Administration Management Jobs

Our client is a Grant making foundation supported by an international corporation which funds work that directly or indirectly supports children and families living in deprivation, enabling them to escape cycles of poverty and reach their potential in life. They work all over the world in around 77 countries.

We are pleased to be working with the foundation to recruit an accomplished and capable Operations Manager to join its team.

This role will provide high quality administrative and operational support to the foundation leadership team, in order to support and improve operational efficiency and effectiveness. This role will also be responsible for engaging employees of the wider corporate group in the charitable activities of the foundation.      

The successful candidate will have substantial experience in operational management, ideally (but not essentially) in the charity or not-for-profit sector. Grant making experience and Salesforce database knowledge will be particularly advantageous. This person will be highly organised and adaptable with the ability to use logic and initiative in providing strategic solutions across the breadth of the work of the foundation. Experience of servicing committees and organising and minuting high level meetings will also be very important for success in this role. Finally, an appreciation of the charitable work of the organisation across the world will be very valuable.       

UoGSU is a value-driven organisation. The work we do has the power to impact the real, lived experiences of our members - and how we do it is incredibly important. UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire. 

The Central Services Manager will be a key post holder in the SU working closely with other managers and the COO to ensure we deliver a high quality of service to other departments within UoGSU.

Our Central Services are key to the SU functioning well. From overseeing the finances of the whole organisation to supporting teams to market their work to students and other stakeholders the team has a critical role.

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

Key Details 
Closing Date: Monday 15 July 17:00
Interview Date: w/c 22 July
Start Date: September 2024

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advice that you look through the person specification in the job pack available via our website.

We will consider applications who present an alternative to fulltime working, however there will be a business need for at least 0.8 FTE. 

Candidates are able to arrange an informal conversation with Lou Fensome, Chief Operating Officer in advance of submitting an application. To arrange an informal conversation please  find contact details in the job pack. 

Key details

Position: Central Services Manager

Responsible to: Chief Operating Officer

Location: Across all of the main University of Gloucestershire sites with an office space location of either Gloucester or Cheltenham to be negotiated. Flexible working to be negotiated. 

Hours: 35 hours a week (full time)

Salary: £27,939

Main duties and responsibilities

Providing oversight for key UoGSU functions

• To provide operational leadership to the finance staff team and be the post holder ultimately responsible for the production of management accounts, budgeting information and reports for our Board of Trustees
• To deliver HR administration and support the running of HR systems alongside external partners
• To work with others to ensure the accurate recording of staff training, sickness and performance from across the SU
• To work with others across UoGSU to respond to annual regulatory returns and surveys including the Charity Commission and Companies House
• To act as the lead contact for external providers of insurance, payroll, banking, audit, web services and other providers consummate with a role of this nature

Working with other UoGSU teams

• To work with other UoGSU management staff to ensure that Central Service staff are delivering a high quality product
• To provide guidance on communication routes and support others across UoGSU to communicate their messages effectively
• To act as the lead staff member on the creation, implementation and review of a communication strategy
• To act the gatekeeper to UoGSU communication channels and support relevant departments to ensure communications are in line with the UoGSU strategy
• To proactively work with other staff across UOGSU to deliver SU wide projects such as student awards, Welcome and elections

To view our full job pack and person specification via our website. 

The Queen's Nursing Institute is looking for a Digital Engagement Officer. The post holder will be a key contributor to the QNI's digital content and support the QNI's digital infrastructure including websites, social media, financial administration and Customer Relationship Management system. This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, within a supportive and friendly team environment. 

Our communications team showcases impactful stories. Following an internal move, we seek a new member to join our high-performing team. You’ll produce material to inspire and engage both new and existing supporters.

We are looking for someone who is enthusiastic, accurate, creative, and canny. Whether you are starting your career or have some experience, if you are:

• Looking to make a difference in some of the world’s poorest communities,
• Possessing outstanding writing and organizational skills with an understanding of social media,
• Able to handle complex priorities with a smile,

We would like to hear from you.

KEY RESPONSIBILITIES

Administrative Support:

• Assist the Production Manager with mail specs, collating information, creating purchase orders, and related tasks.
• Support the Media Manager in arranging regional coverage for overseas staff in the UK.
• Provide support to the Head of Communications and other team members.
• General administrative duties. 

Scheduling and Planning:

• Update and maintain the print and digital communications schedule with audience managers.

Content Creation:

• Contribute to digital communications, including website content and social media.
• Assist in creating monthly print and digital communication documents.
• Support design tasks like picture editing and layout.
• Create subtitles for digital content.
• Participate in creative idea sessions.

