Administrator Jobs in Tooting, Greater London
The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.
We have an exciting opportunity for an Education and Production Officer to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Testimony 360 Team, responsible for the digital post-production and testing of interactive recorded testimony to ensure its fluency and usability in the classroom. We are looking for an individual with confident IT skills and the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through weekly in-person school visits during term time or as required.
Responsibilities
Post-Production, interactive survivor testimony
· Lead on the development (post-production) of interactive testimony, including clipping, annotation, data/metadata input, and Alpha/Beta testing. Throughout testing, leading the training process which ensures the system’s accuracy.
· Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, required training.
· Support colleagues undertaking training and/or working on supportive post-production.
· Logging activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.
· Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action necessary follow up (to ensure learning from test sessions is fed back).
Delivery
· Contribute to delivery of Testimony 360 through regular, in-person school delivery as part of the wider team, ensuring that the programme is delivered through a robust pedagogical approach. Expected to deliver Testimony 360 one every two weeks throughout term time.
· Plan and deliver Beta testing sessions as part of the development of the interactive testimonies, sharing knowledge and expertise with other Education Officers supporting in this delivery.
· The successful applicant may also be expected to deliver educational sessions to students, teachers and our young Ambassadors outside the Testimony 360 programme and throughout the year. In-person sessions will take place in the UK and sometimes abroad.
General
· We expect all members of the Education team to share their learnings and expertise both internally and externally. This role will require discussions about our learnings from Testimony 360 with the wider Education team, and we encourage consideration for how these learnings might feed into our wider educational offer.
· As an educational charity, we must ensure that education about the Holocaust is the core of all work. To this end, members of the Education Team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.
· You will also be required to carry out any other reasonable request by the Director of Programmes, Chief Executive, or Senior Management Team.
Read our job description for full details.
Please Note:
All applicants must be eligible to work in the UK at time of application.
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
The client requests no contact from agencies or media sales.
Title: Philanthropy Manager (HNWI)
Contract: Full-Time (36 hours per week), Permanent
Salary: £38,347 per annum
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ over 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This is an exciting time to join the NHM’s Development team, as we have launched a major capital campaign that is set to rejuvenate the Museum spaces and transform access to our collections. Alongside this we have secured investment from the UK Government to build a major new science and digitisation centre at the Thames Valley Science Park in collaboration with the University of Reading. The purpose-built centre will house much of the Museum's collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.
The Museum is looking for an ambitious and self-motivated individual for the role of Philanthropy Manager. The role will contribute to our strategic priorities, working closely with the Senior Principal Gifts manager to cultivate and maintain relationships with new and existing funders. With opportunities to fundraise towards a diverse range of core and capital projects.
Working alongside an approachable and highly successful Philanthropy team, reporting into the Senior Principal Gifts manager, the role will support the development of our Principal giving strategy, building relationships with a portfolio of potential and existing funders engaging them through phone calls, meetings, written correspondence, events and by creating compelling proposals.
The role will provide substantial opportunity for professional development within a world-leading cultural organisation.
Main Responsibilities
Fundraising
· Raise income in line with agreed personal targets and KPI’s, contributing to the Philanthropy team’s current annual income target of £7m+.
· Cultivate a portfolio of major donor prospects in the UK and abroad at the six-figure gift level and support the Senior Principal Gifts Manager in the management of seven-figure gifts.
· Establish strong cross-Museum relationships to develop programme ideas in line with funders’ interests, and craft compelling cases for support.
· Work independently and in collaboration with the Senior Principal Gifts Manager, Head of Philanthropy and Director of Development to plan and implement creative strategies to increase philanthropic gifts at the seven-figure gift level.
· Actively solicit funding personally through bespoke cultivation plans and utilise senior stakeholders effectively when needed.
· Prepare written briefings for senior management for meetings with prospective donors as well as follow up documentation and correspondence.
· Ensure all required gift reporting is delivered to the highest standards, supporting the development of robust evaluation processes with colleagues where needed.
· Promote best practice in fundraising across the NHM.
Finance and Administration
· Work closely with Finance and project delivery colleagues to monitor incoming payments and ensure that donations are spent in line with funding agreements.
· Ensure full and timely records of all activity are kept on the database in adherence to set policies and procedures.
General
· Stay informed of key developments within the sector by monitoring government and third-sector policies and relevant publications.
· Attend evening and occasional weekend meetings and events, as required within the nature of the post.
· Assist with other duties that may be reasonably required.
Essential
· A demonstrable track-record in securing and managing gifts from high-networth-individuals, including research, crafting compelling proposals, and effective stewardship.
· Exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner.
· Ability to establish productive relationships with a variety of funders, prospects and colleagues.
· Ability to work proactively and constructively with colleagues to develop high-quality project proposals.
· Ability to act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts.
· Exceptional attention to detail and organisational skills.
· Ability to prioritise and meet regular deadlines whilst working under pressure.
Desirable
· Direct fundraising experience in the cultural/environmental sector with High-Net-Worth Individuals.
