Advice and information volunteer volunteer roles in new malden, greater london

At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.

We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.

We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.

In this role you will:
 represent our MS community
 engage with and influence decision makers
 inspire people to get involved by delivering presentations at events
 and make sure our community’s voice is heard.

At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.

We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.

We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.

In this role you will:
 represent our MS community
 engage with and influence decision makers
 inspire people to get involved by delivering presentations at events
 and make sure our community’s voice is heard.

VOLUNTEER PUPPY SOCIALISER

Have you got space in your life for a future life changer?  Become a Volunteer Puppy Socialiser and support our life changing work

Could you be the first step in a pup’s incredible journey?  As a volunteer puppy socialiser, you’ll welcome a Dogs for Good puppy into your home, teaching them the basics, giving them plenty of love, and preparing them for their important role ahead.  It’s rewarding and guaranteed to leave a lasting impact.

The role of the Puppy Socialiser is to ensure that the Charity’s puppy has a good foundation before it starts its training to become part of one of our services. As a Puppy Socialiser you will be required to take on a puppy and have them living in your home for 16-18 months. You must have the time and commitment and be physically able to provide basic obedience training, socialisation and appropriate exercise required for a young dog. To enable you to carry out this role, most equipment will be supplied by the Charity.

More information regarding this incredibly rewarding volunteer role can be found in the attached Volunteer Puppy Socialiser Role Description or on our website.

We’re always looking for Volunteer Puppy Socialisers in the following areas to help raise and nurture our future life-changing dogs:

Bristol
Cheshire
Gloucestershire
Lancashire
Northamptonshire
Oxfordshire
Warwickshire
Wirral

This is a rolling recruitment, but we are particularly keen right now to find Volunteer Puppy Socialisers in Bristol, Cheshire, Gloucestershire, Lancashire and Wirral.

We look forward to hearing from you if you think this rewarding volunteer role is the one for you!

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming. 

What’s involved? 

• Write & design a branch/group newsletter 

• Compile the newsletter with contributions and support from volunteers, members and local partners 

• Organise the distribution of the newsletter to all local members 

• Contribute to the national volunteering newsletter

This role will suit me if I:

• Have good writing skills 

• Am creative and have good attention to detail 

• Have good organisation and communications skills 

• Have good computer skills 

What’s in it for me?

• Enhance your writing, communication and editing skills 

• Become part of a friendly and dedicated team 

• Make a positive impact to the lives of people affected by MND 

• Get access to a range of learning opportunities 
   

How flexible is the role?

The Newsletter editor will work for approximately 2 hours a week and attend on average 12 committee/planning meetings a year, plus adhoc meeting with MND Staff and volunteer group Leaders.

What sort of training/induction will I receive before starting?

You’ll be inducted into the role and informed about the Association. As part of this, you will receive e-learning, face-to-face training and mentoring. The training programme will also include experiential and reflective learning.

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

We're looking for an organised and enthusiastic individual to join us at Urban Youth in the volunteer role of Volunteer Coordinator, where you will play a crucial role in supporting our mission to make a meaningful impact on young people’s lives across London.

In this role, you will:

• Recruit and Onboard Volunteers helping to grow our team by attracting passionate and dedicated volunteers, facilitating the application process, and ensuring a welcoming and informative onboarding experience.

• Act as the Primary Point of Contact for our volunteers, ensuring they feel valued, motivated, and supported in their roles.

• Coordinate Volunteer Activities and organise volunteer schedules, assign tasks, and manage attendance to ensure smooth and effective running of our programmes and initiatives.

• Develop Training Programmes, including identifing training needs and organise engaging, interactive sessions to help volunteers thrive in their roles and develop skills.

• Promote Team Spirit by fostering a positive and collaborative environment among volunteers, organising team-building activities to ensure everyone feels part of the Urban Youth family. You will build a close knit team spirited community of volunteers.

• Maintain Records and keep accurate records of volunteer information and activities, ensuring compliance with Urban Youth's policies and procedures. This includes creating and maintaining the volunteer database and other files.

• Raise Awareness and represent Urban Youth at community events, helping to raise awareness of our work and attract new volunteers.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

Would you like to be a part of the elimination of viral hepatitis?

Operating since 2001, The Hepatitis C Trust (HCT) is the only national UK hepatitis C charity. It is a peer-led and peer run organisation; most of its board, staff and volunteers have been affected by hepatitis C. Alongside the delivery of a national peer support programme we lobby and educate policy makers and raise awareness to ensure hepatitis C stays on their agenda and we reach elimination. 

