Advice And Support Team Leader Jobs in Crayford, Kent

Would you like to help keep some of the world's most vulnerable children safe from exploitation and abuse? If so, consider joining Keeping Children Safe as our Africa Programme Manager

Keeping Children Safe set International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.

We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.

This newly created role in our Standards and Learning team will lead on the development and implementation of a new safeguarding programme in higher education institutions in Francophone Africa as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.

To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.  Interviews will take place on a rolling basis. The position is open until filled.

In view of the nature of the work involved, any offer of appointment will be conditional upon satisfactory Disclosure and Barring Service or police and background checks.

KCS values diversity, promotes equality and challenges discrimination, we welcome applications from people of all backgrounds and will select employees on their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability. KCS has a zero-tolerance policy to any form of harassment and abuse.

Would you like to help keep some of the world's most vulnerable children safe from exploitation and abuse? If so, consider joining Keeping Children Safe as our Africa Programme Safeguarding Adviser.

Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.

We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.

This newly created role in our Standards and Learning team will lead on the development and implementation of a new safeguarding programme in higher education institutions in Francophone Africa as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.

To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.  Interviews will take place on a rolling basis. The position is open until filled.

In view of the nature of the work involved, any offer of appointment will be conditional upon satisfactory Disclosure and Barring Service or police and background checks.

KCS values diversity, promotes equality and challenges discrimination, we welcome applications from people of all backgrounds and will select employees on their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability. KCS has a zero-tolerance policy to any form of harassment and abuse.

Robertson Bell is pleased to be supporting NSPCC in their search for a new Senior Finance Business Partner to join their dynamic team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Senior Finance Business Partner will report into the Head of Finance Business Partnering and provide leadership to a small operational team. The role is responsible for the delivery of all aspects of operational financial management within each directorate or department it supports. The role will provide high-quality financial management and advice, together with comprehensive reporting and analysis to inform and aid decision making.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Senior Finance Business Partner are as follows:

• Business partner with the Senior Management Team to develop knowledge of their Directorates.
• Take on a value-added role, acting as a trusted advisor and demonstrating the ability to constructively challenge ideas and plans.
• Be involved in business and planning meetings in partnership with senior leaders.
• Be the finance subject matter expert in the Directorates the role supports, proactively thinking about how decisions would affect the wider organisation and the Directorate, making recommendations as appropriate.
• Produce, collate and ensure timely delivery of accurate budget and forecasts for the areas the role supports, with supporting analysis and commentary.
• Provide timely and accurate advice to budget holders to allow effective management of their budgets, highlighting potential opportunities and risks.
• Ensure the delivery of month end processing and variance analysis.
• Prepare and deliver accurate consolidated financial monthly, quarterly and annual operational performance reporting packs.
• Support the ‘Head of’ in the preparation of financial models for the evaluation of proposed business changes, and subsequent implementation.
• Manage, supervise and develop direct reports, being accountable for the work they produce.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Substantial experience in the preparation of financial management information, including the production and monitoring of budgets, forecasts, financial models and delivery of associated reporting, analysis and commentary.
• Strong attention to detail and the ability to analyse numbers critically, extracting pertinent information for management.
• Strong and effective written and verbal communication skills.
• Ideally, knowledge of charity accounting (SORP).
• Experience of managing, developing and motivating staff.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are under continuous review, so if you think this role sounds like the right next step for you, please do not delay in applying to ensure you are considered!

Policy Officer

We’re looking for a proactive, enthusiastic and motivated individual to join the Policy and Influencing team on a fixed term contract covering maternity leave.

Position: CE339 Policy Officer

Location: Homebased, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £33,900 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a Fixed Term Maternity Cover Contract until March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Week commencing 6 January 2025.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Policy Manager, the Policy Officer works to develop UK-wide, evidence-based policy positions on key issues affecting stroke survivors or those at risk of stroke. Working closely with the rest of the team, they will consult with internal and external experts as well as stroke survivors as part of the policy development process and ensure final positions are disseminated and used effectively.

The Policy Officer identifies and drafts organisational consultation responses, ensuring submissions are backed up by evidence and are informed by those affected by stroke.

Providing expert policy advice and support to colleagues across the organisation, they monitor the external policy landscape and regularly update colleagues on developments. They also support local systems leadership by providing influencing support to regional colleagues, helping to embed policy across the organisation. 

