Administration Officers Jobs in Westminster, Greater London

Do you have the skills and qualities needed to provide horticultural and garden based therapy to adults with a range of complex support needs at our sites across south west London.

We are looking for an enthusiastic and experienced horticulturalist/gardener to join our team based at the Stud Community Garden and Nursery in Richmond.

As a values based employer we will expect you to shape your work and responsibilities around the charitys key values of  partnership, independence, empowerment, sustainability, professionalism and recognition.

You will have a clear sense of the benefits that garden based therapy can provide to someone with complex needs. And will bring with you a commitment to enhancing the experience of those referred into or using our services on the basis of the individual preferences, strengths and skills.

As the post holder you will:

• Provide those using our services with a person centred approach that maximises the impact of our horticultural support resources on their knowledge and abilities.
• Deliver interventions that apply horticulture as both a therapeutic and sensory development tool
• Work as part of a team to prepare and deliver garden-based activities at both our community garden and our day based services in Wandsworth
• Maintain and care for our community garden and other operating environments with garden maintenance and client based support needs.

We currently have an exciting opportunity for a motivated individual to join as a Senior Central Neutering Manger to lead and identify continuous improvement for our subsidised neutering delivery across UK. This role is 35 hours per week  on a 9-month fixed term contract and in return you will receive a competitive salary of up to £48,444 per annum plus excellent benefits.

The role is homebased/remote working and some travel across the UK will be necessary for the role to facilitate meetings, provide presentations and line management of the team. This can be discussed further at interview stage.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our Central Neutering teams support the administration and supply of our subsidised neutering scheme for owned cats. Providing telephone and email support and advice for members of the public as well as working with external veterinary practices and our volunteers.

Responsibilities of our Senior Central Neutering Manger:

As the Senior Neutering Support and Finance Manager you will lead the team for effective working through continuous improvement and efficiencies for process and resource across the teams. This includes line management of the Neutering Manager and Data officer. You will work with colleagues to shape and manage the future planned delivery of the neutering programme for sustainability. Working within budgeted costs for voucher allocation and forecasting.

What we’re looking for in our Senior Central Neutering Manger:

• experience in leading teams
• experience of continuous improvement
• excellent communication skills and ability to build strong relations
• ability to provide reports and information from evidence based data.
• strong organisational skills and able to prioritise and manage workload
• experience of budget management
• strong IT skills including Microsoft Office

What we can offer you:

• salary of up to £48,444 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 07 July 2024

Virtual interview date: TBC w/c 15 July 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats. 

We are seeking an individual to join us as HR Systems and Data Manager, to manage our HR Information System (Ciphr), create and produce HR Management Information to inform organisational decision making (including our annual pay review), and oversee our outsourced payroll process.

The ideal candidate would be someone who is an experienced Systems Administrator of HR systems, has experience of managing or overseeing a payroll function and writing reports, and has good knowledge of HR and data protection policies and processes.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th July 2024

Interview date(s): 18th July 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation. 

SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.

We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.

The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.

24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.

The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.

Main Responsiblities: 

• Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
• Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
• To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation. 
• To support the Professional Officer in ensuring all the organisations charitable obligations are met.
• To support the Professional Officer and SAPHNA team as required in any other related work- streams.
• Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.

The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.

Do you want to join an organisation that makes a profound and immediate difference to patients’ hospital experiences? Would you like to be part of a team that funds ground-breaking research with the potential to change people’s lives? Do you thrive generating analysis and insights in a dynamic environment to ensure outcomes continuously improve? If so, this might be the ideal opportunity for you.

Harris Hill is partnering with the Royal Free Charity, an ambitious hospital charity with a vision that everyone served by the Royal Free London NHS Foundation Trust has access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact.

Their dynamic fundraising team generated £4.5 million through donations in 2023/2024, and they are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. They are now seeking a proactive, experienced, and hands-on individual to join the team as a Fundraising & Engagement Officer- Chase Farm Hospital on a permanent basis.  

