LOCAL ENGAGEMENT OFFICER
WATERLOO FOODBANK, OASIS HUB WATERLOO
FULL TIME, 40 HOURS PER WEEK
FIXED TERM CONTRACT (15 months)
SALARY: £29,296 per annum
We have a unique opportunity for a Local Engagement Officer to join the Foodbank Team as part of our organising and local mobilisation strategy. This role will create real impact in Waterloo by identifying local issues driving poverty, and developing a strategy to build influence and win change.
We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to ending poverty in Lambeth, as well as by the Trussell– the largest national network of foodbanks. If you’ve always wanted to make a real difference, this is the place to be.
Waterloo Foodbank (a part of the Lambeth Foodbanks Partnership) provides emergency food support to individuals and families in our community who are struggling with the cost-of-living and acute financial crises. This role will support our strategic anti-poverty work as part of our vision to end the need for foodbanks in Waterloo.
Key responsibilities of this role will be:
· To explore and understand the experiences that are bringing people to need the foodbank’s support, working with a variety of local stakeholders including foodbank clients
· To develop and manage a team of volunteers with the aim of identifying a local issue and campaigning for change
· To develop strategic relationships with key partners of Waterloo Foodbank
· To feed into our wider strategic work including our 3-year participation targets and strategic communications
· To work and engage with the Trussell Trust’s Organising and Local Mobilisation team, and their central campaign activities
· To represent the vision, mission, and values of Waterloo Foodbank and of Oasis Hub Waterloo
The successful post holder must have:
· Good standard of basic education, including English and Maths Level 2
· Experience facilitating groups and organising engaging group activities
· Experience managing and working with volunteers
· Good project management skills, able to balance a range of priorities.
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.
2. What does a community without the need for foodbanks look like to you?
Completed applications should be returned by 9am Monday 20th January 2025
Interviews will take place in Waterloo on Wednesday 29th January 2025
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Manager
Reporting To: Head of Youth Services
Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)
Contract: Full Time, Permanent
Salary: £36,000 per annum
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Competitive pension;
- Remote and flexible working;
- Excellent opportunities for training and career progression.
Closing date: 12th January 2025
Job Purpose: To deliver The Mix’s online communities across discussion boards and group chats, leading a team to establish a fun, inclusive and supportive space for young people.
Main Responsibilities
Responsible for:
- Innovating and growing our online peer support community
- Taking the online community to the next level in terms of youth-led, peer-to-peer digital communities, both in terms of youth-led practice and using new technologies
- Line management of the community team and day-to-day delivery of the community service
Overseeing the day-to-day running of the community:
- Supporting the community team to deliver The Mix’s peer support community across all channels including supporting young community moderators, activators, content creators and peer supporters, ensuring safe moderation and facilitating peer support
- Ensuring delivery of engaging community events such as group chats, live Q&As and Youth Voice activities
- Line management and development of the community team, including officers, senior officers, freelancers and 50+ young volunteers
- Working collaboratively with the content and digital marketing team and partner organisations to deliver a high-quality service
- Managing projects (including budgets) to develop the online community and volunteering offerUsing data and insights from the community to provide analysis of topics and discussions relevant to The Mix
- Working with the volunteer team to ensure that volunteer roles continue to help grow community engagement
- Ensuring that policies, procedures, rotas, schedules and other information about the services are delivered
- Promoting and encouraging self-care and reflective practice across the team
Community growth and strategy development:
- Leading on the growth and development of the community using youth-led practice and new technology to ensure that it is a space that meets the growing and changing needs of young people
- Delivering the community strategy and working with data and insight teams to monitor strategy development against KPIs
- Ensuring that community members have a sense of ownership and opportunities to help shape the community
- Establishing relationships with partner organisations and stakeholders across relevant sectors and fields
- Focusing on the continuous development of The Mix community by attending training events, being aware of best practice
- within the sector and cascading learning to staff, volunteers, and community members
Volunteering engagement & development:
- Line management of the Senior Engagement and Training Officer, supporting them to engage young
people in the community into voluntary roles, lead on training and supporting young people in their voluntary roles - Working with the Volunteering Manager to oversee the departments volunteering practices ensure a
high-quality service, continuous volunteer development & a positive volunteering experience - Ensuring that the community has enough volunteers to deliver the service safely
- Supporting the senior engagement and training officer with the co-design and design of volunteering
- roles and processes
Person Specification
Essential
- Qualification and/or relevant experience in youth work up to level 2
- Experience and demonstrable knowledge of running online peer support and community services, including the training and management of volunteers
- Passion for working with young people and experience and knowledge of the issues they face
- Good general technical knowledge with an understanding of the opportunities associated with new technologies and online services for young people
- Excellent people skills, adaptable and flexible in manner and approach with an understanding of how to motivate and develop staff
- Excellent written and verbal communication, as well as good listening skills with the ability to communicate with empathy and understanding
- Good planning and problem-solving skills
Experience of delivering online workshops with young people
Line management experience of staff and volunteers
Desirable
- Experience in group facilitation and training
- Understanding of the legal issues affecting online communities
- Experience of working within safeguarding frameworks
- Good technical knowledge, ideally including at least a basic knowledge of HTML
- Any additional social media skills such as social listening, reporting and content creation
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.