Advice And Information Manager Jobs
The postholder will be experienced, skilled and knowledgeable, with an essential interest in and experience of working with migrant and refugee clients with complex needs; and the post would suit someone with previous experience in the migration or advice sectors who is interested in working with a mixed caseload that includes needs around destitution, homelessness, immigration and NRPF issues. We actively welcome applications from those with lived and relevant experience.
The post holder will assess, prioritise and triage new enquiries and referrals and allocate cases as appropriate within the generalist team. You will also carry your own caseload and provide one-to-one generalist advice, casework and practical support to migrant and refugee clients on
issues including immigration status, housing & homelessness, welfare benefits, asylum support, community care and destitution; as well as signposting and referring to internal and external local services including support groups, wellbeing activities, digital inclusion, ESOL, training and employability.
You will oversee our phone and email advice provision and organise and take part in the weekly advice rota. You will administer our destitution hardship grants and liaise closely with our food bank staff in relation to destitute clients in need of food bank support. You will attend and participate in local migrant sector meetings and networks as appropriate and, along with all staff and volunteers, you will have responsibility for identifying and raising any safeguarding concerns. You will jointly oversee and supervise casework volunteers and provide support and advice to our current generalist caseworker where needed.
The advice & casework team supports clients holistically on a range of different matters and our core caseload includes refugees, asylum seekers, those with NRPF, complex EUSS cases, spousal visas and undocumented migrants. Many of those we work with are homeless or precariously housed, destitute, and/or struggling to access support through statutory services for mental health, housing, welfare benefits and children’s services. The balance of time spent between different client groups and cases will need to be responsive to the ongoing demographic changes we see in the city and region, and the post holder will be expected to provide casework management and co-ordination of relevant services, liaising closely with other providers and with interpreters.
You will work as part of a small, supportive team that currently includes one other f/t generalist caseworker, one f/t immigration caseworker and a number of active casework support volunteers. The wider frontline staff team includes four refugee resettlement caseworkers; our group work facilitator; a skills & employability caseworker; an ESOL tutor; a food bank co-ordinator; and a volunteer co-ordinator.
Regular supervision and support and in-house and on-the-job training will be provided, as well as external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to begin to deliver advice and casework and take over an existing caseload.
On rare occasions you might be required to work out of hours where there are emergencies or if and when there are new arrivals in need of immediate support.
Postholders will need to have the right to work in the UK.
supporting refugees, asylum seekers and those with no recourse to public funds
The client requests no contact from agencies or media sales.
Your new company
Join a dynamic and values-driven organisation committed to providing specialist dementia support and advice, making a significant impact in the community. You will be part of a diverse and dedicated team, working in an environment where collaboration, respect, and professional growth are highly valued.
**Key Details**
- Job Title: Legal and Contracts Manager
- Team: Governance, Compliance, and Risk
- Location: Remote working, with occasional travel to the Head Office in Central London (maximum once monthly)
- Hours: 37.5 hours per week, ideally 9am-5pm, 5 days a week
- Contract: Permanent, full-time
- Salary: £48,000-54,000 (no market supplement or travel allowance)
- Annual Leave: 33 days plus bank holidays
- Interviews: w/c 6 September
Your new role
As the Legal and Contracts Manager, reporting to the charity's Head of Governance, Compliance and Risk, you will provide comprehensive legal advice and support across various aspects of the charity's operations. Your responsibilities will include managing legal and commercial risks, dispute resolution, brand protection, contract negotiation, and policy development. You will work closely with key stakeholders to ensure compliance with legal standards and best practices, while also promoting a culture of continuous improvement in governance and risk management. You will be responsible for maintaining an up-to-date contract log, preparing information for the board of trustees, and working closely with the procurement manager in the finance team.
What you'll need to succeed
- A degree in law (LLB) or equivalent, with a minimum of 5 years of experience as a solicitor/barrister or contract manager.
- Proven experience in a similar role within a charity or non-profit organisation.
- Strong understanding of charity law, contract law, and relevant regulatory frameworks.
- Excellent verbal and written communication skills, with the ability to explain complex legal issues clearly.
- Strong interpersonal and influencing skills, with the ability to negotiate and draft complex contracts.
- High attention to detail, analytical skills, and the ability to assess risks and develop strategic solutions.
- A commitment to the mission and values of the charity.
- A valid DBS.
What you'll get in return
- Competitive Remuneration: £48,000-54,000
- Annual Leave: 33 days plus bank holidays.
- Pension Contributions: 8% employer pension contribution (Aviva) or access to continue NHS Pension.
- Flexible Working: Remote with occasional travel to Central London offices.
