Advice Jobs in Central London, Greater London

Action against Medical Accidents (AvMA) is the UK charity for patient safety and justice. Our purpose is to support people who have experienced avoidable medical harm, improve patient safety across the healthcare system, and influence policies to ensure accountability and quality care for all.

The Policy and Campaigns Manager will play a crucial role in advancing the strategic objectives of AvMA by developing and implementing effective policy initiatives and campaigns to improve patient safety and access to justice for those affected by avoidable medical harm.

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

Term: Full time, permanent

Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.

Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required

Closing date: Wednesday 13 November, at 12 noon

Interviews: w/c 2 December 2024

NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.  

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.  

We are looking for someone with a breadth of communications skills and strengths. Our communications directorate encompasses 18 people, and the director of communications has responsibility for two direct reports and sits on our executive management team (EMT), also helping to shape strategy and development across our 100-strong organisation. As director of communications, you will play a pivotal role in developing and strengthening our communications directorate. This will include ensuring we operate in an integrated way across our communications, policy and strategy, development and engagement and corporate services and finances directorates, enabling us to build on our success as an outstanding membership organisation.

You will provide strategic leadership for the organisation’s communications, marketing, media, digital and design functions, providing high level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.

To apply, please send a CV (no more than three sides) or equivalent biographical information, a short covering letter that explains your motivation and responds directly to part one of the person specification, to NHS Providers’ HR team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.

If you have any queries about the role, please email these to us and someone from the team will assist.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

**The successful candidate must have a right to work in the UK and plan to be based here.** 

Rights & Security International (RSI) is seeking two paid interns to work in our Migration and Citizenship team for 9 months, 2 day per week. 

The role can be fully remote, or hybrid if you live in London.

As an intern with us, you will have the opportunity to contribute to our human rights work in one or more of the following areas: 

• Identifying and scoping new community-centred partnerships for RSI 

• Monitoring the media to provide new data for RSI’s Global Repatriations Tracker 

• Setting up and preparing for meetings with UK parliamentarians and other advocacy targets 

• Managing the logistics of casework for a new Northern Ireland-based immigration advice service, and potentially doing first drafts of advice for people who need it 

• Drafting policy position papers that summarise RSI’s stances on key issues 

• Legal and/or policy research 

• Occasional administrative work 

Eligibility requirements 

Mandatory: 

· A completed undergraduate degree. 

· Past study of, or experience working on, a relevant issue such as: human rights, racial justice, UK immigration/asylum or ending Islamophobia. 

· Research experience, either qualitative or quantitative. 

· Strong writing skills. 

· The ability to work effectively and independently, including by meeting competing deadlines. 

· A strong commitment to diversity, equity and inclusion in the workplace. 

· A strong commitment to working respectfully with colleagues as well as a broader range of partners. 

Desirable, but not essential: 

· A postgraduate qualification in a relevant field. 

· Please tell us if you have previous experience working with an advice service or in community organising. 

RSI strives to be diverse, equitable and inclusive. We treat all staff and interns like team members and encourage everyone to bring their full selves to work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address in our work. We also welcome applications from people who are re-entering the workforce after time away. All applications are considered on an equal-opportunity basis. Should you require reasonable assistance for the completion of your application, please contact us via the email address listed on our website. 

We offer flexible working hours. 

Please note that we are only able to respond with feedback to shortlisted candidates. 

About us 

Rights & Security International (RSI) stops human rights abuses committed in the name of national security. We challenge religious, racial and gender bias in national security policies and programmes, promote justice and transparency and ensure that voices of communities facing discrimination are heard. 

By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than six months. 

Application Instructions 

Please apply using Charity Job, or contact us using the email address on our website if you have special accessibility needs regarding this application. 

Communications Officer
Ref: ARBCO1024
Location: Based in our Central London office; however, ARB supports a flexible approach to hybrid working
Contract: Full Time, permanent
Salary: £27,000 per annum + excellent benefits

About Us:

ARB was established by an Act of Parliament – the Architects Act 1997 (the “Act”) – and is the statutory regulator of architects in the UK.

