Administrator Jobs in Central London, Greater London
About the Help Chapter
The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.
About the role
As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.
This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.
You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.
You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.
You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.
Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.
What might a day in the life look like?
- Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
- To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
- Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
- Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
- Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
- To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
- A monthly compliance tracker to be shared internally so we know our key areas of focus.
- Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
- To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
- To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
- To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
- To catch up with your Chapter and offer valuable insights and support.
Who are you?
· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment
· You have a can-do attitude and are focused on achieving outcomes
· You’re happy to share your thoughts, skills, knowledge, and experience
· You have an open mindset and embrace new concepts and ideas
· You’re a natural collaborator
· You’re adaptable within a changeable environment
· You thrive in an agile product design and delivery environment
What will be in your toolkit?
· Strong digital skills and a sound understanding of agile values and principles
· A commitment to the organisation’s culture
· Comfortable with ambiguity
· Bravery, courage and an appetite for risk taking
· An exclusive focus on customers
· An enthusiasm for giving and receiving continual feedback
Disclosure check
This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.
Our expectations
We expect all staff to:
· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.
· take responsibility for promoting and safeguarding the welfare of children and young people.
· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.
The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment.
The client requests no contact from agencies or media sales.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, we provide funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.
We seek an experienced, hands-on and strategic Head of Finance to build and lead Global Dialogue’s finance function, ensuring efficient and compliant management of our finances, while helping to shape robust and effective systems and processes to ensure our work is delivered to the highest standards of good practice in the charity sector.
Hours: This role is full-time (35 hours/week) although we’d be happy to discuss an appointment at 80% (28 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.
Contract: Permanent
Location: Home Based
Salary: This role has been benchmarked at a UK salary of £67,000 (pro rata for a part-time position).
Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our workplace pension (on qualifying earnings).
Introducing Global Dialogue
We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.
Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.
Overview
To date, Global Dialogue’s finances has been overseen by an external accountancy firm. Over the last eighteen months, we have been working towards bringing our finance function in house. This role presents an exciting opportunity for an experienced accountant to take the reins and complete the development and roll out of our internal finance function.
The Head of Finance is a new role within the organisation that is both strategic and handson. In the first phase, the postholder will be required to roll up their sleeves and, with the support of Global Dialogue’s Finance Officer, get stuck into the detail of financial administration, including overseeing twice monthly pay runs, monthly and quarterly closes, and other day-to-day financial management tasks. Alongside this, the role will lead on bringing the finance function fully in house, eventually taking on full responsibility for the preparation of management and statutory accounts, cashflow and FX management, and budgeting and forecasting processes. This role will play a key coaching role for the Finance Officer, with a view to eventually delegating all bookkeeping tasks. The postholder will also be responsible for ensuring finance systems are innovative, robust and fit for purpose, and will be a business partner to our hosted programmes, providing advice on compliance and strategic matters.
Global Dialogue’s role as an international fiscal host means that we have a complex financial model, receive income from diverse streams and manage a high number of restricted funds. Our programmes lead cutting edge work, which means that our work is varied and fastpaced, requiring frequent innovation. Overall, this role provides an exciting opportunity to join a growing human rights organisation at a crucial juncture in our journey.
Closing Date: Tuesday 5th November, Midnight
The Conscious Advertising Network is seeking to significantly grow its annual funding to a six figure (plus) annual budget. As a Fundraiser, you will play a crucial role in generating financial support for CAN’s mission and programs, helping break the link between advertising and harmful content online.
You will be responsible for developing and implementing fundraising strategies, cultivating relationships with donors and philanthropic organisations, and managing fundraising campaigns.
You will work with an existing Fundraising Consultant to develop and deliver a fundraising strategy which will ensure CAN’s financial sustainability over the next 3 years.
Key Responsibilities:
1. Develop Fundraising Strategies:
· Work closely with CAN Founders and the Fundraising Consultant to develop comprehensive fundraising strategies aligned with organisational goals and the 3 year organisational strategy.
· Identify and prioritise fundraising opportunities, including grants, individual donors, corporate partnerships, and events. Develop and oversee a stewardship strategy to retain and cultivate donors, and embed across CAN Founders, staff and champions.
· Work with CAN volunteers on developing CAN’s commercial model and associated funding streams.