- Other Benefits: Enhanced parental pay, health cashback plan, employee assistance programme.
- Impact: The opportunity to make a meaningful impact by supporting a leading healthcare charity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Summary:
This role will be responsible for the day-to-day operational management of LSESU spaces across its buildings and our state-of-the-art Sport and Recreational facilities in the Marshall Building and Saw Swee Hock, including service standards, health and safety, compliance, and business development.
Who we are:
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
Founded in 1897, LSE Students' Union is one of the oldest students' unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other students' unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
About the job
This role will be responsible for the operational management of all LSESU buildings and our state-of-the-art Sports and fitness facilities in the Marshall Building and Saw Swee Hock, administering facility bookings and responsible for all health and safety and compliance of these spaces. They will ensure student community focused results are delivered through exceptional customer service to LSE’s diverse membership and other users.
This role will deliver income from external hire of facilities, to drive surplus, develop offers, improve quality, customer service and inclusivity, seeking diversification of activity and income opportunities. And they will manage a team consisting of permanent and student staff, external contractors, and volunteers.
Who are we looking for?
We are looking for an applicant with experience of the operational management of facilities with an understanding of health and safety and generating income, managing a budget, and working within specified financial procedures. An applicant who can show resilience and determination to sustain performance when under pressure from a high volume of work and conflicting priorities.
An applicant who can deliver exceptional customer service and is committed, positive, outgoing and approachable with a ‘can do’ attitude and has a desire to work within an organisation servicing a culturally diverse membership, including understanding and commitment to equal opportunities.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring, and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
● 25 days holidays per year
● Additional closure periods at Christmas and Easter
● Free LSE Students’ Union gym membership, advice from dedicated professionals, with a wide range of activities including yoga classes, dance classes, Pilates classes
● Cycle to Work scheme enabling significant savings on bicycle purchase
● Access to LSE staff training courses
● Ability to purchase TOTUM (NUS) card giving wide range of discounts
● Flexibility for work-life balance
● Interest free travel loan
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Want to apply?
To apply please complete our online application.
Job application timeline
Closing date: Sunday, 15th September 23:59
Intended Interview dates: Friday, 20th September.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Main Roles
- To provide specialist legal advice and information on housing, welfare benefits, debt, and other issues as required by the service.
- To help improve the situation of refugees, asylum seekers and migrants through participating in policy work, campaign and developing networks and partnerships.
- To help improve LRMN’s delivery of legal advice and information service.
Specific Duties
- Act for clients where necessary by completing forms, calculating repayments, negotiating and/or advocating on behalf of clients, drafting or writing letters, advising on and preparing appeals and dealing with telephone calls and emails as required
- Maintain accurate and orderly client records
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate
- Challenge/support with challenging decisions such as S.21 or homelessness (Senior Advisor)
- Represent clients at tribunals when necessary (Senior Advisor)
- Check whether clients are in receipt of all the benefits they are entitled to, and help them claim any relevant benefits that they haven’t claimed yet, or obtain increases if their benefits are not paid at the correct rate
- Support clients understand benefit decisions, and challenge them (where appropriate) by way of mandatory reconsiderations and appeals
- Actively update legal knowledge on housing, welfare benefits, debt and other related areas of law
- Develop partnerships and attend advice related networking meetings
- Contribute and participate in policy work beneficial to our clients
- Maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate
- Adhere to LRMN’s casework management systems and procedures
- Implement corrective actions in a timely manner, particularly where these issues are identified through file reviews
- Participate in team meetings and contribute to the team’s development
- Ensure that people accessing the service feel welcomed, valued and understood
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To attend supervision, performance review meetings and other relevant activities.
- To be administratively self-servicing.
- Work flexibly as agreed to meet the demands of the service – this may involve evening, weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s vision, mission, policies and procedures.
- Positively promote LRMN and its work.
- Undertake any other work as may be reasonably requested.
Personal Specification
Essential
- Minimum of 1 year (Advisor) or 2 years (Senior Advisor) of full-time experience of providing 1-1 specialist legal advice and information on housing and welfare benefits.
- Experience of working to strict deadlines and managing a heavy caseload.
- Experience of supporting asylum seekers, refugees and migrants.
- Knowledge/ experience of working in the not-for-profit sector.
- Understanding of key recent and upcoming changes on housing, benefits and other relevant legislations and the effects of these on our clients.
- Ability to work under pressure, to prioritise and meet deadlines.
- Excellent communication skills, both oral and written.
- Professional written advocacy skills within a legal environment.
- Excellent record keeping both paper based and electronically.
- Proven interpersonal skills.
- Ability to work effectively with our partners and other stakeholders to improve service provision.