· Experience of working with senior stakeholders (Trustees, Directors and Senior Leadership teams).
· Experience working on capital or campaign fundraising.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
We are ambitious. To make a difference on a global scale we are big and bold in our thinking and set goals which may seem impossibly high. We act with integrity, but we are not rigid or inflexible. We are excellent at what we do and look for opportunities to make a difference for the Museum wherever we can.
We are curious. We never stop learning. We look outwards beyond the Museum and ask questions to advance our understanding. We seek out and actively listen to different perspectives. We take time to reflect, are thoughtful and open to new ideas.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We are passionate about the Museum, enjoy telling its stories and sharing our knowledge and expertise to inspire others. We don’t take this for granted; we feel proud to work here.
We are pioneering. We are not afraid to try something new and use good judgment and evidence to take risks. We experiment, innovate, and embrace complex problems by adapting our approach. We do not dwell on setbacks or get preoccupied with problems. We find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We share information and skills so everyone is equipped and enabled to succeed. We never let bad moments grow into bad relationships. We inspire and empower each other to give our best.
We act with pace. We focus our efforts where we know we can make the biggest impact. We take tough decisions and once a plan is set, we all get behind it to make it happen. We take responsibility and don’t wait to be told what to do. We are racing against time in this planetary emergency, so we work with a sense of urgency.
General Information
All positions at the Natural History Museum are conditional subject to receipt of:
• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
• Satisfactory references covering the last 3 years of your employment or education
• Health clearance
The Museum supports flexible working.
To apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal.
Closing date: 23:59, 10th November 2024
Interviews expected w/c 25th November 2024
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come.
QuarterFive are delighted to be partnering with Greenpeace UK in their search for a strategic leader to oversee its Key Relationships Team, actively engage with Greenpeace’s organisational leadership – contributing to key initiatives around inclusivity, anti-racism, and broader accountability – and lead the UK’s 2025 contribution to the global capital campaign. This role ofers the chance to make a significant impact by leading a high-performing team and playing a key role in Greenpeace’s overall leadership.
You will lead a talented Key Relationships Team of twelve, responsible for raising nearly £15.5 million annually from major donors, legacies, and mid-level giving. Your leadership will maintain the team’s strong performance while driving growth, including the UK’s contribution towards Greenpeace’s global capital campaign in 2025.
The capital campaign is a global effort to raise €100 million by 2028, funding the construction of a new ship and the environmental campaigns it will support. For 2025, the UK’s target is to secure £4 million, split equally between the ship’s construction and supporting key environmental campaigns.
As a strategic leader, you’ll work closely with senior stakeholders across Greenpeace UK and internationally, playing a key role in driving organisational fundraising performance, cultural initiatives, and Greenpeace’s overall strategic direction.
As Deputy Fundraising Director, Key Relationships, you will:
- Collaborate with senior leadership across Greenpeace UK and International to align on key strategies and deliver shared outcomes.
- Lead a high-performing team responsible for raising £15.5 million from major gifts, legacies, and mid-level giving.
- Guide the Key Relationship team’s UK contribution to Greenpeace’s €100 million global capital campaign, raising £4 million in 2025.
- Support the team in developing and managing current and prospective relationships with high-value donors.
Person specification:
ESSENTIAL:
- Extensive experience of establishing and sustaining relationships with senior-level external stakeholders and/or funders.
- Cross-organisational collaboration experience, with a proven ability to work effectively with senior internal stakeholders, driving collaboration and strategic alignment.
- A strategic leader with experience overseeing high-value income streams.
- Expertise in relationship fundraising in the charity/NFP sector and a proven track record of delivering six-figure income from high-value donors.
- Demonstrable experience of leading, managing, motivating, and inspiring high-performing teams, including managing managers.
- Strong budget management skills and experience delivering against financial targets.
- A commitment to diversity, inclusion, and anti-racism, with a willingness to continually learn and foster a positive and inclusive culture.
DESIRABLE:
- Capital campaign experience would be advantageous.
- Track record of securing seven-figure donations.
- Experience of overseeing legacy functions – public facing campaigns, prospecting, stewardship and administration.
- Ability and willingness to travel overseas for short periods, with occasional unsocial hours as required.
- Experience of overseeing a celebrity and key influencer function.
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds. Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.
If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Ed Cherry at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.
Anti-racism commitments
We are committed to dismantling systemic racism, creating a community of allies and empowering people of colour. One of our Anti-Racism Plan objectives is to proactively achieve stronger representation of Black people and people of colour, particulary within leadership positions.
We have therefore committed to interviewing people from diverse ethnic communities who meet the essential criteria for this role.
If you are from a diverse ethnic community, you meet the essential criteria and you would like to be considered for the role, please contact Ed Cherry at QuarterFive.
Your guaranteed interview application will only be shared with the Greenpeace UK recruiting manager and HR team.
Employee benefits include:
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
To apply:
Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by Greenpeace UK for this role.
Applications are welcomed from all those who meet the essential criteria listed above. A detailed brief and support with application will be available to suitable applicants.