We are routed in lived experience…Our Peer delivery model is at the core of everything we do.

Our mission is to see the elimination of hepatitis C as a serious public health issue by 2030. 

As a Trustee at The Hepatitis C Trust with a focus on the Treasurer role, you will play a vital part in ensuring the financial stability and integrity of The Hepatitis C Trust.

The role of the treasurer 

·Oversee the charity’s financial management and reporting, ensuring transparency and accountability.

·Work closely with the CEO and Board to develop a long-term financial strategy.

·Ensure compliance with charity finance regulations and best practices.

·Contribute to financial reports to the Board, making complex information accessible and actionable.

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

• Track the attendance of all volunteers. 

• Maintain friendly relationships with caseworkers. 

• Be the first point of contact for queries from volunteers and signpost to the relevant team/person. 

• Support the accessibility needs of volunteers attending in person or online. 

• Organise socials for the organisation. 

• Feedback volunteer experiences to the management team. 

• Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers. 

• In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week. 

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

Would you like to work at the frontline of suicide prevention? 

At our sanctuary (Finsbury Park, North London) for those in suicidal crisis, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical, family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and Lead Befrienders support an opportunity for the revival of hope and resilience.  

Volunteer Befrienders are key to Maytree and work alongside Lead Befrieders to provide an open and containing space for people who are feeling suicidal. Befriending is as its sounds: sitting alongside our guests as a compassionate, confidential, and non-judgemental friend. Through active listening and human warmth our volunteers enable our guests to explore their feelings and their options in their own way and in their own time. This face-to-face support is not therapy; it is about being calm and committed and not afraid of difficult subjects, including suicide.  

Marmalade Connections is a time-limited, one-to-one project covering most of the South West. Based on the enabling/empowering social prescribing model, trained volunteers make weekly calls to project members for up to 15 weeks, focusing on their specific needs and interests.  The project supports those in our community who are the most socially isolated, and who experience chronic loneliness (feeling lonely all or most of the time). 

Marmalade Connections is not a 'befriending call project'.​ These conversations lead to volunteers signposting the project members to local social activities and community support, to improve their social connections long term. 

As a Marmalade Companion Volunteer, you will support one or occasionally two of our project members (the people we support) for a period of up to 16 weeks. The role involves phoning a matched member once a week for a friendly call lasting about 30 minutes plus researching potential social connection and activity opportunities. You will receive training on how to build up a trusted telephone relationship with your project member(s) to enable you to support and signpost them to relevant services and activities. The aim of this project is to help reduce social isolation and loneliness and to support your project member(s) to discover lasting connections in their community. 

The Night Stars is a volunteer night-safety initiative run by Westminster City Council. The program aims to provide a welcoming place for all and collaborate to ensure that Westminster’s nightlife remains a safe, inclusive, and enjoyable experience for residents and visitors alike. Volunteers are there to help anyone who finds themselves in a vulnerable situation, whether they need water, someone to talk to, or a safe place to sober up.  It is delivered across the West End, and focuses on areas such as Soho, Piccadilly, Leicester Square, and Embankment, and operates on Fridays from 19:00 pm to 04.00am. 

This is great opportunity for students to gain volunteer experience and key skills necessary for future success. We have many volunteers, and it is a wonderful way for them to make friends and new connections, as well as learn more about London's night-time economy.

The role is highly flexible, but your aim will be to:

• Act as an ambassador for the night-time economy and interact with visitors and local businesses to create a safe and enjoyable experience.
• Provide information, advice and practical support to visitors and vulnerable people
• Signpost people to support services if required.
• Be part of the wider strategic partnership in the area which is supporting and protecting visitors. In other words, interacting with emergency services such as the police, ambulance services, BIDS, and council enforcement staff, to ensure that Westminster remains safe.
• Look after those who are unable to keep themselves safe, and support them to get home without coming to harm

During patrols, volunteers may engage with:

• Intoxicated or Lost Individuals in need of assistance 
• Victims of Crime, such as theft and assault
• Individuals in Need of Emotional or Mental Health Support
• Venue Security and Emergency Services
• Council Enforcement Staff, such as City Inspectors or Anti-Social Behaviour Officers

Skills Required

• Empathy for the needs of vulnerable people.
• Excellent team player.
• Outgoing, friendly, and positive character.
• Good communication skills.
• Able to use your own initiative but able to ask for help when needed.
• Willing to work unsociable hours.

