Administration Management Jobs

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Enhanced Support Service is a multi-disciplinary team who provides person-led, long term support to people experiencing street homelessness and interconnecting needs. People eligible for the service are identified/ referred from The Connection Community (our wider group of service users regularly accessing our day centre). The team have small ‘caseloads’ and support the person from street homelessness to a new home with a community of support.

You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless.  You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £36,159
Closing Date: Monday 19th August
Interview Date: w/c 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We're looking for a kind, compassionate and resilient Housing Support Worker to join our homelessness service in Surrey.

£24,939.20 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.

Fixed term contract of 9 months.

Hours: Monday to Friday 9am - 5pm, excluding Bank Holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Manager
Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
Develop and maintain links with key agencies and service providers in the local community
Empower customers to ensure they receive the benefits and services they are entitled to
Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Use of own vehicle
IT and functional skills
Positive attitude and can-do approach
Resilience
Flexibility
Good communication skills, written and verbally

Desirable:

Experience working in homelessness, housing or support/care
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient IDVA to join our homelessness service in Kent.

£26,330.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
Building supportive, trusting relationships with clients and creating a positive atmosphere.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Regular attendance at Marac and completion of all Marac referrals.
Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with or as a representative for clients.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Creating a safety plan with clients.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Encouraging customers to attend relevant programmes when appropriate i.e Own My Life.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:

Essential:

Previous experience managing a caseload
Desirable:

IDVA qualification
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are seeking a Therapeutic Practitioner to join our newly established Health Team. This specialist role will enhance our current provision and improve the quality and breadth of mental health support available to young people. The successful candidate will work within the Health Team, in collaboration with our partner organisation Camden & Islington Young People's Service, to deliver 1:1 emotional and practical support, assist in our drop-in service, and facilitate workshops for all young people experiencing homelessness.

You will specialise in helping young people improve their self-confidence while improving their understanding of difficult emotions such as anger. Additionally, you will focus on developing their thinking and practical skills, as well as coping and de-escalation strategies. Your work will aim to improve relationships among young people within the day centre, and continue to promote trauma informed working practices across New Horizon, so that all of our services are designed to address the psychological and emotional needs of young people who are unsafe or facing homelessness.

You will have the unique opportunity to contribute to the development of an important and innovative new role. You will be provided with your own theraputic support delivered by a highly experienced clinical psychologist and regular individual and group clinical supervision. You will also be given opportunities for further professional development through training and consultation through New Horizon and our Camden & Islington's Young People Service. 

Closing Date: 9am, 29th July 2024

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Slough.

£26,305.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

As a Support Worker you will be expected to enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging, however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.

As a support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they entre the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.

You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

There will be a rota for shifts, with working patterns of 7:30-15:30 and 12:30-20:30. There will be some weekend work.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Work proactively with Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
Motivate the team and champion a positive local culture within the service.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, such a facilitating group actives
Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
Participate in support planning, risk management and assessment of needs in line with support planning.
Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
Involve customers in the design, development and delivery of the service through co-production.
Report and react to any observations relating to customers welfare.
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
Maintain a good standard of records as required at the project under the direction of the Managers.
Engaging in learning and development activity to increase knowledge and skills
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers and premises including responding to maintenance, fire and health and safety issues.
Attend and participate in team meetings and managers meetings.
Competent use of relevant systems, company policies and frameworks.
Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
About you:

Enjoys social interaction and the company of others, networks in local business community.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
Is highly motivated and a self-starter.
Enjoys managing and motivating others.
Has a practical and logical mind and is naturally well organised.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:

Essential:

Has relevant sector work experience
NVQ Level 3 in Health and Social Care or equivalent
Desirable:

Other relevant professional memberships and/or specialist qualifications

We're seeking a passionate and driven individual to join our Fundraising Team as a part-time Events Assistant. This new role is critical to expanding NHYC's events programme, attracting new supporters, and enhancing our fundraising efforts with exciting activities for our existing funders to stay connected to our work. 

Joining New Horizon Youth Centre as an Events Assistant means not only stepping into a role of significant impact but also becoming part of an energetic organisation deeply rooted in long-term, strong relationships with our funders. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. 

Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. 

If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you.

Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.

We are excited to recruit a Community Organiser for our Birmingham Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club will work in partnership with Keble College, University of Oxford and King’s College London to engage with parents in Birmingham. The parental engagement model used will be based on the successful Parent Power South London and Oldham Parent Power projects.

• Keble College, University of Oxford is one of the constituent colleges of the University of Oxford in England. Education and advancing knowledge are to the heart of Keble’s misson: teaching undergraduates, supporting graduates through their various courses and enabling our Fellows to pursue their research in a wide variety of subjects, from ancient history to quantum mechanics, from cancer to climate science.  Keble seeks to create an environment in which ideas can be freely debated and challenged by individuals with open minds who respect each other’s differing points of view. That is an important feature of our diverse community. We welcome students from all over the world. With the enthusiastic help of our existing students, we are very active in trying to persuade people to come to this University who have not previously thought of doing so. We also encourage our students to develop their wider interests – for example, in music, drama and sport – and to think carefully about their futures, whether in terms of further study or a wide range of careers. In all that we do we receive generous support from our greatly valued alumni community of former students. We are one of the largest colleges in Oxford, with over 800 students, around 50 Fellows, another 50 lecturers and over 100 support staff. Together, we aim to make a place where everyone feels valued and welcome. Our buildings, from the original red brick ones created in the nineteenth century to the most modern housing our new graduate centre, are inspiring. Their facilities – study bedrooms, dining hall, lecture theatres and other communal spaces – enrich the Keble experience.
• King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through our commitment to exceptional education, impactful research and genuine service to society, we are creating positive change in our communities, both in London and on the world stage.

  Our Vision 2029 looks forward to our 200th anniversary in 2029 and sets out our ambitious plans in five key areas: 

• Educating the next generation of change-makers;
• Challenging ideas and driving change through research;
• Giving back to society through meaningful service;
• Working with our local communities in London;
• Fostering global citizens with an international perspective

Parent Power supports parents and carers to develop skills in community organising and advice and guidance on accessing higher education, empowering them to make change to support their children’s future and ensure that they have a fair chance in education and their future careers.    

Working with us, the Community Organiser will: 

• Support local pupils from underrepresented backgrounds by empowering their parent/carers to become higher education experts  
• Receive community organising training from Citizens UK and develop transferable skills  
• Build campaigns to combat local educational barriers with parent/carer communities.
• Join a nationwide community of community organisers making a significant impact on university access.

Reconnect Worker

This is an exciting opportunity to join Depaul for the new development of our Reconnect services in Adur & Worthing.

Position: Reconnect Worker

Location: Adur & Worthing

Contract: Fixed term contract – 12 months (with a possible extension subject to funding)

Hours: Part-time, 22.5 hours per week

Salary: Pro Rata: £15,745.20 Per Annum Plus Pension; FTE: 26,242 Per Annum Plus Pension

Closing Date: Tuesday 6th August 2024

About the Role

The Reconnect Worker works closely with the Deputy Prevention Services Manager and the housing team at Adur and Worthing Council, you will be responsible for setting up and running our new Reconnect service.  Through offering a structured support package including family mediation, you will help young people to return, or stay in, the family home, and where not appropriate we will enable young people to rebuild support networks vital to successful independent living.

You will work collaboratively with all Depaul colleagues and services across the region, as well as with external agencies, to build and maintain a caseload of clients experiencing family difficulties and at risk of homelessness. You will work with clients facing a variety of situations, including young people who are experiencing a breakdown in their family relationships and are experiencing homelessness for the first time, as well as those who have left their homes and are temporarily staying with our volunteer Nightstop hosts. 

Here is a direct testimonial from one of our Reconnect workers:

“I have been a family worker for the Reconnect service for 5 years now and I absolutely love the role and find it very rewarding work. My work is varied and interesting, no two days ever look the same. I work remotely supporting young people and their families to improve their relationships to prevent youth homelessness. The families I work with come from different communities and backgrounds and each family has their own unique story and history.

I have come across many different presenting issues within families such as neurodiversity, substance misuse, mental & physical health issues, family conflict, differences in values and issues around identity.”

