Administration Volunteer Roles in Hammersmith, Greater London

NEW START-UP CHARITY NEEDS YOU!!!

Join SUNSHINE and Make a BIG Impact!

We are seeking fully motivated and enthusiastic VOLUNTEERS to join our new start-up charity and help us achieve our mission of creating positive change.

We need volunteers for various roles and support needs.

We are SUNSHINE, an inspiring brand new start-up grassroots community-based charity with a mission to make a BIG impact. Our aim is to bring people together, spread happiness, and nurture community spirit through initiatives that build relationships, enhance wellbeing, and transform lives. We focus on supporting those at risk and living in social isolation, ensuring they have access to our support when they need it most.

At SUNSHINE, we’re more than a charity; we’re a grassroots movement driven by compassion, dedication, and a shared vision. Our goal? To change the world—one smile at a time—with passionate, dedicated, and inspiring people at the heart of everything we do.

Get in touch and tell us your availability and what kind of things you'd like to volunteer your time to do.

We are looking for people who are;

• Passionate and Committed
• Reliable
• Good Communication Skills
• A Team Player
• Flexible and Adaptable
• Empathetic and Compassionate
• Good Organisational Skills
• Creative and Innovate
• A Heart of Gold

If you’re ready to take on this role and shine with us, please send your CV to apply.

We eagerly await your response and appreciate your interest in joining SUNSHINE!

Join us in this exciting journey and be a part of something truly meaningful. Together, we can make a difference and build a brighter future for those in need. Your passion and dedication can help us lead the way to success!

SUNSHINE

Fostering Connections - Enhancing Wellbeing - Transforming Lives

Dogs for Good is driven by the belief that dogs, and the bond we share with them, enable people to live happier healthier lives.  We want to support more people to benefit from these connections and have an exciting new strategy to expand our reach and impact. 

We are looking for up to four new Trustees to join our Board on a voluntary basis and help us to achieve this ambition.

With ultimate responsibility for the charity, our Board of Trustees provides strategic leadership, guidance and oversight to ensure our continued growth and success.  The Board works closely with, and holds to account, the executive team, supporting the management of the organisation and making sure that we deliver our objectives.

Dogs For Good is committed to having a diverse Board with wide-ranging levels of experience and the knowledge, capability and skills to draw upon in its governance and decision-making; specifically in the following areas:

• Finance, charity and/or social value accounting
• Digital transformation – especially in a charity context
• Marketing, campaigns and public affairs

The Board is currently comprised of the Chair and seven other Trustees.  It meets five times each year in Banbury; one of these meetings includes the AGM.

Dogs For Good holds a variety of events and meetings for volunteers each year, and we encourage Trustees to attend one or two of these, where possible.

Trustees serve a fixed term of three years from the date of their appointment and, if qualified, are eligible for reappointment for a further two terms.  While this is an unpaid voluntary role, reasonable expenses will be paid.

For more information on the role of a Trustee, please download the Trustee Recruitment Pack

The closing date for applications is noon on Monday 18 November.

Dogs for Good is committed to being a diverse and inclusive organisation, with an equally diverse and inclusive Board that reflects the communities we serve.  We welcome applications from individuals of all backgrounds including those with disabilities.  We will never discriminate based on race, ethnicity, country of origin, gender (or gender expression or identity), sexual orientation, marital status, disability or age.  If you are invited for an interview, please let us know if you have any accessibility requirements or adjustments so we can support you to attend.

Branch Trustee (Preston & District reg Charity No 232256)

This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things. With your support and expertise, we will achieve so much!

Overview of the Branch Trustee opportunity

We are looking for enthusiastic and passionate people who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long term aims.

As a charity trustee, you will be responsible for ensuring effective governance and strategic direction for the branch, you will provide leadership and support for the branch management team.

We are recruiting for a  complementary mix of skills within our trustee board. Whilst a passion for animals is crucial, we are also looking for a diversity of  skills such as general business management , finance, marketing, Legal, IT, HR and H&S etc, if this is you, we would love to hear from you.

