Administration Jobs
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Inclusive Design Research Officer
Location: Haywards Heath – Hybrid working
Contract: 12-month fixed term contract
Salary: £28,682 to £33,743 depending on experience
Responsibilities
- Design Research: Conduct research on local cultural contexts, using resources like the Sightsavers image and design libraries, and validate findings with local teams.
- Desk Reviews: Review existing interventions and resources, gathering performance data and liaising with programme teams and colleagues.
- User Testing: Organise user testing sessions, plan and schedule activities, and create summary reports of feedback.
- Media Research: Research local media penetration to understand the landscape for effective communication with target audiences.
- Meeting Administration: Support meeting administration by taking notes and capturing outcomes to inform design research.
- Design Training: Assist in planning and coordinating inclusive design training sessions, preparing materials, and providing support.
- Supplier Mapping: Identify local production suppliers and creative agencies, and research sources for copywriting and translation of project materials.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Jobholder Requirements
Essential Skills:
- Demonstrable professional experience in design research, working with communications, service, or product designers.
- Excellent organisational and research skills.
- Ability to own your sphere of work and adopt a flexible, collaborative approach.
- Demonstrable sensitivity working cross-culturally and with different demographic groups.
- Excellent interpersonal skills: able to listen carefully, ask the right questions at the right time, and empathise and understand.
- Comfortable working to deadlines on multiple projects.
- A belief in the power of design and international development to make the world a better place.
- Understanding of and commitment to equality of opportunity for disabled people.
Desirable Skills:
- Lived or cultural experience in any of the countries where Sightsavers operates.
- Proficiency in additional languages such as French, Portuguese, Arabic, Swahili, or Yoruba.
- Understanding of inclusive design principles and accessibility standards.
Closing date: 1 December 2024
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
The client requests no contact from agencies or media sales.
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Role Description
Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.
Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.
What you’ll deliver:
Membership
· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.
· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.
· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.
· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.
· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.
· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.
· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.
Corporate Partnerships
· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.
· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).
· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.
· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.
Regenerative Tourism
· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.
· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.
· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.
General
· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.
· Support for GCT events such as our annual Galapagos Day.
· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.
· To support other team members as required at busy times.
About You: Person Specification
Who we are looking for:
· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.
· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.
· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.
· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.
· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate
Work Experience & Skills Required:
o Experience delivering six figure annual income targets.
o A demonstrable track record in membership management and/or corporate fundraising.
o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.
o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.
o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.
o Excellent written and verbal communications skills, experience in best practice customer service.
o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).
o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.
Desirable:
o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.
o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.
o Spanish language ability is an advantage but not critical to this role.
o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.
Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).
Hours of work: 35 hours (5 days) per week.
Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays
Reports to: CEO
Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management
Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos
The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023.
It’s been a successful couple of years for PCR’s Events & Community team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24. Now’s an exciting time as we’ve recently expanded the team, whilst refreshing our structure and roles to make priorities clear and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team.
We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship-building skills and a love of creating great supporter experiences are essential. A big part of this role is project managing PCR’s fundraising activities, including virtual and third-party challenges. This requires a proactive approach, an eagerness to learn and a readiness to get stuck in with a positive attitude, as well as some experience of leading a project yourself in the past. You will work closely with the Virtual & Challenge Events Manager, existing Events & Community Officer/ Executives, and the whole team – sharing best practice, learnings and supporting each other to reach and exceed our shared goals.
This role will focus on virtual & challenge events activities but will get exposure to the full range of our events & community fundraising portfolio for your development and interest – and you will receive the training and support needed to succeed!
Key Responsibilities
Event management and delivery
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Lead the delivery of the fundraising activities you are working on, keeping an eye on objectives, budgets and the bigger picture to ensure that opportunities to improve and maximise fundraising are seized.
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Create and follow action plans for your projects, taking responsibility for processes and delivery of tasks on time.
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Maintain strong working relationships with suppliers and third-party organisations.
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Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer.
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With the support of the team, analyse results based on KPIs & feedback, and proactively suggest changes & improvements.
Stewardship
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Lead on delivering PCR’s supporter journeys for your projects, providing a high level of stewardship with an understanding of the connection between engagement and the income & awareness raised for PCR.
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Lead on relationship management as required for the fundraising activities you are working on.
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Carry out regular stewardship tasks including content delivery, the management of stewardship tools (e.g. Mailchimp, GivePanel & Kudosity) and responding to supporter queries via all channels. Plenty of training on tools will be provided!
