Administration support jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Events Manager
Location:Hybrid. Home working with 40% of contracted hours at our office in Welwyn Garden City
Contract:Full-time; 37.5 hours per week
The Willow Major Events Team hosts a range of events to engage Willow’s key supporters. These range in large-scale events such as the Willow Ball and London Football Awards, to smaller more intimate events such as Golf and Shoot Days.
Job purpose
- This role will support the delivery of Willow’s programme of Major Events, as well as supporting third party events, ensuring that these promote and present Willow in a professional and compelling manner, maximising opportunities for donor cultivation, fundraising and maximising income generation.
- To work with the Events Manager on delivering events to an exceptional standard.
- To lead on auction procurement and fulfilment to maximise fundraising revenue.
Key responsibilities
Core Events
- To support the events strategy through delivery of high-quality events, designed to attract current and new supporters.
- To support the Events Fundraising Manager in ensuring that each event plan is actioned in a timely and efficient manner, as well as working with external suppliers, ensuring all suppliers work to agreed terms and conditions
- To assist in the research, development and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities and sector trends.
- With support from Event Manager, lead on events within the portfolio, working with key stakeholders and suppliers, ensuring delivery of a high-quality event.
Auction
- Lead on securing auction prizes for relevant events, developing relationships with key supporters and external businesses to secure exclusive and desirable auction items.
- Manage the auction fulfilment process, ensuring all auction winners are thanked post event and that lots are fulfilled in a timely manner.
- Oversee online auction platform, ensuring accurate listings, engaging descriptions and looking for ways to maximise income.
Event Supporter Stewardship
- Provide support on guest management, ensuring a smooth process for guests during the lead up to and on the day of the event.
- Build and maintain strong relationships with major donors, guests and stakeholders ensuring excellent stewardship and recognition
- To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.
General
- To support the Events Manager with financial management of each event, supporting on areas such as: budgeting, planning, controlling and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
- To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
- To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
- To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
- To undertake any other tasks reasonably required.
Person Specification
Qualifications, Knowledge and Experience
Essential
- Proven experience of supporting on a number of events and delivering to budget and within tight timeframes.
- Can demonstrate effective implementation and management of work plans, projects and resources to ensure proactive completion of tasks.
- Proven experience of developing and managing budgets.
- Ability to work as part of a small, flexible and hardworking team.
- Delivering high quality supporter and donor care through ongoing contact and communication.
- Experience of working on administration within a fundraising, events or marketing environment.
Desirable
- Experience of working with senior stakeholders in order to meet income targets.
- Experience of working with celebrities.
- Experience of working with sponsors.
- Experience of working in the sports sector.
- Experience of working in the charity / fundraising sector.
Skills and Abilities
Essential
- Organised, pro-active self-starter, capable of taking initiative.
- Confident and articulate, able to build successful, mutually beneficial relationships with internal and external audiences.
- Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
- Ability to work on different projects simultaneously.
- Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
- Good influencing and negotiation skills.
- Respect for and ability to maintain confidentiality at all times.
- Self-reliant and confident IT user including internet, email, design, databases, spreadsheets and MS Office.
Desirable
- Creative thinker, able to innovate to meet audience needs.
- Experience or knowledge of Raisers Edge database.
- Sports sector knowledge.
Other
Essential
- Positive, energetic and able to enthuse.
- Flexible and proactive problem solver.
- Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
- Genuine commitment to the work and services of Willow.
Desirable
- Empathy with the cause and knowledge of issues faced by young adults facing serious illness.
Special Conditions
Essential
- Able to work irregular (unsociable) hours and weekends where necessary.
- Own car and current driving license
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Holiday purchase scheme
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee discounts
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This dynamic role is perfect for someone who’s confident building relationships with businesses and passionate about connecting people with our mission.
You’ll focus 60% of your time on securing and managing corporate partnerships – from Charity of the Year collaborations to sponsorships and brand activations – and the remaining 40% supporting campaigns, appeals, and fundraising events.
