Administration And Communications Assistant Jobs in Home Based

Post Title: Hartlepool Programme Coordinator

Responsible to: Strategic Partnership Manager

Salary: £24,960 per annum

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

 *Please note this is a fixed-term role until 31st August 2025, with the potential of transition into a permanent position based on performance and organisational needs*

 About Tutor Trust

We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have. 

We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations. 

Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.

 Our values

What we stand for and practise in everything we do at Tutor Trust:

We believe in fairness

We are passionate about making a difference

We are inclusive and supportive

We are quality-focused

We are ambitious

We learn

 Benefits of working at Tutor Trust 

· Hybrid work model (2 days visiting schools) 

• Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata) 

• Flexible working including Time Off In Lieu (TOIL) 

• Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox) 

• Enhanced Family and Sick Leave (after a qualifying period). 

• Recognition and Culture (Thanks & Recognition, Highlights, team events) 

• Learning and Development (knowledge sharing, staff-led groups

Job Purpose

The Hartlepool Programme Coordinator post is an exciting role with Tutor Trust.

You will assist the Partnership Operations team by liaising with local schools and organising tuition within the Hartlepool area. This will include attending meetings both face to face and online, coordinating tuition sessions and arranging tutor cover etc. You will also support the tutor recruitment and training process in Hartlepool and help to ensure that it runs smoothly. You will also maintain and improve systems for the benefit of all our tutors, including ongoing tutor support. 

If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you.

Main Functions

· Assist with setting up and managing tuition assignments across multiple schools across Hartlepool

· To assist in the recruitment process for new tutors, including short listing and interviewing

· Attending face to face and Teams introductory and review meetings between tutors and teachers

· Assist in developing closer relations between tutors and opportunities for networking and working together

· Assist in the recruitment, development and delivery of training for tutors

· Take part in general induction presentations and other events to promote the Tutor Trust both internally and externally

· Help with preparation for Tutor Trust events aimed at a range of stakeholders

· Participate in project work

· Assist other staff to complete a variety of administrative tasks that enable the Tutor Trust to operate effectively and efficiently

· Any other duties commensurate with the grade and nature of the post

Person Specification

 Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.

Skills

· Educated to degree level or can demonstrate experience of administrative skills in a previous role (either paid or voluntary)

· Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors

· The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard

· Be a team player but also able to work independently when required to do so

· Excellent organisational skills

· The ability to manage office systems and contact databases and to use them effectively

· Be able to write fluently, to think clearly and to grasp new concepts quickly.

· To be fully IT literate, particularly to be competent with Microsoft Excel and Access

Attributes

· Demonstrate a commitment to the goals and drivers behind the Tutor Trust

· Enthusiasm and ability to contribute to the successful development of the Tutor Trust

· Have excellent communication and interpersonal skills

· A willingness to work unsociable hours when required

· Willingness to undergo DBS clearance and be committed to Safeguarding children

· Be a team player

· Have strong organisational skills with a commitment to accuracy and attention to detail

· Be able to prioritise and manage tasks

· Experience of tuition/working in schools/working with young people is desirable but not essential

· Knowledge of the geography, and educational and political context of Hartlepool is desirable, but not essential

 APPLICATION INFORMATION

The job is a fixed-term role from 2nd December 2024 – 31st August 2025 with the potential to transition into a permanent position based on performance and organisational needs. The position will be home-based, however there will be significant travel across Hartlepool. This is a full-time position (36.25 hours across five days a week).

Closing date for applications: Friday 8th November 2024

Interviews to be held: Wednesday 13th and Thursday 14th November

Salary: £24,960 per annum & Contributory Pension

Start date: Monday 2nd December 2024

Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.

To apply, please email all documents to our admin email address found on the attached Job Description

The Tutor Trust is an Equal Opportunities Employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For further information please visit our website

All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children and expects our staff and volunteers to share this commitment.