Working closely with the Public Affairs and Campaigns team, they support influencing activity by providing up-to-date evidence to develop strategies and messages. They also support the public affairs work when necessary, and provide policy support for the Chief Executive and other senior leaders by preparing presentations when required.

They collaborate with external partners and coalitions to represent the Association’s policy aims, and push for the integration of the voice of lived experience in policymaking. 

This role will be provided on a fixed term basis, to cover maternity leave within the team.

About You

You will ideally have experience of:

• Developing evidence-based policy positions or statements

• Identifying and drafting consultation responses or similar policy-based responses

• Building relationships with policy stakeholders and stakeholder mapping and management

• Meaningfully involving beneficiaries in policy work

• Developing briefings for a range of audiences, for example parliamentarians and senior colleagues

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Policy, Policy Officer, Policy Lead, Policy Assistant, Policy and Influencing, Policy and Influencing Officer, Policy and Influencing Assistant, Policy and Influencing Coordinator, Public Affairs. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.

We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.

Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:

· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions. 

· Oversee the management of CLPE finances prudently to deliver excellent service within budget. 

· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.

The person we are looking for will have:

· a formal accountancy qualification (ACA/ACCA/CIMA)

· amazing organisational skills and the ability to work and manage others under pressure

· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient

· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation

· knowledge of building management is desirable

· a willingness to engage, negotiate and hold suppliers accountable for quality service provision

A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Director of People

Are you innovative and people focused? Are you experienced in driving change, employee engagement and people development? Are you authentically values-driven? Do you share our belief in the power of good relationships, and the potential that is in all people to live good lives and put their past behind them?

Pact , the Prison Advice and Care Trust, the national charity for people affected by imprisonment, is seeking a new Director of People to join its Senior Leadership Team to ensure effective and efficient delivery of our people and learning and development goals and our strategic business plan, and to help shape our workplace culture, as we continue to grow and develop.

Reporting to the CEO, this role is critical in ensuring that our c400 colleagues and 500+ volunteers have the values, skills, and workplace culture, that will enable them to thrive, and deliver excellent services. In addition to acting as a strategic business partner and trusted advisor to senior leaders, you will have the professional business administration and leadership skills to help us build the right business processes, systems and structures, for maximum efficiency and cost effectiveness, so that our managers and frontline workers can focus fully on delivery. You will help us modernise, to keep our core costs as low as possible, so that even more of our resources can be spent to support people to cope with the impact of prison, and live good lives after release. But you will be more than your technical and business skills. You will be a people person too, and a role model and ambassador for
Pact’s ethos and values.

You will take a strategic leadership role in developing the capabilities of our managers, developing and implementing our business plan and people strategy, in alignment with the overall goals and values of the charity that have been developed over 125 years. You will lead initiatives that foster a sense of engagement and community and a ‘one team’ approach, for our dispersed workforce of small teams that deliver services in c70 prisons and a range of other locations across England and Wales. You will help build a culture of trust, collaboration and inclusion.

Key responsibilities include shaping our approach to talent management, and developing our recruitment and retention strategies, including embedding EDI into all aspects of the management and development of people to ensure we are able to attract, engage and retain a diverse and inclusive workforce. You will also share our passion and commitment to facilitating opportunities for people with lived experience of the criminal justice system to shape our thinking and be part of our workforce.

It is essential you are MCIPD qualified (or have evidence of working at this level) with senior HR and workforce development experience, including implementing your strong working knowledge of employment law and HR best practice and delivery of learning and development. You will also have experience of managing change, systems and business process improvement. As an experienced manager, you will have the skills to lead and inspire our People Team which includes the Training Manager, and Heads of HR and Volunteering as direct reports.

If this sounds like you, and you are committed to Pact’s mission, vision and values, then we would love to hear from you.

We offer:

• Hybrid working with expectation that up to 50% of time may be home-based with the rest based in a Pact London site or visiting other Pact sites in England and Wales.
• Permanent role
• This role is offered as full-time (37.5 hours per week) or may be offered part time (minimum of 30 hours)
• £80,000 per annum plus pension

Why Join Pact?

This role is more than a job; it’s a calling. You’ll be part of a growing organisation with ambitious goals and a compassionate mission. Pact offers a supportive environment where you can make a tangible difference, helping us achieve five strategic goals that include strengthening our impact, financial sustainability, workforce stability, and inclusivity.