- Ability to manage workload, work on own initiative and undertake peer reviews.
- An understanding and sensitivity to other cultures
- Ability to use IT effectively.
Desirable
- Experience of using Advice Pro or other case management system.
Job Description
OVERVIEW
The Crossborder Forum (CBF) is a network of over 50 civil society organisations and activists working in the Belgium-France-UK cross-border space for migrant justice. The Crossborder Forum was set up in late 2020 in response to bilateral talks and agreements by governments on both sides of the Channel, to provide civil society with the space and infrastructure for transnational dialogue and solidarity. The Crossborder Forum is an independent project, currently hosted by the Joint Council for the Welfare of Immigrants (JCWI) – a leading migrants’ rights charity based in London. The Advisory Committee, composed of individual and organisational members of the CBF from across the three countries, provides strategic advice and support for the Manager.
The aims of the Crossborder Forum are:
- To provide a space for civil society organisations concerned with the UK-France-Belgium border, for exchanging information and expertise of ongoing cross-border migration and asylum issues.
- To construct a shared analysis of cross-border policies and their impact, building on work already done by actors in the respective countries.
- To facilitate cross-border collaboration on advocacy and policy work relating to bilateral issues between UK-France and UK-Belgium and reinforce existing projects by combining forces (e.g. on juxtaposed border controls, post-Brexit bilateral agreements, funding accords, safer routes for people who wish to seek asylum in the UK, etc).
- To meaningfully engage with and enable the participation of experts-by-experience (lived experience of cross-border migration issues, the shared border, and immigration systems) in the CBF.
ROLE SUMMARY
The Crossborder Forum is seeking an enthusiastic, organised, and self-driven Manager to lead the coordination of our growing transnational and multicultural network and deliver the CBF’s work according to the aims and activity plan developed by CBF members.
It is an exciting time to join the Forum. As well as leading on organising CBF activities, the Manager will have the opportunity to develop the Forum’s governance processes and implement its new Lived Experience Strategy. Alongside managing the day-to-day operations and external and internal communications of the Forum, the Manager leads the budget management and fundraising work of the CBF, supported by the Advisory Committee and JCWI. The Manager is line-managed by JCWI as part of JCWI’s Advocacy Team, supported by the CBF Advisory Committee, and accountable to the CBF membership. The Manager will have significant independence and autonomy in how they organise their time and plan the CBF’s work on a day-to-day basis.
KEY RESPONSIBILITIES
Network development and management
● Manage day-to-day bilingual (English and French) internal communications with and between CBF members to facilitate joint work and collective decision making
● Build and maintain relationships with existing and new CBF members
● Maintain momentum and energy in the network and amongst members who have varying capacity to engage with the CBF
● Organise and facilitate online CBF meetings every two months, with effective follow-up through minutes and action points in English and French
● Oversee and lead the implementation of agreed project activities e.g. learning sessions, joint actions and statements, production of resources
● Support the work of member-led thematic working groups of the CBF
● Organise the CBF’s first in-person conference, in collaboration with CBF members
● Represent the CBF to external stakeholders, including sector partners and funders Knowledge and information sharing
● Remain up to date on field, policy, and legislative developments relating to migration and borders in Belgium, France and the UK
● Compile and share monthly news digests with news, resources, and reports on relevant developments in the three countries
● Identify and respond to gaps in knowledge and training within the network, in relation to field, policy and legislative developments in the three countries
● Update and maintain the CBF website and social media accounts Strategy and governance development and implementation
● Facilitate the development of an overall strategy for the Crossborder Forum in collaboration with CBF members and the Advisory Committee, building on the four overarching aims of the CBF, the lived experience strategy, and funder commitments
● Oversee the implementation of the overall strategy and lived experience strategy
● Identify areas for governance and internal policy development and lead on co-developing these with the CBF’s members and Advisory Committee Budget management and financial sustainability With support from the Advisory Committee and JCWI (in line with hosting agreement):
● Prepare funder reports to demonstrate achievement of grant requirements
● Draft grant applications and identify new sources of funding to ensure financial sustainability of the CBF
● Manage and oversee the CBF budget, ensuring it is monitored and up to date, with spending in-line with agreed budget lines
Person Specification
SKILLS AND EXPERIENCE
Required Experience
● Working or volunteering in the migration sector in Belgium, France or the UK
● Minimum two years’ experience of project or programme management
● Demonstrable experience in building effective professional relationships with a wide range of stakeholders, e.g. civil society organisations, international NGOs, grassroots organisations and collectives, funders, academic researchers, consultants/freelancers
● Demonstrable experience in events planning for a diverse range of audiences
● Strong experience in facilitation, coordinating networks, coalition-building and/or collective initiatives
● Experience of budget management and narrative and financial funding reporting
Required skills
● Effective communication and interpersonal skills, and a strong ability to build positive working relationships across different cultural, political, and national contexts, and remotely
● Strong knowledge of the migration political context and civil society landscape in one of the three countries and awareness of issues relating to the UK-France-Belgium border