This Supporter Care Assistant role is a chance to make the most of your customer or supporter service skills, your all-round communication and organisational abilities – and your passion for environmental Issues.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

As one of our vital Supporter Care Assistants, you’ll provide a variety of clear and engaging customer service for Greenpeace supporters via email, phone and post. You’ll respond to routine enquiries, handle donation changes and other administrative matters and answer questions about our campaigns, always making sure that your replies are personalised, accurate and timely.

It will also be an important part of your role to make thank-you calls to long-term donors, to welcome new supporters to Greenpeace, and to handle complaints with empathy and understanding, ensuring a positive experience at all times.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

• Experience in customer service, supporter care or a similar role. 

• Strong written and verbal communication, with the ability to write engaging, personalised responses and handle phone queries confidently, adjusting your tone for different audiences.

• Strong ability to manage a busy workload, prioritise tasks and meet deadlines, especially when dealing with a high volume of enquiries.

• Ability to use technology, including database systems and Google Suite, with a willingness to learn new tools and software.

• A genuine interest in environmental issues, with a willingness to learn about Greenpeace’s work and a desire to inspire others to take action.

• The resilience to maintain a positive attitude, remain calm under pressure and bounce back from challenging situations.

• Cooperative teamworking skills, with the flexibility to adapt to changing priorities and provide support for other team members whenever needed.

We give you: 

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

For further information, or to apply, please click the apply button. 

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

CLOSING DATE: 9.00 am 4 November

FIRST INTERVIEWS: 14th November

Part time Executive Assistant to the Chief Executive
Hours: 17.5 hours a week (ideally across four or five days, and withing ISHA’s core working hours of 10am-4pm)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £19,500 pro rata (£39,000 full time equivalent)

You’ll be the first port of call for many internal colleagues, Board members and external stakeholders, with our Chief Executive active as part of many London and national fora. Great customer service, exemplary diary management, and a commitment to ISHA’s values are a must.

Some of the key responsibilities for this role will include:

• Managing the CEO inbox, prioritising emails for responses etc, ensuring delegating task are completed. Prioritise enquiries and requests whilst troubleshooting conflicts and making judgements and recommendations to ensure smooth day to day arrangements.
• Manage the Chief Executive’s diary ensuring that Chief Executive is fully briefed.
• Build and maintain trustworthy relationships with the Chief Executive’s key stakeholders and colleagues. To communicate and liaise with sensitively but confidently with people from all levels, both internally and externally including board members, executive directors, Senior Management Team, the local authority and other housing association partners and residents.
• Oversee the coordination of information to assist the Chief Executive in preparing for key meetings with both internal and external stakeholders.
• Timetabling key discussions in the business cycle.
• Collating and publishing Leadership team papers and tracking actions.
• Liaising with Third party providers to ensure the smooth running of contracts/projects.
• Processing of invoices for the Chief Executive with related spend.
• Playing a key role in Chief Executive led initiatives to ensure the timely and successful deliver, for example aways days and or our staff conference.
• Prepare expenses and other financial matters in line with our financial regulations.
• Other duties that help us deliver first rate services to our residents and customers internal and external, for example minute taking time to time.
• Organise any travel arrangements.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 10am on Monday 11 November 2024
Interview: Tuesday 19 November 2024 in person at 102 Blackstock Road N4 2DR.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

John Lyon’s Charity gives grants to benefit children and young up to the age of 25 (or upto 30 for younger people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London. Since 1991, JLC has been committed to transforming lives of children and young people by creating opportunities to learn, grow, and develop through Education. JLC has distributed over £298 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year.

We are delighted to be working with John Lyon’s Charity to recruit a permanent Office Manager/PA (Full-time or Part-time) to join its great team based in Central London.

The role:

This is an exciting time to join the Charity as it embarks on a new chapter of its strategic objectives in grant giving. JLC is looking for an Office Manager to organize and coordinate administration duties and office procedures. The Office Manager will be responsible for providing reception duties and be the Charity’s first point of contact by telephone and for in person visitors, they will respond to enquiries received by post, telephone, or email, provide office and facilities management support to the Charity staff team, and provide executive assistance and diary management to the Chief Executive. The role is to create and maintain a pleasant working environment, ensuring high levels of organisational effectiveness, communication, and safety.

