Account Management Jobs
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.
Position: Move On Support Worker
Location: Watford
Salary: £13.50 plus holiday pay = £15.13 per hour or 18.00 via umbrella per hour
Contract: 6 months with potential to become permanent
Shifts: (37.50 hours a week)
Week of earlies: 08:00 - 16:00
Week of lates: 13:00 - 21:00
1 weekend a month
Role Overview:
We are seeking a dedicated Move On Support Worker to join our team in a low-medium needs hostel with a capacity of 200 beds (18 month maximum stay). The role involves managing a caseload of 15-20 low - medium need clients, assisting them in transitioning to suitable accommodation, and connecting them with appropriate external services.
Key Responsibilities:
- Conducting and updating needs and risk assessments.
- Accompanying clients to appointments.
- Assisting clients in obtaining identification.
- Helping with benefits applications and ensuring clients receive all eligible benefits.
- Assisting clients in setting up bank accounts.
- Promoting independent living skills and preparing clients for move-on.
Qualifications & Skills:
- Experience in a similar role or within a support environment.
- Strong organisational and communication skills.
- Ability to manage a diverse caseload and work collaboratively with external services.
- Compassionate and patient, with a commitment to promoting client independence.
In order to apply for this position, you must have an enhanced child and adult checked DBS on the update service or issued within the last 12 months, we can help you obtain one if you do not currently possess one
If you are passionate about making a difference in people's lives and helping them achieve greater independence, we encourage you to apply.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in providing personalised support and interventions for those experiencing homelessness and addiction issues, and to create a safe environment that empowers residents to make positive changes in their lives.
Role Overview:
Housing and Service Delivery
- Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
- Developing and reviewing support plans that reflect the interests and aspirations of residents
- Induct new residents in line with the service’s policies and procedures and support them to
continue in their journey towards recovery from addiction - Carry out assessments of those referred to Acorn House, and induct new residents
- Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
- Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
- Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
- Ensure residents are supported through court or welfare rulings (if necessary)
- Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
- Ensure Housing Benefit and Services Charges are collected and managed effectively
- Monitor resident’s physical and mental health, ensuring appropriate support is provided
- Be flexible and responsive at all times to meet the changing needs of the service and the service users and ensuring high quality support is provided.
- Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs.
- Ensure residents progress and engage with other SCT programmes (when required)
- Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
- Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
- Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
- Participate in a feedback culture for continuous improvement
- Promote social inclusion for residents, supporting them to access all benefits available to them
- Support residents with physical and mental health issues, including liaison with mental health teams within the community.
- Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
- Maintain accurate records of residents on In-Form
Operational Support
- Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
- Ensure equipment of all applicable facilities is in good working order
- To provide an on-call/out-of-hours service when required
- Carry out other duties as may reasonably be required
Special Conditions
- This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
- The post-holder is required to work weekends as part of a rota and Bank Holidays when required
- On occasions you may be requested to change your rota to ensure the requirements of the service are covered
- In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
The client requests no contact from agencies or media sales.
We have a newly-created role here at Peer Power Youth for a People & Operations Co-ordinator and would love to hear from you. As the name suggests, we're looking for a 'people' person who will really live our values! Someone to be the heart of our office and the first port of call for both the team and external stakeholders. You'll be a whizz with organisation and have experience of providing excellent HR and operational support. You'll also need to be CIPD level qualified in HR to keep the People side of things running smoothly.
It's important for this person to be right in the thick of things, so this is an office-based role and you'll be working from our lovely office in Fivefields. With a friendly team, a social calendar, coffee on tap, dogs, a library, and a range of workspaces, we all really enjoy the space.
Check out the application pack and job description for more information on the role and we're excited to hear from you!
Peer Power Youth is a national charity that leads with empathy and does vital work to support young people who have experienced trauma. We care for young people, sometimes at the most difficult times in their lives, and we give them the time they need, for as long as they need. We build on strength and lead with empathy, and we know what’s needed to build trusted relationships and improve support services, because many of us have had similar experiences.
