Account Management Jobs

An exciting position has arisen for a Head of Finance to join an excellent Community focused Charity on a permanent basis.

The postholder will be reporting directly to the CEO and will be part of the executive team.

Key responsibilities:

• Lead, manage and improve the Trust’s finance function and provide accurate, timely and relevant financial reports as required by the CEO
• Be the Executive Lead of the Finance Audit and Risk Committee, ensuring timely papers to the CEO and to the Committee and Board as required
• Ensure the provision and reporting of financial accounts, forecasting and large-scale project/programme budgets
• Oversight of the legal and financial statutory processes in line with the Charity Commission and Companies House requirements, including the annual audit
• Allocating tasks for timely responses and keeping all colleagues abreast of progress
• Monitor, cash flow, reserves, analysis of performance against the organisation’s annual business plan and dashboard as it relates to the finance function
• Contribute to the overall leadership of the Trust’s future strategic and operational planning
• Direct line management of 3 staff, indirectly manage 7
• Ensuring an excellent service to all budget managers, enabling them to make effective use of all systems and monitor and manage their income and expenditure
• To attend the Executive Team meetings and provide reports

Successful candidate profile:

• Qualified Accountant (ACCA/CIMA/ACA)
• Significant track record in a Head of Finance / FD role for a Charity
• Experience of implementing enhanced reporting tools
• Experience of cost-effective procurement in line with policy
• Extensive staff management experience

Working pattern: Full time on site

Hours: 35 per week

Location: Notting Hill, London 

About Us 

For over 100 years, Girl Guiding and Girl Scouting has been supporting girls to become active global citizens through non-formal education, the development of shared values and life skills. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.

The World Association of Girl Guides and Girl Scouts (WAGGGS) connects over ten million Girl Guides and Girls Scouts from 153 countries, we are a global team of staff and volunteers from around the world and work in four official languages. We keep the global Movement thriving, united and growing. Our strengths lie in innovative non-formal education programmes, leadership development, advocacy and community action.

Job Purpose 

The main purpose of this role is to support the international Girl Guide and Girl Scout Movement to improve its meaningful youth participation practice and increase its capacity to be led by girls and young women.

Key Responsibilities 

Mainstream Meaningful Youth Participation

• Work with the Youth Voice Volunteer Team to support capacity building in Member Organisations*, this may include:

• Delivering workshops about meaningful youth participation.

• Creating tailored action plans with Member Organisations.

• Developing resources to support meaningful youth participation projects at national to local level.

• Collaborate with different WAGGGS teams to embed meaningful youth participation into event planning and delivery, for example:

• Ensuring youth participation is happening throughout the planning and delivery process.

• If an event is aimed at young people, supporting the programme to be relevant, exciting, accessible and learner-led for the participants.

• Champion intergenerational leadership** to make sure everyone knows they have a part to play in a Movement led by girls and young women.

• Put the principles of diversity, equity and inclusion into action by not taking a ‘one size fits all’ approach to work.

• Apply intersectionality and be aware of the global, multilingual context of WAGGGS in all areas of work.

• Take the time to understand cultural context and local barriers and the different experiences and perspectives on youth participation young people may have in different contexts, before deciding your approach and be prepared to adapt along the way.

* WAGGGS is a membership-based organisation – we have 153 different national Member Organisations who directly deliver Girl Guiding and Girl Scouting in their country.

** Intergenerational leadership is young people and adults working together, building on each other's knowledge and experiences to bring about positive change 

Support Young People in Governance

• Monitor and evaluate the implementation of existing recommendations produced by youth-led research into young women in governance.

• Assess what is needed to continue to grow WAGGGS’s meaningful youth participation practice in the governance space.

• Collaborate with the WAGGGS Governance Team to put into action recommendations.

Ensure Meaningful Participation of Girls and Young Women 

• Support the participation of girls and young women in WAGGGS activities across the organisation through, for example,

• Helping to implement safeguarding policies and procedures.

• Checking written content to ensure that it is clear and accessible.

• Advising on how to make sure young people feel meaningfully included.

• Identifying practical ways so that every and any girl can take part in WAGGGS opportunities, taking into account our global diversity and range of languages, time zones and contexts. 

This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements. The job description will be reviewed regularly and may be subject to change. Applicants must have the right to work in the country they are based in. 

Finance Business Partner x 2

£55,000 - £60,000

Beautiful offices in central London location/Hybrid

Fantastic opportunity for a Finance Business Partner to join a world-renowned specialist Arts and education organisation, who will provide insightful financial management information that will help the organisation to make the best informed strategic and tactical decisions. By drawing on their high-level analytical skills and commercial acumen the Finance Business Partner will develop systems and processes to help shape a best-in-class business partnering support to their stakeholders.