The person:

The successful candidate will be a proactive problem-solver with a knack for keeping things organized and a flair for fostering a positive atmosphere. JLC is looking for an individual with experience of office management and administration including diary management. This will include having excellent organizational skills with experience of managing immediate and long-term deadlines, processing invoices, computer literacy including knowledge of Microsoft tools (Word, Excel, and Outlook). This person will also be able to work effectively as part of a team and on own initiative and work calmly under time pressure managing day-today operation.

The role is open to individuals seeking a full time or part time opportunity.

JLC supports and encourages applications from people from a variety of backgrounds, experiences, and skill sets, including people from under-represented groups which reflects the diversity of the Charity’s Beneficial Area and the young people they seek to support. They welcome candidates who want to join in their great work across North, Central and West London. 

Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024

The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.

Key areas of responsibility:

• Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
• Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
• Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
• Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
• Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.

About you:

• Educated to GCSE level or equivalent; English and Maths essential
• Experience of dealing with the public and diffusing difficult situations
• Excellent telephone manner and strong written correspondence skills
• Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
• Experience of using CRM Databases or similar software and capable user of Microsoft packages
• Accuracy in data entry and excellent attention to detail
• Proven organisational and communication skills
• Ability to evaluate and improve repetitive tasks and procedures
• Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join our Events and Partnerships Teams. This role will require the successful candidate to proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families.

They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

• Working alongside the Head of Public Fundraising, you will strengthen and implement business planning, pipeline and budgeting processes as well as devise comprehensive audience-led stewardship plans, maintaining momentum and focus to achieve targets.  
• Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
• Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
• Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
• Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
• Be responsible for the implementation of the budgets and delivery of income and expenditure against the plans
• Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
• Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised

Interview Date: TBC

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Job Title

Business Support Manager (Maternity Cover)

Job Reports To

 Assistant Director of Operations

Business Unit/ Department

 Administrative/Operations

Dimensions of Role

Full time – 35 hours per week (Office based with the option of working from home on Fridays)/ Fixed Term 12-month maternity cover

Working Relationships

· With the Executive & Administrative team

· With the Chair and Board of Trustees

· With those we support, within the Rank network

Purpose Statement

The postholder will be a key member of the central administration team of the Rank Foundation. 

Key Accountabilities

Secretariat support to governance committees:

- Drafting agendas, production and dissemination of papers for Committees and Board meetings to trustees

- Attendance to governance meetings, minute taking, and following up on actions

- Organising RFL annual governance schedule of meetings

- Liaising and acting as point of contact for trustees

- Arranging meetings for Execs and Trustees

- Drafting and issuing comms as needed by the Chair, Trustees and Execs

- Maintaining governance records and register of trustees’ interests up-to date

- Assisting with audit queries as and when required

- Managing the periodic review of Committees’ Terms of References

- Planning induction programme of new trustees

- Undertaking regular reviews of policies, staff handbook, trustee hanbook and ensuring currency and developing new ones as required

- Supporting with implementation of  EDI strategy and the Foundation’s vision

- Occasional out of office hours meeting attendance as/ when required

HR

- Facilitating recruitment activities including posting and monitoring job ads, shortlisting of candidates, recommending list for interview and liaising with candidates

- Onboarding of resources: references, right to work checks, drafting of contracts and offer letters, planning of induction programme, sourcing of IT kit/required equipment, arranging IT induction

- Offboarding of resources: ensuring resources are removed access to SharePoint, emails and laptop wiped. Monitoring of dormant inboxes.

- Management and administration of Breathe (HR Platform)

This job description is not necessarily an exhaustive list of tasks but is intended to reflect a range of duties the post-holder will perform.

