Administration Officer Jobs
About the role:
The European College of Equine Internal Medicine (ECEIM) was established in 2000 and is a not-for-profit speciality college that oversees the training, examination and completion/maintenance of credential requirements of veterinarians who are equine internal medicine specialists, referred to as ECEIM Diplomates. Currently the college is run by a team of dedicated trustees and are eager to take the next step and create capacity for growth.
This is a brand new role and in which you will have the opportunity to shape and develop what a successful Chief Operating Officer looks like for this exciting and far reaching college. Your role will be to enable ECEIM to operate more effectively in order to facilitate the College’s growth, working with the board members to understand their vision, and work to enhance, develop and support on existing key processes and procedures that help the college to run effectively. This role will ultimately support ECEIM’s mission and key objectives to advance equine internal medicine in Europe and increase the competency of those who practice in this field.
Whilst this role has an exciting future focus, a key part of your remit will be to oversee the day-to-day running of the college and help ensure everything is working well, keeping abreast of important deadlines such as key governance and compliance or liaising with external partner firms to ensure that they deliver key events on ECEIM’s behalf.
While much of your role may be administrative or operational in nature at first, there is also great scope to input into the colleges longer term strategic direction, all of which is leading to sustainable growth and increasing the impact of what ECEIM have set out to do.
About you:
You’ll bring both a practical and solutions based mindset as well as the ability to see the bigger picture in order to facilitate ECEIM’s longer term strategy. As this is a brand new role you will need to feel confident in the listening and learning phase as well as being able to see the improvements, recommend developments and create any next steps needed to support the ECEIM board and ultimately get the role off the ground.
You will have the chance to utilise your experience in both big picture thinking, as well as your ability to design and develop processes and ways of working that will help ECEIM to take the next steps.
Using your excellent communication and stakeholder engagement skills you’ll be able to foster positive relationships with volunteers, members and other professional bodies, including working directly with ECEIM’s key committees, helping them stay connected, informed and working as best as they can.
You will also bring a strong financial awareness and both ‘know how’ to action financial processes, working with the treasurer, but also to be able to spot when specialist skills may be needed to support you. Experience with data analysis and reporting is essential.
Whilst it is advantageous for you to have held a similar role before, a background in project or programme management, leading a department, operations management or financial management could bring the blend of key skills that will help you be successful in this role.
An understanding of academia and the importance of professionalism, credentials and high level qualifications is helpful and while an understanding the importance of ECEIM’s mission and animal welfare is essential, you don't need to have necessarily had any experience in the animal welfare sector.
What we can offer you:
Salary: circa £30,000 to £32,000 per annum, actual (circa £56,000 to £60,000 FTE). This would be reviewed on an annual basis.
Location: Remote role, working from home. UK based.
Hours of work: Your contracted hours are 20 hours per week. Exact working pattern can be discussed with the successful candidate. With a role at this level you may be expected to be flexible with that pattern at times, and as ECEIM’s remit is across Europe and beyond, you may also have the opportunity to travel with the role.
Pension: ECEIM will provide a pension contribution of 3% of salary; the employee will contribute a minimum of 5% of salary.
Holiday: 28 days annual leave FTE pro rata, so 15 days for 20 hours per week; plus Bank Holidays.
Probation: The role is subject to a 6 months’ probationary period.
About ECEIM
The European College of Equine Internal Medicine (ECEIM) is a not-for-profit speciality college that oversees the training, examination and completion/maintenance of credential requirements of veterinarians who are equine internal medicine specialists.
The ECEIM was established in 2000 and in 2010 became a fully recognised member of the European Board of Veterinary Specialisation (EBVS), a regulatory Board of all European veterinary specialty colleges. As a recognised EBVS specialist in equine internal medicine serves the veterinary patient, its owner and the public by providing expert care for horses, ponies, donkeys, mules and other Equidae with medical diseases. Furthermore, an ECEIM Diplomate aims to increase the competency of those who practice in this field through training and dissemination of knowledge.
The ECEIM aims to encourage research and other contributions to the advancement of knowledge in this area and to assist this, arranges an annual international meeting where the latest research focusing on equine internal medicine is presented and new developments in this field shared with colleagues. The ECEIM actively works to help establish approved training programmes throughout Europe through structured training programme.