● Fluency in English and French – written and spoken
Required values
● Demonstrable commitment to the rights of people on the move regardless of their immigration status, country of origin, or way of migrating
● Strong commitment to wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, and the importance of an intersectional approach to social justice and solidarity
● Strong commitment to collective decision making and enabling equitable participation as a tool for achieving shared goals
Desired experience, skills, and values
● Experience conducting monitoring, evaluations, and learning work
● Experience working or volunteering on the ground in border spaces (e.g. Northern France)
● Knowledge of Dutch, or any additional language considered an asset
● Expertise by experience of the UK, France, or Belgian immigration systems (for more information on this, see our Lived Experience Strategy)
● Experience with using Squarespace with website development and content management
About JCWI:
The Crossborder Forum is hosted by JCWI, which provides line management, operational, and financial administrative support. JCWI is a founding member of the Forum, and has been the host organisation of the CBF since 2022, when the CBF first became a full-time independent programme. JCWI is a leading UK migrants’ rights organisation, which has been campaigning for migrants’ rights for over 50 years. JCWI challenges laws and policies that lead to discrimination, destitution, and the denial of rights of migrant communities and provides award-winning legal aid immigration advice and representation to people at the sharpest end of the UK’s immigration and asylum system. For more information,
HOW TO APPLY
- Please click "Apply" below and complete the application form
- Your application must include an up-to-date CV and a Cover letter (max. 2 A4 pages) outlining how you meet each criteria in the person specification. Candidates who meet some but not all the required person specifications are encouraged to apply.
- You can submit your application in English or French.
- We encourage applicants to also submit an Equality and Diversity monitoring
- Must have right to work in the UK
Deadline: Sunday 15th September, 23:59pm
Interviews: Tuesday 1st & Wednesday 2nd October, online.
Benefits
- 25 days annual leave plus additional discretionary days at Christmas.
- 5% employer pension contributions
- Ride to Work Scheme
- Discounted Gym Group membership
- Membership in JCWI’s staff union
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Scunthorpe General Hospital, Scunthorpe, North Lincolnshire
Role Profile
This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. You’ll be part of a newly established and innovative service working across the Emergency and Same Day Emergency Care Departments at Scunthorpe General Hospital.
You’ll be working as part of a wider integrated team and will be a physical presence at all touch points and decision making opportunities. You’ll enable targeted, preventative community interventions that are focused on admissions avoidance and turning people around at the ‘front door’.
You’ll act as the first point of contact for all referrals into the voluntary and community sector ensuring people who can be supported through a community response are linked to appropriate interventions addressing the social, economic and environmental factors that affect people's health.
You’ll empathise with people and provide person-centred support in a non-judgemental way, enabling them to self-manage. You’ll use a strength-based approach focusing on what the person can do for themselves to improve their health and will build resilience by supporting them to identify what assets they already have or can draw upon.
You’ll ensure service data and local intelligence is captured and communicated to inform the review, revision and development of interventions to meet needs, strengthen community and individual resilience and help to develop and grow accessible and sustainable activities and services that address the wider determinants of health and reduce health inequalities.
You’ll also record project outcomes and develop a feedback loop ensuring the impact of community response is reflected back to system partners, facilitating understanding of the impact of low level interventions on individuals and the system as a whole.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 28 days from 1st January to 31st December, plus 8 bank holidays
Looking for an experienced social media and community manager with line management experience to develop and implement our social media strategy. This role is pivotal in raising the profile of the organisation and driving positive engagement with members.Key Responsibilities:
- Strategic Development:
Lead the creation and implementation of the social media strategy to enhance influence and outreach. - Content Oversight:
Manage the creation of engaging, social-first content across Twitter/X, Facebook, Instagram, and LinkedIn. - Team Collaboration:
Work closely with the Digital Engagement team to align social media output with overall strategy. - Strategic Advice:
Provide guidance to the Chair, elected Officers, and Leadership Team on maximising social media potential and mitigating risks. - Crisis Management:
Respond swiftly and sensitively to negative social media incidents, particularly on Twitter/X. - Cross-Department Coordination:
Collaborate with the Head of Media and PR, press office, and other internal teams to ensure positive representation. - Community Engagement:
Increase engagement with online Membership Communities through monitoring, moderation, and influencer outreach. - Content Creation:
Oversee the development of diverse and appropriate social media collateral, including copywriting, image sourcing, and video editing. - Proactive Planning:
Develop social media plans around our policy, campaign, and membership priorities. - Trend Monitoring:
Stay updated with emerging social media trends and techniques. - Analysis and Reporting:
Implement mechanisms to measure the impact of social media activities and campaigns. - Training and Policy Development:
Lead the creation of social media guidance and conduct training programs. - Line Management -This role has two direct reports
- Update social media platforms.