Skills, Knowledge & Expertise

Knowledge Qualifications & Experience

· Previous experience in an executive support role and working with Board of Trustees

· Previous experience of minute taking

· Previous experience of HR support

· Proficiency in Microsoft packages (essential)

· Understanding of the charitable and philanthropic sector (desirable)

Skills/ Abilities

· A positive team member

· Excellent organisational skills and attention to detail

· Willingness to help colleagues, ‘can-do’ approach

· Adaptable, flexible, and willing to learn/develop skills

· Ability to manage multiple tasks, work to deadlines and prioritise effectively

· Excellent communication skills by phone and email, experience of engaging with stakeholders at all levels

· Ability to organise events and ensuring arrangements are communicated to all stakeholders

· Ability to handle sensitive information and discretion

Confidentiality

· Paramount that the postholder works in a highly confidential way

We are currently recruiting for a Team Services Manager at A Rocha UK, a key role that will be instrumental in driving our mission to mobilise Christians for conservation. The right candidate will have the opportunity to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.

Job Title: Sierra Leone Programme Manager – Street Child Germany
Reporting to: Head of Programmes – Sierra Leone & Liberia
Salary: €35,000 - €40,000
Contract Type: Full time (37.5 hours per week)
Principal Location: Freetown, with frequent travel across Sierra Leone
Updated: October 2024

Our Organisation:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1,000,000 children to go to school and learn.

Part 1: Role Purpose:

We are seeking an outstanding Programme Manager to oversee the management of an exciting new Bengo-funded project piloting an innovative approach to overcome poverty as the primary barrier to education through the development of community-based savings groups. Working closely with Street Child’s national partner, the role holder will support the effective implementation of adaptive programming through hands-on support to implementation teams. Based in Freetown, the role-holder will travel frequently to project locations to monitor progress.

The successful candidate will work closely with the Street Child Germany team to ensure compliance to donor requirements and prepare accurate and timely donor reporting. The Programme Manager will also support the development of Street Child’s growing portfolio of German government, trust and foundations, and corporate funding in Sierra Leone, and wider West-Africa region, contributing to proposal writing, report writing and communications materials.

Knowledge of the German language and experience with Bengo compliance requirements would be a distinct advantage.

Part 2: Key Responsibilities:

1) Programme Management – 50%

• Work in collaboration with partner management to ensure quality and timely implementation of programme activities.
• Work alongside the implementation team to provide strong hands-on support in programme delivery and MEAL approaches, identifying and addressing challenges and blockages.
• Work closely with implementation teams to improve data analysis and learning, supporting the development of remediation plans where necessary.
• Alongside colleagues, provide training, guidance and advice to partner delivery staff to ensure effective and accurate use of programme documents and tools.
• Review narrative and financial quarterly reporting from implementing teams and provide feedback.
• Lead on donor reporting for the new Bengo project.

2) Programme Funding – 25%

• Work closely with the Street Child Germany team to respond to funding opportunities and guide programme development, in close liaison with Sierra Leone country team, and wider West-Africa teams, as required.
• Contribute to, and/or lead proposal writing, working closely with the Head of Programmes.
• Liaise with finance and programmes colleagues on budget and target setting for new opportunities.
• Prepare, and contribute to, reporting for a range of T&F and corporate donors.

3) Financial Support – 20%

• Support programme teams in compiling requisitions in line with programme forecasts and budgets.
• Work with finance colleagues to collate financial reporting, in line with donor requirements.
• Ensure compliance with donor expectations across the programme.

4) Other – 5%

• Coordinating staff, stakeholders and donor visits, as required.
• A strong commitment to Street Childs vision, mission and values.
• Adhere to all Street Child’s policies and procedures.
• Represent Street Child appropriately both internally and externally.
• Carry out all reasonable requests that are within the broad remit of the role.

Part 3: Person Specification

Experience and Knowledge:

Attributes / Essential / Beneficial

• Relevant field experience of development programming, with a commitment to and respect for local partnership.
• Experience of successful delivery of team objectives by working closely and collaboratively within a team at all levels.
• Experience of data collection, cleaning and analysis.
• Relevant experience of working in support of local partners.
• Demonstrable experience of budget management.
• Demonstrable experience of capacity building with national staff.
• Demonstrable experience of donor reporting.
• Experience with Bengo funding and/or other German donors.
• Strong working knowledge of education, child protection and livelihoods approaches.
• Strong working knowledge of the Sierra Leone, or wider West-Africa context.
• Experience supporting the design and development of livelihoods programming.