Updates and Research:

• Monitor staff blogs for potential stories and produce a weekly social media roundup.
• Monitor external websites for relevant stories and brief teams.
• Provide research support as needed.

Media Library Management:

• Upload and remove media assets, ensuring accurate metadata and compliance.
• Support staff with acquiring and transferring assets from overseas programs.
• Improve the media library.

QUALIFICATIONS, SKILLS, AND EXPERIENCE

Highly Desirable Qualities:

• Communications or administration qualification
• Experience in a Christian organisation or charity environment
• Administration experience
• Experience in a communications environment
• Proficient in video editing, Photoshop, and design software like InDesign

Essential Qualities:

• Educated to degree or equivalent level
• Office experience through work or voluntary placements
• Team working experience
• Proficient in Microsoft applications, including Excel, social media and scheduling software
• Positive, assertive, and sensitive communication skills
• Efficient, organised approach, managing multiple deadlines and priorities with flexibility
• Able to work on own initiative
• Excellent attention to detail

Personal Attributes:

• Committed evangelical Christian, aligning with MAF UK's values and actively participating in activities.
• Emotional resilience, flexibility, and service orientation.

TERMS AND CONDITIONS

Location: Hybrid role with two days at MAF UK, Folkestone, and one day at our Operations Centre, MAF International, Ashford. The remaining two days from home or you may work at the office.

Working Hours: Full-time role (36 hours per week, with flexibility for additional hours occasionally outside normal business hours). Hours should be agreed with the line manager.

Annual Leave: 22 days per year plus 8 paid public holidays.

Pension Scheme: Non-contributory (10% of salary).

Probation: 3 months (with a one-month review).

HOW TO APPLY

If you are passionate about making a difference and meet the qualifications, please submit your CV and a cover letter addressing how your skills and experiences align with the role's requirements.

Deadline for applications: Monday, 22nd July 2024 at 9am. ​

Role Purpose

To create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.

To establish and maintain effective services and standards including administration and record keeping, for the individual Sisters and for the smooth running and upkeep of the house.

To ensure healthcare assessments of Sisters needs are undertaken and that direct payments for their care are negotiated with the local authority, together with any further allowances to which they are entitled.

To and create a warm, comfortable and safe environment for the Sisters, offering flexibility and a range of support and care, enabling them to live their lives as safely, comfortably and independently as they can, with staff in place to support them.

To liaise with the Sisters in the Community and to work alongside them in creating and maintaining a happy, safe and welcoming home which provides high levels of support and care.

Principal Duties:

A Health and Wellbeing:  Main tasks

 · appointing, leading, training and co-ordinating a team of carers to provide adequate and appropriate 24/7 care

· preparing staff rotas and leading staff meetings as and when needed.

· facilitating the health and wellbeing of the sisters as requested by:

o Making health related appointments and driving/arranging transport for Sisters to and from such appointments.

o Accompanying residents to appointments and undertaking hospital visits as required, in agreement with the Community. Or allocating another carer to do the same

o Arranging for visits from medical and health professional visits (eg: District nurses, care staff, Physiotherapy etc.) as required.

o  ensuring Sisters who are unwell are provided with meals in their rooms if required

o sitting with Sisters and read to them and help with email and personal correspondence, if requested.

o Being aware of any changing needs and circumstances in Sister’s health and wellbeing and agree and arrange for additional support to meet the particular needs of the Sisters.

o As requested, providing additional personal support to a Sister who may have a health concern requiring additional help. This might on occasion, include some help with dressing and personal care.

o helping the Sisters with use of technology as requested including helping with emails and finding things online.

o encouraging and assisting those community members who want to be involved in gardening or any other activity.

B In conjunction with the Community Operations manager:

· To ensure that high levels of cleanliness are maintained, working with the contract cleaners.

· To liaise with the individuals providing those services if any changes or additional tasks are required.

· To understand and assist with all health and safety requirements and statutory obligations, in relation to the buildings and contents of the premises.

· To act on and record any accidents and safety concerns in a timely manner.

C Domestic needs: 

· To assist with the Sisters’ laundry as and when they require it.

· To ensure all curtains and bedlinen are cleaned and replaced when needed, as agreed by the Sisters.

· To ensure household equipment is maintained in accordance with legislation and needs and discuss and agree any replacement or additional equipment when required.

D Meals

· to employ and oversee kitchen/cooking staff as needed to ensure all meal and dietary requirements are met

· To undertake shopping for household requirements where required.