- Support media activities defending GPs and the College.
- Increase engagement with member communities.
- Regular meetings and presentations with leadership.
- Liaise with the President and Clinical Lead for IT on Membership Communities Fora.
- Attend strategic development groups.
Education and Experience:
- A Level English or equivalent.
- Educated to degree level or equivalent.
- Proven experience of leading social media strategy for a complex organisation.
- Excellent experience of developing and delivering organic social media content.
- Track record in managing crisis communications via social media.
- Expert knowledge of social media technology and content development techniques.
- Strong team management skills.
Skills:
- Excellent verbal and written communication skills.
- Experienced line manager
- Ability to work confidently with senior leadership and staff at all levels.
- Experience in crisis management and minimising reputational risk.
- Technical knowledge of social media packages and evaluation techniques.
- The ability to manage workloads and oversee social media output.
- Creativity and project management skills.
- Experience with graphic design software (Photoshop, Canva) and content management systems (preferably Kentico).
- Experience with email marketing tools (Dotdigital).
- Collaborative approach and excellent attention to detail.
- Understanding of current affairs and health agenda.
- Resilience and ability to manage competing demands.
What We Offer:
- Opportunity to establish the organisation as a leading authority in social media.
- A role that enhances the public face of the organisation and drives member engagement.
- Strategic, high-level communications advice and crisis handling.
- Leadership of a dedicated social media and community team.
- Identification of new platforms and engagement methods.
- Hybrid working
How to Apply:Please submit an up-to-date word version of your CV highlighting all your relevant experience and feel free to contact me to discuss the role in more detail.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
37 hours per week / Permanent / Hybrid (three days onsite and two from home) Monday-Thursday, 9am-5pm, Friday 9am-4.30pm.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA DownsLink Group has been delivering counselling and therapeutic services to children, young people and families through our YMCA Dialogue Service in community and school settings for over 25 years.
We are looking for an experienced Service Manager to join our innovative and skilled counselling service to lead operational plans in line with organisation strategy and local strategic priorities, designing and developing a range of evidence-based therapeutic interventions to meet the needs of children and young people aged 11 to 18 years. You will manage and review performance against contract KPI’s and support the engagement of service users in co-production and participatory activities.
In delivering the role, you will work closely with the Clinical Lead, Team Managers and Head of Service, you will manage the continuing growth and development of our community-based children and young people’s counselling and wellbeing services in West Sussex. You will hold operational responsibility for the West Sussex Single Point of Access (SPOA) partnership, working alongside SPFT and the Youth Emotional Support service management and delivery teams to provide an effective referral pathway to support services for children and young people in West Sussex.
In addition, you will manage the development and operational delivery of services, providing line management support to the team, and be accountable for the financial performance of the service through the setting, administering and review of budgets. You will work closely with senior colleagues to assess business opportunities, tendering for and maintaining contracts.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
You will already have experience of working in a managerial or Lead capacity in Counselling and Mental Health Services for Children and Young People. You will have working knowledge of Trauma Informed Care and Psychologically Informed Environments and be able to hold a supervisory caseload, providing consultation to peers, colleagues, stakeholders and external agencies. You will have good communication and facilitation skills and the ability to successfully manage challenging and changing priorities whilst remaining calm and solution focused. You will already have substantial knowledge of and experience in Safeguarding and the assessment of risk for both clients and services and be able to work closely with internal and external partners to review and implement policy and procedural change.
In addition, you will have experience in the implementation of clinical structures, clinical governance, supervision processes and clinical eligibility/thresholds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Community Engagement & Networking Manager
Contract: Full-time, permanent, subject to funding
Salary: £34,500 per-annum
Accountable to: CEO
Savera UK is recruiting for the role of Community Engagement & Networking Manager. This post will have the overall responsibilities for managing all aspects of the community engagement and networking project, this will include engagement with specific communities, recruitment and management of staff and volunteers. This post is also responsible for networking and building relationships with business and agencies to develop collaboration opportunities, facilitating community fundraising through engagement and events and for developing and implementing strategies to enhance Savera UK’s community engagement, building relationships and creating a positive and inclusive environment.
An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.
How to apply
Full Job Description and Person Specification can be found on the Savera UK website
Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised. Please send a CV and covering letter, outlining your suitability for the post, and complete the equal opportunities monitoring form.
