Advice Jobs in London, Greater London

Job title: Supported Accommodation Administrator
Central London
Hours: 35 hours (full time) Monday-Friday 8am-4pm
Salary: £26,200 per annum

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Administrator to provide a welcoming environment to our residents and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including housing management, referrals, financial management and health and safety.

This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and assist by inputting information on the client database to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will work alongside our Support and Advocacy Practitioners to ensure that the residents feel safe, welcomed and encouraged to thrive.

Please refer to the job description for further information.

In your CV and Cover Letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation. 

We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced DBS check with barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. If you are successful and have previously spent time working abroad, you will be required to obtain evidence of no criminal conviction from those counties. This is a safeguarding requirement.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

We are looking for a Head Of High Value Giving with an inspiring national social welfare charity, to be responsible for the philanthropic donations from Major Donors, Trusts and Foundations, and Statutory Funders.

This is a hybrid role, with 2 days a week in the London office.

The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.

You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The Role

Please note internally the role is known as Senior Trusts and Philanthropy Manager.

Develop the strategy and plan for the high value programme (Trusts, Foundations, mid value and major donor) raising over £1m per annum (c£800k trusts).

Manage a portfolio of high value donors, providing compelling and engaging cultivation and stewardship plans, cases for support and impact reporting.

Effectively lead, inspire, manage, and develop the Donor Relationship team, ensuring each team member is enabled to make an effective contribution.

Manage the formal budgeting and planning process for the team to ensure sound investment of resources, accurate planning and reporting.

The Candidate

Demonstrable experience of working with high value charitable Trusts and Foundations and with high net-worth individuals, either in the charity or corporate sector.

Demonstrable experience of managing and developing a team, motivating, tailoring development plans and building individual skills and confidence.

Substantial experience of budget management.

Demonstrable experience of writing proposals or business plans.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in London?  

Rough sleeping data shows that migrants make up more than 50% of the people rough sleeping in London. The Migrant Accommodation Pathways Support (MAPS) service provides a rapid intervention to support clients who are migrants and rough sleeping in London to find a route into accommodation that is suitable and sustainable in the UK or elsewhere in the world. We are looking for someone to join our team as a Coordinator where you will:

• Work alongside our small team who aim to maximise resources and find creative solutions to resolve the issues faced by people experiencing homelessness.
• Be the first point of contact for professionals where you will provide advice and support on next steps to empower professionals to identify routes out of homelessness for their clients.
• Oversee the team’s caseload, supporting the team to identify and deliver effective routes off the streets for non-UK nationals.
• Lead on partnership development for the MAPS service in the UK and with services across the world, maximising accommodation options for non-UK nationals.

While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work during early or late hours may occur in response to challenging situations and to prevent rough sleeping. For this role staff can claim an additional 20% pay premium for hours worked between 8pm-8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

We are looking for someone who can be flexible, creative and proactive and is passionate about working with migrants.

Due to the legislative context in which we work, accommodation options are often limited for our client group, therefore you will be able to demonstrate your adaptability and resourcefulness.

• You will have experience of working with vulnerable people, or people experiencing homelessness, and an understanding of the needs and support requirements of this client group, particularly non-UK nationals.
• Willingness to develop management skills and provide line management, support and motivation to staff.
• We are particularly interested in hearing from you if you have lived experience of migration and/or speak additional languages to English.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 10 July 2024

Interview and assessments on: 17 July 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will be supporting the growing Legacy Programme, as we seek to inspire more supporters with this unique way of giving. 

Contract: 12-month fixed term contract – parental leave cover

Location: Based in London office - (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy) 

About the role 

Legacy Fundraising is a key priority for Crisis and as Fundraising Coordinator, you’ll be supporting a programme which has grown significantly in recent years. As we expand to new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. You’ll also talk directly to supporters who’ve remembered Crisis in their Will and providing sector-leading supporter experiences to keep them engaged with our impact. 