The client requests no contact from agencies or media sales.
Dear Candidate,
Thank you for your interest in the solicitor role at the Black Equity Organisation.
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change.
BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change.
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism.
In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom.
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO.
Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO.
About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them.
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations.
Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens.
You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities.
In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism
If this sounds like you, please do click apply!.
The client requests no contact from agencies or media sales.
Programme Coordinator (Scotland)
Employment Type: Full time
Location: Hybrid · Edinburgh, UK
Salary: £28,000 - £35,500 (GBP)
Job Description
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision: Film enriches the life of every child and young person.
Our mission: To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan.
Role Summary
The Programme Coordinator (Scotland) is a key point of contact for the Into Film Programme in Scotland and delivers Into Film’s Programmes and projects both face to face and online within a bespoke Scottish context/approach. This will require detailed knowledge and understanding of the education and screen industry landscape in Scotland.
Due to the nature of the role, occasional weekend and extended working hours are required, along with regular travel to designated regions and occasional travel elsewhere in the UK.
Main Responsibilities:
- To deliver various elements of the new Into Film programme in Scotland including, but not limited to, CPD/training for teachers at all career stages, events, conferences, round tables, Teachmeet style gatherings and teacher panels both online and face to face
- To develop, sustain and be the local point of contact for schools, partners, individuals and organisations that add value or are users of the Into Film programme including a focus on EEDI and how Into Film can specifically, positively reach and include those who are underserved and underrepresented.
- To feed into and then deliver the plans in Scotland across the programme (including Teaching with Film, Careers and Progression and Young Creatives (plus Into Film Festival, Into Film Awards and additionally funded programmes, as needed)
- To work with all departments at Into Film to ensure a joined-up approach and delivery of set outcomes, KPIs whilst adhering to budgets and deadlines
- To ensure Scotland-wide reach and to feed into UK wide work and awareness of Into Film Programmes responding where possible to local needs
- Activation and delivery of the programme across Scotland including feeding relevant regional content into email campaigns and managing the regional social media account.
- Managing local partnerships and relationships with individuals and organisations
- Utilise CRM to input and analyse data, creating dashboards and reports.
- Feeding into fundraising proposals and assessing the activity needed to achieve outcomes when planning a project.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources
- Contribute to the regular monitoring and evaluation of the Into Film’s work
- Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy
- Any other reasonable duties assigned by Into Film
Person Specification:
- Deep knowledge and understanding of the Scotland landscape including education policy and curriculum, and the screen industries.
- Experience in activating and delivering a programme of activity within an educational context including training for teachers, workshops, events and panels.
- Ability and experience in activating and delivering other funded work including, but not limited to, Into Film Festival, Into Film Awards and other additionally funded work as it arises.
- Experience of starting, sustaining and managing relationships and partnerships with individuals and organisations locally and sometimes nationally.
- Experience of successfully delivering projects on budget and on time.
- Ability to work across a variety of strands within programmes.
- Ability to work with and agree work plans across departments in Into Film to ensure KPIs, targets and agreed outcomes are met.
- Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
- Experience and knowledge of project planning liaising across different departments delivering to time and both managing expectations and achieving the necessary buy-in from industry.
- Awareness of the process of fundraising and feeding key information and research into successful applications.
- Experience of using CRM/Salesforce is desirable.
Closing: 11:59pm, 7th July 2024 BST
Interested?
If you would like to find out more, please click the apply button. You will be directed to our application portal to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Chef de Partie
Bury St Edmunds
£27,300 per annum (pro rata)
Permanent
2 part time roles available
X 2 (0800-1400 2 days per week with overtime available)
Our client is currently looking for two part time Chef De Partie’s to help deliver an in-house catering service and provide a continuous service with no disruptions. This role is part time and you will be working closely with their Head Chef. The 12 hours will be split over 2 days with weekend availability as an essential part of the role.
They are looking for an experienced individual who is adaptable to different situations. A highly motivated character, able to show self-discipline in the way they work and who has high standards when it comes to cleanliness and food quality.
