relationships with both internal and external stakeholders.
• Have worked in a SME HR team previously, either within the not-for-profit or commercial sector.

This is a great opportunity for someone ambitious looking to develop their HR career within a supportive environment. For more information, please contact Jamie Elliott at MLC Partners.

We have a great opportunity to join our Dementia Advice team in Hillingdon, providing personalised support to people diagnosed with dementia and their carers!
 
About the role

Location: Community based in Hillingdon with some homeworking elements.
Contract: Permanent, full-time position.

We are looking for an enthusiastic, passionate and highly motivated professional individual who would like to be part of Alzheimer’s Society Carers Dementia Adviser Service in Hillingdon! This is a unique opportunity to be part of a bespoke partnership service with Carers Trust Hillingdon and Ealing, supporting those who provide support and care to people living with dementia.

You will join a team of well-established Dementia Advisers, working closely with the Senior Dementia Adviser to source further partnership opportunities and awareness raising for marginalised communities for Hillingdon residents, alongside managing a case load of people .

About you

You will be:

- Able to share your understanding of dementia and its impact on the person with the diagnosis and their carers/ families too  
- Passionate about making a difference and use person centred approaches 
- Confident in approaching people and organisations to make connections 
- IT competent, including experience of collecting and using data systems  
- Able to manage your caseload
- A team player 

Please read the Job Description for further information!
 
Closing date: 25th November 2024
Interview date: TBC 

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

You have recent experience within the mental health field (or a related area) and know how the use of IPS (Individual Placement and Support) can help the people we support to find paid employment and have awareness of the Recovery and Personalisation agenda. All you need is the perfect environment to put your skills to great use. Welcome to Waythrough as an Employment Specialist.

We need someone like you to join the team at our Hammersmith & Fulham Employment Service. We support people living with mental health problems to develop a sense of independence, purpose and fulfilment; to develop their social networks and gain the skills they need to return to work or training where this is their goal. But we need your help. Your challenge? We help individuals with mental health problems to find paid employment, or unpaid voluntary work, plus we assist employers and employees to successfully resolve mental health problems in the workplace.

You will support the delivery of our Employment Service which will see you focus on motivating, supporting and providing person-centred advice and guidance to people receiving support to enable them to move into suitable and sustainable work.

As well as a good understanding of people with mental health problems, you have experience of networking/liaising with local employers and the initiative to develop and promote a service. Excellent motivational, presentation and listening skills are essential too, as is a willingness to travel in the local area and occasionally work outside of office hours. Customer focused, well organised and collaborative in approach, you are a great administrator and pride yourself on your word processing skills and ability to keep accurate computer records/use a database. A flexible approach to working to ensure effective service delivery is essential.

This is a full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

We are recruiting a Policy Officer to undertake an exciting new role within the Advocacy and Communications Team. You will report to the Director of Advocacy and Communications and work closely with all others in the team.

The purpose of this role is to strengthen LFF’s policy and advocacy efforts. You will be crucial in helping to develop strategic engagement, influence change and strengthen LFF’s impact on public policy, and in doing so, make a significant contribution to the prevention of child sexual abuse.

Bringing together your knowledge and experience engaging with various stakeholders, you will effect change by identifying opportunities to influence decision-making, analyse data to develop policy positions for the organisation, contribute to consultation submissions and provide advice on various policy matters.

Advocacy is one of our three strategic pillars within our current organisational strategy, together with reach and research.  It sits within the wider Advocacy and Communications Team which supports the promotion of all areas of our work across various channels: websites, social media, press and PR, marketing and digital advertising. As we look forward to a new organisational strategy in 2025, we will be embedding advocacy across the organisation and will be striving to better showcase our advocacy work both internally and externally.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking an experienced Project Officer used to working with young people and adults including those entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work and all aspects of employability support and upskilling. The role will work across two separate but complementary programmes, one of which focuses on the hospitality sector – experience or an understanding of the sector is not a requirement but may be beneficial. The second project is focused on supporting young people into work or Apprenticeships and the successful candidate will provide information, advice and guidance, along with practical skills training to participants along their learner journey.

We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project officer, working with a dedicated team to deliver high quality, tailored provision. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.

Familiarity with the delivery of funded provision is beneficial. The ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis working across London boroughs and travel within London, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. Safeguarding is central to our work with the public and across our work team and we will require participants to demonstrate their understanding of safeguarding principles.

This is an ideal opportunity for someone who has experience in the education/training sector, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better. Rinova is committed to offering opportunities for career progression and has a commitment to promoting from within, offering all our employees an opportunity to further their career aspirations.

Rinova Ltd are committed to safeguarding and promoting the welfare of our employees, participants and stakeholders and expects all staff and guest visitors to share this commitment.

You will be required to provide two employment references. These will need to be the most recent and within the last six years.

Successful applicants are required to complete a DBS check.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

 

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

 

Interviews: Successful candidates will be advised when the interviews will take place but it is currently anticipated these will take place week commencing 9th December 2024.

 

Job description

IAG, Employability and Apprenticeship Support Delivery

• To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets
• To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training
• Completing appropriate action plans and reviews with participants
• To act as the single point of contact for small caseload of participants
• To complete all paperwork for client in your caseload, ensuring that accurate records are kept
• To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants
• To communicate with stakeholders, clients and team members, keeping them informed of changes in delivery or action plans
• To liaise with learners interested in apprenticeships to support them and assist them into suitable placements

Development of training materials and delivery

• To develop workshop training materials that support delivery of the outcomes
• To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored
• To use available networks to recruit course participants from appropriate organisations
• To use available networks to support participants into appropriate progression destinations
• To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations

Project administration, partnership building and funding

• To work directly with the Senior Leadership Team to support in the delivery of Rinovas funded projects, compiling reports and attending meetings as required
• Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner
• To monitor project progress towards targets – to work with project managers to identify problems and ensure they are appropriately resolved
• To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork
• To research and develop suitable referral routes and explore new partnership opportunities for current and future projects
• To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects

 

Person Specification

 

Skills, Knowledge and Experience Required
Please address all points in your supporting statement and provide examples.

Experience:

• Working with adults returning to work or those in employment needing to upskill.
• Working with NEET young people or those currently in full-time education.
• Developing networks to support organisational goals.
• Creating engaging and motivating training materials.
• Writing detailed and accurate reports.
• Working to tight deadlines and achieving targets.
• Managing a diverse workload, working to strict deadlines, pre-empt upcoming issues and solve problems

 

Technical Skills:

• IT skills and the ability to produce professional presentations and training materials.
• Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint).

Communication and Organisational Skills:

• High standard of organisational, written, and oral communication skills.
• Good understanding of social and educational issues related to a multi-cultural cohort and how this relates to job seekers.

 

Qualifications

Advantageous:

• Understanding of the Hospitality and Tourism industry
• Understanding of Project Management principles

Advantageous but not Essential:

• Qualification in Advice and Guidance (minimum Level 3/4) or willingness to undertake training as required.
• A Learning and Education training qualification (minimum Level 3, previously PTLLS).
• Experience or knowledge of Apprenticeships

Additional Requirements:

• Willingness to work outside normal working hours on occasions.
• Ability to travel within London Boroughs to deliver at satellite locations.
• Existing networks which can be utilised to enable you to meet targets in relation to recruitments and progression routes.
• You will be required to provide two employment references. These will need to be the most recent and within the last six years.
• Successful applicants will be required to complete a DBS check.