Key areas of responsibility will include;

• Business partner including members of the Senior Management Team, academics, and heads of support functions
• Provide accurate, reliable, and timely financial information including monthly management accounts, forecast, budget-holder reports and project reporting.
• Build trusted partnerships with the business to influence and support tactical and strategic business decisions, promoting business improvements and cost reductions. Communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Help drive critical business actions.
• Assist in the preparation of the annual budget, and the ongoing monitoring of actual and forecast financial performance, identifying any deviations and highlighting them to the Head of FP&A.
• Ensure an appropriate distinction is maintained between restricted and unrestricted funds and monitor use of restricted funds to ensure all restrictions are observed.
• Produce cash flow reports and prepare and monitor the cash flow forecast.
• Provide commercial analysis and support including, but not limited to, margin and profitability analysis, costings, forecasting and reviewing contracts.
• Prepare the trading subsidiary management accounts and support management in preparation of the budget.
• Work with the Head of FP&A to develop key performance metrics, appraise current activities of the organisation, and identify and communicate opportunities to maximise revenue and/or reduce expenditure.
• Provide ad-hoc financial guidance for departments as required, ensuring a high level of responsiveness and assistance to colleagues across the organisation.
• Ensure necessary financial reports for external bodies are completed appropriately and in a timely manner, including returns for statutory bodies, government departments and other agencies. For example, TRAC and HESA reporting

In order to be successful in either role, we are looking for formally qualified candidates (ACA/ACCA/CIMA/CIPFA) who have relevant experience of business partnering and excellent communication skills. You will adopt a continuous improvement mindset, thrive in an evolving environment and be adept at developing processes and procedures. An appetite for automation and further development of finance systems is greatly advantageous.

Your experience could have been gained in a Higher Education setting, ideally with exposure to TRAC or costing OR gained within a Charity/NfP where you have supported development or commercial operations.

Experience of reporting on capital programmes would be an advantage.

Fantastic benefits include 30 days holiday, generous pension contribution, hybrid work pattern, free entry to events and subsidised café/shop purchases.

This is a great opportunity to work for a well-known name in their sector, and really be part of the next phase of their story.

Millions of EU citizens live in the UK and have to adjust to the impact of Brexit and secure their rights under the EU Settlement Scheme. It is the most isolated and disadvantaged groups of EU citizens who are struggling the most. Our charity Settled is the leading advice and support provider for EU citizens in the UK. We have secured funding for 2 new posts targeted at addressing these needs. The first is for a Romanian speaker based in London and Kent who can address the needs of the Roma community, including making a short information video. The second will be based in Scotland and work particularly with homeless EU citizens. Both posts will be expected to develop relationships and work closely with other support organisations. Please submit a CV and a covering letter stating clearly which role you wish to apply for and setting out how you meet the person specification.

Job title: Communications Officer

Location: FLEX office, Vauxhall, London - Currently flexible hybrid working with a mixture of in person and online working

Salary: £32,020 per annum, pro rata, depending on experience. This is subject to deductions for tax and national insurance.

Hours: 4 days, equivalent to 30 hours per week. This may be flexible.

Contract: 18 Months, renewable subject to funding

Reports to: FLEX Head of Policy

About FLEX:

Focus on Labour Exploitation (FLEX) is a research and policy organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.

About the role:

In this role you will be a key part of FLEX’s policy team and responsible for leading on the implementation of FLEX’s Communications Strategy, ensuring that FLEX’s communications help progress our strategic aims. You will develop comms outputs and work with internal and external contacts to produce content and conduct strategic comms work. This role involves tracking analytics, maintaining relevant records, and working with the press and other media partners to reach our audiences. 

Key responsibilities:

Communications

• Lead on the implementation of FLEX Comms Strategy, tracking, measuring, and reporting on the effectiveness of the Charity’s communications channels.
• Liaise with team members and external colleagues, as relevant, to conduct strategic communications planning and work.
• Maintain a comms workplan for key outputs and coordinate FLEX’s communications, including research publications, policy briefings, blogs, etc.
• Manage FLEX’s website and digital media accounts, and work with the wider team to ensure a regular social media presence for FLEX.
• Draft and edit communications outputs for the FLEX team, including blogs, video scripts, and other content.
• Maintain the FLEX website, including its structure and ensuring content is up to date and relevant.
• Devise, draft and circulate external comms outputs (e.g. the FLEX’s newsletter) and explore new ways to communicate our messages to our audiences (e.g. regular mail-shots, google groups, etc.).
• Represent FLEX and act as first point of contact for press enquiries, provide background information to journalists on relevant areas, and signpost to relevant staff as per FLEX’s press protocol.
• Produce visual content using relevant software (e.g. Canva, Piktochart, etc.).
• Develop contact management systems and/or databases (e.g. dissemination lists, media contact lists, etc.).
• Undertake media monitoring of salient issues for the team and use this monitoring to identify opportunities and new contacts. 