What you’ll bring:
- A track record in business development, sales, or corporate fundraising
- Strong communication, proposal writing, and relationship-building skills
- An eye for opportunity and a collaborative, can-do attitude
- The ability to juggle multiple priorities while keeping supporters engaged
- Knowledge of fundraising practices, data protection, and CRM systems
A driving licence and access to your own vehicle is essential. If you're creative, driven, and ready to help protect wildlife, we want to hear from you.
In return we will offer you support, training and continued professional development, not to mention a fantastic working environment! You can also expect free entry to the park.
If you would like to join our unique and vibrant organisation to become a part of the Marwell Family, please view the full candidate brief on our website and complete a Marwell application form.
The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
Provision of pro-active administrative and business support to the Technical Services Team & Vice President of team. The role includes undertaking a wide range of administrative assistance that enables the team to work efficiently and effectively and to ensure smooth running of the VP’s office.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- A highly effective communicator both written and verbal in English
- Good numeracy and literacy skills
- Strong Competency in the following Microsoft Office packages
- Outlook (advanced), Excel (intermediate), Word (advanced) and PowerPoint (advanced) Office 365 suite (advanced)
- Training will be provided for Vyond animation packages
- Highly organised and structured way of working that enables effective work prioritisation. Ability to effectively focus on tasks at hand as well as able to multi-task and prioritise changing and conflicting priorities
- Excellent attention to detail
- Working collaboratively and fostering a knowledge sharing culture
To perform this role, you’ll need the following experience:
- Experience working as a team assistant, team co-ordinator, or equivalent
- Experience of providing high level admin support to a large, fast moving team working ideally for an international organisation where need to manage different time zones
- Experience of Microsoft Office packages: Outlook, Excel, Word and PowerPoint as well as Office 365 suite. AV/VC conferencing
- Good experience of raising purchase orders electronically and undertaking similar financial related work
- Experience of arranging sometimes complex international travel including organising visas for multiple countries and working under tight deadlines
- Experience of working with multiple calendars for scheduling meetings and travel
Please view the job framework on our website.
Location: London, UK (hybrid working, minimum of 2 days per week working in the office).
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent.
Salary: £24,975 - £31,213 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 5
Closing date: 30th April 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Join us as a Corporate Partnerships Officer! Support our ambitious plans to expand corporate funding by nurturing and developing relationships with local businesses. Facilitate and support engaging events, manage our corporate membership scheme, develop, and produce compelling communications to inspire support. Ideal candidates are proactive, team-oriented, and possess strong communication skills.
The Corporate Partnerships Officer will play a crucial role in supporting the Corporate Partnerships Manager and the wider Fundraising Team helping to secure income and support from both existing corporate members and prospective businesses across our three counties. This position is integral to the Trust's ambitious plans to expand corporate funding over the coming years. You will help to nurture new and existing relationships with local businesses and strive to grow corporate income for the charity.
In this role, you will take an active part in developing and facilitating a range of events and activities designed to engage local businesses with the Trust's mission and work. Your responsibilities will include the administration of our corporate membership scheme, ensuring the accurate recording of income and information, and maintaining our internal database to the highest standards. You will also be responsible for producing high-quality and compelling communications to raise the profile of the charity and inspire current and prospective members.
While experience in fundraising, sales, or relationship management is beneficial, we are looking for a proactive and enthusiastic individual with excellent communication and customer service skills and a collaborative, team-oriented attitude.
Part time hours (30 hours) for this role, may be possible.
Type of Contract: Permanent
Hours: Full Time - 37.5 hours per week
Interview Date: Tues 20th May 202
The client requests no contact from agencies or media sales.
Location: 45, The Parade Cardiff CF24 3AB– option for some remote working
Hours of Work: 35 hours a week (Full Time)
Salary: £30,000-£35,000 per annum dependent on experience.
