Administrator Jobs

Summary

• Ensure clear communication of financial income and expenditure with colleagues in the Ministry Development Team
• Ensure effective expense payment workflows on SAP
• Provide colleagues in the Ministry Development Team with financial information including expenditure and supplier payments
• Administration of the Train a Priest (TAP), Women's continuing ministerial education trust (WCMET) and other Hardship Grants
• Complete calculation and payment of tuition fees and maintenance grants for continuing students
• Monitor and report on the use of MDT restricted funds

• Familiarity with use of databases and financial systems such as SAP
• High level of computer literacy in particular the creation and formatting of spreadsheets
• Experience of working with grants and finances preferable in a Church or other charitable organisation
• High numeracy skills and attention to detail
• Excellent oral and written communication skills

• A salary of £20,029 per annum (£33,382 FTE) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

Job Title: Sales & Partnerships Administrator

Salary: £24,570, plus £3,000 London Weighting where applicable

Closing Date: 14th November

Contract: Full-time, permanent

Job Location: London / Midlands / North. The role is based from home with travel to the London office for work meetings about twice a month

Interview: mid-November

Start date: ASAP

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

Our values

Empowerment - We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage - We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission. 

Impact - We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion - We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership - We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?"

About the role

This role is available at an important time for The Access Project as we expand on our mission to support many more young people on our programmes, moving into new regions and new schools and with new partners. This is an exciting opportunity for someone with strong administrative skills and experience in managing administration across a number of areas, with an ability to organise and prioritise and with a strong focus on accuracy and efficiency in undertaking a range of key administrative tasks to support the team. The individual will have an interest in developing their experience and a deep passion for our mission to support students to place and succeed at selective universities.

The Sales & Partnerships Administrator plays a key role in ensuring that the sales and fundraising functions run smoothly and efficiently, with a focus on supporting across the team with key administrative duties.

Role responsibilities

Working across Sales and Fundraising, the administrator will be responsible for:

Maintenance of data, financial records and shared systems:

• Updating Salesforce for Sales & Fundraising including reporting through Salesforce

• Updating website and SharePoint sites, ensuring all data is up to date and relevant

• Supporting the delivery and responses to sales and fundraising enquiries, including automated and mass contacts (e.g. emails)

• Monitoring Payroll Giving and supporting with the administration of Individual Giving, including acknowledging /receipting donations

• Collating data for bids and reports and ensuring it is kept up to date/refreshed regularly

• Coordinating with Delivery Team to prepare case studies and maintaining these with uploads to Salesforce with updates as required

Undertaking research and preparing reports for sales and partnerships:

• Undertaking and reporting on research into sales and fundraising leads and events

• Supporting development of event and promotion collateral, including pitch decks

• Preparing drafts and data for partner reports

• Undertaking partner and funder due diligence

Supporting development of external communications and events:

• Developing newsletters

• Preparing partner updates and report, ensuring accuracy and timeliness of reports

• Supporting event preparation and where needed, attending events in person

Team support:

• Recording and uploading minutes and actions from Team Meetings

• Preparing action logs and reminders on actions

• Holding the team event, leave and absence calendars

Other administrative duties as required to support the smooth and efficient operation of the Sales and Partnerships Directorate

Person specification:

• Good verbal and written communication skills

• Excellent attention to detail and ability to manage administration accurately

• Effective time management skills with the ability to meet deadlines

• Good IT skills including MS 365 and apps

• Ability to research and analyse information, and present information clearly

• Ability to work in a team and use initiative

• Value driven and passionate about tackling educational disadvantage, with a commitment to our mission and values

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 days Winter closure

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high-quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

The Opportunity

An exciting new opportunity has arisen for a part-time Operations Administrator to work within the Operations team for Centre 33. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for our support for young people.

Purpose of your job

The Operations Administrator role will report to the Operations Manager and will assist with the smooth and healthy running of each Hub enabling staff to deliver their work effectively. The job holder must have excellent communication skills, be able to work on their own initiative, think ‘outside of the box’ and be able to effectively plan their own workload. They will be expected to work with the Facilities Officer and liaise closely with Hub administrators in other locations and will be key in the administration of areas such as Facilities, IT and Telephone Equipment provision, Consumables and Stationery ordering, Health and Safety and Hub Maintenance. There will also be an element of working closely with and supporting the Operations Manager to ensure the effective use of software systems, such as Microsoft Sharepoint and Teams as well as being involved in ad hoc projects.