Key details:

Role:Fundraising & Engagement Officer- Chase Farm  

Location: Hybrid working, 2 days in the office (EN2)

Salary: £30,0000 per annum plus benefits  

Contract:                                                         Full time or par-time considered, permanent  

Amongst other criteria, the successful candidate will have:

• Experience of working in a fundraising environment (desirable)
• Experience of working in a customer focused environment (desirable)
• Experience of relationship development (desirable)
• Strong IT skills, proficient in using Microsoft Word, PowerPoint and Excel
• Excellent numeracy, literacy and administrative skills
• Confident working autonomously and taking initiative to achieve results
• Able to adopt a proactive approach to working
• Ability to build and maintain relationships cross-departmentally and with external suppliers
• Ability to work methodically with excellent attention to detail
• Able to deal with sensitive information in a confidential and professional manner
• Ability to take ownership of tracking and evaluating progress and actively working towards KPIs
• Effective negotiation skills
• Ability to problem-solve, make recommendations, and implement solutions
• The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders

Closing date for applications: 9am, Tuesday 2nd July.

Date of First Interview: W/C 8th July.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you want to join an organisation that makes a profound and immediate difference to patients’ hospital experiences? Would you like to be part of a team that funds ground-breaking research with the potential to change people’s lives? Do you thrive generating analysis and insights in a dynamic environment to ensure outcomes continuously improve? If so, this might be the ideal opportunity for you.

Harris Hill is partnering with the Royal Free Charity, an ambitious hospital charity with a vision that everyone served by the Royal Free London NHS Foundation Trust has access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact.

Their dynamic fundraising team generated £4.5 million through donations in 2023/2024, and they are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. They are now seeking a proactive, experienced, and hands-on individual to join the team as a Fundraising & Engagement Officer- Royal Free Hospital on a permanent basis.  

Key details:

Role:Fundraising & Engagement Officer- Royal Free  

Location: Hybrid working, 2 days in the office (NW3)

Salary: £30,000 per annum plus benefits  

Contract: Full time or par-time, permanent  

Amongst other criteria, the successful candidate will have:

• Experience of working in a fundraising environment (desirable)
• Experience of working in a customer focused environment (desirable)
• Experience of relationship development (desirable)
• Strong IT skills, proficient in using Microsoft Word, PowerPoint and Excel
• Excellent numeracy, literacy and administrative skills
• Confident working autonomously and taking initiative to achieve results
• Able to adopt a proactive approach to working
• Ability to build and maintain relationships cross-departmentally and with external suppliers
• Ability to work methodically with excellent attention to detail
• Able to deal with sensitive information in a confidential and professional manner
• Ability to take ownership of tracking and evaluating progress and actively working towards KPIs
• Effective negotiation skills
• Ability to problem-solve, make recommendations, and implement solutions
• The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders

Closing date for applications: 9am, Tuesday 2nd July.

Date of First Interview: W/C 8th July.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Growing Hope is a charity that champions accessibility and provides free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.

Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 1000 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon

We are seeking an experienced Executive Assistant to our senior leadership team of four individuals – our CEO, Executive Director of Services, Director of Operations, and Director of Growth. We are looking for a strategic and innovative individual with strong planning and organisational skills who is committed to the Growing Hope vision and values. As the charity grows we require support for project management and development of processes across the organisation. We’re looking for an individual who looks at the bigger picture, can help us with horizon scanning and can bring new ideas and processes to our ways of working.

Job Purpose
As Growing Hope reaches towards its vision to have twenty clinics by 2030, the Senior Team require additional support in order that they can fulfil the strategic direction of their roles. The Executive Assistant will be flexible and adaptable and able to help the team with streamlining processes as the charity grows. This role will provide essential daily support to the senior team including diary management, project management and process support across the organisation.   