· Significantly grow the Conscious Advertising Networks annual funding to a six figure (plus) annual budget
2. Donor & Funder Organisation Cultivation and Relationship Management:
· Cultivate and steward relationships with existing funder organisations ensuring ongoing engagement and support.
· Identify and engage prospective funders and donors through following funder open calls, targeted outreach and relationship-building activities.
3. Fundraising Campaigns and Communications:
· Work with the Fundraising Consultant and colleagues to plan and execute robust fundraising campaigns, including online and offline initiatives, to generate revenue and raise awareness of our organisation's mission.
· Collaborate across CAN teams to develop compelling fundraising materials and messaging.
· Act as a representative for CAN to engage key audiences as required.
4. Pipeline Development, Grant Writing and Reporting:
· Research and identify potential grant opportunities from foundations, trusts, and government sources.
· Write grant proposals and applications, ensuring alignment with both CAN and funder priorities and requirements.
· Prepare regular reports for funders, providing updates on project progress and outcomes. Project managing the CAN Founders and Staff Team to ensure proper project kick offs, data gathering and sign offs.
· Writing and project managing the creation of funding bids and reports. Supporting on relationship building with funders, with support from CAN Founders, the CAN Staff Team and Fundraising Consultant.
5. Internal Processes and Reporting:
· Prepare robust fundraising forecasts for the senior team and finance colleagues, based on analysis of funding landscape and pipeline development.
· Track funder information, keeping up to date and setting a hight standard for relationship management
· Establish and support excellent administration related to each funder relationship.
Qualifications:
· Previous experience in fundraising, preferably within the nonprofit sector and with a provide ability to secure major grants from large-scale funders.
· Excellent knowledge of fundraising principles and best practices
· Strong communication and interpersonal skills, with the ability to engage and inspire donors and stakeholders.
· Strong interest and grasp of CAN’s mission and values.
· Excellent writing skills, with experience in grant writing and proposal development.
· Proven ability to work independently and collaboratively in a fast-paced environment.
Other information
● The role will entail hybrid working, with typically 1-2 days per month in a London based office.
Package
● Competitive salary & statutory pension contribution (45-50k depending on experience)
● 12 months Fixed Term Contract with a view to be extended.
● 23 days holiday (pro rata)
● 1 day off for your birthday
The client requests no contact from agencies or media sales.
Enquiries Officer
Full time, Fixed Term Contract – 9 months
£31,525 to £34,306 per annum plus pension, medical and dental insurance
25 days holiday (plus 3 additional days to be taken between Christmas and New Year)
4pm finish on Fridays
Central London location (Covent Garden) – hybrid working available after induction
REPORTS TO
Enquiries Team Leader
OVERVIEW
The Masonic Charitable Foundation is looking for an experienced adviser to join our frontline Advice, Support & Enquiries Team managing all enquiries via the advice line and electronic/mail channels. Each month we receive hundreds of phone calls and emails from people who need our help. The team’s Advisers are often the first point of contact with the MCF and play a key role in our grants process.
You will need excellent customer service skills, a high level of personal resilience, ability to quickly build a good rapport with callers and be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role is desirable.
Day to day responsibilities include answering calls and responding to emails from individuals and families for a range of support (including daily living costs, health and care and education), liaising with our Advice and Support Advisers and Visiting Volunteers, awarding grants for counselling and consultations and keeping the grants system up to date.
The team is based in our central London office on the edge of Covent Garden, with hybrid working available
Please note this job is subject to a basic DBS check.
MAIN DUTIES
· To answer calls and voicemails professionally and courteously, providing an excellent first impression of the charity
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· To accurately record details of enquiries on the grants system
· To process small grants to enable applicants to access medical consultations and Mental Health Assessments
· To signpost applicants to other sources of advice as appropriate
· To work effectively as part of the team, collaborating and supporting colleagues
· To act as the first point of contact and to build and maintain excellent working relationships with our Provincial contacts
PERSON SPECIFICATION
Essential
· Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
· Excellent customer service skills
· Polite and calm telephone manner
· Ability to tailor communication to suit audience
· Ability to diffuse high-emotion calls
· Able to quickly establish rapport
· Strong written skills – ability to communicate in a clear and concise manner
· High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
· Ability to work well under pressure
· Organisation and effectiveness
· Prioritisation
· Meeting deadlines
· Attention to detail
· Team working
· Ability and willingness to put the team first
· Supporting and collaborating with colleagues
· Build and maintain effective working relationships
· IT, particularly MS Office applications
Desirable
· Experience of working on an advice line, helpline, contact centre or similar
· Previous customer-facing role
· Working within an advisory role
· Experience of working alongside volunteers.
