Administrator And Finance Officer Jobs
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We are excited to announce the opportunity for a Director of Development to join our dynamic Senior Management Team at the Lyric. In this role, you will spearhead the growth of our philanthropic and supporter income in line with our ambitious Strategic Vision. You will lead a small, passionate team to craft and execute innovative fundraising ideas and campaigns.
Your mission will be to achieve a fundraising target of around £750,000 annually by engaging with individuals, trusts, foundations, and corporations to secure this crucial income.
The Lyric embodies a culture of warmth and inclusivity, and we welcome you to become a part of our community. We actively encourage individuals from all backgrounds to apply for this position. Our goal is to establish a workforce that mirrors the diversity of our society, bringing together individuals with a myriad of skills and experiences to influence our work. We are especially eager to hear from candidates from the global majority and those with disabilities. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer and is proud to provide support to parents and carers working in the theatre.
‘‘The Lyric …it’s simply a theatre that thinks for itself.’’ A.A. Milne
The client requests no contact from agencies or media sales.
Job Title: Interim Financial Controller
Location: London (Hybrid)
Responsible for: Two Finance Officers directly and a Finance Assistant indirectly
Duration: Eight months fixed term, starting from 1st September 2024 (maternity cover)
Gross annual salary: £54,000
Deadline: 8th Aug 2024, 17:00 UK time.
Conciliation Resources
Conflict is difficult, complex and political. The world urgently needs to find different ways to respond. Conciliation Resources is an international organisation committed to stopping violent conflict and creating more peaceful societies. We work with people impacted by war and violence, bringing diverse voices together to make change that lasts.
For over 25 years, we have been making peace possible. We currently have over 80 full and part-time staff members, working mainly out of the London and Australian offices. We work with over 70 locally-based and international partners worldwide.
Job Overview
Finance Team
The Interim Financial Controller sits within a Finance Team, which provides the full range of financial support, reporting and services across Conciliation Resources to support the efficient and effective running of the organisation and the delivery of its work.
Other senior finance team roles include an Income & Treasury Accountant, as well as a Senior Finance Business Partner
Job Purpose
The Financial Controller has responsibility for the maintenance of business processes and controls, expenditure and balance sheet transactions. He/she also works with the rest of the Finance Team and other teams to ensure smooth and timely project and statutory audits. The Interim Financial Controller will provide cover for this role while the postholder is on maternity leave.
Scope and Accountability
The Organisational Support team provides support to all parts of Conciliation Resources in the areas of financial management, personnel (HR) management, fundraising, information and communications technology, facilities and organisational communications.
The post-holder works closely with others in the Finance Team and other staff across Conciliation Resources as well as our organisational partners. This is a key role in both delivering and developing our financial controls framework, processes and procedures and being able to respond to and resolve problems. The Interim Financial Controller will also have line management responsibilities.
Person Specification
Essential
• Experience in managing projects funded by the European Union, FCDO and other donors, including donor relationship management, programme development and narrative and budget reporting.
• Qualified Accountant (CCAB) with substantial experience of working in an accounting function
• In-depth knowledge and understanding of internal controls and finance & accounting processes
• Proven experience of managing month end and year end processes including audits
• Substantial experience of balance sheet reconciliations and preparation of supporting schedules for audits
• Experience of managing a purchase ledger and payments function within a busy finance function
• Good working knowledge of tax and VAT in the Charity context
• Meticulous and good attention to detail
• Good communication skills
• Determined and assertive, prepared to get into the detail to understand the complex issues and find solutions
• Proficiency in the use of Excel and major financial accounting packages
• Good time management skills, ability to prioritise workload and ability to work to strict reporting deadlines
Desirable
• Experience of working in a grant-funded environment
How to Apply
The Job description is attached to this advertisement. Please do not send your CV or Resume at this stage.
Please download the Application form and Application Statement and submit them via email
The client requests no contact from agencies or media sales.
Do you want to inspire people to play their part in God’s transforming mission in the world? The Philanthropy Officer will help to find and engage supporters who care about leadership and mission in challenging contexts. If you are someone who is highly organised, enjoys getting to know people and can craft creative, personalised communication, this could be a great role for you.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Full-time (37.5 hours/week), permanent. Applications are also welcome from candidates who wish to propose a part-time arrangement of 22.5 hours/week or more.
Location: Home-based with a requirement to attend regular 2-day team meetings in Oxford.
To apply, please follow the directions on our website.
- Closing date for applications: 4 August 2024.
- Interviews will take place the week commencing 19 August 2024.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
The client requests no contact from agencies or media sales.