Your role as a Trustee will require working in collaboration with your fellow trustees, staff and volunteers to ensure our branch continues to deliver our  important  animal welfare work.

As a minimum, trustees would normally be expected to attend a bi-monthly committee meeting lasting around 2 to 3 hours (virtual meetings are an option). However, the commitment may vary depending on your availability,  and if  you decide to take on additional duties.

Trustee do not need to live within the branch boundaries but occasional travel to Branch sites may be required from time to time.

About the National RSPCA

Founded in 1824 we have been saving animals for 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

About the RSPCA Preston & District Branch

Over 80% of the animal welfare work of the RSPCA is carried out through local Branches which are run by staff and volunteers, supported by the RSPCA National Society.

Preston & District Branch has been affiliated with the National RSPCA for 150 years!

A separately registered charity looking after animals in the local area and engaging with the local community.

Our mission is to seek out safe homes for abandoned, neglected or abused animals who are  nursed back to health, rehabilitated and found forever loving homes.

Preston & District Branch is part of a network of 140  branches, and 1 of only 8 in the North of England with an animal centre.

The rehoming centre is within the Preston area (close to JCN 31 of the M6).

RSPCA Preston & District Branch is a well established Branch with approximately 20 members of staff and 75 volunteers across 4 locations and raises all its funds locally through supporters and other income streams.

To continue helping animals in need the Branch also operates 3 charity shops in Longridge, Chorley and Penwortham (within our specified branch area) which bring in a regular income to keep our animal centre open.

Primary responsibilities of the Branch Trustee 

•  Appreciate and support the aims and policies of the RSPCA.
•  Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
•  In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
•  Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
•  In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
•  Actively participate in branch committee meetings and to attend the branch annual general meeting.
•  Be aware of the outcome of regional board meetings and support local initiatives.
•  Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.

What we are looking for in a volunteer:

• Ideally you would have some level of knowledge in the following areas-
• Financial, Human Resources, Health & Safety backgrounds or legal; Marketing communication including social media, PR, website;
• Fundraising including corporate fundraising, trust fund and grant applications;
• Local community and supporter relationships; Project management, business development
• Awareness of employment and/or charity legislation
• General management or business administration

These all can be useful to help ensure we have a sound and robust business model and long term strategic development plan, however, they are not essential.

We are looking for people who are creative, innovative, who have experience of or are part of groups and communities we want to attract, who can bring new ideas, different experiences and fresh perspectives to the board and to help put those ideas into action.

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Ultimately we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee

•  We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
•  Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
•  The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
•  The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected at our AGM.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals who cannot be a trustee or senior manager of a charity.
•  References will also be required.

We hope you are interested in volunteering for our branch!

Are you the next Active Humber trustee?
Support us to encourage people across the Humber to benefit from an active lifestyle

We are currently looking for two trustees to join our Board to work with us to create a happier, healthier and stronger community across the Humber.  To achieve our goals, we need a board of trustees who are as diverse as the people we are trying to reach.

Active Humber is a registered charity and is one of 43 nationwide Active Partnerships who are funded by Sport England to improve lives through physical activity and sport. 

Our vision is that the Humber is a place where everyone, everyday is physically active.

Our mission is to get the most physically inactive to be active.

Our role is to help people think differently about physical inactivity.

What is it like to be a Board Member at Active Humber? 
The Board at Active Humber is integral to what we are trying to achieve in the Humber.  If you join us as a trustee you will help to lead Active Humber to achieve their mission and purpose - you might ask questions to challenge us to think differently, make suggestions to move things forward, or act as a sounding board for ideas.  To learn more about Active Humber and what we have achieved and what we are hoping to achieve, please visit our website

What we’re looking for:
We’re seeking individuals who are enthusiastic about our vision and have the time and skills to contribute to the board. You don’t need previous board experience, and we particularly welcome individuals with experience in areas such as:

• Health and social care
• Environmental sustainability matters
• An understanding of equality and inclusivity
• An ability to articulate the voice of communities that are less likely to take part in physical activity (e.g. those over 55, those living with a disability or a long-term health condition, minority ethnic groups).