· Administration
HOW TO APPLY
Please submit both a CV and covering letter explaining why you are interested in the role and how you meet the person specification
The client requests no contact from agencies or media sales.
Salary: £25,400 pro-rata per annum (£31,750 FTE)
Hours: 30hrs a week
Location: Homebased
Are you a supremely organised and motivated individual who is looking to join an exciting organisation that’s truly making a difference to the lives of vulnerable young people across the UK?
The Jon Egging Trust (JET) is seeking to find an exceptional Operations Manager to help us deliver our next exciting phase of growth. Reporting to the Director of Operations and Finance, the successful candidate will be instrumental in implementing our people and culture ambitions, continuing to enhance our ways of working and infrastructure to ensure JET remains the best possible workplace for our talented team to keep changing young lives.
The role requires:
· A track record of operational management and driving efficiencies within a charity or medium sized organisation
· Competence in HR legalities and its administration, with a particular interest in shaping the foundations (processes, systems and practices) that create a fantastic employee experience.
· Experience of Learning & Development initiatives, with a willingness and innovative mindset to build a new approach from the ground up.
· Confidence managing information systems and databases, able to provide input on systems development and commissioning.
· A positive ‘everything is figure-out-able’, ‘let’s find a way’ attitude to solving challenges and seeking operational excellence.
· Exceptional people skills, able to interact and work proactively with internal teams, and comfortable liaising with board and committee members, as well as external parties.
· An understanding of and commitment to good practice around inclusion, diversity and equal opportunities.
You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. The successful candidate will be experienced and highly proficient at HR management, adept at process and systems maintenance and improvements, all wrapped up in a multi-tasking, problem-solving, super organised do-er!
We are looking for a person who is self-motivated, a brilliant team player and communicator, but also happy to work autonomously and independently as required. Please see the candidate information pack for detailed information on remit and responsibilities for the role.
We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
· Flexible working
· Enhanced annual leave
· Homeworking allowance
· Occupational pension scheme
· Occupational sickness scheme
· Special paid leave provision
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is 3rd November 2024 at 23.30 we encourage early submission of your application as we may close the process early.
Intention is to hold interviews on Wednesday 13 November 2024 in Bristol.
Questions?
Contact us via our website: Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability
Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK.
The client requests no contact from agencies or media sales.
At Chance for Childhood, we believe that no child should have to fight for a safe, happy childhood. We exist to ensure that every child in Africa can thrive from their early years through to adulthood. Together with partners, supporters, children and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.
We specialise in ensuring access to inclusive education and safe spaces so that children in Africa can play, grow, learn and thrive. We have staff and offices in the UK, Rwanda, Ghana and Uganda and community partners across West and East Africa.
The post holder will be responsible for supporting the Head of Finance in managing the day-to-day finance function of the charity in the UK and providing oversight and support to the financial management of subsidiary country offices, maintaining accurate accounting records, good financial controls and providing timely and useful reporting. The post holder will be a keen problem solver with an appetite for improving and future proofing financial systems to allow for growth and structural changes including mergers and acquisitions.
Benefits include - 25 days annual leave plus 3 day office closure over Christmas (pro-rata), 5% ER pension contribution, flexible working policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new an Educational Partnerships Manager in Essex and Outer East London.
Young Enterprise is a national education charity working with schools and colleges to help young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, and enabling them to make a positive contribution to their community and society.
As Educational Partnerships Manager you will be a key contributor to the regional London & South East Educational Partnerships team, working directly with young people and teachers in schools to deliver and support delivery of YE’s full suite of programmes.
The Educational Partnerships Manager role will suit someone that is able to work with young people, build rapport and engage young people from a range of backgrounds. You will need confidence in working within education settings, liaising with school staff, volunteers, and funders. Your experience of relationship development and management will help with growing our existing relationships while expanding our reach into brand new schools and colleges relationships.
