Administration Jobs

Vacancy Reference Number:

CO/CEOO/UK-R1

Position Title:

Compliance Officer

Reports to:

CEO

Department:

CEO's Office

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£30,000 - £35,000.00 per annum (commensurate with experience)

Terms of Employment:

24-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 29th December 2024

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

This is a new role, providing an opportunity to develop and evolve it. As Compliance Officer, you will be the Charity’s lead and expert on compliance with its external regulatory requirements and internal policies. Specifically, you will be responsible for managing and assuring compliance with legislative and regulatory requirements, including UK charity law, financial regulations, GDPR, safeguarding, and anti-money laundering regulations.

You will report directly to the CEO and provide advice and assistance to the Senior Management Team, as well as personnel across the Charity. The role focuses on advising, assisting, and supporting others while maintaining the authority and independence to ensure compliance.

Main Responsibilities:

• Develop and maintain a robust compliance programme that ensures adherence to internal and external policies, legal and regulatory requirements, and sector best practices.
• Work with various departments to maintain and implement compliance assurance across the Charity, ensuring that appropriate and reasonable measures are in place in line with legislative changes and sector best practices.
• Conduct regular audits, compliance reviews, and spot checks to identify risks, evaluate controls, and manage compliance risks, including investigations and reporting findings.
• Act as the main point of contact for external regulators, auditors, and clients, including the Charity Commission and the Fundraising Regulator.
• Manage the process of periodic audits as per the compliance framework, identifying actions for remediation and developing action plans to address risks.
• Ensure that policies and processes comply with all relevant legislation and regulations. Keep up-to-date with any legal and regulatory changes affecting the Charity's activities and provide advice and interpretation to Senior Management and relevant staff.
• Maintain and update the compliance register, tracking action points and following up on identified risks.
• Provide compliance training sessions to staff members, ensuring they understand how compliance relates to their roles and responsibilities.
• Prepare and present detailed compliance reports to senior management, the Finance and Audit Committee, and the Board of Trustees (BoT), highlighting key risks, issues, and recommendations for improvement.
• Foster a culture of ethical conduct and compliance within the organisation by promoting best practices.
• Be prepared to assist with additional tasks as required and modify the role as it develops.
• Inform management about charity laws changes. 
• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.
• To undertake any reasonable responsibilities as required by line manager.
• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods

Work Context

· The post is based in Nottingham and will involve regular travel to overseas partner offices.

· The role requires adaptability to changing priorities, understanding the compliance needs of all parts of the Charity, and ensuring compliance assurance is met across the organisation.

Additional Responsibilities

• Attend in-house and external training courses, as agreed with the line manager.
• Practise and comply with all current policies and procedures, including GDPR.
• Undertake any reasonable tasks from time to time at the request of the line manager.

Autonomy and Decision Making

· The post holder will be responsible for their workload and outputs, working closely with the CEO. They must retain sufficient independence to report on compliance truthfully.

· The post holder must be able to work autonomously, displaying initiative, flexible thinking, and self-motivation. They must understand the Charity’s business model and ensure all related compliance areas are managed effectively.

Communications

The post holder will regularly engage with people across the organisation, including front-line operations staff, HQ staff, the Senior Management Team, and the CEO.

This Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Qualification:

Graduate, preferably in Project Management, Finance, or Business and Management, ideally with certifications in PRINCE 2, charity governance and compliance. Ideal candidate should have at least 4 years of relevant experience in the third sector.

Essential:

• Right to work in the UK
• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level
• Good working knowledge of working in compliance.
• Knowledge of cyber security risks and other information security standards.
• Understanding data protection law, regulation and principles, audit and compliance to internal and regulatory standards.
• Experience liaising with external regulatory authorities.
• Proven ability to communicate complex ideas in simple, effective language.

Desirable

• Knowledge of charity sector.
• Fundraising / Governance/ Regulatory Charity Law and compliance.
• Experience in similar type of roles
• Experience in cross-functional roles.
• Experience leading cross-functional teams.