Main Duties and Responsibilities 

Duties and responsibilities will be discussed and developed as the charity continues to grow. The role will involve: 

• Providing administrative support for the Senior Leadership Team, making effective use of their time by planning and managing their schedules through diary management, forward planning and managing deadlines. 
• Strategically developing processes to enable the senior leadership team to manage their work effectively. 
• Taking initiative within the team in order to support the function of the charity. 
• Having a flexible approach and working with individuals at all levels. 
• Excellent time management skills and ability to prioritise work and projects.
• Supporting standing meetings and committees: scheduling meetings in liaison with participants, compiling papers, taking and distributing minutes.
• Support managing inboxes as requested. 
• Managing complex diaries and scheduling meetings across the team.
• Maintaining the charities strategic risk register.
• Support with policy and procedures. Helping to ensure policies and procedures are up to date and reflect current legislation. 
• Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies.
• Upholding Growing Hope’s Christian values and leading and participating in prayer and worship within meetings. 

Project Management:

• Managing specific projects as agreed with the team for example, Fundraising Event planning, Christian Therapists Forum etc. 
• Liaising with external organisations to support various functions within the charity, including IT, HR, insurance, and governance. 
• Support of the Director of Operations with general office admin and volunteer onboarding and supervision

Person Specification 

The ideal candidate will have be highly organised and innovative in their approach.
ESSENTIAL 

• Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 
• Experience of working in business or administration support and developing systems for executive teams. 
• Commitment to Growing Hope’s vision 
• IT skills – experience of MS Office and Google Drive or similar.
• Excellent telephone manner and written English 
• Excellent interpersonal skills
• Excellent attention to detail 
• Ability to work both independently and as part of a team, as the task requires
• Excellent organisational skills
• Ability to carry out administrative duties effectively 
• An innovative and creative approach 
• Desire to learn and develop skills 
• Experience in managing spreadsheets and databases
• Experience in using outlook and mail features including mailmerge.

DESIRABLE

• Experience in using Salesforce
• Experience, interest in or commitment to a career in additional needs and inclusion 
• Interest in or experience of working in the charity/NGO sector

We are looking for a training and development lead who will design and implement our training and conference programmes. You will work with legal and community organisations to understand their legal needs and tailor the training to give lawyers and advisers the tools they need to help their communities. You will develop resources and training that are practical, holistic and comprehensive and delivered through a range of online and in person methods. 

We already have established conferences and a training programme, working with partner organisations to deliver excellent resources but there is a need to develop this further. You will be supported in the role by the Events and Communications Coordinator.

You will be passionate and enthusiastic about access to justice with a training and development background. You will lead on the development of a new range of resources for the wider access to justice community with a focus on housing issues. You will also work closely with other staff to re-imagine and represent existing content in new ways. As LAG is at the heart of the social justice lawyering community, the successful candidate will work closely with our partner organisations.

Principal duties and responsibilities:

• Plan and manage a comprehensive training and conference programme.
• Identify and utilise the most appropriate platforms for delivery of different activity (e.g. in person, e-learning, webinar, podcasts) to make the most effective use of resources and meet customer need.
• · Work with subject matter experts, curating and creating content as needed.
• · Work with and develop relationships with lawyers and advice organisations and community groups to understand their learning needs.
• To develop digital content of the training materials, event video production, design brochures and training materials and keep these up to date and relevant.
• To be the first point of contact and provide first line support for all training and learning.
• Produce project progress reports and regularly review the project plan and budget..
• Support the administration and organisation of all learning and development programmes and events (virtual and in-person) and gather evidence and feedback to measure outcomes and impact of L&D activities.
• Arranging online and in person seminars, conferences, and training.
• Develop a marketing strategy for training and build a social media profile.
• Work with the LAG team to maintain a positive work environment and establish a culture of learning

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post holder.

Please see the attached job pack for full details and person specification.

Dear Candidate, 
Thank you for your interest in the solicitor role at the Black Equity Organisation. 
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change. 

BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change. 
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism. 

In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom. 
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO. 

Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO. 

About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them. 
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations. 

Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens. 

You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities. 

In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism

If this sounds like you, please do click apply!. 