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Collaborate with the team on the upkeep of supporter journeys, using feedback & data to spot opportunities for constant improvement of fundraisers’ experience with PCR and motivating them to raise more and remain loyal supporters.
Marketing and Recruitment
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Work with the Events team managers and external marketing consultants to create effective marketing plans and lead on their implementation, making best efforts to hit acquisition targets for the fundraising activities you are working on.
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Create & deliver marketing plans and assets which are tailored by a good understanding of our existing & target audiences.
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With the support of team managers, track and analyse marketing performance to proactively suggest improvements.
Administration and Database
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Manage stock fulfilment, sending merchandise to supporters and replenishing materials as required, ensuring high quality, good value and an appropriate & creative application of PCR’s brand.
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Carry out participant data processing, income processing and budget management tasks as required, including coding, database administration, paying invoices and tracking income & expenditure in logs.
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Ensure your fundraising activities are delivered in line with fundraising law & regulations and PCR’s policies.
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Take an active role in training & webinars to improve your knowledge of the database and compliance requirements.
Strategy and Development
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Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach.
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Contribute to team strategy and budgeting work, working with Events team managers to create exciting plans.
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Lead on relevant projects to improve the Events team’s infrastructure, stewardship, content, processes & compliance.
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Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager!
Teamwork
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Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
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Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.
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Plan with the team to be flexible in busy times, working together to meet planning and stewardship requirements, and sometimes getting involved with other projects and tasks across the Public Fundraising team.
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Attendance will be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would be a keen learner and a great team player, with:
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Great project management skills gained from prior experience of owning & leading a project yourself, and an eagerness to develop into a more autonomous project manager.
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A willingness to get stuck in, a proactive attitude and lots of initiative.
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An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context.
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A good understanding of and interest in events & community/ peer-to-peer fundraising activities.
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A results-driven attitude and strong sense of personality accountability.
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Excellent communication and relationship building skills, including written and on the phone/ in-person.
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Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.
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Very good attention to detail, IT skills and ability to use a CRM database.
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A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice.
Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.
Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.
Transforming Research. Transforming lives.
The client requests no contact from agencies or media sales.
Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team and the successful candidate is expected to support the principles, values, and objectives of The Grand Appeal.
We’re looking for an individual who has previous experience in project management and organising and delivering high-profile events, to help execute our fourth character sculpture arts trail. Gromit Unleashed 3 follows three trailblazing and award-winning public art trails from Wallace & Gromit’s Grand Appeal, in partnership with Aardman, that have generated over £20 million to support Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital.
The successful candidate will work closely with The Grand Appeal’s Senior Leadership Team to deliver key elements of the trail, including leading the installation and de-installation of the sculptures, artist liaison, managing the hugely popular public exhibition and providing high-level support for the highly anticipated auction. The candidate will be extremely organised with exceptional verbal and written interpersonal skills and will ensure every aspect of the project is planned effectively and runs smoothly.
Enthusiasm, initiative and energy are key attributes for this role. With exceptional interpersonal skills, the candidate will enjoy engaging with members of the public and managing our volunteers who play a vital role throughout the whole project. They will be confident to engage with key stakeholders in the project. Responsible for troubleshooting, the candidate will have a positive can-do attitude, will be unflappable and able to solve problems quickly and efficiently.
It takes a team of people working tirelessly to ensure the success of our trail events, from building strong relationships with our project partners and incorporating innovative new technologies and creativity to delighting hundreds of thousands of visitors and raising millions of pounds at auction to support sick children and their families. This role will be pivotal in ensuring all our objectives and ambitions are realised, and that Gromit Unleashed 3 is our most successful trail yet.
The Grand Appeal offers a dynamic, supportive, and rewarding workplace for its approx—40 staff. The foundation of our organisation is its strong team culture in which all staff play an important part. Our staff are talented, creative, ambitious and The Grand Appeal’s most important resource.
The role will be based at The Grand Appeal HQ opposite the Bristol Children’s Hospital.
What we offer:
• Generous holiday allowance
• Healthcare plan (after probation)
• Pension scheme
If this sounds like the right workplace for you, you have the required skills and experience, and you are looking for a new challenge, we would love to hear from you.
Key tasks and responsibilities:
Logistics & Event Organisation
- Responsibility for the smooth running of events during the trail including the trail launch, exhibition and auction
- Liaise with third party stakeholders to deliver these events which include councils, private landowners, logistics companies, AV companies, Security
- Co-ordinate invitations, ticketing, catering, printing
- Ensure health and safety protocols are delivered
Administration & Project Management
- Undertake all documentation for events such as risk assessments, method statements, planning documentation, environmental policies
- Ensure projects are delivered on time and to budget
- Overseeing painting and storage spaces
Our Supporters & Partners
- Supervise volunteers and ensure they are thanked and feel valued
- Communicate with artists during the trail
Other tasks
- Keep abreast of governance requirements pursuant to all communications /marketing activity including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.