· To set up online shopping for the Sisters, liaising with them about their needs and helping them with this.

E General

· To facilitate the best use of the building for the Sister’s welfare and undertake practical tasks in relation to this as required.

· To ensure cover for all services is provided at all times and that the community is aware of any cover arrangements.

· To assist with the organisation of occasional events and funerals at the request of the Sisters.

· If requested, to make arrangements for refreshments for individuals, groups and meetings.

· To undertake any other duties that can reasonably be required of the role.

 Personal Requirements:

A background in healthcare and supervising staff

Confident driver with clean driving licence

Knowledge of the care sector including accessing services and local authority allowances

Able to maintain confidentiality

Appreciation of the Catholic ethos of the house

Full DBS clearance for this role

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 24 days of annual leave per year ((plus Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

ALDER HEY CHILDRENS CHARITY

Job title: Philanthropy Assistant

Salary: £25,307 - £29,634

Hours: 37.5 hours per week (flexible working will be considered)

Location: Mix of home working and office based (office is at Alder Hey, Liverpool)

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

About this role:

This is a new and exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital. The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, prospect research, data and use of the charity CRM (Salesforce).

We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!

Key Responsibilities will include:

· Provide support for the Charity with a programme of philanthropy events; from individual visits and tours of the hospital for donors, private dinners, through to larger events such as Gala Balls.

· Build strong relationships with colleagues and clinicians in the Trust to support, coordinate and plan events.

· Liaise with venues and third-party suppliers to ensure that events are delivered to the highest standards.

· Help to prepare event briefings for Charity and Trust colleagues, so that all participants understand their role and contribute effectively.

· Provide administration support for the philanthropy team ensuring all work is of a high standard, professional and accurate.

· Writing and sending out personalised thank you letters and cards.

· Diary management, minute taking and meeting organisation.

· Keeping the charity’s supporter database accurate and up to date.

· Support with preparing data for philanthropy mailings and event lists, including recording details on Salesforce.

· Undertake prospect research, ensuring all processes are compliant with our privacy policy, data protection legislation and prospect research best practice.

· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

· Any other reasonable duties as required by your line manager.

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

Location

We’re open to this role being a mix of home working and office based (our offices are located on site at Alder Hey in Liverpool).

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification. 

Closing date: Sunday 7 July

Interview date (to be held at Alder Hey): Monday 15 July

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Role: Project Manager

Offer type: This is a fixed term for 9 months

Salary: £34,000 - £42,000

Location: This is a remote role, based nationally

NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

Role Purpose

The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.

The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.

Key Activities

• Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
• Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
• Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
• Report on the status of projects and ensure the appropriate governance and compliance is applied
• Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
• Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
• Oversee a number of complex projects
• This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
• Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
• Working with the Risk Manager on risk and issues management

Role Specific Skills

• Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
• Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
• Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
• Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
• Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
• Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
• Partner closely with teams across the organisation to understand the priorities and changing needs.
• Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
• Support with PMO tools & templates to enable project managers to better deliver projects.

Measures of Success

• Project groups set up and functioning effectively
• Project governance in place with actions and decisions tracked and followed up regularly
• Projects delivered on time and in budget
• Positive feedback from business owners who have been supported with projects

Experience & Qualifications

Essential:

• Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
• Extensive experience delivering complex projects with strategic change component
• Experience managing projects through multi-disciplinary teams
• Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
• Excellent communication and negotiation skills (verbal, written and listening)
• Strong attention to detail
• Self-starter with the ability to work autonomously and proactively
• Resilient and able to handle ambiguity
• Personal, relatable character, able to build relationships with a diverse set of stakeholders
• Ability to maintain confidentiality and manage data and information with discretion

Desirable:

• Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
• Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
• Government / public sector experience would be advantageous
• Knowledge of project management best practices, methodologies, and project governance principles
• Adaptability – accepts need for change, maintains a positive outlook and projects credibility
• Experience of using Google Sheets and Smartsheet to be able to create project plans

Our benefits include

• 28 days annual leave in addition to Bank Holiday entitlements.
• 5 Volunteer days
• Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
• Life Assurance
• 24/7 access to an Employee Assistance Program
• Access to a self-directed learning and development platform
• Access to a national discount platform, shared with one family member
• Discounted Eye Care
• Cycle to work scheme
• You can request flexible working after 26 weeks of employment
• Well being days

We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.

Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information

Do you want to become part of an innovative team at the forefront of delivering the transformation agenda for a leading UK Charity?