Deadline for applications is 29th December 2024 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Job Title: Fundraising Officer (Trusts)

Salary: £16,800 (£28,000 FTE)

Contract: Permanent, 3 days per week (or 22.5hrs per week on another agreed working pattern)

Location: Hybrid, at least one day per week in a Power2 office (London or Ashton-under-Lyne)

Annual Leave: 25 days paid holiday each year (pro-rata)

 

Power2 is a fast growing and energetic children and young people’s charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and its variations focusing on mental health, school transitions and physical activity, and are supporting young people via Power2 Rediscover, an intensive 1:1 wellbeing programme.

We believe there is no greater cost to society than unfulfilled potential. We support young people to get the most out of their education by helping them to improve their mental health and wellbeing and develop their skills. We inspire young people who are at significant risk of school exclusion to re-engage and fulfil their potential at school, at work and in life.

We have an opportunity to join our Fundraising Team as Fundraising Officer, raising the funds that enable young people to benefit from our life-changing programmes. 

The majority of the successful candidate’s time will be spent in growing an already established Trusts and Foundations income stream; you will be responsible for writing applications to and managing relationships with small and medium grant-makers (giving up to c.£10k). You will have the autonomy to manage your own portfolio of new and existing funders, with support from the Head of Fundraising, and will support the wider fundraising team with research needs.

This is an exciting time to join the Power2 fundraising team, as we aim to grow and diversify our income sources. The successful candidate will therefore have the opportunity to be involved in the growth and development of new areas of fundraising and to be involved in activities reflecting their own interests and career aspirations.

Direct experience is not essential for this role – more important is that you possess transferable skills and can demonstrate experience in distilling complex information from a range of sources and communicating it in a persuasive, engaging way to different audiences. The successful candidate will therefore have excellent communication skills, be highly numerate and a great team player and collaborator.

We operate hybrid working, and this role can be based at either our London or North-West (Ashton-under-Lyne) office, with at least one day working in the office per week. We offer flexibility as to when the role’s hours are worked, and exact working patterns can be discussed at interview.

To apply please visit our website. On the second page of the application form, please upload a CV and personal statement. Use the personal statement as an opportunity to convince us why your skills and experience make you the right person for this role, paying particular attention to the criteria on the person specification. Applications without a personal statement will not be considered.

Interviews will be held w/c 16 December.

The successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.

Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 

Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We may undertake an online search if you are shortlisted.

River Church Ipswich is an HTB Network church plant in the town centre of Ipswich, which launched in September 2021 and has already grown quickly into a thriving resource church, with a congregation of more than 200, and three Sunday services.

The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £25,213

Hours: Full-Time, Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Location: River Church Ipswich – we are an office-based organisation

Closing date: Wednesday 18th December, 5pm (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Download our application pack for more information. Have a look at the Ipswich website to apply as we will not process applications through this page.

River Church has wheelchair access. Please feel free to contact the church for any enquiries regarding accessibility.

Key Responsibilities

Website

• Responsibility for maintenance and development of Resurgo’s website, delivering engaging content with a focus on dynamic visuals and videos, tailored to our different website audiences.
• Optimise user journeys across all Resurgo’s digital channels.

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Oversight of Spear Programme Spear

Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.

• As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education

Line management and training

• Manage the Assistant Coach, using a coaching approach to invest in their growth and development.
• Be line managed by River Church staff, locally, and by Resurgo, nationally, to support with the set-up and ongoing operations of the centre and report back on KPI.

Supporting River Church’s mission and ministry

• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help the Assistant coaches to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensuring the Spear programme is a key missional feature of the work of the church
• Work with the Head of Operations and Fundraising Assistant to prepare successful grant funding applications for Spear Ipswich, and provide timely grant reporting.
• Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on a team at one or more Sunday service) • Regularly pray for Spear, River Church, and in particular our Social Transformation work.
• Attending other River Church events and services, occasionally speaking and/or contributing as required • Ad hoc tasks and other project work.

Site management

• Liaise with relevant staff locally on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.

Please apply on the website of River Church Ipswich. We will not process application through this page.

Job Title: Assistant Director – Core Business Functions

Salary:  £50,000.00 pa initially, moving to £52,000.00 on successful completion of 3

months probationary period.                                                   

Hours: 37.5 hours per week 

Benefits: Nest pension & Medicash wellbeing support  

Location: Northwest based, hybrid role, blend of home working & location based as required

POPS is a Charity, set up in 1988 by families who were supporting a loved one through a custodial sentence. Since that time, we have grown to employ over a hundred staff, across 16 geographical locations, predominantly in the Northwest of England, and has developed an excellent reputation locally and nationally  for the provision of quality services for families who engage with the Justice system. 