The closing date for applications is 9am on Friday 6th September 2024.
No agencies please.
The client requests no contact from agencies or media sales.
About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively and to promote, grow and deliver this and other JPF grant programmes across London and Essex. Although the geographical remit of each Grants officer can change on occasion, it is anticipated that this role will be responsible for the London Boroughs across North West and South West London, plus uniform youth groups who deliver their activities cross-borough.
The Achievement Award scheme is JPF’s flagship programme, with almost 2000 schemes in over 1400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact. The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At JPF we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a contribution to society. Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but those ‘doing their best’ or demonstrating leadership, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of London and/or Essex. They will be responsible for maintaining positive relationships with schools and youth organisations in a dedicated area of London or Essex. The role will involve significant travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our small grants schemes. This work will also include evenings and occasional weekend work, especially to support our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building local relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and regular use of a database). It could be a great role for someone living in North West or South West London.
JPF is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
The primary responsibilities of the work will be:
• To promote and strengthen the Jack Petchey Achievement Award scheme and associated programmes (Leader Award Grants, Educational Visits, Environmental Awards and Partnership Programmes) in schools and youth organisations.
• To support schools and youth organisations to administer the Jack Petchey Achievement Award scheme to a high standard and maximise the positive impact it has on young people.
• To ensure that schools and youth organisations make use of all the small programmes and partnership programmes associated with the Jack Petchey Achievement Award scheme.
• To ensure that accurate data is recorded on all JPF systems.
• To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
• To assess new applications and monitor the impact of the Achievement Award Grants we make in your assigned local area. • To work with your colleagues in the Grants Team to deliver excellent grant making and relationships with Jack Petchey Foundation beneficiaries.
About You
This is an exciting opportunity to join us as we grow our work as a Foundation. You will have an opportunity to use and develop a wide range of skills in a dynamic and supportive team that is committed to maximising our positive impact on young people.
The role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. We are seeking an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations.
Evening and weekend work is a requirement to meet the demands of this role, which on occasion can require up to 2-3 evenings in one week, depending on the event schedule. Time off in lieu will be granted for additional hours worked.
This is a perfect time to join the Foundation —under our new Head of Grants team, we are exploring how to streamline our processes, work with AI and improve our guidance. This is your chance to make your mark within a motivated and ambitious team, and help us to reach even more young people with our funding.
Main Areas of Responsibility
1. To develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities.
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required.
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with JPF policies and procedures.
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings), including making a speech to congratulate the young people.
2. Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Support schools and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard.
2.2 Implement a programme of face-to-face and digital monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure that JPF funding is well spent and to identify opportunities to improve delivery.
2.3 Provide timely support to organisations so they are able to run the AA scheme effectively.
2.4 Organise and deliver digital and in-person events to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively.
3. To administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants.
3.2 Approve/authorise payment of AA grants and related programmes in accordance with JPF policies.
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions.
3.4 Proactively manage risk, being alert to potential fraud.
3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively. 3.6 Assess and approve Leader Award Grant, Educational Visit Grant and Environmental Grant applications in accordance with JPF policy.
3.7 Provide regular reports on the work for the Head of Grants Team, Chief Executive Officer and the JPF Board as required.
4. To promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for JPF communications, supporting communications team colleagues to raise awareness of our opportunities and impact.
4.2 Represent JPF at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote JPF’s small grant programmes and other opportunities.
4.3 Support and promote JPF’s partnership programmes, for example the Jack Petchey’s Speak Out Challenge, Step into Dance, Panathlon and First Give.
4.4 Contribute to the review of any small grant programmes as requested by the Head of Grants Team.
4.5 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a JPF Project Grant or other JPF funding.
5 Other Responsibilities
5.1 Actively contribute to Grants and JPF Team meetings.
5.2 Take a lead on specific projects as agreed within the Grants Team.
5.3 Contribute to the assessment of other grant programmes as requested by the Head of Grants Team.
5.4 Provide telephone/email support and advice about JPF funding streams to existing grantees or potential applicants.
5.5 Work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection policies.
These are the normal duties requires of the position. However, it is important that all staff are prepared to be flexible as they will be required from time to time to perform other duties.
