Administration Management Jobs
30 hours per week (excluding a 30 minute break)
Initial 12-month fixed term contract
We are seeking to recruit two Development Workers for Salford’s flagship Wellbeing Matters programme.
The Wellbeing Matters programme is a Voluntary, Community and Social Enterprise (VCSE) led initiative delivered by Salford CVS in partnership with five VCSE anchor organisations. The Programme focuses on Person and Community Centred Approaches to improving the wellbeing of Salford people that are commissioned by NHS Greater Manchester, Salford’s five Primary Care Networks, and Salford Integrated Commissioning.
Wellbeing Matters Programme has two core elements, firstly community connecting / social prescribing. This connects people referred through health professionals with a non-medical need to local community assets to support an individual’s wellbeing, independence, and reduce social isolation. The programme aims to support people feel more connected to their communities, providing confidence, and social interaction connections, linking individuals to local activities and services. The main aim is to support individuals become prepared on how to manage their own health and wellbeing.
The second core element of the Wellbeing Matters programme supports the development and maintenance of the VCSE ecosystem that supports social prescribing through volunteering, voluntary action, community activities, investment and assuring quality of groups and activities. This element of Wellbeing Matters includes a team of Development Workers whose role is to develop the capacity of local VCSE groups and activities that ensures a healthy voluntary, community and social enterprise eco-system to socially prescribe into.
Closing date: Monday 19th August 2024 at 9am
Interview dates: Thursday 22nd & Friday 23rd August 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.
You might be the right person for the role if you have:
· At least one year’s experience in managing complex client cases
· Experience of building relationships with partner services and other professionals
· Knowledge of issues affecting victims of sexual violence and abuse
· Experience in delivering services in a confidential environment
· Driving licence and access to a car with business insurance
· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children
We're keen to hear from you if you are looking for a new challenge.
In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.
Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us
Closing date for completed applications is Midnight on 6th August 2024. If application is successful, interviews will be held W/C 27th August 2024.
Job Types: Full-time, Permanent
Part-time hours: 37.5 per week
Salary: Unqualified Salary is £25,420 Increasing to £27,920 per annum once qualified.
27 days, plus bank holidays, leave per annum
Benefits:
Additional leave
Company pension
Flexitime
On-site parking
Sick pay
Schedule:
Day shift
Flexitime
No weekends
Work Location; In person, Derby
Experience: casework , min one year preferred
Application deadline: 6th August 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for showing interest in working for Age UK Bromley & Greenwich. We are an independent local charity and have been working in the community to help older people for over 50 years.
With nearly 80 staff and over 250 volunteers we provide support to clients across both Boroughs.
We work in partnership with BTSE helping to deliver the Bromley Well project as well as BLG Mind working on Dementia Services and Oxleas providing Care Navigation.
Vision:
To make Bromley and Greenwich places were all can enjoy later life.
Mission:
Age UK Bromley & Greenwich will be the voice of older people in both boroughs. We will work with older people to enable, support and connect.
We will promote independence and well-being.
Values:
Equality - We value diversity and strive to give equality of opportunity. We believe that the organisation and society is enriched by its diversity.
Respect - We respect the life histories of our staff, volunteers and clients. We believe in their potential and we will help to realise their ambitions.
Creativity - We encourage innovation in the solutions we adopt.
If you stand for our vision, mission and values and match the criteria in the below job specification we would love to hear from you.
Job Purpose: To provide Information & Advice to older people. The service is primarily office-based but may also include outreach or home visits; providing support to the Volunteer I&A Advisors, providing office cover as required and supporting the I&A Advice Case Supervisor in keeping our information resources up to date.
Key Responsibilities:
To provide information and advice to older people, their careers, relatives and friends. This advice may be in person, in writing, by email or telephone. There may also be occasional home visits
To be responsible for the provision of up-to-date welfare benefit information and undertaking of benefits checks supporting older people with their claims and where necessary challenging DWP decisions and assisting with appeals.
To have an in-depth knowledge of those issues likely to affect older people, for example but not limited to Lasting Power of Attorney, succession, care provision and housing as well as paying for care
To respond promptly, proactively and effectively to a wide range of enquiries from the public
To support access to a wide range of services that are appropriate, paying particular attention to the needs of marginalised groups
To undertake rights-based casework, for example assisting with a wide range of complaints and making representations where appropriate.