POPS’ core business team supports the delivery of services and have been influential in contributing to Justice policy both locally and nationally.  We are now looking to add to the Executive Team to contribute to the future proofing of the organisation to respond to new opportunities in a changing Justice landscape.

MISSION

To provide the support families identify they need and promote the changes required to enable children and families of those in the justice system to cope better and to thrive.

VALUES

• To be supportive and non-judgemental in our approach.
• To listen and act upon the experiences families share with us.
• To encourage active participation amongst the families we support.
• To value the benefits of robust partnerships.
• To acknowledge and embrace the principles of diversity and inclusion throughout the organisation

POPS values of diversity and inclusion. We welcome and encourage job applications from people from diverse backgrounds.  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.

PURPOSE OF THE POST

The Assistant Director for POPS core business is pivotal to ensuring the efficient, effective and legally compliant management of POPS’ head office functions and organisational infrastructure. We are seeking for somebody to join our team, who is highly motivated, knowledgeable, resilient and analytical, who will play a major role in taking the pressure of day-to-day management of core business functions away from the Director, thereby allowing them to pursue a vital strategic and leadership role necessary for the organisations’ future growth.

The post holder will be responsible for direct line management of POPS’ Finance Manager, HR Manager and Communications Officer, ensuring the respective departments provide effective contributions to support the operation of POPS as an organisation compliant with legislative and legal requirements.

In addition, the post holder will oversee POPS’ outsourced ICT function and manage all matters in relation to the physical maintenance of POPS’ head office building and the management of the tenanted space.

ACCOUNTABILITY:

POPS’ Director

RESPONSIBILITIES:

GENERAL

• Work productively alongside POPS Assistant Director for Operations and Business Development to ensure the success and future growth of the organisation 
• Develop national, regional and local alliances and partnerships to enable POPS to fulfil its Mission and strategic plans
• Seek out the use of innovative business models and systems.
• Work with departmental managers to develop action plans and ensure that appropriate targets are set, monitored and achieved.
• Ensure that the Director and Board of Trustees are provided with an oversight of activity, effectiveness and development of all core business functions 
• Produce and present internal and external reports to meet designated deadlines
• Produce Business Continuity and  Risk Management plans
• Attend and report to POPS’ quarterly Trustee meetings.
• Support bid writing and commissioning processes where required.
• Attend and host internal and external meetings when required.
• Responsibility for the management and overseeing physical maintenance of POPS’ Head Office Building, Rochdale Road Manchester
• Oversee the tenancy of the ground floor space of POPS’ Head Office building 
• Oversee outsourced provision of POPS’ ICT functions
• Ensure POPS retains and develops appropriate kyte marks and quality assurance certifications. E.g. Cyber Essentials Plus
• Create a learning and knowledge culture across the organisation to inform future and transformational change.
• Create and contribute to a culture of valuing others and innovation
• Uphold POPS’ values

FINANCE

• Directly line manager POPS’ Finance manager
• Oversee the financial administrative function of POPS’ finance department ensuring legal and organisational compliance, including liaison with POPS’ external auditors.
• Ensure all financial transactions of the organisation meet the requirements of commissioners, creditors and suppliers
•  Coordinate the preparation of the annual budget, monitor monthly management accounts and review project activity against agreed budgets
• Take a leading role in supporting future commissioning, working with POPS’ finance manager to produce relevant financial information

HUMAN RESOUCES

• Directly Line manage POPS’ HR Manager
• Overseas all administrative HR functions, including staff recruitment, management,  training and development
• Ensure compliance with employment Law legislation and processes
• Ensure effective management of people through supportive performance management.
• Implement practices to ensure equality and diversity across staffing teams and service delivery  
• Ensure the implementation and development of POPS’ Policies and Procedures

COMMUNICATIONS

• Directly Line Manage POPS’ Communications Officer
• Contribute to the development of POPS’ Communications Strategy
• Ensure POPS’ branding and messaging is consistent and meets with the  aims of POPS’ strategy and organisational ethos 
• To take a leading role in the development and production of all communications materials, including publicity, reports and web site

Salary: £25,721 per annum

Hours per week: 37.5

Contract Term: permanent, subject to satisfactory references, an Enhanced Disclosure and Barring (DBS) Check and a 6 month probationary period

Location: Frontier Centre, Irthlingborough, Northamptonshire

We have an exciting opportunity for a Centre Team Supervisor who will lead the Centre Team, ensuring the provision of excellent customer care and outstanding hospitality with a first-class end-to-end guest experience.  Motivated by their Christian faith, he or she will be able to clearly and sensitively communicate Rock UK’s Christian aims and ethos to staff and guests of all faiths and none. 

