Adult Counselling Service Jobs

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Dorset, Somerset, Bristol and Gloucester. Based at home, situated in the region to regularly travel to assigned renal units. Regional coverage to be agreed with successful candidates based upon their location.
Hours: Full or Part time hours up to 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa FTE

An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.

The role will cover (as part of a team) the main renal units and satellite dialysis units across your designated area in Dorset, Somerset, Bristol and Gloucester, and frequent travel and attendance is expected at some sites.

We are recruiting for full or part time hours up to 35 hour per week to cover each of these areas. Please advise in your application how many hours per week you are seeking and your preferred working pattern and location (35 hours is full time).

Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Based at Camberwell Office with regular travel to Southwark and London Boroughs

Ref CYPC-241

Are you a proactive, highly organised and compassionate individual with a proven record of working and engaging positively with young people involved in or at risk of serious youth violence and exploitation?  Do you have substantial experience of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals?

If so, St Giles is looking for a Southwark Children & Young People Caseworker to provide both face-to-face and virtual/remote one-to-one case working to young people at risk or on the periphery of gangs and serious youth violence.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will provide a client-led holistic support service that responds to each individual’s needs, including supporting with housing, finances, benefits work and debt advice, parenting, health, ETE and criminal justice and appearing in court.  You will also be expected to complete initial needs assessments with your clients and support them to develop individual support plans, which you will regularly review to assess progress, working collaboratively to ensure each client’s needs are met.

We will also count on you to design and develop new sessions and materials and to develop and maintain strong relationships with partner agencies, including community-based services such as police, Probation, children’s services, and other voluntary sector organisations, ensuring appropriate information is shared, supported referrals are made and avoiding duplication of support.  Closing cases efficiently and positively, identifying a referral route for young people that will identify agencies that can be used for ongoing support, is also a key element of this role.

What we are looking for

• Experience of engaging successfully with challenging people, for example people who have complex needs, are reluctant to discuss their needs, and people who are angry and confused
• Experience in working as part of a multi-agency team in a high intensity environment 
• Experience of using support plans, to enable people to successfully access support services
• Experience and ability to recruit, engage and keep the target client group motivated
• Knowledge of relevant services for young people and families in the service provision area  
• Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 28th July 2024 @ 11:45pm       Interview date: 2nd August 2024

Myalgic Encephalomyelitis (M.E.) is a long-term (chronic), fluctuating, neurological disease that causes symptoms affecting many body systems, more commonly the nervous and immune systems. M.E. affects an estimated 250,000 people in the UK, and around 17 million people worldwide.

Action for M.E. is the only charity in the UK providing direct support to children and adults with M.E. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E. 

We are looking for an empathic and resilient individual to join a friendly and well-established team of part-time, remote-based Information and Support Officers, on a 12-month contract. The purpose of this role is to provide a holistic, client-centred, effective and efficient Information and Support Service to people affected by M.E. We do this primarily via outgoing calls made in response to triaged voicemail messages, and also via email.

You can choose to be home-based anywhere in the UK, work from our Bristol office, or a hybrid of the two.

Our Information and Support Service team has a deep understanding of the issues affecting people with M.E. and their family and carers. Some of our clients come to us in considerable distress so this work isn’t always easy, but it can be incredibly rewarding and is valued by our clients and the wider organisation.

You will need experience of working in a service providing information, advice, support or advocacy by telephone and email (or proven transferable skills). You will be experienced and confident at working with people in distress, and identifying and escalating safeguarding concerns, with the courage and emotional resilience to set and maintain realistic boundaries.

You can expect a warm welcome, daily huddles with your line-manager and peers, and a strong team culture of collaboration, self-care and peer support. Our Employee Assistance Programme, available to all staff and their immediate families, includes one-to-one counselling and a range of online support and toolkits.

Duties for the role include (this list is not exhaustive, please refer to the Information and Support Officer Recruitment Pack, which you can find below):

• Offering emotional support via active, empathic listening, including to people in significant distress.
• Setting and maintaining boundaries; managing clients’ expectations and ensuring commitments to them are met.
• Helping clients unpick a situation which seems overwhelming and break down complex situations into discrete issues which can then be progressed.
• Working with the client to understand their needs and wishes, empowering them to make informed choices and to take action to achieve their self-identified goals.
• Providing information and support on a wide range of issues, including on sensitive and confidential matters, in a way that is tailored and appropriate to the individual.
• Identifying safeguarding concerns as they arise from contact with clients and escalating these to a manager, in line with our organisational Safeguarding Policies.
• Making safeguarding referrals where directed to by the Information and Support Supervisor or other manager.
• Gathering outcomes and satisfaction data from clients to enable service evaluation and improvement.