About you 

We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters. 

This role is an excellent opportunity for someone looking to develop the knowledge and skills needed for a career in the charity fundraising sector. To be successful in this role you will: 

• enjoy thinking creatively and using storytelling to bring complex issues to life 

• be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis 

• be comfortable using digital technology and working with data to improve outcomes 

• take an organised and proactive approach to managing your workload and balancing different priorities 

Previous experience in charity fundraising is not a necessary requirement; more than anything, we’re looking for a candidate who is motivated to learn new skills, happy being an active member of a diverse and dynamic team and is passionate about ending homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 30 June 2024 (at 23:59) 

Interviews will be held on Monday 8 and Tuesday 9 July 2024 via Microsoft Teams

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

The People Team Promise

The People Team support the delivery of the Crisis organisational strategy, utilising specialist HR skills, knowledge and professional best practice to maximise the impact of our work.

We support leaders to create a culture of inclusion and high-performance throughout the organisation, cultivating a psychologically safe and positive work environment for everyone.

We listen to all colleagues and signpost and support them to achieve a working environment that allows them to thrive.

All colleagues can expect the People Team to act inclusively, and respond to queries, challenges and opportunities in an agile, creative and person-centred manner. Pragmatism and compassion will be offered when advising on policy and process.

The Role

The People Team are recruiting for an interim People Business Partner to provide some dedicated focus in our largest Skylight in London, with the potential to then scale up any successful interventions to other Skylights. This is an exciting time to join us as the team at London are making some great progress in their cultural transformation.

Contract: 12 months fixed term 

Location: 3 days a week onsite at the London Skylight (located in E1) with some homeworking possible , and a requirement for some travel to other Skylights in England, Scotland and Wales.

About the role

As People Business Partner you will provide expertise on employee relations, cultural transformation, employee engagement and relationship building. The role will be varied managing both day to day issues and longer term transformational work.

You will work closely with the leadership team within the Skylight, our union colleagues and the wider People team and Learning/OD team. You will be visible and approachable to the staff team and become a trusted colleague within the Skylight working to bring colleagues closer together as everyone unites to deliver on the operational requirements and longer term strategic ambitions.

You will play a key role in embedding some of the work of the wider People team such as new resolution methods, coaching and mediation. You will also play a key role in establishing a staff forum within the Skylight.

You will have opportunities to contribute to project work within the Skylight, wider Client Services Directorate and the People team playing a key role in ensuring that our people practices are developed through effective collaboration with stakeholders and in line with our new corporate values.

You will be a member of the extended management team within the People Team; helping to shape our plans to deliver most impact.

About you

This role will require a postholder who can identify opportunities for improvements and collaboration. Someone who is experienced in employee relations, building relationships, creating momentum and positive change. You will have a person centred approach and be able to provide clarity and simplicity to complex matters.

You will have a solid background operating autonomously at Partner level and the ability to capitalise on wider organisational people and culture initiatives; bringing them to life locally and delivering tangible outcomes.

A background in mediation, project management, and change management would be a distinct advantage.

Whilst a background in the homelessness sector is not essential, an understanding of the broad challenges will be required in order to best support the team at the Skylight.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 30th June 2024 (at 23:59)

Interviews will be held week commencing 12th July 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

 
 Registered Charity Numbers: E&W1082947, SC040094

StandOut Coach (based in prison)

As a StandOut Coach, you will be attached to one of the three London male prisons we partner with but can expect to work in all of them. You will work alongside a Lead Coach to deliver the StandOut Programme. The programme is delivered in two parts: first an intensive group course in prison, followed by ongoing support of participants whilst they wait for release, through one-to-one coaching and workshops.

You will be key to StandOut’s unique through-the-gate approach, supporting men as they prepare for release and working closely with the Community Team as they support people to find the stability they need to realise their potential, achieve their goals and rebuild their lives after prison. 

