Administrator Jobs in Bloomsbury, Greater London
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Coordinator role
Due to the exciting expansion of our programmes we are seeking a new team member on a fixed term basis o support our next year of growth and delivery.
In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools.
What you will be doing
- Coordination of multiple projects and events
- Using systems and administrative processes to manage workshop delivery
- Enhance our feedback and customer service to all our stakeholders, including schools and volunteers
The skills and experience you will bring
- Managing multiple and often conflicting priorities
- Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
- Working in a fast paced environment
- Strong accuracy and attention to detail
- Understanding the importance of deadlines and achieving targets
- Excellent written and verbal communication skills
- Planning, coordination and organisation
- Time management
- Customer service delivery focussed with a desire to achieve targets and objectives
- Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
- Problem-solving and using initiative
To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps.
Job details
- £26,000 salary (pro-rata for part time)
- Full or part time opportunity (min 3 or 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Our Sales and Delivery teams aim to drive and develop new and existing business relationships to contribute to our impact and financial objectives and deliver customer satisfaction, advocacy and loyalty whilst delivering exemplary customer service to all our Clients and Instructor Members in Training. A critical aspect to this is ensuring all the administration required from point of enquiry through to delivery is carried out accurately whilst meeting key deadlines.
You will support different aspects of the customer journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and supporting with Associate and National Trainer (NT) matching, ensuring administration relating to these processes are completed effectively and within deadlines set.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to support and develop the work of the Christian Funders’ Forum (CFF). We are looking for an experienced coordinator with excellent relationship skills to continue to support and grow the membership of the CFF to enable the group to deliver on its mission to live and share Christ’s love through supporting each other and serving the Christian charitable sector.
The ideal candidate will possess administrative, digital, and social media expertise alongside the interpersonal skills needed to champion a positive, engaging membership culture to foster learning, sharing and collaboration.
You’ll be responsible for communication with members from both the Chairs and Executive CFF groups to coordinate meetings, ad-hoc training, and networking events. You will keep the intranet hub content rich and the website up to date to nurture the membership community.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join The Royal College of Radiologists (RCR) in our Governance team working on our Global activities and supporting our work in the Devolved Nations.
The Governance team are seeking a brilliantly organised and enthusiastic self-starter to make a significant contribution to the College’s involvement in global activities. Alongside a focus on supporting planning activities, the Global and Devolved Nations Coordinator will help coordinate staff and doctors attending national and global events, liaise with our overseas partners and arrange member gatherings. A high level of cooperation and teamwork between staff members is necessary to fulfil this role’s functions effectively and efficiently.
The successful candidate will be an excellent communicator, able to work collaboratively with external customers across time zones, colleagues and senior members.
They will also have first rate administrative and organisational skills and the ability to plan and prioritise a varied workload. It is important that as a Global and Devolved Nations Coordinator, the successful candidate has a commitment to providing a professional, positive and responsive service, as well as an understanding of cultural differences.
A willingness to travel both in the UK and overseas is a requirement of the job, although this will be planned in advance and likely to be three or four times a year.
What you’ll do:
- Lead the organisation and coordination of RCR’s global events activities
- Organise and commission briefings and/or speeches for the RCR President and Vice Presidents
- Support liaison with external partners/organisations
- The administration of and support to the RCR’s Devolved Nations Standing-Committees, and other RCR Boards and Committees
What you’ll need:
- Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues and external contacts
- Experience of coordinating events
- Good understanding of administrative process, systems and procedures including financial administration
- Accurate use and understanding of English including excellent written skills
- Great organisation skills with the ability to multi-task and work under pressure whilst maintaining a high level of accuracy and attention to detail
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
This vacancy closes midnight 27 October 2024. Shortlist interviews are scheduled for 1 November 2024 with selection interviews scheduled for 7 November 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Technology Project Coordinator
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT45 Technology Project Coordinator
Location: Home-based, UK, Nationwide. However occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: £30,497 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 12 months.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 November 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This role works as part of the Technology team to manage and successfully deliver various running technology projects that underpin the organisation’s strategic goals.
Key Accountabilities and Main Responsibilities:
· Executing a variety of project management administrative tasks as directed by the project manager.
· Monitoring project progress and creating project status reports for project managers and stakeholders.