Contract Type: Permanent
Benefits: Company Pension, Company sick pay and enhanced holidays
Mission
Voices From Care Cymru exists to improve the lives of care experienced children and young people (looked after children and young care leavers) in Wales. Working across Wales, we enable children and young people to meet their own goals and build successful futures and support them in working with decision makers to improve the lives of the whole care experienced community.
Purpose of Post
The Office Manager will take a lead in supporting the CEO and staff with all administrative and back-office duties. They will support the senior management team in ensuring the organisation’s compliance with policies and procedures in relation to health and safety human resources and charity governance and will support the Finance Manager with financial tasks. They will also support the CEO with managing the diary, travel arrangements etc.
They will be supported by a part time administrative officer and will have access to specialist human resources advice and IT support.
Duties:
- To undertake all human resources and recruitment duties as required. This includes but is not limited to:
- Monitoring and recording of absences (excluding annual leave and TOIL)
- Recruitment and On-boarding activities
- Supported by specialist human resources advice, issuing relevant human resources and employment law documentation and letters to staff as required (i.e., extension to contract, salary review and probation letters)
- Supporting line manager’s activities, providing day to day advice on human resources matters, accessing specialist human resources advice as necessary.
- Maintain accurate personnel records and centralise the information.
- To provide PA support to the CEO
- To manage the renewal processes for legislative and regulatory checks such as DBS, Driving at Work and DSE annual updates.
- To be responsible for ensuring appropriate regular Health and Safety checks of the premises and arrange maintenance works as required.
- To support the Senior Management team in maintaining good governance processes and procedures in line with The Charity Commissions guidance.
- To support the Senior Management Team in the organisation and administration of Board of Trustee meetings, including minute taking.
- To support the Finance Manager, with relevant financial duties including purchase order processes, pretty cash management and salary updates.
- To ensure effective first point of contact systems via telephone and email.
- To manage bookings and travel arrangements of senior staff.
- To Manage access to VFCC systems such as Microsoft 365, HR and CRM systems and be the first point of contact for any IT related queries or issues, referring on to specialist advice as necessary.
Skills, Knowledge & Qualities
Essential
- Experience of providing administrative support services in an office environment.
- Experience of developing and maintaining office processes and procedures to ensure efficiency and effective use of time and resources.
- Good understanding of confidentiality in practice in the workplace
- Good organisational skills and attention to detail.
- Ability to work under pressure, meet deadlines and manage priorities
- Experience of managing human resources processes, and recruitment, including an understanding of employment law and the ability to make best use of expert advice.
- Good communications skills (both oral and written).
- Good interpersonal skills.
- Good IT skills; working knowledge in the use of a range of computer software, including Microsoft Office applications (especially Word, Excel and Access).
- Enthusiastic and self-motivated, with a positive attitude and a flexible approach to work.
- Able to work on own initiative and as part of a team.
- A commitment to equality and diversity and fostering a positive and fair working environment.
- A commitment to learning and development in the workplace.
- Ability to relate to and work with a wide range of individuals, including service users.
- The ability to work flexibly, responding to the needs of the organisation
- Strong principles, including integrity, and commitment to the role.
- Empathic with good listening skills
Desirable
- Experience of supporting with the organisation and delivery of events, including large public events.
- Experience of supporting, maintaining and developing organisational governance, in line with Charity Commission and Companies House requirements.
- Experience of financial processes e.g.: preparing invoices/claims.
- A working knowledge of The UK Data Protection Legislation (2019) and how to apply it.
- Experience of managing staff and / or volunteers
- An interest in issues that affect care experienced children and young people.
- Personal experience of the care system.
- Ability to speak Welsh, with a commitment to further training to enable use of Welsh in a professional setting if needed
- Previous experience of working in the third sector.
- A commitment to promoting Children’s Rights as set out in the United Nations Convention on the Rights of the Chil
All posts are subject to receipt of satisfactory references and a satisfactory DBS enhanced disclosure check.