Project management

• Design, plan, and deliver comms activities against targets;
• Manage relevant project budgets;
• Develop and implement a monitoring and evaluation plan for comms objectives and produce progress and learning reports for internal and external purposes. 

Other

• Scope, draft and support fundraising bids and reports to donors relevant to this role.
• Represent FLEX and networks at external meetings, as required;
• Undertake any other duties within the context of the role as may be determined by your line manager.

For more information on this vacancy as well as the application process, please visit the FLEX careers page on our website.

Salary: £24,000 – £27,000

Location:

Remote – London based, hybrid working role. We are based in Aldgate East, and you may be required to travel into the office around twice a week.

Hours:

Four to five days a week (flexible – minimum 28 hours/week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week).

Contract:

Permanent, starting ASAP.

Benefits:

25 days annual leave plus three office closure days between Christmas and New Year. We also currently provide two well-being days per year. Staff are signed up to one of two pension schemes.

About The Young Foundation

The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together.

The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and are deeply knitted together. Consequently, our mental health is often poor, and our resilience is weakened. We must be prepared to unravel and reweave for the common good.

That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future.

About the role

To provide professional administrative support to the corporate resources team including diary management for the CEO, minute-taking for the board and committees, and HR and finance administrative tasks. Training and support will be provided if required for HR and finance tasks. A detailed job description and skill requirements can be found in the recruitment pack.

How to apply

Please send the application form at the end of this recruitment pack, and your CV to us on or before 11:59pm on 21 July 2024.

My client is the leading charity stopping the heartbreak and devastation of baby loss and making pregnancy and birth safe for everyone. Working across the whole pregnancy journey, the organisation funds ground-breaking research, campaigns for changes to maternity care and provides expert information and support.

At present they are looking to appoint an interim Deputy Director of Finance to provide maternity cover for the permanent postholder and support the organisation with the implementation of a new and ambitious strategic plan.

Key responsibilities:

• Ensuring an effective and smooth running finance function, meeting all statutory and management reporting requirements.
• Embedding a customer focused finance business partnering approach to finance and its budget holders.
• Overseeing a team of 3, embed a true team culture ensuring balanced workloads, personal development and colleague engagement are at the highest levels

The successful candidate will be a fully qualified accountant and have previous experience of working at this level within a finance function. With substantive experience in both financial and management accounts, you will possess excellent communication skills and be able to convey complex financial information. You will be an empowering leader with strong coaching skills, and the ability to develop and inspire others.

My client offers a flexible hybrid working policy, with 2 days a week in their London office.

We're excited to announce working in partnership with Aggie's. Aggie Weston’s offers pastoral care to members of the Royal Navy and Royal Marines, as well as their families. Their vision is to ensure beneficiaries experience physical, emotional, and spiritual well-being, fostering strong relationships. With approximately 30 Pastoral Workers stationed at most Royal Navy and Royal Marine bases, they collaborate closely with Naval Chaplains, providing practical assistance and a supportive, non-judgmental presence.

Aggie’s is seeking a new Finance Director to join their small friendly staff team. The Finance Director will play a crucial role in ensuring the efficient operation of the charity's financial framework to support and advance Aggie’s mission. As the Finance Director, you'll be a key member of the team, overseeing financial operations, managing day-to-day finances, meeting the needs of both internal and external stakeholders, and leading two team members.

The successful candidate must be able to demonstrate:

• To be a qualified accountant (ACA, ACMA, ACCA, CIPFA)
• Previous experience as a Finance Director/Manager, leadership and line-management experience and an understanding of charity accounting
• Excellent track record of budget preparation, including monthly management accounts
• A clear understanding of risks relevant to the finance environment and controls required to mitigate risks

This is an exciting opportunity to join a Christian charity with a wonderful history! You'll have opportunities for growth and development, 6 weeks annual leave plus bank holidays, prayer meetings, and the freedom to openly live out your faith at work.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with Aggie’s Statement of Faith.