All the following person specification criteria are essential unless otherwise stated.

1. Educated to A level standard or equivalent experience in a similar role is preferred, however no one specific qualification is required. 
2. Experience working on a helpline as part of an information, support, navigator or advocacy service, supporting clients to identify options and services available to them. 
3. An understanding of the challenges facing people with a long-term health conditions, physical impairments or disabilities, such as M.E. 
4. Demonstrable experience of working in a person-centred, needs-led way. 
5. Experience identifying and escalating safeguarding concerns, working strictly within organisational policies and procedures. 
6. Experience of working with people in distress, including people who disclose suicidal thoughts. 
7. Ability to communicate complex concepts clearly, systematically and with nuance, both verbally and in writing. 
8. Ability to demonstrate empathy while setting boundaries; emotionally resilient and resourceful, with ability to adapt in the face of challenging circumstances to maintain your wellbeing. 
9. Strong team player and also able to work on own initiative; ability to work remotely while building strong relationships with your manager and peers. 
10. Ability to analyse complex situations, identify options available to clients and signpost appropriately. 
11. MS Office skills including Outlook, Teams, Word and Excel, and proficiency with web-related programmes and software. 

Please note that an enhanced DBS check will be sought for the successful candidate.

Summary

Salary: Starting salary at £24,525.54 - £27,597.03 (depending on experience)

Hours: 35 hours per week

Location: Birmingham (at MWNUK offices)

Job Type: Permanent (subject to funding)

Deadline: Midday on Friday 2nd August 2024

Interviews: Week commencing Monday 12th August 2024

Start Date: Monday 19th August 2024

 

About Us

Muslim Women’s Network UK (MWNUK)  is an award-winning national charity based in Birmingham working to advance equality and social justice for Muslim women and girls. MWNUK achieves its aims through research, campaigning, training, engaging with its membership, evidence-based advocacy, and by operating a culturally sensitive helpline and counselling service.

 

Who we are looking for?

A highly motivated and organised individual who is passionate about women’s rights and has management experience of leading a small team, able to plan ahead, work with minimal supervision and able to use own initiative.

 

Job Description

 

Purpose of the Role

The Helpline Manager will manage and provide support and advice to a team of Helpline Support / Case Workers and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with the majority of call related to various forms of violence and abuse as well as mental health and wellbeing.

The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs. A significant part of the role will encompass managing staff / volunteer rotas, monitoring staff performance, identifying and managing safeguarding issues, ensuring that the helpline database is being maintained and providing helpline data to other staff. The role will also include attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.

 

Main responsibilities

· Supervising the Helpline team of 11 staff (however this is equivalent to 3 full time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.

· Recruiting and training helpline volunteers and staff with the support of senior management and ensuring their development needs are flagged up.

· Monitoring performance of helpline staff through monthly supervision meetings and annual appraisals.

· Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.

· Reviewing helpline cases before they are closed ensuring the data has been properly recorded.

· Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.

· Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.

· Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.

· Holding monthly helpline team meetings and sharing learning as well as identifying and sharing interesting cases with senior management and the Advocacy Officer.

· Attending external meetings e.g. MARAC meetings, engaging with police and social services.

 

Other duties

· When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts and webchat in a faith and culturally sensitive manner.

· Keeping up to date with helpline issues such as forced marriages, domestic violence, honour-based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.

· Promoting the helpline’s services to a range of stakeholders.

· Occasionally (if required) delivering training workshops and leading discussions online and in schools, colleges, and community organisations on issues such as forced marriages, domestic violence, FGM, honour-based violence, child sexual exploitation etc.

· Carrying out duties to support to the Operational Director and / CEO.

· Attending training as required.

· Undertaking outreach work if required.

Person Specification

· Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour-based violence, sexual violence, mental health issues etc.

· Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.

· Strong experience of identifying and handling safeguarding issues for both children and vulnerable adults.