Their work in Retirement Living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, independent spaces. Safe in the knowledge that they have extra tailored care and support available if it’s needed.
This is all possible thanks to their dedicated and passionate Retirement Living team. A team that you could be part of.
What you will be doing:
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Run the kitchen in the absence of the Head Chef manage the staff to provide a consistent service to the residents.
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Support other kitchen staff with training and development in collaboration with the Head Chef.
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Support the Head Chef to develop a catering service to meet the residents' expectations, including creating menus, considering dietary requirements and providing healthy, varied meals.
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Ensure all kitchen equipment is checked and maintained in accordance with health and safety regulations, policies and procedures.
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Ensure that due diligence in Hygiene and Food Safety is maintained at all times.
They’d love to meet someone with:
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Experience of sourcing and purchasing cost effective catering supplies.
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Good working knowledge of Food Safety legislation and health and safety procedures.
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Good working knowledge of current food trends and special dietary requirements taking into account seasonal variations, cultural preferences and any special dietary requirements.
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Knowledge of handing and operation of catering equipment.
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Experience of working in a similar environment, ensuring that residents receive a healthy and varied choice of meals.
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Experience of events and functions catering.
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Appropriate food hygiene certificate
Amongst what they offer you is:
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A competitive salary of up to £27,300 per annum (pro rata)
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28 days holiday PLUS Bank Holidays
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A generous contributory pension scheme
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Private health care
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Free life assurance
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Access to an extensive suite of wellbeing services and tools including a digital gym
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Opportunities for learning and development
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Discounted gym membership
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Retail discount scheme
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Please note the successful candidate will need to complete an enhanced DBS application.
Closing date: 1st of July 2024
Interview date: To be confirmed
They reserve the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis they would advise that applications are submitted as soon as possible.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
In this important interim role, you will be supporting Scope’s largest cohort of people and places, the Retail and Communities directorate.
Fixed term or secondment 6 months, 21 hours a week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home.
The role
As Compliance and Performance Administrator for our Retail function, you will be carrying out essential administrative activities to ensure compliance and efficiencies until systems are upgraded.
You will:
- Collate key performance data from various systems and produce reports. These reports provide vital insight for our Retail Field leadership team so they can make decisions to maximise profitable income and ensure safeguarding and health and safety compliance across our Retail estate.
- Schedule meetings and capture actions.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description.
About you
To be successful in this role, you will :
- Have excellent accuracy and attention to detail.
- Have good data analysis skills.
- Be proficient in the use of Microsoft Office, in particular Excel, Word, PowerPoint, and Teams.
- Have the ability to manipulate spreadsheets.
- Be numerate and able to work with large volumes of data
- Have excellent administration skills
- Have excellent customer service skills
- have the ability to work collaboratively
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ADVOCATE
Location: Dudley (travel across the area, home based for administration)
Salary: £22,500 - £29,500 per year, pro-rata. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.
Contract Type: Permanent
Position Type: Full Time (35 hours per week) and Part Time available
All applications by midnight on Sunday 7 July 2024
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team covering Dudley borough. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please us via our website.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: midnight on Sunday 7 July
Interviews via Teams: Thursday 11 July
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please see our website.
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Job Title: Lancashire Peer Supporter (Central Region)
Salary: £20,820 (£10,410 Actual)
Working Hours: 17.5 hours Per weeks (Fixed Term contract until 31st March 2027)
Location: Lancashire (Central) based with some home working, Monday, Tuesday, Thursday (09:00- 15:00)
Benefits: NCT membership with access to exclusive benefits, pension scheme,30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Lancashire Infant Feeding Support project is commissioned by Lancashire Council, to offer infant feeding support across the region in both community and hospital settings. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at Preston Hospital and Ormskirk Hospital and at various community settings in Lancashire and offer support in service user homes. This role will mainly be based at out in the community, with some homeworking (expenses will be reimbursed).