Applications that don’t include a covering letter, as specified, will be automatically rejected.
Following receiving your CV and covering letter, Savera UK may ask you to complete a further application form, to help us gather further information. Ensure your covering letter clearly relates to the essential specification required for the role, alongside any other details relevant to the job description.
Closing date for applications: 5pm on 3rd September 2024
The recruitment process will be in two stages. If you are shortlisted, Savera UK will be in contact to arrange an informal 20-minute chat about the role and your interest in it. Savera UK will then invite candidates who progress to the second stage to an in-person interview, which will comprise competency questions and a task on which they will be asked to present back to the interview panel. Candidates will be provided with information for the task, which will be sent ahead of the interview.
In-person interviews are expected to take place in w/c 23rd September 2024. Please inform Savera UK, when you apply, if there are any dates in that week or the following week that you can/cannot attend.
All applications will be treated in strictest confidence.
Job Type: Full-time
Pay: £34,500.00 per year
The client requests no contact from agencies or media sales.
Trust and Corporate Fundraising Manager
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
Position: Trust and Corporate Fundraising Manager
Location: Richmond, London / Hybrid (2-3 days a week in the office)
Hours: Full-time, 37.5 hours per week
Contract: 2-Year Fixed Term (with potential for permanent)
Salary: £40,000 per annum
Closing date: 17th September 2024
About the role:
We are seeking a passionate and proactive Trust & Corporate Fundraising Manager to join our team. In this role, you’ll be building on our well-established grant fundraising programme and helping propel our corporate partnerships to new heights. With a small but perfectly formed Fundraising function, we’re looking for someone who is creative and thrives with a high degree of autonomy, within a supportive and collaborative team.
Key areas of responsibility include:
- Help shape and deliver a fundraising plan that unlocks new income opportunities from trusts, foundations, and corporate partners.
- Forge strategic, collaborative relationships with a diverse portfolio of funders, delivering excellent stewardship to ensure they feel valued and see the impact of their contributions.
- Leverage our robust monitoring and impact data to craft compelling, evidence-based funding applications that resonate with funders’ priorities.
- Research and identify new funding opportunities with precision and creativity.
- Stay ahead of trends in the fundraising sector, bringing fresh ideas and approaches to our work.
About you:
If you’re someone who enjoys a varied portfolio with a focus on trusts, foundations and corporate partners, particularly those with corporate foundations, and you’re ready to play a pivotal role in sustaining and expanding our services, we want to hear from you.
Key skills required for this role:
- Proactive and highly motivated, with a strong track record of achieving fundraising targets.
- Proven experience of working in a fundraising environment, with demonstrable experience in grant fundraising.
- Proven experience in making applications to funders, including written applications and face-to-face presentations. The post-holder will need to have a sound understanding of the interests and working methods of trusts and foundations.
- Demonstrable stewardship experience – the job requires the ability to manage and prioritise a portfolio of supporters working to deadlines and agreed targets.
- Proven experience in using impact reports as well as creativity and a fresh writing style to develop language and themes for compelling fundraising bids.
- Demonstrable bid development experience, with effective writing skills and excellent attention to detail.
- Strong organisational and project management skills with the ability to meet deadlines, plan, prioritise and work under pressure.
- Highly developed research and analytical skills.
- Confident in building relationships and communicating effectively with supporters and grant funders internally and preferably at senior level.
About the organisation:
The employer supports members of the armed forces community (veterans and adult family members) with health conditions on their journey into employment once they have left service, helping them overcome barriers to employment and transform their lives. We have a long and proud history and continually adapt the services we offer to ensure we remain relevant to the modern-day veteran and their families.
Our organisation values open and clear communication, engaging with our teams in all aspects of our organisational development and delivery. Committed to diversity and inclusion our services are open to everyone and we actively seek to make our services more accessible to those with specific needs or from diverse cultures.
How to apply:
To apply for this position please prepare your CV and a cover letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process.
You may also have experience in areas such as: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Homebased – UK
Closing Date: 8 September 2024
Ref 6810
Save the Children UK has an exciting opportunity for a creative, dynamic and experienced fundraising professional with a proven track record in managing donor or supporter relationships to join us as our Fundraising and Engagement Manager.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Fundraising and Engagement Manager, you will have the opportunity to maximise individual and corporate financial contribution through effective, supporter-led acquisition, and account management.
In this role, you will:
• Drive growth in our key income streams of regional corporates and ‘in aid of' fundraising individuals through new business and account management and pipeline management.
• Manage multiple priorities simultaneously whilst providing the highest level of stewardship to all supporters.