Closing date: Wednesday 6th November
Interviews: Thursday 21st November
Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by Greenpeace UK for this role.
Applications are welcomed from all those who meet the essential criteria listed in the advert, which includes:
- Expertise in relationship fundraising in the charity/NFP sector and a proven track record of delivering six-figure income from high-value donors.
- Demonstrable experience of leading, managing, motivating, and inspiring high-performing teams, including managing managers.
- Extensive experience of establishing and sustaining relationships with senior-level external stakeholders and/or funders.
Job title: Communications and Digital Officer (Black Thrive Global)
Reports to: Communications Manager
Geographic focus: All
Salary: £30,000 - £32,500
Hours: 37.5 per week (full-time, flexible and hybrid working)
Benefits: 26 days annual leave plus bank holidays, pension contribution, employee assistance program.
About Black Thrive
We exist to change the odds stacked against Black people by embedding meaningful change at every level of society so that thriving is not the exception but the norm for Black people.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth therefore Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to center the lived experiences of Black communities in all that we do. Our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape, meaning we produce, amplify and support research developed via a Black lens.
Purpose of the role
We are looking for a creative, organised, and disciplined person to take on a key role within our rapidly expanding organisation. As the Communications and Digital Officer, you will be central in the implementation of Black Thrive Global’s communications strategy. You will be supporting our Communications Manager in the delivery of all aspects of communications and marketing activity with both key stakeholders and the public.
You will help to support the creation of a compelling and consistent narrative about the work that Black Thrive Global does across all our communication channels. You will be integral in helping to disseminate key messaging for core projects and work-streams working closely with our internal teams and external partners. Black Thrive Global’s communication approach aims to be both reactive and proactive, and you will be expected to be well informed about events and trends in the media and public arena.
Duties and responsibilities
- Produce compelling and engaging content for internal and external blog posts, newsletters, and digital content across our communication channels.
- Produce in-house design for publications and promotional materials and social media assets as required.
- Lead on delivery and scheduling of the Communications Calendar, this will include horizon scanning of the news agenda as well as regular yearly campaigns i.e., Disability Week, Refugee Month, International Day of the Girl, LGBTQIA+ etc.
- Deliver and implement our social media strategy across our various platforms.
- Lead on managing and developing social media channels to engage and grow our online audience.
- Maintain and update our website and digital content.
- Support the Communications Manager and internal teams with producing reactive media and digital outputs.
- Support with PR and media relations tasks, including monitoring coverage, building up journalist databases and drafting statements and releases.
- Support internal teams with event coordination and marketing campaigning.
- Collecting and analysing data and information of communications activity to assess our impact and opportunities for brand growth.
- Support the Communications Manager with the quarterly Directors’ Communications Report.
- Work with freelancers and volunteers as required.
- Spend up to 10% of time supporting corporate business such as strategy and administration.
PERSONAL SPECIFICATION
We are looking for someone that is wanting to grow and develop in this role, and we are committed to providing the time and resources needed to ensure that you flourish. We ask that you maintain a willingness to learn.
Essential (E) / Desirable (D)
* Indicates criteria which candidates can be supported to meet if other criteria are met.
Experience
- Experience of working in communications or PR role (E)
- Experience of maintaining WordPress website CMS (E)
- Experience of social media management (E)
- Experience in copywriting, editing and proofreading (E)
- Experience of videography, photography, and editing (D) *
- Experience of planning, managing, and delivering events (D)
*Ability, skills, knowledge
- In depth knowledge and understanding of the experiences of people of African and Caribbean descent. (E)
- Ability to think creatively, translating strategic objectives into appropriate communications activity and content (E)
- Analytical skills; able to undertake situational analysis and identifying opportunities for improved engagement (D)
- Ability to use the following software packages, MS Office, Canva, Adobe Photoshop (E)
- Excellent verbal and written communication skills, including conveying complex information in adaptable ways to different audiences (E)
- A strong interest in the news and external affairs, with a passion for social justice (D)
- Have the desire to make a positive impact, particularly for underrepresented communities (E
Please note that job descriptions cannot be exhaustive so the post-holder may be required to undertake other duties which are broadly in line with the above key responsibilities.
A basic Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Application process and requirements
Please write and submit a one-page cover letter alongside your CV. In your cover letter you should summarise how the experience on your CV makes you suitable for the role and your motivation for joining Black Thrive Global.
Candidates will be sifted using their submitted information of a curriculum vitae (CV) and cover letter.
Successful interview candidates will be expected to do a pre-interview task and one interview presentation.
Unfortunately, due to capacity and volume of applicants only successful candidates will hear from us.
In your cover letter you should summarise how the experience on your CV makes you suitable for this role and explain your motivation for joining Black Thrive Global.
Successful interview candidates will be expected to do a pre-interview task and one interview presentation.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new role and part of planned significant investment into a longstanding and prestigious community based youth organisation. The successful candidate will coordinate youth work over multiple locations and will have the opportunity to develop a range of programmes and interventions. The post comes with a training budget and external supervision options.