Application Process
The full application pack for the trustee role is available on our website, please read this fully to support you in making a decision about whether to apply. 

We would suggest an informal chat with our CEO, David Gent or our Chair, Richard Smith as the first step in your application, or perhaps an informal visit to an Active Humber Board sub-committee meeting.  Please email us and we would be happy to arrange this.

If you then wish to go ahead and apply, please send the following information:

1. A covering letter explaining why you are interested in being an Active Humber trustee, and how your skills and experience meet the criteria set out in the role and person specification.
2. A copy of your current CV

The closing date is 22nd November 2024.

If you have any queries about the role or the application process, please do not hesitate to email HR who will be happy to help.

The COO’s will hold overarching responsibility for the daily business operations of the clinic. The COO will ensure efficient and effective management of all operational aspects, including programme implementation, volunteer management, and process optimisation. 

They will be responsible for the management team and all volunteers within the organisation. 

They will be able to effectively: 

- Oversee daily operations, ensuring programmes are delivered efficiently and effectively following high-quality standards​

- Develop and implement systems and processes to improve operational efficiency and scalability​

- Manage and mentor volunteers, fostering a positive and productive environment and ensuring professional development opportunities​

- Assist in budgeting, financial planning, and resource allocation to ensure operational sustainability and alignment with strategic goals​

- Collaborate with the CEO in developing and executing the strategic plan, ensuring alignment between operational activities and the clinic’s mission and objectives

We’re looking for a motivated finance professional to provide financial direction to our local advice charity and help us improve our long-term financial sustainability. If you’re excited to help us grow and strengthen our resilience so that we meet the advice needs of the diverse communities we serve, we would love to hear from you.

The Treasurer is an officer of the Trustee Board and not a paid member of staff.  The purpose of the role is to ensure that the charity’s finances and supporting financial control systems are robust and comply with relevant regulations.

The role works closely with the Chair of the Trustee Board, the Chief Executive and the volunteer Financial Accountant.

The Treasurer is responsible for chairing the Finance sub-committee, including preparing the agenda and arranging for the production of the minutes of each quarterly meeting,

Treasurer main duties and responsibilities

Financial accounts

· Every quarter, review entries on Xero made by volunteer Financial Accountant (

· Review quarterly management accounts prepared by volunteer Financial Accountant before submitting report to the Trustee Board

· Ensure that year-end accounts are prepared to in compliance with SORP (Statement of Recommended Practice) Accounting for Charities and submitted by the deadline to Charity Commission and Companies House, and make arrangements for them to be independently examined as required

Budgets and planning

· Prepare annual budget and obtain Trustee Board sign off each March

· Review and update forecast of annual outturn

Financial control and compliance

· Comply with the charity’s financial policies and procedures

·Liaise with the CEO to prepare costings for any funding bid applications

· Ensure capital expenditure authorisations and limits are followed, and prepare expenditure justifications where appropriate

· Ensure that money received is spend only on the purposes for which it was given and ensure that reports and accounts demonstrating this are submitted to funders

· Submit regular financial reports to national Citizens Advice as required, and meet all financial obligations of the Citizens Advice Membership scheme

Relationship with Trustee Board

· Provide financial advice as required to the Chair and Trustee Board

· Explain, guide and advise the Board on the key assumptions and financial implications of the budget, operational and strategic plans

· Keep the Board informed about its financial duties and responsibilities

· Ensure that all Board members have a clear understanding of the accounts presented at meetings

· Ensure that the organisation has an appropriate reserves policy and a realistic budget that meets the service’s needs

· Provide input to the risk register process

· Present accounts at the Annual General Meeting in an accessible way

· Chair the Finance sub-committee, preparing the agenda and arranging for the production of the minutes for each quarterly meeting

Treasury

· Act as key contact on the charity’s bank accounts

· Transfer money between savings bank accounts to optimise interest income

· Maximise the interest on savings by comparing available interest rates

· Review investments (in conjunction with other trustees)

· Review and update cheque signatory and electronic payment authorisation

· Authorise salaries and PAYE payments to HMRC

Other (annual)

· Review reserves policy

· Prepare salary review (in conjunction with Personnel Committee)

· Review office insurance policy

· Review Gift Aid claim prepared by volunteer Financial Accountant

Family Volunteering Club is an innovative charity, on a mission to make it easy for children aged 0 - 9 to regularly spend time helping in their local community, alongside the adults in their lives.

