Admin Jobs

Join the Senior Management Team of a financially stable charity and its busy trading company, all focused on Quaker values of peace, equality, sustainability and truth.

Our new Finance Manager will develop, oversee and operate good financial management across all our activities. As our lead finance-focused staff member, they will undertake a lot of hands-on work, but will also take part in high-level shared decision making and financial planning. They will manage one part-time (0.3 FTE) Finance Administrator and work closely with the Executive Officer and the Area Meeting Treasurer (a voluntary role). They will be our in-house expert on all things financial and will see the impact of their work every day.

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date. 

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Fundraising Coordinator for their fast-expanding fundraising team. 
 
What’s on offer: 
Salary: £26-£33,000 per annum dependant on experience 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026. 
 
The Fundraising Coordinator will play a pivotal role within the Supporter Services team, ensuring transactions and donations are processed according to strict guidelines. This role covers for the Supporter Care Officer during absences to maintain exemplary service, ultimately ensuring the development of long-term loyalty amongst our supporters. Key duties include: 

• Manage daily tasks including post opening, cheque processing and banking. 

• Work with CRM Manager to ensure all records are accurate and current. 

• Propose and collaborate on admin improvements within the Fundraising department. 

• Feedback on updates from the Fundraising Regulator and other key organisations. 

• Conduct Regular Giving admin, ensuring Donors are contacted for missed payments. 

• Undertake special projects as required, such as prospect research. 

• Serve as the secondary contact for supporter enquiries via telephone, email and mail. 

• Ensure Gift Aid Declarations are scanned and accurately processed onto Donorfy. 

 
We’re looking for the following skills and experience: 
  

• Proven experience of providing admin support in a fast-paced environment, ideally within the charity sector. 

• Proven experience of working in a customer facing role. 

• Familiarity with GDPR principles, ICO, HMRC and other relevant regulatory guidelines. 

• Experience in managing post opening and management activity. 

• Proven experience with offline donation processing, batching and banking procedures. 

• Experience of data entry techniques of working with a CRM to optimise data integrity. 

• Experience of and passion for delivery excellent supporter care. 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

Homemaker Southwest provides independent advice and support to people who require help in finding, setting up or maintaining accommodation throughout Devon.

As a Money Advice Caseworker, you will be responsible for delivering high quality support services to clients across Devon, by telephone and face-to face, to sustain tenancies and prevent eviction wherever possible, with due regard to Homemaker’s policies and procedures.

You will have experience providing money advice to individuals at risk of homelessness and contemporary knowledge of debt solutions and welfare benefits.

Important qualities include strong communication skills, the ability to work independently and empower others, and the capacity to simplify complex information for clients. While most appointments will be conducted over the phone, some clients will require in-home visits, so the job demands flexibility to travel and work from different locations, necessitating the use of a personal vehicle

MAIN DUTIES AND RESPONSIBILITIES

 Work with clients

• Ensure that clients receive a prompt and professional service.
• Provide advice and assistance through a range of channels: face-to-face, by phone, or by email. Seeing clients in office and at outreach locations and visiting clients in their own homes as required.
• Receive and respond to referrals from identified agencies in accordance with prevailing guidelines/funding.
• Provide support to clients including preparing accurate financial statements, budgeting advice, progression of debt options, advising on court proceedings for debt recovery and repossessions, and income maximisation to ensure take up of benefits and options such as backdating, overpayment and sanction challenges, appeals and representation if required.
• Keep the client at the centre of every case; check the client’s understanding and communication needs, agree on an action plan with clarity on who is doing what, encourage the client to be involved with actions as appropriate, keep the client informed of progress of case, and ensure cases are concluded in a positive way.
• Communicate and negotiate on clients’ behalf with third parties as appropriate.
• Give support in the sustainment of any tenancy, as appropriate.
• Ensure clients understand the terms of any tenancy or other legal obligation entered, or about to be entered into.
• Take a holistic approach to issues presented and signpost/refer to other services to help ensure that the advice and other support needs of the client are addressed appropriately.
• ·Ensure clients are encouraged to give feedback on the service they receive and take on any comments on ways we could improve the service.

Networking/Partnership

• Work closely with partner agencies
• Promote the services of the organisation to local housing, justice, social welfare, government agencies and other stakeholders.
• Contribute knowledge, expertise and ideas to appropriate local forums.