We are looking for a Change Manager to join the RBL team on an 18 month Contract basis to support the design, development, and implementation of change management strategies and plans.

Reporting to the Change Leader, this role will see you collaborating with Programme Managers, the Transformation Management Office (TMO) and teams in the wider organisation to ensure understanding of change impacts, in addition to having accountability for the creation and application of the change management approach for multiple ongoing initiatives within RBL.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Change Manager, some key responsibilities will include:

· Supporting the development of and creating ownership for RBLs case for change and the change journey

· Design and implementation of a structured methodology for leading change management activities

· Supporting the development of a Change Management evaluation approach, leading design, and implementation of Change Management process, designing tools and interventions to support adoption of the changes required

· Creation of change plans for projects or change initiatives within the TMO acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations. 

You will be contracted to our Haig House, London Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Sunday 14th July 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The primary focus of the Development Manager will be the identification, cultivation and stewardship of new and existing trust, foundation and statutory supporters to drive growth in this area. We are looking for an entrepreneurial and imaginative individual who can prepare compelling written proposals and work confidently and collaboratively across the organisation. You will have a genuine interest in data collection and be looking to demonstrate and articulate impact in compelling ways. 

 As part of a small, but supportive team, you will be required to be a champion for the organisations’ CRM System (Spektrix) and alongside our Development and Administration Coordinator, embedding its use across the organisation and ensuring records are accurate and up to date. 

For more information, please refer to the Application Pack on the Albany website; and apply through our portal.

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

WithYou is part of a consortium and our team in Lambeth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.

Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role.  You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.

This is a permanent, full-time role working 37.5 hours per week.

What we're looking for

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.

You should also have:

• A track record of successfully working in joint ventures and partnerships
• A proven track record of creating and maintaining a strong performance management culture
• Evidence of placing service users at the heart of an organisation
• Ability to develop and lead a cohesive team
• Ability to interpret evidence and analyse problems to create viable sustainable solutions
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

A full job description and person specification is available on request.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

What we offer

• Competitive salary plus London weighting
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

Soul City Arts (SCA) is an arts organisation committed to developing creative programmes with a vision of ‘connecting communities and transforming society through creativity’. 

ABOUT US:

The organisation is founded and led by artist and curator Mohammed Ali MBE, who has built a strong team over the past two decades. We create events and programmes that explore commonalities and shared narratives of people across all faiths and those of differing perspectives. We seek to build hope, pride and confidence within communities enabling them to celebrate themselves and their narratives. We like to help tell the stories of everyday people in extraordinary form.

We are currently a small team of three employees and 3 more regular freelancers with ambitions to grow! 

We are now looking for our next hire - an experienced Operations Manager - to help us support our ambitious plans.

ABOUT THE ROLE:

This newly created role will be responsible for defining, shaping and implementing key processes and systems related to programme management, and overall business operations including finance. These processes will enable us to streamline our business and support the needs of our companies programmes and funding requirements.

In addition, this role will be responsible for overseeing our facilities management and internal operations to ensure we are compliant and have H&S at the heart of everything we do.

What you will be responsible for:

• Be responsible for all aspects of the management, development and maintenance of SCA Port Hope building, site and its external premises. 

• Ensure statutory inspections and routine checks on health and safety and security are scheduled, undertaken, accurately recorded and, where appropriate, and reported in a timely fashion. This includes fire and security alarm systems and equipment, any others that are relevant. 

• Liaise with relevant authorities in the management of the site and buildings eg the Environment Agency, Birmingham City Council etc as required. 

• Manage the provision of services eg insurance and utilities, working with the Executive Director to undertake due diligence and secure competitive quotes. 

• Oversee the company’s compliance with all legislative and contractual requirements. 

• Commission and manage relationships with all contractors working within the buildings and external premises, including maintenance as required.

• Plan the delivery of all capital works to the building with the production manager (funding pending) 

• Act as a key-holder and be on call should issues occur out of hours. 

• Ensure procedures and processes are followed to protect the security of the buildings and site. 

• Work with the freelance staff to ensure they have the appropriate training on Health and Safety, First Aid, Manual handling etc. 

• Prepare required reports and recommendations for Team, Board and funders as required. 

• Manage operational contracts such as refuse collection, etc.

• Lead on the organisation’s Health and Safety Strategy, including provision of adequate first aid and fire safety. 

• Oversee and ensure implementation and communication of site and operational risk assessments.

• Ensure compliance with all legal obligations and licensing requirements including: Public Entertainment, Health and Safety, PAT testing etc. 