Location: Portsmouth/Hybrid

Closing date for applications: Monday 8 July 2024

Interviews with Aggie’s: w/c 22 July

Charisma vetting interviews must be completed by 10 July prior to shortlisting on the 12 July

A note from Charisma
Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations

ASH Co-op is a thriving tenant-managed housing co-op in Cambridge. We have two part-time staff and are looking for a focused, committed, self-motivated and enthusiastic person to take the role on to cover for maternity leave to start from late September. 

This is a varied front-line role involving collecting rent and taking enquiries, including maintenance requests and applications for membership. It also involves monitoring budgets, some basic accounting and general office administration. You must be IT literate with a good working knowledge of excel and will ideally have previous experience of housing work, or a similar office environment.

PURPOSE OF THE JOB
To be responsible, with our other housing co-ordinator/s, for the day-to-day running of ASH Co-op in co-operation with the membership; deal with outside bodies on behalf of the co-op; keep computer records; maintain and develop office and financial systems; and provide administrative support for working groups.

REPORTING TO 
The Employment Co-ordinators, who are elected by the members on to ASH Co-op’s committee.

MAIN DUTIES AND RESPONSIBILITIES
All tasks are to be carried out with the relevant Co-ordinators and Working Groups where appropriate.  As a volunteer led organisation, the Housing Co-ordinators will be expected to liaise with working group co-ordinators from time to time to agree how tasks will split between them.  A key responsibility of the Housing Co-ordinators is to provide continuity where volunteers are unable to do so.

The successful applicant will be able to work Tuesdays and spread remaining hours across other weekdays between 8am-7pm when needed. The core office opening hours are 9.30am- 5pm. This role is being offered on a 13 month fixed contract.

Application date closes 10th July.

Interviews to be held late July 2024. 

We're looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.

Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.

The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.

You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.

This role is a Fixed Term Contract, lasting 6-9 months.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

* Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
* Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
* Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
* Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
* Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
* Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
* Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Approachable and open behaviour. Can work independently and as part of a team.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Exercises decisions and discretion in a non-judgmental manner.
* Is assertive and will challenge others.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication.
* Is passionate and enthusiastic about his/her career and job experiences.
* Is motivated towards excellence and improvement of personal performance with a can-do attitude.
* Committed and passionate about improving the life chances of vulnerable customers.
* Ability to cope positively with challenging and diverse behaviour.

What you'll bring:

Essential:

- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.

Desirable:

- 1-2 years' experience in housing management.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About LMN

LMN is a network of 23 diverse organisations and 9 associate member groups all concerned about human rights, social justice, and the ecological integrity of the planet, particularly the negative impacts of London-linked mining companies on communities and ecosystems around the world. All groups are united around LMN's Statement of Purpose.

About the role

Are you interested in supporting and working in solidarity with communities affected by UK based mining companies and UK finance? Want to lead and inspire a dynamic and growing organisation holding the powerful to account? LMN has been undergoing a period of growth and needs a coordinator who can take the organisation to the next level. 

As the Coordinator of LMN, you will be responsible for:

• providing effective and strategic leadership to ensure the smooth running of LMN
• working towards the shared objective of holding London-based mining companies to account
• strengthening and developing networks of solidarity with mine-affected communities
• leading on the development of a vision for LMN. 

About you

The ideal candidate will be committed and well-organised, with experience of leading and organising small campaign groups and/or charities.

A natural communicator with excellent written and oral skills, you’ll be experienced in working with grassroots communities or mining related organisations and managing differentials of power and privilege. On a personal level, you’ll be an adept problem solver capable of working under pressure, managing a small team, and prioritising your own workload. Most importantly, you’ll be a person passionate about social and climate justice issues in the UK and in the Global South and building strong networks of solidarity. 

This will be a position that you can truly make your own, in a field of work that is becoming increasingly relevant in relation to both climate change and global resource justice.

MLC Partners are supporting a Central London based organisation within the Higher Education sector, to recruit a Finance Transformation Programme Officer on a 12-month fixed term contract. We are seeking an experienced Project Officer with a strong financial background to coordinate and deliver on various projects, contributing to the improvement and transformation of the Finance department.

This full-time position commences immediately, with hybrid working in Central London.

Key Responsibilities:

• Working closely with senior management to prepare comprehensive action plans, including resources, timeframes and budgets for projects
• To perform various coordinating tasks (scheduling and risk management), along with administrative duties, maintaining project documentation and handling financial queries
• Help prepare budgets, analyse risks and opportunities
• Support the creation and delivery of processes, policies, and procedures
• Ensure that all projects are completed on time, within budget and meet high quality standards
• Provide general administrative support to the Director of Finance as requested

Key skillset criteria:

• An understanding of financial principles, including accounting, budgeting, financial analysis, and reporting
• Proven experience in creating and maintaining comprehensive project documentation, dashboard, plans, and reports
• An ability to prioritise workload and deadlines, collaborate with cross-functional teams and communicate financial insights effectively
• Prince2 certification is highly desirable
• QBE/PQ/Q is highly desirable

Applications will be reviewed daily, and the role may close before this advert. Please contact Annabelle at MLC Partners to confidentially discuss your job search.