Administration

• Set up and maintain casework and other admin systems in accordance with organisation specifications.
• Maintain agreed monitoring and outcome information for commissioning agencies and internal management purposes.

Professional development

• Keep up to date with legislation, case law, and good practice in debt and welfare benefits advice, attending appropriate training courses, using online resources and reading relevant publications.
• Attend meetings as required by manager.
• Participate in staff development programmes, supervision and performance management meetings.

General

• Uphold the aims and principles of the organization.
• Comply with all the organisation’s published policies and procedures with attention to Health and Safety, Risk Management, Confidentiality, and Equal Opportunities.
• Comply with organisational, statutory and legislative requirements.
• Maintain regular contact with colleagues in Homemaker Southwest.
• Undertake other such duties as may be required to ensure the effective delivery and development of the service.

Chichester District Foodbank is a vibrant and ever-evolving community project which provides emergency food to over 9000 local people every year. We are looking to employ an Office Manager for 37.5 hours per week at £28,000 to £30,000 per annum. 

As the Office Manager you will manage the overall running of the Foodbank office/building, including overseeing HR, implementing policy and procedures, including Health and Safety, maintaining administrative processes, managing stakeholders, serving the trustee board, and working closely with staff in the implementation of events and projects.

Responsibilities

As the Office Manager you will be responsible for managing the overall running of the Foodbank Office/building and administrative processes.

The postholder will do this by:

• The first point of contact for clients and stakeholders on the Chichester District Foodbank main telephone or central email, dealing with initial enquiries and referring them to relevant member of staff when appropriate. 

• HR – manage the HR dashboard, Breathe HR, prompting managers to complete appraisals and regular one-to-ones, managing policies and supporting managers in the recruitment of staff using platforms such as ‘Indeed’.

• CRM – main point of contact for Salesforce, creating templates and providing reports, prompting staff to keep contacts up-to-date, data cleaning etc. 

• Stewardship of regular and one-off donors, acknowledging receipt of donations, encouraging Gift Aid signup, and sending letters of thanks on behalf of the CEO. 

• Supporting the Operations Manager with volunteer recruitment admin where necessary.

• Responsible for building management including liaising with utility suppliers and taking responsibility for health and safety in the Chichester District Foodbank offices and centre. 

• Responsible for equipment management, keeping an up-to-date asset list, liaising with suppliers and contractors, making sure all staff have equipment needed to complete their work i.e. phones systems, laptops, and mobile phones. 

• Responsible for procuring office supplies, including stamps. 

• Responsible for IT systems including Office 365 and Google drive, ensuring intellectual property is secure, staff have relevant access and corporate assets can be accessed by all. 

• Managing Chichester District Foodbank events, managing correspondence with event attendees, procuring event equipment and volunteers. Ensuring event information is communicated accurately and timely across all channels in collaboration with the Communications Officer. 

• Oversee community collections and collection boxes/buckets – making sure that we adhere to fundraising regulations and licences, counting, and banking money and thanking relevant organisations. 

• Manage organisational policy reviews and development.

• Manage the Chichester District Foodbank office volunteers including the tech volunteer who provides IT support. 

• Responsible for creation and development of a Chichester District Foodbank archive.

• Lead on data protection /GDPR. 

• Support CEO and Trustees by setting up meetings, providing agendas, board papers and minutes, booking venues and refreshments, whilst maintaining confidentiality. 

• Support internal communications as directed by the CEO. 

• Provide occasional management support for foodbank sessions when the Operations Manager is unavailable.

PERSON SPECIFICATION: 

Personal qualities

The postholder will:

• Have leadership and team management skills.

• Be organised, self-motivated and able to manage their time.

• Have excellent communication skills. 

• Have problem-solving and decision-making abilities. 

• Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs.

• Be able to work unsupervised and under pressure.

• Be technically proficient, experience of a CRM system is desirable.

• Knowledge of Human Resources practises.

If you are a detail-oriented individual with a passion for organisation and team leadership, we encourage you to apply for the Office Manager position. Join us in a fast-paced environment where your skills will be valued and developed.

BENEFITS OF WORKING WITH US:

People are the most important asset that Chichester District Foodbank has – without our people we could not achieve any of our goals.