We are now recruiting for a fantastic Co-Chair of Trustees to join the team! They will work alongside existing Trustee, Katy Sparrow Robins, who will be moving into the Co-Chair role in March 2024.

This is a really exciting opportunity to help shape the future of the CIO as we grow to have national impact.

The Co-Chairs provide leadership to the charity and its board, ensuring that the CIO has maximum impact for its beneficiaries. They are responsible for board management, support to individual trustees and support to the CEO, facilitating scrutiny of Family Volunteering Club’s strategic direction, values, policies, and operational efficiency. The Co-Chairs also play an active role in representing the organisation to a range of internal and external stakeholders. The Co-Chairs will work closely with the CEO to oversee the governance of the charity, guide the development and growth of the organisation and have an overview of strategy and finance. It is important in line with the values of the organisation, that we retain a strong sense of democracy and inclusion in how the charity operates at a board level, and the Co-Chairs will help ensure this.

Age UK Hillingdon, Harrow and Brent is committed to making later life better for everyone in Hillingdon, Harrow and Brent. We have an active board of Trustees from a range of different backgrounds who continually provide guidance and support to the charity.The Trustee role offers an exciting opportunity to get involved in an engaging, decision making role which contributes to the strategy, financial strategy and day-to-day management of the organisation.

Our existing Board has a diverse range of experience and skills and we are looking to grow and develop these to support the organisation in the future.  We are particuarly interested in hearing from people with experience and/or knowledge of the following areas:

• Financial Management (including investment planning/management accounts) 
• Estate Planning
• Charity Retailing
• Fundraising / Income generation Fundraising

This is not an exclusive list of skills as each new Trustee brings their own valuable skills and experience.  We are keen to develop our Board's diversity and appreciate that the role of a Trustee is new to some people.  If you would like an informal chat about what the role involves please contact us.

The Legal Trustee will participate in all areas of the charity’s governance with a special interest in the legal implications of the strategy, governance and support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing the CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

You would be joining our board at an exciting time, as we create and implement our new 5 year strategy for 2025-2030.

OUR VISION

A world where primary bone cancer is cured.

OUR MISSION

To save lives and improve outcomes for people affected by primary bone cancer.

OUR VALUES 

PIONEERING. We lead the way, we leave no stone unturned, we are prepared to take risks.

DYNAMIC. We don’t stand still, we innovate, we celebrate every success.

SUPPORTIVE. We listen, we understand, we care.

KNOWLEDGEABLE. We know our stuff; we are eager to know more.

TRUSTWORTHY. We do what we say we’re going to do; we do the things that matter.

Bone Cancer Research Trust are currently looking for exceptional individuals to join our board of Trustees. Trustees have overall control of the charity and are responsible for making sure it’s doing what it was set up to do. As a trustee, you will use your skills and experience to support BCRT, helping it achieve its aims. 

We are a highly driven and ambitious charity and at the centre of our plans are our patients. They are the driving force of our 2022 – 2032 strategy More Patients Surviving. More Patients Thriving. We are looking for equally driven and motivated individuals to help us achieve our strategic aims.

We are looking to recruit two individuals and are particularly interested in candidates who might have experience in the areas of finance or policy. If you feel you have the experience, knowledge and skills we are looking for, or feel you can add significant value to BCRT’s board in other ways, we would like to hear from you.

MORE PATIENTS SURVIVING. MORE PATIENTS THRIVING. 

OVERVIEW:

We are looking to invite up to 4 new Trustees to join our Board in 2024, including a Vice-Chair. NSDF is interest in meeting people who are passionate about young artists & technicians, and creating opportunity for 16-25 yr olds, from all walks of life.