Harris Hill is recruiting for a Part Time Director of Finance & Operations – Fixed Term Contract (16 Months) Hybrid near Birmingham.

• Salary: £73,500pa - £79,000pa FTE.
• Working pattern: 4 days per week
• Hybrid Working: 2 days is required at their offices, based near Birmingham.
• Contract length: 16 Months Fixed Term Contract

Person Specification

• Qualified accountant (with membership to a relevant professional body, e.g. ACMA, ACCA, ACA, or CA).

The Position:

You will report to the Chief Executive Officer and be a member of the Executive Leadership Team. You will be responsible for a Management Accountant, Financial Administrator (x2) and an Operations Administrator

Key Purpose

To develop an operational and financial management model, which is clearly aligned to the delivery of the charity’s strategic objectives and core services.

Key Responsibilities

• Overall strategic responsibility for finance and operations including insurance for property and personnel, along with policies, processes and procedures.
• Leading the annual financial planning process, ensuring that budgets reflect overall strategic plans.
• Strategic responsibility for ensuring that budgets, forecasts and management accounts are agreed to budgets.
• Lead contact for commercial aspects of all large projects including those with government bodies.
• Maintain cash flow forecasts.
• Manage the statutory annual audit including preparation of financial statements in compliance with relevant Charity SORP and accounting standards
• Manage the organisation’s payroll.
• Oversee the purchase and sales ledgers.
• Lead on VAT submissions, including outsourced VAT exempt calculations.

Leadership

• As a member of the Executive Leadership Team, contribute to and oversee the wider operational performance.
• As a member of the ELT ensure the continued improvement and commercial development.
• Be the escalation point for all finance, commercial and operational issues

Operations

• Oversee the provision of day-to-day operational support across all activities.
• Ensure all staff have the necessary equipment to do their roles.
• Ensure office maintenance, equipment & building purchase/lease, and maintenance are undertaken as cost-efficiently as possible.
• Ensure compliance with Health and Safety regulations.
• Manging the relationship with the outsourced IT provider
• Lead on ISO 9001 management framework.
• Overall responsibility for procurement of, and all contracts with, service providers
• Overall responsibility for management of cyber security risk and maintaining Cyber Essentials certification.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos.  As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.

We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.

Role

As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).

Director of Operations Responsibilities

 — The responsibilities of the Director of Operations will include, but are not limited to:

 Finance

• Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
• Manage cashflow and liquidity requirements in coordination with the family office.
• With the ED, orchestrate an annual organisation-wide planning and budgeting process.
• Ensure effective expense control, tracking, reporting and forecasting.
• Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)

 Legal and Regulatory

• Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
• Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
• Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
• Oversee all contracts and their compliance with appropriate regulations and laws. 

People and Culture

• Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
• Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
• Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.

Grants Management Oversight

• With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
• Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.

 Information Technology

• Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
• Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.

Risk Management

• Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
• Oversee health and safety policy and procedures across staff locations and during travel.
• Coordinate business continuity policies and procedures.

Staff Management and Mentorship

• The Director of Operations currently has oversight responsibilities for the following functions:
  • Finance & Operations Manager
  • Grants Manager team
  • GMS System Administrators
  • Human Relations Manager and International Accountant
• Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
• Evaluate and evolve staffing structure and skills to support institutional needs and priorities.

Other duties from time to time, as needed.

Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.

Qualifications

— The successful Director of Operations candidate will likely reflect much of the following profile:

 Essential

• Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
• At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
• International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
• Specific experience in leading through growth, infrastructure building, and/or change.
• Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
• Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
• Extensive background in international operations, finance, grants management, and IT.
• Proven skills in systems and process design and implementation.
• Self-sufficient and comfortable working remotely.
• Hands on, with ability to operate tactically as well as think strategically.
• Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
• Pleasant and effective communication skills, written and oral. (English is our working language.)
• Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.

Desired

• Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
• Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
• Willingness and ability to challenge the status quo creatively and productively
• Familiarity with investment concepts and strategy
• We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.

Alongside this we will value applicants who are:

• Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
• Humble, recognising humanity’s place amongst all living creatures on this one planet.

We pride ourselves on being diverse and inclusive.

TO APPLY FOR DIRECTOR OF OPERATIONS

Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume us. Review of credentials will begin immediately. We seek to have someone in place by August 2024.

The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.