As a Lead Youth Worker, you will play a vital role in creating a safe, supportive and engaging environment for young people. You will be responsible for overseeing the day-to-day operations of our youth clubs and projects, implementing a range of programmes and activities that promote personal development, social interaction and positive youth engagement. Your commitment to fostering a sense of belonging and providing mentorship to young individuals will be critical to the success of this role.
About Us
The Harrow Club is a community-based youth organisation offering innovative, accessible and high-quality opportunities, enabling young people from disadvantaged backgrounds to maximise their life chances. This year we are 140 years’ old, and we are committed to building on decades of service in the local community to address some of the most pressing issues affecting young people today.
Harrow Club is a place for firsts. A first trip to the beach, a night-time walk in the woods, an overnight stay without parents and, for some, the first place where a child really feels at home and that they have a home. Firsts are especially important, they are part of a child’s development but also, they build an outlook on life and shape pathways that will go on to determine futures as well as offer a chance to form new interests and friendships.
We are also a place of second chances. We support children who struggle to stay in the classroom and to continue in their education. We work with young people who are excluded from regular youth clubs/sports clubs, so that they can have the chance to change. We allow young people to make mistakes, learn and move forward.
There is no better testament to what Harrow Club can achieve than some of our current youth workers who have turned their lives around and are now working to keep young people away from criminality and harm. They can show, with immediacy and authenticity, that there can be Another Way, to live life.
We are also a ‘third place’, a safe and nurturing space, for all children and young people; for some their home or school is neither safe or happy and we can make a vital difference in providing a ‘positive escape’ and vital help and support.
We operate from five locations, providing an incredible range of projects covering sports, arts and performing arts, media, music, digital and our specialist gang’s project, motor vehicle workshops and educational programmes aimed at reducing school exclusions. We engage around two hundred young people each week, aged 8-24, and around 500 unique each year. For many, the effect is life changing.
There is additional information about the charity, visit our website, also see the Charity Commission or Companies House for details of our last year activities and accounts.
Title:
Lead Youth Worker (FT, 37.5 hrs. per week)
Reporting to:
Head of Children and Families
Direct Reports:
Deputy Youth Worker
Part Time Youth Workers
Volunteers
Liaison with:
Members of the Leadership Team
Other Youth Workers
External Partners
Admin team
Head of Training
Location: Harrow Club, 187 Freston Road, London, W10 6TH+ Other Delivery Locations in West London
Renumeration and Benefits:
•Salary: £33,000-£37,000 dependent on experience and qualifications
•25 Days Annual Leave
•Pension Contribution of 3%
•An annual training package worth up to 10% of salary
•Employee Support Package
Employment is subject to satisfactory references, undertaking an Enhanced DBS check and mandatory training. Continuation of employment is subject to passing the probationary period set.
Key Responsibilities
1. Program Management:
- Develop and implement a diverse range of programmes and activities that cater to the interests, needs, and developmental stages of young people.
- Coordinate and oversee the scheduling, logistics and evaluation of programs and activities.
- Collaborate with other youth workers and volunteers to ensure the smooth delivery of programmes and activities.
2. Youth Engagement and Support:
- Establish positive relationships with young people and create a safe and inclusive atmosphere where they feel valued and supported.
- Provide guidance, mentorship, and advocacy for young individuals, helping them navigate challenges and make positive life choices.
- Conduct one-on-one sessions and group discussions to address individual and group concerns or issues.
3. Leadership and Supervision:
- Lead a team of youth workers and volunteers, providing direction, support and regular feedback.
- Plan and facilitate regular team meetings, trainings and workshops to enhance the skills and knowledge of staff and volunteers.
- Foster a collaborative and respectful team culture, encouraging open communication and a shared vision for youth development.
4. Community Engagement:
- Build partnerships and maintain positive relationships with local organizations, schools and community stakeholders to enhance the resources available to young people.
- Collaborate with community members to organize events, workshops and initiatives that promote youth participation and community cohesion.
- Represent the youth club at community meetings, conferences and events to advocate for youth-related issues and promote the club's mission.
5. Administration and Reporting:
- Maintain accurate records of attendance, programme participation, and individual progress.
- Prepare regular reports, statistics, and evaluations to measure the impact and effectiveness of youth programmes and activities.
- Ensure compliance with relevant policies, procedures and regulations governing youth clubs and child protection.
Person Specification - Qualifications and Skills
-JNC Professionally qualified Youth Worker with Bachelor's degree or equivalent in a related field (e.g., social work, youth development, education) or equivalent practical experience.
-Proven experience working with young people in a youth club, community centre or similar setting.
-Strong understanding of youth development principles and best practices.
-Excellent communication, interpersonal and mentoring skills.
-Demonstrated leadership and team management abilities.
-Ability to adapt to diverse needs and engage with young individuals from various backgrounds.
-Knowledge of relevant legislation and child protection guidelines.
-Proficiency in administrative tasks, including record-keeping and report writing.