The post holder will work as part of the wider team from the Jack Petchey Foundation headquarters in Canary Wharf with some home working possible within the framework of the JPF Hybrid Working Policy. You will be required to travel to attend visits, events and meetings, including at weekends and in the evenings. Some travel across London more widely may be required on occasion to support uniform youth groups in your portfolio who deliver their duties cross-borough around your assigned areas.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options – Office 3 days / 2 work from home.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to come of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grown big.
We’re a global change-making group. The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help to share a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 13th September 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply:
Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:
1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?
2. What interests you about working in the charity sector?
The client requests no contact from agencies or media sales.
Information for Applicants
Meetings Co-Ordinator
Hours: 8 hours a week. These hours are flexible and can be taken across the week with approval from the Chief Officer
Salary: £28,528.76 for 37.5 hours, £6086.08 pro rata
Holiday entitlement: You will be entitled to 25 days paid leave plus public holiday per annum pro rata
Closing date: 12pm, Monday 9th September 2024
Carers Voice Norfolk & Waveney aims to promote equality of opportunity and welcomes applications from diverse candidates with the right mix of experience, skills and potential. We will collect and process the personal data you provide on this application form and any other supporting documentation you submit in order to administer the recruitment procedure for the above role. Further information is available upon request.
Introduction to Carers Voice Norfolk & Waveney
Carers Voice Norfolk & Waveney is a user-led charity providing the independent voice of Carers in the way their services are designed, developed and delivered. Its vision is to ensure that unpaid Carers throughout Norfolk & Waveney are valued, recognised, and supported with equal access to a good quality of life that is not prejudiced by their caring role.
The guiding principle that informs our work is expressed in the organisational mission statement:
‘To improve the health and wellbeing of all Carers in Norfolk & Waveney; through partnership working we will ensure that the voice of Carers is heard and listened to, enabling support and services to be designed and delivered that reflect Carers’ needs and interests’.
Carers Voice Norfolk & Waveney facilitates a countywide strategic partnership group and five locality network groups, all of which meet quarterly. CVN&W has a membership of over 2000 Carers and a reach extending to over 100 Carer groups countywide. The organisation is led by a board of trustees, all of whom have lived experience of caring, and who delegate day-to-day management to the Chief Officer who is supported by the Carers Voice Co-Production and Project Officer and the Membership & Administration Officer.
Carers Voice Norfolk & Waveney works in partnership with the Norfolk and Waveney Integrated Care Board which provides the health and social care for Norfolk and Waveney together with statutory and voluntary organisations. We work closely with Norfolk County Council and the commissioned countywide support service for Carers, Carers Matter Norfolk.
Coproduction is central to everything we do at Carers Voice. Carers are ‘experts’ through their lived experience and Carers Voice works to ensure Carers are able to influence change regarding the services, policies and decisions that affect them and the people they care for. Coproduction is an equal relationship between people who use services and people responsible for services. Decision making is shared in planning, design, delivery and monitoring.
The role will be carried out mainly in weekday office hours and can be flexible to suit the right person. Very occasional evening and weekend work will be required. The role will predominantly involve working from home. Equipment such as mobile phone and laptop, will be supplied. We are looking at the potential of arranging in person meetings which would require some travel within Norfolk & Waveney. A mileage allowance will be paid.
Job Description
Job Title: Meetings Co-Ordinator
Company: Carers Voice Norfolk & Waveney
Reporting to: Carers Voice Norfolk and Waveney Chief Officer
Accountable to: Carers Voice Norfolk and Waveney
Location: Working from home with some flexibility for face to face meetings
Hours: 8 hours a week. These hours are flexible and can be taken across the week with approval from the Chief Officer
Main purpose of the role:
We are looking for a Meetings Co-ordinator to join our team.
Are you a great communicator, with first-class organisational skills, and experience of co-ordinating meetings?
Do you have excellent communication and interpersonal skills, with the ability to establish rapport, empathise and build trust with Carers from diverse backgrounds.
