Administration Support Jobs
About the role:
This role involves making sure we deliver a specialist quality service to clients who are eligible for the pensions guidance service across the South West area. This covers Bournemouth, Taunton, and their surrounding areas, including Isle of Wight and Devon and Cornwall (including Isles of Scilly).
You will be responsible for ensuring the partnership runs well and that all appointments are available and filled. You will line manage the Guider Specialists and Administrators on the project, ensuring they receive a people-focused and compassionate experience at work.
The partnership is Citizens Advice Plymouth, Cornwall, Taunton and Bournemouth.
We anticipate this role to start in October 2024, with interviews the week commencing 9th September 2024.
Who we are looking for:
You will be an experienced line manager who thrives on working with a diverse range of people and be open-minded, approachable, and non-judgmental. You will take an empathetic and compassionate approach to your team, while also being able to challenge effectively to provide the best possible service for our clients. You’ll have a good understanding of mental health, how this affects people, and how you can support people experiencing poor mental health effectively. You will have good critical thinking skills, with the ability to identify and unpick issues.
You will have the ability to manage and support others during times of crisis, be resilient and able to manage difficult and emotional conversations well. Good communication skills, both written and verbal, are essential, as is the ability to effectively communicate with a non-judgmental approach.
You will be able to deliver Pension Wise Guider appointments – providing face to face pension and retirement information and guidance to members of the public, in line with the defined Pension Wise service, and help clients to understand the full implication of their pension choices.
You will be able to competently use a range of Office 365 programmes and pull accurate reports. You will have good prioritisation and time management skills to be able to work efficiently as part of a team to reach as many clients as possible as quickly as possible.
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or people from Black, Asian and other racially minoritised backgrounds, as these people are currently underrepresented at Citizens Advice Plymouth. We also actively welcome applications from LGBTQ+ candidates.
Work base: This role will have a hybrid contract, with a minimum of 5 days a month in the office at Cobourg House, 32 Mayflower Street, Plymouth. You will be expected to be able to attend the office at short notice if required. If you are not based in the Plymouth area, but would like to be considered for this role, please contact us to discuss possible options with regards to the hybrid contract.
Hours: The role is 22.5 hours a week (9-5 Monday-Wednesday) on a permanent basis. We are happy to discuss flexible working arrangements with prospective applicants.
Start Date: We anticipate this role to start in October 2024, with interviews the week commencing 9th September 2024.
Closing Date: 4th September 2024 at 9:00am
For further information and to apply, please click on the apply button to be taken to our vacancy page
About Citizens Advice Plymouth:
Citizens Advice Plymouth is a resilient, creative and independent charity. It is part of the Citizens Advice national network of over 250 organisations that delivers advice and information across England and Wales.
Our main purpose is to deliver quality advice and information.
We can all face problems that seem complicated and intimidating. At Citizens Advice Plymouth, we believe that no one should have to face these problems without good quality, independent advice.
Benefits (subject to eligibilty) include:
- 25 days annual leave + bank holidays + an additional 2.5 days between Christmas & New Year (pro rata)
- Long term service leave – up to 5 additional days (pro rata)
- Employee assistance programme.
- Heathcare plan which includes money back on prescription charges etc.
- Group stakeholder pension scheme
- Cycle to work scheme
- Flexible working, career breaks, enhanced contractual sick pay, support for parents & carers.
- Learning & development – training and development with access to a wide range of online courses to develop your skills.
- Death in Service cover (2 x annual salary)
Are you a skilled communicator with a desire to make a difference to the lives of workers, both in the immediate term within their communities, and in the longer term by shaping the research and policy landscape?
If this sounds like you, and you have a mixed skill set that includes some or all of; communications (internal and external), project management, grant-making, programme delivery and stakeholder management, then we are keen to hear from you.
About us
Formed from the legacy of the 35 Hour Week Campaign, The Alex Ferry Foundation is a UK grant-maker focused on the future of work, trade unionism and supporting communities.
We believe that good work is an essential part of a good life. Therefore, we want to see a world in which workers and their communities are treated with dignity and respect and where they are empowered both in and beyond the workplace to live long, happy, and healthy lives.
We aim, through the funding of research, to ensure a better future for workers, and through the funding of local initiatives, to ensure a better present for their communities.
In our research funding we are focused on: shorter working time, a worker-led just transition, the role of technology and the future of trade unionism.
In our community funding we are focused on: initiatives and organisations providing value at the local level and who might otherwise struggle to secure financial support.