-Flexibility to work evenings, weekends and occasional irregular hours.
Note: This job description outlines the primary responsibilities and deliverables associated with the Lead Youth Worker role; however, additional duties may arise to meet the evolving needs of the youth club and its participants.
How to Apply
Please send a Full CV and covering letter of between 1 and 2 pages highlighting why you are interested in the role and why you feel you would excel in the position.
We will be reviewing applications on an ongoing basis.
First interviews to be held w/c 7th October.
The client requests no contact from agencies or media sales.
Enquiries Officer
Full time, Fixed Term Contract – 9 months
£31,525 to £34,306 per annum plus pension, medical and dental insurance
25 days holiday (plus 3 additional days to be taken between Christmas and New Year)
4pm finish on Fridays
Central London location (Covent Garden) – hybrid working available after induction
REPORTS TO
Enquiries Team Leader
OVERVIEW
The Masonic Charitable Foundation is looking for an experienced adviser to join our frontline Advice, Support & Enquiries Team managing all enquiries via the advice line and electronic/mail channels. Each month we receive hundreds of phone calls and emails from people who need our help. The team’s Advisers are often the first point of contact with the MCF and play a key role in our grants process.
You will need excellent customer service skills, a high level of personal resilience, ability to quickly build a good rapport with callers and be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role is desirable.
Day to day responsibilities include answering calls and responding to emails from individuals and families for a range of support (including daily living costs, health and care and education), liaising with our Advice and Support Advisers and Visiting Volunteers, awarding grants for counselling and consultations and keeping the grants system up to date.
The team is based in our central London office on the edge of Covent Garden, with hybrid working available
Please note this job is subject to a basic DBS check.
MAIN DUTIES
· To answer calls and voicemails professionally and courteously, providing an excellent first impression of the charity
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· To accurately record details of enquiries on the grants system
· To process small grants to enable applicants to access medical consultations and Mental Health Assessments
· To signpost applicants to other sources of advice as appropriate
· To work effectively as part of the team, collaborating and supporting colleagues
· To act as the first point of contact and to build and maintain excellent working relationships with our Provincial contacts
PERSON SPECIFICATION
Essential
· Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
· Excellent customer service skills
· Polite and calm telephone manner
· Ability to tailor communication to suit audience
· Ability to diffuse high-emotion calls
· Able to quickly establish rapport
· Strong written skills – ability to communicate in a clear and concise manner
· High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
· Ability to work well under pressure
· Organisation and effectiveness
· Prioritisation
· Meeting deadlines
· Attention to detail
· Team working
· Ability and willingness to put the team first
· Supporting and collaborating with colleagues
· Build and maintain effective working relationships
· IT, particularly MS Office applications
Desirable
· Experience of working on an advice line, helpline, contact centre or similar
· Previous customer-facing role
· Working within an advisory role
· Experience of working alongside volunteers.
· Administration
HOW TO APPLY
Please submit both a CV and covering letter explaining why you are interested in the role and how you meet the person specification
The client requests no contact from agencies or media sales.
Job Title: Gardener Project Officer for Young Marketeers Sheffield
Position Type: Freelance
Reports to: Development Manager
Based at: Home-working and at schools in Sheffield
Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses
Contract: Temporary
Job Purpose
· To manage the delivery of Young Marketeers in Sheffield in four primary schools
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Young Marketeers
This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years. The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives. Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall. Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!
Key Tasks include:
· Recruit four schools to take part in Young Marketeers
· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project
· Build and support relationships with contacts in partner organisations
· Schedule, organise and deliver
o One assembly in each school
o Two food growing sessions in each school
o One market trader training session in each school
o Market Day in the city centre in July for four schools
· Maintain accurate records relating to the programme
- Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
- Take photos of workshops and events where possible
- Keep Development Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Maintain the ethos of the charity and positively promote our work at all times
Person specification
Essential
· Experience of delivering food growing sessions to children
· Knowledge of fruit and vegetable growing
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
Experience of working in primary schools and engaging children
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full-time Shelter Coordinator to join our small and friendly team to lead the successful delivery of our shelter operations for the 2024-25 winter season.
C4WS Homeless Project provides support to those experiencing homelessness throughout the year via a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, hosting scheme, mentoring scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently.
Reporting to the Director, you will be responsible for coordinating the practical and day-to-day running of our shelters, which will involve:
- Ensuring each shelter has enough trained volunteers to safely operate
- Ensuring each shelter has all the practical equipment and resources needed
- Liaising with and supporting church volunteer teams
- Being the main staff presence at shelter shifts
- Responsible for managing our weekly Friday Club drop in
The ideal candidate will have previous experience working with people who are experiencing homelessness or other similarly disadvantaged groups, an efficient and practical approach, warm and friendly nature, and a can-do attitude.
The successful applicant will be required to work flexibly whilst the shelter is operating. This includes some evenings (9:30pm finish), and some weekend shifts and bank holidays, as per a weekly-changing rota, and therefore is required to display considerable flexibility. Please only apply if you feel you can commit to this.