About the Role
You will be responsible for offering breastfeeding support for parents within Preston Hospital and Ormskirk Hospital and the community.
Some of the key responsibilities of the role include:
· Providing breastfeeding support to families on the wards at the hospitals, in service user homes and community settings within Lancashire.
· Support in delivering inductions for volunteer peer supporters.
· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
· To attend regular supervision/support sessions.
· Having a good working knowledge and understanding of the local demographics in the Lancashire area and ensuring all support is accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours.
The role is 17.5 hours per week which will be worked Monday Tuesday, Thursday 09:00 – 15:00. This will be split across the two hospitals, in service user homes and at community settings across Lancashire, however there is also some home-based working required.
About you
· Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description to find out more on the link here:
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page .You can Also find further details and information on our website.
Closing date: 07/07/2024
Interviews: Week beginning 15/07/2024
Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick and Ian Fleming. Current writers in membership include Kazuo Ishiguro, AS Byatt, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. The Library is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
As a charitable organisation, our members are essential to sustaining the future of the Library and achieving our new five-year strategy.
We have an exciting opportunity for an experienced and self-motivated membership marketer with excellent communication and copywriting skills to help improve member engagement and retention and grow membership at the Library.
Reporting to the Head of Marketing and Communications, you will join a small and busy team in the Membership department. You will implement compelling member-facing marketing communications, activities and campaigns across digital and print platforms that engage member audiences and drive retention rates and growth in line with the retention plan and the Library’s strategic goals.
Supporting the Head of Marketing and Communications, you will work with an external producer and colleagues across the organisation to deliver The London Library Magazine three times a year. You will also design, deliver and analyse e-communications using our CRM and email software and identify opportunities to improve communication content and performance, organise member events, meet our Equality, Diversity and Inclusion aims, and act as first port of call for the media and communications function.
About you
Passionate about creating engaging copy for different audiences and channels, you will have a good level of experience with e-communications, e-software, data reporting and CRMs. You will have a background in membership marketing, ideally within an arts/cultural or charity organisation, and experience in implementing marketing retention campaigns to meet set targets. You will also have experience assisting with the delivery of events and be available to work at Library events as needed.
You will have strong writing skills with attention to detail and an ability to identify and produce engaging stories. You will have excellent communication, interpersonal and prioritisation skills, be organised and plan workload effectively to meet deadlines. You will enjoy working as part of a team while also able to work independently, taking initiative and holding yourself accountable to tasks. Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace that supports flexible working. In line with the Library’s hybrid working policy, you will need to be able to work onsite regularly to create content and take part in in-person collaboration, with regular evenings and occasional weekend work (with time off in lieu), but you will also have the opportunity to work from home. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you.
Support Worker- NEST
Job type - Permanent/Full -time
Salary - £24,380 per annum (base salary + AW-6% + UWH-£1000)
Hours - 35 (plus 5 hours paid lunch breaks)
Location - Basildon - Ryedene Close
Nacro are pleased to introduce an exciting new support provision called Essex NEST (Nacro Education Support and Transition) which is focused on providing support to young people.
Would you like to be part of a new and growing team of Support workers working with Young People?
You will have your own caseload of young people, maintaining oversight of their progress from the point of service entry through to service exit and independence.
It’s a flexible model in which we aim to provide the ‘right help at the right time’, underpinned by a trauma-informed approach. Our mantra is “No decision about you without you!”
We are currently recruiting for staff to join our exciting new service where you will be working with:
- Young people aged 16 and 17 years old at risk of homelessness.
- Care Leavers aged 18-21
- Vulnerable young parents up to the age of 21
- Other vulnerable 18–21-year-olds
Who are we looking for?
A support worker to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.
Duties and responsibilities include but are not limited to:
• Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required
.• Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements
.• Ensure that properties are always adequately equipped, maintained, furnished, and cleaned
• Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure
.• Minimise void time by taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets.
Your duties may vary from time to time within the broad remit of your role and grade.
