Administrative Assistant Jobs in City Of London

Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.

At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.

We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.

About the Role

As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:

• Provide specialist advice on disability benefits, social care, education, and healthcare services.
• Advocate for individuals and families, ensuring they receive the support they need.
• Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
• Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
• Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
• Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.

This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.

Who We’re Looking For

We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.

Essential Experience & Skills

• Experience providing advice and support to individuals with disabilities or long-term conditions.
• Strong knowledge of social care systems, disability benefits, and education support.
• Experience in advocacy and casework, supporting individuals with complex needs.
• Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
• Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
• Ability to work independently, manage a varied workload, and use initiative.
• A deep understanding of the challenges faced by individuals with rare genetic conditions.

Desirable Experience & Skills

• Experience working remotely as part of a dispersed team.
• Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
• Access to a car for travel (mileage and travel expenses reimbursed).

Why Join BBS UK?

BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.

By joining us, you will:

• Have a direct and meaningful impact on people’s lives.
• Be part of a supportive, close-knit team that values collaboration and innovation.
• Work flexibly from home while engaging directly with the community.
• Receive ongoing training and professional development.
• Help shape the future of support services for people with BBS.

Additional Information

• DBS Check: An enhanced DBS check is required for this role.
• Safeguarding: Completion of safeguarding training within the first month of employment.
• Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
• Travel Expenses: Covered for outreach work in line with BBS UK policies.

 How to Apply

If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!

If you would like to discuss the role before applying, details can be found in the application pack.

Application Deadline: Sunday 27th April 2025

The Finance Manager is a pivotal role ensuring that all income received is correctly reflected in the fundraising CRM system (Salesforce) and also in the finance software (Sage Intacct).

This role supports the Fundraising Director and Fundraising team with their understanding and knowledge of not only how to approach any new fundraising initiatives (to ensure they are financially complaint), but also to advise on any Tax/VAT concerns.

With exciting plans for the next three year strategy taking the chairty to 2028 and supporting more cancer patients than ever before, this role is key to the development of our income and financial reporting.

Key Responsibilities:

• Analysis and reconciling of income from the different income platforms including income is captured within the correct entity (charity or the trading company), and with the correct VAT treatment
• Reconciliation of income between bank statements and Fundraising CRM system (Salesforce) working alongside the Fundraising team
• Preparing and uploading month-end income journals into Sage Intacct
• Debt reporting and debt chasing, including producing weekly debtors report with narrative
• Supporting the Fundraising team providing financial information; reviewing actuals against budget; supporting with setting budgets/forecasts
• Supporting the Finance Assistance with correct coding, entity and VAT for all sales invoices.
• Upload and/or authorise supplier and staff payments onto the banking system and run reports as and when required from the finance system
• VAT returns
• Control of Web Expenses (staff expenses portal)
• Monthly payroll, year-end payroll (P60’s and P11d returns) using Sage payroll software

In December 2024 we implemented a new finance system - Sage Intacct.  The new appointment must be willing to undertake approx 30 hours of online training (during work hours) to become competent at using the software.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 52,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £16m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

We are looking for a HR and OD Manager to enhance the Students Union’s provision of Organisational Development as well as provide high quality advice to managers on a range of HR policies, procedures and HR best practice. The post holder will also complete projects in line with the Union’s People Strategy, working towards the Investors in People Gold accreditation and beyond.

The role is full time and permanent. This role is based at our offices on the Bloomsbury campus with flexibility to work remotely on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Do you have experience in providing high quality advice to managers on a range of HR policies, procedures and HR best practice? Do you have experience of delivering training and development programmes as well as supporting colleagues through coaching and mentoring? If the answer is yes, then we want to hear from you.

Our ideal candidate will have strong working knowledge of employment law and the ability to influence others and to develop effective working relationships.

Permanent and Fixed term (9 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for two Events and Community Coordinators to join our Events and Community Team, one permanent role and a second fixed term contract for 9 months covering a secondment. We are a results-driven team focused on maximising opportunities, reaching ambitious goals, and delivering an outstanding experience for our supporters

Our team raise funds through a range of activities including:

· our own events (e.g. March for Men)

· virtual products (e.g. The Month Series)

· third party events (e.g. London Marathon)

· Golf Days

· helping community fundraisers who organise their own activity

You’ll be our first point of contact for our fundraisers. You'll provide admin and support through telephone, email, and social media channels. You’ll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey you'll help motivate during challenges, offer fundraising advice and ensure thanks at the end of a first-class experience.

Whilst each Coordinator has a primary area of responsibility across different types of events, you’ll also work across teams to support where needed during busy periods of activity.

You’ll also work with our Communications teams. This supports the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories. This helps to raise the profile of our fundraising products, as well as prostate cancer and Prostate Cancer UK.

What we want from you

You’ll have the drive and eagerness to provide crucial support to our sector-leading programme of events which generated over £11.5m of gross income in 2024-25. This is a fantastic opportunity for someone early in their fundraising career to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate and high energy team working hard to create a world where no man dies from prostate cancer.