Start date: 01/09/2024
About the organisation
CARAS is a registered charity working with people in south London and beyond who have an asylum or refugee background. Our values are:
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Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
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Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
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Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
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‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
CARAS strives to keep community members’ voice at heart of all the decision making, building opportunities for discussion and feedback at every level. We offer training and support for those who want to gain leadership skills and contribute to the running of CARAS. We are members of reward schemes including Jack Petchey, AQA Unit Award Scheme, and we also hold a Gold Quality Mark from London Youth, an Investors in Volunteers quality mark, and we hold membership with the Fundraising Regulator. CARAS is a lively organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life.
About Fundraising at CARAS
CARAS offers holistic early-action support to refugees and people seeking asylum, ensuring individuals have the knowledge, skills and confidence they need to thrive in the UK. Founded in 2008, we have co-created our thriving adult and youth services in partnership with CARAS community members over the last 16 years and now run a thriving weekly provision of social and educational programming delivered alongside wrap-around casework support.
The growth in our service has been underpinned by great success in fundraising which has allowed us to consistently grow year on year, with our current annual budget now standing at approximately £750,000. Fundraising is led by the Head of Development and Impact. The creation of the Fundraising Officer role is an exciting new step for CARAS, providing us with the opportunity to get to understand our supporters more deeply, and build meaningful new partnerships with businesses and investors across many sectors to improve the outcomes for individuals with a refugee background across south London. Working together with the Head of Development and Impact, the role with focus on nurturing individual giving, community fundraising, CSR partnerships and building relationships within our local community, increasing our unrestricted income as you go.
We are seeking a creative, motivated worker who has ideas for how to support a thriving organisation, helping us build new relationships and partnerships that will support CARAS to maintain and adaptive and iterative approach towards our work to ensure that person-centred support is available when new-arrivals need it most.
The successful candidate will be a self-starter, skilled at relationship management and familiar to individual giving. They will need to be able to build corporate partnerships, develop and deliver campaigns that drive support from our donor base, create fundraising events that bring our work to life, and build and maintain effective donor stewardship and retention journeys that create proximity to our work. CARAS is intentional within our efforts to include community members throughout all aspects of our work, and the successful candidate must be deeply committed to community member inclusion in a manner that is meaningful and not extractive.
Additional benefits
CARAS offers 28 days’ annual leave per year. CARAS also pays into a workplace pension with employers’ contributions currently at 7%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly.
Hours can be flexible and can include working from home. There are also benefits including discretionary leave available to study or volunteer, an enhance parental leave policy, and the opportunity to take a sabbatical.
About the role
This role focuses on scaling CARAS’s unrestricted income portfolio, building CARAS’s support base to sustainably increase our income. Working closely with the Head of Development and Impact, this will include:
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Planning and executing individual campaigns and appeals, including our annual Big Give campaign.
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Developing a powerful case for support, articulating our work, its impact and the impact donors have.
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Writing donor communications
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Developing and delivering effective donor stewardship and retention journeys to retain donors and maximise support.
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Identifying and cultivating relationships with our local community, building new partnerships with businesses and individuals to unlock giving opportunities.
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Inspiring an exciting range of community fundraising campaigns run by our supporters, providing help and guidance where necessary.
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Running fundraising events, bringing program teams and community members together with supporters to bring our work to life.
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Monitoring the performance and measure critically against targets.
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Undertaking research to understand who are supports are, their motivations to give, and plan engagement strategies.
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Managing a donor database.
The successful candidate will need to be able to work in Tooting for face-to-face meetings.
Person specification
Essential criteria:
• Experience successfully managing income streams to grow revenue and deliver results against agreed targets
• Excellent communication skills and experience in relationship management
• Excellent copywriting, creative and proofreading skills
• Experience reviewing and evaluating data, pulling out trends to inform future work • Experience monitoring and operating within agreed budgets
• Excellent organisation and administrative skills
• Excellent attention to detail
• Excellent IT Skills
• Ability to be self-motivated, manage own work and work as part of a team
• Commitment to the mission and values of the organisation
• Willingness to learn about issues facing refugees and asylum seekers
Desirable:
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Experience or knowledge of issues facing refugee and asylum-seeker groups
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Experience working with refugee and asylum seeker groups
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Experience working on individual giving within the charity sector
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Experience developing donor stewardship and retention strategies
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Experience building CSR partnerships
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Knowledge of one or more community languages (including but not limited to Arabic, Somali, Tigrinya, Amharic, Pashto, Dari, Farsi and Kurdish)
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Experience managing donor databases
We are particularly interested in receiving applications from individuals with lived experience of the asylum system, whether in the UK or elsewhere.
Please submit your completed application form by 9am on the 29th of July 2024. Complete all sections and include examples where possible. Your examples can include your own lived experience, volunteering roles, education and previous employment.
Interviews will take place on Monday 5th or Monday 12th of August. Interviews will be in person, hosted at our premises in Tooting, South London.