Personal development program
Continuous personal development is actively encouraged and training opportunities explored. 

Pension
The charity contributes 3% of an employee’s annual salary to a pension scheme. Staff contribute 5% of their annual salary. 

Holiday entitlement
25 days plus bank holidays. You will be gifted extra days to cover the Christmas week. 

Commitment to safeguarding
Chichester District Foodbank takes the safety of everyone within the charity very seriously and expects that everyone will work within Chichester District Foodbank’s safeguarding policy.

Pancreatic Cancer Action are excited to be seeking an enthusiastic and proactive Supporter Care and Fundraising Co-Ordinator to join our fabulous Fundraising Team.  This is a varied role where no two days will be the same.

If you are a proactive individual with a positive can-do attitude who is passionate about making a difference, we would love to hear from you. Whether you are looking for an introduction into the world of fundraising or to build on your existing fundraising skills, this role will offer you the opportunity to gain a breadth of experience about different fundraising income streams, finance processing, CRM data and stewardship journeys.

Our incredible supporters are at the heart of all that we do at Pancreatic Cancer Action. This role offers a unique opportunity to work with our fantastic supporters daily. Providing them with the tools, knowledge and materials they need to help reach and exceed their fundraising targets. From head shaves to cake sales, dress-down days to extreme sports. You will be the first point of call for all fundraising enquiries and be on hand to provide bespoke stewardship support to ensure we develop long-lasting relationships with our PCA community, groups and companies across the UK.

 

Main responsibilities:  

• Provide admin and operational support to the Fundraising Team
• Accurately record and manage data using the Salesforce CRM system.
• Ensure that fundraisers and supporters get timely correspondents by email or phone.
• Inspire supporters through innovative new stewardship ideas, sending out relevant materials and offering support and advice to enhance their event/fundraising.
• Maintain and develop relationships with existing supporters, helping them to exceed their fundraising targets and inspiring them to become life-long supporters.
• Update all event portals with fundraising details and complete the registration process on time.
• Monitor and input data from various fundraising platforms onto our Salesforce database to ensure accurate reporting on income from events/fundraising.
• Take ownership of fundraising tracker to ensure first class stewardship is provided to all supporters.
• Supporting community-based fundraising volunteers and groups.
• Work collaboratively with the fundraising and marketing team to ensure that email templates, cards and certificates remain up to date and relevant to our audiences.
• Work with the fundraising team to identify ways to surprise and delight our fundraisers and ultimately build long term relationships with a consistent approach.
• Support in the planning and implementation of fundraising events, products and campaigns
• Work across various fundraising streams such as community and events fundraising, Individual giving, In memory and corporate fundraising.

Liturgy & Music Co-ordinator

We are looking for an administrator with a broad understanding of, and keen interest in, music.

This is a part-time role offering flexible working opportunities.

Position: Liturgy & Music Co-ordinator

Location: Chichester

Hours: Part time – 28 hours per week ideally worked over 5 days (flexible working)

Salary: £25,000 per annum pro rata (actual part-time salary £20,000).

Contract: Permanent

Benefits: Pension contribution, 190 hours leave per annum inc bank holidays, Employee Assistance Programme, free onsite parking, and flexible working opportunities

Closing Date: Midnight Wednesday 3 July 2024

Interviews: Thursday 11 July 2024 in Chichester

The Role

The Liturgy and Music Co-ordinator role has a variety of responsibilities including, amongst other things:

• Assisting with arrangements for services and concerts taking place in the Cathedral
• Administering the visiting choirs programme and the lunchtime concert series
• Acting as the first point of contact for booking courses
• Events and life events
• Managing internal printing machines in liaison with external contractors
• Undertaking essential administration relating to the Cathedral College of Canons and Electoral/Community Rolls.

About You

It's a busy role and we are seeking someone who has Intermediate Microsoft skills, is able to use Microsoft Access confidently and has a broad understanding of, and keen interest in, music. If you have previous administrative experience and have previously worked or volunteered in a Cathedral or church setting that would be helpful but not essential, as would a passion for working in our unique historic site. 

About the Organisation

The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese of Chichester, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. We do not require our employees to be Christian, but you should understand our Christian mission. 