We are looking for:
• A motivated self-starter
• Ability to develop new relationships with range of stakeholders, and support existing ones
• Confident in presenting and delivering to large audiences
• Good organisational, prioritisation, and problem-solving skills, with the resilience to work effectively under pressure
• Excellent manner, rapport and professionalism with young people
• An understanding or experience of managing relationships with volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Experience of sales and/or fundraising
• Computer literacy with understanding of Microsoft suite
You'll be working within an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
Why work for us?
• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Access to mentoring scheme with a corporate partner
• Generous holiday allowance of 7.2 weeks (pro rata)
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
Full details can be found in the Job Description.
This is a home-based role, however, will require significant travel in Essex and Outer East London, as well as frequent travel across Greater London to support our school deliveries.
Please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity no later than midnight on 28th October 2024. Please note applications without a cover letter will not be considered.
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date. Interviews will take place via Teams.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
We're seeking a skilled and dedicated individual to join our team as a Young Person’s Worker. In this role, you will play a vital role in providing support to at-risk young people who are experiencing homelessness.
Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.
About the Role:
As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd November at midnight
Interview date: Tuesday 19th November, Wednesday 20th November and Thursday 21st November in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Overview and Summary
We are seeking to appoint an Advocacy and Communications Officer – a vital role for our 70-strong coalition during an exciting period for our work.
CJC is a broad coalition of NGOs, trade unions and law firms, encompassing a range of political and thematic priorities, from workers’ rights and modern slavery, to climate and the environment, global justice and the rights of women and girls, children and indigenous peoples. But what brings us together is a shared commitment to ending corporate impunity for human rights abuses and environmental destruction: in line with this, collaborative work for change alongside our partners is at the heart of all we do.
We’re at a crucial point in a campaign which spans advocacy, public communications and engagement with businesses, and seeks to ensure the implementation of a ‘Business, Human Rights and Environment Act’ in the UK. This legislation would help end corporate abuses of human rights and the environment, and make it easier for victims to access justice. At an exciting juncture for the campaign, the successful applicant will play a central role in shaping it and driving it forward, working alongside our civil society partners to do so.
Please note, applicants must hold the right to work in the UK to be considered for this role.
CJC is an equal opportunities employer committed to refining anti-oppressive practises in its work. We particularly welcome applications from black and minority ethnic candidates, who are under-represented in the business and human rights sector.
See attached document for a detailed JD and person specification
What we’re looking for
The successful candidate will be highly motivated and have a real commitment to campaign for change on corporate accountability for human rights abuses. You’ll be enthusiastic and full of ideas, able to juggle multiple deadlines and tasks, while being ready to show initiative and take ownership of your area of work.
You don’t need to be a policy expert on our issues, but you’ll need to have the ability to rapidly gain an understanding of what we work on and why, and advocate for these issues to Parliamentarians and civil servants.
Facilitating joint work alongside our coalition partners is fundamental to everything we do, so we’re looking for someone who already has experience of working in coalitions or in the not-for-profit sector - whether in the UK charity sector or elsewhere - and who will be at ease regularly communicating with other organisations and facilitating meetings which can have multiple organisations in attendance. We need someone who recognises and understands the value of civil society groups collaborating effectively, and is good communicator comfortable working with stakeholders at multiple levels.
You will update and ensure the delivery of the advocacy strategy for the campaign, leading regular calls with coalition partners, so it’s crucial that you’re comfortable with and enjoy collaborative work with others. You’ll drive forward our engagement with policy makers, thinking up strategies for engagement and potential approaches. You will be supported by a team and engaged Board, as well as coalition partners, but will be encouraged to take ownership of your areas of work and develop proposals for action.
The client requests no contact from agencies or media sales.
Location: remote – home
Hours of Work: 18.75 hours (including weekends, evenings and bank holidays)
Contract: permanent, full time
Salary: £12,230 per annum (£24,467 FTE)
Closing date: Wednesday 30th October at 11.59pm
Annual Leave: 33 days (plus eight bank holidays pro rata)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
We are excited to announce an opportunity for a passionate Fundraising Community Coordinator to join our virtual events team. You will play a crucial part in managing the Facebook Groups for our events, ensuring an exceptional experience for our dedicated supporters.