About the role
Working within our small, dynamic staff team, this role will primarily provide support to the Executive Director in the following areas: communicating the work of the foundation to key stakeholders; lead on and maintaining relationships with trade union groups; driving forward our community grants programme, demonstrating the policy, research and campaign impact of the foundation; general strategic and managerial deputisation.
The role would suit a communications or programmes specialist who is comfortable working flexibly across a number of briefs as befits a small and adaptable organisation. A successful candidate will need to demonstrate an affinity with, and understanding of, the work of the foundation, a flair for messaging, both in print, digitally, and in terms of design, and an administrative and motivational rigour capable of driving forward multiple grant-making programmes with complex timelines.
The role can be either home or office based, but candidates must be willing to spend at least three days a month in our London office.
About you
You will have:
- A commitment to the Foundation’s vision, mission, and values, and to the broader cause of labour rights and trade unionism.
- Excellent written communication skills, including writing content for different media (website, consent emails, social posts). Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external audiences.
- Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, internal team members and external stakeholders
- High standard of accuracy and attention to detail.
- Able to multitask and to work at pace to meet tight deadlines.
- Time management, organisation and project management skills are essential, as well as the ability to plan ahead.
- Strong interpersonal skills, confidence, and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
- Proactive, solution-focussed, innovative, and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities, projects, and design.
- A team player, able to work both on own initiative and as part of a team.
- Excellent digital skills and knowledge of current and future trends in digital and technological solutions.
- Excellent numerical skills with the ability to understand and present communications key performance indicator data.
- Knowledge of GDPR regulations, as well as integrity and discretion over confidential information.
If you would like to be considered for this role, please send a CV and a covering letter (no more than two pages) outlining your suitability and experience.
Initial interviews will be held in the week commencing 30th September 2024 in London.
With deep roots in the trade union movement, The Alex Ferry Foundation is committed to good work, supportive communities, and improving lives.
The client requests no contact from agencies or media sales.
In Your Corner are entering an exciting phase of growth, having recently converted to a charitable legal structure. As the founder steps down from their current post as CEO, we look forward to our future as a charity and seek a strategic leader with the passion to drive us forward.
We are an award-winning social enterprise whose mission is to support young people to develop the emotional and relational skills that will support them to thrive, through combining non-contact boxing with evidence-based ideas from psychological intervention. As a values-based organisation we're seeking someone with a commitment to our mission, vision and values; as-well as a solid understanding of youth work, mental health, or boxing/sport for change work and ability to use this to guide leadership decisions and actions.
The CEO will lead IYC’s services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.
This role is part-time but will include occasional evenings to support core project delivery times and board meetings. Regular in person working in Inner London locations is a requirement. Other activities can be completed via remote working.
You can find all information, specifications and requirements within our role pack. Please note that all applications must be received by 23:30 on Monday 2nd September 2024.
To support young people to develop the emotional and relational skills that will help them to thrive
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
KCLSU is looking for an Arts and Media Development Coordinator to ensure our students thrive and enjoy the best possible university experience at King’s College London. Areas of work will include amongst others working with KCLSU Student Media and Arts groups as well as supporting and developing KCLSU's student-led broadcast, digital and print journalism and creative arts groups.
Responsibilities include:
Student Media & Arts Group Development
- Provide support for student media and arts groups, enabling them form, grow and thrive through a group development and accreditation framework.
- Support student media & arts groups to participate in national competitions and events
- Deliver an effective engagement plan with student media & arts groups, utilising appropriate methods of mass and targeted communications; and efficient approaches for managing day-to-day enquiries.
- Understand the short and long-term resource needs for our students media & arts groups, working with relevant KCLSU and KCL departments and external facilities to ensure KCLSU student groups have access to quality facilities that enable their activities
- Have oversight of specialist equipment and technology required by our student media & arts groups, ensuring effective management of inventory, up-keep, renewal and storage.
- Ensure adequate technical support is in place for student groups to ensure safe and smooth running of KCLSU Student Media Suite spaces.
- Develop the financial sustainability of student media & arts groups through
membership fees, supporting sponsorship opportunities and coordinating grant
funding allocation.
Projects & Events
- Project Manage the Arts Festival to bring the arts to the wider membership.
- Project Manage the Student Media Awards Night to celebrate and recognize our student media groups.