The post commences as soon as possible, on a one year fixed term contract, with the possibility to extend subject to performance, funding and structural reorganisation.
The salary for this post is £32,000
Application deadline: 12pm 30th October 2024
Interviews: Commencing as and when suitable applications are submitted
C4WS Homeless Project is an equal opportunities employer. This post would especially appeal to those who have an understanding of Christian compassion for those without a home and a commitment to social justice.
At Chance for Childhood, we believe that no child should have to fight for a safe, happy childhood. We exist to ensure that every child in Africa can thrive from their early years through to adulthood. Together with partners, supporters, children and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.
We specialise in ensuring access to inclusive education and safe spaces so that children in Africa can play, grow, learn and thrive. We have staff and offices in the UK, Rwanda, Ghana and Uganda and community partners across West and East Africa.
The post holder will be responsible for supporting the Head of Finance in managing the day-to-day finance function of the charity in the UK and providing oversight and support to the financial management of subsidiary country offices, maintaining accurate accounting records, good financial controls and providing timely and useful reporting. The post holder will be a keen problem solver with an appetite for improving and future proofing financial systems to allow for growth and structural changes including mergers and acquisitions.
Benefits include - 25 days annual leave plus 3 day office closure over Christmas (pro-rata), 5% ER pension contribution, flexible working policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
The Kids Network are recruiting for a Systems & Operations Officer to help us provide effective operational support to our staff teams to ensure the charity runs smoothly and efficiently.
If you are driven by social purpose, want to work with a dynamic and growing charity and someone who wants to learn about the inner workings of a charity and get exposure to the most intimate details of the organisation, this role is perfect fit for you.
The role involves working closely with the Managing Director and a high level of support & training will be provided to the successful candidate, therefore if you are keen to learn and excited about all things related to process then this is a great opportunity for someone looking to develop their career in Operations.
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Do you enjoy improving and maintaining systems?
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Do you have an interest in data and data led work?
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Do you find ticking things off your to do list highly enjoyable?
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Do you like working in a fast-paced environment?
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Would you describe yourself as a creative thinker and problem solver?
If you have answered yes to the above, then we would love to hear from you!
Benefits:
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Flexible working arrangements (mostly working from home, with approximately two days a week working from the office)
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Option for 2 Me days
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25 days annual leave entitlement with one day accrued each year of service capped at 5 years
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Option to swap bank holidays for other religious holidays
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Team Socials
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Birthdays off
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Personal development budget
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Working in a value led organisation, where we see and share the impact we have on children every day!
Key Responsibilities:
People HR Processes
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Undertake all admin related to recruitment, onboarding and offboarding staff members
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Coordinate internal team meetings and team training
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Help support team Inductions through delivering sessions on the platforms we use, and by creating training videos or guides as and when needed
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Inject fun into the team through organising team socials, birthday gifts, and work anniversaries
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Deliver annual training to the team on GDPR and H&S
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Ensure the charity’s policies are maintained and filed correctly
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Monitor and track staff training throughout the year, ensuring all staff are participating in learning and development opportunities
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Support the Managing Director with developing and implementing the charity’s employee cycle
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Create ‘how to’ training videos for staff and mentors to help develop inclusive ways of sharing guidance
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Support Volunteer Recruitment by interviewing potential volunteer mentors
System Management
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Be the first point of contact for incoming calls and emails for our two main email accounts, directing people in the right direction in a welcoming and professional manner
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Support our impact collection process, ensuring a high level of data hygiene for collection
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Maintain the charities slack workplace to support communication between the team
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Maintain the TKN Website to ensure all content is updated and correct as and when required
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Execute strong data quality and input data meticulously into our CRM, Salesforce
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Support the Managing Director In the development of a salesforce TKN operations manual for all staff to use as well as support the Managing director with salesforce developments
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Support the information management of the organisation ensuring correct access restrictions and efficient document filing
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Maintain our HR platform, CharlieHR, ensuring all information on the system is up to date and correct
Finance support
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Assist with the smooth running of day-to-day accounts including, collating and filing Invoices, end of month coding and liaising with our external accounts as and when needed
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Follow the charity’s financial procedures document when carrying out any finance tasks
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Process volunteer expenses each month with diligence and accuracy in line with the charity’s expense and safeguarding policies
Other
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Keep a stock take of IT equipment for the organisation and support set up for new staff members
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Manage our Internal ticketing system, supporting the team with IT needs by liaising with our external IT provider
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Coordinate board meetings and sub committees
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Minute board meetings and subcommittees
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Lead on recruitment admin of new Trustees
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Supporting the work of the Managing Director as and when required
About you
As a member of our small but mighty Operations team you will play a crucial role of maintaining quality, efficiency and control across the org.
The successful candidate will have experience working in an operational capacity in a similar environment, enjoys improving and maintaining systems and processes, has the ability to remain calm and professional under pressure and takes a solution-focused approach to operational challenges.
Essential skills and experience:
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Ability to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work
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1 year experience in an office environment
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Able to juggle multiple projects and wear many hats!