As the Fundraising Community Coordinator you will be responsible for posting on our Facebook Groups, supporting the Virtual Events Assistant to create engaging content that will inspire and uplift our supporters, driving positive interactions within the community. You will actively engage with supporter posts, promptly responding to inquiries, and extend warm welcomes to new members. You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ’s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via phone, email and Facebook, becoming a Facebook fundraising expert.
To succeed in this role will have a proven track record of building positive relationships, networking, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing Facebook groups and utilising databases will be highly beneficial. Above all, we are seeking a candidate with an adaptable and proactive “can-do” attitude.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
This is a senior role within our People & Organisational Development directorate. Reporting to the Associate Director, People Operations you will play a key role in supporting Marie Curie's 5-year strategy by enabling employees to focus their time on patients and services by implementing efficient, prompt, automated and human-focused processes across data, systems, administration, payroll and audit.
Your Role:
- Overall Direction and Development: Leading the payroll team, you will ensure efficient and accurate payroll processing.
- Strategic Planning: You will have the opportunity to develop and execute payroll strategies to align with organisational goals.
- Compliance: You will ensure adherence to all payroll-related financial, legal and corporate compliance requirements.
- Leading and driving improvement. You will understand organisational impacts and create and encourage a culture of continuous improvement.
Additional Criteria for Success:
- Proven track record in payroll management, preferably in a large and complex organisation (e.g. commercial, audited environments private or public sector). This should include operational management of service delivery to a diverse customer base.
- Strong payroll legislation knowledge.Including payroll laws and regulations, tax compliance, pensions, statutory payments and employment law. Associated audit and risk experience is a must.
- Payroll systems expertise. Highly proficient with payroll software (Oracle and/or Zellis is highly desirable). Advanced Excel is additionally required.
- Demonstrable experience managing and developing a team, with strong performance management and coaching/development skills.
- Project management experience. Proven achievements in leading payroll-related projects, such as systems implementations or process improvements.
- Strong ability to identify, assess and solve payroll-related issues with a proactive and strategic approach.
- Results oriented with a positive outlook, high level of motivation, enthusiasm and dedication to the mission and goals of Marie Curie.
Contract: Permanent
Salary: £65,000 - £70,000 pa dependent on skills, knowledge and experience.
Location: Home-based within the UK, with ad-hoc travel to London and Birmingham required.
Application & Interview Process
As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
Close Date: Sun 20th October
Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities. We can consider financial support for HR/payroll-related qualifications for this role.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please find our contact details on our website.
About the position
This is an exciting opportunity for an ambitious individual to increase the effectiveness and impact of a non-profit working to improve the lives of millions of the most vulnerable people around the world.
This position is based in London but supports the Freedom Fund globally (approximately 85 staff across ten countries). Reporting to the Business Operations Manager, the IT Officer will be responsible for the day-to-day management of the Freedom Fund's IT environment - providing technical support on existing and new infrastructure and software; troubleshooting issues and providing internal IT support for system users. The post holder will also advise on updates to the Freedom Fund’s IT and cyber security policies and processes and lead on the project to consolidate IT programs under Microsoft 365.
The successful candidate will act as a point of contact between the organisation and external service providers (e.g. Microsoft, Zoom, etc) for day-to-day operational activities.
Responsibilities
Internal IT support
• Serve as the in-house IT support for the global organisation (approximately 85 staff members over 10 countries), providing ongoing IT support and troubleshooting for all staff.
• Set up and onboard new starters, training new staff on all core organisational IT systems and policies.
• Support the administration of key IT systems such as Business Central (our accounting software) and Salesforce (our customer relationship management and grant management system).
• Work with all departments to ensure they are sufficiently and appropriately equipped with IT resources and that there is consistent maintenance and management.
• Manage all physical IT assets and infrastructure and ensure the Asset Register is kept updated.
• Support the Business Operations Manager in delivering new technologies and services and in identifying working processes or policy improvements.
IT Infrastructure and Cyber Security
• Administer an ongoing IT project - moving away from a range of programs including Gmail, Dropbox, Zoom and Slack towards a consolidation of programs under Microsoft 365, adopting M365 Outlook, SharePoint, Teams and Engage.