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
The Philanthropy Officer will be a vital member of the high performing Philanthropy team, responsible for both hands-on fundraising as well as providing prospect research and administrative support. This fantastic role offers the opportunity to gain wide-ranging experience across high-value fundraising, learning from skilled and successful colleagues in a sector at the cutting edge of philanthropic activity and helping to raise an ambitious £2.5m in 2024/2025.
You will be responsible for proactively identifying and researching new supporters, coordinating introductory letters to newly established trust and foundations, processing income, thanking donors, ensuring accurate and compliant data keeping, and providing administrative support.
There will be plenty of learning and development opportunities, from contributing towards our high value events, working with colleagues on 6 figure opportunities and drafting and reviewing our communications.
If the above sounds interesting, we're keen to hear from you. Previous experience working in a charity sector isn't essential and we're happy to hear from candidates from various sectors who are keen to work for Mind and make a real difference to the lives of those of us experiencing mental health problems.
Key duties and responsibilities
The post holder will:
1. Coordinate the monthly small trusts mailing programme, refreshing mailing lists and ensuring communications are tailored and compelling.
2. Manage a small caseload of higher value supporters and prospects, ranging across trusts, foundations and individuals, and raise income by initiating and developing meaningful and enduring relationships to support Mind's charitable delivery.
3. With a range of tools, help build a strong and up to date pipeline of appropriate funders for the wider team by identifying and qualifying new prospects.
4. Manage the thanking process for unsolicited gifts and donations, ensuring personalised, timely and sensitive communication with funders.
5. Work closely with Income and Operations, Finance and CRM and Data teams to ensure all donations are processed in a timely and accurate way, have correct income codes, resolve income queries, transfers and discrepancies and ensure that the team receives timely reports in the appropriate format.
6. Input into annual and quarterly phasing of income: setting ambitious financial ask targets for donors and prospects in your caseload, carefully monitoring and reporting on progress of income, assessing risk to the budget to inform current and future financial years, and working to mitigate any loss of income.
7. Where required, help with ad-hoc prospect research and due diligence requests, completing and refreshing research profiles, using external resources and databases.
8. Provide support on stewardship event activities including coordination of guest lists, writing guest profiles, recording invites and activity on the database.
9. Support and coordinate team communications, including writing and reviewing copy for impact reports, newsletters, thank you letters and annual review mailings.
10. Ensure Mind's database has accurate and up to date records which adhere to Data Protection requirements and produce reports as required to help senior officers and managers analyse pipeline movement and income projection.
11. Undertake the accurate recording and maintenance of donor records on the database (Microsoft Dynamics), and other systems, adhering to business rules and protocols, Data Protection and Fundraising Regulations.
12. Stay informed of Philanthropy trends across the sector, actively participating in fundraising networking groups and bringing ideas to inform Mind's philanthropy activity.
13. Develop and maintain relationships with key internal contacts across departments such as External Relations, Mind Cymru and local Minds as appropriate.
14. Undertake any additional duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
About the role
A4S was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
The Personal Assistant will provide professional diary, business and administrative support to four roles - the Executive Director of Knowledge and Learning, the Director of the CFO Programme, the Director of Capital Markets and Fundraising, and the Head of Europe and Global Reporting Lead (‘the principals’).
Responsibilities of the role will include:
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Plan and co-ordinate the principals’ diaries, arranging meetings and calls, and helping to prioritise time.
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Manage logistics for meetings, ensuring agendas, briefs and papers are prepared, as appropriate.
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Monitor email traffic, ensuring the principals’ email inboxes are prioritised and highlighting urgent emails for action.
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Organize the logistics and travel arrangements for overseas business trips undertaken by principals.
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Arrange logistics for meetings and workshops, including liaising with attendees and their PAs, and circulating papers.
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Attend meetings, take minutes as required and produce documentation in a timely manner.
Download the full job description attached to this vacancy.
About you
You will have administrative support experience and previous PA/Secretariat experience, including responsibility for diary management for multiple principals concurrently. You will have a proven ability to work efficiently under pressure to meet deadlines and have excellent organizational skills.
Excellent communication skills (both written and oral) and proven experience of engaging with a wide range of people at all levels in a professional capacity are essential. Candidates must also demonstrate a high level of attention to detail and be comfortable working with various new IT systems and software.
Interest in sustainability, business, and/or finance, as well as knowledge of Salesforce or similar CRM systems and European languages other than English, would be an advantage.
Further specifications are available in the full job description.
About us
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a vibrant organizational culture.
You’ll join a small team of about 45, who are based primarily in and around London. You’ll interact and work with most of your colleagues and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.
Our dedicated office is in Mindspace Shoreditch- a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days - with team volunteering days also on the horizon.