- Work with student media and arts groups to develop events and activities across the year that engage the wider student community such as on campus arts exhibitions & film festivals
- Lead on the delivery of performances and exhibitions across Community Events and KCLSU Awards.
- Working with the Community Development Team to develop strong student media partnerships and student-led content across our Varsity, Welcome Fair and Election projects.
For further details and Person Specification, please review our Job Pack.
Benefits of Working for KCLSU:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts and Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility: To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
About the role
- Reporting to: Communications and Engagement Manager
- Contract: Full-time
- Hours per week: 35 hours, usually between 9:30 – 5:30. One hour for lunch.
- Annual leave: 25 days holiday, plus statutory bank holidays
We’re looking to recruit a Senior Communications and Engagement Officer to join the friendly CharityComms team to help us plan, organise and deliver communications and engagement outputs that support the needs of members, and drive organisational development.
A core part of the job will be overseeing the CharityComms’ social media work, by managing our channels, creating content, and delivering on our social media strategy to engage people and increase our brand profile.
Other key tasks include content creation and commissioning projects for our website, and having a supporting role in other general communications, engagement and marketing activity and administration as needed. This is a great opportunity for a strategic thinker with a passion for creative, impactful communications, who is ready to demonstrate their initiative.
Location
Remote, with the option of occasional working in our central London office, and as needed for in-person events (full travel costs will be covered for any in-person events).
About CharityComms
CharityComms is a thriving membership network of communications professionals working in UK charities. Our amazing community is made up of more than 750 charities, adding up to almost 12,000 people.
We work with our members and the wider communications community to raise the standard of charity communications, to enable them to deliver their world-changing missions more effectively. From our range of services and events to our best practice guides, reports, support for professional development and web and social media content, we represent, support, inspire, connect and inform our members and the wider charity communications community.
We are a small, friendly team of 13, working closely together to achieve big things for our members and the sector. In 2021 we won Team of the Year and have recently been shortlisted for Best Professional Body or Learned Society at the Memcom awards.
Purpose of the role
You will be working with the Communications and Engagement team to promote CharityComms and what we offer, through the creation and development of effective and engaging content, and community and stakeholder engagement.
Communications and content are at the heart of this role, and we’re looking for someone with demonstratable experience in strategic, content-based projects, including commissioning and editing content from external stakeholders, social media management and content creation, and community management.
Social media management and community engagement
You will own the social media management of our channels, maximising their performance and supporting stakeholder engagement with our work. You will:
- Deliver and adapt a creative and engaging social content strategy with the Communications and Engagement Manager that meets our wider business aims and objectives.
- Craft key organisational messaging into engaging social media content and posts to generate conversations.
- Be responsible for creating, scheduling and managing social content using Twitter, Facebook, LinkedIn and our management tool, Sprout Social.
- Responsible for maintaining upkeep of social analytics reporting, as directed by the Communications and Engagement Manager, to ensure activity supports wider marketing, communications and engagement strategies.
- Continuously improve our social media presence and brand profile, including recommending and piloting new approaches to content and channel development to increase community engagement and meet targets.
- Manage and monitor forum and social media groups and act as facilitator of conversations where needed, working closely with relevant colleagues and stakeholders.
- Grow and deliver ways to increase engagement with new and existing audiences, including regular engagement activity on member’s posts (sharing, liking) and ensuring our member network is up to date within these channels.
Content commissioning and creation
Working proactively and collaboratively with the Communications and Engagement Manager to deliver our content plans. You will:
- Deliver and adapt our communications and engagement strategy to meet our objectives.
- Play an active role in content creation and marketing activity – including designing, producing and editing creative content i.e. graphics, photography, videos.
- Develop, coordinate and update long-form pieces for our website, i.e. best practice guides and templates.
- Have remit to commission content projects – using own initiative to develop initial pitches relevant to charity communicators and oversee the commissioning process.
- Work with external providers where necessary to develop resources and creative materials where required.
- Stay up to date with current communications, marketing and content trends, to advise the wider CharityComms team on best practice regarding content and campaigns, including accessibility.
Website and email comms
Working collaboratively with teams where needed or taking key roles to:
- Edit, upload, and publish content on the CharityComms website as directed.
- Work with the Communications and Engagement Manager to continuously deliver on website strategy activities.
- Work alongside the Communications and Engagement Manager to deliver eNews campaigns. This could include commissioning, writing, research, proof-reading, scheduling, maintaining lists and reporting on performance as needed.