Key responsibilities include:

• Work directly with young people aged 11-25, and their families, who are experiencing family difficulties and at risk of homelessness, providing guidance, personalised family support and one-to-one and joint party mediation if appropriate.
• Carry a caseload of 15 – 20 clients per FTE for whom you will be the named keyworker.
• Process referrals from relevant agencies to build and maintain a full caseload of clients.
• Work in partnership with young people and their families to complete risk assessments, needs assessments and change plans and outcome questionnaires to work with them towards measurable outcomes.
• Build strong working relationships with all Depaul colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people.
• Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures.
• Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessary.

About You

You will need to have the following skills and experience:

• Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.
• To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if the candidate doesn’t have the qualification, but training will have to be completed before the end of the probation period.
• Experience working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration.
• Experience carrying out risk and needs assessments and support planning for clients.
• Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
• High-level understanding of professional boundaries and ability to maintain impartiality.

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker, Community Support etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An exciting opportunity to join the team at Basis Yorkshire as a Sexual Exploitation Specialist (LGBTQ+ and Transitions). You will be providing bespoke trauma informed 1-1 and group work for Young People who have experienced, who are experiencing or who are at risk of sexual exploitation. 

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.

ABOUT US

We’re a small, creative and fast-growing charity that was established from inside The Economist in 2012. We support children, aged 10 to 16, from under-served backgrounds to develop essential skills for the modern world. We do this by enabling them to join inspiring discussions about the news, which teach them to think critically, communicate effectively and understand global issues. 

Our activities

Our programme, Topical Talk, brings about these discussions in four ways:

• We create world-class teaching resources for classroom discussions about global news stories
• We run Topical Talk Festival: the only news festival for young people. Children from countries all over the world join discussions with each other and global experts; and they work towards publishing their opinions in written, audio and film format for the chance to win awards 
• We offer Topical Talk Prizes: collections of resources for a series in-depth discussions about a big global issue or theme, following which students submit their work for the chance to win prizes
• We train and support teachers to bring high-quality news discussions into their classrooms; including through intensive, in-person community partnerships in the UK, US and Nigeria

Our impact

Children who take part in Topical Talk can make seven times more progress compared to their peers in creativity, problem-solving, open-minded listening and confident speaking. These skills are linked with better outcomes at school, in employment and as citizens. Our programme has received international recognition, including by HundrED as one of the top 100 educational initiatives of 2020 and 2021, and as first-prize winner of the UNESCO Global Media and Information Literacy Awards 2022.

Our ambitions

We are at an exciting point in our trajectory. We have demonstrated huge growth potential, going from a small UK pilot in 2013 to working with thousands of teachers globally today, including on-the-ground work in the UK and US. There is still an enormous unmet need, so we have bold plans to reach one million children in 2026, with 100,000 engaging on a weekly basis. 

THE ROLE 

We’re looking for a qualified teacher or ex-teacher who is excited to play a hands-on role in our team, training and building relationships with Topical Talk teachers in the UK and internationally.

You’ll be responsible, alongside our Teacher Engagement and Development Lead, for supporting teachers to get the most from Topical Talk programmes. You’ll do this by building strong relationships with a range of individual teachers, school groups (for example multi-academy trusts) and organisations. You'll be confident communicating with and motivating teachers, and delivering inspiring teacher training in a range of settings in the UK and internationally. You’ll also work directly with 10- to 16-year-old students on a regular basis, to model lessons to teachers, deliver workshops and facilitate online discussions. 

From time to time you will work with our content team to give input into the creation of interactive lessons on news topics. You’ll share ideas for class activities or topics, join idea-generation and feedback sessions, and occasionally draft lessons yourself. 