- Carry out other tasks and duties as required, to support colleagues across the organisation.
- Prepared to travel to events and work outside of normal working hours. TOIL will be provided
- Full UK driving licence and access to a car
Experience required:
- Four years’ experience delivering similar projects in a project management or events role
- Proven senior stakeholder management and negotiation skills
- Excellent communication skills - written and oral - with the proven ability to develop relationships both internally and externally
- Excellent organisational and time-management skills with the ability to prioritise
Skills Required:
- Ability to multitask
- Exceptional attention to detail
- Exceptional organisational and project management skills
- Ability to work under pressure
- Excellent at trouble-shooting
- Ability to manage conflicting demands whilst maintaining accuracy and attention to detail
- Self-motivated and able to use initiative
- An approach to mirror our values: supportive, professional, collaborative, creative and confident
This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the Charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. Whilst they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role.
The closing date for applications is 23:59 on Sunday 1 December 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.
We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.
As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.
Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:
· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions.
· Oversee the management of CLPE finances prudently to deliver excellent service within budget.
· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.
The person we are looking for will have:
· a formal accountancy qualification (ACA/ACCA/CIMA)
· amazing organisational skills and the ability to work and manage others under pressure
· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient
· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation
· knowledge of building management is desirable
· a willingness to engage, negotiate and hold suppliers accountable for quality service provision
A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.
The client requests no contact from agencies or media sales.
About A4ID
Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.
About the role
The role of the Project Officer - International Development (POID) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs. The POID will do this by engaging PBLS’s existing network of international NGOs, expanding this network by connecting with new international NGOs, and providing international development expertise to support and enhance the services and products within PBLS.
The POID will engage CSOs/NGOs globally to build partnerships and identify needs for pro bono legal assistance. This role will also support PBLS objective in brokering international pro bono legal opportunities to fulfil these needs, by connecting legal experts/expertise with CSOs/NGOs, including the weekly circulation of pro bono projects to legal partners or long-term and more complex strategic projects. The POID will conduct due diligence, allocate projects to appropriate legal partners, maintain related records and gather relevant feedback on a periodic basis. The POID will provide support on internal reporting, and will also draft external communications. The POID will also be responsible for other internal administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities will include: supporting the PBLM with any bespoke projects; assisting with training events for Development or Legal Partners on relevant International Development topics, and engaging with key Legal or Development Partners any on specific areas of legal interest or need. This role will work with other teams as and when needed.
To apply
Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.
Closing date: 30 November 2024.
Work permit: Required to have the right to work in the UK.
About Us
The British Gas Energy Trust is a charitable organisation dedicated to alleviating fuel poverty across the UK. We support vulnerable households, empower communities, and drive impactful change to help those in need manage and reduce their energy costs. As we continue to grow and expand our operation, we are seeking a dedicated and experienced Chief Financial & Operating Officer (CFOO) to join our senior leadership team.
The Role
We are looking for a seasoned and professionally qualified financial & operational leader to play a pivotal role in shaping and delivering our financial strategy, ensuring strong governance and compliance, and supporting our mission to create lasting change for vulnerable households.
The CFOO will report to the CEO and work closely with them and the Board of Trustees, overseeing financial & internal operations, advising on strategic financial matters, and safeguarding our resources for maximum impact In addition to the financial aspect of the role, the CFOO will support the CEO with the day to day operational running of the trust, overseeing HR, Admin, Compliance and IT functions. This role also includes leadership responsibilities for a small internal dedicated team and oversight of external contractors and consultants.
The role is home based with some travel to meetings, including overnight stays within the UK as required.
Key Responsibilities
- Lead and develop the Trust's financial strategy, aligned with our mission and long-term goals.
- Oversee governance, risk, and compliance processes, ensuring that all regulatory and ethical standards are upheld.
- Present clear, insightful financial reports and analysis to the Board of Trustees, supporting informed decision-making.
- Develop and oversee the internal systems and processes within the Trust, fostering a culture of accuracy, integrity, and accountability.
- Work closely with the CEO and senior management team, providing guidance on financial sustainability and risk management.
- Proactively identify and manage financial risks, ensuring resources are deployed effectively and responsibly.