- Actively provide feedback to the Communications and Engagement Manager and Head of Membership and Insight on planned activities and make recommendations for improvements.
Other activities
- Ability and confidence to deputise for the Communications and Engagement Manager where necessary.
- Analyse data for reporting and make recommendations.
- Work across the organisation to support communications and marketing activity to ensure consistent messaging, tone and content.
- Provide communications support across key organisational projects, and on any other activity, as reasonably requested, that will generate social and/or financial return on investment for CharityComms.
- Support the admin of the comms inbox, responding appropriately to requests or flagging for colleagues.
- Keep up to date with sector news, events and activities.
- Attend CharityComms and sector events, where appropriate, either in-person or online.
Person specification
Experience
- Experience of working in a professional membership organisation - desirable.
- Experience of digital content management; especially working with a CMS - desirable.
- Experience of running social media accounts and engaging communities through them - essential.
- A good knowledge of current communications and engagement techniques and practice - essential.
- Experience of both writing and editing for the web - essential.
- Experience of video and photo editing - essential.
- Experience of commissioning content - essential.
- Experience of social analytics reporting - essential.
Personal attributes
- Highly motivated and goal orientated - essential.
- Empathy with the goals and vision of CharityComms - essential.
- Excellent communications and interpersonal skills and ability to represent CharityComms externally - essential.
- Strategically minded with a practical hands-on approach - essential.
- Excellent organisational and administrative skills - essential.
- Ability to work alone and with others and work under pressure - essential.
- Ability to demonstrate initiative and creativity - essential.
- A good level of IT literacy, including the use of data bases (preferably Salesforce) and AV systems - essential.
- Commitment to self-directed learning and networking across sectors and share new ways of working with colleagues - essential.
- Maintain an externally facing focus - essential.
- Support CharityComms proactive, results orientated and collaborative culture - essential.
Interviews
Interviews will be held online via Zoom. Our friendly interview panel will be made up of staff members from the Comms and Engagement team.
These are some of the types of questions we will be asking during the interview:
- What interests you about working at CharityComms?
- Tell us about a time when you had to prioritise multiple tasks or deadlines.
- What is your previous experience of working remotely – particularly with communicating and making sure you are working most effectively with your teammates?
Shortlisted candidates will be sent the list of interview questions in advance of the interview.
Diversity and Inclusion
At CharityComms, we’re committed to creating an inclusive culture, internally and in the wider charity sector, where everyone can be themselves and reach their full potential. We value lived and learned experiences of social issues, justice and change.
We actively encourage applications from people of all backgrounds and cultures and we will do our best to support you to upskill because we want to recruit, retain and develop the best talent available.
Additional info
All staff are currently working remotely from home, but there is the option to go into the office (located near London Bridge), to work and meet other members of the team as necessary.
Benefits include:
- Yearly personal development budget.
- Generous pension contributions.
- Opportunity to attend CharityComms events.
- Reciprocal membership and training opportunities with many other sector organisations.
- Flexible working is offered where possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Part-time Adult Learning ESOL Tutor
Are you passionate about education and ensuring everyone has the opportunity to fulfil their potential? If you’re knowledgeable in the field of ESOL and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you!
The part-time adult learning tutor will be based at our thriving office in North Kensington and will have responsibility for working both individually and as part of the Adult Learning team to plan and deliver the Adult Learning programmes.
About Nova
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.
Reaching 2,000+ people each year, we:
- Develop knowledge, education and confidence
- Connect diverse groups
- Provide opportunities
Our work, operates on 2 levels:
- Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering
- Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action
Purpose of role
We are looking for a highly motivated, experienced and creative tutor with excellent interpersonal, numeracy and digital skills; excellent written English and efficient organisational skills.
The aim is to support adult learners who need to improve their English language skills, working both individually and as part of the Adult Education team to plan and deliver an agreed number of ESOL courses.