Training and support

• Alcohol and Drugs Awareness: Handling intoxication situations.
• Conflict Resolution: Managing aggression.
• Adult and Child Safeguarding: Ensuring safety and protection.
• Women’s Vulnerability Awareness: Intervening in vulnerable situations.
• Anti-Sexual Harassment: Preventing and addressing harassment.
• Communication: Effective interaction techniques.
• Emotional Support: Assisting distressed individuals.
• First Aid: Basic emergency medical skills.
• Equipment Use: Proper handling and operation.
• Counter Terrorism: Guidance on safety procedures.
• Employee Assistance: Access to the council's support services.

These trainings ensure that volunteers are well-prepared to handle various situations effectively and safely.

Benefits to volunteers

• The satisfaction of knowing that you are making a difference to vulnerable people.
• Building self-confidence and the ability to work flexibly.
• Ability to undertake specific training and gain experience of supporting the vulnerable and conflict resolution.
• Opportunity to meet new people and learn more about London’s night-time economy.
• Working as part of the team and wider strategic partnership for the night-time economy.
• Offers great experience to anyone considering a career in the social sciences, health or social care, medicine, public engagement, crime prevention or a career that requires effective communication, dynamic problem solving, and teamwork.

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

The Housing and Welfare team is a fast-paced team which works to make sure that all of our clients have safe and comfortable accommodation and are able to access any benefits to which they are entitled. People seeking asylum are restricted in the benefits they can access, if any, and their legal status determines whether or not they can engage in employment and what statutory accommodation is available for them, so the Housing and Welfare team is vital in helping HBF’s clients to navigate this system. People recently granted refugee status and those who have experienced exploitation are also at high risk of destitution, homelessness and unsuitable accommodation.

As a very busy team, our casework volunteers are invaluable, supporting the staff team on anything from liaising with statutory bodies and voluntary agencies, to drafting grant applications for individual welfare needs. To be able to meet the enormous demand for welfare and housing support, we ideally need to have volunteer support throughout the week.

Main tasks and activities

· Assisting clients to access asylum support, community care, housing, mainstream benefits, charitable support (etc.), within the remit of prevention of homelessness and destitution;

· Maintaining contact with clients within the remit of prevention of homelessness and destitution;

· Liaising with statutory bodies (Asylum Support, DWP, local authorities), solicitors and voluntary agencies to ensure client needs are met;

· Referring clients internally and externally as appropriate for specialist help with issues that fall outside the remit of the housing and welfare casework service, including health/therapeutic services, referrals to immigration/housing/community care solicitors;

· Maintaining accurate and timely client records and follow-up work;

· Other administrative duties as required, including database management and filing.

Skills and experience needed

· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation;

· A demonstrable empathy for our vulnerable clients, including people seeking asylum, refugees and survivors of torture and trafficking;

· Some knowledge of the challenges facing vulnerable clients including people seeking asylum, refugees and survivors of torture, trafficking;

· Some experience in a casework and/or advice role;

· Some knowledge of the rights and entitlements of people seeking asylum and refugees;

· Some knowledge of mainstream benefits, housing, social care;

· Ability to keep up to date with legislation, case law, policies and procedures relating to welfare, housing and immigration;

· Punctual, reliable and self-motivated;

· Able to commit regularly (ideally same day each week)

· Awareness of confidentiality/data protection;

· Excellent communication and interpersonal skills;

· Excellent organisational skills and ability to manage own time and workload, and to prioritise a range of competing demands;

· Excellent IT skills including the use of databases, email, word processing;

· Flexibility and willingness to undertake other duties as required.

What you will get out of the role:

· A better understanding of UK processes and systems which concern people seeking asylum and refugees (including asylum support, homelessness, welfare benefits, local authority support etc.) and what support is available;

· Increased confidence in working on a one-to-one basis with clients;

· Stronger administrative skills;

· Ability to process large amounts of data and prioritise or categorise it;

· An ability to multi-task between competing priorities;

· Experience of working with a multi-disciplinary team in a Human Rights charity.

Equal Opportunities

The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation.  We particularly welcome applications from those with migrant and refugee backgrounds and those with lived experience of the UK’s immigration systems.

To apply, please attach you CV and cover letter. Applications without a cover letter will, unfortunately, not be considered.

Due to capacity constraints, we will only respond to applicants who are being invited to interview. 

Please note, a three-month probation period is in place across all HBF voluntary roles.

Successful candidates will be offered the position subject to a DBS check.