ARB’s statutory responsibilities are contained in the Act, and cover six main areas:

• Prescribing the qualifications needed to become an architect in the UK
• Keeping the UK Register of Architects
• Ensuring that architects meet our standards for conduct and practice
• Investigating complaints about an architect’s conduct or competence
• Making sure that only people on our register offer their services as an architect
• Acting as the UK’s competent authority for architects

Role Description:

Architects play a crucial role in our society, as they design the buildings and environments where we live and work. The Architects Registration Board (ARB) is the professional regulator of architects. We maintain a Register to protect the public, so that anyone using an architect’s services, or a building designed by an architect, can be reassured that the design has been developed by an appropriate expert.

The Policy and Communications Department is excited to welcome a multiskilled Communications Officer. This is a varied role, and the successful candidate will be developing content such as press releases, website text, and reports. You will need to be highly organised and able to coordinate and ensure the success of reports, launches, consultations, events and more.

In this role you will need experience in handling an organisation’s interface with the media, including drafting press releases and proactively securing coverage, monitoring coverage, and responding to press queries.

If you are an excellent communicator, with experience in promoting campaigns and messages to a wide range of audiences and an interest in how architecture shapes lives, then we want to hear from you.

What we offer in return:

• A friendly and supportive company culture
• Generous salary,
• Pension and medical cover
• Great holiday allowance, plus an additional day to be used over the Christmas period.
• And much more……

The closing date is 14th November at 12:00pm, late or incomplete applications will not be considered.

Interview dates – 20th – 21st November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Here at ARB, we are a small and diverse workforce we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.

ARB values diversity and is committed to working within the principles of equal opportunity. We therefore ask applicants to complete our Equalities Monitoring questions as part of the application process via this online portal. This information will not be viewed by those involved in the selection process, and it is not part of the selection criteria.

No agencies please.

About the role 

As a Family Resettlement Worker, you will work with a caseload of families and individuals who have arrived in Westminster, London under a UK government (refugee) resettlement scheme (or who have been resettled to Westminster through another route). You will support people in their homes and in the local community, guiding them to identify their goals as they begin their new lives in Westminster.

Support to our clients is holistic and will include: support to register with GP and access/understand the UK health system; support to understand and apply for benefits; support and encouragement to engage in Employment, Training and Education opportunities; and support to manage their housing tenancies. Our ultimate goal is for clients to feel safe, respected and hopeful for their future in the UK. 

For occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). We strongly encourage applications from people with Afghan language skills and/or with lived experience of immigration to the UK. We understand people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview unless they wish to. 

About you 

• You will have experience of supporting people and families to overcome challenges and to access services. This experience can be gained through voluntary/community work as well as through paid employment.
• Your approach is both caring and empowering, working with people’s strengths to encourage them to take opportunities.
• Strong active listening and communication skills and able to share information in a clear way with people unfamiliar with UK systems. 
• You are committed to working with individuals from different communities and backgrounds in an anti-discriminatory way. 
• You are willing to undertake training in relation to the job and learn new skills.
• We strongly encourage people with ‘lived’ (first person) experience of migration to the UK to apply. This could be as refugee or other through another immigration route.
• Ideally you would be proficient in one of the community languages: Dari, Pashto or Urdu.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 17th November at midnight

Interview date: Tuesday 26th November via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

We are looking for an empathetic and proactive Regional Manager to join our team.  We show we care by creating a peer support network for people living with macular conditions, to do this we rely on our Regional Managers to enable us to deliver support that makes a difference.  You will act as the main contact for all our support services across London, putting to use your outstanding organisation and communication skills.  Using your natural partnership and networking skills, you will help us increase referrals from within the London region.  An understanding of sight loss would be great, but more important is your ability to do public speaking; if this sounds like you, then we would love to hear from you.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

This role requires extensive travel across London and occasionally to our Head Office in Andover, Hampshire.

