Administrative Jobs
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Direct Marketing and Fundraising Officer
This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition] in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.
Please download the job description for full details
We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.
Key Responsibilities:
Appeal Coordination:
- Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
- Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
- Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
- Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
- Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.
Ongoing Responsibilities:
- Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
- Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
- Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
- Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.
To be successful in this role, you will need:
- Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
- Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
- Strong communication skills, both written and verbal, with a keen eye for detail.
- Experience with budget tracking and financial processes.
- A proactive and collaborative approach, with the ability to work well within a team.
If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.
We are trialling 2 compulsory days per month "in the office", which is subject to change.
During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.
The client requests no contact from agencies or media sales.
We're looking for someone who’s interested in the possibilities of technology to help us help more adults gain the skills they need for work. Our mission is to catalyse change in the way adult learning for work, via grant-giving, investment and partnerships.
Working closely with the Head of Innovation and Assessment and our grant and venture teams, you will help ensure that Ufi is informed about and is applying new technologies to deliver Ufi’s grant funding and partnership activities.
With colleagues and external partners, you will help co-ordinate grant calls, administer the VocTech Ignite programme and become a source of internal expertise on the potential of new technologies. You will be working with colleagues across Ufi to support the early stages of the grant and support pipeline, including assessment and the VocTech Ignite programme. This will require engagement with the Ufi pool of expert support and the Ufi assessors, ensuring that the right match of skills can support each grant cohort. In addition, you will be bringing your enthusiasm for technology, particularly the technology that supports learning and skills, to the wider team and helping to strengthen the in-team expertise.
This is a responsible, fast-paced role. Creativity and enthusiasm supported by practical delivery skills are essential.
Don’t worry if you don’t have all the knowledge and skills listed here. We'd love to hear from you if you have some of the following:
- Experience working in a senior administration role
- Confident working in an agile environment and adapting to change
- Excellent organisational and planning skills
- Knowledge of the potential and application of new technologies including AI
- Project management skills
- Strong communication skills
- Enthusiasm for Ufi’s mission
Download the full recruitment pack for the full Job Description.
The client requests no contact from agencies or media sales.
Database, Social Media and Office Administrator
Merton Mencap is a local charity supporting young people and adults with a learning disabilty and / or autism and their family carers in the borough of Merton.
We provide weekday, weekend and holiday clubs, as well as learning opportunities at our Community Cafe. We hold lots of fundraising events such as indoor sky diving, our annual charity auction and staff joining together to sing Christmas carols in shopping centres to raise funds to support our projects.
This is a varied role and the successful candidate will be pivital to all aspects of the business, working with all members of the Senior Management Team as well as project staff who work across the borough of Merton.
The applicant will be responsible to the Office Manager and will support them in day to day operations for the charity, as well as being a social media and database expert for the charity. Training on our database system will be provided.
The role is office based in our Merton Offices and can be worked over 2 or 3 days per week, 52 wks per year.
The charity offers a staff healthcare benefit scheme, pension and annual leave.
Closing date for applications is Friday 1st November 2024.
We are looking for a Legacy Admin Officer for an incredible environmental charity to help enhance legacy operations and be instrumental in supporting the ambition to expand the legacy giving programme globally.
This is a hybrid role with ideally 1 day a week in the Surrey office, they can consider full or part time (3,4 or 5 days a week).
The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive. You would be joining a welcoming team, offering a range of benefits including 25 days holiday with options to increase this, learning and development opportunities and a generous pension plan as well as much more!
The Role
Support the administration of UK and international legacy gifts, ensuring accurate, efficient, and timely processing from notification to final distribution.
Work closely with global teams to develop and implement strategies that maximise legacy income across different regions.
Maintain and develop strong relationships with key stakeholders, including executors, solicitors, and international colleagues, to ensure the smooth administration of legacy gifts.
The Candidate
Experience in legacy administration, preferably within an international context.
Track record in managing a complex caseload of legacy gifts, ensuring compliance and maximising income.
Strong analytical and forecasting skills, with attention to detail in reporting and financial management.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Team Administrator (CYP Engagement Team)
£31,531.00 pa plus excellent benefits
London WC1 and home-based
35 hours per week
As Team Administrator for the Children and Young People’s Engagement Team, you will be responsible for providing vital administrative support to a dynamic team working with children, young people and parents all over the UK.
The Team Administrator will provide administrative or logistical support to different team projects, working groups, committees, events or activities. This will also include supporting the finance functions for the Team and managing purchase orders, invoices and expenses and supporting the project teams by drafting and preparing documents. In addition you will ensure all phone and email queries are answered, using clinical experts and team colleagues for advice if necessary.