Duties will include:
- To work as a member of the Adult Education Team, taking a full part in the organisation, planning and delivery of the ESOL Skills
- To comply with Health and Safety, carrying out the required administration (including monitoring and Ofsted and RARPA) and ensuring we run a safe and stimulating programme
- To plan independently in compliance with the ESOL Curriculum and to work creatively whilst exercising initiative and contributing own materials
- To regularly carry out and keep records of initial and diagnostic assessments
- To devise schemes of work and lesson plans for own courses
- To effectively lead a class/group of up to 16 students
- To act as an internal verifier for exams
- To devise Individual Learning Plans with students
- To keep meticulous records of attendance
- To collect, present and maintain feedback forms, samples of learners’ work, samples of formative and summative assessments, termly figures (progression routes and achievement grids), and end of course reviews
- To develop basic and appealing study packs/worksheets
- To be familiar with and understand the necessary regulations and legal requirements, including Safeguarding Adults, Equal Opportunities, Health & Safety and Working with Vulnerable Groups
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post
- There will also be the opportunity to work on centre-wide projects together with staff from other delivery teams
You need to:
- Have the right to work in the UK
- Be passionate about helping people achieve their potential
- Be a qualified ESOL practitioner (CELTA, DELTA, DTTLS ESOL or Literacy)
- Be knowledgeable in your subject field
- Be able to carry out effective planning, monitoring and evaluation of courses
- Demonstrate a high level of computer literacy
- Be able to use their own initiative, and to organise and prioritise their workload
- Be able to meet deadlines and work under pressure
- Be able to identify and implement changes in existing systems
- Be able to maintain excellent working relationships with colleagues and students
- Demonstrate awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos
- Be committed to the provision of a quality service and the implementation of quality improvements
- Demonstrate awareness of and commitment to valuing equal opportunities and diversity
- Be committed to taking a full and active role in the life of the charity and be committed to its aims and values
- Have a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement
Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the person specification.
Shortlisted candidates will be invited to a panel interview.
Applications without a cover letter will not be considered.
We will be doing rolling recruitment for this role, so we advise that you submit an application as soon as possible. We will close the recruitment once we have found a successful candidate.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.
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The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with 77 million visits every year.
We are now looking for a Catering Liaison Manager to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £32,666 - £39,187 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a highly organised individual with experience supporting commercial catering contracts.
You will work in a truly unique setting, overseeing catering services across some of London’s most beloved green spaces and directly enhancing the enjoyment of millions of visitors each year.
What’s more, you’ll have access to excellent learning opportunities, fantastic benefits and a supportive work environment, ensuring you’re equipped with everything you need to thrive in your role.
Are you ready to make a lasting impact in some of London's most iconic parks? Read on and apply today!
The Role
As a Catering Liaison Manager, you will oversee the day-to-day management of several catering concessions across the Royal Parks, ensuring that a quality dining experience is consistently delivered to enhance the visitor experience.
You will work closely with our catering partners to ensure that the food and service they provide is of the highest quality. You will be a key point of contact for our catering partners and concessionaires, helping to ensure the smooth delivery of our services, supporting contractual compliance and overseeing all aspects of contract administration including our sustainability and financial targets
About You
To be considered as a Catering Liaison Manager, you will need:
- Experience of commercial catering contracts
- Excellent communication skills to build relationship with key stakeholders
- Decision making experience using evidence and data that considers costs, benefits and risks
- Knowledge of building codes, regulations and compliance standards relevant to hospitality venues
- The ability to identify, analyse and act to effectively manage risk
- Exceptional planning and organising skills
Other organisations may call this role Catering Contracts Manager, Hospitality Manager, Catering Operations Manager, or Commercial Catering Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Catering Liaison Manager, please apply via the button shown.
The client requests no contact from agencies or media sales.
We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the London and South Region (London and Kent), and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Salary: £28,216 pa for experienced adviser.
£23,500 for trainee (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.
For an informal discussion about the roles call Jelena Dukic
For an application pack visit our website and click on Vacancies
Closing date for applications: Tuesday,10/09/2024 at 5pm
Interviews: Monday, 16/09/2024
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
Reserves Officer (North Hampshire)
Salary: £27,500 - £30,000 depending on skills and experience
Location: Rotherwick, Hook, RG27 9AU
Full Time – 35 Hours per Week
Permanent Contract
Closing date: 08 September 2024
Interviews: 17 September 2024
The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature.
‘Our vision for a wilder future is beautiful and vital!’
Our future has to be wilder!
We are seeking a Reserves Officer (North Hampshire) to join our cause.
Reporting to the Senior Nature Recovery Manager (North Hampshire) and functioning as a key member of the North Hampshire Area Team, this post is responsible for the habitat management of five MoD sites in the northeast of the County which form part of the Thames Basin Heaths, and the nationally important Greywell Moors near Hook. This portfolio of sites includes a diverse mixture of heathland and Fen habitats; all of which are being managed or restored to favourable condition with support from the team and in partnership with organisations such as the MoD, NE, EA, external graziers and our inhouse grazing team.