The Meetings Co-ordinator will lead the co-ordination and development of the five Local Carer Involvement Meetings and be responsible for facilitating/ chairing these meetings. These meetings are an opportunity for Carers to share their experiences and to come together with practitioners to co-produce solutions to gaps in support. The role involves supporting a network of unpaid Carers in Norfolk & Waveney. You will be helping Carers to have a say on issues that matter to them; strengthening the ‘Carers Voice.’ You will play a key role in outreach, engagement and advocacy, to ensure that Carers Voices are heard.
Main Relationships:
The role will maintain effective connections with: Carers and Past Carers (individuals and groups), Co-production & Project Officer, Membership & Administration Officer, Adult Social Services Operational Business Lead and integrated health and care practitioners, service providers and user-led groups and VCSE organisations and statutory bodies such as Healthwatch Norfolk.
Tasks:
1. Networks / Community Development
1. Lead (operationally) the coordination and development of five Local Carer Involvement Meetings to give Carers a space to share their voice in the design, delivery and evaluation of services and support which affect them, ensuring Carers feel heard and supported.
2. Chair the five Local Carer Involvement Meetings quarterly, providing organisational and facilitation support, including aspects of administration (setting and distributing notes, agendas and documentation and taking forward and reporting back on actions). Minute taking will be provided by another member of staff whenever possible.
3. Develop the membership of Locality Networks to ensure good representation from Carers, Carer peer support groups, practitioners, service managers and commissioners.
4. Building networks between local services and Carers. Collaborate with internal and external stakeholders, including healthcare professionals, social services agencies, and community organisations.
5. Provide a quarterly report on the Local Carer Involvement Meetings to the County Wide Partnership Board and wider Integrated Care System
2. Communications & Engagement
6. Build and grow Local Carer Involvement Meetings and the Carers Voice membership
7. Support communications and promotion of the Carer Involvement Meetings and involvement opportunities locally, regionally and nationally
8. Attend events to promote Carers Voice Norfolk and Waveney and the Carers Identity Passport, signposting to support for Carers and reaching hidden and/ or Carers who are not engaged in services
3. Participation
9. Support Carers to be involved in co-production activities and opportunities.
10. Facilitate Carers to have a say in the design, delivery and evaluation of services that support Carers and those they care for through Local Carer Involvement Meetings and other services and forms of support as appropriate.
11. Support with identifying local, regional and national involvement opportunities (e.g. consultations, workshops and co-production activities), feeding information through the Local Carer involvement Meetings and Carers Voice membership, providing Carers the opportunity to have their voice heard.
4. Volunteer Recruitment and Management
12. Support the ongoing development of a ‘Carers Ambassadors’ programme. Carers Ambassadors are volunteers within Carers Voice who have personal lived experience of caring. They are members of Carers Voice Norfolk & Waveney and regularly contribute to the development and design of services used by Carers within health and social care. Their experience means they are linked in and familiar with services for Carers across the County.
5. Other
13. Proactively work with other team members to ensure co-production is embedded in all the work Carers Voice undertakes.
14. Deputise for other members of staff as required and briefed.
15. Contribute to the ongoing monitoring, evaluation, and review of the support for Carers within Norfolk and Waveney
16. Help to capture and publicise Carers Stories to raise awareness of Carers
17. Develop ways to involve and engage Carers with activities happening in the wider health and social care sector so that co-production takes place.
All Carers Voice Norfolk and Waveney post holders are responsible for:
18. Working to the policies and procedures of Carers Voice Norfolk & Waveney
19. Promoting equal opportunities and respecting diversity within all aspects of their work
20. Complying with Health and Safety Regulations
21. Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Officer / line manager.
Person Specification:
Experience and Qualifications:
Essential
Chairing and facilitating meetings, workshops or groups sessions and reporting back on actions progress
Coordinating and networking with local organisations and practitioners
Database management (Mailchimp, Excel, or similar)
Handling confidential and sensitive information (Data Protection Act 2018 & GDPR compliance)
Desirable
Educated to degree level or equivalent
Experience of using social media for promotion and to build networks
Volunteering/ working with Carers/ people who use services/ lived experience of Caring
Meeting/ Events promotion
Knowledge & Skills:
Essential
Excellent communication and interpersonal skills -written and verbal
IT Literate: use of Mailchimp/ Smart Survey, (Microsoft Office Suite)
Ability to work under pressure, prioritising and managing conflicting workloads
Desirable
Knowledge of the health and social care system locally and nationally / issues affecting Carers and the people they care for and organisations who offer support.