· Assisting with resource scheduling so that team members have the resources they need to complete their tasks.
· Scheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle.
· Managing project management documents such as the project plan, budget, schedule or scope statement, risk and issues as directed by the project manager.
· Executing a variety of project management administrative tasks
· Communicate with key stakeholders, understand & support documenting their requirements
· Creation of work packages/user stories/tasks with subject matter experts from the business and technology team as part of defining project delivery resources and schedule.
About You
Experience and personal attributes:
· Experience with various Project Methodologies
· Experience with projects involving Microsoft Dynamics 365 CRM
· Excellent planning and organisational skills.
· Commitment and interest in improving services
· Achievement and success-oriented, self-motivated.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Project Manager, Project Coordinator, Project Administrator, Project Lead, Project Officer, Junior Project Manager, Technology Project Coordinator, Admin, Administrator, Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Predominantly home working
Hours: Full time (35 hours per week)*
* Employees who have completed the probationary period can choose to participate in a four-day working week.
The Royal Society of Biology (RSB) is a single unified voice for biology: advising Government and influencing policy; advancing education and professional development; supporting our members, and engaging and encouraging public interest in the life sciences.
The Royal Society of Biology is committed to promoting biology as a subject of choice to students in schools, colleges and universities. Through accreditation, we support and recognise excellence in biology teaching; champion a biology curriculum that challenges students and encourages their passion for biology; support young scientists through higher education; and provide career guidance at all levels.
Over the years, the accreditation programme has gone from strength to strength and, as a result, multiple strands of accreditation have been developed which includes Apprenticeship Accreditation, Foundation Accreditation, Standard Accreditation, Advanced Accreditation, Master's Accreditation, Doctoral Training Accreditation and International Accreditation.
The Accreditation Officer will join a small dedicated team, managed by the Director responsible for Accreditation, Training and Professional Registers. The successful candidate will help to ensure that the objectives in the RSB five-year business plan are met, with an emphasis on facilitating accreditation applications, including attending site visits as a Society representative. In addition, there will be a requirement to assist with the administration of Professional Registers and our Training offerings. This role will require a reasonable amount of UK travel, some international travel, and nights away from home.
To Apply
Create a free mySociety account and apply before 17:00 on Tuesday 29th October 2024 with a CV (2 page max) and covering letter (1 page max) outlining your suitability for the role. Interviews will be held on Wednesday 6th November 2024 by invite only.
You are welcome to contact us if you would like to discuss the post or your suitability.
Interviews will take place in Central London (by invite only).
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
Should you need any adjustments to this recruitment process, either at application or interview stage, please contact us.
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
Salary: £20,570 - £24,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.
Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
You’ll be responsible for arranging and confirming bookings for Theatre in Education play performances within schools, coordinating DSMF events and working with the existing Bookings Administrator to support our ever-growing delivery of drug education workshops withing schools. A key aspect of your work will be developing effective professional relationships with the theatre companies commissioned to deliver the performances, and with the schools we work with.
N.B. We won't accept just a CV so please fill in the application form attached.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We are seeking a proactive and self-motivated Programmes Coordinator to join our team. In this role you'll be responsible for planning, organising, and delivering a variety of activities, including symposia, the biennial prizegiving ceremony, board meetings and committee meetings, as well as assisting with general administrative tasks.
You’ll need to be highly efficient and detail-oriented, ensuring that all activities are meticulously managed and executed flawlessly. As a self-starter, you'll work independently, taking ownership of processes from start to finish. Your ability to prioritise tasks, meet deadlines, and maintain a high level of organisation will be critical in successfully managing multiple responsibilities simultaneously.
If you thrive in an environment where you can take the initiative, demonstrate your proactive nature, and showcase your efficient approach to coordination, we invite you to apply for this exciting opportunity.
Please note, this advert will close to applications as soon as we've found the right candidate, and we're looking for someone to start ASAP, so we encourage early applications.
About Rank Prize
Founded by Lord Rank in 1972, Rank Prize stimulates and celebrates research in optoelectronics and nutrition; the two fields of research at the heart of Lord Rank’s interests and businesses. We not only award substantial prizes in recognition of significant advances in the relevant fields of science, but also actively promote the extension and spread of knowledge in these areas of research. Our initiatives include organising symposia, sponsoring lectures, and awarding grants to support training and facilitate career development, with a special focus on students and early career researchers.