To be responsible for the recording, collation and monitoring of all relevant information relating to clients accessing our services and the milestones, outcomes and outputs of the service
To be responsible for inputting client records onto the organisations case management system and running reports
To arrange and participate in stakeholder and other events throughout the two Borough’s
To work closely with other members of the team and when necessary other partner agencies in respect to correspondence, telephone conversations and enquiries
In the absence of the I&A Case Supervisor to provide support to the Volunteer I&A Advisors ensuring they are briefed and updated before each of their sessions begins and that if possible there is always someone present to take enquiries, answer the phone etc.
To provide outreach information & advice at venues across the Borough’s as and when required
To provide high quality information, ensuring that our policies and procedures are fully complied with, and that we meet the standards required by the Age UK Quality Advice Standard and any other external accreditations
To liaise with and refer clients to appropriate external organisations and services.
To undertake accurate case recording according to our policies and procedures
To support the I&A Case Supervisor with the statistics and reports required across both the Boroughs
To keep up to date with relevant laws, policies and procedures – locally and nationally and participate in training (internal and external)
To refer and facilitate to the services provided by Age UK Bromley & Greenwich, including relevant ‘charged-for’ services, to clients and other professionals. This may include attending outreach events
To uphold and protect the good reputation of the organisation
The client requests no contact from agencies or media sales.
They’re looking for a Complaints Resolution Team Leader to join their Complaints Resolution team in Peterborough.
About the role and person:
Monday – Friday
Permanent
Always motivated to achieve brilliant standards of service, their Complaints Resolution Partners provide a first-class customer experience based on trust with their customers. Whilst they endeavour to always provide the best customer service to ensure their customers feel safe and secure in their homes, things sometimes don’t go to plan. It can be a stressful time when things go wrong, so strong communication skills, empathy, professionalism, and resilience are key.
As a Complaints Resolution Team Leader, you will create an environment where colleagues feel empowered to put the customer first and consistently deliver a high-quality complaints service. You’ll role model their values and behaviours, supporting the team through coaching, dealing with any escalations, and instilling a high-performance culture. This is a great opportunity to make a positive impact on their customers in a new service. You’ll set team priorities and embed a performance and continuous improvement culture.
What skills/behaviours do you need to be a Complaints Resolution Team Leader?
- Previous experience of leading a team and the ability to demonstrate coaching and mentoring skills.
- Passion for delivering an excellent customer experience with strong customer service skills and the ability to listen and respond to customers objectively.
- Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded.
- Excellent verbal and written communication skills with the ability to understand and explain technical information.
- A passion for problem-solving and seeing issues through to resolution within set timescales.
- Strong IT skills, including MS Office.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office.
They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role; however, it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Salary
The spot salary for this post is £38,128 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and providing access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East, and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high-quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring, and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email them.
Please note candidates must have current eligibility to live and work in the UK; our client does not currently hold a sponsorship licence.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Complaints Management, Resolution Advisor, Team Leader, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Call Centre, CRM, Query Resolution, Contact Centre, Customer Service Executive, Customer Service Team Leader, etc.
REF-215 355
Job Title: Changing Directions Officer
Department: Communities Engagement and Education
Reports to: Senior Communities Engagement & Education Managers
Responsible for: Casual/Sessional Workers
Salary: £24,000 - £27,000
Contract: Two Years Fixed Term Contract
Closing Date: 28th July 2024
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Main Purpose of Job
We are looking for a personable and committed individual to support the Changing Direction Project Lead in providing a comprehensive project that benefits young people, local schools & businesses, and the wider community in the London borough of Hounslow.
This post will involve youth outreach, targeted mentoring, and collaboration with schools and local businesses. The role entails supporting the team with outreach on three local high streets, conducting school assemblies, running a weekly roadshow, and managing a caseload of mentees. The individual will work with referral partners to identify young people both externally referred and from outreach sessions, schools, and weekly sessions for programme engagement, and will pinpoint suitable progression routes and development opportunities focusing on but not limited to health and wellbeing, life skills, and education and employability.
Mentoring and session delivery will primarily occur in the afternoons/evenings to accommodate young people’s schedules, with some sessions during school/working hours. The role also includes supporting the delivery and development of our Communities Engagement and Education department, encompassing estate-based programmes, holiday camps, and targeted mentoring.
About You
You will have knowledge and experience of Youth Work, Coaching or Mentoring and manging sessions and caseloads. Experience of working with vulnerable young people is essential. You will have the ability to realte well with young people from different backgrounds and an understanding of the current issues and barriers that impact them.
The postholder will have good orgnisation skills with good attention to detail, have a postive and flexible approach with the abiltiy to demonstrate high levels care. You will enjoy working in a team environment.