Creating professional social media content
Copy writing (creating accurate content tailored to target audiences, print and online)
Experience with wellness and holistic approaches
Understanding of barriers to wellbeing, including but not limited to mental health challenges, socio-economic challenges, and life transitions.
Attributes:
Essential
Reliable, professional with an empathetic approach
able to work as part of a team
Diplomacy: able to handle sensitive and confidential information
Self-motivated: ability to work independently and show initiative
Time management and ability to prioritise workload
Other requirements:
Occasional work during evenings and/or weekend (attending events)
Ability to travel throughout Norfolk & Waveney
Desirable:
Current driving licence and use of a car
The client requests no contact from agencies or media sales.
Children with Cancer UK, the nation’s leading charity dedicated to combating childhood cancer, is seeking a passionate, proactive and detail-oriented Research Grants Officer.
This new role is vital to improving grants management and supporting the growing research portfolio. You'll work closely with the Research Grants Manager to ensure the Charity funds only top-quality research, directly impacting the lives of children with cancer and advancing life-saving breakthroughs.
In this role, you will manage the entire grant application process, from launching funding schemes to overseeing existing grants. As the main contact for applicants, you’ll guide them through the assessment process, ensuring fairness and transparency. You'll also support the Scientific Advisory Panel by organising meetings, preparing materials, and capturing feedback to align research investments with their goals.
Additionally, you will represent the Charity at external events, build relationships in the research community, and help develop their new online grants management system. This position offers a unique opportunity to grow within a dedicated team, playing a crucial role in the fight against childhood cancer.
The ideal candidate will have a degree in a scientific or medical discipline with knowledge of the UK medical landscape. They should be proficient in Microsoft Office, especially Excel, and familiar with research management software like Flexi Grant. Experience in grants management, including pre- and post-grant administration, is essential, along with an understanding of the scientific peer review process. Strong organisational, time management, and communication skills are crucial, as well as the ability to work collaboratively within a team and effectively with senior academics. Experience in developing grants management systems, event management, and stakeholder relationship management is desirable.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the dedicated charity for Imperial College Healthcare NHS Trust, the Imperial Health Charity helps hospitals do more through grants, arts, volunteering and fundraising. The charity supports five hospitals—Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s, and the Western Eye Hospital.
You’ll join a team of three, including Fundraising Manager (line manager), Senior Fundraising Manager and a Fundraising Officer. Supporting with the delivery of the fundraising portfolio, you will provide excellent supporter care to people taking part in events or organising their own activities, as well as managing fundraising products. You will also lead on specific event activities, such as gaming fundraising.
This role is ideal for someone with experience in the charity sector, particularly in community or events fundraising, where you’ve supported or assisted a team with fundraising efforts. Excellent professional development opportunities are on offer and you’ll work on exciting projects.
As Fundraising Officer, you will:
- Provide excellent supporter care to fundraisers taking part in events or organising their own fundraising activity by providing support, guidance and fundraising materials
- Be responsible for managing the fundraising database, including receiving and accurately inputting donations onto the database
- Achieve your own income targets and objectives through proactively seeking out opportunities to promote fundraising among patients and NHS staff across hospital sites and in the local community by utilising existing contacts and developing new ones
- Proactively seek opportunities to grow community and events fundraising income, working in partnership with hospital departments and the wider community
- Promote events and campaigns to the local community, including businesses, schools, patients and NHS staff
Ideal skills and experience:
- Previous experience in a fundraising role in the charity sector, ideally events and/or community fundraising
- Experience of sporting and challenge events fundraising
- Experience working with a wide variety of people and delivering excellent customer service
- Familiarity with fundraising codes of conduct and best practice
Don’t meet every single requirement? The Imperial Health Charity are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to apply anyway.
We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job.
Employee benefits include:
- 25 days annual leave plus bank holidays (increasing by one day a year up to a maximum of 33 days), plus an extra day’s holiday to be taken one week either side of your birthday
- Generous employer pension contribution of 10% of annual salary
- Staff Arts Club providing free entry to London galleries and discounts to music, cinema and theatre events
- Enhanced Maternity, paternity and adoption leave
- Enhanced Sick leave and Compassionate leave
- Support towards healthcare costs, including eye tests and dental, and support with mental health through counselling; additional access to gym discounts
- Interest-free season ticket loan
- High street discounts via Blue Light Card
- £1,000 individual training allowance per year
Interviews will take place on a rolling basis, so please apply ASAP.