Benefits
The benefits outlined below are specific to UK employees, however, we strive to provide similar benefits for staff in other locations.
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25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).2.
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Up to 5 days per year for volunteering.
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BUPA private medical insurance which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.
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A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.
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WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.
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Death in service and income protection insurance.
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Perkbox membership, offering: generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; Perkbox Medical, through which you can book virtual GP appointments and receive prescriptions; and a wellness hub with content covering nutrition, workouts and meditation.
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Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused)
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A ‘cycle to work’ scheme.
To apply
You can find the full job description attached below – please read this carefully before applying.
Please complete the application form by clicking 'apply' below, submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.).
We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.
Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role.
Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship.
For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ attached to this vacancy.
The Tropical Biology Association is looking for an office manager to assist in the running of the TBA office in Cambridge, administer TBA’s training courses, and support the executive director. The Tropical Biology Association is a small and dynamic NGO based in the David Attenborough Building with a sister office in Nairobi, Kenya. TBA runs a variety of courses that build the capacity of conservation leaders throughout the world.
PERSON SPECIFICATION
Educated to A level standard
Good knowledge of Excel, Word and other office software
Excellent organisational and administrative skills
Excellent communication skills
Ability to use own initiative and judgment
Ability to work independently as well as part of a small team
Flexible approach to managing high workload with multiple tasks in a changing environment
Good interpersonal skills, diplomatic and able to work well with people
Experience of office management and administration
Experience of spreadsheet packages and of book-keeping and tracking budgets
An interest in conservation or education is desirable. Applicants must have the right to work in the UK
The responsibilities of this role include:
Administration of the field courses and training workshops
Book-keeping and finance
Reports and communications
For more information about the dutieis and responsibilites please check out the attached Job Description PDF.
Job based in Cambridge, UK office (not remote working).
Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
We are proud to be partnering with an environmentally focused, grant giving organisation to help source their new Senior HR Officer on a temporary basis for the next 3 months with a view to becoming permanent. Fully remote, full time and occasional visits to London. Immediate start.
You will lead in the coordination of the charity’s HR functions, particular with a focus on an employee’s life cycle. You will be responsible for coordinating a range of human resource functions including recruitment, onboarding, benefits administration, and performance management and professional development.
The Senior HR Officer supports the Director of Finance and Operations in ensuring that the Human Resources Function is strategic, strategically aligned, and effective. The roles set the foundational processes in place to facilitate people decision making in a manner that enhances organisational impact.
● Lead in all HR function coordination aspects
● Ownership of all employee life cycle functions; from recruitment and onboarding to voluntary separation - and ensure that every staff member experiences the charity in a value aligned and consistent manner.
● Contribute to strategic HR planning and facilitate implementation. Including contributing to the development of and facilitating implementation of HR strategies that address change requirements of the organisation.
● Contribute to policy development and facilitate implementation and compliance.
● Lead in developing and maintaining HR metrics, including providing data and information enabling HR governance and advisory functions to be fulfilled as well as HR compensation and incentive plans to be developed. More specifically: Lead the coordination of maintenance HR functions
● Develop standard operating procedures for all routine HR Coordination activities. Take ownership of all employee life cycle functions - and ensure that every staff member experiences the charity in a value aligned and consistent manner - from recruitment to separation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
The Food Foundation’s vision is a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.
We are seeking a dynamic and organised Office Assistant to join our team. The ideal candidate will be passionate about supporting day-to-day office operations and contributing to a welcoming and inclusive environment for all employees and visitors. Reporting to the Executive Director, this is a really important role for the organisation, a small charity with around 20 employees. The primary function of the role is to keep the office running smoothly; you will also be supporting our trustees and governance of the charity, as well as assisting with recruitment and HR administration.
You will be someone who enjoys building productive relationships with people at all levels, both in person and online; the role includes managing our Executive Directors Diary, and organising Trustee meetings, so that will include liaison with our trustees, important funders and partners – a high level of verbal and written communication skills are essential.
The role is based at our offices in Brixton, and because of the nature of the role, it is office-based. We are happy to consider either full time or part time working (a minimum of three days or the equivalent hours.
- Let us know whether you would prefer to work full time or part time, and the working pattern that you would prefer.
Areas of Responsibility
Office
Keeping the office tidy and well managed – this includes:
·Support the office by ensuring stocks of tea, coffee and basic stationery are maintained.
·Handling one-off purchase requests for special items.
·Organising team meetings and occasional working lunches.
·Respond to queries and information from the team.
·Working with external IT support for IT problems e.g. sending broken laptops to IT support team.
·Maintaining a record of our laptops and other equipment.
·Being the lead administrator for our CRM system, Zoho, and HR database, Breathe.