About You
- A qualified Chartered Accountant
- An Experienced Financial Strategist with a proven track record in strategic finance within a charitable organisation, foundation, trust or relevant setting.
- Experience of overseeing both Financial and non-financial internal functions, processes and systems.
- Risk-Aware and Analytical: Skilled at assessing and mitigating risks, with a highly analytical approach to financial & wider risk management.
- Skilled Communicator: Exceptional ability to communicate financial & wider insights clearly and effectively to stakeholders at all levels, including presenting to the Board of Trustees.
- Governance and Compliance Expert: Strong knowledge of governance, compliance, and risk management in the charitable sector.
- A Strong and Supportive Leader: Leadership experience with a small team, fostering a culture of excellence and collaboration.
- Diplomacy & Commercial Acumen
Why Join Us?
The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.
You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.
How to Apply:
If you’re ready to bring your strategic finance expertise to a cause-driven organisation, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying by 21 December 2024.
We regret that we are unablwe to offer sponsorship and therefore the successful applicant must already have the right to work in the UK.
Note to agencies - We do not require third party assistance with this vacancy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic, personable and servant-hearted person to be our new residential Housekeeper and Duty Officer. The successful applicant will carry out practical and administrative tasks relating to our Housekeeping and Conferences functions and provide out of hours Duty officer support (on a rota basis) for the resident student community and conference guests. In addition, they will supervise other staff working in the Conferences and Housekeeping department.
The appropriate person for the role will have strong communication skills, be a good team player and possess the ability to manage competing demands. Above all, the person must be committed to playing an active role in the life of our resident inter-cultural Christian community and ensure the highest standards of cleanliness and organisation in our College facilities.
All Nations Christian College is an intercultural Bible and Mission College whose purpose is to cultivate biblically rooted, hope-filled and culturally relevant engagement with God’s mission by training and equipping disciples of Jesus Christ in partnership with the global church.
Hours: Part time 30 hours Monday to Friday
Location: Residential on site at Easneye, Ware
Line Manager: Conferencing & Housekeeping Manager
Responsible for: Housekeeping & Duty Officer, (Conferences & Housekeeping Assistants and Casual staff in absence of Housekeeper & Duty Officer
Team: Operations
Salary: £23,900 pro rata per annum
Start date: 2nd January 2025
Benefits
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
§ Free, freshly prepared lunch at the College on your working days.
Working Conditions
Located at Easneye, Ware, Hertfordshire, UK.
Hours of work: This role will be part time (30 hours per week) Monday to Friday with some evenings and weekends required. Working hours at college are 8.40am - 5.10pm. However, a degree of flexibility is required in case of emergencies and to fit in with the arrival of guests and new students.
Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.
Other information
Due to the nature of the role, it is a genuine occupational requirement that the post holder is a committed Christian and fully supports the objectives of the college.
All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment and staff will be required to be checked with the Disclosure & Barring Service (DBS).
Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
We are recruiting for Supporter Care Manager to join our Fundraising team; the scope on this job involves….
Job Title: Supporter Care Manager
Location: Homeworking (with a requirement to work from our head office in Vauxhaul, London on some occasions)
Salary: £42,444 per annum
Contract type: Full-time. Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Supporter Care Manager, with responsibility for the strategic development, management, and delivery of the Supporter Care function across the Fundraising, Comms and Policy Directorate.
Closing date: 9am on 5 December 2024
Interview date: 11 December 2024
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Location: Benin, Senegal, Guinea Bissau or Mali
Contract: 12-month fixed term contract
Salary: local terms and conditons apply
Responsibilities
- Design Research: Conduct research on local cultural contexts, using resources like the Sightsavers image and design libraries, and validate findings with local teams.
- Desk Reviews: Review existing interventions and resources, gathering performance data and liaising with programme teams and colleagues.
- User Testing: Organise user testing sessions, plan and schedule activities, and create summary reports of feedback.
- Media Research: Research local media penetration to understand the landscape for effective communication with target audiences.
- Meeting Administration: Support meeting administration by taking notes and capturing outcomes to inform design research.
- Design Training: Assist in planning and coordinating inclusive design training sessions, preparing materials, and providing support.
- Supplier Mapping: Identify local production suppliers and creative agencies, and research sources for copywriting and translation of project materials.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Jobholder Requirements
Essential Skills:
- Demonstrable professional experience in design research, working with communications, service, or product designers.
- Excellent organisational and research skills.
- Ability to own your sphere of work and adopt a flexible, collaborative approach.
- Demonstrable sensitivity working cross-culturally and with different demographic groups.