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High organisational skills with the ability to prioritise workloads effectively
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Exceptional communication skills, with the ability to communicate with a range of audiences
Desirable experience:
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Excellent written, spoken and IT communication skills (especially with MS Office and CRM systems)
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Experience in using Mailchimp, salesforce and WordPress
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1 year experience of operations or HR or 2 years administration experience
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Great attention to detail and highly conscientious
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Non-judgemental, self-motivated, pro-active, compassionate and solution focused
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
First round interviews are due to take place on Friday 25th October and second round interviews will take place the following week, however if we recieve a high volume of applications before the end date, we may interview earlier, therefore early applications are encouraged.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
Crisis Skylight Brent has recently moved to new offices in the centre of Harlesden, a thriving and multi-cultural high street community in Northwest London.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
Location: Onsite at Crisis Skylight Brent, 1-2, Bank Buildings, High St, NW10 4LT
Contract: 12-month fixed term contract
About the role
As a receptionist, you will be part of Crisis Skylight Brent’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. You will be the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage both in person and on the telephone. This is an opportunity to be a key part in ending someone’s homelessness.
About you
To be successful in this role you will have:
- Relevant experience of working within a reception/administrative support role
- Experience of providing customer service within a commitment to deliver the highest standard of customer care.
- Excellent communication skills with the ability to work successfully with disadvantaged or social excluded groups and individuals.
- Good organisational skills with ability to deal effectively with conflicting priorities in a busy environment.
- Ability to work cooperatively as part of a team.
- Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
If you would like to know more about this role/ the service, you can attend an Open Evening at Crisis Skylight Brent 1-2 Bank Buildings, High Street, Harlesden, NW10 4LT on Thursday 17 October 17:30 – 19:00.
Closing date: Sunday 27 October 2024 23:55
Interview date and location: Thursday 7 November 2024 at Crisis Skylight Brent, 1-2, Bank Buildings, High St, NW10 4LT
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Job Title: Referral Co-ordinator, Newham
Salary: £9,956 Actual (£24,890 FTE)
Working Hours: 14 hours Per week (to include
End of Contract:31st March 2025 (extension subject to funding)
Location: Newham office based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.
This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.
Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.
NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.
This role is based in a Newham office with some home working
About the Role
Some of the key responsibilities of the role include:
- Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered. Communicating with other team members for support as required.
- Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
- Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
- Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients
You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.
About you
- Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
- Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
- Have resilience when hearing people sharing emotionally difficult circumstances
- Good IT and database skills and excellent attention to detail
If so, please read the job description via our website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham
Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.
The client requests no contact from agencies or media sales.
Fundraising Manager
We have a fantastic opportunity at a highly respected and successful Charity for a Fundraising Manager to become part of a growing team, in a role which you can really make your own from day one.
Position: Fundraising Manager
Location: Hybrid/West London
Salary: £37,500 - £40,000
Contract: Full time, Permanent
About the role
Part of the senior management team, as Fundraising Manager, you will be responsible for generating vital income from a variety of sources, including community fundraising, individual giving, corporate partnerships, legacy donors, and trusts and foundations.
This is a unique opportunity to work closely with the CEO, the Marketing & Communications Team and with Admin Support to build and shape the fundraising department from the ground up.
You will be provided with mentoring and support from a focused and driven Management and Trustee team with excellent internal & external fundraising expertise and training available to help you succeed and thrive in your new role.
Some of your key responsibilities will include:
Community Fundraising
Individual Giving
Corporate Partnerships
Legacy Giving
Trusts and Foundations
CRM Database Management
Donor Relations
Financial Management
As Fundraising Manager, you will have the following skills and experience:
Demonstrable experience and success in one or more of the following types of Fundraising - Community, Corporate, Legacy, Individual Giving or Trusts and Foundations.
Related field or equivalent experience in, Business, Marketing, Non-Profit Management, a related field or equivalent experience.
Awareness of legislation surrounding Direct Marketing and compliance with the Fundraising Regulator's Code of Fundraising Practice.
Strong knowledge of donor development and customer service/supporter care principles.
Sound knowledge of GDPR and its impact on fundraising.
Experience in prospect research, identifying funding opportunities, and writing tailored applications.
Demonstrable experience of working in a fundraising team.
Experience in developing and implementing community fundraising initiatives.
Experience in creating and managing donor acquisition and retention campaigns.
Other roles you may have experience of could include: Fundraising, Fundraising Manager, Senior Fundraising Manager, Corporate Fundraising, Trusts and Foundations, Legacy Giving, Community Fundraising, Individual Giving, Fundraising Management, Corporate Partnerships Manager.
You may also have a recognised qualification in Fundraising.
Please note: This role is being advertised by NFP People on behalf of the Charity.
Department/Team: Development
Responsible to: Head of Individual Giving
Contract: Permanent
Location: Mix of home working and from The Old Vic, 103 The Cut, London, SE1 8NB (min 3 office days)
Hours: Full-Time - 40 hours per week, Monday-Friday
The Old Vic offers the ability to work these flexibly under the guidelines in our Hybrid Working policy. Additional hours may be necessary in order to fulfil the requirements of the post.