OPPORTUNITIES WE CAN OFFER YOU

• Real impact: you’ll work directly with teachers and students to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time
• Growth and development: you’ll join a fast-growing charity with opportunities to grow your skills and responsibility as the organisation takes on bigger challenges. We invest in training and development and will support you to build the skills and experience as you need, for example, working with you to find expert mentors within The Economist Group 
• A friendly, driven and highly-effective team: we are deeply committed to being an inspiring, happy place to work, where we learn and achieve things that matter together. We work collaboratively and supportively, with the freedom to use our own judgement and be creative 
• Flexible working: our core hours are from 10am to 4pm with a minimum of two days spent in the office each week (Wednesdays and Thursdays)
• Other benefits: Economist Group benefits include a great central-London office (The Adelphi Building near Charing Cross), private medical insurance, a cycle to work scheme and more

RESPONSIBILITIES

Design and deliver teacher training and support to maximise impact of Topical Talk (40%)

• Work with the Teacher Engagement and Development Lead to design and deliver online and in-person teacher training that supports and inspires teachers to run Topical Talk lessons regularly
• Visit schools to observe, and occasionally teach, Topical Talk lessons
• Collect data, such as case studies and progress reports, to help evaluate the impact of Topical Talk 
• Test and evaluate different approaches to teacher support in order to continually improve how we work with teachers

Engage students with Topical Talk lessons (30%)

• Deliver inspiring workshops and lessons about the news to young people aged 10 to 16 globally
• Co-plan and present Live Lessons to a global audience
• Facilitate online discussions between young people during Topical Talk Festivals 
• Collaborate with the content team to share ideas, give feedback and occasionally draft lessons about the news

Build and nurture effective relationships with teachers, school groups and organisations (30%) 

• Build strong relationships with teachers, administrators, local education authorities, school districts or multi-academy trusts, to make Topical Talk a long-term success in the schools 
• Monitor and evaluate the impact of Topical Talk in depth in these schools or communities, using evidence to recommend programme-wide changes
• Work with the Head of Marketing and Teacher Engagement Development Lead to recruit schools to participate in Topical Talk Festival, liaising with teachers and persistently following up as needed
• Support teachers to get ready to participate in the Topical Talk Festival, including briefing them, guiding them through the sign-up process and answering their questions / troubleshooting

This role will involve international travel so a valid passport is required. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).

REQUIRED ATTRIBUTES AND EXPERIENCE

You are…

• A clear and compelling communicator, verbally and in writing – you’re able to engage people with our work and build strong relationships
• Willing to travel – you are keen to travel across the UK on a regular (weekly) basis, and overseas on a termly basis
• Highly personable – you build rapport quickly and nurture ongoing relationships 
• Passionate about current affairs – you want to help young people to understand the news
• Meticulous in your work – you have exceptional attention to detail and time management
• Collaborative – you are happy to work as part of a team to ensure the best results
• A great problem-solver – you can manage the needs of different audiences and stakeholders
• Results-oriented – you use your initiative and are driven to achieve our targets

You have…

• Qualified Teacher Status (or equivalent) – you have at least two years of experience teaching primary or secondary students and an up-to-date knowledge of educational research and developments
• Experience delivering training to teachers on multiple pastoral and curriculum-related topics
• Experience of building relationships and managing stakeholders to secure what’s needed from them
• A proven track record of planning, analysing and reporting on projects

You might have…

• Experience of working in schools or with teachers outside of the UK 

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. If you require any adjustments for your interview, just let us know.

Role Profile

Role title: Engagement Director

Band: Director

Salary: From £56,000 to £60,000 Pro rata 0.8 FTE 4 days per week

Reports to: Chief Executive

Place of work: Hybrid, time split between home working, our office and out in the community

What we do 

Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector in Cornwall and the Isles of Scilly.We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations.  We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential.  We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances. 

VSF’s Purpose 

A connected, supported, and well-promoted VCSE sector that is sustainable, flexible, and resilient.

We aim to:

1.Advance the sectors reputation, credibility, capacity. capability and impact.

2.Ensure the VCSE Is an equal partner in the design and delivery of services and support across Cornwall and the Isles of Scilly.

3.Ensure the VCSE has a larger share of Cornwall's public sector resource allocation.

4.Through these, improve the services and support for people and communities in Cornwall.

To effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall. We will use a wide range of mediums for engagement opportunities. These include meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes. To advocate for the VCSE sector, amplifying its voice, increasing its influence, fostering collaboration and co-producing action.  

Role summary

In this role, you’ll be a key member of our small leadership team helping to strategically drive engagement, and income generation.The right candidate will need to be highly resilient with exceptional political, negotiation and relationship development skills.This role includes shared responsibility for securing income that not only sustains our own charity but leverages in significant funding for the wider sector.

