Administrative Jobs in Holborn, Greater London

Do you want a job where you can really make a difference?  Do you enjoy working with people?

We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.

The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.

Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.

As an Advice and Assessment Worker your main responsibilities will be to carry out Carer’s Assessments, giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.

The ability to work well in a team is essential!

This role is for 35 hours per week.

As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities. 

All our staff benefit from a competitive remuneration package, including: 

• 25 days holiday plus bank holidays 
• Membership of a generous money purchase pension scheme for all support staff that includes 3 x salary life assurance cover.
• Free access to an employee discount Club, which offers discounted rates on a range of products and services, including insurance, holidays and travel, fashion and retail 
• Membership of the Bupa cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour advice line for all staff 
• A range of family-friendly benefits including, enhanced maternity pay and childcare vouchers 
• Season ticket loan 

Closing date: 6 November 2024

Interviews will take place on Monday 11th and Tuesday 12th November.

However, applications will be reviewed daily, and interviews can occur at any stage after applications are received so we invite interested candidates to apply as soon as possible.  We reserve the right to close this vacancy at any time.

Systems Accountant - Unit4 | Permanent | £65,000 - £69,000 + Benefits | London / Hybrid

For one of the most loved animal charities in the UK, we are recruiting a Systems Accountant to develop and optimise their financial systems and improve financial and non-finance reporting though Unit4. Reporting to the Director of Finance, this role will ensure the Unit4 system is robust, and will enhance the value of financial data, providing insights to support the accounting function and overall systems and management tools used to inform the organisation. This will be a key role in connecting Finance and IT functions, and the delivery of any finance system changes and enhancements to Unit4.

Main Duties:

• Lead the development of UnitT 4 ERPx and ensure the integration of extensions (e.g., Salesforce)
• Act as systems administration workstream lead of Unit4 ERPx, including 3^rd party software
• Manage all incidents and process requests and ensure SLAs are maintained
• Act is the Unit4 Super-User
• Define learning and training needs for all end-users and drive best practice
• Maintain documentation of the financial system procedures, workflows and controls
• Act as the Business Analyst for finance operations across the charity, creating a systems improvement roadmap
• Build financial reports in Unit4 to provide insights and recommendations to managers
• Partner with internal stakeholders regarding system requirements

What will you bring to this role?

• Significant, hands-on experience with Unit4
• Strong analytical skills and experience of optimising financial accounting systems
• Strong experience of building and maintaining relationships with internal and external stakeholders
• Hands-on experience of producing and delivery systems training to end-users
• Experience in financial systems management and 2^nd 3^rd line support
• Ideally experience of working in the charity sector

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.

Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Knowledge and Experience

• Experience of Individual Giving fundraising or transferable experience.
• Experience of developing compelling marketing materials and copy for print, web and social media.
• Strong knowledge of Microsoft Office packages with advanced Excel experience.
• Experience of supporter stewardship and retention.
• Experience of managing external agency relationships.
• Experience of working with databases (Raisers Edge experience preferable).

Key Responsibilities:

• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 5 November 2024
Interview date: 13 November 2024

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.

If you want more than just a job, we want you.

Join the team and be there when it matters.

A leading cultural, social change organisation is looking for two Fellowship Growth and Partnerships Officers.

Location: London. Hybrid working (3 days office-based)

Salary: £30,000 – £32,000

As Fellowship Growth and Partnerships Officer you will be responsible for delivering the growth and development of the organisations network of over 31,000 Fellows in line with the overarching operational strategy. This involves promoting Fellowship internally and externally through events, presentations, responding to enquiries effectively, generating leads, and delivering digital recruitment campaigns.

One Fellowship Officer will focus on recruitment through internal and external events. The other will focus on communications and recruitment campaigns.