Prioritising tasks, meeting deadlines and opportunity to be part of a small, dynamic team, the Executive Assistant plays a key role bringing department leads together, developing papers and information for Trustees, liaising with the research community, supporting the fundraising team in their daily tasks and ensuring the highest level of accountability in the Governance of the charity. 

The role has a number of areas to fulfil: supporting research, supporting the fundraising team and supporting the Chief Executive to help the charity achieve it's ambitious operational strategy, alongside achieving it's aim of finding the cause and a cure for multiple system atrophy.

MSA Trust is a UK and Ireland-wide charity, supporting people with a life-limiting rare neurodegenerative disease. It has home based staff around the UK and a small office in central London. Your role will be pivotal in supporting the CEO and senior team to undertake their roles. 

For a more detailed Job Description & Person Specification, or to apply, please visit our website.

About The Role

Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:

Day-to-day operational management of the Charity, including:

• Resolving daily operational and administrative issues efficiently and effectively.
• Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
• Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
• Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
• Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
• Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
• Management of certain operational budgets, in collaboration with the CEO / Finance Director.
• Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
•   The organisation of certain social events, and other team away days or Board strategic planning days.
• Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
• Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.

Digital:

• Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
• In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
• Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
• Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
• Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
• Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
• Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.

Data protection

• Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.

Governance

• Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.

General

• Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
• Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
• Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.

EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)

Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.

We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Harrow, Hounslow and Hillingdon.  You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.  We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.

Job title – Employment Specialists (multiple openings across primary and secondary care)

Salary - £29,432 – £32,760

Responsible to – Team Leader

Location – Harrow, Hounslow and Hillingdon

Contract – Permanent, full time

JOB PURPOSE

To inspire people with mental health conditions to progress, and to gain and sustain paid employment.  Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).

Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.

To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives.  Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.

All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

Responsibilities and Duties

1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.

2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.

3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.

4. Build a constant flow of referrals to ensure a dynamic caseload.

5. Conduct weekly employer engagement activity in line with IPS Fidelity.

6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.

7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.

8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.

9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.

10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.

11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.

12. Update and maintain NHS database (IAPTus).

13. Receive regular supervision and training to meet individual, team and organization’s needs.

14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.

16. Perform other tasks as required by your manager.

PERSON SPECIFICATION

Essential Knowledge, Skills and Abilities we will shortlist you on.

We are also interested in transferable skills and experience which could support your attributes in these areas.

· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.

· Knowledge and experience of working in a health or social care setting.

· Able to present confidently to external stakeholders and partners at various levels.

· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).

· Experience of effective diary management, prioritising tasks and working to tight deadlines.

· Proven ability to work effectively and be accountable in an outcome-driven environment.

· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.

· Excellent computer skills including ability to utilise database and Microsoft packages.

· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.

· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.

· Willingness to travel in designated London Borough.

· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.

Desirable Experience and Skills

· Experience working in an IPS or employment and disability service.

· Experience working in a mental health setting.

Attitudes

· Positive, professional, and self-motivated

· Dynamic personality, confident engaging with a range of stakeholders to promote the service.

· Strong belief in the value of employment in supporting good mental health.

· Empathetic and person centred.

· Committed to equality of opportunity and diversity.

· Open to feedback and proactive in addressing self-development.

· Proactive in managing one’s own health and wellbeing.

ABOUT TWINING ENTERPRISE

Who we are

Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer.  Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.

We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year.  Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.

How we work

Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention.  IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.

Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.

Leadership and Engagement Coordinator

Contract: Permanent, Full Time, 35 hours per week

Salary: £27,679 - £29,063 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your great organisation and coordination skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Leadership and Engagement Co-ordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid Leadership and Engagement team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.

About the Role:
As our detail-oriented and problem-solving Leadership and Engagement Co-ordinator you will provide high quality co-ordination, administration and project support to the Leadership & Engagement Team.