· Experience of managing, supporting and supervising a small team.

· Second language such as Arabic, Bangla, Punjabi or Urdu.

· Excellent IT skills (word processing, databases, spread sheets and Outlook).

· Able to build relationships with whilst maintaining professional boundaries.

· Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.

· High level of professionalism when dealing with internal and external stakeholders.

· Strong organisational and interpersonal skills with solid communication skills – written and verbal.

· Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation into staff and volunteers.

· Ability to work independently without supervision and being able to use initiative.

· The ability to work in a positive manner, under tight deadlines.

· Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.

· Understanding and knowledge of the voluntary / non-profit women’s rights sector.

· Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.

Application Process

· 1st Stage: Please email your current CV and a cover letter outlining your suitability for this role  by midday on Friday 2nd August 2024.

· 2nd Stage: Shortlisted individuals will be invited to attend an interview in week beginning 12th August 2024.

(Please note we will be unable to provide feedback at stage 1 of the application process)

Further Information

· Basic DBS clearance is required.

· If successful, references will be requested. To help speed up the process please include references in your CV.

· Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.

PiP's philanthropic income has doubled in the last 16 months and this role is the next investment in our Development & Engagement team to steward our funders, secure new funders to maintain income levels, and better communicate our impact.

The role has three main areas of responsibility:

• Managing funding partners - primarily trusts & foundations but corporate income is growing
• Identifying and securing new income – primarily partners in the £5-25K p.a. range
• Manage PiP communications – focused across audiences including non-philanthropic

We're looking for someone with experience in:

• Stewarding existing funders in the £5-25K p.a. range as part of a team including writing compelling impact & evaluation reports
• Developing and pitching concepts to funders to grow existing relationships and secure new partners
• Devising a communication strategy for an organisation and able to deploy this across channels e.g. print, social, and digital
• Being based on-site with service delivery and able to utilise this towards fundraising and communications goals
• Handling all elements of a project or delivery, PiP is a small charity so mucking in is essential
• Working across structures from senior management to delivery staff internally and externally

We're offering the following benefits:

• A salary between £29,500 & £33,500, dependent on experience
• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy of £7.50 per day to help with commuting costs.
• We provide a 4% pension contribution
• It's an early finish on Fridays - we close once all students leave around 4pm.

We recognise not all candidates will match the above criteria, we actively encourage all candidates who meet a majority of the criteria or who believe they could bring transferrable skills to apply.

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Based at home, situated across the Liverpool & Wirral region with regular travel to assigned renal units. 
Hours: Full time hours, 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa

An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.

The role will cover the main renal units and satellite dialysis units across your designated area in Liverpool and Wirral. Frequent travel and attendance is expected at some sites.

Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

The Role

As a Practice Consultant, you will proactively support your Head and line manager, demonstrating leadership and a strong, supportive role in your team’s contribution to delivering the provision of high-quality support in strategic and operational environments. You will be skilled and confident about building high-trust relationships, contributing to securing a strong network across the UK and quality within our accreditation services.

You will take responsibility for motivating yourself and will build a wide skill set both personally and within the team, sharing expertise and encouraging everyone to work at their best together. Practice Consultants act as a critical friend to local areas and services, supporting, advising and guiding them through a combination of free and paid-for expert support. You will build relationships with national partners and local areas to develop coordinated, dynamic responses to domestic abuse and related safeguarding issues, seeing the whole picture for each family member to keep people safe sooner.

In order to complement our existing expertise in the Practice team, we would be particularly interested to hear from applicants with backgrounds in domestic abuse, criminal justice, health and social work.

This is a fixed-term role until June 2025 with the possibility of extension, and we will consider full-time and part-time hours.

Benefits

• 34 days’ holiday, including public holidays
• Eyecare vouchers
• Employee assistance programme
• Enhanced family leave policies
• Individual learning budget
• Flexible working, e.g., compressed hours
• Pension scheme with 4% employer contribution
• Clinical supervision
• Enhanced sick pay
• Restorative practice training
• Cycle-to-work scheme
• Childcare vouchers
• Holiday purchase scheme to buy up to an additional 5 days
• Professional development fund
• Time off in lieu

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Monday 12th August 2024.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Ref EDS-242

Are you a proactive, empathetic and flexible individual with a proven record of providing support, advice and advocacy, and communicating effectively the needs of clients to other professionals?  Do you have strong experience of assessing the needs of vulnerable children and young people who are at risk of significant harm?