- Excellent interpersonal skills: able to listen carefully, ask the right questions at the right time, and empathise and understand.
- Comfortable working to deadlines on multiple projects.
- A belief in the power of design and international development to make the world a better place.
- Understanding of and commitment to equality of opportunity for disabled people.
Desirable Skills:
- Proficiency in additional languages such as French, Portuguese, Arabic, Swahili, or Yoruba.
- Understanding of inclusive design principles and accessibility standards.
- Lived or cultural experience of any of our programme countries.
Please complete the application and submit your CV in English. Applications not in English may not be reviewed.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Please complete the application and submit your CV in English to be considered for this role. We kindly ask for all applications to be in English to ensure a thorough review process.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Closing date: 1 December 2024
The client requests no contact from agencies or media sales.
Salary: £36,500 FTE (£21,900 pro rata)
Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.
Closing Date: 1 December 2024
Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)
Contract Type: Fixed Term (12 months)
Reports to: Director of Operations
The Organisation
The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.
Our values underpin all areas of our work and guide us in all we do:
- Passionate: taking pride in what we do and driven by success.
- Professional: championing and achieving high standards governed by professional integrity.
- Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair, treating everyone with consideration and respect.
The Benefits
- Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
- Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
- Enhanced sick pay from day one
- Great work/life balance through flexible and remote-first working
- Support for your health and well-being with an Employee Assistance Programme
- Two days of paid leave annually to volunteer for a registered charity
About the role
The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.
Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.
The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.
Job Purpose
- Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
- You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
- You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
- You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
- In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.
Key Accountabilities
- Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
- Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
- Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
- Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
- Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
- Coordinate the assessment and examination processes for all CIOF qualifications.
- Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
- Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
- In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
- Provide day-to-day support and advice to students and the faculty.
- Provide consistent and effective communications regarding professional development products to key stakeholders.
- Development, management, and monitoring of the Professional Development budget.
- Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
- Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
- Liaising with third-party technology suppliers to troubleshoot issues where necessary.
- Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
- Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
- Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
- Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
- Any other tasks as requested by the Director of Operations
Person Specification
Experience & Skills
- Experience in developing and managing qualifications in an education establishment.
- Experience in working with subject matter experts to maintain and develop learning content.
- Experience in faculty/speaker acquisition and dealing with senior-level people.
- Experience in topic development, research, and copywriting.
- Experience in designing competency frameworks and aligning them with professional development activities.
- Experience working in a customer-facing environment.
- Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
- Experience in using communication systems (email, phone etc.).
- Experience in managing budgets and tracking income and expenditure.
- Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
- Experience in using Learning Management Systems.
- A confident self-starter with strong organisational and planning skills.
- Strong communication and people skills.
- Effective written skills.
Attributes
- Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
- Eye for detail and accuracy.
- Ability to prioritise workload, meet deadlines, and work on own initiative.
- Able to work under pressure with the ability to find solutions.
- Diplomatic, energetic and unflappable.
- Excellent customer service skills on the phone, in person, and writing.
- An understanding of and commitment to the values of the voluntary sector.
- Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.
Reflecting Our Values
Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.
Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.
Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
Proud and ambitious of you, your work, and the difference you make.
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Executive Assistant
Ealing Mencap
Ealing/Hybrid with minimum of 2 days a week in the office (UB6 8TJ)
Permanent
Salary: £27,945 - £31,452 p/a depending on experience, increasing by 3% p/a following successful completion of probation, pro-rata for part time
Full time (35 hours per week), open to part time options (such as 28 or 30 hours per week), with flexible working
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, flexible and hybrid working policy, comprehensive learning and development package, career progression opportunities, pension scheme and Employee Assistance Programme
Do you have experience working in an Executive Administration role? If you would like to work in a role where you can support and enable a dynamic and successful charity to continue to go from strength to strength, we would love to hear from you!
Charity People are delighted to be working with Ealing Mencap to find a new Executive Assistant, a brilliant new role which will transform the way the CEO works and help shape an exciting era for their incredible work.
This role will provide comprehensive support to the CEO, Board, and HR functions, ensuring effective administration, governance and efficient HR processes to support the work of Ealing Mencap.
Ealing Mencap give people with learning disabilities and additional needs the opportunity to achieve their full potential and live as independently as possible. They form part of the Mencap group of charities, raise their own funds and operate entirely independently of the national organisation. Their work includes offering services, giving advice, influence change, work in partnership and provide expertise.
The Executive Assistant role marks a pivotal moment in the history of Ealing Mencap, since their formation in 1965. It will suit someone looking to make a tangible impact, that wants to be close to the cause, ultimately creating a better future for every person with learning disabilities and additional needs.