The suite of sites includes a significant acreage of the MOD training estate, which is comprised of internationally important lowland heath; there are also an exciting range of fen, woodland, wood pasture, also neutral and acid grasslands within the wider Northern estate.
The Reserve Officer (North Hampshire) will deliver Countryside Stewardship Scheme and other work plan objectives, working with fellow staff, volunteers, contractors, project partners and the grazing team to implement habitat management activities. Estate management will also include the maintenance of reserve infrastructure and gathering ecological data through working with partners and carrying out surveying when required.
Alongside the practical and administrative delivery associated with reserve management and general estate management tasks; this role will also be working closely with the wider team to ensure the northern estate and its staff are being as effective as possible, while maintaining a close and supportive relationship with our grazing team.
Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more.
To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options.
About the role
Join our team at the Royal College of Obstetricians and Gynaecologists (RCOG) as a Specialty Education Manager. As part of our Education team, you will be responsible for overseeing the development and quality assurance of our Subspecialty training programmes in Gynaecological Oncology, Maternal and Fetal Medicine, Reproductive Medicine and Urogynaecology. Your expertise will ensure that our training curricula meet the highest standards, contributing directly to our mission of improving women’s health care worldwide.
Responsibilities:
- Support the Chair of the Subspecialty Committee and the Special Interest Training Committee.
- Manage the assessment processes for subspecialty trainees and the approval of new training centres.
- Ensure the curriculum review processes comply with GMC standards and manage internal College procedures.
- Represent the RCOG in national recruitment processes and at GMC/Medical Royal Colleges meetings.
- Line manage the Trainees’ Administrator and support the development of team members.
For the full list of key responsibilities, please check the recruitment pack on our careers site.
About you
We are looking for a proactive and detail-oriented individual with a strong background in managing complex educational programmes. You should be comfortable engaging with medical professionals and have a solid understanding of governance frameworks and educational standards within the medical field. Your ability to manage multiple tasks with competing deadlines will be key to your success in this role.
Requirements
- Proven experience in managing large-scale, complex workstreams within education or healthcare.
- Strong organisational skills with meticulous attention to detail.
- Effective communication and interpersonal skills, with the ability to engage with diverse stakeholders.
- Knowledge of GMC standards and practical understanding of educational frameworks in the medical field is desirable.
Our culture and benefits
As a valued member of the team, you will be located in our stunning offices close to Borough Market. We offer a friendly; values led working culture with an excellent benefits package that includes:
- Agile and flexible working
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- Up to 10% employer pension contribution after probation
- Enhanced wellbeing and family leave and pay policies
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Free lunch in our beautiful Union Street building
- Employee assistance programme
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
- Closing date: 10.00 am on Monday 9 September 2024
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
- Interview dates: We will be interviewing candidates as applications are received.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Data Operations Manager
Contract: Full-time, permanent, 35 hours per week
Salary: £48,500 - £50,729 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in Data Operations to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our new Data Operations Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Data Operations team sits within our Communications and Fundraising Directorate as part of our Performance, Insight and Innovation Department. The team is the link between our fundraisers and the data and technology that supports their work and allow great supporter experience and income generation, overseeing management of supporter data, income processing and claims and supporting users with data queries and with using our Microsoft dynamics CRM, Nimbus. This team is also a hub within our data functions, identifying and resolving any issues with our data or opportunities for improvement in collaboration with the CRM Product Team, Data Engineering & Architecture and Data & Analytics team.
About the Role:
As our systematic and strategic Data Operations Manager, you will lead the Data Operations Team to ensure effective management of our supporter data, ensure that business-critical, processes always function as expected and that users have have support in utilising our CRM. Your leadership will be pivotal in prioritising team activities and collaborating on data projects with colleagues in Communications and Fundraising at WaterAid UK
In this role, first and foremost you will support the ongoing development of the Data Operations Team which has been through change in the last six months and with them, you will spearhead the delivery of continuous development and business improvement as well as ensure the security and integrity of supporter data.
You’ll also:
- Lead the team in providing an excellent service to the organisation through effective planning and evaluation
- Ensure compliance with legislation and internal policies, particularly around Direct Debit and Gift Aid administration.
- Collaborate with internal teams and third-party suppliers to ensure data processes are efficient and effective.
- Develop and track KPIs and SLAs, communicating these across the team and with stakeholders.
- Champion best practices in data management and proactively review and improve processes and systems.