Expert recruitment for fundraisers and charities.
FICS is seeking a creative and committed Communications Officer to join the Development and Communications team. The purpose of this role is to deliver FICS' communications strategy, expanding our reach and producing engaging and accessible content. This role sits as part of the Development and Communications function, serving both the advancement of FICS’ theory of change as well as working with the programmatic teams in a support capacity. In this position, you'll thrive on collaboration, working closely with various teams and working in a busy, adaptive environment.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with the Commonwealth Telecommunications Organisation (CTO) on their search for an Accounting Officer to be responsible for the financial and budgeting operations of the CTO.
This role is remote, open to nationals of the 33 CTO member states, and is offered on part-time basis (2 days a week) in the first instance with the possibility of becoming full-time after the initial 6 months of the contract.
The Commonwealth Telecommunications Organisation is the oldest and largest Commonwealth membership organisation in the field of information and communication technologies. Today, the CTO plays an integral role in providing 21st-century thinking, knowledge, understanding and leadership to its members, helping them to shape their digital futures. They are fully involved in the development and use of digital ICT for social and economic development and are at the forefront of the ICT revolution to deliver significant benefits to its members.
Reporting to the Finance and Pensions Manager, this plays a pivotal role in developing and continuously revising the CTO's budgets, financial rules, and regulations. The post holder will control all areas of expenditure and on the revenue side, the Accounting Officer will ensure all receivables are accounted for, actualised, and appropriately posted. The Accounting Officer will ensure the accounting software package is optimised and will be expected to prudently manage the CTO's cash flow and investment activities. The incumbent will work closely with the IT Administrator to develop and/or revise the accounting system that will be used by the CTO.
We are looking for a detail-oriented accounting professional with significant experience in a similar capacity in an organisation with a comparable scope and complexity. You will have strong finance and accountancy experience, as well as solid analytical skills and excellent communication and interpersonal skills. Specialised knowledge of Pension Fund Management would be desirable, but not essential.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a phone call to brief you on the role.
Part Time - 21 hours a week, Office based
The Fundraising & Communications Officer will play a crucial role in enhancing Restore’s income and engagement. You will communicate with a broad audience and raise funds through corporate and community relationships, and fundraising events. This role will enable Restore to raise funds to run recovery, coaching, and training services, to support better mental health, tell stories of hope and recovery, and increase awareness in the community to equip individuals and organisations with the knowledge and skills to reduce the associated stigma.
Working closely with colleagues across the Income and Engagement team (I&E) Volunteering team, wider teams, and Restore’s partners, this role requires the ability to work independently and as a member of a team. Experience of working with volunteers or as a volunteer, track record of corporate and community relationship management and event organisation is desirable.
The ideal candidate will be able to demonstrate the following criteria below. Please click 'apply' to download the full job specification where other criteria's will be addressed at interview.
Essential
- Passionate about ending mental health stigma and working in a charity comms and fundraising team.
- Strong interpersonal skills with experience in building rapport with individuals and groups.
- Capable of public speaking and promoting Restore’s work
- Enthusiastic about collaborating with others and participating in public events.
- Creative and excited to offer new ideas for involving communities in fundraising.
- Strong research and problem solving skills, with the ability to think critically and act quickly. Ability to think logically, use initiative, and work autonomously prioritising effectively in order to meet deadlines, and deliver results.
- Excellent time management and organisational skills, and capable of delivering activities. on time and to target.
- Works well with others, including volunteers, fundraisers / supporters, and recovery service teams
Closing date will be Sunday, 8th September 2024 at midday.
The client requests no contact from agencies or media sales.
The post holder will be responsible for increasing income through the fundraising team’s strategic focus areas of trusts, legacies, and individual giving; they will also grow our corporate fundraising. Excellent donor care is conducted through efficient and timely processes, including meticulous use of our CRM database. They will bring a proactive and solution-focused approach to the work, with highly competent interpersonal, organisational, and IT skills. They will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision.