Key responsibilities include:

• Achieving individual and team recruitment targets by recruiting on a rolling basis suitable individuals for Fellowship.
• Leading on specific recruitment sources to bring in new Fellows, particularly through internal and external events, other engagement opportunities, and digital recruitment campaigns.
• Acting as a point of contact for prospective Fellows, being able to outline in a compelling and confident manner the value of the organisation’s Fellowship to different audiences (including by emails, phone calls, face to face or virtual meetings).
• Managing and delivering webinars and events for those interested in hearing more about the Fellowship, to convince them to join.
• Using the CRM system (Salesforce) and reporting software (Power-Bi) to track and monitor Fellowship recruitment, drawing on data to measure success of different approaches and make decisions about priorities.
• Working across multiple platforms (Salesforce, Eventbrite, Pardot, SharePoint) to coordinate Fellows and team administration, including keeping records up to date, running reports and ensuring a positive Fellowship.

The successful candidate will have experience in persuading others to take an action through one-to-one conversations and public speaking, whether in sales, marketing, campaigns or another capacity and will be comfortable working to targets, particularly relating to growth or income. Excellent networking skills and the ability to engage new people effectively at events is crucial, as is the ability to think creatively and be able to spot and take advantage of opportunities. Finally, you must have strong data inputting skills and confidence with a  broad range of IT systems/the ability to quickly pick up new systems and technology.

If you’re an entrepreneurial self-starter who can work productively in a group setting and are looking for an opportunity to put your strong persuasive and excellent interpersonal skills, then please do get in touch!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking a dynamic and passionate Training and Engagement Manager to join our Education team, working primarily in London and the South East. The ideal candidate will have a strong background in education and a proven track record of delivering impactful training programs. You will also have experience of engaging with a wide range of stakeholders, developing and delivering a sales pipeline and working as part of a team to deliver targets. If you are a motivated self-starter with excellent communication skills and a passion for making a difference in the lives of young people, we want to hear from you!

Main Role & Responsibilities

As our Training & Engagement Manager: London & South East, you will be an active member of our Programmes team and work across our portfolio of programmes with particular focus on the Education programme. 

You will be responsible for stakeholder engagement, developing relationships and promoting Ygam training in London & the South East. You will recruit suitable delegates to workshops, working closely with a range of stakeholders from the education sector. 

You will provide training both face to face and online, with responsibility for delivering our assured workshops and promoting our work at conferences and events. You will also be able to demonstrate the impact of your work by collating case studies and evidence, supporting the programme's achievements.

Please note that this role will involve regular travel in London & the South East, and occasional travel across the UK.

The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.

All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.

The Principal duties and responsibilities will be as follows:

Governance 

Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.

Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.

Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary

Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance

Strategic

To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.

To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required

To be open to feedback and ideas for innovation and change while delivering consistent and reliable services

To develop a culture of continuous improvement throughout all aspects of the charity's work.

Financial

Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed

Draw up an annual budget for approval by Trustees

Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems

Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.

Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees

Organise independent examination of accounts with appointed accountant

Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers. 

Income Generation

Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams

Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income

Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.

HR 

Recruit staff as required 

Support and supervise Administration and Fundraising Officers

Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose. 

Promotion of Charity

Maintain effective networks with supporters and stakeholders

Network externally and develop partnerships to improve impact and sustainability

Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports

Represent the charity in public forums and produce or commission written/digital material for promotion

Asset Management

Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads. 

Other Duties

To participate in internal/external meetings and training

To participate in annual appraisal by appointed Trustee from the Boardof Trustees

To uphold Hackney Playbus policies and procedures including Children's Safeguarding.

Our ideal candidate will be an experienced, committed and highly organised Fundraising Manager. The postholder will have a central role in working with the Head of Fundraising to secure grants from statutory agencies and trusts and foundations but will also work to steward relationships with individual donors, support innovative digital fundraising campaigns and assist in the delivery of targeted fundraising activities and events. There is significant scope and opportunity for the Fundraising Manager to develop the charity’s work arounds trusts and foundations, individual giving, challenge/community events and corporate partnerships.

You will be ambitious and creative with a positive attitude, happy to roll up your sleeves and get involved to enable us to achieve our goals. This role would be ideal for applicants with successful fundraising experience and could suit someone wishing to progress their fundraising careers by stepping up into a Fundraising Manager role.

It is a rewarding role where your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

The Role 

We have a fantastic opportunity for someone to join us in the position of Data Analyst to work on a full-time basis, 37 hours per week. Alternatively, we will consider part-time hours on a Job Share basis. The role is offered on a hybrid or remote basis depending on proximity to a NEA office.

As part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective Insights and Impact team, as we focus on a decade of delivery that guarantees a fair energy future for all, and  ensures those on the lowest incomes and living in the least efficient homes receive the support needed to protect health and wellbeing.

The post holder will support National Energy Action in harnessing the power of data analysis and visualisation in the delivery of our charitable aims. They will form part of a process to embed a ‘data driven culture’ within the charity, enhancing our capability and capacity to: 

• Understand and evidence the needs of fuel poor households.

• Develop and apply data insights to directly inform the management, development, and delivery of NEA services. 

• Effectively communicate our data insights to diverse audiences and through different mediums

• Develop and apply data insights to inform and support our advocacy and policy-related campaigning. 

• Develop and apply data insights to inform and develop fundraising and partnership opportunities. 

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

What you will need to succeed 

You will have demonstrable and applied experience in a data analyst role and hold an appropriate qualification in a relevant subject. You will be familiar and confident in using data visualization tools and programming languages to manipulate, analyse and present data. 

A compelling communicator you will have the ability to translate complex data into easily digestible, accessible and actionable insights that can be easily understood by diverse stakeholders. The right candidate will have excellent interpersonal skills and will build relationships with a diverse range of stakeholders.

Finally, we are passionate about what we do, and we would like you to be too; you will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering 

• £32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.

• 2-year Fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

No recruitment agency or advertising enquiries, please. 

The closing date for applications is 12 noon on 11 November 2024.  Interviews will be held in the two weeks commencing 25 November 2024.  Full details of this post and an application form are available on our website.

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.

How to apply: 

Apply online by clicking apply now. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Please note CVs will not be accepted as part of the application process.   

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

Reporting to the Director of Operations and working closely with the National Leadership Team representative for national events, you will manage the events team to deliver excellent service and event support for all New Wine events. This exciting role involves overseeing all aspects of event production, from content development to logistics and delegate management. You will also be responsible for ensuring that the strategic vision and goals of the events are realised, delivering an outstanding experience for global audiences. 

The Events Team exists to support New Wine delegates, volunteers, and staff with the initial planning, coordination, and delivery of all New Wine events held throughout the year. This includes two annual national events, the New Wine Festival and the New Wine Leadership Conference, as well as a number of smaller events such as the Reset Women’s Conference, Worship Nights, and Network Days. 

Areas of Responsibility:

Event Team Leadership: 

• Line manage, train, and develop the events team, which consists of 5 individuals (one vacant), 3 of whom are direct reports. 

• Motivate the team, communicating effectively and building relationships internally and externally with key stakeholders and partners. 

• Set appropriate goals and key performance indicators (KPIs), managing them effectively to drive activity and performance. 

• Join the core team in regular meetings, updating and chairing event specific discussions.  

• Coordinating with other departments to rethink processes and strategy. 
   

Event Planning: 

• Manage and oversee the New Wine events calendar to ensure that events are planned in a coordinated manner.

• Liaise with specific event leadership teams to determine the vision, goals, and requirements for each New Wine event. 

• Set up and chair event planning meetings for national events, monitoring that planning is on schedule and within budget. 

• Support Event Managers in the planning and delivery of smaller events. 

• Manage external consultants and professionals who support with delivery of events including Production Project Manager and Technical Production Manager. 
   

Event Delivery: 

• Ensure compliance with all relevant regulations and standards. 

• Oversee the production, delegate and team experience on-site at any New Wine event. This includes managing the Production Project manager, front desk service team and back-office functions such as ticketing, accommodation, village allocation, telephone and email response, and volunteer team leader oversight and engagement.

Why join our team?

One team: We care about you and invest in our team with training opportunities, quarterly reviews, and flexible working. We are keen for you to flourish here at New Wine, so if you see something you’d like to learn or a skill you’d like to develop, let your manager know! 

Workspace: We have moved our office to Work.Life, with our main base being the Liverpool Street branch.  Within the building, there are fantastic spaces for meeting, networking and coworking, as well as free coffee and events, breakfasts and well-being activities for us as members. 

Healthcare: We are pleased to have recently launched Vitality Healthcare for team members who work more than 15 hours a week.

Events: Joining New Wine has exciting opportunities as we head to our two main events, the New Wine Leadership Conference and the New Wine Summer Festival.  Depending on your job role, there may be other opportunities to head to site, but you will be invited, and arrangements will be made in advance.  Specifically, at our two main events, we will look after you so you can do your job to the best of your ability.  We also make sure TOIL is accrued so that you can rest to the best of your ability too! 

Prayer Days: Your physical, mental, and spiritual health are incredibly important to us.  While onsite at our events and throughout the year, we make sure to honour Prayer Days. 

Pension: After completing three months and passing your probation, you will be automatically enrolled in the New Wine pension scheme. As part of the scheme, we will contribute 10% of your salary. This scheme does not require any contributions from you. However, if you would like to make additional contributions, you can arrange this with the Finance Manager. 

Find out more about individual specification and working patterns by downloading the job description.

Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.

Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.

A main aspect of the role will be to support and work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. The GOALS Supporter will understand gambling related harm and dependency issues and be able to ensure safe working environments and take a robust lead on safeguarding and harm minimisation procedures and policy.

The post holder will work with the Head of Support Services and GOALS Coordinator to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are systematic and develop a clear understanding of how the service integrates with the national gambling treatment service.

Other support activities will be developed, such as group support and weekly meet ups.

The post holder will develop and maintain relationships with key stakeholders, deliver presentations and other promotions within community, education and health centres to help grow and develop the service.

Adherence to health & safety, equal opportunities and diversity policies is expected at all times.

Qualifications or Relevant Experience

•Two years minimum experience in similar role 

•Professional qualification in health, social care/community at level 3 or working in health/social care/addiction 

Essential Skills & Knowledge

•Knowledge and understanding of recovery

•Knowledge of safeguarding children and adults

•Knowledge and commitment to equal opportunities and anti-discrimination

•Ability to work responsively and flexibly in a range of settings

•Ability to represent the service and present to other organisations

•Ability to maintain clear and consistent boundaries

•Ability to provide a safe space when working with a client to address their needs holistically

•Communicate clearly in writing, face to face, online and on the telephone

•Ability to work positively in a team

•Ability to work independently, prioritise, plan and manage own workload

•Ability to utilise supervision constructively

•Knowledge of gambling and related issues

•Ability to keep up to date with trends in support services and changes in the sector

Desirable Skills

•Experience of liaison with voluntary and statutory organisations

•Experience of engaging with people from a diverse range of backgrounds

•Desired but not required, lived experience of gambling harms either directly, as an affected other or working with individuals who have experienced gambling harm.

We are excited to offer an opportunity to join our team as a Facilities Housekeeping Manager.

• Location: Gilwell Park, Chingford, E4 7QW
• Salary: £27,445 per annum (Band C, Level 3 – Inclusive of Outer London Weighting)
• Term: Permanent
• Working Hours: 35 hours per week

About the Team and Role:

In this role, you will be the driving force behind the cleanliness and smooth operation of our housekeeping department. You’ll have the chance to make a real impact by leading a dedicated team and improving the daily operations of the estate across the TSA group.

This is a growth opportunity where you can take ownership of the department, working closely with both new and existing team members. Every day will present opportunities to implement changes, enhance services, and ensure the seamless day-to-day functioning of the estate.

As the Facilities Housekeeping Manager, Key Responsibilities:

• Work side by side with the housekeeping team, setting a strong example in a fast-paced 7-day-a-week environment.
• Oversee the administration and management of the housekeeping department
• Inspire, energise, and motivate your team, fostering a culture of excellence
• Conduct thorough inspections of all areas, ensuring they are clean and hazard-free.
• Assist in the setup, running, and breakdown of events to maintain operational smoothness.

Who we’re looking for as our Facilities Housekeepeing Manager:

• Ability to prioritize and manage your workload efficiently.
• Comfortable working both within a team and on your own initiative.
• Experience in managing multi-disciplined office tasks.
• Current First Aid and Fire Marshal training, or willingness to undertake this training.
• Strong written and verbal communication skills.
• You take pride in your work and provide high-quality support

Benefits:

We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.

• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Free onsite parking
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For more details about the Scouts and our great benefits:

The closing date for applications is 12 noon on Friday 15th November 2024.

Interviews will take place at Gilwell Park on Thursday 28th November 2024

Click ‘Apply’ now to apply for this fantastic role!!!!!!

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Job Description

We are looking for a Volunteer Engagement and Development Officer who will develop our volunteering programmes.

As the Volunteer Engagement and Development Officer, you will play a key role in increasing volunteer participation and improving the quality of volunteer opportunities across Harrow. You will work closely with local organisations to develop impactful volunteer roles, implement effective management policies, and promote training opportunities.

Additionally, you will support the recruitment, training, and development of volunteers at VAH, ensuring a positive and rewarding experience for all involved. This role is perfect for someone passionate about community engagement and volunteer development.

Responsibilities

Increase volunteer participation in Harrow by:

• Actively promoting volunteering through various channels, including online platforms, local media, and community outreach.
• Organising and co-ordinating volunteer recruitment events to connect potential volunteers with opportunities.
• Building relationships by attending and participating in events organised by partner organisations.

Improve the quality, quantity and impact of volunteer roles by collaborating with Volunteer-Involving Organisations (VIOs) to:

• Develop engaging and impactful volunteer roles that align with community needs and organisational goals.
• Ensure the effective implementation of key policies and procedures for volunteer management, ensuring compliance and best practices.
• Create and share comprehensive resources, such as volunteer role descriptions, policies, and guidelines, tailored to the needs of local voluntary and community sector (VCS) groups.
• Identify, coordinate, and promote relevant training opportunities to equip VIOs with the skills and knowledge to manage volunteers effectively.
• Provide ongoing support to VIOs in managing and developing their volunteer programs.

Support volunteering efforts at VAH by:

• Leading the recruitment, training, management, and development of volunteers to ensure they are motivated and skilled.
• Regularly maintaining and updating volunteer records in the database to ensure accurate tracking and reporting.

Skills, Competencies and Behaviours

• Knowledge and understanding of the ethos of volunteering and best practice in volunteer
  management
• Strong organisational and project management skills and the ability to manage competing priorities
• An understanding of safeguarding in practice and a commitment to promoting the welfare of children and vulnerable adults
• Experience of recruiting and managing volunteers
• Experience of coordinating training programmes
• Capable of maintaining accurate records and documentation.
• Strong ICT skills, with adaptability to new systems and tools.

Listening, Verbal, Written and Presentation Communication Skills

• Able to communicate well with clients, colleagues and other agencies
• Able to work in partnership
• Able to keep accurate records
• Able to effectively manage your time and diary
• Effectively liaising with colleagues and ensuring others are kept informed
• Supporting and empowering staff and volunteers

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.

We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.

Support available to the successful candidate

You will be working within the Voluntary Action Harrow Third Sector Services Team, who hold a huge amount of knowledge, training templates and have good relationships with charities and community groups across Harrow.

Equalities & Accessibility

We aim to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print.

Application Process

• CV outlining related work experience, responsibilities and qualifications
• Cover letter covering why you want to work with us and the skills and knowledge in the job description.

We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

Our current services include:

• Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services. 

• Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.

• Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience. 

As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model. 

Position: Volunteer Coordinator

Responsible to: Deputy CEO

Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London. 

Hours: 14 hours per week (part-time), around volunteer availability and access needs.

Salary: £27,000 per year pro rata to 14 hours per week

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification. 

Interviews will take place at our Anerley office on Thursday 21st November. 

Closing date: Sunday 10th November 2024.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of Disability.
• You have a strong local presence within Bromley Borough.
• You are highly motivated and practical, with a 'can-do' approach to work.
• You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
• You have experience of delivering work to meet targets.

Company: Royal Statistical Society
Salary: £28 to 32k pro rata
Location: London/ hybrid

Line manager: RSS Journals Manager

Line management responsibility: None

Term: Permanent, part-time 21 hours per week (flexibility around days and hours worked)

Background:
Our vision is a world where data is at the heart of understanding and decision-making.

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.

We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.

We are looking for an outstanding candidate to join the publications team in the Digital and Content department of the Society. Working as part of a friendly, professional team, you will support the Journals Manager who oversees and manages the full journal development and delivery process.

The Journal of the Royal Statistical Society consists of three world leading, peer-reviewed scientific journals of statistics and data science, and we have just launched a new, open access journal – RSS: Data Science and Artificial Intelligence. With our 5-year strategy and the focus on impact in all aspects of the Society’s work, this is a great opportunity to get involved in journal delivery and development, and to further develop your experience within journal publishing.

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.

Working hours: 21 hours per week (pro-rated). Applications for job shares and flexible working will also be considered.

Holidays: 25 days per annum (pro-rated), plus bank holidays and an additional close down between Christmas and New Year.

Probation: This post is subject to a six-month probation period.

Job purpose:
To support the Journals Manager who oversees and manages the full journal development and delivery process. This includes securing excellent relations with publishers, editors, editorial panels, trustees and authors as well as developing journal strategy in conjunction with many of the same stakeholders. 

Key responsibilities:

Support and provide administration for the Society’s editorial panels, Journal Webinar Advisory Group, Discussion Meetings Committee and Publications Network

• Proactively support the editors, chair and members of journal committees and groups as directed by the Journals Manager. This involves developing credible relationships with these stakeholders and the publisher and working to support the Journals Manager to facilitate regular meetings, elicit and disseminate papers, reports and analyses prior to meetings and taking notes/writing of minutes
• Coordinate the process of appointing new associate and joint editors as directed by the Journals Manager and update the membership of journal committees and groups in the Society’s CRM system and other repositories
• Design, develop and deliver a programme of journal webinars, working with the Journal Webinar Advisory Group to select papers, invite the authors and agreed discussants, arrange the meeting and rehearsals, and publicise the events
• Work with team members to promote journal content, news, events and innovations to RSS members

Support journal editorial and production processes

• Liaise regularly with the publisher’s editorial office to ensure the smooth running of the journal peer review process and effective support of editors, reviewers, and authors
• Provide support for the journal production process managed by the Journals Manager and delivered by Oxford University Press (OUP), intervening as necessary to ensure reported problems are quickly and effectively resolved
• Provide reports to the Journals Manager and RSS senior management as required on journal activity plans and performance, including regular collection and updating of journal KPIs.

Journal development

• Support the development and delivery of the annual marketing strategy and associated activity planning by OUP and with other RSS management and stakeholders, including the support of marketing and fundraising initiatives
• Support the journals’ continuous development programme, contributing to the identification and implementation of agreed improvements and innovations
• Actively support all aspects of the new journal and its future development
• Review and update the journals publications pages on the Society’s website and the RSS/OUP hub.
• Organise, publicise, deliver and evaluate RSS journal events, specifically the Journal webinar and Discussion Meetings to proactively support the committee membership and stakeholders, upholding the RSS brand and professional reputation
   

General administration

• Write/update descriptions of processes (Standard Operating Procedures) for which you are responsible and share in relevant organisation folders

Person specification:
Essential

• Knowledge of publication processes, preferably gained through experience working to produce a learned journal
• An understanding of the issues facing peer review journals and an understanding of open-access publishing
• Strong communication and writing skills with high attention to detail, able to communicate confidently and concisely with a wide range of people
• Excellent organisational, coordination and planning skills with the ability to prioritise workload and deliver to deadlines
• Experience of organising meetings including the preparation of agendas, circulation of papers, production of minutes and coordinating actions
• Ability to work on own initiative as well as being part of a high-performing team
• Computer literate (Microsoft 365, Dynamics CRM) and ability to adapt to changes in technology
• Ability to work flexibly and cooperatively with team members and members of the RSS, many of whom volunteer their services. NB: the RSS has a flexible working policy but some meetings and events involve being present on set dates and times
• Excellent problem resolution skills
• Committed to on-going personal and professional development

 

How to apply for the role
Please submit your CV and a covering letter to Judith Shorten, RSS Journals Manager, at the email address detailed on our website.

The deadline for receipt of applications is 12 November. 

We may arrange interviews before the deadline has passed.

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Judith Shorten at the above email. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Judith to register your interest.