Salary: £35,000
Direct reports: Individual Giving Officer
Role Summary
The role will support the Development team to successfully raise over £3.5 million annually through fundraising, in addition to a concurrent £19.25m capital campaign. The successful candidate will efficiently manage the day to day running of The Old Vic’s individual giving scheme, reporting to the Head of Individual Giving and working with the Individual Giving Officer to implement and carry out a yearly strategic plan to retain and increase support across all levels of Membership and wider areas of giving.
Areas of responsibility
Individual Giving
- Contribute to developing a strategic plan for individual giving including Membership, small to medium sized donations across all giving channels.
- Assume responsibility for The Old Vic’s philanthropic individual giving Membership scheme, OV Together.
- Retain and increase support by delivering excellent stewardship, including delivery of benefits and events, and communication with donors.
- Generate and convert new donor prospects in order to meet and exceed agreed annual individual giving targets of c. £1.25 million to contribute to the overall Development team target.
- Line manage the Individual Giving Officer, monitoring key performance indicators and objectives to ensure that targets are met.
Administration
- Oversee lists and draft communications going out to individual supporters including season announcements, updates and invitations and segmenting mailing lists when necessary.
- Oversee ticket bookings and catering reservations for supporters and to innovate time-saving new processes for automating bookings and reservations.
- Ensure Membership collateral is regularly updated to deadlines.
- Ensure database records are updated with donations, research notes, Memberships and event attendance.
- Monitor progress against targets, ensuring fundraising costs stay within budgeted expenditure and Gift Aid restrictions.
- Devise and with input from the Events team maintain a system for accurately logging and tracking costs incurred for delivering Membership benefits in line with HMRC and Gift Aid guidelines.
- Ensure that all data complies with procedures for data integrity (e.g. Gift Aid, GDPR and PCI compliance).
- Oversee the processing of monthly and annual Direct Debits by the Individual Giving Officer.
- Support the administration of the American Associates of The Old Vic membership.
Prospecting and New Support
- Identify new routes, channels and audiences to promote other ways of giving amongst existing Old Vic contacts, our database and new prospects.
- Innovate and implement new fundraising projects, such as Tap to Donate scheme, and creating supporting documents (e.g. case for support and rebrand of membership scheme).
- Use data analysis to track Membership trends and prospecting, with support from the Individual Giving Officer, to inform strategy and cultivation efforts for upgrading and recruitment.
- Identify opportunities to further develop relationships with our existing supporters (e.g. cross-sell) and feeding this into strategic plans for Individual Giving.
- Support the Senior Development Operations Manager on the maintenance of a team-wide prospect tracking system and help monitor the solicitation process.
General
- To ensure The Old Vic’s programmes, website and social media are regularly updated with Development information and liaise with Marketing as appropriate in achieving these tasks.
- Contribute proactively to Development team activities.
- Undertake training deemed necessary by the Development Director.
- Carry out any other duties as requested by the Development Director.
- Comply with The Old Vic’s Equal Opportunities, Sustainability and Health & Safety and Staff Handbook policies at all times.
This is not an exhaustive list of duties and the Theatre's management may, at any time, allocate other tasks which are of a similar nature or level.
Person Specification
Essential
- Demonstrable track record of successfully managing an individual giving scheme
- Meticulous attention to detail and ability to work independently and with initiative
- Confident dealing with a range of stakeholders and diverse relationship management
- Excellent, and demonstrable, administration skills including with regards to financial record keeping and fundraised income
- A friendly and professional attitude, able to demonstrate excellent verbal and written communication skills
- Good working knowledge of Gift Aid
- Outstanding administration and organisation skills
- Ability to juggle multiple priorities, and pivot when time-sensitive tasks arise
- A collaborative approach to working in a small, busy team
- Robust knowledge of CRM / fundraising databases (Tessitura is an advantage)
The client requests no contact from agencies or media sales.
Job Title: Gardener Project Officer for Young Marketeers Coventry
Position Type: Freelance
Reports to: Development Manager
Based at: Home-working and at schools in Coventry
Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses
Contract: Temporary
Job Purpose
· To manage the delivery of Young Marketeers in Coventry in four primary schools
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Young Marketeers
This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years. The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives. Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall. Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!
Key Tasks include:
· Recruit four schools to take part in Young Marketeers
· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project
· Build and support relationships with contacts in partner organisations
· Schedule, organise and deliver
o One assembly in each school
o Two food growing sessions in each school
o One market trader training session in each school
o Market Day in the city centre in July for four schools
· Maintain accurate records relating to the programme
- Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
- Take photos of workshops and events where possible
- Keep Development Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Maintain the ethos of the charity and positively promote our work at all times
Person specification
Essential
· Experience of delivering food growing sessions to children
· Knowledge of fruit and vegetable growing
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in primary schools and engaging children
The client requests no contact from agencies or media sales.