·Managing the office email box where we receive general emails, circulating and responding to incoming mail as needed.
·Answering calls to our virtual landline, passing on messages as appropriate.
·Supporting the Executive Director with diary management.
·Assisting the wider team with travel booking.
Governance
·Supporting our trustees, committees and expert advisory group through liaison and scheduling meetings.
·Collating and sending papers out in advance of these meetings.
·Administrative support at meetings.
·Preparing minutes of meetings.
HR
·Support the Team with recruitment, posting jobs, and coordinating interview times and dates.
·Organise onboarding for new employees, including IT provision, DBS checks and induction.
·Supporting HFO with developing the use of our HR Database.
·Ensuring leave, training and basic HR information is accurately recorded.
·Supporting SMT to organise away days, office party, etc.
·Supporting staff wellbeing initiatives.
·Work with the HFO to develop our EDI and other policies.
This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.
Further developments to the role, time permitting, may include involvement with some of our exciting projects or supporting the Finance Assistant.
Person Profile
·Experience of planning and organising your own workload and dealing with conflicting priorities.
·Comfortable working under pressure and flexibly switching between tasks, often at short notice.
·Excellent IT skills with a good working knowledge of Microsoft Office.
·Experience of working with spreadsheets and databases.
·Ability to maintain electronic diaries of a team and experience of coordinating meetings, both internal and external.
·Good oral and written communication skills and experience in using a variety of communication methods.
·Experience of minute taking for formal meetings of up to fifteen people.
·Using initiative and discretion to action items requiring immediate attention, referring matters to others as appropriate.
·Ability to solve problems, using information from a variety of sources to aid analysis and make timely decisions, with high attention to detail and proven ability to be methodical and accurate.
Experience of using Zoho, Canva or Breathe is desirable but not essential.
Personal Skills
·High levels of professionalism, with the ability to use absolute discretion, initiative, and personal judgment for dealing with sensitive and confidential matters.
·Excellent interpersonal skills and the ability to work collaboratively, build good relationships and influence others.
·Demonstrable evidence of good practice in relation to equal opportunities and diversity.
·A motivated and proactive attitude with a commitment to ongoing professional development.
·Confident working with staff and stakeholders at a senior level in the organisation.
This role is offered as a Grade 1 or Grade 2 level post, depending on the level of experience of the person appointed. Accordingly, the salary will be between £25,642 and £31,450.
Responsibilities of the role will be adjusted according to the grade appointed and the number of hours worked.
- Let us know whether you would prefer to work full-time or part-time and the working pattern that you would prefer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
1.Main purpose of role
To develop The Family Centre Deaf Children’s (FCDC) fundraising channels and secure income from grant funders and individual donors in order to sustain and develop the charity’s services and infrastructure, building strong relationships with key stakeholders and contributing to FCDC's overall strategic development, aims and operations.
The Development Officer is responsible for overseeing the development and implementation of our Fundraising Strategy 2024-2029 to support the charity’s continuous improvement, financial sustainability and future growth.
The post holder will be responsible for inspiring individual donations to the charity through local giving initiatives and further developing the charity’s existing income channels including:
· Community and events fundraising
· Individual giving
· Grants from Trusts and Foundations and other relevant grant income sources.
2.Duties and Responsibilities
2.1 General
· To champion FCDC’s vision, mission, ethos and values (internally and externally).
· To comply with all relevant charity and other legislation.
· To uphold and contribute to the updating of FCDC’s internal policies and codes of conduct.
· To contribute towards the delivery of the charity’s strategic, operational, and departmental plans.
· To develop and maintain good working relationships with FCDC staff members, Trustees, service users, volunteers and other key internal and external stakeholders.
2.2 Income generation from individuals
· Sustain and grow FCDC’s individual donor base and community fundraising in line with agreed income targets.
· Research and identify potential major donors.
· Work alongside the Centre Manager and Board of Trustees to develop relationships with potential donors.
· Work alongside FCDC’s Fundraising Working Group, Centre Manager and Events and Family Development Officer to develop and coordinate an annual calendar of community fundraising events.
· Develop local individual giving campaigns and social media appeals to secure individual donations.
· Ensure all fundraising activity is in keeping with the Fundraising Regulator’s Code of Fundraising Practice and is compliant with fundraising regulations.
· Ensure all fundraising activity is in keeping with FCDC’s mission, values, ethos and objectives.
· Ensure Gift Aid is claimed on all eligible donations and appropriate Gift Aid records are kept.
· Ensure our email opt-in and supporter subscriber lists are kept up to date.
2.3 Income generation from Trusts, Foundations and Statutory Agencies
· Maximise income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted income in line with agreed income targets.
· Build and manage relationships with Trusts and Foundations to secure grants of £5,000 or more.