You will also be responsible for planning, coordinating and communicating online/face to face project or programme meetings and activities with the support of the project managers, coordinator and youth voice advisors.
Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will have the opportunity to support the work of different engagement projects through assisting and disseminating project reports, joining sessions with children and young people across the year, and the managing of project materials.
Educated to a good standard you should have extensive administrative experience or skills and have well-developed experience and knowledge of Microsoft applications along with proven proof reading and minute taking abilities.
With demonstrable interpersonal, communication and organisational skills, you should have the ability to coordinate several projects concurrently whilst having excellent report writing skills, being able to present information in a fluent and persuasive manner to people at a range of levels.
Experience of problem solving, identifying solutions and setting up new systems or mitigations in relation to complex and dynamic administrative activities is essential.
Knowledge of website maintenance and social media experience would be desirable, as would a background of working in direct delivery teams, supporting those who work with children and young people.
The Administrator role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.
There will be occasional evening and weekend sessions/events throughout the year where you will also be required to attend to support the event.
The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 4 November 2024
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities?
First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.
Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child. We provide an array of family-centric services tailored to each family’s and child’s needs.
We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.
The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect. They also need to ensure that First Step operates in a professional, organised, and effective manner.
You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers. You will be passionate about working with the children and their families in sometimes challenging situations. You will have a good understanding of safeguarding and be able to juggle workloads.
The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role. They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.
Key Information
Location: Hornchurch London Borough of Havering
Contract: Permanent, Full-time
Hours: Monday – Friday 08:30 – 17:00
Reporting to: CEO
Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest
Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role. A detailed Job Description and Person Specification is available.
Annual Leave: 6.6 weeks holiday per annum including bank holidays
Pension: Employer pension contributions after 3 months
For further information or an informal conversation, please see contact details on Job Description
First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.
First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.
Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.
Supporting families of babies and young children with special needs and/or disabilities
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This varied role forms an integral part of the GXCA team and the local community. It combines publicservice responsibilities with a range of day-to-day administrative functions, including supervision of estate maintenance, governance and some finance duties. The Memorial Centre and GXCA were founded in 1946 ‘to advance education, to provide a meeting place….for recreation and social, moral, spiritual and intellectual development and to foster a community spirit’. They are frequently described as the 'best hidden secret' locally. An exciting opportunity exisits to join the small team and new Executive Committee in adapting existing services and develping new ones to enhance the value of these facilities locally.
‘to advance education, to provide a meeting place….for recreation, social, moral, spiritual and intellectual development and to foster a community'
The client requests no contact from agencies or media sales.
We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management.
This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.
The client requests no contact from agencies or media sales.
1-year fixed term contract, maternity cover
35 hours per week, minimum one day per week from office
Accountable to: Director of Operations & Membership Systems
PLEASE SUBMIT COVERING LETTER ALONGSIDE CV FOR YOUR APPLICATION.
Key Responsibilities:
Facilities and office administration
· Lead on all first aid and fire compliance duties
· Issuing and collating health and safety risk assessment forms to staff, organising fire, health & safety and first aid training as required
· First point of contact for staff re any office/building/equipment maintenance issues
· Liaise with landlord for office/building/equipment maintenance/health & safety matters
· Stationery, refreshments and printing replenishing and ordering
· Courier and postage bookings and arrangements
· Maintain a supplier contact list
· Processing, collating and reconciling credit card expenses
· Managing documents/files within the onsite storage area (crypt) and around the building
· Provide office induction to new staff, including requesting FPH/RCP passes, IT accounts, welcome pack including, IT & health & Safety induction and fire evacuation training
Events and Travel Administration
· Manage event registrations.
· Log and chase event registration RSVPs for external invites and issue joining instructions
· On the event day involvement and support including arranging set up
· Source venue space for FPH events and meetings to be held externally
· Identify and negotiate bulk accommodation for FPH events/conference
· Make travel and hotel arrangements for FPH Officers, Board members, Committee members and staff including taxi, rail, air and car.
· Identify, develop, implement and maintain administrative procedures/systems
Zoom administration
· Arrange zoom meetings and webinars as per requests, including sharing meeting details
· Log relevant meetings in the booking’s spreadsheet
· Host zoom meetings and provide support as required
Membership Programme
· To provide administrative support to the membership team when required
· Assist with incoming membership queries/request
Workforce Programme (Revalidation & CPD)
1. To support and administer the Faculty’s statutory duties relating to the revalidation of public health specialists including:
· monitoring and delivering the revalidation service
· responding to member and other queries in relation to revalidation.
· maintaining and updating the list of FPH revalidation appraisers
· liaising with external stakeholders, including the Academy of Medical Royal Colleges
2. To support the development and delivery of a system of appraisal and revalidation for public health specialists from backgrounds other than medicine.