You may also have experience in areas such as Music Co-ordinator, Music Administrator, Liturgy and Music Coordinator, Church Music Coordinator, Cathedral Music Coordinator, Church Administrator, Admin, Administrator, Administration, Coordinator, Events Coordinator, Live Music Coordinator, Live Music Manager, Events Administrator, Concert Administrator, Concert Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Administrative Assistant

We are hiring for an Administrative Assistant for the International Personnel Section at the organisations international headquarters in London.

The charity is an international movement, an evangelical part of the universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by love for God.  Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

Position: VAC0093 Administrative Assistant and International Personnel Section

Hours: Full-time, 35 hours per week (flexible working after probation available)

Location: London

Salary: £27,588.76 pa plus travel to work allowance up to £3,700 pa

Contract: Permanent

Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.

Closing Date: 12th July 2024

Interviews: Week of 22nd July 2024

About the Role

In brief, this role involves technical and administrative support for the Assistant Chief Secretary, International Personnel section, managing databases and searches, providing support for a Learning Management System, as well as reviewing processes and undertaking a variety of administrative tasks.

About You

The successful candidate will have:

• Significant experience of working with complex databases including data input, analysis and reporting, as well as trouble shooting technical issues.
• Excellent IT and technical skills including an intermediate working knowledge of Microsoft Office packages including Word, Excel, PowerPoint and Outlook.
• Excellent attention to detail and the ability to proactively deal with matters arising
• Understanding of and adherence to confidentiality protocols
• Empathy with the aims and Ethos of charity
• Excellent written and verbal communication skills with all levels of stakeholders

You must be in sympathy with the aims and objectives of the organisation.

If you are a humanitarian at heart, motivated to work for and with the leader of a global Christian church and charity, we are keen to hear from you.

If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.

Other roles you may have experience with could include Admin, Administration, Administrator, Data, Database, Data Administrator, Database Administrator, Administration Support, Data Support Officer, Database Support Officer, Database Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Position: Clinical Manager

Duration: Flexible hours averaging 15 hours per week, permanent

Location: Kingston upon Thames

Salary: £25 per hour (£50K per annum, pro rata)

Do you want to make a positive difference to the health and wellbeing of women?  Kingston Women’s Centre (KWC) is looking for a qualified and experienced female Clinical Manager to join our team of dedicated professionals. You must a have a BA or MA in counselling or psychotherapy with post qualification experience and also be accredited either through the BACP or UKCP.

KWC is a highly regarded and well-established charity providing counselling and therapy within a safe and caring environment for women of all backgrounds in and around Kingston upon Thames.

This pivotal role encompasses Counsellor and Supervisor recruitment, placement and co-ordination, client referrals, acting as Safeguarding Lead and overseeing the evaluation and development of the counselling service in conjunction with the Administration team and Board of Trustees.

The Clinical Manager will have experience of managing and supervising Counsellors in training and acting as Safeguarding Lead as well as managing and monitoring Supervisors. She will engage with people at all levels including the Admin and Clinical staff and Board of Trustees.

This key position is exceptional in its variety of opportunities and responsibilities; you will have the advantage of being able to work flexible hours as well as having the benefit of being supported by a Clinical Administrator. 

An added benefit is the opportunity to rent a room at low cost within the building for the counselling of private clients, should the successful applicant be currently working part time in private practice.

The Events and Fundraising Executive will play a crucial role in the design and delivery of the Lady Garden Foundation’s varied annual calendar of fundraising events which include charity lunches, brand collaborations and our bi-annual Gala Evening, This role is unique, from the breadth of responsibilities, to the ownership it allows for an individual to flourish and grow in their role. 

We are looking for a confident, outgoing individual, comfortable in managing competing priorities and who is able to work collaboratively with a wide range of stakeholders. The successful candidate will be energetic, flexible and reliable in their day to day activities, have a keen eye for detail and excellent writing and organisational skills. In return we offer a role in a growing, enthusiastic, fast moving team and the opportunity to make a real difference.
 

Responsibilities and Duties

• Support the management and delivery of fundraising events including multiple major donor events, challenge events, brand collaborations and others as required.