Skills and Abilities:

Attributes / Essential / Beneficial

• Good organisation and administrative skills and an ability to forward plan.
• Coaching / Capacity Strengthening Skills.
• Good time management skills, able to work to tight deadlines and an ability to work under pressure.

Other;

Attributes / Essential / Beneficial

• Excellent written and spoken communications in English.
• A ‘can-do’, and agile attitude, a passion for problem solving and adaptive thinking.
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks within a fast-paced team.
• Strong preference for German language skills.

Education / Qualifications:

Attributes / Essential / Beneficial

• Degree or Higher in International Development or related field; or relevant training courses in MEAL.

Street Child’s commitment to Safeguarding:

Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.

As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

To apply:

Please answer all the pre-application questions in depth and submit your CV and a covering note explaining why you think you could make an extraordinary impact in this role.

We will be reviewing applications as they are submitted so interested candidates are encouraged to apply early. 

Location: Hybrid/London
Contract: Permanent, Full time
Salary £32,139
Benefits TechScheme, Salary Sacrifice Scheme, Private Medical Insurance, Cycle to Work Scheme, 25 days holiday, End of Year Office Shutdown, Company Sick Pay Scheme

About Us:
Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.

Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.

Purpose of the Role
As a Senior Regional Lead, you will play a vital role in supporting Local Authorities and housing providers in achieving DAHA accreditation. You will lead a team of Regional Leads, providing supervision and support to ensure their success, while also developing partnerships and promoting innovative housing responses to domestic abuse. This role is key to the delivery of DAHA’s strategic goals and will give you the opportunity to make a real difference to the lives of domestic abuse survivors across the housing sector.

Key Responsibilities

- Provide supervision and guidance to up to four Regional Leads, helping them achieve their goals and maintain high levels of engagement.
- Work with housing providers and local authorities to promote and support their journey towards achieving DAHA accreditation.
- Plan and deliver workshops, webinars, and training sessions on DAHA standards and domestic abuse housing responses.
- Build strong, collaborative relationships with external partners, including Local Authorities and Registered Social Housing Providers.
- Ensure that the work of the DAHA team is regularly monitored, evaluated, and improved upon, incorporating feedback and identifying areas for development.
- Act as a spokesperson for DAHA at conferences, forums, and public speaking engagements, promoting the value of accreditation across the sector.
- Oversee project delivery, ensuring that timelines and milestones are met, risks are managed, and resources are used efficiently.

Knowledge, Skills, and Experience

- Proven ability to lead and support a team, providing guidance, feedback, and managing performance.
- In-depth understanding of the dynamics of domestic abuse and its impact on survivors, with a specific focus on housing challenges.
- Strong experience in building and maintaining effective partnerships with external organisations, working collaboratively towards shared goals.
- Demonstrable experience in planning, managing, and delivering projects, with the ability to meet targets and evaluate outcomes.
- Excellent written and verbal communication skills, with the ability to facilitate meetings, workshops, and represent DAHA at public events.
- A deep understanding of equal opportunities, intersectionality, and anti-discriminatory practice, particularly in relation to domestic abuse and housing services.
- A good understanding of safeguarding responsibilities, especially in the context of domestic abuse.
- Previous experience in line management or a training qualification is beneficial but not essential.

Benefits:

- 25 days of annual leave (pro rata), plus English bank holidays.
- 1 additional day’s leave for religious/cultural observation.
- Salary sacrifice scheme.
- Private healthcare scheme (post-probation).
- Flexible working opportunities.
- Training and development opportunities.

Join Us If...
You are passionate about improving housing responses for survivors of domestic abuse and have the leadership skills to inspire a team to achieve meaningful change. If you’re motivated by making a real impact through collaboration and innovation, we’d love to hear from you!