Working with and to support our CEO, Keerthi Kollimada, our Board plays a vital role in delivering NSDF’s mission to empower and inspire young talent and ambition, to teach skills, help launch careers and build the audience of tomorrow. We’re looking for people who will grow in this role, as much as they give; people who are interested in playing a strategic, behind-the-scenes role in delivering this vision, and who are passionate about collaboration, diversity, inclusion and care.

This is a volunteer role to support a charity with a storied 60+ history; come join us.

REQUIREMENTS:

You don’t have to have worked in theatre, nor have experience as trustee, to apply for this role. We will give you the support you need, and we are just as interested in life experiences as we are the specific criteria.

To complement the skills and experience currently represented on our Board, we’re particularly looking for the below, as well as a Vice Chair, which will have some additional responsibilities:

>Have experience of working in technical theatre, and/or with technical theatre staff
>Work in finance or regularly work with finance as part of their job Would like to advise us regarding access to and accessibility in theatre
>Have legal expertise
>Are aged 16-25 and passionate about representing the young people that NSDF reaches.

RESPONSIBILITIES:

In this role, you’ll join us for four evening meetings per year – two in-person, and two on Zoom. These meetings take place in the early evening, and generally last up to two hours. Currently, our in-person meetings take place in London. The building is wheelchair accessible.

Additionally, throughout the year, you’ll provide advice and support to the NSDF team, based on your own experience and knowledge. For example, this might include:

Phone calls or Zoom meetings to advise staff or freelancers on planning and decision-making
Looking over and providing feedback on policy documents or marketing content
Providing legal or financial advice to the CEO.
Looking over project plans to advise us on how to ensure our work is accessible
These are only examples, and this list is not exhaustive – if you have other types of expertise that could benefit NSDF’s work, we want to hear from you.

Use your skills and experience to serve a nationally respected, Christian homelessness charity growing in its impact and influence.

Oasis Community Housing (part of the wider Oasis Charitable Group) is a Christian homelessness charity with 40 years’ experience of delivering bespoke, effective services for vulnerably housed and people experiencing homelessness.

We exist to reignite a hope and a future for everyone facing homelessness. We believe that anyone’s life can be transformed however dark things may seem.

We run supported accommodation programmes in the North-East and London for young people, particularly young women and mums facing homelessness for a variety of reasons. We also run drop-in crisis centres providing emergency housing on a ‘housing first, no questions asked basis’, a warm shower, food, clothing and access to advice. Additionally we run a programme to help victims of domestic abuse and sexual violence to break the cycle of abusive relationships.

The last 3 years have been tumultuous and challenging for us all due to the enduring legacy of the Covid-19 pandemic. Over this period we have been stretched and tested across the range of our work. But in the testing, our passion for our mission and ability to innovate and be agile have shone through.  

In spite of the challenges of the last 4 years we have seen a 41% increase in unrestricted donations over the last two years.

This is an exciting time to consider joining Oasis Community Housing.

We are now looking for two or more Trustees. The priority areas we are seeking to cover include:

Finance – with strategic financial leadership experience in order to ensure effective oversight and risk management at a governance level.

Property/Facilities Management/Planning – with experience of lease agreements, property licensing and planning regulations.

Whilst these are priority skill areas we would also be open to considering candidates from other professional backgrounds too.

Citizens Advice Esher & District is a well-established local advice charity that is seeking a HR professional to joins its trustee board and help deliver effective people management policies and plans.  If you’re excited to help us have the right team in place to meet the advice needs of our local community in Surrey, we would love to hear from you.

Our Trustee Board is responsible for providing us with strategic thinking.  As our Human Resources expert on the Board, you will work alongside the Chair, Personnel Sub-committee and Chief Executive to:

• Provide strategic and occasional operational advice on issues such as recruitment, employment contracts and remuneration
• Take a lead in reviewing the charity’s people management policies and procedures
• Advise on workforce planning and engagement to deliver our short and long term objectives
• Chair our Personnel sub-committee, setting the agenda for each six-monthly meeting and helping to prepare agenda papers

As a member of the Trustee Board, you will be responsible for:

● Maintaining an awareness of how our charity is operating

● Reading papers for Board meetings and attending six meetings per year

● Working on specific projects with other trustees or staff to further the strategic objectives of the charity

● Taking an active discussion during Board meetings and working with other trustees to:

- set policy and strategy direction, set targets and evaluate the performance of the charity

- ensure that all the finances and supporting financial control systems of the charity are in order

- monitor the financial position of the charity ensuring that it operates within its means and objectives

- monitor how well the service meets the needs of the local community

- ensure that the service plans for the recruitment and turnover of staff and volunteers

- review its own work and how effectively it operates including action for improvement

Person Specification

We need someone who either lives, works or studies in Elmbridge who has:

• HR experience with current knowledge of UK employment law, policy and practice, including compensation and benefits
• A commitment to the Citizens Advice organisation
• An understanding of the differences between managing the rights of employees and managing the rights of volunteers
• A willingness to devote the necessary time and effort

We are particularly keen to achieve a more diverse Board of Trustees and welcome applications from all sections of the community.  Experience of Citizens Advice work is not required.

Time commitment

Our Trustees are expected to attend six board meetings each year.  These normally take place on a Monday evening, alternating between 5-7pm and 7pm-9pm, at our office in Esher. There is an option to join most meetings online, although we encourage meeting in person.  Reading preparation for each Board meeting will take around one-two hours.  All Citizens Advice Trustees are required to complete a small number of e-learning courses each year.

You will also be asked to Chair and prepare papers for our Personnel sub-committee which meets six-monthly, and to offer ad-hoc support relevant to your expertise.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to recruit and retain staff and volunteers and achieve a sustainable future.  Without this, we risk having to cut our service to local residents and workers - and the most vulnerable members of society will have nowhere else to turn.

What's in it for you?

Citizens Advice is a well-respected and influential organisation.  This is an opportunity to help develop this much-needed charity at a local level, making a real difference to people's lives.

As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.

Initial induction and training takes place in-house, online and through peer support but there some opportunity to attend national Citizens Advice conferences.  Travel expenses to any events are paid.

We are a friendly Board, keen to welcome new members.

We’re looking for an IT professional to join our Board and provide thought-leadership on our digital and IT strategy, including guiding us through Cyber Essentials accreditation. If you can help us use technology to improve our local advice service, we would love to hear from you.

As our digital and IT expert, you will work alongside the Chair, Chief Executive and the external IT support company we use to:

• Ensure our IT operating systems and equipment are fit for purpose
• Guide the charity through the work needed to obtain Cyber Essentials accreditation
• Advise how we can use technology to improve our service to clients
• Translate the risks and opportunities of IT for other trustees
• Take the lead in evaluating IT related proposals for the Board.

We need someone who either lives, works or studies in Elmbridge (or the surrounding area) and who has:

• Demonstrable experience of delivering IT and business change management
• Experience of IT strategy planning and execution
• A good understanding of cyber security including obtaining Cyber Security Accreditation
• A good understanding of Microsoft 365 multi-factor authentication
• Experience of business continuity and disaster recover planning
• A good understanding of risk management
• A commitment to the Citizens Advice organisation
• A willingness to devote the necessary time and effort
• We are particularly keen to achieve a more diverse board of trustees and welcome applications from all sections of the community.  Experience of Citizens Advice work is not required.

Time commitment

Our trustees are expected to attend six board meetings each year.  These normally take place on a Monday evening, at our office in Esher. Reading preparation for each board meeting will take around one-two hours.  All Citizens Advice trustees are required to complete a small number of e-learning courses each year.

In addition, as the IT lead, you will need to have time to participate in various IT discussions with our management team and with the IT support company we use.  This work may average around 1-2 hours a week.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to reach more people and provide more timely advice.

What's in it for the volunteer?

Citizens Advice is a well-respected and influential organisation.  This is an opportunity to help develop this much-needed charity at a local level, really making a difference to people's lives.

As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.

Initial induction and training takes place in-house and through peer support but there is the opportunity to attend national Citizens Advice conferences and seminars.  Travel expenses to these events are paid.

We are a business-like but friendly board, keen to welcome new members.