• Stakeholder management (charity co-founders, trustees, guests, donors and sponsors) relating to the fundraising events

• Liaise with external events and related suppliers to ensure LGF team and co-founder needs are aligned

• Responsible for managing communications to guests, participants, attendees, manage enquiries and volunteers

• Data management of donors across all events in CRM (Donorfy)

• Undertake admin and clerical tasks - e.g. mailings, send outs, phone/email enquiries etc…

• Alongside the Communications and Awareness officer provide copy and update for the events section of the website

• Manage event equipment and stock

• Attend events when required, including occasional weekends and evenings and provide support to the wider team when required.

• Support with marketing activities of events including social media and email campaigns

• Support with capturing content for the Lady Garden Foundation’s social media sites - Instagram, Facebook and Tiktok (possibly Twitter) as well as website, including support with writing blogs, posts and  multimedia content 

• Awareness and research of key health issues and updates in the gynae arena (general)

• Awareness and research of activity from other charities within the sector (general)

•  To undertake other duties across the Lady Garden Foundation that may be required.

Qualifications and Skills: 

• Excellent organisational skills and attention to detail

• Strong IT skills including Microsoft Office

• A good understanding of the charity landscape including Fundraising Regulations 

• Effective diary management including your own 

• Ability to manage multiple activities at one time including direction from multiple individuals

• An understanding of women’s health issues and the gynae landscape including the five gynaecological cancers.

• Excellent communication and presentation skills

Person Specification:

This is a front-facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose. The right candidate will demonstrate a flexible approach, and an affinity and empathy with our charity: 

• Animated and enthusiastic

• High energy and reliable

• The ability to work independently and as part of a larger team

• Ability to use initiative and work positively and independently 

• Strong attention to detail and accuracy in all areas of work 

• Demonstrable time management skills

• Passion for our cause

Desirable Skills:

• Some event industry and charity experience

• Experience of using the Microsoft Office suite software

• Confident using MS Teams, Zoom and similar platforms (preferred) 

• Experience of using CRM software

• Confident in sharing ideas and knowledge

Equality, Diversity and Inclusion: 

The Lady Garden Foundation  recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds and lived experiences.

As part of an exciting programme of expansion to our services supporting those with a mental health diagnosis, we are looking for a Finance and Administration Assistant to join our team. 

We offer: 
- A full induction and ongoing training to help you develop your skills.
- A small, friendly team.  In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage
- Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

As a Finance and Administration Assistant you will assist with the day-to-day administration of Norton Housing and Support Services.  This will include administration of income and expenditure, keeping accurate records, utilising accounting software and producing reports as necessary, alongside provision of administration support to HR & Central Services, in accordance with NH&S organisational values:

• Person-centred

• Empowerment

• Respect

• Inclusiveness

• Integrity

• Working in partnership.

If you have a qualification in, or experience of using, accountancy software and MS Excel, as well as experience of carrying out general office duties, then this role could be perfect for you!

In addition to relevant experience, essential qualities and skills include:-

• Effective interpersonal skills -ability to communicate verbally both face to face and over the telephone.
• A patient and empathetic manner
• Proven ability to organise and prioritise to meet deadlines.
• Ability to work on own initiative

Working hours will be 24 per week, across either 4 or 5 days.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and a health screen questionnaire.  The role is exempt from the Rehabilitation of Offender Act 1974, and a DBS (criminal record) check is required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.

Applications without and up to date CV, or sufficient information within the Supporting Statement will not be considered.

 Interviews will be conducted in 2 stages –

Stage 1 - ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx 1.5hrs)

Please note, we reserve the right to close applications early

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

 "Your support has been incredible. You are probably and will always be number one in the list of people who made a positive impact on his life" KEEN London parent. Our Service Coordinators change lives - could you?

KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 4,000 hours of supported care every year to disabled children, who we call our ‘athletes’. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.

We're seeking an enthusiastic and proactive individual to join our team in the role of Brent Service Coordinator. This position plays a pivotal role in the development and delivery of our unique, beloved 1:1 sessions for children with additional needs. We're looking for someone who is not only self-motivated and highly organised but also possesses experience working with disabled children in various settings, including play, educational, or social care, with a specific focus on autism and learning disabilities. Your passion for providing top-quality activity and support services to our children and families is paramount.