This role would be ideal for someone with a good understanding of the challenges faced by those caught up in the criminal justice system, gained either working in prison, through personal experience or by a range of work outside prison.

To learn more about the opportunity and to download an application pack please visit our website.

We are currently recruiting for both prison based coaches and coaches based in the community. Please see our website to learn more about both opportunities.

Are you seeking an opportunity to develop or start a career in the homelessness sector, working in a role where you can play an instrumental part in supporting people to lead a fulfilling life? Then this could be the post for you.

About the role:

We have an exciting opportunity for you to join us as a Trainee Project Worker or Trainee Floating Support Worker at services across London, including Westminster, Lewisham, Camden, Islington and Redbridge.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change.

Trainee Project Worker roles are based in supported accommodation services, where we aim to prepare clients for independence and positively impact their quality of life. These services provide temporary and longer-term accommodation for people who may have associated difficulties relating to mental health, complex support needs and trauma. In this role, you will be working on a shift rota, which will include working early shifts: 8am - 3:30pm/4pm and /or late shifts: 3:30pm - 10:30pm and could include some weekends and bank holidays.

We may also have Trainee Floating Support Worker roles, working to support a caseload of people who are at greater risk of homelessness with a focus on addressing housing-related issues, improving quality of life and promoting independence. Your support will include help with benefits issues, mental and physical ill health, hoarding and antisocial behaviours within a recovery framework and structured key working assessment. This work will involve regular travel in London, visiting clients in their own homes or other locations. 

As a Trainee, you will be working in a varied and rewarding role amongst a committed and supportive team. The training programme will teach you how to provide this support to clients, enabling them to achieve the objectives they have collaboratively created in their support and action plans. You will also assist clients with routine tasks and their goals relating to training, education, or employment.

As a Trainee, you will receive increments to your salary at six months and at nine months (subject to successful completion of the Trainee Programme). 

About you:

You do not need to have previous or formal experience working in the homelessness sector or in a support role. We are seeking people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do. You will be ready to learn on the job and we will support you to develop your own learning and practice through a structured programme and teamwork.

We are looking for people who are creative thinkers, that are committed and motivated in inspiring our clients into leading successful lives.  In return, we will provide you with a comprehensive and engaging Trainee Programme. Involving ongoing support, trainee specific workshops and plenty of opportunity to learn on the job through formal training, reflective practice, service visits and working with experienced colleagues. The traineeship period will run up to 9 months with a possibility for a fast track at 6 months.  

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 13th July (at Midnight) 

Interview date: 23rd & 24th July 2024. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

*We are seeking to recruit a group of trainees to form a cohort starting between September - October.

Harris Hill are delighted to working exclusively with Animal Equality UK. Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

They are now searching for a Philanthropy Specialist to join their team. The role plays a major role in meeting the organisation's ambitious fundraising goals. Responsible for major giving and grants portfolios, the Philanthropy Specialist identifies, cultivates, solicits and stewards financial support from generous individuals and granting bodies.

Terms of employment : Part-time, Permanent

Reports to: Executive Director, Animal Equality UK

Position location: Remote, in the UK (mandatory to travel to London once a month, at own

cost)

Hours: 28 hours per week (four days weekly)

Compensation: £37,000-£40,000 (at 28 hours per week)

What they are looking for:

* A minimum of five years of related work experience in major gifts fundraising, either in trusts fundraising or major donor fundraising.
* A proven track record of bringing in major donations of six-figure sums.
* A passion for animals and the treatment of animals.

What they can offer you:

* Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees, supporters and volunteers confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
* Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
* Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
* Gifted yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
* Monthly stipends for employees to enjoy a vegan lunch at the Animal Equality monthly meetups.

If you would like to receive a full job description for this role with details on how to apply, please contact Hannah Laking at Harris Hill:

Hannah Laking: [email protected] | 020 7820 7331

Closing date for applications: Rolling basis, but interviews ideally on the 8 th July.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

£48,000 per annum

Fixed Term – 10-12 months (Parental Leave cover)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Programmes Adviser, focusing on Emergencies.