If you’re ready to be a part of something greater and help us continue our important work, we’d love to hear from you. Join us in writing the next chapter of Pact’s story and make a difference that lasts.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Closing date: 9th December 2024 at 5pm
First Interviews will take place on 8th and 9th January 2025 in person in London

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment). You might also be required to undertake a Disclosure and Barring Service enhanced check, and a Counter-Terrorism Check (CTC). Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. The post holder will be expected to comply with any requirements of their registration/professional body to maintain their registration and good standing including continuing professional development, appraisal and revalidation where appropriate.

You may have experience of the following: Chief People Officer (CPO), Director of Human Resources and Development, Head of People and Culture, Director of Employee Experience, People and Operations Director, Senior Director of People Strategy, Director of Talent, Management and Workforce Development, Director of Workforce and Learning, Chief Talent Officer, People and Leadership Development Director, etc.

REF-218 209

This is an exciting opportunity to contribute to developing Refuge’s learning and development programme.

The successful candidate will work with the People Development team to support the roll out of our annual training calendar, developing internal communications to advertise our training catalogue, reporting and ongoing evaluation of our training. With a strong customer focus, you will act as the key point of contact for our staff and our training partners. You will have experience working with learning management systems with a keen eye for detail and good analytical skills.

Closing Date: 09:00am 25 November 2024

Interview Date: 2 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.

The Role

An exciting new role has arisen, where we are seeking a pro-active, solutions-focused, team player for the role of Development Officer (Operations) for our Development department. As Development Officer (Operations), you will lead the implementation of LAMDA's new fundraising database system of Raiser’s Edge, including data migration, system optimisation, and creation of comprehensive documentation.

Working closely with the Development Manager, you will play a pivotal role in maintaining and developing the CRM, to support fundraising and alumni relations efforts, while ensuring compliance with data protection laws and establishing best practices for system usage.

The successful candidate will have strong analytical and problem-solving abilities, excellent attention to detail, with a good understanding of CRM systems and fundraising processes. You will also have experience in financial processing, have keen database management skills and the ability to manage multiple priorities.

Application Process

A full job description can be found on our website via the apply button. 

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please provide:

• A covering letter to tell us a little about yourself and why this position interests you
• Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
• CV
• Completed Equality and Diversity monitoring form

To be considered for this role, please send the above information by email to our HR department. 

Application Deadline

Closing date for applications: 5pm on Sunday 24 November 2024.

Interviews will be held w/c 2 December 2024.

Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.

As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

As MCF's Policy and Advocacy Lead, you will have the opportunity to bring your skills and passion for creating change at an exciting time for the sector. With a growing network and community, MCF has been the infrastructure charity to British Muslim-led charities since 2007. Join our impactful and diverse team as we support our organisations and those that rhey serve.

Job role: Policy and Advocacy Lead

Employer: Muslim Charities Forum (MCF)

Salary: £35,000 – £37,500 per annum (Dependent on experience)

Hours: Full-time, 36 hours per week, Mon – Fri, in-office

Position: 24 month Fixed Term Contract

Location: London SE1 (nearest stations Waterloo and Lambeth North) 

Closing date for applications: extended to 13th December.

Further information and to apply:

Please read the full Job Description and Person Specification 

Background: Muslim Charities Forum (MCF) is the UK network for British Muslim-led Voluntary and Community Sector Organisations. MCF seeks to support, connect, and represent these organisations so that they can all experience the blessings of the collective. Through our network we support almost 300 charities and community organisations.

We aim to collectively build a more accountable, transparent, and efficient British Muslim-led Voluntary and Community Sector, to improve our ability—both as individual organisations and as a sector—to contribute to a more just and sustainable world. With the support of our member organisations and the strategic investors of MCF, we work with a wider network of partners that includes non-member NGOs, regulatory bodies, civil society partners, academics and over key stakeholders in the sector.

Job Purpose: This post is kindly supported by City Bridge Foundation.

MCF has a small team, but our impact is far-reaching. Following a period of expansion, MCF is seeking an innovative, motivated and passionate individual to lead on its advocacy capacity building work, sector-wide advocacy work, and delivery of its strategic policy work.

The primary purpose of the role is to build capacity in Muslim-led Voluntary and Community Sector Organisations with differing scales of operating and programmatic focus areas. There will be a particular focus on those Muslim led organisations based in London.