• Design and run training for Freedom Fund staff on how to use all Microsoft 365 programs, secure communications and cyber security
• Liaise with external IT service providers
• Support the Business Operations Manager in ensuring that the organisation is adequately protected from cyber security threats, including maintaining anti-virus software
• Support the Business Operations Manager in ensuring the organisation has the correct data security measures and storage mechanism in place to protect internal and external personal data, in accordance with local legislation – including data protection legislation.
• Assist the organisation in the safe storage and monitoring of data, including required retention and eventual disposal of personal data
• Provide plain language advice to management on IT risks and mitigation strategies
Policy and compliance
• Assist the Business Operations Manager in periodic IT audits
• Ensure IT systems, policies and procedures are both legally compliant and adhered to by staff
• Ensure IT assets and data are appropriately protected in any agreements with third parties
• Assist the organisation in the implementation of its data protection policy, abiding by the UK Data Protection Law
Qualifications and experience
Essential
• Entitled to work in the UK without work permit sponsorship from the Freedom Fund
• Proven track record of implementing new IT processes and policies in an organisation
• Experience of providing guidance and support on IT and cyber security matters across an organisation
• Experience of both Mac and PC support
• Comfortable providing support on Google Workspace, Microsoft Office 365 (OneDrive, SharePoint, Outlook, Teams) Slack, Dropbox and Zoom
• Up-to-date knowledge of data protection regulations and best practice
• Outstanding written and verbal communications skills in English, ability to use ‘plain English’ in explaining complex concepts and to present information in succinct ways
• Prior knowledge of UK Data Protection/GDPR laws and their implementation from an IT perspective a plus.
Personal attributes
• Excellent verbal and written communication
• Strong project management skills
• Strategic thinker with ability to bring structure in the development of new concepts
• Problem solving, logical troubleshooting and analytical skills
• Flexible, “can-do” attitude
• Ability to work independently, displaying strong initiative in solving day-to-day problems with limited direction
Compensation
• £43,341to £44,481per annum
• 10% non-contributory pension scheme.
• 25 days holiday pro rata, plus public holidays.
The client requests no contact from agencies or media sales.
This is a new role giving you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker and as a practical fundraiser. You will hit the ground running and come with strong ideas and skills to implement them.
As head of fundraising you will work closely with the CEO to grow charitable income and philanthropic support from governments, individuals, trusts and foundations, corporate companies and other areas. You will help her drive the charity's work forward and work closely with our project teams and see the direct impact of your efforts.
You will have developed your portfolio of fundraising skills over time within charities that work for social good and can demonstrate experiene in securing fundraising income particularly in securing five and six figure grants/donations. Experience of securing statutory funding will be essential. You will have experience of line managing junior fundraising staff and will be keen to develop your managerial responsibility.
You will be a confident and capable leader who will work with colleagues towards supporting an annual programme of circa £3m. This role is crucial to building the charity's long-term sustainability, with a focus on exploring innovative opportunities.
The role offers an exciting opportuinity for an experienced fundraising professional with a passion for tackling social problems particularly in child protection or related areas. It is a great opportunity to take the next step in your fundraising career and make an impact.
The charity is currently in a period of strategic review and over the coming years as our new strategy gets implemented and new projects are developed to widen our reach, the head of fundraising will develop a strong case for support and articulate the aims and impact of our work to funders. You will work with the CEO and the directors to turn this strategy into the growth that our work requires if we are to keep children safe from harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Job Purpose
Global Generation is looking for someone who is passionate about working with local communities to create safe, inclusive and inspiring green spaces. As the Story Garden Manager, you will be responsible for managing the Story Garden and our move in October 2025. You will work closely with our community engagement team, to ensure that the Story Garden legacy lives on in Somers Town. You will also manage our small Garden Team, to oversee horticultural, volunteering and community engagement activities at the Story Garden and for a short period of time, after the move, at our new site and/or in a new community hub created in Somers Town.
Organisational Context
Founded in 2004, we grow food, people and community for a fair and just world.