The role works with a team of 10 Programmes Advisers focusing on each of UNICEF’s programmatic priority areas to support fundraising, communications and advocacy as part of our work for children in emergencies. The role co-leads a cross-organisational team of around 20 people in sudden onset emergency activation appeal launch.

We are looking for a candidate with demonstrable experience working with and within international organisations with a human rights-based imperative, and ideally in disaster risk management, conflict and peacebuilding or climate resilience. You will be compassionate, articulate, comfortable working at pace and skilled at working with a diverse group of stakeholders. You will be experienced in relationship building across borders (and online), able to lead or contribute to team activities as the need arises.

Some out of hours working is required of this role.  

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Monday 15 July 2024.

First Round Interview date: Tuesday 6 August 2024 via MS Teams.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Job Title: Citadel Co-ordinator (London)

Hours: 35 per week (full time)

Location: Hybrid - minimum 1 day per week in Vauxhall office with regular travel across London.

Contract: Fixed term (until January 31st 2026)

Salary: £ 37,840

 

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.

About the role

We are seeking to hire 4 driven and proactive Citadel co-ordinators across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley) – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Could you help us to continuously improve in terms of safeguarding people experiencing homelessness? 

We are looking for someone to join the St Mungo’s Safety and Quality team as a Quality Advisor. We are committed to maintaining continuous quality and improvement to ensure we meet legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for people experiencing homelessness.

In the role of Quality Advisor, you will help to ensure St Mungo’s can provide safe, high quality services to our clients. Responsibilities include:  

• Conducting robust audits of services and reviewing reports and actions from incidents.  

• Supporting the Quality Manager to create and improve policies and procedures.  

• Facilitating Safeguarding and Professional Boundaries training to staff across St Mungo’s.

• Provide effective safeguarding, quality and complaints advice to staff and managers, including coordinating Stage 2 complaint investigations and responses. 

• Manage and coordinate complex complaints, ensuring timely responses and compliance with the Complaints Handling Code. 

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.  

About you 

We are looking for a proactive, detail-oriented individual with excellent communication skills and some experience of working in a relevant  housing, homelessness or care sector.

• You will demonstrate a strong commitment to quality standards and be able to oversee a varied programme of work and meet agreed timescales.  

• You will have the ability to effectively engage and train others, and demonstrate sound judgment in handling complex situations.

• You will have a good understanding of the issues faced by vulnerable adults and people experiencing homelessness.

Above all, we are looking for someone who is dedicated to supporting our mission of ensuring the safety and wellbeing of all stakeholders at St Mungo’s. 

How to apply 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. 

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 05 July 2024

Interview and assessments on: 11 July 2024 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Job Summary

The HIP Manager manages the Hackney and Islington Programme (HIP); a catalyst programme that galvanizes growth across the Hackney and Islington boroughs through fostering strategic and sustainable partnerships and church plants, resulting in a mixed ecology of churches that are increasingly young, culturally diverse, impacting low-income communities, and seeing a renewal of catholic mission.

We anticipate that growth will be evident in the planting of over 20 new congregations, a significant number of new Christians coming to faith, an increase in depth of discipleship across the thirteen parishes, and tangible signs of social impact.

Job responsibilities

· Support the Archdeacon of Hackney in delivering HIP and managing priorities.

· Establish and manage programme management systems to track changes.

· Oversee recruitment and management of HIP staff, leaders, and volunteers.

· Provide administrative leadership, track delivery, budget, and payments, and organise governance meetings.

· Provide termly progress reports to National Church and Diocesan stakeholders.

· Facilitate collaboration among workstreams (church partnerships, youth ministers, estates work, Catholic renewal) and key stakeholders.

· Develop and maintain strong relationships and effective communication with stakeholders.

· Source and analyse data to assess progress and inform future decisions.