The deadline for applications will be Wednesday, 23rd April at midday.
This is an exciting opportunity for an ambitious self-starter who wants to be a part of a team that is working to take the charity to its next level of growth and development. We are looking for someone to join the Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of our 5-year vision and charitable mission and objectives.
You will have a strong, successful track record of fundraising and/or other forms of income generating in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals. In addition, you should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audience sensitively with real-life stories to demonstrate impact and create a compelling case for support.
If you have the skills, experience, drive and enthusiasm to join this well-established and successful charity and help us grow, we would like to hear from you as soon as possible. FSW is based in Brighton and covers the whole of Sussex. For the first month the successful candidate would work from the central office but ultimately the role is hybrid with an expectation that while the Director will be in the office for at least two days a week, the remaining time can be worked remotely if desired.
Closing date for applications is the 30th of April with interviews in Brighton on Monday 12 May. FSW uses a “blind” recruitment process which means all application forms are anonymised so we focus on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process therefore we are unable to accept CVs.
“A strong family for every child in Sussex”. CDAFSW was set up to help those on the margins of society -those least able to support themselves.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Individual Giving and Legacies Manager
Salary: £38,000 - £40,000
Responsible to:Head of Fundraising, Ruth Strauss Foundation
Accountable to: Board of the Ruth Strauss Foundation
Hours per week:Monday-Friday 9.00am – 5.00pm
Location:Hybrid: minimum 2 days a week in London office
Job Purpose
The Ruth Strauss Foundation is looking to grow its fundraising team and this role will play a pivotal part in developing Individual Giving for the organisation. This role will lead the Individual Giving and Legacy programme, responsible for building the database of regular givers, introducing new campaigns and products to acquire new donors and increase retention rates and lifetime donor value.
This role will be responsible for developing a supporter centric marketing strategy generating a supporter journey which drives excellent supporter experience, creating a RSF family of donors. This role will develop products for in memory fundraising and build our legacy programme from scratch, developing a legacy fundraising strategy and subsequent comms plan and journey.
Key Relationships:
- Head of Fundraising
- Head of MarComms & Digital
- Head of Mission Services
- Head of Finance
- RSF Individual Supporters
- Gift in Wills organisations
Key Responsibilities
- Deliver RSFs Individual Giving and Legacy programme, ensuring the programme meets budgeted income and spend.
- Manage a portfolio of campaigns, owning a personal income target of over £300k
- Produce a regular giving strategy to generate growth in income and acquisition/retention numbers
- Develop robust supporter centric supporter journey’s, feeding into a wider onward journey to increase the lifetime value of our donors
- Produce a legacy strategy to introduce legacy fundraising to RSF, growing a database of legacy pledgers through sensitive and impactful legacy marketing
- Introduction of new appeal campaigns and individual giving products to the individual giving portfolio
- Develop products to support in memory fundraising
- Utilise audience analysis and sector trends to generate compelling supporter communications, connecting to supporter motivations and interests.
Key activities
- Produce a 3 year programme strategy for Individual Giving and Legacy fundraising contributing to the ambitious growth strategy for RSF
- Project management of a year long Individual Giving communications plan and associated campaigns/products.
- Produce a marketing strategy for our individual givers which focusing on increasing the number of new donors acquired as well increasing retention, average value donated and gift aid conversions of our existing database.
- Introduce new in memory products and campaigns to support fundraisers wishing to raise funds in memory of a loved one.