Through an integrated approach, the role-holder will be responsible for driving forward two key areas:

• Engagement: Leading the engagement team to enhance and develop our alliance model, a network of strategic relationships and opportunities to engage with our thematic communities and our stakeholders, increasing our influence and impact.

• Income development: Create opportunities to leverage significant funds into the VCSE sector, secure and extend our income and support funding our strategic plans.

Key Duties

We’re looking for a dynamic and inspiring senior individual to strategically lead our Engagement activities, bringing together key existing areas of work.The role will concentrate on two focus areas:

Engagement

• Cultivate and maintain strong relationships at the highest levels with a range of key stakeholders such as current and future partner organisations, decision-makers and influencers.
• Raise local and national profile by attending external engagement sessions and networking opportunities both online and in-person, to build brand awareness and to expand the charity’s network of allies, supporters, and influencers, deputising for the CEO when required.
• Host/chair opportunities to engage with stakeholders of all levels on internally prioritised topics via alliance and learning events.
• Lead the team to mobilise activity to ensure presence at key community focussed events, ensuring we reach more people and engage them actively in our work.Ensuring we have the right level of engagement and the right people attend.
• Represent the organisation as appropriate to the VCSE sector, statutory sector, private sector organisations, professional bodies, and institutions deputising for the CEO when required.
• Be an active member of the senior leadership team, acting as spokesperson and steering the strategy within wider business plans for your respective areas.

Business Development

• Working with the CEO and Director of Operations, to create and deliver an income strategy focussed on meeting VSF funding targets and our aspirations around duration of contracts and grants.Ensure all opportunities to leverage funding for the wider sector are seized.
• Develop strong relationship with key influencers and decision makers within our statutory partner organisations.
• Working with the CEO to lead strategic business development campaigns such as securing second phases of funding for our key funding streams.Be a key face to put to these campaigns.
• Monitor progress against income targets, ensuring an agile approach to mitigating risk and channelling focus of the team in order to maximise return on investment.
• Work with other charity leaders and the strategic alliance to encourage sharing of ideas for income generation.
• Work with the senior leadership team to ensure business and strategic planning is undertaken for your team, setting direction and managing delivery.Contributing to organisational business planning and quarterly/annual reporting

Staff Leadership

• Lead and line management engagement staff and ensure their effective performance management and development through regular supervision sessions, annual reviews and learning and development. 
• Lead by example to create a positive, values-driven working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best. 
• Allocate work, monitor achievement of deadlines and support staff as appropriate. 
• Ensure that services are adequately staffed and resourced, encourage good teamwork and lines of communication between all members of staff. 
• Work with other charity leaders on any staff issues and monitoring e.g., disciplinary, grievance, sickness management, recruitment, and selection, change of terms and conditions. 
• Encourage and facilitate our development and wellbeing focussed culture and consistently provide and support opportunities for staff to exceed theirs and our expectations. Provide a role model for others with your development and wellbeing needs.
• Work with other to ensure that any skills, knowledge, and experience gaps are identified, and suitable training is delivered on time and to specification.

General

• Keep up to date with Cornwall VSF’s aims, policies, procedures, management, and monitoring systems and ensure these are followed by your team.
• Display a genuine commitment to equality of opportunity and an understanding of the issues faced by the VCSE sector.
• Ensure the work reflects equality, diversity and inclusion legislation and policy, and best practice.
• Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.
• Oversee and monitor effective and efficient administrative, financial, contractual and communication systems within your areas of responsibilities working with other charity senior leaders.Ensure all KPI’s relevant to the role within our strategic plan are met.
• Prepare board and sub-committee reports, attending meetings as/when required. Attend meetings of the trustee board as required. 
• Any other duties in line with your skills and abilities, as directed by your line manager.