Rank Symposia
Our symposia provide a unique platform for scientific exchange, facilitating in-depth discussions and exchanges of knowledge among participants who have expertise in a particular subject relating to optoelectronics or nutrition. The symposia play a crucial role in advancing scientific knowledge, promoting interdisciplinary collaboration, and stimulating further research in the fields.
Our symposia are intentionally kept small, ensuring a focused and engaging experience for all participants. With approximately ten internationally-recognised speakers at the forefront of their respective fields, these symposia bring together a select group of brilliant minds, eager to share their groundbreaking research and insights. Alongside these distinguished speakers, we also invite around 20 early-career researchers, recognising the importance of nurturing the next generation of scientific pioneers.
By fostering an intimate and inclusive environment, our symposia inspire intellectual growth, spark innovation, and cultivate a vibrant scientific community. We believe that these transformative gatherings have the power to ignite new ideas, drive research breakthroughs, and ultimately shape the trajectory of scientific advancement.
The Rank Prize
The Rank Prize is a prestigious award recognising significant contributions in the fields of nutrition and optoelectronics. The Prize is awarded biennially at our prizegiving ceremonies. These events gather an audience of around 150 distinguished individuals including renowned professionals, academics, influential leaders and experts in the fields of nutrition and optoelectronics, who come together to celebrate the outstanding achievements and contributions of the honoured recipients.
Location and travel
We all work remotely, however travel and overnight stays are required as part of the role. You'll attend around 3-4 symposia a year, which run from Mondays to Thursdays and are currently held in the Lake District. You'll also attend 2-3 half-day meetings in London a year, which may require overnight stays depending on how far away from London you live. It would be helpful if you had a full UK driving license and access to your own car.
What we offer
- 25 days of annual leave plus bank holidays (which will be pro-rated for a 0.8 FTE position) in addition to office closure between Christmas and New Year
- A £1,200 working from home allowance
- All the necessary equipment to work from home
- 7.5% employer pension contributions
- Life Assurance, Group Income Protection and Critical Illness Cover
- A generous staff training budget
Regrettably we won't be able to provide feedback on unsuccessful applications
Please submit your application through Charity Job. Unfortunately we're unable to accept applications that have been sent to us directly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The main purpose of this role is to support the development of the champions network through the development of relationships; exceptional communication; logistical management and administration. You will also support the wider Starlight Team, especially fundraising and marketing, with health professional and family stories that can engage supporters across all media and inspire the public to donate to Starlight. You’ll take the lead on creating opportunities for visits to healthcare settings where possible and appropriate. You’ll help with the facilitation and delivery of meetings, training sessions and webinars. You will also contribute to the development of our Health Play Awards, which have rapidly become recognised as the highest accolade for play professionals in healthcare.
You will report directly to the Play Professional Development Manager.
The client requests no contact from agencies or media sales.
Liberty is seeking an Operations Assistant. The postholder will work closely with the Head of HR & Operations to facilitate the smooth running of Liberty’s office
This is an exciting, broad and varied role with opportunities to gain experience in new areas such as office administration, facilities, IT, health and safety as well as event planning. This role is office based with one day a week working from home.
The successful candidate will be an effective communicator with excellent IT and problem-solving skills and will be self-motivated and able to work well in a team environment.
The successful candidate does not need to demonstrate extensive experience in operations, and we do not require the postholder to have any specific qualifications. We are looking for someone who has great interpersonal skills, is proactive and interested in learning new things, and who is excited to be part of a team in one of the UK’s oldest and most effective human rights campaigning organisations.
To support the postholder’s career development goals, an enhanced training & qualification budget is on offer and appropriate time will be protected for this purpose.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from historically underrepresented groups.
The deadline for applications is 5PM Monday 11 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday and Friday 28/29 November 2024
Second round interview will be held on Tuesday 3 December 2024
Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.
Apply via the job board on our wesbite.
Reporting to: Facilities Manager
Location: Kings Cross, London
Contract and hours: Permanent contract – 35 hours per week, Monday to Friday (office-based)
About us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians.
About the role
We have an exciting opportunity to join our Facilities team as our Office Assistant, reporting directly to the Facilities Manager.