- Introduce a legacy marketing strategy to grow legacy fundraising at RSF, introducing KPIs to monitor impact across pledgers and intenders
- Establish business rules for recording Individual giving data on Salesforce to ensure that future analysis of the programme is robust and reliable
- Introduce new fundraising campaigns to reach new audiences and re-engage with existing donors
- Project management and delivery of existing Individual giving campaigns
- Introduce new individual giving campaigns to the portfolio, identifying key opportunities in the year using audience understanding, aligning with RSF’s strategy
- Work closely with gift in wills organisations to grow RSF’s legacy fundraising, reaching new audiences, connecting with solicitors across the UK
- Work with the Head of Finance to develop a legacy administration process
- Budget management and post activity delivery metric analysis, ensuring a robust contingency planning process is in place
- Development of fundraising collateral in conjunction with campaigns/products
- Coordinate the marketing requirements for each activity, producing pre and post communications/marketing collateral – including working with external production companies where required
- Set up product/campaign processes including fulfilment and supporter stewardship
- Ensure all individual giving and legacy activities are compliant with fundraising code of conduct, GDPR and other IG processes/policies
- Conduct regular sector wide and competitor research to stay ahead of trends and maximiseopportunities for RSF
This Job Description reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the Fundraising team. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
Expertise required
- Exceptional experience of managing an individual giving programme, managing a range of campaigns/products of varying size and scale including acquisition activity, warm appeals and reactivation
- Excellent organisational and administrative skills including budget management, project management and prioritisation.
- Excellent data analytical skills, able to set up processes to capture data and analyse data to ensure strategic decisions are based on audience insight and analysis
- Experience of developing plans and budgets, and reporting against financial targets and key performance indicators
- Experience working with CRM systems and project planning tools
- Excellent communication skills – able to utilise data analysis to produce compelling fundraising communications, understanding supporter motivations, engaging audiences to generate fundraising growth.
- Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
- Strong relationship management across stakeholders of multiple levels and organisations.
- Innovative thinker who has experience of building successful fundraising campaigns from scratch
- A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace.
- Ability to keep calm under pressure and maintain a clear head
- Meticulous attention to detail
- Ability to undertake travel, including overnight stays where necessary
Personal Attributes
- Creative, results-driven, and proactive in approach
- Excellent multi-tasker
- Strong interpersonal skills to build positive relationships with a range of stakeholders
How to apply:
We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.
Please share your CV and covering letter.
Interviews will be planned as applications come in. The application process may close early.
We take your privacy very seriously and promise to keep your details safe. Check our Applicant Privacy Policy to find out more.
About the Ruth Strauss Foundation
In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.
In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:
- Provide professional emotional support for families when a child is facing the death of a parent
- Facilitate collaboration and influence research in the fight against non-smoking lung cancers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
ABOUT THE ROLE
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively.
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time.
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.
Candidates must have the Right To Work in the UK
Email your CV and a separate cover letter about why you are suitable for the role.
The cover letter should be no more than 2 A4 size pages.
Closing date: Friday 9 May 2025
We will request interviews to be held at our Bolton office on Tuesday 20 May 2025 if suitable candidates apply.
Please do clearly inform us if for some reason you can’t make that date.
To create a world where every child and young person with a neurological condition can access the care and support they
The client requests no contact from agencies or media sales.
Care & Support Digital Technology Officer
Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office
Salary: £34,000 per annum
Closing date for applications: Sunday 27th April
Interviews: Tuesday 6th May, held in person
Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations?
Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery.
With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system, support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation.
About the charity
This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose.
The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays.