Our vision informs our two charitable aims which are the guiding principles for our work:
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To provide opportunities for the direct experience of natural wilderness environments for children, young people and adults
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To support young people to develop their full potential so they are able to contribute positively to society and the environment
We operate in the boroughs of Camden, Islington and Southwark and work with people of all ages, particularly children and young people. Working from educational and biodiverse garden spaces such as the Story Garden and Floating Garden in King’s Cross (with a permanent community garden currently being built in KX) and the Paper Garden in Canada Water, we combine activities such as urban food growing, carpentry, making, cooking, and healthy eating with dialogue, storytelling, creative writing, performance and art, silence and stillness. These practices help us to create the conditions for people to come together in a fuller and more connected sense of who they are and what they are a part of and, from that space, to practically and creatively contribute to ecological and social change.
This role is primarily based at the Story Garden in King’s Cross, working closely with our local community of Somers Town. You will work with the garden team, community engagement team, education & community programmes team, chefs, volunteers and engage people of all ages.
Main duties and responsibilities
Garden planning and management of Story Garden and related projects
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Support garden team with horticultural work, including planning and procurement
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Project manage Story Garden funded projects - responsible for ensuring outputs and outcomes are monitored and met, building strong relationships with and reporting to funders (City Bridge Trust, Future Neighbourhoods Phase 3)
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Work alongside our Community Engagement Manager to run community events
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Alongside the Head of Gardens, manage the general Story Garden budget
Project Management of Story Garden move
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Project manage the move of the Story Garden ensuring that there is a positive legacy to the work done at the Story Garden - this will involve donating plants, planters and structures to others in the local community
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Build on existing and create new partnerships with others locally, local community organisations and TRAs to deliver the legacy of the Story Garden
Training and volunteering
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Manage and deliver corporate volunteer days at Story Garden and the new garden we’re building
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Support the Seasonal Gardener on the running of the Gardening Club
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Work with the Somers Town Team to integrate volunteering and training opportunities within the wider area and upskill local people
Line management
- Line manage 3 members of staff and volunteers and support their professional development through regular check ins, monthly 1:1s and regular meetings about projects.
What we are looking for
Essential
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City & Guilds Level 2 Horticulture or equivalent and 3 years experience in a practical horticulture role, feeling confident enough to facilitate gardening activities
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Good understanding of organic horticulture principles and practice
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Experience managing multiple projects simultaneously, including budgeting and overseeing monitoring and reporting
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Experience working with multiple stakeholders
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Experience of line management
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Experience running volunteer sessions
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Excellent administration, written and verbal communication skills
Desirable
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Experience undertaking risk assessments
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Experience running corporate volunteer sessions
- Experience managing a community garden
These are some of our core values which we aim for all of our staff to share and develop to guide our work:
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Commitment to equity, diversity and sustainability in all aspects of our approach
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Passionate about working with people to engage them in ways to learn new skills, build connections and fulfil their potential
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A love of working outdoors, the natural environment and urban greening
- Appreciation of working across sectors, disciplines and worldviews
Benefits to working with Global Generation
We aim to create a supportive, creative and rewarding environment for you to work in. All members of staff are part of collaboratively developing how we work as an organisation. We do this through offering staff lunches, weekly team meetings, reflective spaces to learn together, away days and residentials which give us an opportunity to come together to reflect and explore different aspects of our work and collectively contribute towards the vision of the organisation. There are also opportunities for job related training and coaching as part of your own personal development, the opportunity to slow down, plan and reflect during the winter, and the possibility for additional support if the need arises through our partnership with the Camden Psychotherapy Unit.
This job description is issued as a guideline to assist you in your duties; it is not exhaustive and we would be pleased to discuss any constructive comments you may have. Because of the evolving nature and changing demands of our business, this job description may be subject to change. You may, on occasions, be required to undertake additional or other duties within the context of this job description, and according to the needs of the Charity.
We're looking for a kind, compassionate and resilient Support Worker to join our Mile End Young People Service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Working patterns includes morning, evening and weekends.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005831
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting customers to set personalised goals in the form of a Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of customer incidents.
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork.
Maximising referrals to ensure service capacity.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving customers in the design, development and delivery of the service.
Empowering customers to ensure they receive the service and benefits they are entitled to.
Encouraging and enabling tenants to pay their rent and avoid personal debt.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Typical Support Worker Qualifications are NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
Proficient in Microsoft Word
Ability to work as part of a team
Ability to work to deadlines
Good Record Keeping
Strong relationship skills
Sector related NVQ or equivalent
Sector work or equivalent experience in young people sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.