In this role, you will:

• Co-ordinate logistics and provide administrative support for our learning, management and leadership programmes across WaterAid, including co-ordinating participant lists and invitations, logistical and travel administration, collation and production of materials, booking meetings, gathering and analysing evaluation data and other associated tasks.
• Provide administration of our learning management system (LMS), including managing users and all other LMS administration including setting up new starters and generating course completion reports.
• Provide administrative support for the pro bono coaching programme.
• Provide administrative support for psychometric assessments and 360-degree feedback including setting up assessments and managing responses.
• Monitor the Learning inbox and respond to and escalate queries as appropriate.
• Process invoices and expenses, ensuring complete and accessible records and reports on reasons for variances and provide cover for the Internal Communications and Engagement Officer.
• Provide contract management support ensuring compliance and best practice including the upload and registration of all Leadership and Engagement Team contracts on to WaterAid's contract register.
• Maintain Leadership and Learning pages on the global intranet.
• Support and update the global induction, keeping online resources up to date and supporting local People Teams with their local inductions. Project manage the global induction programme for senior leaders.
• Book, support and contribute to in person and virtual team meetings.
• Update & maintain learning resources and team files ensuring effective filing systems and GDPR compliance for the Leadership and Engagement Team through data cleansing and maintaining data security and integrity.
• Collaboratively work across the Leadership and Engagement Team, providing support and cross cover when necessary, including ensuring that all new team members are fully inducted and have access to and can use all relevant systems.

About You:

• Proven experience in providing excellent co-ordination and administration support to a team or an individual - including diary management and organisational skills.
• To be brilliantly organised and motivated by the desire to support others to be effective and efficient in their work.  
• Strong time management and prioritisation skills with the tenacity to problem solve.
• Excellent accuracy and attention to detail.
• To be a good listener with great interpersonal and communication skills (written and verbal) including across geographical and cultural boundaries.
• A flexible and pro-active approach to work including the ability to identify and manage multiple and changing priorities in a fast-paced environment.
• Digital literacy with good IT Skills and ability to use Office 365 tools of Outlook, Word, PowerPoint, Excel and SharePoint and set up virtual meetings on MS Teams.
• Integrity and the ability to act with discretion and respect confidentiality.
• The ability to work calmly under pressure and drive tasks through to completion.
• A positive, outgoing, helpful disposition and a team player, able to work in a collaborative and adaptable way.
• The ability to represent the Leadership and Engagement Team across a range of local and global key stakeholders (internal and external), including external suppliers.
• An interest in Learning and Development and commitment to personal learning and development.
• A working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience in learning and development administration.
• Experience of using a Learning Management Software.
• Some knowledge of e-Learning.
• Ability to speak and write in French, Portuguese or Spanish would be an advantage.
• Experience of working in an international team and operating in a matrix structure.
• Experience or knowledge of the development sector.

Closing date: Applications will close at 23:59 on Monday 15^th July. Availability for the first virtual interviews is required from 29^th July to 2^nd August. Final interviews will be in person at our office in Canary Wharf, London between 5^th to 9^th August.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Training and Education Lead

We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).

Position: Training and Education Lead (two positions)

Location: London/Hybrid

Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)

Hours: Full-time

Contract: Permanent and 6 months parental cover

Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.

The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.

Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.

Key responsibilities include:

• Support the course working parties including the production of agendas and minutes
• Create booking pages via iMIS and make them live when approved.
• Manage bookings and respond to queries.
• Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
• Organise and attend volunteer Working Party meetings as required.
• Negotiate contracts, attend site visits where needed and finalise contracts.
• Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
• Process bookings via iMIS, including sending booking confirmations.
• Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
• Ensure that accurate and complete records of attendance and progress are maintained.
• Ensure delegates' and speaker needs are met before and after the course.

About you:

To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.

You will also bring with you the following skills and experience:

• A qualification or experience in event and/or learning management
• Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
• Strong planning and prioritisation skills with the ability to multitask
• Excellent oral and written English
• Excellent Customer Service skills
• Excellent organisational and administrative skills including record-keeping and attention to detail
• Basic financial awareness and understanding for example working to a budget and controlling costs
• Suitability to work with apprentices and vulnerable people including acceptable DBS record
• General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage

How to apply:

Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.

You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.

About the organisation:

The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients.  They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.

They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.

Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.