This role involves a commitment in working three evenings a week, and additional evenings when required.
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management
Desirable:
- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The King’s Trust International (KTI) (formerly Prince’s Trust International) has been supporting young people worldwide since 2015. Founded by HM The King, our Royal Founding President, to tackle the global crisis of youth unemployment, our vision is that every young person should have the chance to succeed, and our mission is to empower young people to learn, earn and thrive.
Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Africa, Asia, the Caribbean, Europe and the Middle East.
We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work.
The King’s Trust International is committed to representing, at all levels, the global communities and young people that we serve.
The role
This role will play a key part in the success of fundraising at The King’s Trust International, both through managing a small portfolio of both philanthropy and corporate donors and more broadly through supporting the fundraising of the wider team. This exciting and varied role will provide key stewardship, reporting and event support as needed to cultivate and progress our funding pipeline. The postholder will work collaboratively across both philanthropy and corporate teams, supporting existing activity as well as helping to establish new areas such as networks and corporate engagement products.
The King’s Trust International’s celebrates its 10th anniversary in 2025 and this role will be central to the activity surrounding our celebrations including providing event support, creating engaging communications, and supporting campaign asks and prospecting across the team and senior leadership.
This is a great opportunity to fine tune the core fundraising skills required within the not-for-profit world and a fulfilling catalytic role within an innovative and impactful organisation. There is the possibility to specialise the remit of the role in future years in line with the needs of the charity.
About you
You will be a resilient, enthusiastic, self-starter with a strong understanding of the challenges facing young people, and the ability to deliver results under challenging and varied circumstances. Experience of fundraising and income generation with a sound understanding of the principles of meaningful engagement will enable you to successfully cultivate and steward a personal portfolio of prospects, funders or other clients with a demonstrable track record of your ability to influence and secure sustainable results. You will be a strong, persuasive and confident communicator, both orally and written and possess strong planning and organisational skills and the ability to work effectively and collaboratively with diverse groups of people and with key senior stakeholders. Experience of MS Office and using remote and digital work tools (e.g. spreadsheets, project planning tools) accurately and with good attention to detail is essential.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- PTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
The King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within Prince’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout Prince’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.
You’ll bring experience of managing teams to perform at their best, understand the health and care landscape and the levers of influence. You might not have charity Chief Executive experience, but you’ll have experience of reporting to Boards, managing people, projects, and budgets.
You’ll be skilled at developing and maintaining partnerships and have experience of working with volunteers. You’ll have a passion for person-centred support and inclusion for the people of Islington, and you’ll be able to influence local providers and commissioners with residents at the heart of these negotiations.
Improved health and care outcomes for local residents
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The client requests no contact from agencies or media sales.
The Landmark Trust is seeking a new member of a successful Development team that raises philanthropic funding in support of our award-winning heritage conservation projects.
Our charity saves historic buildings in danger of being lost forever. We are passionate about heritage, conservation, crafts skills, and making precious places available for all to enjoy. We have an ambitious pipeline of new rescue projects across the UK – ranging from a WW2 control tower in Hampshire to a 1720s Palladian villa near Edinburgh – which depend on the success of our fundraising.
This is a key new role in a programme of philanthropic giving from trusts, foundations and individuals supporting capital appeals and other areas of Landmark’s work including the island of Lundy.By managing your own portfolio of supporters and prospects you will bring high standards of donor care to grow income and sustain long-term relationships.The role reports to the Development Manager (Major Gifts). Includes trusts prospect identification and research, writing compelling proposals, case studies and updates to demonstrate our impact.
Newcomers say we're a friendly bunch who work hard, where everyone has a clear purpose, and we all pull together towards a common goal. We are a flat, agile organisation, proud and passionate about the work we do.
Some travel will be required for site visits, meetings, and events to engage supporters and prospects face to face with the Landmark Trust’s varied work throughout the UK.
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are looking for two Community Energy Engagement Advisers to join our Retail and Cadent teams to deliver energy support sessions in local communities using the Scope retail stores in the North or South regions.
Fixed term or secondment 2 years, 35 hours a week
Location: We are recruiting for 2 positions, one in the North Region and one in the South Region. The North Region covers the whole of Manchester and Stoke on Trent. The other will be situated in the South Region covering Norwich, East Anglia and North London. This role involves engaging with our retail shops in these areas, so it is important that you are willing and able to travel within these regions on a daily basis.
The role
As Community Energy Engagement Adviser, you will be empowering individuals and families through workshops and one-to-one support. You will train retail staff and volunteers to engage with individuals and families, with a particular emphasis on energy advice and support.