· Research, contact, correspond and meet with funders (as and when required) to build relationships prior to submitting funding applications.
· Collaborate with the FCDC team across the organisation to create compelling fundraising proposals and produce high-quality applications, reports and budgets.
· To assume responsibility for a portfolio of current and potential grant funders to maintain, grow and/or revive their support for the charity.
· Develop a robust pipeline of charitable Trusts and Foundations to support FCDC’s services and activities.
· Maintain relationships with funders between applications to nurture positive relationships between them and FCDC.
· Work alongside the Centre Manager and Board of Trustees to develop partnerships and positive working relationships with current and potential grant funders.
2.4 Donor engagement and stewardship
· Working closely with FCDC’s Centre Manager and the Chair to develop a donor journey that encourages long term support from individuals.
· Process individual donations, including: recording donations, thanking supporters in a timely fashion and responding to ad hoc supporter queries.
· Contribute to and proofread fundraising appeals, marketing materials and FCDC digital content.
· Support existing and new supporters of the charity in their initiatives to raise funds for FCDC.
2.5 Funder and donor data management
· Ensure that all funders and individual donor contacts and activity are accurately recorded on our funder and donor database.
· Work alongside the Centre Manager to ensure that all personal data is gathered, held, and used in-line with relevant data protection regulations and FCDC’s Data Protection Policy.
· Accurately record Trusts, Foundations and other grant income data on FCDC’s financial ICT system.
· Compile and submit timely funder reports, working alongside the Centre Manager in checking monitoring data, proofreading reports and ensuring reports are uploaded to funder portals, as and when required.
2.6 Fundraising Strategy 2024-2029
· Oversee the development, implementation and monitoring of FCDC’s Fundraising Strategy 2024-2029, with specific focus on individual giving, community fundraising and Trusts and Foundations.
· Support the Chair and Centre Manager to set up a new Fundraising and Events Working Group (consisting of volunteers, service users, Trustees and staff), who will support and act as a sounding board for new fundraising initiatives and open doors to new income streams.
· Keep up-to-date with fundraising trends, opportunities and best practice and recommend changes in our funding strategies and annual fundraising action plans.
· Maximise income from new fundraising opportunities as and when they arise in the course of our work. For example: local sports group donations and company payroll giving.
2.7 Reporting
· Regularly report on fundraising outputs, outcomes and the impact of fundraising initiatives to staff, the Chair and the Board of Trustees.
· Contribute to funder monitoring activities and evaluation reports to ensure that FCDC meets its reporting obligations to funders.
2.8 Other
· Contribute to FCDC’s positive working culture, strategic direction and the future growth of FCDC by participating in team meetings, supporting other staff in their work and contributing ideas and feedback across the organisation.
· Ensure that key stakeholder enquiries, contact details and other relevant records are maintained and kept up-to-date.
· Undertake other reasonable duties and responsibilities which the Chair may request from time to time.
· Actively participate in the staff appraisal scheme and be committed to learning and development in line with the Charity’s aims and objectives.
· Manage and liaise with volunteers, service users and other stakeholders as necessary.
· In collaboration with the Centre Manager and other colleagues, you will help ensure our website is engaging and up-to-date.
PERSON SPECIFICATION
Experience
Essential
1. Experience of working in a fundraising role.
2. Experience of writing successful grant applications / proposals and reporting of successful bids.
3. Experience of developing and delivering successful online fundraising campaigns via social media or websites.
4. Experience of financial planning and budgeting.
5. Experience of using Microsoft Office.
Desirable
1. Experience of working with volunteers.
2. Experience of working for a small non-profit organisation.
3. Interest / experience of hearing loss and the D/deaf community.
Knowledge
Essential
1. Knowledge of where and how to access local and regional charity income streams, national fundraising opportunities, pathways, etc.
2. Knowledge of data protection and GDPR.
3. Knowledge of the Code of Fundraising Practice.
Desirable
1. Fundraising qualification.
2. Other relevant qualification that would be suitable for this role.
Skills and Abilities
Essential
1. Excellent communication, interpersonal, presentation and influencing skills, with the ability to build and maintain positive working relationships.
2. Excellent proposal writing, proofreading and editing skills.
3. Excellent organisational, prioritisation and administrative skills with the ability to work to strict deadlines.
4. Excellent attention to detail and accurate record keeping.
Personal Attributes and Other Requirements
Essential
1. Highly self-motivated and able to work on own initiative as well as part of a team.
2. Enthusiastic, pro-active and positive ‘can do’ attitude to work and willingness to learn new skills and support colleagues as needed.
The client requests no contact from agencies or media sales.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
We are looking for maternity cover for our current Salesforce Adviser.
The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.
In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.
Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.
The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth.
The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.
The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems.
KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD
- Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
- Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
- Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
- Continue the implementation of Bond’s Salesforce Data Cleaning project
- Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System.
- Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
- Set up and rollout new SF Community Cloud updates (eg: the events package)
- Troubleshoot and find solutions to any SF technical issues
- Contribute to the development and implementation of Bond’s digital strategy
- Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.
MAIN RESPONSIBILITIES
Salesforce development, integration and user adoption
- Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs.
- Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
- Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required.
- Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
- Troubleshoot issues and provide technical support to ensure they are resolved.
- Be the main point of contact for all Salesforce queries and issues within Bond.
- Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
- Create, update and maintain documentation around digital processes and systems.
- Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
- Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy
Data gathering, analysis and reporting
- Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
- Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
- Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
- Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.
Member experience and community website
- Maintain, develop and improve Salesforce Community Cloud
- Work alongside the Digital Projects Adviser to test and update custom-built packages where required
- Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
- Work with external suppliers as required.
PERSON SPECIFICATION
Essential
- Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
- Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
- Demonstrable understanding of process automation tools, such as Process Builder and Flows.
- Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
- Experience of integrating Salesforce add-ons.
- Experience of managing a complex data cleaning project.
- Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
- Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
- Creative thinker and a problem solving “can do” attitude.
Desirable
- Experience of salesforce community cloud.
- Experience of working in a membership organisation.
- Experience of using content management systems and/or e-commerce systems.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.
In the Cover Letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
A full time (35 hours a week) role although would consider 4 days. Flexible home working but must be able to travel to Birmingham and Bath for occassional meetings and occasional UK wide travel. Excellent benefits including 30 days annual leave, flexible working, wellbeing support and 8% contributory pension.
Purpose of the role
As a member of the Business Support Team, the post holder will work closely with our leads and their teams to understand and support organisational and programme requirements across our diverse and exciting areas of interest.
The post holder will work closely with others to plan, anticipate and deliver high-quality support across a range of NDTi projects and work areas. They will pro-actively contribute to organisational life and maintain NDTi’s reputation for excellence with our clients and stakeholder.
Key Activities
- Liaise and work with leads with confidence, replying to external and internal queries where possible and escalating others as needed. Keep in regular contract with team members ensuring that they, alongside external stakeholders, understand the support the post holder can provide.
- Gather the necessary information to complete key contractual paperwork throughout the project lifecycle, including contract set up and the prompt receipt and processing of client contracts. Work with the Finance Manager and relevant lead to ensure that invoicing schedules and billing particulars are up to date, that client specific activity reporting is completed accurately, and NDTi’s schedule for delivery is maintained.
- Maintain a schedule of project outputs and work to ensure reports, events and other deliverables are planned and delivered on time, liaising with colleagues across other work areas where needed.
- Plan, organise and effectively project manage regular events of both online and residential including at scale.
- Use existing and emerging technologies and established practices to set up and plan events, ensuring prompt co-ordination and confirmation of arrangements with venues, participants and presenters.
- Lead the process for delegate and stakeholder sign up, liaising with leads to ensure good representation and attendance levels are achieved. Work with the lead to ensure any specific requirements, for example, allocation of places and accessibility needs are managed and met.
- With the project coordinator, work to deliver the event on time and within budget. Keep leads updated, alerting them to potential overspend or other issues, such as take up/attendance levels that could impact the success of the event, as they arise.
- Actively update website and other source information about our team, our work, our events and our resources, ensuing they are up-to-date, and are in keeping with in house and project specific branding guidelines.
- Assist the Marketing and Communications Manager and wider team to connect with partners, stakeholders and groups with an interest in NDTi’s work via online platforms.
- Organise and lead on the booking process and internal organisation of CLS Network workshops and other Network-wide meetings.
- To manage all CLS invoicing ensuring data from contracts is transferred to an invoice and ensuring invoices are logged within the database.
- Collect data in relation to attendance across the CLS sites at Network wide events and workshops and provide regular reports to Network members and CLS team members as required.
- Attend large gatherings in person, lead the setting up and liaison with the venue and provide the welcome and any support to participants to ensure they get the most out of the experience.
Our values
Our values bind us together in the pursuit of change that leads to better lives. Our values are worn on our sleeves, fiercely held, and demonstrated through our behaviours and the way in which everyone at NDTi individually and collectively operate.
As Business Project Support Officer you will ensure that all activity is delivered in line with NDTi’s vision and purpose and that all actions reflect the values, spirit and intent of NDTi’s mission.