Every week during term time, children aged 5-11 attend our 90-minute KEEN London sports and games sessions, where they receive personalised support from our dedicated team of volunteer coaches. Our Brent site is the newest addition to the KEEN London community and you'll play a crucial role in its continual development. We have just completed our two year pilot and are looking for a candidate to build on this foundation.  As the Brent Service Coordinator, you'll be solely responsible for the front line delivery of the Brent service: planning, safety, and creating a fun and inclusive environment for all. This will involve working closely with our athletes and their families, supervising our team of volunteer coaches and engaging with the local community.  Additionally, you'll oversee the organisation and execution of off-site trips and contribute to the organisation of our annual residential trip.

You'll be working closely with our Head of Operations and Fundraising Manager to capture our impact and promote our services effectively. It's essential that you embody KEEN London's values of inclusivity, compassion, commitment to high standards, trustworthiness, respectfulness, accountability, and above all, fun.

If you're an enthusiastic individual with a passion for promoting fun and active experiences for disabled children, we'd love to hear from you.

Role type: Permanent
Hours: Part-time, 21 hours, to include every Saturday (9:30 am - 14:30 pm) during school terms (and some outside term time).
Salary: £27,300 pa, pro rata’d (£16,380 for 21 hours)
Reports to: Head of Operations
Location: Office in  N4 Saturday venues in Wembley region, Hybrid working arrangements available 

Closing date: 5 July 2024

Responsibilities:

Delivery of core services

● Ensure the safe and effective running of weekend activity sessions in your area of London (every Saturday during term time)

● Ensure the safe and effective running of other services in development

● Plan, risk assess and deliver offsite trips

● Act as Child Protection Officer and First Aider for activities in your area

● Manage the session and lead volunteers in the delivery of a varied programme of activities

● Contribute to the development and delivery of new services

Service Delivery Admin

● Analyse attendance, service delivery and impact data

● Communicate with families about upcoming sessions and other information

● Update existing athlete profiles and create profiles for new athletes

● Proactively manage and prioritise the athlete waiting list

● Work to promote services in your local area

Volunteer Coordination

● Liaise with the Volunteer Manager regarding volunteer attendance

● Brief/debrief volunteers every session, including information on children, safeguarding and health & safety procedures

● Pair volunteers with athletes every week, matching volunteer experience with athletes' need

● Plan and deliver a high-quality activities programme for each weekend session

● Support Volunteer Manager to deliver volunteer training sessions on occasional weekday evenings

Required Experience and Skills

Essential Skills

● Experience working with disabled children specifically including autism and learning disabilities.

● Knowledge of safeguarding and child protection legislation

● Excellent time management skills

● Strong communication skills

● Ability to remain calm in a crisis and handle difficult situations

● Ability to work independently and as part of a team

● Ability to monitor and maintain safe working practices

● Data input and analysis

Desirable Skills

● Experience managing a team of volunteers

● Knowledge and experience in CRM systems

Benefits

Benefits

Company Pension

Employee Assistance Programme

22 days annual leave, in addition to bank holidays (pro rata)

Birthday Leave

Subsidised social events

Subsidised eye tests and glasses

Employee Loan Scheme

Disability Confident Employer

Season Ticket Loans

Closure of office between Christmas & New Year period (typically 3 days, not taken from annual leave

entitlement)

Flexible working options

Training and development to support your learning and growth

Free tea and coffee in the office!

How to Apply:  email your CV and supporting statement to us by midnight on 5th Juky 2024. If you're feeling creative, sending us a video as your supporting statement is more than welcome

Are you a digital whizz? Looking to apply your social media skills for social good?

The 999 Club are looking for a dynamic individual who knows how to galvanise public interest with arresting and authentic content and is keen to gain experience of charity fundraising.  You'll be joining our small but growing fundraising team in our small but growing homelessness charity in Deptford, South East London. Sound like it could be you? If so, then read on.... 

Having just finished an extensive rebrand of the organisation we are now looking to recruit a new member of the team who can fully capitalise on the potential this offers the charity to reengage with the public. You'll be supporting the development and roll out of a bold, new Communications strategy for 999 Club.

Leading on public engagement via Social Media, Direct Marketing, PR and Media, the post also offers the opportunity to learn about and contribute towards all other aspects of charity fundraising, including Community, Challenge events and Individual Giving. You will also be maintaining our Donorfy database and lending vital admin support the team. 