About You:
- Proven experience in a leadership role, with a focus on motivating and developing teams.
- A strong background in managing operational teams and driving performance improvements.
- Experience in managing a helpdesk or customer service function, with excellent problem-solving and communication skills.
- Demonstrable experience in stakeholder management within large organisations.
- Experience in managing, developing, and implementing new systems and business processes.
Although not essential, we also prefer you to have:
- Experience with Microsoft Dynamics CRM, particularly D365.
- Knowledge of Bacs Direct Debit processes, HMRC, Gift Aid, and data protection compliance.
- Experience in building complex database queries and using SQL Server.
- Familiarity with Azure DevOps or similar workflow management tools.
- Experience working with Direct Marketing agencies or data handling agencies.
Closing date: Applications will close at 23:59 on Sunday 8th September 2024. Availability for the first round interviews is required from 18th September, via Teams
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
![WaterAid logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/q3vsfzr_mfo_2024_03_27_08_54_05_am.jpg)
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Location: Based at our offices in London (NW1) or Leeds (LS2) or at home if you do not live within reasonable commuting distance from these offices. Office-based staff can work at home some of the time by agreement.
Join Our Equity and Justice Cluster as a Reparations Coordinator!
Quakers in Britain is seeking to appoint a reflective and innovative Reparations Coordinator to help support the Quaker Reparations Working Group in developing and delivering its programme of change. The group has discerned that the journey will include labour on the following work streams:
- Historical record
- Calculation of financial impact of the harms done
- Theological record
- Outreach and activism
The Reparations Coordinator will manage and harmonise these streams and collaborate with other staff of Quakers in Britain, Quakers around the world, ecumenical and civil society. They will build upon existing connections and enable new links to be developed with those working in this field.
Your key responsibilities will include:
- Acting as secretary to the Reparations Working Group
- Advising on current best practice within the area of reparations
- Sharing learning and building connections with faith groups and civil society partners
- Commissioning and engaging with research and creative work on this theme
- Monitoring, evaluating and writing reports on initiatives and developing tools to measure their impact.
The successful candidate will play an important role in shaping our reparations response. If you are ready to be a catalyst for change, apply now and be part of an organisation committed to engaging productively with our history and future.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.
For details on how to apply, please click the apply button to be taken to our website.
Closing date: 9am on Monday, 2 September 2024.
Interview date: Thursday, 12 September 2024 at Friends House, London NW1.
Quakers have a faith commitment to equality, and encourage and welcome applications for posts from all sections of society. You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of our organisation.
Quakers in Britain is committed to equality in all its employment practices.
The Royal Court Theatre has an exciting opportunity for someone to join the team as a Senior Development Manager.
The Senior Development Manager plays a vital, strategic role in enabling the Development team to reach our ambitious fundraising target. They will work closely with the Director of Development, Development Officers, as well as with the Marketing and Communications team, Finance Team and Artistic and Literary Teams.
The role will be responsible for securing new income and managing existing relationships with Corporate supporters and high net-worth individuals. Working closely with the Director of Development, they will lead on the development and implementation of an innovative strategy to grow income from a variety of sources as part of the Development team’s overall fundraising strategy.
The successful candidate will:
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Be an experienced and pro-active development professional with an impressive track record in fundraising in a relevant environment, including in areas such as high-level giving schemes, corporate partnerships and securing large gifts
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Have proven success in donor stewardship, developing enduring one-to-one relationships with high level supporters, meeting ambitious targets and securing new business
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Have excellent organization and project management skills, with the ability to manage a busy workload, deliver to deadlines and manage conflicting priorities
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Be a team player with a can-do attitude – the ability to make things happen, act proactively and lead within a team
Further details of the role can be found in the Job Description.
The client requests no contact from agencies or media sales.
As Head of Advocacy, you will lead the development and delivery of Medical Justice’s advocacy programme, drawing on our evidence of the harm caused by immigration detention, to secure lasting change through combinations of research, policy, parliamentary, and media work, as well as contribute to strategic litigation.
Reporting directly to the Director, you will lead our experienced team advocacy team, help develop our strategic objectives and shape our emerging Senior Management Team.
We particularly welcome applications from people with lived experience –
Support from Experts by Experience Employment Network
Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
- see the Application Pack for more details.
Main duties and responsibilities
- Develop the advocacy team’s expertise in all of the ways our evidence can be used to effect change, including policy work both with the Home Office and NHS England who commission healthcare in immigration detention, parliamentary work, media work, and to contribute to strategic litigation, and how and when they interrelate.