The successful applicant will need to have experience of leading and motivating a staff team, strong interpersonal and communication skills and the ability to think logically and creatively to meet outcomes. A valid driving licence is a requirement for the role and the post holder will also need to on the weekend duty rota around once every 6 weeks (with time off in lieu to compensate).

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement.

Closing date for applications is Friday 29th November 2024

We are recruiting for two Refuge Workers to join our team in Hammersmith & Fulham; the scope on this job involves….

Job Title: Refuge Worker

Location: Hammersmith & Fulham
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9am on 2 December 2024

Interview date: 9 December 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About The Role
Closing date: 9th December
Interviews: 18th December
Strategic evidence is our in-house experts in dementia data, economics, care and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused.  Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:

- Demonstrate the scale of dementia in the UK.
- Demonstrate the impact of dementia on the system and those affected by the disease.
- Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses.

As our Strategic Evidence Assistant, you will support the Strategic Evidence team in gathering, analysing, contributing, and mobilising evidence, data, and insight to help build and curate a strategic evidence base that is built on the most recent and best available dementia evidence. You will also be part of an even larger Evidence, Policy and Influencing function, which is laser-focused on ending the devastation of dementia through changing policy. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:

- Contribute to the delivery and monitoring of evidence projects that help to build our strategic evidence base, including reviewing and gathering different types of evidence to help us understand the scale and impact of dementia across the UK.
 
- Be pivotal in making strategic evidence for everyone’s business – to our people and the external dementia system. You will be solution-focused, supporting and monitoring processes and activities to mobilise and deploy our strategic evidence.
 
- Use your understanding of our strategic evidence base to support the preparation of briefings, reports, and other creative assets.
  - Support integrated working across the Evidence, Policy and Influencing department, working alongside Policy, and Influencing assistants, with a particular focus on facilitating events, monitoring, internal and external communications and database management.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
You will be excited to learn and develop your knowledge of evidence used in the third sector, connecting with people internally and externally to understand areas of work. There will be various learning and development opportunities to support you in your development and help grow to realise your potential and shape a career with Alzheimer’s Society.

- You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
- You can search for and understand academic literature, grey literature, data, and insight.
- Able to present complex information in accessible and understandable ways.
- Able to create and manage database information for different purposes.
- Experienced in organising internal and external engagement events.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

About The Role
Are you an experienced Administrator looking for a new opportunity? Would you like to join our busy People Administration team? We would love to hear from you!

We are looking for a People Coordinator to join our People and Organisational Development directorate. You will be part of a shared service team who provide a broad range of generalist support and administration across RBL.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working across RBL, Poppyscotland, The NMA and our Care Homes and Care Services, this busy team support a broad range of People initiatives and processes; from onboarding new starters, contractual variations, long service awards and all that comes in between.
This role is a full time position until 31st January 2026.

Key responsibilities will include:

- Draft and implement all People related documentation
- Support all People Managers in their responsibilities of the employee life cycle including induction, probation and leavers
- Ensure full right to work compliance for new starters and compliance with any regulatory requirements and professional bodies
- Produce monthly payroll data and ensure accurate and timely completion of payroll and support the resolution and escalation of payroll queries
- Complete all post offer documentation for candidates that have been offered a job at the RBL Group. This includes completing and issuing letters of employment, contracts of employment, start date and addendum letters, reference checks and medical referrals
- Use thorough knowledge of people policies to work with and provide administrative support to the Employee Relations Advisors for attendance management casework

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

We are excited to be recruiting our first Executive Manager who will take responsibility for business and funding processes across the organisation, working closely with our existing Clinical Manager, staff and volunteer team and the board of trustees to capitalise on the organisation’s recent successes and support our growth and development. 