As Care & Support Digital Technology Officer, your core responsibilities will include:
- Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work
- Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system
- Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps
- Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency
- Assist in testing and validation processes for technological systems to ensure they meet organisational requirements
- Provide first-line support for technical queries, escalating complex issues as needed
- Ensure the Care Planning system works smoothly and that care records are regularly reviewed
- Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records
- Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems
- Provide support during the migration to Microsoft 365
- Oversee the Digital Inbox, triaging queries for timely resolution or escalation
- Support the day-to-day administration of digital software platforms for C&S
- Participate in data cleansing and migration to maintain accurate and useful datasets
- Assist in refining system requirement specifications to align with C&S needs
- Configure and set up hardware devices for use with digital systems for the C&S services
- Attend regular meetings with Newlon IT to address support tickets related to C&S services
- Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S
- Document recurring issues and create self-help resources, FAQs, and troubleshooting guides
- Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs
- Liaise with SaaS providers to address complex queries and support system enhancements
- Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively
We'd love to see applications from individuals with the following skills and experience:
- Proven experience working in a Care & Support environment
- Strong background in digital technology, including implementing and supporting software systems
- Experience of using and integrating attendance management systems such as Sona Rostering Time Management
- Experience training staff and creating training materials for digital systems
- Experience in data cleansing, migration, and modelling activities
- Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards
- Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues
- Knowledge of system testing, validation, and ongoing maintenance
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
- Highly organised, with the ability to prioritise tasks and manage time effectively
- Strong problem-solving skills and a proactive mind-set
- Collaborative and adaptable, with a commitment to supporting both technical and care teams
- Attention to detail and commitment to maintaining accurate records
- Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required
- Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults
How to apply
To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting for an Operations Officer to play a key role in supporting the effective day-to-day operations of the organisation.
This is an exciting time to join the organisation. We have grown rapidly in recent years from a small charity generating £200k income in 2019 to £1M in 2024. We are now expanding our operations team to support the larger staff team and delivery of our strategy.
This role will support the organisation’s ongoing development by helping ensure the charity has necessary systems in place and operates in line with its policies and procedures. You will support the organisation’s IT systems, digital transformation, HR, finance and administrative processes. Your responsibilities will include:
· Supporting the operation and improvement of systems that maintain delivery of our mission such as office management and administration, IT and HR
· Work closely with the Operations and Officer Manager to implement digital transformation to ensure that the organisation is using the best tools and working in as efficient a manner as possible
· Work closely with the Operations and Officer Manager and Administrator to ensure financial reports are produced accurately and in a timely manner
· Support the drafting of policies, procedures and systems used by the organisation
· Act as our day-to-day administrator for our database on Salesforce, with training provided as needed
· Provide first-tier support for IT problems within the organisation and liaise with our IT support provider when issues need escalation.
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if you would like other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 21 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £31,294 with potential annual step increases up to £35,086 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are located between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, none of our staff are going into the office every day. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Occupational health assessments to disabled employees to understand how we can support and make reasonable adjustments
· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss about feelings and challenges)
How to apply:
Closing date: 9am Monday 28th April
Interview dates: Initial interviews will be 8th and 9th May by Zoom. A second round of face-to-face interviews in London will follow.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact us via the email address on the website
Please send to the email address on the website:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We would also be grateful if you could complete this optional monitoring form
In your statement, please:
1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, if you used AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
3. Accept that owing to the nature of the work, if successful, you will be required to disclose all unspent criminal records at the point of conditional job offer and subsequently to undergo a basic DBS (Disclosure and Barring Service) check
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form to request support and they will confirm if they can match you with a mentor to support your application.
In addition to the mentoring support, we have also partnered with Experts by Experience Employment Initiative to offer an online drop-in session on 17 April 12:00-13:00 to provide application guidance and tips to support experts by experience in their application. Please complete this form to register for this session.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role plays a crucial part in our student journey, focusing on student attendance, attainment and assessment. Supporting the student body in the academic aspects of their day-to-day training the Academic Services Officer is both an important student-facing and administrative member of the Fourth Monkey team.
The ideal candidate will have excellent communication, administrative and organisational skills, proficiency in data management and experience of operating a student virtual learning environment. Additionally we would expect a firm commitment to achieving Fourth Monkey’s vision and values, with a passion for a transformative and holistic student experience alongside a commitment to deliver and promote equality, diversity and inclusivity in the day to day work of the role.
An interest in performing arts is beneficial.
This role is about supporting student success.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
We are delighted to have received three-year funding from the Aviva Foundation to fund this brand-new Grants Officer role based in London.