Right to Work and DBS Check
Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines.

Equality, Diversity, and Inclusion
At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences.

Please note, we are actively interviewing for this role and we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Closing date 08-11-2024

REF-217 730

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

Our Commercial Projects Team develop and support our long-term commercial income growth strategy, supporting the delivery of corporate objectives by growing commercial income generating activity. The team deliver improved value for money and the realisation of benefits from commercial contracts and tenders, as well as developing new commercial initiatives and business opportunities.

We are now looking for a Commercial Projects Officer to join us on a full-time, permanent basis.

The Benefits

• Salary of £32,666 - £39,187 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a terrific opportunity for an enthusiastic and ambitious individual from a project delivery background to step into an engaging role with our historic organisation.

You’ll have the chance to work in the stunning Hyde Park, one of the most iconic and historically rich locations in London while directly contributing to the preservation and enhancement of some of the UK's most visited and cherished public spaces.

So, if you want to make a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you!

The Role

As our Commercial Projects Officer, you will provide administrative support to the Commercial Projects Team for commercial projects and income generation initiatives.

Acting as project administrator for commercial tenders and projects, you will attend and take minutes at meetings, produce presentations and updates, collate data and update and maintain project logs.

Within our busy Commercial Projects Team, you will undertake project planning activities, organise various work streams and complete admin to enable multiple projects to be progressed. You will support the drafting of tender and project documentation, business case development and the accurate production of a variety of reports to ensure successful project delivery.

Additionally, you will:

• Collate analytical and statistical information
• Support with day-to-day financial administration
• Undertake research and provide briefings on a range of subjects

About You

To be considered as our Commercial Projects Officer, you will need:

• A background in project delivery or support
• The ability to anticipate and adjust for issues, risks or changing requirements, keeping project delivery on track
• Exceptional planning and organising skills
• Good interpersonal skills

Other organisations may call this role Project Administrator, Project Co-ordinator, Project Assistant, PMO Assistant, PMO Administrator, Programme Administrator, or Project Assistant.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Commercial Projects Officer, please apply via the button shown. Successful candidates will be appointed on merit.

Company: Royal Statistical Society
Salary: £28 to 32k pro rata
Location: London/ hybrid

Line manager: RSS Journals Manager

Line management responsibility: None

Term: Permanent, part-time 21 hours per week (flexibility around days and hours worked)

Background:
Our vision is a world where data is at the heart of understanding and decision-making.

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.

We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.

We are looking for an outstanding candidate to join the publications team in the Digital and Content department of the Society. Working as part of a friendly, professional team, you will support the Journals Manager who oversees and manages the full journal development and delivery process.

The Journal of the Royal Statistical Society consists of three world leading, peer-reviewed scientific journals of statistics and data science, and we have just launched a new, open access journal – RSS: Data Science and Artificial Intelligence. With our 5-year strategy and the focus on impact in all aspects of the Society’s work, this is a great opportunity to get involved in journal delivery and development, and to further develop your experience within journal publishing.

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.

Working hours: 21 hours per week (pro-rated). Applications for job shares and flexible working will also be considered.

Holidays: 25 days per annum (pro-rated), plus bank holidays and an additional close down between Christmas and New Year.

Probation: This post is subject to a six-month probation period.

Job purpose:
To support the Journals Manager who oversees and manages the full journal development and delivery process. This includes securing excellent relations with publishers, editors, editorial panels, trustees and authors as well as developing journal strategy in conjunction with many of the same stakeholders. 