Key Relationships

• Chief Executive (Line manager)
• Other senior leadership team members
• Engagement team members
• VCSE members 
• Cornwall VSF Board members
• Funders and stakeholders

Person specification 

Essential Criteria 

• Proven leadership skills with experience of creating a positive, values-driven working environment in which equality and diversity are professionally managed, dignity at work is upheld and staff are empowered and motivated to do their best. 
• Knowledge and current experience of engagement and income generation leadership at a strategic level.
• Demonstrable knowledge and experience of project management leadership, principles, and practices. 
• Experience of managing people issues such as absence management, disciplinary and grievance management, annual reviews, supervisions, goal setting. 
• Excellent decision-making skills
• Commitment to reflective practise and continuing professional development.
• Degree level education or equivalent relevant experience.
• Demonstrable ability as adaptable and exceptional communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation). 
• Ability to analyse, understand, explain, and make recommendations based on complex information. 
• Fully conversant with Microsoft Office Suite to an advanced level including excel, word, outlook, PowerPoint, and Teams. 
• Well-developed planning and organisational skills, with the ability to manage and prioritise own workload
• Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets 
• The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities. 
• Adaptable, flexible, and coaching management style.
• Excellent inter-personal, political and negotiating skills.
• Excellent time management skills
• Excellent problem-solving skills
• Experience at handling conflict, mediating through conflict and tolerance for the tension conflict can bring.
• High levels of personal resilience
• Commitment to reflective performance and continuing professional development.
• Ability to travel and work across Cornwall. 
• Understanding of the voluntary and community sector and the challenges and opportunities facing the sector. 

Other requirements

• The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role. 
• Be familiar with all relevant health and safety, operational, personnel, customer care, GDPR, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid. 
• In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements
• Complete a satisfactory DBS check. (This can be applied for on appointment).

Do you have an understanding of drug, alcohol, offending and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Outreach Practitioner.

Right now, one of our partners, Aquarius Action Projects, is looking for a Practitioner to join their team. Solihull Integrated Addiction Service (SIAS) is a partnership between five organisations jointly responsible for the delivery of the drug, alcohol, homelessness and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use, homelessness and gambling.

The aim of the outreach practitioner is to ensure that key services are available to those who need it most. Working in the community and office based setting, the role will include completing treatment assessments, home visits/outreach visits, prison visits, multi-agency working (with WMP, CMHT, GPs, probation and other supporting services). The role entails reaching out to hard to engage clients and supporting them to overcome the barriers they have to accessing treatment. Taking treatment into the community, the outreach practitioner will carry a caseload and provide intensive support to encourage people to try different approaches to engaging with support so offering home visit assessment, prison in reach visits on preparation for their release or meeting in a place of safety for example library or probation office. 

Alongside getting to know people in a non-judgemental setting and treating them with empathy we hope to help break the cycle of clients entering and leaving treatment without the right support, letting them know they have choices and support to achieve their goals. We will be introducing the SIAS service and all it has to offer and continued support from ourselves and partners that will help to build confidence, self-esteem and choice.

Your challenge? As a Practitioner you will be working specifically with clients to support the delivery of interventions and to empower change in individuals. You will support people through an outreach approach in addressing their substance needs.

We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse or housing and homeless field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.

Due to the nature of the role, a driving licence and access to a car is essential.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Hosting is wonderful, but only ever temporary.We're looking for an experienced, knowledgeable person to support our hosted guests to move on from their hosting placements. 

You'll combine your compassion, organisational skills and expertise to work with our guests as they take their next steps in finding a safe home and rebuilding their lives after exploitation. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

We believe no survivor of slavery should ever have to sleep on the streets. 

We are looking for a highly organised, self-motivated person with demonstrable experience of helping people find accommodation to join our team and assist our guests directly to move on from hosting.  This is a brand new, but vital role as we are only able to continue hosting if guests are provided with ways to move on from their temporary hosting placements.  As advice services, housing and support providers are increasingly overwhelmed, we plan to offer our own support for our guests.

KEY RESPONSIBILITIES

·Build a relationship via phone, email and online calls with hosted guests to help them progress their move on options.You will sometimes use an interpreter for these calls.

·Advising guests of their rights to statutory or private rented accommodation.

·Working with guests to apply to housing providers, asylum or MSVCC accommodation when entitled.

·Signposting to other sources of support for guests.

·Ensure Hosting Coordinators and external guest support workers are fully informed of interactions and plans.

· Collaborative Working with housing providers, external support providers, guests and the Hope at Home hosting team.

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.