You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence

The Administrator will play a crucial role in supporting the operations of the e-Assessment Association. This position is responsible for ensuring the smooth running of the Association’s daily activities, including membership management, event coordination, communication, and financial administration. The ideal candidate will be organised, ‘tech-savvy’, detail-oriented, and possess excellent communication skills, with a passion for supporting the growth and development of the e-assessment community.

Administrator

We have an exciting opportunity for an Administrator to be responsible for organising the logistics and administration of delivering accreditation schemes and publications, within a programme delivery team.

Position: Administrator

Location: Huddersfield, Hybrid (hybrid working available after probation period)

Hours: Part-time, 16 or 22.5 hours per week (Mon – Thurs)

Salary: £24,211 (FTE) pro rata

Contract: Permanent 

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing date: 7th November 2024

The Role

You will organise the logistics and administration of delivering well run training events face to face and by live virtual classrooms and webinars. This includes booking Associate Trainers, safe venues and equipment, Schedules of Service, financial administration and post course evaluations. The post holder works closely with the Training Officers and members of other teams as required.

About You

As Administrator, you will need to have previous experience of administrative work in a service or customer focussed environment, as well as the following skills and experience:

• Well organised and able to effectively prioritise and handle multiple tasks
• Excellent keyboard skills with working knowledge of MS Office packages
• Strong communication skills, face to face, over the phone and in writing
• Accurate at data input
• Ability to build relationships internally and externally
• Able to interact and contribute at team meetings and on calls
• Comfortable using video conferencing technology
• Experience of working as part of a team

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience as an Admin, Administration, Administrator, Training Admin, Training Administration, Training Administrator, Events Admin, Events Administration, Events Administrator, Events Coordinator, Events Planner, Events Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title - Service Administrator

Contract – Permanent, Full-time

Hours - 35 hours per week

Salary – £23,933 per annum

Location – London, WC1 (Hybrid Working)

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children and young people. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are looking for an experienced and enthusiastic administrator to join the children’s rights charity Coram Voice. This is an exciting opportunity for a well-organised and professional individual to join our vibrant office in London to support our services and work with children and young people in and leaving care. You will be a great communicator who is systematic; comfortable with people at all levels of seniority and adept at talking to children and young people.

The post holder will be responsible for providing responsive and effective administrative support to our independent service by arranging secure accommodation reviews and by providing administrative support for A National Voice (ANV). The role also includes supporting the Administration Manager to ensure the smooth running of Coram Voice Head Office.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 13th November 2024 at 12:00 pm

Interview dates: 19th November 2024 & 21st November 2024

Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead

We have a vacancy for a Mental Health Support Administrator to join our team.

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Purpose of Post

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues 
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres 
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information
• To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices 
• To undertake training as required and to maintain policies and procedures
• To undertake other duties as may be reasonably determined by the Head of Services or CEO.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

The role

We have a vacancy for a Regional Administrator working 17.5 hours per week (3 days per week including Wednesday & Friday). You would be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in the Lambeth Borough of London, supporting the Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within Lambeth. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the Lambeth area.

You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the Lambeth service.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

We are looking for a friendly and enthusiastic appointments administrator who has excellent communication skills to work within our team, as you will be the first point of contact for our clients and people accessing Beacon.

Our ideal candidate is committed to providing a high standard of accuracy in thier work, as you will be responsible for maintaining up to date records and data.
You will be professional in your approach, have fantastic listening skills and are committed to providing a high standard of care in your work.

You will have previous experience of working in a fast paced office environment, where you will have skills in multi tasking and organisation to meet the demands of the service, alongside working collaboratively within a team and are proactive in problem solving.

Although training to use our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.

We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including, LGBTQIA+, older applicants and global majority communities.

The hours for this role are 20 per week, over the course of 4 days. This position will require evening work as well as some flexibility in the case of sickness or annual leave within the wider appointments team. 

Proposed Shift Pattern:
Monday 4:15pm - 9:15pm
Wednesday 8:45am - 1:45pm
Thursday 1:00pm - 6:00pm
Friday 10:00am - 3:00pm 
There may be some flexibility within this pattern of shifts, please give us a call if you would like to find out more. 