Key responsibilities
* CEO Support: Manage the CEO's schedule, meeting preparations, follow-ups, and key stakeholder relationships to maximise their time and organisational impact.
* Governance and Board Support: Coordinate Board and Finance Subcommittee meetings, ensure timely preparation and distribution of agendas and papers, maintain accurate records, and act as a key liaison for Trustees.
* HR Administration: Support recruitment, onboarding, training, and HR processes, including maintaining records, supporting staff evaluations, and coordinating policy updates.
* Operational Flexibility: Adapt focus between CEO, Board, and HR support as needed, ensuring seamless execution of priorities during peak periods or special projects.
The successful candidate will have at least two years' experience in an Executive Admin role and be able to demonstrate excellent written and verbal communication skills, strong attention to detail, and exceptional organisational abilities. You will be able to prioritise workloads and meet deadlines. You will be able to maintain confidentiality at all times. You will have proficient IT skills (Word, Excel, database and reporting systems), along with solid literacy and numeracy skills. You will be a dependable, strong team player also capable of working autonomously. High levels of flexibility and adaptability are key attributes for success in this role.
The role is full time, but open to part time and flexible working options. The successful post holder will need to be in the office at least twice a week with the rest of the week at home. This is a warm, ambitious and growing charity, with a positive work culture and dedicated staff and trustee team.
How to apply
The application process is CV and Supporting Statement. If you would like to apply for this role or for an informal confidential, please email your CV to Jen D'Souza at Charity People for the pack and full details on how the application process.
The deadline is 9am on Wednesday 11 December with interviews scheduled for Wednesday 18 and Thursday 19 December in person in Ealing.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC Partners are working with a leading health advocacy charity to recruit their new HR Officer. The position joins an organisation who are working with vulnerable people across the UK, giving them both support and advice to drive behaviour change in society. As part of a close-knit HR team supporting a head count of 50, the role will carry out generalist HR work across the charity and lead on the administration of the HR system.
Key responsibilities of the role include:
- Manage the full employee life cycle, including recruitment, contracts, onboarding, L&D and supporting line managers with leavers.
- Liaise with senior leadership with various HR requirements, on occasion delivering KPI and metric reports on the current change programme.
- Take a leading role in the maintenance and usage of the HR system, helping on payroll where necessary.
- Implement and maintain a L&D framework to drive personal development planning and work to improve internal progression.
The successful candidate will:
- As a minimum, be qualified to CIPD level 3, ideally studying towards level 5 – support is available for future qualifications.
- Be a clear communicator who is able to build positive relationships with both internal and external stakeholders.
- Have worked in a SME HR team previously, either within the not-for-profit or commercial sector.
This is a great opportunity for someone ambitious looking to develop their HR career within a supportive environment. For more information, please contact Jamie Elliott at MLC Partners.
Chief Executive Officer reporting to the Chair of the Ampleforth Abbey Trust
Ampleforth Abbey Trust is looking to appoint a dynamic strategic leader to the post of Chief Executive Officer (CEO).
Purpose of the role
The post of Chief Executive Officer (CEO) leads the works of the Abbey Trust on behalf of the monastic community, providing strategic leadership and managerial oversight of the Trust’s activities. In conjunction with the Chair of the Trust, the post-holder will support the Abbot in ensuring that the needs and ambitions of the monastic community are met, whilst also ensuring that the contents and pace of the Trust’s forward plan align with these needs. The post-holder will work closely with the Abbot to understand fully the needs and plans of the monastery and identify the business challenges and opportunities facing the Trust arising from these.
The post-holder will take the lead in ensuring that staff, volunteers and external stakeholders are engaged in the work of the Trust. They will also maintain a professional relationship with the Head and Bursar of Ampleforth College to ensure effective co-ordination and open communication where necessary.
The CEO is accountable to the Chair of the Ampleforth Abbey Trust and will work in liaison with the Abbot, and the Head and Bursar of Ampleforth College. In addition, they will also work closely with the Co-ordinator of Hospitality and the General Manager to reflect the importance of hospitality, retreatants, groups and general visitors, to the work of the Abbey Trust.
The post-holder will work effectively with all regulatory bodies, particularly the Charity Commission, to ensure that all regulatory requirements are met.
Main Duties and Responsibilities
The key responsibilities of the CEO fall under the headings Strategy, Leadership and Management, with a particular focus on finance.