The Office Assistant role within the Facilities team is a key post assisting the Facilities Manager in ensuring that the charity provides a warm welcome to all its employees, visitors and guests, ensuring they experience a safe and comfortable working environment.
You will be the first point of contact at our office, responding to telephone and email queries that the charity receives, be a champion of our sustainability initiatives and a key support to the internal team with any office-related or facilities queries. You will also provide additional administrative support to our People & Culture team, ensuring job applicants have a positive recruitment experience and supporting the onboarding and welcome of new starters to the charity.
About you
We are looking for an individual with an understanding of the key qualities of excellent customer service, who is able to demonstrate these with internal and external contacts and stakeholders. You will be able to communicate effectively, both verbally and written, and be able to adapt your tone when communicating with different audiences.
You will have a high level of attention to detail, be highly organised, and able to prioritise tasks, to ensure completion of deadlines. You will work in a timely and efficient manner to respond to enquiries in line with our processes and procedures.
We are looking for someone with high levels of self-motivation, and you will be proactive across all elements of your work, with a willingness to keep learning and finding new ways to add value. You will have a passion for the work we do and be committed to the Help Musicians cause.
You will be required to work from our London office 5 days per week.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: 9am on Thursday 24th October 2024
Interview dates: 30 & 31 October 2024
Please note, candidates will be required to complete a Basic DBS check and provide evidence of a clear result, if offered the role.
All enquiries and applications should be made to our HR Team via the Recruitment email on our website.
The client requests no contact from agencies or media sales.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
About us
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
The Role
We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.
You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.
The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.
You will work closely with the Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation
This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.
How to apply
You will need to:
- Submit a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
Closing Date: Sunday 3 November
Interview date: 7 November (likely to be in person)
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Practical Support Coordinator (Part-time, 0.6 FTE)
Location: Remote / Hybrid / Flexible
Contract: Temporary until March 2025
Are you an organised and empathetic professional with a passion for helping small charities thrive? A leading charity support organisation is seeking a Practical Support Coordinator to join their Services and Partnerships Team on a temporary basis until March 2025.
About the role:
As a Practical Support Coordinator, you will play a vital role in delivering practical support to small charities, responding to enquiries via the helpdesk, and coordinating monthly support webinars. You will also provide administrative support to the Small Charities Advisory Panel, helping to facilitate smooth recruitment and meeting organisation. This role offers an exciting opportunity to work within a dynamic team, offering practical guidance and helping to strengthen the services provided to small charities.
Key responsibilities:
Helpdesk Support:
- Respond to enquiries from members and non-members, providing guidance on charity setup and operations
- Log and track enquiries using the organisation's CRM
- Promote membership and other services as appropriate
- Maintain high levels of customer service
Webinar Coordination:
- Support the organisation of monthly practical support webinars
- Work with internal teams and external partners to ensure smooth webinar delivery
- Assist in preparing materials, sharing resources, and providing administrative support during webinars
Advisory Panel Administration:
- Organise and schedule quarterly panel meetings for the Small Charities Advisory Panel
- Liaise with staff, panel members, and external contacts to arrange meetings and interviews for new members
- Compile agendas, circulate papers, and ensure effective meeting coordination
Who we're looking for:
You are an experienced administrator with a strong customer service ethos and the ability to manage multiple tasks independently. You will bring a high level of organisation and communication skills, as well as a passion for working with diverse stakeholders. Previous experience in the charity sector is a plus, but not essential.
Skills and experience required:
- Proven experience in an administrative role
- Excellent verbal and written communication skills
- Strong organisational skills with attention to detail
- Ability to manage time effectively and prioritise workload
- Experience in customer service, including handling difficult conversations
- Ability to work both autonomously and as part of a team
- Commitment to equity, diversity, and inclusion
- Experience in the charity or voluntary sector (desirable)
What’s on offer:
- Flexible working hours (0.6 FTE)
- An opportunity to support small charities and make a meaningful impact
- Collaborative and supportive team environment
How to apply:
If you are passionate about supporting small charities and have the organisational skills to help deliver crucial services, we would love to hear from you. This is a fantastic opportunity to contribute to an organisation that plays a vital role in empowering small charities. Apply today to make a difference!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.