The salary for this role is £23,400 pro rata per annum pro rata. 

Beacon is a charity empowering people to have good mental health and improving the lives of others. To enable us to do such brilliant work, we provide a supportive and welcoming environment for our teams.

Alongside the ability to expand your skills and development through the diversity of tasks, we will also offer:

• CPD opportunities and training
• Staff counselling scheme
• 31 days annual leave including bank holidays, rising to 35 after 4 years
• Pension with 3% employer contribution scheme
• Charity Discount Worker Scheme
• Cycle to work scheme
• We are a real living wage employer

Sightsavers is looking for an HR Administrator to join our busy HR Operations team

Salary: £23,000 - £25,000 depending upon experience

Location: UK remote - with monthly travel to Haywards Heath, West Sussex 

Contract: 12-month fixed-term maternity cover contract

Hours: This is a full-time role with some flexibility around hours worked and lots of home working

We are looking for an HR Administrator to help us ensure that all administrative and transactional support is provided to the highest standard, to meet the operational needs of our global organisation.

The HR Administrator will be responsible for maintaining and updating data in the HR Information System and resolving service desk requests and enquiries from managers and employees. There is also the opportunity to assist on specific project work within the HR Operations Team relating to HR systems, legislative changes, processes and procedures.

Key duties will include:

• Inputting changes to employee records including new starters, leavers, absence, and contract extensions.
• Helping employees use HR systems, assisting with login, navigation and user queries.
• Support with the development of HR systems, assisting with testing and feedback as needed.
• Setting up new employees on our HR information system (HRIS)
• Offboarding tasks, including HRIS administration, paperwork and payroll notification.
• Drafting consultancy contracts
• Providing timely, first line support to employees and managers in response to queries and request submitted via the Service Desk, escalating as necessary
• Supporting ongoing team activities

This is an ideal opportunity to build on your existing HR Assistant experience within a fast-paced international organisation. To succeed in this role you will need:

• Proven experience in a HR Assistant or similar role (Essential)
• Ideally experience within a global or complex organisation
• Demonstrable planning and prioritising skills
• Experience working in a fast-paced environment, multi-tasking and delivering to deadlines
• Knowledge of HR systems and intermediate level knowledge of Microsoft systems such as Excel, Word and SharePoint
• Excellent communication skills
• Strong customer service skills
• Integrity and the ability to maintain confidentiality
• A commitment to equality of opportunity

For contractual reasons, the successful candidate MUST be based in the UK with ongoing Right to Work in the UK. Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. This is a varied role, please read the full job description for further details.

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

Next steps:

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis – probably a Tuesday.

Remote interviews will take place on Tuesday 20, Wednesday 21 and Thursday 22 November and the evaluation process may include a role-typical task. We would like the successful candidate to be available to start in January 2025.

As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.

You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.

ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.

Reporting to: Quality Assurance Manager

Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract

Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.

Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.

Hours: Full time (37.5 hours per week).

Job Description

Quality Assurance

• Deal with external and internal enquiries
• Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
• Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
• Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
• Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
• Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
• Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate

CRM Support

• Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
• Manage the support ticketing process for Hubspot queries
• Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
• Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate

Business Improvement

• Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
• Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager

Person specification

Essential

• Professional and proactive, with real pride in the quality of work
• Ability to take initiative and proactively investigate solutions to current and potential issues
• Excellent interpersonal and communication skills
• A team worker who can liaise and collaborate with colleagues and other stakeholders
• Organised - can manage workload and deadlines and demonstrate effective time management
• Attention to detail and analytical skills
• Very confident IT user, in particular with CRM systems and Microsoft Office
• Positive and resilient attitude

Desirable

• Experience of the charity or education sector
• Experience of Hubspot and Microsoft Power Automate

Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.

Closing date: Friday 1st November 2024

Interview date: W/C. Monday 4th November 2024

Start date: ASAP

We have a fantastic opportunity for a Research Grants Administrator to join our team and support the operation of our expanding research grants programme at the Motor Neurone Disease (MND) Association. In this role, you will manage key administrative tasks and ensure the accurate processing of data related to research funding.