• Contribute to the growth and development of the regional pipeline of partnership opportunities for our key income streams.
• Contribute to departmental income reporting, budgeting and forecasting.
• Ensure that the pipeline of prospects and partners is kept up to date across all income streams.
To be successful, it is important that you have:
• Experience in a fundraising, supporter care or admin role or experience within a sales environment.
• Strong relationship management and organisational skills.
• Creative, and can generate new and innovative ways to support partners and fundraisers, with a strong desire to succeed and a specific interest in stewarding fundraisers to maximise their fundraising whilst building strong relationships with the aim to convert individuals into long term supporters.
• Experience of managing multiple priorities simultaneously while still providing the highest level of stewardship to all supporters.
• Extensive experience of building successful internal and external relationships.
• Experience of financial budgeting and reporting and familiarity with a CRM ideally.
• The ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders.
What we offer you:
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
The willingness and ability to travel across the UK a times and occasional work outside core hours is also essential.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Partnership & Fundraising Manager
Location: Birmingham or London – hybrid working
Salary: £45,000 - £47,000 (depending on location)
London (hybrid) £47,000 per annum
Birmingham (hybrid) £45,000 per annum
Closing date: 7th September
Interviews: Ongoing throughout recruitment process
Do you possess fantastic relationship management skills and have a track-record of generating substantial income?
Are looking to take the next exciting step in your career during 2024?
If so, our client would love to hear from you.
Our client have been at the forefront of free-debt advice provision since 1991 and they’re looking for a confident, self-motivated individual to join their expanding Partnerships team.
As a Partnership Manager, you’ll be part of team that is committed to growing revenue by exploring and delivering new and exciting income generation opportunities beyond the traditional funding model – by making full use of the Trust’s capabilities and reputation for excellence.
You’ll also be responsible for maintaining strong relationships with a portfolio of existing funding partners, from a range of commercial sectors which could include financial services, utilities companies and Trusts.
With the opportunity to collaborate at a senior level externally and internally, you’ll need to be able to think creatively, have excellent organisational, written, and verbal communication skills – and be comfortable working to tight deadlines. You will be able to develop tailored and compelling funding proposals and bid applications – telling the Trust’s story, to help build successful long-term partnerships.
The successful candidate will ideally possess demonstrable experience within similar fundraising / income generation environments and be a self-motivated, creative, hard-working individual, with a passion for our work. Our client are also open to candidates looking to take a step up into a more strategic role.
The role can be based out of the Birmingham or London office on a hybrid working model. The role will require a blend of home and office-based working, as well attending external meetings in various locations. They expect travel to Birmingham office to be weekly and London monthly depending on where you are based. You will have a suitable workstation in place with a strong internet connection and be proficient in the use of remote working applications such as Teams.
In return it is an extremely rewarding role in a friendly, informal, and supportive environment with excellent salary and benefits including:
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29 days annual leave plus bank holidays (takes entitlement to 37 days per annum)
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Buy and sell of annual leave
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Contributory pension scheme
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Generous life insurance
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Contribution to health care costs
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Wellbeing allowances
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EAP
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Cycle to work scheme
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Hybrid working
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free onsite gym and exercise classes (Birmingham Office)
Please click apply and answer the questions as fully as you can in your application.
Our client take diversity seriously and are committed to making diversity and inclusion a part of everything they do. They strive to create a workplace that reflects the communities they serve, and their vision is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and make the Trust an employer of choice.
Our client will only use the data you supply to them in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to their Privacy Notice for Job Applicants, available on the vacancies page of their website.
Our client are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. Tehy use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted.
Dynamics 365 CRM Developer
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT39 Dynamics 365 CRM Developer
Location: Home-based, UK, Nationwide
Hours: 35 hours per week
Salary: Circa £70,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 September 2024
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This role working as part of a development team, is to deliver a new Dynamics 365 CRM environment as part of a greenfield migration project from on premise. The role will also work to integrate the new platform into other data sources including another Dynamics 365 CRM environment.
Key Accountabilities and Main Responsibilities:
· Dynamics CRM 365 - Participate in design sessions with other members of the development team & key business users. Defining architecture/solution design.
· Dynamics CRM 365 - Development of new products/services within the platform as defined from architectural / solution design, change requests and project requirements.
· Dynamics CRM 365 - Maintenance of security within the platform, products, services & data.
· Power Platform – Development of custom apps using Power Apps, Azure function and connectors.
· Power Platform – Development of automation, of manual tasks & processes using power automate.