If so, St Giles Trust is looking for a Specialist Caseworker to be embedded with the Emergency Department of Whipps Cross Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our specialist worker you will provide peer supervisory support to the team within the wider hospital based services, which includes deputising for the Senior Caseworker, and supporting the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. We will also count on you to develop and maintain strong relationships with clinicians and hospital staff, while also identifying onward referral pathways with other services in the hospital such as CAMHS, IDVA, COMPASS and other statutory and voluntary sectors in the community.

Working as part of a multi-disciplinary team, you will also help to identify and assess young victims of violence and to provide support, advice and advocacy for both them and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and deliver a holistic support service that includes practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, appearing in court, DIY work and cleaning.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project.
• Experience of using support plans to enable people to successfully access support services.
• Substantial experience of engaging successfully with ‘challenging’ young people.
• Proven experience of working in a high intensity environment.
• A working knowledge of relevant services for young people and their families in the service provision area.
• First-class interpersonal, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult and Child Workforce with Child Barred list DBS. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 30th July 2024, 11:45pm   Interview Date: 9th August 2024

Do you want to shape the future of our response to stalking and personal safety? 

Do you have resilience and flexibility to meet the demands this role brings, and enjoy working in a sharing and learning environment? 

If yes, then read on.

About the Suzy Lamplugh Trust

The post represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.

You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has:

• campaigned heavily and played a pivotal role to drive changes in the law;
• has supported over 55,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010; and 
• always had the aim of tackling violence against women and girls at the core of what it does.

Purpose of Role:

· To provide expert advice and advocacy to victims of stalking.

· To provide guidance and support by telephone, email and face-to-face to those affected by stalking.

· To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims. 

· To support the operational Team Leaders where required.

What we offer in return

In return for our staff’s commitment and dedication, we offer a range of benefits:

• Hybrid working (minimum 40% in the office and agile working enabled to work from home)
• Flexitime Policy
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house, and a day off for your birthday
• Pension scheme with 5% employer contribution
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site)
• Interest-free travel loan for annual season ticket
• Regular all-staff off-site meetings and events

Work Location:  The post holder will be required to be office-based initially to support their induction and integration with the service.  Thereafter, a blended model (40 office/60 home), with office working in London and home working (must have adequate and confidential workspace when remote working). Candidates should ideally be located in London or immediate surrounding area (but locations outside of these areas may be considered).

We are recruiting for a number of these posts. The roles are also available on a part-time basis.

Please refer to the attached pack for the detailed Job Description and Person Specification.

Location: Flintshire
Discipline: Care and Support
Job type: Permanent
Salary: £29,284.95 per annum
Expiry date: 01 Aug 2024 23:59

Do you have experience of working in a horticultural or woodland setting? Do you have experience or an interest in working with people with disabilities?

As a Deputy Day Opportunities Manager at Hft, you will be working over two horticultural sites to support adults with Learning Disabilities, Mental Health needs and Autism in all aspects of horticulture, woodland management and garden maintenance. You will support people to fulfil existing gardening contracts. You will support the Manager and the team to move to a new purpose build site in Spring 2025 which includes 10 acres of woodland, a nursery, shop and café.

The service also includes a workshop which includes: processing logs and kindling and upcycling pallet wood into an array of artisan products.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary

About the role

You will be expected to lead and deliver a proportion of day opportunity activities as part of the planned programme and as an opportunity to provide practice leadership to the wider team. This role also includes building effective working relationships with local authorities, be great at developing new partnerships and liaising on behalf of Hft as appropriate ensuring the reputation of the organisation is maintained. The postholder will collaborate closely with families and carers to ensure supported individuals have access to meaningful activities, and are able to develop social and life skills that will enable them to make choices and take control of their lives. The postholder will be accountable for the wellbeing of supported individuals, giving adequate support to maximise their dignity, independence, and privacy.