You’ll make a positive and valuable contribution to the success of the Events and Community Fundraising team through excellent communication skills and being proactive in supporting our event participants. You’ll have a strong eye for detail, customer-centric mindset and will be able to prioritise a busy workload to ensure we are able to consistently deliver excellent supporter care. You’ll be self-motivated, well organised and have a ‘can-do’ approach to the role.

Please indicate in your application if you would be interested in both roles or if you have a preference over permanent or fixed term.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 6th April 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 14th April 2025.

Sue Ryder supports people at the most difficult times of their lives

This is an exciting opportunity to support the delivery of the SGN Safe and Warm programme at Sue Ryder working collaboratively across the charity with colleagues in Healthcare, Retail, Marcomms and Fundraising.

The Role
Reporting to the Chief Commercial Officer you will project manager this new programme that aims to raise awareness of fuel poverty and its impact on people who are critically ill or grieving and provide over 5000 people in the Southeast of England with information and support relating to fuel poverty, CO safety and the Priorities Services Register.
You will provide inspirational leadership to the project group and key staff, driving the delivery of this new partnership according to the contract with SGN, achieving the outcomes set out by SGN, and ensuring monthly reporting is accurate.

Key Responsibilities:

• Project manage and drive delivery of the SGN Safe and Warm programme to ensure delivery is on track, highlight issues and work with colleagues to find solutions
• Willing and able to travel within the project’s footprint area to visit retail stores and service locations.
• Attend SGN partnership meetings to strengthen relationships
• Network with partner organisations involved in the programme
• Explore opportunities for cross-referral and collaboration to enhance the programme’s impact
• Facilitate and administrate (where needed) steering group and programme meetings
• Prepare monthly outcome reports in accordance with the funders format and qualitative and case study material
• Keep all relevant documentation and reports up to date and accessible to stakeholders including managing access and content
• Work closely with the Corporate Partnerships team to help develop the relationship with SGN
• Line manages the Programme Coordinator

You will have

• Highly developed project management skills, ideally gained within the not-for-profit or energy sectors
• Highly organised and used to working under pressure, prioritising activities to deliver high quality outputs and meet the required deadlines
• Influencing skills at all levels with the ability to build strong relationships, working collaboratively with a wide range of stakeholders
• High level of attention to detail, with the skills to deliver high quality written and numerical updates and analysis
• Outstanding written and verbal communication skills, including experience of writing presentations, reports, minutes and risk logs

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Access to Employee support programme
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
• and lots more. Please visit our careers website for the full list.

Closing date:7th April 2025
Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

About the Role: 

Are you passionate about empowering young people and helping them build a brighter future? As a Youth Opportunities Coordinator, you will play a key role in transforming the lives of young people in our accommodation services in Greenwich. This is an exciting opportunity to design and deliver meaningful activities that help young people gain the tools and confidence they need to thrive outside traditional services.

In this role, you will lead the Young People’s Opportunity Programme, providing dynamic workshops and sessions focused on art therapy, sport and health, wellbeing, and life skills. The program is designed to support young people, particularly those who are NEET (Not in Education, Employment, or Training), by helping them develop crucial skills and prepare for the next steps in education, training, or employment. You will work closely with the frontline support team, creating tailored content that promotes positive change, while also collaborating with the wider Opportunities team to share best practices and continuously improve the program.

This is a fantastic opportunity to make a lasting impact on the lives of young people, empowering them to break through barriers and create a future full of potential. At Single Homeless Project, you’ll have the chance to develop your career in a supportive and growing environment, building your expertise and becoming a specialist in youth development.

About you:

• You bring experience working with young people who struggle with change and motivation. 
• Your toolkit includes practical skills in motivation and coaching young people.
• Your approach is creative, analytical, trauma-informed and rooted in person-centred ways of working. 
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential. 
• Can multi-task and manage working under pressure. 
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 13th April at midnight 

Interview Date: Wednesday 23rd April at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

About Us

The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. North London Open Spaces (NLOS) oversees some of the UK's most iconic green spaces, including:

· Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)

· Highgate Wood

· Queen’s Park

· West Ham Park

These beloved green spaces boast ancient woodlands, diverse wildlife, world-class sports facilities, and historic landmarks. We work closely with local communities and stakeholders to preserve and enhance these natural assets, making London one of the most liveable large cities in the world.

About the Role

This is a new and critical function within our senior management team at North London Open Spaces. We are looking for an entrepreneurial, hands-on leader who will drive fundraising, income generation, strategic partnerships, marketing, and community engagement across our portfolio of green spaces.

The successful candidate will have the opportunity to help shape this new role as it grows, leading a dynamic team and spearheading strategies to maximise resources, increase commercial opportunities, create new partnerships, and enhance visitor experiences while ensuring that funds raised directly benefit the sites they originate from.

Key Responsibilities

· Develop and manage partnerships across sectors to support the charitable and conservation goals of NLOS’s charities.

· Create fundraising initiatives, including grants, sponsorships, donor campaigns, and legacy giving.