About You
· Significant direct experience of systems development
· Significant exposure to developing Microsoft Dynamics CRM, Dynamics SharePoint Integration & other Microsoft Technologies
· Experience of Migration Projects – Premise to Cloud
· Significant experience to the software development lifecycle, databases, structures, & coding techniques
· Good experience of integrating third party products, plugins, connectors, data flows in systems
· Solid experience of developing intuitive and engaging user interfaces
· Technical Expertise: Dynamics CRM 365 & Power Platform (Power BI, Power Apps, Power Automate)
To fulfil the role you must be resident in the UK and have the right to work in the UK.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives.
The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke.
People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help rebuild them and join the team.
In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people’s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Dynamics 365 CE/CRM Developer, Microsoft Dynamics CRM Developer, Senior Dynamics 365 CRM Developer, Junior Dynamics 365 CRM Developer, Dynamics 365 CRM Engineer, Dynamics 365, 365 Developer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Project Manager – Norwich will have the ability to enthuse and inspire businesses to take action to meet the needs of communities across Norwich.
You will be a highly motivated, approachable self-starter who is able to enthuse a range of stakeholders with the ability to spot opportunities and act on them. You will work in communities in Norwich to deliver and manage a range of projects.
Salary is on the BITC professional level 5: £16,757 per annum (i.e. 0.6 FTE of £27,945 per annum)
Closing date: 19 September 2024
Interview date: 30 September 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The successful candidate will be responsible for supporting with the development and implementation of training programmes that enhance the skills of our stakeholders, as well as fostering a vibrant community engagement strategy to boost interaction and satisfaction.
You will be responsible for stakeholder engagement within the gaming and esports space, developing long lasting relationships, providing ongoing support.
You will also be responsible for promoting and marketing the work of Ygam at conferences and events.
You will be required to arrange and deliver our City & Guilds assured workshops and our CPD accredited training, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.
Role Requirements
Duties will include but not be limited to:
Planning
· Network and develop stakeholder relationships, leading to the recruitment of delegates on Ygam training.
· Actively engage stakeholders across relevant organisations to support and promote the work of Ygam.
· Attend networking events online and in person to promote Ygam.
· Work with the communication team to produce and deliver clear, effective, and engaging material across a range of channels.
· Plan and facilitate stakeholder engagement events, focus groups, and communities of practice.
· Develop a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.
· Identify and attend conferences, seminars, educational and organisational events on behalf of Ygam, to highlight and support our work.
· Signpost organisations to the booking page on the Ygam website.
· Support and input into the creation of workshops and resources.
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face).
· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.
· Deliver workshops and training independently both online and face to face.
· Be responsive to delegates needs, answering questions and queries in a timely and supportive manner.
· Provide excellent customer service to delegates.
Outcomes:
· Produce robust and relevant stakeholder engagement and communication plans.
· Ensure accuracy of data utilising the CRM system.
· Achievement of monthly KPI.
· Demonstrate collaborative stakeholder engagement approach across the wider Ygam portfolio.
· Develop case study opportunities to understand the impact of the Ygam resources and training.
· Input into work with evaluators to measure impact and performance.
Learning and Development:
· Self-identify any gaps in knowledge and any CPD requirements to support your development and ongoing performance.
· Ensure all relevant CPD is completed and up to date on platforms such as Ihasco.
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager.
Administration:
· Record an audit trail of stakeholder details and engagement activity via our CRM system.
· Send out joining instructions via our CRM system to delegates prior to workshops.
· Record attendance and email delegates post workshop to gather feedback.
· Ensure all records are maintained in accordance with GDPR/data protection legislation.
Person Specification
Essential
· Stakeholder engagement experience, including the development and implementation of robust stakeholder engagement plans.
· Passionate about gaming and esports, with an in-depth knowledge of current trends and challenges in the industry.
· Exceptional organisational skills with attention to detail.
· Flexible and adaptable, capable of thriving in a fast-paced and evolving environment.
· Confident communicator with outstanding verbal and written communication skills.
· Confident public speaker with extensive training and delivery experience.
· Prior experience of selling a product or service, and experience of developing a pipeline to achieve KPIs
· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Self-motivated, with the ability to work autonomously.
· Experience of working within a matrix management framework and the ability to work collaboratively as part of a team to meet targets.
· Willingness to travel to events and meetings with stakeholders.
· Employment rights to live and work in the UK.
Desirable
· Innovative thinker with a track record of implementing successful training and engagement strategies.
· Experience creating content, e.g. training materials, videos etc.
· Experience of developing and running campaigns to engage stakeholders, driving traffic to websites and training.
· Experience of using Canva.
· Experience of using Salesforce and Mailchimp to collect and store customer information, compliant with GDPR regulation.
· Previous experience of working within a harm prevention role.
The client requests no contact from agencies or media sales.