You’ll be part of our Programmes team supporting kinship carers in London to access grants which will help reduce financial stress. This could be grants to buy things like white goods and uniforms or accessing Buttle grants to support children growing up in kinship care.
As Grants Officer you’ll talk to kinship carers, discuss their needs, their priorities and then write charitable grant applications on their and their family’s behalf.
You will oversee and deliver the grants process, including co-ordinating the purchase of items (such as children’s clothes, beds or washing machines), collecting receipts for items as required by the funders and liaising with all teams to ensure timely receipt of funds within the charity and to the kinship carers.
Building relationships with funders is core, sharing the impact of the grants and insight about the lives of kinship families in London. You’ll work closely with Programmes, Peer Support, Training and Advice colleagues who work with kinship families in London.
You will also create and run online and face-to-face workshops and clinics, helping kinship carers to understand how to apply for other grants, thereby encouraging resilience and confidence to apply for grants themselves.
You will be a proactive and persuasive relationship builder, able to create partnerships with a range of organisations and peer support groups that support kinship families.
You’ll build trusting and respectful relationships with kinship carers who you will work one-to-one with in community settings. And you’ll build relationships with a range of grant giving organisations across London.
We’re looking for someone who can really deliver impact and demonstrate how embedding this role into the community helps to unlock funding and support for kinship carers at a local level.
The type of person we’re looking for
Kinship carers are at the heart of all we do. This role could be the difference between a kinship carer being able to dress their child for school properly, being able to buy a fridge, take a first holiday to the seaside… or going without.
We are looking for someone who is really organised and who is able to capture and present information clearly in a persuasive grant application. The successful applicant will be compassionate, empathetic, and organised. We are looking for someone who understands the needs of kinship families.
Key responsibilities include:
- Delivering our new grants service across London.
- Meeting performance targets and KPIs as directed.
- Working with kinship carers and their families across London to gather information to complete and submit grant applications.
- Administering grants we secure for our kinship carers and carry out all the necessary administration related to grants.
- Undertaking research to identify funders and build excellent relationships with local grant making charities in order to increase support for kinship families.
- Delivering grant workshops at peer support groups sharing information about locally available grants and providing advice and support on making a successful application.
- Running face-to-face grant clinics within peer support groups or community venues in London, working directly with kinship carers to write and submit requests for grants.
Essential criteria includes:
- Experience of speaking to vulnerable people on the telephone, face-to-face and online, and gathering information with empathy and understanding.
- Experience of working with socially excluded or marginalised people and their families in face-to-face and community settings.
- Experience of running online and face-to-face workshops.
- An understanding of budgeting, managing money, income and expenditure.
- Proven understanding of the importance of confidentiality and a non-judgmental approach.
- Evidence of awareness of safeguarding issues and good practice.
- Experience of organising and prioritising a busy workload without close supervision.
- Proven clear understanding of the need to keep grants records and communication with kinship carers and funders up to date.
- Excellent research and writing skills.
How to apply
In place of a cover letter, you will be asked to answer the following four questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- This role requires writing persuasive and accurate grant applications for kinship families. What steps did you take, and how did you ensure the application was compelling and met the funder's criteria?
- This role requires balancing administrative tasks (like tracking grants and recording data) with direct support work. How do you prioritise your workload and ensure deadlines are met without compromising service quality?
- Please describe your experience of supporting vulnerable individuals or families in a community or face-to-face setting. What approach did you take to build trust and gather information sensitively?
Key Dates
- Application deadline: Tuesday 6 May, 5pm
- Interview: Online – Monday 12 May
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
About the role
We are looking for an exceptional leader to join Manx National Heritage (MNH) as Retail and Commercial Manager. This exciting and varied role involves income generating responsibility while delivering an outstanding experience across all MNH principal visitor admission sites. You will focus on retail delivery, online sales group and tour bookings, as well as hospitality and food and beverage delivery through in house services.