Strategy
· Developing and leading the implementation of the strategy for the Ampleforth Abbey Trust which supports the needs of the monastic community and the delivery of the Trust’s charitable objects and which has in-built clear key performance measures;
· managing the General Manager and the Finance Manager to ensure the financial sustainability of the Abbey Trust across all of its activities;
· managing the Director of Safeguarding and Wellbeing to ensure that the highest standards of safeguarding are implemented and embedded across all Trust strategies, plans and activities;
· in conjunction with the Clerk/Company Secretary ensuring that matters relating to legislation and governance – compliance, structures, policies and processes – are in place to facilitate efficient and effective working across the Trust in order to improve organisational effectiveness.
Leadership
· providing effective leadership and management to the Trust’s senior officers and finance team, and managing selected Trust-wide contracts (for example, HR, IT and fundraising);
· working with the Chair of trustees to lead and deliver the Trust’s fundraising activities;
· working with the Co-ordinator of Hospitality and General Manager to ensure that the Trust’s activities are supportive of, and aligned with, the hospitality apostolate;
· engaging in an open and inclusive manner with all staff and volunteers who work for the Trust, engendering staff buy-in and trust developing the Trust as a highly regarded employer;
· ensuring that trustees have the information required for informed decision-making and the fulfilment of their statutory duties and that a positive and effective relationship exists between the trustees and senior officers.
Finance
· Providing effective leadership and management to the senior officers and finance team;
· Leading and building on the existing finance function, ensuring on a day-to-day level that correct policy, procedure and systems are in place for:
-
- effective monitoring and reporting
- an effective internal control environment
- effective management of costs
- compliance with relevant financial regulations
· Ensuring trustees have the financial information they require for them to fulfil their statutory duties.
- Working with the Investment Committee to ensure maximum return on capital for all the Trust’s assets and with the directors of Ampleforth Abbey Trading Limited and the Hospitality team to diversify and maximise income streams for the Trust.
Person Specification
The CEO will be expected to demonstrate evidence of the following skills, capabilities and experience:
Essential
· Proven experience as a CEO or an appropriate other relevant role, ideally within a regulated environment;
· Demonstrable competency in strategic planning, business development and performance metrics;
· Proven experience of operation at Board and Senior Management level;
· Outstanding organisational and servant leadership abilities;
· Proven experience, understanding and working knowledge of key finance and business functions within the remit of the role;
· Accountancy qualification and experience;
· Education to degree level, ideally with a business-relevant qualification;
· Proven experience of leading change, providing clarity and direction; including team development, matrix management and project management;
· Proven experience of managing staff and as necessary addressing supportive and remedial action;
· The ability to be a successful figurehead and ambassador for the Abbey and to make effective use of internal and external networks;
· Decision-making and problem-solving skills;
· High level negotiating and influencing skills;
· High flexibility of thought and diplomacy to manage a wide variety of stakeholders;
· An empathy towards the works of the Monastic Community and to uphold the values of that community;
· Exceptional communication skills including presenting / public speaking skills;
· High levels of resilience with a positive attitude;
· Excellent interpersonal standards and skills that include personal integrity, courtesy, patience and humour;
· Satisfy all criteria and checks relating to suitability to work in a school environment.
Desirable
· Experience of working with faith-based organisations;
· Experience of working within the charity and/or education sectors;
Resources Managed
· Line management of the Director of Safeguarding and Wellbeing, the General Manager, and the Finance Team.
· Budgets: To be advised by line manager
Line Manager and Annual Appraisal Reporting Officer
· Line management from the Chair of the Ampleforth Abbey Trust. Responsibilities to additionally report to the Finance, Audit and Risk Committee and to the Investment Committee, and directly to the trustees of Ampleforth Abbey Trust.
Safer Recruitment
· Ampleforth Abbey Trust adheres to safer recruitment as part of its commitment to upholding the highest standards of safeguarding for children and adults. All offers of employment will be subject to checks by the Disclosure and Barring Service (DBS) along with other relevant pre-employment checks and the receipt of employment references.
Salary
· Highly competitive based on skills and experience
Work Location
- Ampleforth Abbey
Ability to commute / relocate
- Ampleforth Abbey: reliably commute or plan to relocate before starting work (required)
Ampleforth Abbey Trust
· Ampleforth Abbey Trust is a charitable trust registered with Companies House and the Charity Commission. Ampleforth Abbey is home to a monastic community, part of the English Benedictine Congregation, and is located in the Howardian Hills, a designated Area of Outstanding Natural Beauty. The main work of the community is hospitality, through the welcome of visitors to its retreat centre and refurbished Visitor Centre, Shop and Tearoom.