Applicants to forward CV, covering letter and application form to be found on Cathedral website.
Abortion Support Network is a largely volunteer-run charity that helps people living in European countries with bad abortion laws and provision access safe abortions in clinics abroad. ASN provides practical information, support, funding, travel and accommodation.
We are looking to recruit a new Managing Director to lead the team. ASN began as a group of activists and a mobile phone, and spent its early years running on passion. While remaining true to it’s radical roots, ASN are navigating the realities of building a sustainable organisation which offers the best possible experience for our clients, staff, volunteers and supporters. To do this, we need a strategic thinker who has experience leading a team and works pragmatically to get things done.
Reporting to the Board of Trustees, you will have complete oversight of ASN, from service delivery to IT system procurement. We don’t expect anyone to be an expert on every part of ASN’s work, but we’re looking for someone with robust relevant experience who is willing to learn from our incredible team.
Please see the Hiring pack for a detailed list of experience and values that we are looking for in our new Managing Director.
Abortion Support Network is committed to building a workplace that is feminist, anti-racist and inclusive of LGBTQ+ people, disabled people, and those who have experienced other forms of exclusion or marginalisation. We are looking for a Managing Director who can be a part of this work. We are keen to work with candidates to make our recruitment process as accessible and comfortable as possible.
Closing Date: 9th September, 9am
*We are aware that parts of our interviewing period coincide with Rosh Hashanah. If you need an alternative interview date for this reason, please let us know at the point of shortlisting and we will be happy to accommodate.
The client requests no contact from agencies or media sales.
An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking HR team to deliver efficient human resource services for a Stockport town centre based charity.
We are looking for a warm, professional, confident and articulate individual to deliver an efficient HR service and the highest standards of internal and external customer care to our employees nationally. Working from our busy Stockport Town Centre office you will ensure that rigorous personnel procedures are carried out in accordance with agency and stakeholder requirements. Additionally, you will advise and support senior staff in respect of welfare issues, ill health and attendance, capability, grievance, disciplinary procedures and ensure legal compliance, fairness, consistency and good practice in all HR matters and procedures.
This is an excellent opportunity for individuals who are passionate about HR and are truly committed to providing excellent customer service. A perfect starting point for an enthusiastic individual with full exposure to all aspects of the employee life cycle. Extensive support and mentoring given for the successful applicant and an opportunity for CIPD support on completion of probationary period.
Vacancy Reference Number: 80590
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role represents an unparalleled opportunity to use your strategic and operational expertise within an impactful and driven organisation committed to stopping violent conflict and creating more peaceful societies.
Reporting to the Executive Director, the Chief Operating Officer (COO) is responsible for ensuring that Conciliation Resources’ finances, governance and operational support services across its six offices are compliant and meet the needs of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell Office 2 days a week, remaining days remote
Ref TFO-241
Are you a target-driven, proactive and highly organised individual with a proven record of writing funding proposals for four or five-figure grants and applying and securing grants / donations? Are you a natural communicator looking to make the next step in your fundraising career?
If so, join St Giles as a Trusts and Foundations Officer where, as a key part of our Fundraising Team, you will work predominantly on income generation from Trusts & Foundations and individuals, being the main point of contact for approximately 30 Trusts and Foundations and having responsibility for prospect research and applying for new unrestricted and restricted grants.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Trusts & Foundations Officer, you will build, cultivate and steward a portfolio of charitable trusts, foundations and donors with the ability to give up to £20,000. You will be expected to apply to a range of trusts and grant giving bodies who have the potential to give four, five and six-figure annual grants, ensuring that applications are closely aligned to the objectives of the funder and that meet St Giles Trust’s aims and objectives.
We will also count on you to conduct prospect research and identify new funding opportunities, to support with generating increased unrestricted income for St Giles Trust and to maintain excellent knowledge of grant giving bodies, the charity sector and trends, identifying and capitalising on relevant opportunities for St Giles Trust. Managing the production of detailed and regular impact reports to existing donors, ensuring all research is accurate and a full record of research is maintained, plus supporting on the planning and delivery of fundraising events are also essential aspects of this role.