About Share

Share Psychotherapy is one of the city’s major mental health charities. Established over fifty years ago, we offer medium- to long-term therapy at nominal fees to people on low incomes. We deliver high quality services offering a range of psychodynamic and creative therapies and modalities. Around 80% of our clients have annual incomes of less than £12k, and we are therefore working at the vital intersection of psychological distress and poverty in the city.

Having moved to our new city centre location in 2023 we are now well established in our new premises and ready to capitalise on the benefits the new premises and location offer to the organisation. This requires a dedicated business leader who can take care of the day to day running of the organisation as well as contribute significantly to the development of future strategy.

We work closely with other charities and the NHS to deliver for the Sheffield population, and we seek to expand the relationships we hold across the sector, to meet increasing demand on mental health services through collaboration.

The role

The Executive Manager is a new senior leadership role, leading on the organisations’ fundraising, partnership and service development and supporting the board in all aspects of organisational governance.

We are looking for someone who thrives in a varied role, bringing professionalism, collaborative style and leadership to the organisation. The role involves leadership in core areas, such as HR processes, charity governance, fundraising and oversight of client finance and building maintenance

Working closely with the Clinical Manager the postholder will ensure that the core functions of the organisation support and enhance the delivery of our clinical service.  The role will manage a small office management / administrative team comprising both paid and voluntary staff.

This is currently a fixed term, part time role, which we seek to extent it into a full time and permanent role subject to secure additional and sustainable funding.

Job description

Service Development

• Develops links and partnerships with other organisations, representing Share and attending external meetings
• Identifies and pursues additional avenues of funding
• Completes funding bids for routine funding opportunities and manages relationships with funders from proposal submission to reporting
• Plays an active part in strategic and business planning with the board of trustees, setting stretching but achievable goals for the organisation.
• Manages and improves as and when required data collection processes, collating and analysing data to informing governance, fundraising and business planning

Governance and Compliance

• Provides support to the Chair of Trustees to ensure sound the governance of the organisation
• Delivers timely and reliable administrative support to the board of trustees, specifically around quarterly board meetings, AGMs and other governance matters
• Manages the organisational risk register, reporting regularly to trustees
• Leads on policy development, compliance and annual reporting cycles
• Maintains and updates HR processes and employment practices
• Working with the clinical manager to assess client experience and ensure a high level of customer/client satisfaction

Operations

• Leads on building management, health and safety and identifying and scheduling building maintenance work
• Oversees management of all elements of the operation of the building including, but not limited to, utilities usage and contracts, building access arrangements, security, first aid provision, fire alarm systems, lone working procedures, and relevant organisational insurances.
• Oversee maintenance and development of the website and IT systems
• Responsible for managing and developing all operational policies

HR

• Oversee and develop all HR policies and processes in consultation with the board of trustees
• Hold monthly performance and development check-ins with staff and volunteers as appropriate
• Provider leadership to the office management/administration team of both paid and voluntary roles
• Oversee the provision of compulsory trainings to all staff and volunteers at Share
• Hold responsibility for organisational compliance with recruitment and DBS legislation and practices
• Deliver strong safeguarding processes working closely with the Clinical Manager
• Lead recruitment processes

Finance

• Overview of payment processes including invoices, wages, and tax payments
• Manage monthly accounts working closely with the Treasurer, reporting regularly to the Board
• Developing budgets for funding bids and monitoring of expenditure
• Hold the organisation’s relationship with the independent examiner, undertaking the annual accounts process and Charity Commission reporting
• Be responsible for banking and bank signatory changes

Person Specification

We are committed at Share to providing a quality service to all our clients and volunteers. However, we know no one person ever meets all criteria fully. Therefore, please help us understand – through your CV and cover letter – which aspects you fully meet and have expertise in, which you meet partially, and which you think may need require support and on-the-job learning.