· Identify and submit additional missional funding bids.

· Manage relationships and operational matters for New Worshipping Communities.

Please refer to the attached Job Description for the full details on the main responsibilities.

 

Person Specification

Essential

· Educated to Degree or equivalent, or higher

· Excellent people skills: evidenced emotional intelligence and ability to lead and develop others

· Team player with experience of working in complex teams

· Proven ability to handle a project work and plan effectively, at scale and with wide breadth

· Experience of supporting the delivery of strategic change

· Able to handle a diverse workload, prioritise and keep to deadlines while maintaining a professional and confident manner.

· Administratively efficient with strong attention to detail.

· Experience of facilitating workshops and leading meetings

· An imagination with a flair for resourceful problem-solving through innovation and creativity

· Cross-culturally literate and interested and supportive of intercultural vision

· Good data handling and data presentation skills

· IT literate (MS Office Suite used): Experienced with excel

· Fluency in spoken and written English

· Dynamic and self-motivated

· Right to work in the UK

· Fully committed to the Diocesan 2030 Vision

· Empathetic to the vision, mission and values of the Church of England

Desirable

· Experience of operational Church life, (ideally with experience of church planting and growth) and an understanding of the particularities of churches of different traditions

· Understanding of Social Media, / the ability to learn

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

 

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months’ of employment
• Season ticket loans of public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

About the role

The aim of this newly created role is to lead organisational change on safeguarding and protection across Care4Calais. 

The Head of Safeguarding and Protection will provide strategic and operational leadership across all protection and safeguarding prevention, reporting and response initiatives to facilitate a values-led organisational culture of safety, non-discrimination, dignity and respect for all.

Responsibilities

• Develop, lead and implement safeguarding and protection strategy across the whole organisation.

• Manage the incident management and referral process for safeguarding and protection incidents.

• Oversee the implementation of Care4Calais’ mental health and wellbeing initiatives.

• Develop and deliver training and resources on safeguarding and protection to grow capacity across the organisation.

• Attend and contribute meaningfully to team meetings.

• Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on the support of refugees and people seeking asylum.

• Attend relevant external meetings, representing the organisation as needed, ensuring that knowledge and learning is shared across the department. 

• Complete relevant external training required to undertake the role. 

• Be prepared to travel to locations in UK and France where C4C staff are operating.

Person Specification

Essential Criteria:

• Significant experience of leading organisational change on safeguarding and protection initiatives in an international humanitarian context.

• Experience and knowledge of international safeguarding and protection standards and good practices, as well as legal and regulatory obligations applicable to charities registered in the UK and (desirable) France. 

• Experience of implementing safeguarding measures for children and adults at risk of harm. 

• Significant experience of incident management and investigations.

• Demonstrable experience of acting with integrity and moral courage in challenging circumstances.

• Understanding of, and commitment to, challenging intersectional power differentials that can contribute to an organisational culture with high safeguarding risks.

• Understanding of, and commitment to, survivor-centred, trauma-informed and rights-based approaches to safeguarding and protection.

• Experience of developing and delivering training on safeguarding and protection at all levels.

• Understanding and experience of safeguarding and protection issues related to volunteers including mental health and resilience.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

• Meticulous attention to detail in documentation and case records, ensuring accuracy and compliance with protocols.

• A demonstrable understanding of confidentiality.

• Demonstrable commitment to Care4Calais’ values and mission.

Desirable

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic.

• Experience of working with asylum seekers, refugees, displaced people or for human rights-based organisations.

The successful applicant will be provided with the induction and training needed for them to succeed in the role. Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we support. 

We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK immigration system. If you have any questions about this or need additional support with the application process for any reason, please contact us. 

Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.

Job Title: Citadel Manager (London)

Hours: 35 per week (full time)

Location: Home working with regular travel across London including to the Vauxhall office.

Contract: Fixed term (until 31st January 2026)

Salary: £41,265 per annum

 

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.

About the role

We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme