Administrative Assistant Jobs in Westminster, Greater London
Are you looking for a role where you can work flexibly and choose from of a variety of working hours that suit your needs?
About the role:
Whether you are looking to work, days, evenings, nights or weekends only; we may have something perfect for you. We are looking to increase our current pool of Locum Bank Workers, in order to meet the needs of our services and our future development plans.
We can offer you experience in the following areas:
- Accommodation services for Adults and Young Persons
- Floating Support services
- Refugee Resettlement
- Ex-offenders
- Mental Health Services
- Women's Specialist Services
We have opportunities available, to work in our accommodation services across a variety of London boroughs. Shifts are available across all London boroughs, or if you prefer a particular London borough, we can offer shifts that are more localised.
As a Locum Bank worker, you will provide effective day to day shift cover that supports the aims of our Projects and encourages the full participation of our clients. The shifts could be in our Accommodation services, Floating Support services, Refugee resettlement services or in our ex-offenders pathway. You will also take part in all aspects of the daily running of the Projects, including working with our clients in line with their agreed support plans.
You will also be comfortable working within a strengths and recovery framework (training provided) and ensuring that all aspects of your work, are delivered to the highest standards, and are fully compliant with organisational values and contractual requirements.
In return we will provide you with an online and project specific Locum induction and core e-learning (Fire Safety, Safeguarding Adults & Children, Data Protection, Equality, Diversity & Inclusion) to equip you with the tools to successfully carry out your work practice.
Early shifts: 8am - 3:30pm/4pm and /or Late shifts: 3:30pm - 10:30pm and /or Night shifts 9.30pm/10:00pm- 7.30/8am- available.
Pay range: £13.15 - £14.49 per hour. All Locum shifts are paid at base £13.15 per hour rate unless a higher rate with additional case working responsibilities is agreed with project manager.
About you:
- An understanding of working with vulnerable people and the ability to assist them with a range of practical and social tasks.
- Ability to deliver a quality customer focused service and adapt your approach to the needs of clients and the service.
- Sound I.T and numerical skills
- A flexible, resilient and thoughtful approach to your work - being able to respond positively to challenges, be reflective, self-motivating and creative.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This is an opportunity that you can develop in a way that fits for you: either use your skills to work flexible additional hours outside of other personal or work commitments or work more regular hours as a way into a permanent role. Either way, the minimum we expect is reliability in working when you agree to and to work in line with our values and strengths and recovery framework.
Join us in creating a brighter, more hopeful future for individuals in need.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Important info:
Closing date: Sunday 27th October at Midnight
Interview date: Week commencing 11th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Fundraising Acquisition Lead
SALARY: £30,000 pa – £40,000 pa (FTE) depending on skills and experience, (working 3 days per week with Wednesday as a working day, pro rata salary £18,000 pa – £24,000 pa)
LOCATION: Home Working/London Office
HOURS OF WORK: Part-time 21 hours per week
REPORTING TO: Head of Fundraising
Are you a skilled fundraiser with a heart for the Christian community? Join Premier as the Fundraising Acquisition Lead!
Premier, Europe’s largest Christian Media organisation, is seeking a Fundraising Acquisition Lead to join us at a pivotal moment in our history. As the Fundraising Acquisition Lead, you will be at the forefront of attracting new donors to support our mission of helping people encounter God through media. Your expertise in strategic donor acquisition and innovative communication will be key to expanding Premier’s reach and impact, ensuring we continue to deliver content that inspires faith and engagement across our diverse media platforms.
Role Overview
- Play a key role in developing and executing Premier’s innovative donor strategy to attract new supporters.
- Plan journeys from initial contact to the first gift across multiple communication channels, automating communication where possible.
- Implement robust testing of acquisition strategies to continually refine and improve donor outreach efforts.
- Draft, edit or commission compelling messaging that brings people closer to the heart of Premier’s mission.
- Work closely with internal teams to support cohesive campaigns that enhance donor acquisition.
Why Join Premier?
- We offer a competitive salary
- Hybrid work
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
In addition to competitive pay and benefits, Premier offers:
- A great place to work, with people who support, encourage and look out for one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with a supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role means that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.
Prospectus is excited to be supporting Barnardo’s a UK children's charity with their search for a new Supporter Services & Fulfilment Executive.
Barnardo’s runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.
As the Supporter Services & Fulfilment Executive, you will be responsible for playing a key role in ensuring fundraising administration processes are effective and efficient as possible. This will involve working across the whole of the fundraising directorate to implement changes that benefit supporters as well as the fundraising teams. This role will also include managing some third-party service providers who support various fundraising activities throughout the year.
To be successful as the Supporter Services & Fulfilment Executive you will have proven experience in supporter care processes to ensure excellent engagement and loyalty. You will need a detailed orientated approach and equally have good account management capabilities. As a key contact to supporters, you will also have excellent communication skills and be able to use data effectively.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.
Location is flexible, but the team often meet in the London offices monthly. The salary for this role is £28,951 - £37,224.
If you are interested in applying to this Supporter Services & Fulfilment Executive position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone has an equal opportunity to thrive. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
The Youth Leadership Programme Manager will work on a nationally funded project developed in collaboration with local young people, NHS North East London, and the University of Hertfordshire. They will play a key role in supporting young people who live in the area, and the adults who work with them, to learn and work together to explore how participation can improve the health and wellbeing of local young people.
The role will manage our Young Advisors Team, supporting them to develop the skills, confidence and agency to play an active and equitable role within the project. The project will be guided by the values of co-production (being human, inclusive, transparent, and challenging) to ensure that all forms of experience are valued equally, and power imbalances addressed openly.
The post requires a high degree of flexibility around working days and hours as well as the ability to travel within North East London to support the meaningful involvement of young people in the project.
What it’s like to work at Community Action Redbridge?
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, a travel loan and cycle to work scheme.
How to apply
Please download the application pack from our website and return your completed application by 11.59pm on Sunday 20th October 2024.
Interviews are expected to take place the week commencing 28th October 2024.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Understanding of mental health difficulties and therapeutic methods of support: Mental health difficulties include depression, anxiety, ADHD, personality disorder and psychosis
- Understanding of risks and support needs associated with care leavers
- Understanding of risks and support needs associated with CSE and CCE.
- Knowledge of gang culture and the risks and support needs associated to gang affiliation
- Knowledge of various therapeutic models
- Understanding of psychologically informed environments and trauma informed care
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
About us
We are recruiting for a Legal Clinic Manager who will be responsible for the day-to-day operational management of the Dickson Poon School of Law’s award-winning clinic, King’s Legal Clinic (‘the Clinic’). The Clinic aims to improve access to justice and educate King’s students by providing free legal advice to members of the public through its Legal Advice Clinic; and working with local and international organisations on research and justice projects.
The Clinic is a busy legal office and learning environment. Clinic staff work closely and collaboratively with law students (curricular and extracurricular) and a range of internal and external stakeholders.
About the role
The Legal Clinic Manager is responsible for the day-to-day operational management of King’s Legal Clinic (‘the Clinic’), under the direction of the Clinic Director and Assistant Director. The Legal Clinic Manager has line management responsibility for the Legal Clinic Coordinator and Legal Clinic Administrator.
Daily Clinic activities include; supervising students in the processing of potential client enquires across the in-house Legal clinics; suitability and conflict checks with law firm partners; allocation of cases to student advisors and internal and external supervisors; delivery and organisation of the Clinic’s research and justice projects and training program.
The Legal Clinic Manager is responsible for ensuring the Clinic works smoothly, efficiently and is a positive learning environment and workplace for students and Clinic staff.
The role holder must have excellent organisational, IT, project management, and communication skills. An ability to relate to and work with a diverse range of students, partner organisations and clients. The position is likely to be of particular interest to a well-organised, proactive individual with experience of working in and managing in a legal environment and/or Higher Education with good academic qualifications. A background in legal practice and/or process improvement work, and demonstrable interest in access to justice is desirable.
The role is a full-time or part-time (0.8 minimum) post, and you will be offered an indefinite contract. The role is based in King’s Legal Clinic (Strand Campus) and will require regular attendance on campus. Some remote working is possible by prior agreement with the Clinic Director.
Contact details: Shaila Pal, Director King’s Legal Clinic.
Closing date: 28 October 2024.
To apply, please click “Apply Now”
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home
Duration: Permanent (with six months' probation)
Reporting to: Fundraising Manager – Events, Corporate and Community
Hours of work: 35 hours per week, Monday-Friday
Overview of the role
A key role in the fundraising team, responsible for providing stewardship and support to Glass Door’s event & community fundraisers, while supporting the Fundraising Manager to achieve the team’s income targets.
What you will do as part of our team
Community and Event Fundraising Support
- Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events.
- Support on certain fundraising, cultivation and stewardship events, including the annual Sleep Out and the annual supporter thank you event.
- Draft copy for, update and create community and event fundraising pages on the Glass Door website and promotional emails which can be sent through the Glass Door mailing platform.
- Support with identifying new prospective community supporters and assist with the development and fulfilment of targeted approaches.
- Ensure all supporters are thanked in a timely manner after their event.
- Manage the Glass Door Christmas carol concert, working with the Communications team to promote and market the event.
- Work closely with the Communications team to:
- Encourage fundraisers to share their fundraising stories for inclusion on social media and our website.
- Plan and deliver any marketing, press and social media requirements for events
Other Fundraising Support
- Develop Glass Door’s schools giving programme, including designing engaging fundraising packs, writing successful charity of the year applications and delivering presentations and assemblies.
- Support on church fundraising, including delivering presentations to churches, attending fundraising events, promoting appeals and Glass Door events (e.g. Sleep Out) and liaising with church staff.
- Manage the process for soliciting, monitoring, thanking and recognising donations in kind, working with colleagues across the organisation.
Fundraising Administration
- Working with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in CRM database, banking cash, setting up Direct Debits, receiving in-kind donations and acknowledging/thanking donors via email or post.
- Create and update donor records on CRM, ensuring records are kept up to date, accurate and consistent at all times.
- Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and recognised code of practice.
Person Spec
We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers.
You will be a confident and friendly self-starter, who takes initiative to get things done.
Essential
Skills
- Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
- Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
- Strong written English and numeracy skills.
- Good interpersonal and verbal communication skills, professional telephone manner.
- Enthusiastic, engaging manner, with the confidence to talk to fundraisers and supporters.
- Able to relate to and work with people from a range of backgrounds.
- Excellent time management skills; able to work proactively unsupervised and use own initiative.
- Able to forward plan and schedule workflows.
- A confident self-starter who will hit the ground running.
Functional Experience
- Experience of using a fundraising database to segment and select data, produce reports and analyse information.
- Understanding and demonstrable experience of the use of social media, JustGiving and other online fundraising tools and platforms.
- Experience of basic copywriting to produce fundraising letters and other materials.
Sector Experience
- Desirable- some experience of working within a housing, homelessness or service delivery setting.
- Understanding of the issues faced by our homeless guests and wider social welfare issues.
The client requests no contact from agencies or media sales.
Salary: £30,000 - £35,000, non negotiable and dependent on experience.
Location: This is a remote role, with a requirement to attend the UK Covid 19 Inquiry as frequently as possible when it is sitting, and on key days such as the opening of Modules or when high profile witnesses are called.
Hours: Full time, but flexible, with a requirement to work outside of office hours to attend key meetings and manage the press inbox when there is high demand.
Covid-19 Bereaved Families for Justice are looking for a press officer to oversee our press and communications as we fight to ensure the mistakes from the pandemic are never repeated again.
This is an exciting opportunity to manage the press office for an organisation which in recent years has been at the forefront of some of the biggest news stories in the country, including the Covid Inquiry, ‘Partygate’ and many more.
We are looking for someone who supports our cause of ensuring that the mistakes made in the pandemic are never repeated and has good people skills to work sensitively with those who have been bereaved by Covid-19.
You will be one of a four person staff team working alongside our Directors and over 7,000 members who are all personally bereaved. You will be line managed by our campaign manager.
To apply, please provide us with your CV, and a cover letter outlining how you meet our essential criteria and why you would like to take on this role.
Press Officer Responsibilities:
• Manage our press officer so that we are able to respond to press inquiries in a timely and effective manner. We are lucky enough to manage a very busy press office, so strong organisational skills are required.
• Create press plans and proactively pitch stories which help achieve our wider campaign goals. This will involve creating press strategies with creative flare and the Press Officer will need to be comfortable thinking of new angles and stunts to raise our profile.
• To cultivate new and nurture existing media contacts
• Media train and support volunteers from the campaign
• Deputise for the campaign manager when required
• Oversee and generate fresh content for our social media channels, working alongside volunteers from the campaign
• Support with drafting copy to update our members as well as fundraising and reaching other external stakeholders when necessary
• Translate at times complicated policy lines around public health and legal processes into compelling personalised narratives for press statements and comments
Essential Experience:
• Experience of working within a busy press office environment, PR agency or as a journalist
• Proven experience of creating and implementing effective media strategies which help advance wider organisational aims and goals.
• Proven experience of proactive pitching stories in high profile media outlets that help to advance an organisations aims
• Proven experience of managing and maintaining good relationships with a variety of journalists, including national print and broadcast media, as well as political and health correspondents.
• Experience of prioritising effectively in a demanding and fast paced environment
• Excellent writing skills that can be tailored to reach a range of audiences.
• Experience of working with case studies and being sensitive and supportive to their needs
• Experience of successfully media training spokespeople
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
• An understanding of, and commitment to, the principles of equality, diversity and inclusion
Desirable experience
• Experience of managing, creating and implementing media strategies on contested issues in a fast paced environment.
• Experience of media training volunteers and people with lived experience of a particular issue
• Experience of working in social media to help an organisation reach a wide audience
You may also have experience in the following: Press Office coordinator, Communications Coordinator, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, PR Coordinator, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, PR Officer etc.
REF-216 971
Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.
Salary: £31,410-£34,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
Join Our Team!
We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!
The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.
You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.
You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.
Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.
If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have thirty-nine centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for a Volunteering Manager to join our team on a fixed-term contract. The charity is hugely grateful for the important contributions of its dedicated volunteers. The Volunteering Manager will play the critical role, with the support of the Assistant Director of Operations, in ensuring the effective recruitment, placement and retention of volunteers at IntoUniversity – this will include supporting with initial recruitment and training (working closely with local to IntoUniversity teams to deliver this), ensuring that all volunteers across the charity are valued for the talents that they bring, and that the ethos and values of the charity are demonstrated in all aspects of the charity’s volunteering.
The role at a glance
Contract
Full-time, fixed-term until early July 2025
Start date
January 2025
Working hours
09:00 to 17:30, Monday to Friday. However, we operate core working hours in Head Office so you can choose to start early and finish early (e.g. 8:00 to 16.30), or start later and finish later (e.g. 9.30 to 18:00).
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days per week with 1 day from home.
Salary
£38,100 inclusive of £2,600 London contribution
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
What will my main duties be?
With the support of the Assistant Director of Operations:
Volunteer recruitment:
- To develop a volunteer recruitment plan to meet programme and organisational need; and to work closely with the corporate partnerships team and programme and regional managers to implement the recruitment plan, for example working with the Heads of Mentoring to implement a university student recruitment plan for the Mentoring programme
- To deliver guidance and training to support local IntoUniversity centres to implement the recruitment plan, including working with universities and community organisations
- To manage volunteer enquiries and national recruitment channels, such as volunteering sites and networks
Volunteer onboarding
- To use the charity’s Salesforce database to manage the volunteer pipeline - from application, to selection and training, to centre allocation
- To manage the process of onboarding steps including application form, training, Safer Recruitment checks, and support local IntoUniversity centres to implement the onboarding process consistently
- To work with the programmes and delivery team to ensure efficient induction takes place and to ensure staff are recording all volunteering activity on Salesforce
Volunteer training
- To implement a high-quality volunteer training programme for regular volunteer roles, including: organisation of a training schedule and staffing; facilitation of training (alongside delivery staff); providing guidance and training to staff to deliver volunteer training; reviewing training resources and facilitation
Volunteer experience:
- To provide support, resources, and training to centre staff and programme managers to ensure quality volunteer management throughout the volunteer lifecycle
- To implement volunteer development and recognition strategies to ensure volunteers feel valued as part of the IntoUniversity team and to support centre teams to build lasting relationships with volunteers to support retention
- To develop best practice in volunteering across IntoUniversity, including reviewing and evaluating current practice in the sector
Internal collaboration
To drive a joined up approach to managing volunteering within the charity, including:
- To work with the HR team to align staff and volunteer policies and processes, and support local teams to implement them consistently across the network
- To work with the Corporate Partnerships team to offer successful corporate volunteer roles
- To work with the Communications team to develop an online presence and resources promoting volunteering
Organisational wide
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection Act, Health & Safety and Working with Vulnerable Groups
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
The client requests no contact from agencies or media sales.
Director of Resources
Reed are excited to offer the opportunity to join HSF Health Plan Ltd as the Director of Resources. This pivotal role is based in our London office on the vibrant South Bank and involves comprehensive management of the Finance, HR, and Governance business functions. If you have a passion for leadership and a background in finance within the healthcare, insurance and not for profit sector, we encourage you to apply.
Day-to-Day Responsibilities
- Oversee the management of Finance, HR, and Governance business functions.
- Manage financial aspects of the company, including quarterly management accounts and annual financial statements for the UK, Republic of Ireland, and Malta.
- Ensure compliance with financial regulations and oversee internal audits.
- Lead and develop the Finance, HR, and Governance teams, promoting a culture of high performance and continuous improvement.
- Collaborate with senior management to align financial strategies with overall business goals.
- Represent the Finance Department in internal and external projects, ensuring HSF remains competitive in the health plan market.
Required Skills & Qualifications
- Proven experience as Director of Resources, Director of Finance, or a similar role.
- Fully qualified (ACCA, CIMA, ACA)
- In-depth knowledge of corporate finance, accounting principles, laws, and best practices.
- Strong leadership skills and the ability to manage multiple business functions.
- Excellent communication, interpersonal, and strategic thinking skills.
- Knowledge of HR management principles and employment legislation.
Benefits
- Competitive salary range of £100,000 - £120,000.
- Involvement in a role that directly supports community health initiatives.
- Dynamic work environment on the South Bank.
How to Apply
Please submit an up-to-date CV and a cover letter explaining your interest in this opportunity and why you believe you are suitable for the role.
Deadline for submissions: Monday, 28th October 2024, 12pm.
First interviews: Week commencing 4th November.
Second round interviews: Week commencing 11th November.
Applications and inquiries should be directed to Jay Sandhu and contact details can be found on the attached candidate application pack.
Thank you for considering a career at HSF. We look forward to your application.
Please review the candidate application pack
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Careers and Employability Adviser
We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.
Position: Careers and Employability Adviser
Location: London
Salary: £32,960 - £33,949 per annum depending on experience
Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)
Start date: Immediate Start
Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.
Closing Date: Tuesday 12th November 2024 – we reserve the right to close the role early if we find the right candidate so we encourage you to get your application in as early as possible.
About the role:
As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.
You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.
Main duties and responsibilities
- To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
- To identify opportunities for work that match participants’ interests and abilities.
- Support the delivery of various Programmes.
- To assist young people in their search for employment in outreach locations.
- To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
- To compile and maintain accurate records and collect monitoring data for the project.
- To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
- To provide progress information to line management as required.
- To attend and participate effectively in internal and external meetings.
About you:
To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
Experience, Qualifications and Skills
- At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
- Excellent communication skills, both written and oral.
- Experience working with vulnerable young people.
- Resilient, positive, and comfortable working effectively with complexity.
- Experience in delivering training sessions to young people.
- A good understanding of safeguarding responsibilities and risk assessment.
- Ability to work on own initiative as well as collaboratively with the rest of the team
- Empathetic, engaging, and innovative – the ability to present and to be motivational.
- Flexible approach yet able to maintain clear boundaries with clients once contracted.
- Strong organisational, timekeeping and record-keeping skills.
- Good IT skills required including recording of database entries.
- Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking excellent teachers who want to enjoy a completely different way of working!
Our Outreach teachers support students who aren’t currently able to attend school, for example because of mental or physical health needs or challenges in previous schools.
This is a mobile role which requires flexibility; you and a Teaching Assistant will work from a designated space in the family home, or at a local library, and offer personalised education for each student. Our ideal candidate is inclusive and uses the child as the starting point to plan an engaging and suitable curriculum which helps each child to meet their EHCP outcomes and grow academically too.
We work hard to match the right student with the right teacher and Teaching Assistant; you may be an expert with students in a particular age group (our students range from 6 to 16), subject, or enjoy working with students who have particular needs such as SEMH, hearing impairments or Autism Spectrum Condition. Almost all of our students have EHCPs, though their needs are quite varied. Our students benefit from creative approaches to learning so you can have fun with how to you teach!
Because of their vulnerabilities and often disrupted learning experiences, our students need a caring approach and our work is underpinned by the principles of Attachment Theory. To flourish in this role you must care about children and believe that every child deserves the best opportunity to achieve their potential, whatever that looks like.
The ideal candidate will also be able to develop positive relationships with parents and carers. Experience working with students with SEND or in a Special School is advantageous but not essential.
We are happy to be flexible; you may want to work every day, or only a few hours per week!
We can offer you:
- Flexibility; you may want to work every day, or only a few hours per week!
- High levels of support and care from our school, which is rated Good
- The chance to work independently
- 1:1 teaching means your marking load is low
- No break duties!
- The chance to give children what they need, by helping them with their personal and academic development. We aim high for students, but aren’t just measuring our success in terms of exam results. We want our children to be happy, independent and capable.
- The chance to make a real tangible difference for some of the children who need it the most
Please note that we can only accept our standard application form and not CVs.
The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations.
The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position.
PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.
The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks.
PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.
The client requests no contact from agencies or media sales.
The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.
We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.
This is a full time permanent position with a minimum of 3 days based on site. We are open to flexible working arrangements including part time working and compressed hours.
TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below.
Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates
Key duties
- Manage and develop relationships with a portfolio of individual supporters
- Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
- Implement supporter stewardship systems with the aim of retaining and increasing support
- Assist with the planning and delivery of annual individual giving campaigns
- Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
- Support with researching and drafting briefing documents for prospect and supporter meetings
- Develop strong internal relationships to help promote the work of the Development team
- Represent the organisation at fundraising sector events
Essential
- Experience of organising events to engage or steward supporters, clients or customers
- Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
- Experience of delivereing supporter or customer journeys leading to increased support and engagement
- Strong organisational and planning skills
- Ability to analyse customer feedback
- Strong interpersonal, written and verbal communication skills
This is not an exhaustive list. Please see the JOB PACK for full details
Our commitment to equality and diversity
We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.