We are open to supporting an incoming Executive Manager to grow into the role.
Qualifications

• Educated to Degree level, or holds professional qualification relevant to the role (essential)
• Management, HR or Fundraising qualification (desirable)

Experience and knowledge

• Demonstrable experience of management roles at a senior level (essential), preferably in the mental health sector or charities
• Proven experience of fundraising from trusts and other grant making bodies leading to income growth (essential)
• Proven experience of partnership working with external organisations (essential)
• Experience of working in small organisations (essential)
• Experience of working with volunteers (essential)
• Experience of managing budgets, funding and finances (essential)
• Proven record in line management (essential)
• A strong interest in mental health issues and commitment to offering psychotherapy and wellbeing services (essential)
• Experience of building management, health and safety or operational compliance (desirable)
• Understanding of current HR requirements and national policy (desirable)
• Experience of working with, and reporting to, a Board of Trustees (desirable)
• Knowledge of the mental health and wider social service sector (desirable)

Skills

• A collaborative leader who values others and builds strong relationships (essential)
• Team leadership skills including managing other staff and/or volunteers on a day-to-day basis (essential)
• Ability to think creatively and strategically to drive forward development of the organisation (essential)
• Excellent communicator at all levels; able to represent Share and communicate its values and standards across networks (essential)
• Ability to manage and organise own time, caseload and professional development (essential)
• Commitment to developing self, others, and Share as a whole (essential)
• Competence in using IT to perform the role effectively (essential)

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Other details:

• Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.

This role is being advertised as a Customer Service Advisor however the successful applicant will be employed as a Client Care Coordinator

Join our Award-Winning Contact Centre where clients come first and excellence is standard!

Work in our team as a Client Care Coordinator and be the friendly voice our clients rely on when they need us most! Whether it's over the phone, through a scheduled appointment, or via online chat, you'll be their go-to person, making sure every interaction is smooth and stress-free. You'll be joining a team of over 150 dedicated colleagues across three contact centres. We're all about teamwork and support, so you'll always feel connected and motivated!

Find balance and make an impact—join us with the flexibility of hybrid working!

Enjoy a set two-week rotating schedule with shifts being 8 AM to 4 PM and 10:30 AM to 6:30 PM, plus one Saturday or Sunday shift every two weeks, with a day off during the week. If you're looking for a rewarding career where you can make a real impact, we’d love to hear from you! Successful candidates will start on 13th January and will complete 4 weeks of training (Monday to Friday, 8 am to 4 pm). Ready for the next step? Come join us!

What's in it for You?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics: 

• Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression

We are proud to partner with Turn2Us, a national charity providing practical support to people facing income shocks and financial insecurity, to recruit their new People, Culture & Governance Officer.

 This role is offered on a hybrid basis and is a 6-month fixed-term contract.
 
In this role, you’ll support the People, Culture, and Governance Directorate with key administrative tasks and charity-wide projects. Reporting to the Director of People & Culture, your responsibilities will include assisting senior leaders with diary management, governance administration, and planning organisation-wide events.
 
We’re looking for someone with excellent communication, interpersonal, and organisational skills who thrives under pressure. You should have proven administrative experience, proficiency in Microsoft 365, familiarity with board management software, and a strong understanding of Equity, Diversity, Inclusion, and Belonging principles.
 
If this role resonates with you, we encourage you to submit your CV in Word format as soon as possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are currently looking for a dedicated and dynamic People Officer to join our People and Culture Department on a full time, permanent basis. 

The successful candidate will will support the Head of People Operations, by providing operational excellence and best practice across all day-to-day touchpoints of the employee lifecycle. The People Officer will have a key part to play in resourcing and onboarding responsibilities across teams, which will include uploading new job adverts to external sites, liaising with candidates throughout the recruitment process from booking interviews to notifying candidates of decisions. In addition the role will support the People Partnering and Culture teams, where required, as well as monitoring and responding to emails from the HRTeam inbox.

The successful candidates will display experience in the following areas:

• 360° employee lifecycle
• Coordinating Recruitment process from start to end
• Maintain confidentiality on sensitive matters.
• HR and Applicant Tracking Systems (ATS)
• Payroll and benefits administration

Being an integral member of the People and Culture Team, this dynamic role requires an innovative individual committed to managing and enhancing the entire employee lifecycle. This position is perfect for those who are passionate about people practice, offering a unique chance to leave a lasting impact on our employee experience. 

This role sits within the People Operations team, which sits within the wider People and Culture Department, which also includes the People Partnering and Culture teams. 

Please download the attached Job Description for a full overview of this role responsibilities. 

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.