To excel in this post, you will be motivated by growing our charities income generation potential and maximise all commercial opportunities. You will actively promote ways for visitors to support MNH in our important work conserving, protecting and promoting the nation’s heritage.
A workplace that invests in you
✔ A competitive salary that increases each 12 months until you reach the salary maximum.
✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
✔ Ability to apply for an unpaid career break after 3 years’ service.
✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
✔ A relocation package of up to £3,500 based on receipts is available for this role. role.
Making the Isle of Man your new home
A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover!
You can visit our great cafes, bars and restaurants, and become part of the Island’s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations.
Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man!
Working for the Isle of Man Public Service
We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.
Things to note
A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.
Ready to apply?
For more information, please contact Pauline.Wall@ mnh .im
The closing date for this role is midnight on 27 April 2025.
To find out more and apply, visit our website via the button below.
The client requests no contact from agencies or media sales.
Are you a people-focused HR professional who thrives in a busy, collaborative environment? We’re looking for an organised and proactive HR Officer to join our team on a 10-month fixed-term contract. This is a great opportunity for someone with solid HR generalist experience who enjoys supporting team members across the lifecycle—from recruitment and onboarding through to employee relations and policy development. You don’t need to follow football to apply, but you will need to have a strong foundational experience in HR already under your belt, so that you’ll be able to get up to speed quickly and add value from the outset. No two days are the same, and you’ll work closely with managers and teammates across the Foundation, and external applicants to deliver a smooth and professional people experience.
As HR officer you will:
- Manage end-to-end recruitment campaigns, from job ad to onboarding, using our Applicant Tracking System.
- Draft offer letters and contracts, coordinate pre-employment checks and new starter onboarding.
- Be the main point of contact for day-to-day HR queries, offering advice or escalating where needed.
- Support monthly payroll and benefits administration in collaboration with the Finance team.
- Assist with key HR processes including PDRs, training, probation, and policy reviews.
- Provide support on ER matters and help coordinate casework as needed.
What we’re looking for
- Experience in HR administration or as a generalist, with confidence managing recruitment and onboarding.
- Strong interpersonal and communication skills, with the ability to offer sound HR advice.
- Confident using HR systems and Microsoft 365, with excellent attention to detail.
- Ability to manage confidential information with discretion and integrity.
- Organised and self-motivated, with the flexibility to juggle multiple tasks and deadlines.
Why join us?
We’re a friendly, supportive organisation where you’ll have the chance to grow your skills in a collaborative and inclusive culture. Apply now to be part of our team!
We have an immediate gap in the team, so there is a preference for candidates who are immediately available, however, we welcome and will consider applications from all suitably qualified candidates.
We encourage candidates to apply as soon as possible, as we may close the advert and application window early if we have received sufficient applications.
Evidence & Impact Research Assistant
Salary range: £24,648 - £30,367 per annum (pro-rata)
Location: Helimed House, Norwich
Hybrid working: 60% in the office, 40% at home.
Hours: 22.5 hours per week, days worked to be agreed with the successful candidate
Contract: Permanent contract
East Anglian Air Ambulance (EAAA) is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of critical care cars, our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.
This exciting new role will support the Research, Audit, Innovation & Development (RAID) team to conduct research studies and audit projects aimed at optimising service quality and achieving the best possible outcomes for patients.
Working collaboratively with clinicians and researchers, you will support RAID projects at EAAA. Responsibilities will include data entry, extraction and accuracy checking, administrative support, and contribution to report writing.
You will have previous experience of working with data, maintaining accurate records, and working in a team and to deadlines. This varied position offers significant learning opportunities in pre-hospital emergency medical research and is ideal for someone who is organised, motivated, and detail oriented.
The role will primarily be based at Helimed House in Norwich however some travel to EAAA’s base in Cambridge will be required.
You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.
Closing date: Monday 28 April (9am)
Interview date: Monday 12 May
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.