The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
The successful candidate must pass an Enhanced DBS check
You will:
- Plan and deliver training for retail staff and volunteers on energy support.
- Work with local organisations to reach those needing energy advice.
- Create and share information on energy saving, bill management, and renewable energy benefits.
- Track and evaluate the effectiveness of community sessions and individual interventions, and adjust strategies as needed.
- Keep updated on energy sector changes, legislation, grants, and best practices.
- Ensure operations meet community needs and organisational goals.
- Follow organisational policies and industry regulations.
- Explore new technologies and partnerships to improve service delivery.
For more information about the role’s responsibilities, and the skills and experience required please use the Apply link to go to the full job description on the Scope website.
About you
It is desirable that you have a good knowledge of Energy and Utilities advice.
To be successful in this role, you will:
- Have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- Be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Have the ability to show empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role.
- Good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.
- Be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to play a crucial part in improving the wellbeing of people with learning disabilities? We can promise you a varied and rewarding role working in a committed and supportive team to help people live more fulfilled lives.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in their sessions, both at our training centres and out in the community, helping them achieve their personal objectives and keep learning in an engaging, fun and stimulating way.
Main responsibilities
- You’ll work flexibly to support students to access community and activities and work across a range of projects
- You’ll lead sessions where smaller groups are required for projects and activities
- You’ll set up, plan and lead free time activities for students
Who we’re looking for
- You’ll have experience supporting adults with learning disabilities or autism
- You’re an excellent communicator, someone who listens with great patience and empathy
- Coping with tricky situations won’t phase you due to your resilient nature
- You’re passionate about helping people reach their goals
- Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please send us your CV and a cover letter. In your letter, please tell us:
- What is your experience of working with SEN adults in a training capacity?
- What is your understanding of challenging behaviour?
- What are your top three qualities that make you an excellent Classroom and Community Support Worker?
Please also complete our equal opportunities form which can be downloaded on our website. Please return the three documents (CV, cover letter and equal opportunities form) to us.
If you would like to have chat about the role or visit us prior to applying, please contact us.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Bakery Court as a Recovery Worker.
Right now, our Supported Housing service in Ulverston is looking for someone like you to work with us, supporting individuals through their recovery journey, providing innovative recovery and crisis service interventions. Day-to-day, you will work with individuals to support the development and delivery of ‘client led’ recovery and safety planning, helping others to regain sustainable control over their challenges and maximise independence. And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent, part-time post requiring the post-holder to work 15 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.
A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker. Alongside this element of the role, the rest of your day will be spent intensively supporting a small caseload of people who are isolated from services.
You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.
You will also have the personal credibility to build confidence in the wider community and across partnerships. You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.
Salary: £36,159
Closing Date: Monday 19th August
Interview Date: w/c 26th August
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.
This role is at the forefront of what we do as an organisation. You will be working across Herefordshire, visiting people in their own homes and giving advice at community events.
This role is home-based but requires extensive travel within the area. It can be either full or part time.
As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.
This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.
A DBS check will be needed: Severn Wye will pay for this.
Why you’ll enjoy working with us
Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.
We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.
If this sounds like an environment in which you’d thrive, we’d love to hear from you.
The client requests no contact from agencies or media sales.
METRO are looking to recruit an enthusiastic and dynamic individual to oversee our Men’s Health peer mentoring programme. Together with our peer mentors, you will be responsible for co-producing a programme of workshops, groups and social activities across our local boroughs, working in partnership with a wide range of external organisations. You will also lead on the recruitment, training and management of a team of fantastic volunteer peer mentors who utilise their own lived experience to support others in the local community.
To meet the needs of the people we support you will need to be a proactive self-starter who is able to work some evenings, weekends and work from a number of our different offices. This position is only open to applicants who identify as male,
Equality Act 2010 Schedule 9 Part 1) as the role will involve working one-to-one with men and running peer led support groups around men’s health.
Role
This role will predominantly focus on health inequalities regarding sexual health, mental health and drug and alcohol misuse. The worker will predominantly work with men, but also LGBTQ+ communities, Black and Asian heritage communities, migrant communities, people living with HIV and sex workers.
This role will involve training peer mentors, as well as coordinating the mentoring and group work programme.
Our peer mentoring programme covers a wide range of areas including:
- Improving mental health
- STI and HIV prevention - testing and diagnosis support
- Living with HIV
- Healthy relationships
- Sexuality and gender
- Fertility, reproductive health and parenting
- Sex and pleasure
- Sex work