· We drive inclusion enabling voice and opportunity for equal lives
· We are reliable keeping our word and acting with integrity and authenticity
· We are open and honest about what needs to change and how
· We act with humanity in our work and relationships with the people we work with and for
· We are curious pioneers always looking to creatively learn and improve
· We create impact contributing towards better lives in our communities
Person specification
Please only apply if you can demonstrate you meet the essential criteria
- Minimum of 2 years’ office experience working in a similar, or higher level, administrative or business role (e)
- You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious These are embedded in all roles and applicants must evidence their attitudes/behaviors as part of the application process (e)
- You will challenge behaviours and attitude that serve against NDT’s values and inclusive culture (e)
- You may have personal experience of health or social services or being a family carer for someone with experience of using them (d)
- Intermediate to advanced knowledge of standard Microsoft Office applications particularly Excel (e)
- Confident with figures, calculations and able to interpret financial data from contracts and process invoices. (e)
- Commitment to embracing and learning new technologies that get the job done to a high standard and enhance internal and external communication (e)
- Ability to collate and analyse data and present information in accessible formats (e)
- Working knowledge of online platforms such as Office 365 (Teams, Forms, Planner) (e)
- Confidence in working with different creative software -preferably Canva (e)
- Experience of using websites, web site updating and social media in a business setting (e)
- Ability to communicate confidently with senior commissioners and customers including front facing at events. (e)
- Able to frequently work on your own (remotely) being self-motivated and self-sufficient, whilst knowing when to seek help and support (e)
- Takes responsibility for own learning - constantly broadening knowledge and developing new skills (e)
- Able to get things done in a practical, most efficient way - working to agreed timescales and budgets, following best practice (e)
- Commitment to excellent service – actively seeking ways to improve the customer experience (e)
A full role description can be found on NDTi web site.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Manager
Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)
Days: Monday to Friday
Contract: Permanent
Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role
Salary: £24,529 per annum
Reports to: Day Centre Leadership Team and Executive Team
Purpose of Role:
We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.
We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.
Benefits:
- A vibrant workplace where no day is ever the same
- An experienced and supportive leadership team
- A friendly hypo-allergenic office dog to play with
- Kind and caring colleagues who work as a team
- A great employer’s pension contribution
- A cycle to work scheme
- An employee shopping benefits scheme
- An employee assistance programme (EAP)
Important notes:
Please note that CVs will not be accepted and only full application packs will be reviewed.
The JD and PS are really important, so please do read them carefully to help you complete your application.
Our mission is to help older people to age well in Wandsworth.
The client requests no contact from agencies or media sales.
The Landmark Trust is seeking a new member of a successful Development team that raises philanthropic funding in support of our award-winning heritage conservation projects.
Our charity saves historic buildings in danger of being lost forever. We are passionate about heritage, conservation, crafts skills, and making precious places available for all to enjoy. We have an ambitious pipeline of new rescue projects across the UK – ranging from a WW2 control tower in Hampshire to a 1720s Palladian villa near Edinburgh – which depend on the success of our fundraising.
This is a key new role in a programme of philanthropic giving from trusts, foundations and individuals supporting capital appeals and other areas of Landmark’s work including the island of Lundy.By managing your own portfolio of supporters and prospects you will bring high standards of donor care to grow income and sustain long-term relationships.The role reports to the Development Manager (Major Gifts). Includes trusts prospect identification and research, writing compelling proposals, case studies and updates to demonstrate our impact.
Newcomers say we're a friendly bunch who work hard, where everyone has a clear purpose, and we all pull together towards a common goal. We are a flat, agile organisation, proud and passionate about the work we do.
Some travel will be required for site visits, meetings, and events to engage supporters and prospects face to face with the Landmark Trust’s varied work throughout the UK.
The client requests no contact from agencies or media sales.
Young parent families have a tough start, experiencing health, social and economic inequalities. This is not fair, and we want to change it.
Set up by young parents over 30 years ago, we are now the biggest voice for young parent families in the UK.
Can you help us support our dynamic, creative Enabling Leadership Team to deliver our vision, so that the babies of young children have a better future?
Have you got:
- experience as an Executive Assistant, Personal Assistant or similar administrative role
- experience of supporting CEO in a fast-paced administrative capacity
- exceptional organisational and time-management skills, with a proven track record of effectively managing schedules and responsibilities
- strong skills in Microsoft Office Suite and other productivity tools, with the ability to quickly adapt to new software
- outstanding communication skills, building meaningful relationships across the organisation and with external partners
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Location: Remote, with the expectation of some in person collaborative work in Cornwall
Hours: 30 per week
Salary: £29,606 FTE per year
Benefits:219.5 hours annual leave (inc bank holidays)
Additional leave for additional life events
Long service leave entitlement after 2 years serviceFamily friendly working
Bespoke wellbeing packages
Enhance sick leave
Teams based organisational structure
Closing date: 1st August 2024Interviews will be held in Redruth, Cornwall 12th and 16th August 2024
The client requests no contact from agencies or media sales.