You are required to undertake any such reasonable and appropriate duties
Car driver needed
DBS check will be required for this role
For a full Role profile click
For details of Nacro excellent benefit click
Apply Online
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Actively Interviewing
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An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Main Purpose of Job
The Head of Finance is responsible for leading the Finance Department of a rapidly growing Charity with exciting innovative expansion plans to drive income in excess of the current £4m and social impact value above £70m, whilst managing expenditure in line with budget and maintaining reserves to agreed Board target.
Reporting into the CEO you will collaborate and provide input into the financial strategy to support the organisation’s mission. You will direct the finance team in the operational functions of the department and provide continuous improvement in processes to align with the ambitious growth of the organisation.
About You
You will be a qualified accountant be and experienced in leading a Finance team. You will have excellent business acumen and commercial awareness gained in similar size organisations or larger.
You will be an Excellent team player with ability to quickly build trust and confidence both internally and externally. You will have strong analytical skills with a minimum of 3 years’ relevant Financial, Budgeting, Forecasting experience
Key responsibilities:
- Lead, Mentor and Develop the Finance Team.
- Deliver the following reporting in a timely and efficient manner:
- Accurate monthly Financial Management accounts including, succinct, informative and action led commentary.
- Overall management of Trust expenditure in line with tight Budgets and Forecasts, providing variance analysis and commentary based on regular review meetings with Budget Owners.
- Production of Annual Budget (plus half yearly reforecast) including a Summary Income and Expenditure statement supported by detailed assumptions highlighting surplus/deficit on a project by project basis.
- Alongside budget, production of Cashflow forecast, Capital Expenditure budget and forecast reserves cover.
- Provide easy to understand, engaging and succinct Quarterly Financial reports and present to the Quarterly Finance Subcommittee and Board meetings focusing on KPI’s including, commentary on key metrics trends and variances.
- Ensure the Finance Team engage with other departments and together with the Senior Leadership Team to deliver the Trust’s objectives to increase financial awareness across the organisation by
- Working with Budget Holders to understand and manage expenditure on a monthly basis and assist them with strategy and pricing decisions to feed into the budgeting and reforecasting process.
- Evaluate and review new projects and new funding applications of funding in a timely manner, providing financial analysis as required.
- Provide Financial Analysis to support regular monitoring reporting required by funders.
- Drive KPI’s to evaluate projects and provide post-project analysis to evaluate and monitor the project’s progress against the KPI’s
- Work with Management and Trustees to develop a recently formed trading subsidiary which will become responsible for some existing and new revenue streams. This will require working with legal and tax advisors as necessary.
Essential Criteria
- Qualified ACCA, CIMA or ACA with a minimum 5 years of financial/commercial and team management experience.
- Excellent business acumen and commercial awareness gained in similar size organisations or larger.
- Strong analytical skills with a minimum 3+ years relevant Financial, Budgeting, Forecasting experience.
- Excellent attention to detail and ownership of responsibilities.
- Strong communication skills, both written and oral with the ability to put yourself in the shoes of the receiver.
- Excellent Leadership Skills.
- Ability to work independently and as part of a team.
- Enthusiastic with an appetite to continually learn and drive personal development.
- Excellent team player with ability to quickly build trust and confidence both internally and externally.
- Ability to occasionally work flexible hours as required.
Desirable:
- Experience of working in the charity environment.
- Business/Strategic partnering experience.
- Excellent Leadership Skills.
- Positive and flexible approach with proven ability to work with all levels of an organisation.
- Professional with a friendly outlook and positive attitude.
- Strong team player, with ability to work across departments to achieve shared goals.
Personal Qualities:
- Positive and flexible approach with proven ability to work with all levels of an organisation.
- Professional with a friendly outlook and positive attitude.
- Strong team player, with ability to work across departments to achieve shared goals.
This is a great role for an individual who wants work within the charity sector and be part of an organisation that uses the power of sport to educate, motivate and inspire people from all walks of life.
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis. As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with aspects of their day-to-day living including but not excluded to; social and physical activities, medication, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health