About you

- You will be required to have a Level 4 or equivalent Lead Practitioner Diploma in Adult Care or hold a Level 3 Diploma and be willing to undertake this qualification within an agreed timescale as part of a development plan (at no cost to you)
- Experience and knowledge of outcome focussed support for vulnerable people
- Recent experience is desirable within the field of learning disabilities in either regulated services or day service provision.
- Ability to think operationally
- Ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- Ability to communicate effectively with a supported person and their family/carer and other professionals.
- Ability to be innovative whilst complying with the law and Hft policies and procedures
- Manage time and resources effectively and efficiently
- Ability to respond professionally, quickly, and flexibly
- Ability to lead and manage change
- Ability to make sound decisions
- Able to understand and support the production of financial data
- A full UK driving licence, with access to your own vehicle, is essential for the role.

If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????

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STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

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REF-215394

SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

· At least one year’s experience in managing complex client cases

· Experience of building relationships with partner services and other professionals

· Knowledge of issues affecting victims of sexual violence and abuse

· Experience in delivering services in a confidential environment

· Driving licence and access to a car with business insurance

· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge.

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on 6th August 2024. If application is successful, interviews will be held W/C 27th August 2024 

Job Types: Part-time, Permanent

Part-time hours: 30 per week

Salary: Unqualified Salary is £19,836 (FTE £25,420)Increasing to £22,336 (FTE £27,920)per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata 

Benefits:

Additional leave

Company pension

Flexitime

On-site parking

Sick pay

Schedule:

Day shift

Flexitime

Momday to Thursday

No weekends

Work Location; In person, Derby 

Experience: casework , min one year preferred

Application deadline: Midnight 6th August 2024

Community Connector

We’re looking for a Community Connector to develop innovative teams and mental health services based within networks of GP Practices.

Position: Community Connector

Location: Epsom

Hours: 37 hours a week

Salary: £30,300 (per annum)

Contract: Permanent

Benefits: Pension, Employee Assistance Programme

Closing date: Friday 9th August

The Project

An emotional and wellbeing service that supports adults aged 18+ in primary care who are experiencing a range of mental health difficulties. Patients are offered extended consultation times, quick and easy access to practical advice and tailored support for their mental health needs from a multidisciplinary team.

Patients can explore the situation affecting their wellbeing – whether that is an ongoing mental or physical health problem, loneliness, debt, or other issues. They can then be guided to appropriate resources that may help, including talking therapies, benefits advice, or an introduction to a local community group.

The role of the Community Connector is fundamental to the developing of these innovative teams and mental health services based within networks of GP Practices (Primary Care Networks – PCNs). The role supports the ongoing development and mobilisation of integrated primary care mental health services.

The Role

Providing a primary care mental health service within this context refers to:

• First level of intervention
• Ease of access
• A multidisciplinary approach working a range of professionals across PCN’s inclusive of GP’s, Practice Nurses, Mental Health Practitioners, Pharmacists and Psychiatrists.
• Supporting patients to access to a wide range of community services and resources including social care, housing, family, debt and employment support that contribute toward maintaining good health and wellbeing.

About You

Below is the essential criteria of the role:

• A diploma or degree in appropriate subject i.e. counselling, psychology, social work, probation, mental health, Health and Social Care (Level 3) or NVQ Level 3+ and/or a minimum of 2 years community experience of mental health work.

• Understand confidentiality, consent, and GDPR
• Ability to travel within Surrey and local area if required.
• Ability to work flexibly across operational hours and evenings and weekends, where required.
• To work co-operatively as part of a multidisciplinary team
• An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service.
• Good communication and written skills and a commitment to accurate and confidential record keeping.
• Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries.
• Able to break down stigma and barriers associated with working with the client group.
• Demonstrate an understanding of the issues and needs of the client group.
• Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community.
• Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners.
• A good understanding of personal limitations, ability to identify when to seek advice and support

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may also have experience in areas such as Community Connector, Community Development Worker, Social Service, Social Services, Support Worker, Care Worker, Early Help, Social Work, Youth, Youth Worker, Support Service, Vulnerable Adult, Care, Care and Support, Social Care, Community Support, Community, Children, Young People, Family, Community Project Officer, Community Partnerships Manager, Community Partnerships Officer, Community Engagement Officer, Community Engagement, Mental Health, Health #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Therapist to join our Homelessness and Complex Needs service in Brent.

£36,335.10 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

This innovative role has been created to respond to recent demands for an integrative approach into support delivery of vulnerable adults presenting a severe and enduring mental illness and/or a forensic background, at times in combination with substance misuse.