Good broadband connection is essential for this role.

We provide a specialist 1:1 service for young women and girls aged 11-25 living, studying or based in close proximity to Barnet and neighbouring boroughs. 

Our long term, 18 months support, programme engages young women and girls with direct experiences of relationship abuse, sexual violence, intra-familial abuse, exploitation, and/or where there are significant risk indicators present in the young persons life that may increase their exposure to harm. 

Young women and girls are referred through professional, self and peer or familial pathways and will be engaged in weekly or fortnightly support. The service is offered from a space safe for them, including our community spaces, at their home or within their educational setting. 

How our service is different from traditional IDVA models: 

• We offer long term support for up to 18 months, enabling you to build trusted and safe relationships that exceed immediate, crisis intervention and also focus on implementing a support package for continued development once a survivor has achieved immediate safety

• We keep our caseloads low and manageable, supporting no more than 10 young women and girls at any one time. This has been proven to reduce stress and burn out, whilst increasing your capacity to create a targeted and needs-based response for each young person

• Our interventions are holistic and flexible, ranging from trips and outings, to visits in school, at home or a safe local community space. This approach enables you to have more freedom over how the intervention is shaped and delivered, reducing rigidity and any feelings the relationship is impersonal 

• We offer access to a range of healing opportunities outside of the 1:1 Support, including fortnightly group trips with other young survivors to establish connection and reduce isolation, fortnightly group wellbeing workshops, access to Youth Employment opportunities within our creative education curriculum and opportunities to shape the organisation through our independent Youth Board.

Our client, an exciting not-for-profit social change organisation with the mission of enabling people, places and the planet to flourish, now has a fantastic opportunity for an experienced Human Resources Advisor to join their team on a permanent basis.

Please note; this role offers hybrid flexibility, with a requirement for at least three days per week working from the central London office.

As Human Resources Advisor, you will join a small but friendly and collaborative team that delivers real impact by business partnering with managers and senior stakeholders across the organisation to deliver best practice advice and guidance on HR policy and practice. 

As Human Resources Advisor you’ll support and resolve a broad range of HR matters throughout the employee lifecycle, as well as work on HR projects and help to foster a positive employee relations culture.

This role will ideally suit someone who thrives in a fast paced environment and can manage a workload that varies between short and reactive deadlines to longer proactive work.  

Most importantly, you’ll need to demonstrate a really positive work ethic and the ability to work as part of a team that supports and covers for each other, as well as taking ownership of their own areas of responsibility.

In addition you will require:

• Experience of working in a professional Human Resources department at Advisory level and of effectively partnering with managers. 
• A thorough and up-to-date knowledge of UK employment law. 
• Proven generalist HR experience of providing advice on HR policies and procedures.
• Proven expertise in recruitment and HR processes. 
• Experience of advising and supporting on employee relations matters including sickness, disciplinaries, grievances, maternity/paternity leave.
• Experience of working with HRIS, data and maximising functionality.
• Strong excel skills with experience of producing and analysing data and statistics and reports. 
• A good understanding of payroll administration.

Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team in Bethnal Green. We are offering full time or part time roles and the full time equivalent salary is £28,000 per annum , plus benefits including the opportunity for hybrid working.

About the role:

As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.

The Housing Officer role will be supporting our services located across London & South- East England and as such ability to travel is essential.

Responsibilities as our Housing Officer will include:

• Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
• Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
• Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
• Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

To join us as our Housing Officer please click apply below.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

This is an exciting time to join the Policy and Influencing team of the UK’s leading blood cancer charity as we continue to bring people affected by blood cancer to the centre of our policy work. We have recently launched a landmark UK Blood Cancer Action Plan; the impact of the policy and influencing team in achieving Blood Cancer UK’s mission is more important than ever. 

You will have a key role in the development of our policy work and leading our public affairs in England, to influence the Government and NHS. You will be innovative, flexible and have a passion for working as part of a team to achieve real change for people with blood cancer.  