3. To administer the Faculty’s annual programme of Continuing Professional Development (CPD) activity including:
· monitoring and delivering the annual programme
· maintaining and updating the CPD database
· processing annual CPD returns
· arranging annual training of CPD advisers
· supporting members in using the online CPD Diary
4. To administer the CPD annual review process including analysis of the review for the CPD Director.
5. To provide administrative support to the CPD Committee including:
· organising and servicing meetings as required
· preparation of papers
· minute-taking and follow-up of action points
6. To deal with general enquiries and to assist with all routine tasks of the Education, Standards & Advocacy Department.
7. To deal with enquiries to a high level of customer service, replying, referring or responding as appropriate.
8. To liaise with colleagues elsewhere in the organisation to ensure good communication, coordination and collaboration.
9. Provide cover within the department as required and assist with general enquiries.
10. Undertake any other reasonable activities as requested by the Deputy Chief Executive.
Person Specification
Skills and abilities
Excellent organisation and problem-solving skills = Essential
Excellent customer service skills and delivering a customer-centric service = Essential
Ability to communicate (verbal and written) in a manner that is fluent, clear and compelling to a range of audiences = Essential
Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines = Essential
Ability to identify and solve problems or concerns constructively and creatively = Essential
Ability to identify opportunities for systems and processes to be improved to deliver solutions = Essential
Ability to develop processes and encourage others in their adoption = Essential
Ability to work as part of a team and support team objectives = Essential
Ability to understand and demonstrate commitment to the FPH’s Values, Ethical Policies and Equality & Diversity Policy and to ensure all activities are carried out within this framework = Essential
Experience & Qualifications
Proficient user of Zoom Meetings and Webinars and Microsoft Teams = Essential
Experience of working effectively within a team, developing effective and supportive relationships with colleagues = Essential
Experience of using a CRM (Customer Relationship Management) system (preferably Microsoft Dynamics) and Microsoft products e.g. outlook, word = Essential
Degree qualification or equivalent = Essential
Experience of working in a operations or facilities team = Desirable
Experience of working effectively in a Royal College or Faculty environment = Desirable
Experience of working in a membership organisation = Desirable
Skilled in data analysis and manipulation using tools such as Excel, Microsoft Dynamics = Desirable
Please include a tailored covering letter explaining why you feel you are suitable for this position.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced, autonomous and results-driven outbound sales expert to establish new business development strategies through outbound initiatives and to identify and implement new sales software or tools of relevance.
The ideal candidate will have a proven track record of building and scaling successful outbound sales strategies with a focus on acquiring new business within the B2B wellbeing space.
The candidate will be able to identify new market opportunities and generate leads to build and maintain a sales pipeline to meet agreed revenue and impact KPIs.
The role will include managing and delegating administrative responsibilities to the Client Sales Executive and working collaboratively to inform and upskill them on the overall outbound strategy.
Following a clear sales process, qualified leads will be handed over to ensure an exceptional customer experience from enquiry to point of booking, working to support a smooth handover to enable the successful delivery of services.
Please provide the following information in your cover letter:
- A description of the sales platforms and tools that you have previously used to generate new business and how these supported you to identify, engage and convert prospects.
- Your previous experience in establishing new sales strategies and a walk through of your approach to this.
The client requests no contact from agencies or media sales.
Full time, Permanent
Hybrid - Whitechapel, London (1-2 days per week in office)
Salary: £32,360 - £33,330
Closing on: Sunday 17th of November 2024 at 23:59PM
The role:
We are searching for an inspired, motivated person looking to change the world. Working with the growing community of UK B Corps, the role will provide key assistance to our Community Team. The role will also include campaign administration, data collection & reporting and online community engagement along with ad-hoc administrative tasks.
Tasks and Responsibilities:
Community support
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Managing the community inbox, alongside fellow Community Assistant
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Allocating emails to relevant people
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Replying to frequently asked questions through the community inbox
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Creating canned responses, categorising emails and highlighting priority questions to Engagement Managers & Coordinators.
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Reporting monthly on incoming email trends and patterns, and using this data to inform improvements to Community Team resources.
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Updating contact data ad hoc on salesforce.
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Championing the meeting of Team SLAs by providing insights and reminders to colleagues
Community Team
Assist with a range of Community team administrative tasks including those of Working Groups, B Locals, and our Ambassadors programme
Engagement:
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Assist with activities which enable Community engagement including:
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Managing data in salesforce and ensure consistency in existing community databases
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Assist with invoicing and invoice tracking where appropriate
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Supporting our B Corp onboarding process
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Share B Lab generated content on the B Hive and assisting engagement activities and events such as B Socials & B Corp Month.