The post holder will lead on creating a therapeutically informed programme in order to develop a Psychological Informed Environment in the service.

The role would suit an experienced counsellor/psychotherapist who will lead in facilitating therapeutic groups and individual counselling /therapy for service users. On the other side provide support to the staff team in developing their psychological understanding and raising awareness in the emotional impact of working with this client group.

The Therapist will work with the service users in order to improve engagement with support services as well as providing in depth sessions with them with the desired outcome of supporting them to better manage the psychological distress and to have a clearer insight into their own emotional wellbeing.

Key information and documentation will be kept up to the required standard as expected between a therapist and a client and the post holder will adhere to all relevant legislation that governs these professional relationships.

The post holder will work flexibly across the service and will use technology were appropriate to ensure time is effectively used across the service provision.

9am- 5pm Monday-Friday

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Adopt and implement a Psychological informed Environment in the service.
To support the team in carrying out holistic assessments on appropriate support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies.
To liaise with the multi-disciplinary team working collaboratively to ensure that full information is given (in case of risk) to enable a robust assessment of service-users.
To ensure recovery focused support plans are reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences to promote recovery with an attitude of 'positive risk taking'.
To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one-to-one basis to achieve positive outcomes within a given service timeframe.
Provide structured support and guidance to other front-line staff in their area of expertise, building capacity and skills within the team, and contribute to the relevant internal specialist forum.
Lead on external relationships with Mental Health professionals, including the North and South CMHT, the Forensic Team, the EIS and the HTT, maintaining excellent relationships with them.
Develop and maintain links with key agencies and service providers in the local community.
Demonstrate a commitment to the empowerment of service-users and a strong interest in co production and promoting people's rights.
Knowledge and practical experience of using person centred tools to support recovery and development of service-users.
To lead groups and activities - offering a range of appropriate therapeutic, psycho-educational and recovery focused interactions and activities including art/dance/movement therapy
Undertake administrative work and keep accurate and comprehensive service-user records to professional standards.
To adhere to Look Ahead's Policies and Procedures.
To adhere to at least one Code of Ethics of a recognized professional body.
To participate to peer supervision groups and therapy delivery improvement groups with other Look Ahead therapists;
To engage in external clinical supervision to maintain high clinical standards
To engage in learning and development activity to increase knowledge and skills.
To advocate assertively to statutory and voluntary agencies to ensure that service-users' needs are met
To maintain good relationships with all involved professionals and agencies.
To maintain good liaison with the service-users' immediate community and family.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Ability to cope positively with challenging and diverse behaviours
What you'll bring:

Essential:

Degree level qualification in counselling or psychotherapy
Minimum of 2 year's experience in working in a mental health setting or other specialist social care services
Demonstrable experience of support work with people with support needss

Desirable:

Knowledge of group therapy;
Experience of working with vulnerable adults who are undergoing a period of crisis
Bring expertise in specialist areas such as dual diagnosis, substance misuse, hoarding or therapeutic interventions.

For our full job description please visit our website.

About us

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. 

​We are delivering employment support in the South West of England as part of the Refugee Employability Programme (REP). Support, which will follow our STEP model, is offered to refugees to develop their skills and identify the opportunities they need to secure sustainable employment. We now have an exciting opportunity for an Employment Advisor to join the team providing support to clients across the South West of England.

The Role

You will provide employment support to refugee clients enrolled in the Refugee Employability Programme (REP) and help them to achieve their employability goals. You will be the main point of contact for clients enrolled in the project, delivering one on one support across a variety of employability activities including updating CVs, writing cover letters, searching for jobs, applying for jobs, finding volunteering, work experience and training opportunities and preparing for interviews.

​You will work to a variety of performance targets based on the progression outcomes of clients such as voluntary and work placements and achieving and sustaining paid employment.

About you

We are looking for candidates who have:

• Experience in successfully supporting refugees into sustainable employment
• Understanding of the issues and challenges faced by unemployed people to finding work, including those who first language is not English
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Strong IT skills and the ability to work remotely with confidence
• Cross-cultural sensitivity and the ability to work with clients with varying levels of English
• Knowledge of using salesforce or other similar CRM system desirable

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. 
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.