You will have experience of working in a policy role and excellent knowledge of health policy. A good understanding of how to use health data most effectively in the pursuit of policy ambitions, and experience of working in or with Government or Parliament would be an advantage.  

We’re open to applicants who would like to apply for the role on the basis of a job share or working part time (minimum of 28 hours). If this applies to you, please outline this in your cover letter.  

The majority of our roles can be performed hybrid which means you will be required to attend the office 2-4 days per month, there may also be additional need to attend in-person events i.e. parliamentary or coalition events. Travel costs to your contracted office will be at your own expense. 

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

Service Development Manager

Part funded with support from the National Lottery Community Fund

ABOUT THE ORGANISATION

Somebody goes missing in the UK every 90 seconds. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs the,. They provide free, confidential support, help and advice by phone, email, text and live chat. They coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. They aim to put people with lived experience at the heart of their work, amplifying their voices to achieve change. Working for them means living their values.

It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. They know you’re more than just a job title, and ‘be human’ is an important value to them..

IMPACT YOU WILL HAVE

This role will involve designing the 'Missing Employees' service, encompassing the scoping and structuring process, becoming the subject matter expert for the charity, and developing their menu of support to be able to offer casework support and guidance to organisations and individuals affected. This will involve working directly with adults at risk who are missing or who have experience of being missing.

You will develop guidance, policy and learning and development in this new area for the charity. You will form a new pioneering service through the building of expertise in this area and will lead in delivering support to individuals and organisations when someone goes missing, providing advice, advocacy and a confidential listening ear. You will reach out to organisations and HR leads to offer training and consultancy, so they are best prepared for missing employee experiences.

KEY ACCOUNTABILITIES

Service development

• Scope requirements for the service by working with the project steering group, identifying gaps in existing service provision and working with teams across the charity.
• Work with the Head of Service Development to design the service, including structure, design capacity, resource needs, KPIs and delivery methods.
• Develop the charity's expertise around employment law regarding missing, including policy and impact of those affected.
• Work closely through co-production with families, adults who have been missing and companies who have experienced a missing colleague, seeking feedback, sharing their experiences and developing the service and tools it needs.
• Build relationships with organisations and steward them to become financial supporters of the charity.
• Work with the Business Development Team and Corporate Fundraising team to create user journeys for companies from advice to financial support to the charity.

Service delivery

• Provide confidential consultation, advice and guidance to; employers, colleagues, adults who are returning to work after being missing and family members communicating with employers.
• Proactively contact organisations when it becomes clear they have a missing employee.
• Work with organisations, providing consultation and needs assessment, so HR professionals, line managers, and colleagues are trained and have processes in place to manage ‘Missing Employee’ incidents.

ABOUT YOU

Experience should include:

• Experience of scoping, designing and structuring a new service.
• Experience of working collaboratively with a range of stakeholders – for example steering groups, service users, and cross-organisational colleagues.
• Experience of writing and designing guidance and forming new policy documents and operational guidelines.
• Experience of project management and leading change.

Abilities, Skills and Knowledge should include

• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues.
• Skilled in delivering effective presentations and training in person and on line;
• Project management skills.

WHY WORK FOR THEM?

Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? They are a friendly and supportive place to work.

You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of their amazing partners

They offer a range of enhanced family friendly benefits. They are happy to talk about flexible working in many of their roles

Please find attached a detailed job description and person specification,

How to apply

Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.

Closing date: 23:59 on 21 November 2024. THey reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 28 November 2024

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Job Type: Full time
Contract Type: Fixed term contract until 30th December 2025
Salary: £36,000 per annum
Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary) * • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed

You may also have experience in the following: Team Leader, Services, Service Manager, Project Management, , Charities.

REF-217 813

We are recruiting for a Duty Independent Gender Violence Advocate (Duty IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children. 

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries over the phone and email as well as contacting survivors, assessing their risks and needs. You will also be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. 

The duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job also involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

Closing Date: 09:00am 25 November 2024

Interview Date: 29 November 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.