Most importantly you will be passionate about our mission to end homelessness in south East London. And you'll have a gift for finding and telling the stories of our of our service using members in a way that's both sensitive, authentic and impactful. 

If you're interested please see the attached job pack for more details. Application is via CV and cover letter. 

Executive Assistant to CEO
Salary Banding: £32,000 - £35,000 per annum FTE
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week OR Part Time 30 hours over 4 days 
Location: Hybrid (up to 2 days WFH) / Hatfield 

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are a big-hearted, open and expert team that seeks to break the cycle of youth homelessness through education, advice and support.

What can we offer you?

• A supportive, passionate and inclusive environment.
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increases with LOS) 
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan 4 x salary 
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme.

Job Purpose

This is a critical role, sitting at the heart of hyh, the purpose of which is to provide high quality administrative support to the CEO, coordinate and administer the leadership and governance of the organisation and oversee the smooth running of the office.

Administration and Support for the CEO

• Be a step ahead at all times in providing executive support to the CEO including: diary organisation, making appointments, responding to invitations, dealing with correspondence, and liaising with external partners and arranging travel.
• Conduct research, prepare papers and briefings, produce PowerPoint presentations.
• Project support for organisation wide projects.

Leadership and governance support

• Plan and coordinate the efficient running of leadership and governance meeting cycles, including scheduling meetings, booking venues, circulating documents, collating reports, minute taking, maintaining action logs, arranging refreshments etc. This includes the Board of Trustees and two sub-committees (Governance and Finance), Senior Leadership Team (SLT) and Leadership Team (LT).
• Provide high level admin support to other members of the SLT as required (Head of Services, Head of Fundraising & Communications, Finance Manager).
• Coordination and administration of internal staff meetings and communications, including monthly Team Briefings and bi-annual Organisation Days.
• Provide on-going support to Trustees, including responsibility for their induction and on-going training
• Maintain and update trustee records and registers, including Charity Commission and Companies House registrations.
• Manage our policies and procedures and oversee the annual cycle of policy reviews.

Office management

• Oversee the smooth and efficient running of the office, ensuring that it is a great working environment for staff where supplies never run out, the office is clean and tidy, and all staff have the furniture and equipment they need.
• Coordinate a small team of office/admin volunteers to provide excellent support to the wider hyh team.
• Build and maintain service and supplier contracts and relationships, including our landlord, telephones, broadband, lone working devices, phones, printers and cleaning.
• Be the main contact for our IT managed services provider and act as the internal contact point for any  IT queries.

Organisational support

• Support the SLT with our day to day health and safety compliance including administering Health and Safety Committee meetings, carrying out workstation assessments and conducting regular H&S checks and annual PAT testing.
• Support the SLT with our data protection including administering GDPR Committee meetings, managing the relationship with our external Data Protection consultant and acting as the internal point of contact.
• Provide staff induction and on-boarding in relation to the office, IT and equipment.

Skills and experience: 

• Significant experience as a senior Executive Assistant at CEO level.
• Significant levels of office management experience.
• Strong administrative background, ideally with experience working in the non-profit sector but not essential
• Experience managing and overseeing contracts, ensuring the service providers are excellent value for money.
• Experience acting as secretariat to boards of trustees or similar governance bodies.
• Experience managing people in paid or voluntary roles.
• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
• Excellent interpersonal skills with the ability to build rapport and communicate sensitively
• Target-focused and results-driven with highly effective time management and exemplary prioritisation and planning skills.
• Accuracy and meticulous attention to detail
• Ability to think creatively and solve problems smartly.
• Positive with a “can do”, solution focused attitude.
• Self-motivated and ability to work on own initiative, independently, without direct supervision.
• A strong completer-finisher.

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter telling us about how your skills align with the role and attach your CV . 

If you require any reasonable adjustments to support your application and/or the interview stage please let us know and we will be happy to help and support where practical.

Recruitment Process will consist of a face to face interview and if successful we will conduct a personal interview as second stage.  The details of this will be explained should application be progressed to next stage.

Closing Date:  10.00 am 8th July 2024 

Interviews are expected to be arranged for week commencing 15th July 2024

Equality, Diversity & Inclusion

We treat everyone with equal dignity and respect, and promote equality, diversity and inclusion for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and encourages and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.