You can expect to be leading on some of the areas as a priority in this role:

• Engaging in outreach with Muslim-led Voluntary and Community Sector Organisations.

• Producing relevant policy and advocacy capacity building materials suitable for those involved in Muslim-led Voluntary and Community Sector Organisations.

• Delivering capacity building engagements with those involved in Muslim-led Voluntary and Community Sector Organisations.

• Hosting roundtables and other group engagements to learn more about the policy and advocacy priorities of Muslim-led Voluntary and Community Sector Organisations.

• Strategically Managing a programmatic budget to outsource elements of MCF’s policy and advocacy capacity building initiatives.

• Building relationships with a range of stakeholders from across the Voluntary and Community Sector, Private Sector, and Public Sector to support capacity building initiatives with Muslim-led Voluntary and Community Sector Organisations. This is an exciting role overseeing MCF’s Policy and Advocacy Unit.

In addition to the above, you can also expect to be involved in:

• Monitoring the media for commentary relevant to the British Muslim led Voluntary and Community Sector and preparing responses on behalf of MCF.

• Engaging with parliamentarians and other key public sector stakeholders by representing MCF at a range of engagements.

• Leading MCF’s Policy and Advocacy Unit’s strategy and delivering associated outputs.

PERSON SPECIFICATION:

You will be passionate about driving positive cultural change in the Muslim led Voluntary and Community Sector by encouraging more productive engagement with public sector stakeholders.

You will be agreeing to, and working in alignment with MCF’s ethical principles, mission areas, and strategic priorities.

You will feel are energised by the prospect of becoming an expert within a small team, collaborating with a range of other skilled and talented colleagues within the sector.

You will feel comfortable with upholding a high degree of confidentiality, as the role is privy to sensitive discussions and being in environments where you have access to confidential information.

You will feel confident in fulfilling the key responsibilities listed in the sections below.

Advocacy Capacity Building:

• Directly communicating and interacting with Muslim-led Voluntary and Community Sector Organisations.

• Effectively managing relationships with Muslim-led Voluntary and Community Sector Organisations. • Proactively responding to requests for guidance and/or support on policy and advocacy related matters.

• Drafting briefings, primers, training materials and other capacity building materials to enhance understanding of policy and advocacy amongst key stakeholders.

• Scheduling and hosting roundtables and other events.

• Build and manage methods of two-way learning between British Muslim-led Voluntary and Community Sector Organisations and key public sector stakeholders.

• Building relationships with associates and other contractors focusing on matters relevant to advocacy, campaigning, political activity, political processes, research, or any other matters.

• Managing an advocacy capacity building programme.

• Managing a budget and seeing to the delivery of its associated projects.

• Representing MCF at public engagements hosted by Parliamentarians, Combined Authorities, Local Authorities, and other public sector organisations interacting directly with Voluntary and Community Sector Organisations.

• Building relationships with key stakeholders at different levels of public sector organisations. Broader advocacy, political engagement and external influencing:

• Support the CEO and the rest of the MCF team by developing policy reform suggestions supported by appropriate forms of evidence.

• Support activities to maintain MCF as a thought-leader and trusted source of guidance for policy and advocacy matters relevant to the British Muslim-led Voluntary and Community Sector.

• Identify opportunities to further develop MCF’s policy and advocacy strategy to fulfil MCF’s mission areas and strategic priorities as an infrastructure organisation.

• Coordinate activities to deliver outputs aligned with MCF’s policy and advocacy strategy.

• Monitor developments from the public and other sectors relevant to British Muslim-led Voluntary and Community Sector Organisations reported in the media, and draft appropriate responses.

• Provide guidance to MCF members and other organisations on navigating policy issues.

• Host and participate in MCF member roundtables, working groups and other events to learn more about their policy priorities and provide guidance where relevant.

• Coordinate research projects to develop bodies of evidence on matters relating to the Muslim-led Voluntary and Community Sector.

• Support the delivery of MCF’s advocacy campaigns and associated campaign activities.

• Commission external research and analysis to gather evidence to support MCF’s campaigns.

• Represent MCF in media engagement opportunities or requests for information from media stakeholders.

• Represent MCF at a range of events and other external engagements. 

Please note: This role is based in our office in London SE1 (closest Tube station Lambeth North) Monday to Friday.