· Identify appropriate commercial opportunities that generate revenue while balancing conservation priorities.

· Oversee communications to promote NLOS’s green spaces as visitor destinations and worthy fundraising causes.

· Lead volunteer and community engagement programs.

· Manage event licensing, filming, and commercial activities, ensuring compliance and promoting sustainability.

· Align initiatives with the City of London Corporation’s Corporate Plan and Climate Action Strategy.

About You

We are looking for a dynamic, high-energy, and innovative leader with a strong background in fundraising, income generation, partnership development, and strategic planning. You will bring:

· Hands-on development experience in charity, open spaces, or commercial sectors.

· Proven ability to research and capitalise on opportunities, implement business plans, and negotiate contracts.

· Strong financial modelling and budget management skills.

· Senior-level fundraising experience in a charity, NGO, or public sector.

· Success in establishing new income streams (e.g., trusts, foundations, individual giving).

· Track record in securing and managing grant funding.

· Experience developing marketing and communications strategies to drive income and engagement.

· Strong team management and staff development experience.

· Entrepreneurial mindset with analytical skills and provide ability to communicate effectively and persuasively.

· Adaptability and ability to work at pace in an exciting operations environment.

Why Join Us?

· Be part of a prestigious organisation that protects some of London’s most treasured landscapes.

· Lead and further develop a high-impact role with the opportunity to shape the future of iconic green spaces.

· Work within a supportive and collaborative team committed to conservation and community engagement.

· A workplace that includes multiple beautiful open spaces

· Competitive salary and benefits package.

If you are excited about the opportunity to play a pivotal role in preserving and enhancing London’s most cherished green spaces, we’d love to hear from you.

Closing date: 12 noon on Monday 21st April 2025

Provisional interview date: W/C 12th May 2025

To apply online please click the Apply online button below. 

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs. 

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a basic Disclosure & Barring Service check.

CEO

We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.

Position: CEO

Salary: £65,575 – £68,854 depending on experience. 

Location: Fully remote, working from home, with some travel. 

Contract: Permanent. 

Hours: 35 hours per week.  Flexibility regarding working pattern. 

Closing date: 9am, Friday 11 April 2025 

Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May. 

The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.

That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!

You’ll be responsible for: 

· Driving the delivery of our strategy and vision of making data work for nature.

· Developing and maintaining excellent relationships with our partners, funders and stakeholders.

· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.

We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.

The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.

We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK).  The post holder may be required to work occasional weekends and evenings. 

Applicants must reside in the UK and be eligible to work in the UK. 

We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.   

When applying, if possible, please also complete and return the EDI Recruitment Questionnaire.  This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Full time, 35 hours per week

Permanent

Salary, Grade DL £45,581.89 per annum

Location: 30 Euston Square (hybrid minimum 2 days per week in the office)

Closing date: 23:59 on Sunday 06 April 2025

Interview date: TBC

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom with over 55,000 members. Our mission is to encourage, foster and maintain the highest possible standards in general practice.

We are looking for a dedicated, enthusiastic, and dynamic individual to join the College’s Research and Innovation team. Are you an excellent problem solver, naturally curious and a skilled analyst and/or researcher? Do you want to help inform the solutions to the challenges facing general practice and our NHS? You will have strong data analysis and visualisation skills, attention to detail and experience of using analysis software (such as Excel, Power BI and R) and ability to draw out meaningful and accessible insights to inform policy and practice.

General practice is the largest branch of the medical profession, and the bedrock of the health service, providing more than a million patient consultations every day. The Policy, Research and Campaigns team is an ambitious and influential team working to understand the challenges facing general practice, to develop policy and practical solutions to these, and influence government at the highest levels to deliver positive change for our members and the health service.

The Senior Research Analyst is responsible for ensuring RCGP’s policy and external affairs activity is supported by strong and credible data and evidence. This will include working with a range of teams and partners, undertaking primary and secondary research and analysis, and commissioning and managing external research suppliers.

If you are a driven, collaborative problem-solver, with strong analytical skills, a demonstrable understanding of research methods, excellent written and verbal communication skills, with an eye for detail, and you are looking for a varied role where you will quickly be able to offer real value and impact, then this is the role for you.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a supportive environment where you can do your best work.   

Please download the Candidate Pack to view the full job description. To apply, please kindly complete the application form. 

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community. 

                                     ~ Building a sustainable future for general practice ~

Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme is to implement Salesforce Lightning as the organisations single CRM application.

With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.

This role, working within the Data Applications Team will initially contribute to the Launchpad programme by supporting training and UAT activity. Once the programme has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched.

Although the role will initially be managed by the Data Applications Delivery Lead, there is the potential that this role will transition into a dedicated Data Applications support function as the programme progresses and the support need grows.

This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.

Overall objectives

• Provide efficient and effective support to Battersea’s CRM system users.
• Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
• Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
• Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th April 2025
Interview date(s): TBC. Early applications are encouraged, as interviews may take place on a rolling basis ahead of the closing date.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.