Key responsibilities:

Support and provide administration for the Society’s editorial panels, Journal Webinar Advisory Group, Discussion Meetings Committee and Publications Network

• Proactively support the editors, chair and members of journal committees and groups as directed by the Journals Manager. This involves developing credible relationships with these stakeholders and the publisher and working to support the Journals Manager to facilitate regular meetings, elicit and disseminate papers, reports and analyses prior to meetings and taking notes/writing of minutes
• Coordinate the process of appointing new associate and joint editors as directed by the Journals Manager and update the membership of journal committees and groups in the Society’s CRM system and other repositories
• Design, develop and deliver a programme of journal webinars, working with the Journal Webinar Advisory Group to select papers, invite the authors and agreed discussants, arrange the meeting and rehearsals, and publicise the events
• Work with team members to promote journal content, news, events and innovations to RSS members

Support journal editorial and production processes

• Liaise regularly with the publisher’s editorial office to ensure the smooth running of the journal peer review process and effective support of editors, reviewers, and authors
• Provide support for the journal production process managed by the Journals Manager and delivered by Oxford University Press (OUP), intervening as necessary to ensure reported problems are quickly and effectively resolved
• Provide reports to the Journals Manager and RSS senior management as required on journal activity plans and performance, including regular collection and updating of journal KPIs.

Journal development

• Support the development and delivery of the annual marketing strategy and associated activity planning by OUP and with other RSS management and stakeholders, including the support of marketing and fundraising initiatives
• Support the journals’ continuous development programme, contributing to the identification and implementation of agreed improvements and innovations
• Actively support all aspects of the new journal and its future development
• Review and update the journals publications pages on the Society’s website and the RSS/OUP hub.
• Organise, publicise, deliver and evaluate RSS journal events, specifically the Journal webinar and Discussion Meetings to proactively support the committee membership and stakeholders, upholding the RSS brand and professional reputation
   

General administration

• Write/update descriptions of processes (Standard Operating Procedures) for which you are responsible and share in relevant organisation folders

Person specification:
Essential

• Knowledge of publication processes, preferably gained through experience working to produce a learned journal
• An understanding of the issues facing peer review journals and an understanding of open-access publishing
• Strong communication and writing skills with high attention to detail, able to communicate confidently and concisely with a wide range of people
• Excellent organisational, coordination and planning skills with the ability to prioritise workload and deliver to deadlines
• Experience of organising meetings including the preparation of agendas, circulation of papers, production of minutes and coordinating actions
• Ability to work on own initiative as well as being part of a high-performing team
• Computer literate (Microsoft 365, Dynamics CRM) and ability to adapt to changes in technology
• Ability to work flexibly and cooperatively with team members and members of the RSS, many of whom volunteer their services. NB: the RSS has a flexible working policy but some meetings and events involve being present on set dates and times
• Excellent problem resolution skills
• Committed to on-going personal and professional development

 

How to apply for the role
Please submit your CV and a covering letter to Judith Shorten, RSS Journals Manager, at the email address detailed on our website.

The deadline for receipt of applications is 12 November. 

We may arrange interviews before the deadline has passed.

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Judith Shorten at the above email. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Judith to register your interest.

You will be a Youth and Wellbeing Practitioner/Assistant Psychologist who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality.  This role is ideal for someone who is looking to develop their skills in youth and community work and/or working towards a qualification (degree equivalent) in Youth Work, Social Work, Therapeutic Practice, Clinical/Educational/Forensic/Counselling Psychology.

We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.

You will be working in one of three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life.  Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.  This is a great opportunity if you are interested in therapeutic practice, and developing or using your therapeutic skills alongside the area of social action. 

*Please note, if you are applying as an Assistant Psychologist, you must have an undergraduate degree in psychology as per the British Psychology Society guidelines.

The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.

Interviews will take place on Tuesday 3rd December 2024.

For over 900 years Tewkesbury Abbey has stood as a spiritual, cultural and heritage resource for the town, region and nation. We are now investing to double visitor numbers and to safeguard this heritage for future generations.

As Head of Marketing and Events you will play a key role in shaping and delivering these plans.  As the first tranche of our new investment, you will be in at the ground floor and will oversee the growth of your marketing team, as we deliver on these plans.  This is a unique opportunity for a creative marketing professional.  The successful candidate will be a flexible team player who is looking for an exciting new challenge and the opportunity to shape the next chapter in the life of the Abbey.

Deadline for applications: 9am Friday 15th November 2024
Interviews: Monday 25th November 2024