A core part of your role will involve maintaining and updating our grants management database, ensuring all records are current and correct. You will work closely with research institutes to verify and process grant-related invoices, ensuring they align with the awarded funding. Additionally, you'll collaborate with our Finance Team to ensure timely payments and proper record-keeping.

Your responsibilities will also include requesting and processing reports from grant recipients, ensuring they are reviewed by the appropriate colleagues or Research Advisory Panels. You will play a key role in monitoring the impact of funded research, including tracking publications and other outputs.

You will also support researchers in submitting applications for funding, coordinating the review process, and assisting with the successful award of grants. Accurate record-keeping of research contacts, such as grantees and reviewers, is also an important part of this position.

If you are organised, detail-oriented, and eager to contribute to a meaningful cause, this could be the perfect role for you. Join us in helping to support vital research and make a real impact.

What are we looking for?

Experience using Microsoft Office, particularly Excel, with the ability to manage data processing tasks with accuracy and care. Strong communication skills, both written and verbal, are essential as you will be working closely with colleagues and external contacts.

The ideal candidate will have excellent attention to detail and numeracy skills, ensuring consistent and accurate work. You should be able to manage your time effectively, prioritise tasks, and meet deadlines, while maintaining a thorough approach to record-keeping.

We're seeking someone who can work independently and bring a flexible attitude to a range of tasks. If you are organised, self-motivated, and enjoy working with data, this role could be a great fit for you.

For full role responsibilities please view the job description located within the Candidate Pack.

Interview dates have been scheduled for 13th and 20th November

Hybrid Working Expectations: 1 day per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

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Are you an able Administrator with a heart to see positive change in the lives of people who are trying to make a new start in the community after prison? Do you have good all-round IT and communication skills, and enjoy working in a team?

South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into their local area, within the counties of Devon, Cornwall and western Somerset.  This incudes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.

We are seeking a part-time Project Support Administrator (up to 15 hours per week).  The post-holder will be based at our Exeter office, although there is some scope for partial homeworking, subject to agreement.

We are looking for someone who is self-motivated, with previous administrative experience and good IT skills (Microsoft Word, Excel Outlook etc.), including a sound grasp of data entry (Microsoft Azure, Teams).  Excellent interpersonal skills are essential, as is the ability to be an effective communicator, conveying information efficiently in writing, face-to-face and by phone. 

The post-holder will have a pastoral heart and concern for the wellbeing of people, will be in sympathy with the faith ethos and values of the charity, and be able to promote an inclusive environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.

An exciting opportunity to begin a career in Public Health.

The Association of Directors of Public Health (UK) is looking to appoint to the full-time, permanent position of Project Administrator.

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK.

It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health. 

The successful candidate will be responsible for the administration, delivery and evaluation of the Association’s events, including membership workshops and masterclasses, and arranging and minuting meetings with members and key stakeholders, all to tight deadlines. They will therefore be required to be pro-active, with exceptional organisational and prioritisation skills, a keen attention to detail, and preferably have experience of working independently in an administrative role.

The role’s responsibilities will also include the preparation and dissemination of the Association’s newsletters and induction of new members and as such will require the accurate maintenance of records and regular correspondence both internally across the teams and externally with members. Candidates are therefore required to have a strong background in Microsoft Office and be able to demonstrate excellent communication skills.

Working across the organisation the role will serve as an excellent introduction to the work of the Association and its members, and the wider role of Public Health in society. Consequently, both candidate and Association will benefit from an enthusiasm for professional development, flexibility and a willingness to learn.

As well as a supportive and committed team the successful candidate will benefit from regular contact with our membership, attendance at Policy Workshops and Masterclasses and have opportunities to shadow Public Health leaders to gain experience of the role of the Director of Public Health.

The Association currently operates a ‘hybrid working’ model and candidates from across the UK are welcomed, but there will be regular team meetings and specific events in London during the year which will require attendance in person. If required further details can be obtained prior to any application by contacting the Association as below.  

The closing date for applications is 9.00 a.m. November 25th but we will interview suitable candidates as we receive their application so would urge those interested to apply as soon as possible.

Please note to be considered for this role we do require a covering letter outlining why you are suitable for the role alongside your CV.

The successful candidate will be required to provide evidence they are eligible to work in the UK.