Expected Start Date
- March 2025
Closing Date for Applications
- Midday Monday 9 December 2024
Interviews
- Friday 3 January 2025 at Ampleforth Abbey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Senior Accountant will be part of the Khalsa Aid Management Team and will report to the CFO. You will provide financial leadership in all financial areas including production of monthly accounts; financial controls; general accounting; budgets; financial planning and analysis; policy management and adherence; compliance; risk; exchange rate management; key business and financial processes; cost management and auditing. You will play a crucial role in ensuring the organisation’s financial health, compliance and efficient operations.
Key Responsibilities
Financial & Operational Management
- Preparation and approval of all financial reporting materials and metrics; including monthly Business Performance Report, KPI’s, and Management Accounts, Project Aid reporting as well as annual financial reports
- Oversee budgeting, and the implementation of budgets, setting goals.
- Present operational metrics to monitor progress on the efficient spending of KAI Charity Aid funds. Implement a programme of timely corrective actions where necessary thereby implementing best in class practices
- Ensure that financial records and systems are maintained in accordance with Generally Accepted Accounting Principles and are compliant with Charity reporting requirements
- Ensure compliance with organisation policies and procedures, a robust controls environment is in place and that approval processes are adhered to
- Manage cash flow and exchange risk including proactive working capital management and accurate cash forecasting
- Direct all financial, project-based, and departmental accounting including foreign operations
- Ensure Management Information Systems are appropriate for internal, external and regulatory requirements
- Evaluate business processes, recommend and implement improvements
Team Management
- Provide leadership to the Accounts Assistant by providing clear goals and objectives.
- Lead with a management style that creates a culture that fosters collaboration, encourages cooperation, promotes creativity, values willingness to assume prudent risk and responsibility, reflects a sense of urgency and ensures results driven work environment
- Engage other members of the Khalsa Aid Team to facilitate cross-department collaboration that ensures that all financial and related IT solutions positively support the business’s strategic plan execution, operational delivery, and data collection needs
Detailed tasks to be carried out:
- Day-to-Day Financial Operations:
- Monitor bills, invoicing, donations, and other transactions.
- Oversee the work of the Finance Assistant.
- Register invoices from suppliers and service providers for payment.
- Handle various donation platforms (e.g., JustGiving, Enthuse, Worldpay, Donorbox).
- Post and review month-end journals, accruals, and prepayments.
- Process purchase orders and bills.
- Answer supplier and donor queries.
- Monitor email inboxes and confirm donations.
- Banking and Reconciliation:
- Enter payments in the bank for authorization.
- Complete and check bank reconciliation for various accounts using XERO.
- Monitor restricted fund movements.
- Track and report fund utilization.
- Maintain petty cash and handle cash/cheques.
- Cash Flow Management:
- Monitor cash flow and ensure liquidity for overseas operations.
- Inform Treasurers about fund requirements.
- Arrange cash for overseas travel.
- Payroll Duties:
- Process monthly payroll, including RTI submissions and pension feeds.
- Handle new starters, leavers, absences, and statutory leave/pay.
- File P11D-B for benefits in kind.
- Audit and Compliance:
- Coordinate annual audits with external auditors and department managers.
- Assist in writing and finalizing the Annual Trustee report.
- Ensure compliance with regulatory requirements and internal policies.
- Liaise with auditors and third-party contractors.
- Assist with annual reviews from charity commissions and banks.
- Develop and enforce financial policies and procedures.
- Financial Planning and Analysis:
- Support CFO in month-end and year-end processes
- Assist in forecasting and budget preparation.
- Conduct variance analysis and review balance sheet reconciliations.
- Implement audit recommendations.
- Stay informed about accounting software and technological advances.
- Insurance – ensure adequate cover for insurance.
Role Requirements
- Able to work flexibly to meet the demands of the role to get the job done.
Qualifications/ Skills Required
- Recognised professional accounting qualification or enroute to qualification
- Educated to degree standard
- Work experience is essential – 2-3 years in a busy organisation, preferably a UK charity
- Knowledgeable of the regulatory and reporting requirements for a UK Charity
- Technically and managerially competent with impact awareness of specialist areas including accounting, controls and governance, audit, ethics and risk management
- IT literate – Microsoft, finance and management accounting systems, ERP systems
- Experience in XERO and Gift Aid will be an added advantage
- Additional languages such as Punjabi, Hindi or Urdu would be advantageous
Recognise the whole human race as one
The client requests no contact from agencies or media sales.