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Content creation and content capture
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Occasionally writing content and follow up from events and webinars
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Help to capture content from the community and developing ways to share it (i.e the B Hive)
Skills and Experience
Essential
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Experience in administration or similar role, covering:
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Customer service- including customer facing communication both face to face and via email
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Inbox management
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Using CRM systems and other data management tools
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Great attention to detail and accuracy
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Good problem-solving skills
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Excellent organisational skills, proactive and use initiative to create improvements
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Gathering and analysing information and data, producing reports, recommending solutions
Eligible to work in the UK (we will not be able to provide visa sponsorship)
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working
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Hybrid working (min 1/2 days per week in office)
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Flexible working hours (based around core working hours)
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Opportunity to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Your new company
Our client is a highly reputable Russell Group University based nearCentral London - this university specialises in public research. They are currently recruiting for a proactive Centre Administrator / PA on a temporary basis for an initial 3-month period on a full-time basis.
Your new role
- To provide administrative, and secretarial support to the Centre Lead and Deputy Centre Lead, Laboratory or Centre Manager and other assigned members of staff in their execution of tasks
- To help organise the diary, to ensure priorities are responded to first, reminders of appointments and deadlines, ensuring there is a high level of organisation in the office and providing feedback on matters that they should be aware of.
- Responsible for recruitment process for staff and students in the Centre.
- Assist in the planning and organisation of all centre activities.
- Organising travel and accommodation for overseas conferences as necessary.
- Organising meetings and training programmes as relevant as well as room bookings.
- Raising Purchase Orders and Purchase Card reconciliation
- Responsible for and coordinating the various tasks in the Centres including: staff induction, probation, appraisals, staff access cards for the Centre, record of academic visitors, insurance cover for staff overseas trips.
- Other adhoc general administrative tasks, such as maintaining the office, collecting and distributing posts.
What you'll need to succeed
- Previous experience in a similar role within the higher education sector.
- Experience as a Personal Assistant, as well as experience in either or both HR or Finance as a minimum.
- Experience of diary and agenda management, and time-management.
- Excellent interpersonal and communication skills, a keen attention to detail and organisational skills.,
- Experience managing and prioritising a varied workload, working well under pressure and a flexible attitude to work.
- Able to travel on-site 5 days a week.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HR & Administration Assistant will support the HR team in providing an efficient and streamlined service to WHAG for all HR-related administrative tasks. This role has a wide remit which includes the efficient and effective smooth running of WHAG’s HR functions enabling WHAG services to be delivered and being an effective team member, You will act as an integral part of the HR Team offering support to the wider organisation.
WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.
Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.
Please provide a cover letter regarding how your meet the person specification.
The client requests no contact from agencies or media sales.
Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.
We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.
This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.
Job Title: Office Manager
Duration: The post is funding dependant and subject to annual review.
Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA
Hours: 35 hours per week
Salary: £28,000 per annum
Holiday Entitlement: 25 days
Reports to: SCA Director
Duties:
- To be the first point of contact for visitors and service users
- Helping establish and maintain office procedures
- To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
- To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
- To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
- To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
- To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
- To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
- Organise the office layout and maintain supplies of stationery and equipment
- Maintain the condition of the office and arrange for necessary repairs
- To respond to customer enquiries and complaints
- Review and update health and safety policies and ensure they are observed
- Arrange regular testing for electrical equipment and safety devices
- Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
- To help maintain and update SCA website and social media
- To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
- To ensure inclusion and diversity in all aspects of SCA's operation and work
- To carry out other duties including outreach work, as may be assigned by the Director, from time to time
Person Specification:
Essential Characterisitics:
- Have at least two year’s experience of working in an office environment
- Ability to recruit, manage and supervise volunteers
- Strong IT and typing skills
- Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
- Able to receive visitors and to deal with their queries, signposting to other agencies, where required
- Knowledge of office procedures and practices and advising of timely filing of returns etc
- Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
- Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
- Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
- Ability to prepare meeting agendas, minutes, finance reports and projections
- Experience of preparing newsletters, project monitoring reports, publicity and promotional material
- High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
- Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
- The ability to manage your workload and supervise others concurrently
- Negotiation and relationship-building skills with a problem-solving approach to work
- Ability to manage SCA’s health and safety responsibilities
Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted
Interview date : w/c 25th November 2024
The client requests no contact from agencies or media sales.
About us
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
The Role
We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.
You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.
The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.
You will work closely with the Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation
This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.
How to apply
You will need to:
- Submit a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
Closing Date: Sunday 3 November
Interview date: 7 November (likely to be in person)
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.