What we are looking for
- One year’s experience working in an administrative role
- A proven ability to research, identify and develop individual approaches to charitable trusts and foundations
- Experience of managing relationships with external stakeholders or supporters, preferably in a charity/voluntary organisation
- Experience of supporting fundraising events and developing social media content
- Ability to reach targets and meet tight deadlines under pressure
- Excellent prioritisation, interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing Date: 11 September 2024 @ 23:45
Interview Date: 24th September 24.
Please email us to request an application pack.
About CAT
The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.
CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.
Key activities include a visitor centre where people can see solutions in action, residential short courses, vocational training and postgraduate degrees in a wide range of sustainability-related topics, with online courses and events offered alongside in-person learning.
Job details:
MCO240805
Area of Responsibility:
Promotion of CAT’s activities through marketing and communications
Responsible to:
Co-Heads of Marketing and Communications
Responsible for:
No line management responsibilities
Contract type: Permanent
Responsibility Grade: 4
Location: Regularly working at CAT’s eco centre, Machynlleth, Mid Wales with opportunity for some flexible home working
Hours: Full-time: 37.5 hours per week.
Working Days: Normally Monday to Friday, with occasional evening/ weekend working
Salary and employee benefits:
£24,174.50 p.a.
CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 7- 9 days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).
CAT also offers an attractive package of employee benefits, including:
· a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre
· 40% discount on retail goods purchased from CAT
· Opportunities for CPD training, qualifications & professional memberships to be funded by CAT
· Opportunity to take 2 CAT short courses per year free-of-charge
· the opportunity to purchase additional holiday days
· a ‘Cycle to Work’ scheme (planned)
· 5% pension contribution
· generous maternity and paternity entitlement and Death In Service benefit
· 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.
Work remotely: See Location
Application deadline: 9am 16 September 2024
Interviews to be held: Week commencing 23/30 September 2024 (on site)
Expected start date: As soon as possible
Overview of Role:
The Marketing and Communications Officer will focus on producing high quality bilingual written and visual content across a range of media, including social media, web content, promotional emails, printed materials, press releases and feature articles.
Working within the marketing and communications team, you will be confident in translating CAT’s marketing and communications strategy and plan into written content for different platforms and publications. The role will provide support for the promotion of all areas of CAT’s work, including helping with online listings and other advertising, assisting with events at CAT and elsewhere.
You will have experience in copywriting and editing, with a demonstrable ability to adapt your copy to suit different platforms and audiences, as well as being a strong proofreader with a good eye for detail.
We often work to tight deadlines so you will be happy to work quickly and effectively to produce strong, impactful content in support of the marketing and communications strategy.
This is a key role in helping to support and promote CAT’s mission to inspire, inform and enable humanity to respond to the climate and biodiversity emergency.
Main Responsibilities
General duties
· Contribution to marketing and communications strategy and planning.
· Contribution to CAT-wide media and marketing work as required.
· Provision of assistance and cover for others in the team as required.
· Assistance with administrative duties including invoice coding, timesheets and all other paperwork.
· Any other appropriate duties as defined by the departmental managers.
Duties specific to Marketing and Communications Officer
· Sourcing and production of high-quality content in support of communications and marketing plans.
· Writing, copyediting and proofreading content including blogs for CAT’s website and CAT’s in-house supporter magazine, Clean Slate and other key communications from across the organisation.
· Working with the Digital Marketing Officer and Co-Heads of Marketing and Communications to plan out, write and edit social media content, including copy for multimedia formats.
· Plan and capture video and photo content from CAT’s activities for the purposes of promotion and communications.
· Support all aspects of CAT’s promotion, including attending events and fairs, placing adverts and updating online listings, and promotion through external mailing lists, flyers, posters and writing presentations.
· Work with CAT’s graphic designer to help produce print advertising.
· Regularly checking that on-site promotional materials are available and up-to-date.
· Carrying out market research and analysis to inform promotion strategies.
· Keeping up to date with environmental issues and solutions.
· Undertake daily administrative tasks to support the department’s activities.
Applications should be forwarded to vacancy email address by the deadline stating the job title in the Subject line.
Any queries should be addressed to vacancy email address
Applications are required, CVs will not be accepted.
Working together on the climate and biodiversity crisis
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The client requests no contact from agencies or media sales.