- Understand and keep updated on what is happening with immigration detention policy, including matters that influence it, such as the literature on health issues of detainees, key legal judgements, inquests, reports by official monitors and parliamentary committees, responses to parliamentary questions, parliamentary debates, research produced by other organisations, and information that you glean from FOI requests.
- Keep abreast of the wider political context that may influence immigration and detention policy.
- Represent Medical Justice at external meetings and events.
- Participate in Home Office, NHS England and monitoring bodies’ stakeholder forums.
- Participate in formal and informal ad-hoc NGO groupings. - Work both reactively and pro-actively, identify opportunities for securing change and prioritise work according to its strategic importance as well as ‘return on investment’.
- Work with the Director and the Head of Casework to ensure ;
- Further develop Medical Justice’s Strategy and ensure that strategic objectives across the organisation are impactful, current and coherent.
- Developments that affect detention policy are shared within Medical Justice.
- Issues experienced in our casework are documented and used in our advocacy work.
- Our material is robust so that we maintain credibility as an organisation which is vital for our advocacy work as well as for the use of our medico-legal reports in clients’ individual legal cases.
- Develop the monitoring and evaluation framework for our advocacy work. - Facilitate the meaningful involvement of people with lived experience of detention Medical Justice advocacy work, including in its design and development.
- Line-manage the Parliamentary & Research Analyst and the Researcher, including providing support in terms of personal development/training and well-being. There will also be line-managing responsibilities for some periods of an individual on the Casework Trainee programme for people with lived experience, once it is introduced.
Research / line-management of the Researcher
- Consulting colleagues, other NGOs and lawyers to identify research projects that draw on medical evidence from our casework that would have the most impact, including carrying out research for strategic litigation and supporting such litigation.
- Collaborate with other organisations as appropriate.
- Lead the team in conducting research and provide periodic feedback of policy implications regarding the emerging findings to others within the organisation for consideration.
- Lead the team in the producing analysis of research and audits of our MLRs, writing up into required formats, including research reports, text for inclusion in policy work, submissions, witness statements, briefing papers for parliamentarians, and media articles.
- Together with colleagues, offer suitable material for peer review publication and contribute where appropriate to research carried out by medical professional bodies and others.
- Contribute to the further development of the Medical Justice datasystem and its functionality.
Policy work
- Carry out policy work with the Home Office, NHS England and their contractors – this may include responding to consultations, and challenging issues proactively.
- Build relationships with the Home Office, NHS England, and monitoring bodies – make sure Medical Justice is included in all relevant consultations and alert others if they have been missed out.
- Collaborate as much as is sensible with other organisations to get the best outcomes for people in detention.
Parliamentary work / line-management of the Parliamentary & Research Analyst
- Oversee our work as the secretariat for the All-Party Parliamentary Group (APPG) on Immigration Detention, raising awareness of immigration detention amongst parliamentarians and priming them to take action. Work to ensure the APPG brings together parliamentarians with experts, NGOs, lawyers and people with lived experience to amplify our collective impact.
- Oversee the briefing of parliamentarians for challenging unjust policies, asking parliamentary questions, holding parliamentary debates, opposing parliamentary approval of harmful policy amendments, and assisting parliamentarians in tabling amendments to relevant Bills.
- Oversee submissions parliamentary committees to inquires they hold as well as the briefing of committee members and clerks.
Galvanise Medical professional organisations
1. Work with Royal Colleges, the British Medical Association and others to galvanise their communities, encouraging helpful evidence from them, and organising events with them.
Media
1. Work both with the Director and on your own to create mainstream and social media opportunities to promote the work of Medical Justice and the needed content.
General
- Provide reports for staff and/or trustees as requested.
- Respect and comply in full with Medical Justice patients’ confidentiality requirements and contribute to developing our own policy in this area.
- To work flexibly as a member of a team and the organisation and undertake other reasonable duties and responsibilities at the request of the Director.
- To assist the smooth running of the organisation, working with other Medical Justice staff and the trustees to meet overall objectives, including strategic and operational planning, participation in periodic appraisals, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
- To promote Medical Justice policies including our equal opportunities and anti-discrimination policies.
- To be self servicing, to pro-actively share relevant information and expertise within the organisation, and to keep all records, statistics and qualitative information in accordance with Medical Justice policy and practice.
For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack
The client requests no contact from agencies or media sales.