We are unable to sponsor applicants for visas. Applicants must be resident in the UK and have the Right To Work.

Successful applicants will be subject to relevant reference and identification checks.

Due to the volume of applications, we may be unable to respond to all candidates. If your application is short-listed, we will get in touch. If you have not heard from our team within 8 weeks, please assume your application has not met the criteria on this occasion.

No agencies please.

Thank you for your interest in Muslim Charities Forum. We look forward to receiving your application.

We are recruiting for a Senior Financial Accountant to join our team in Finance.

Job Title: Senior Financial Accountant

Location: Homeworking with a requirement to work periodically at Head Office (Vauxhall, London) 
Salary: £53,000 per annum (plus an additional £3000 London weighting allowance if applicable dependent on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as the Senior Financial Accountant. 
This is an exciting role within the finance team at Refuge working as part of the Corporate Services directorate. The finance team is on a change journey and this role is a great opportunity for someone with a keen eye for seeking efficiencies, enjoys process improvement and who has implemented change in previous roles, to bring their skills and experience to the team. You will have the opportunity to make a big impact through your work. This role will be the lead on matters relating to the accounting and treasury function. 

This role reports to the Head of Finance and will be a key member of the finance leadership team, working together to create a finance function which is fit for the future.

Closing Date: 09:00am 2 December 2024

Interview Date: 11 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The role:

A global think tank, who are leaders in their fields of research and policy design to influence a more equitable world, are looking for an Interim Head of FP&A to join them on a part-time basis of either 3 or 4 days per week for 12 months. This crucial position will report into the COO, and will lead and develop the organisation's Finance Business Partnering/FP&A and Systems team of x4 reports.

As Interim Head of FP&A, your key responsibilities will include:

• Leading the production of management accounts, financial forecasts, and budgets. Providing financial advice and support to teams across the organisation, and external stakeholders
• Managing the annual budget process, supporting the production of consolidated results for the Board and Committees
• Working closely with, and challenging where necessary, Programmes teams and other departments to continue to improve processes and efficiencies
• Managing and continually improving finance systems effectiveness, ensuring data integrity and leading system-related projects

The successful candidate for this opportunity will:

• Be a qualified accountant (CIMA, ACA, ACCA or equivalent) with experience at senior finance level within the Not for Profit sector
• Have excellent line management experience of both fully and part-qualified staff
• Be able to evidence strong examples of influencing senior leaders
• Have extensive experience working with, maintaining, and improving finance systems
• Be able to work in the organisation's City of London office 2 days per week

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Why work for us?

At CARE International UK, we stand for integrity, passion, and innovation. We are part of a global movement dedicated to creating lasting change. When you join our team, you become part of a dynamic community where your expertise is valued, your voice is heard, and your potential is nurtured. Our inclusive workplace champions diversity and offers you the platform to lead, inspire, and be part of meaningful work that impacts lives worldwide.

About you

You are not just a finance professional; you are a leader who thrives on bringing clarity, structure, and vision to financial operations. You possess the expertise and strategic insight to steer a complex financial landscape with confidence and integrity. Your experience speaks of excellence in financial control, team leadership, and a commitment to building strong processes that empower others. Ideally, you bring sector experience, but more importantly, you are driven by the desire to contribute to a mission that changes lives globally.

About the role

As Financial Controller, you will play a pivotal role in enhancing financial excellence at CARE International UK. This is more than a finance role—it’s your chance to influence the financial direction of a global charity and contribute to life-saving work around the world. You’ll lead a team that embodies a culture of innovation, continuously advancing how we manage and control financial processes. Your insights will drive key decisions and strengthen our ability to deliver impactful programmes globally.

At CARE, your leadership will extend beyond numbers; it will empower action, inspire growth, and leave a legacy of resilience and hope. Join us and transform your career while helping to transform the world.

About CARE

CARE International UK is part of a global confederation dedicated to fighting poverty and social injustice. We work in over 100 countries, supporting life-saving programs and advocating for policy changes to improve the lives of the world’s most vulnerable populations. Our mission is to save lives, defeat poverty, and achieve social justice. Joining CARE means becoming part of a team that is passionate about making a tangible difference in the world.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role. If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Closing date:  1 December 2024 at 11pm

Interview date:  Week commencing 9 December 2024

Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.

As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.

Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.

Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.

Closing date for applications: 9:00 on Tuesday 3 December 2024

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.