• Take a lead on SCA environmental responsibility, ensuring SCA seeks to reduce its carbon footprint and we operate as efficiently as possible, including waste disposal, disposal of used areosols, recycling schemes and reporting of such to funders. 

• Advance planning of production schedules in conjunction with the Studio Assistant to ensure that events can be set up in good time.

• Ability to support a variety of configurations of our multi-purpose space with some basic technical knowledge.  Specialist training will be provided.  This will include audio visual display equipment, basic sound systems, setting up multi party Zooms, seating and desk configuration.

ABOUT YOU:

• Experience of managing the maintenance and operation of buildings. 

• Knowledge of safety and workplace legislation and experience of managing and delivering a policy and activity eg risk assessment writing and review. 

• Experience of setting and managing budgets and financial projections to ensure best use of resources through prioritisation and planning. 

• Strong organisational skills, with the ability to prioritise workload. 

• Self-motivated, practical and flexible with a positive outlook and can-do attitude. 

• IT literate, with experience in using Microsoft Excel, Word and Outlook. 

• Interest and/or experience in technical delivery 

• Willingness to be part of an on-call rota, and to work flexible hours including some evenings, weekends and Bank Holidays.

DESIRABLE SKILLS / EXPERIENCE:

• Health and Safety qualification (IOSH / NCRQ / NEBOSH). 

• Previous experience of managing building management systems. 

• Experience of managing small scale capital projects including financial, operational and health and safety requirements. 

• An understanding of fire safety. 

• An understanding of accident and incident management reporting.

WHAT YOU CAN EXPECT FROM US:

• Opportunity to shape and build our internal processes.

• Opportunity to work for an organisation that is committed to serving our community.

• Multiple opportunities to connect, grow, and develop.

• Enhanced annual leave.

• Opportunity to work flexibly.

We’re All About Equal Opportunities:

We know that a successful team is made up of diverse people, able to be their authentic selves. 

Interviews will be guaranteed for all candidates meeting the basic criteria linked to the person specification provided in relevant job description. SCA aims to reflect all of the city of Birmingham’s communities in our workforce and in particular those from a diverse background.

If you believe that you meet the minimum requirements of the role, you are warmly encouraged to apply. In addition, SCA is committed to meeting your access, inclusion, and support needs. Please share with us any access and support needs and reasonable adjustments that will support you during this process and we will work with you to ensure that your support needs are met.

To support us with our monitoring processes, please complete the anonymous equal opportunities form available via our website. 

How to apply:

To apply please submit your CV.

We would also love to find out more about you and why you have applied so please also write (up to 1 page) your answers to the following questions (select 3 questions max):

• Tell us what excites you the most about Soul City Arts?

• Tell us more about you and your interest in this specific role?

• Please provide up to three examples of your experience which you believe best demonstrates your ability to deliver the role for which you have applied?

• Tell us about a recent creative experience that you really enjoyed?

• What does community and inclusion mean to you?

If you prefer, you can record your answers to your selected questions on a video of no more than 4 minutes.

Timescales

Deadline: Monday 15th July 2024.

Interviews: We will conduct informal telephone interviews with you first. In person interviews for shortlisted candidates taking place week commencing Monday 15th July.

Role Commencement: As soon as possible after the offer is made.

About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Tenancy Management Officer you will be expected to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants. You will have the ability to liaise with a range of internal and external partners, experience of providing a supported housing service to vulnerable tenants and a commitment to sustaining tenancies wherever possible.

You will also be able to effectively manage tenancy breaches including Anti-Social Behaviour, assess the suitability of new referrals, carry out property inspections and manage the voids process, monitor rent accounts and work with Income Management Team to ensure that rent arrears are kept to a minimum.  The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

This role is available as a full time post of 38 hours per week.

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

· Computing Scheme

· Credit Union Scheme

· Cycle-to-Work Scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (including season tickets and parking permit loans)

· Blue Light Card

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application by following the link below:

The closing date for all applications is 23:59pm on 18th July 2024

Interviews will be held week commencing 29th July 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

The mission statement of Jews for Jesus is: “We relentlessly pursue God’s plan for the salvation of the Jewish people.” The Executive Assistant supports the Chief Executive Officer (CEO) and has a wide range of responsibilities in any administrative duties deemed necessary to fulfil his/her roles. This is an opportunity to contribute to the CEO and Leadership team of an international Christian Charity working with Jewish people.

Apply though Charity Jobs website or email cover letter and CV to address in job description.