Account Management Jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to join our small but high performing philanthropy and special events team. This role works alongside our senior trusts and statutory manager and head of trusts and statutory to secure funding from charitable trusts and foundations. It’s responsible for managing and growing support from small to mid-level value trusts through compelling proposals and exceptional stewardship.

About you

This is a fantastic opportunity for someone to grow and develop their experience in trust fundraising and make a significant difference for people affected by breast cancer. You’ll be a strong written and verbal communicator who’s passionate about building relationships with charitable trusts and foundations. With a proactive approach and excellent attention to detail, you’ll be able to work well independently and as part of a busy fundraising team. You’ll have experience of managing competing priorities, with the ability to stay calm and positive under pressure.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruiment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Monday 22 July 2024

Interview date Week commencing 29 July 2024

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Assistant Shop Manager at Scope's Bognor Regis shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - part time - 2 positions available:

1 x 14 hours per week

1 x 21 hours per week

Please advise which role you are applying for on your application.

Location - Scope's Bognor Regis shop; 42 Bedford Street, Bognor Regis, PO21 1SH

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Click the apply button to create an account and complete your application form. 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.

We are recruiting a policy officer to join our busy, supportive and high performing team. The current focus of this role is to support our analysis and influence of the national policy agenda on NHS funding and finances. This portfolio is one of the most high profile, broad and reactive areas of work in our organisation. In a given week you may be asked to do some of the following:

• Analyse a new piece of financial guidance for senior NHS leaders, and draft a briefing for members
• Devise a project plan, with support from the policy advisor, to gather insights from trust leaders on financial performance
• Write briefings for senior leaders at NHS Providers ahead of key stakeholder meetings, sometimes within tight deadlines
• Conduct research into a new policy area, and horizon-scan for upcoming milestones
• Collaborate with communications colleagues to draft a press release or blog about the financial and operational challenges facing trusts
• Organise logistics for a roundtable between our members and NHS England

Background knowledge of the NHS would be advantageous but is not essential for success in this role. The key requirements are set out in the person specification below, but particularly:

• to have an appreciation of the policy implications of the portfolio and interest in learning about the detail of these
• ability to organise your workload (with support from the policy advisor)
• strong written and verbal communication skills
• ability to build effective working relationships both within and, where appropriate, outside the organisation.

The role will be of interest to all applicants who wish to broaden their experience of health policy and develop their understanding of the NHS.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

Corporate Fundraiser

About Momentum Children’s Charity

We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.

The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.

We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.

Our values

We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.

We are personal

We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.

We are impactful

Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.

We are adaptable

We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.

We are trustworthy

Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.

We are inclusive

We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.

We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.

We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.

 Safeguarding

Safeguarding children is everyone’s responsibility.

All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.

All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.

Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.

All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:

•  Be able to identify potential indicators of abuse or neglect
• Have read the Safeguarding Policy
• Know their role and responsibilities within their team
• Know how to communicate and record concerns
• Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.

Therefore, all children and young people in contact with Momentum Children’s Charity will:

• Be treated with respect and afforded full civil and legal rights
• Be listened to and taken seriously, whatever their level of development or communication
• Be given time to do things for themselves, to understand and be understood
• Be involved in decisions that affect them
• Have their privacy respected at all times and in all places
• Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.

The wellbeing of a child is the paramount consideration in all circumstances.

Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Position: Corporate Fundraiser

Location: East Molesey office (opposite Hampton Court Station) with some home working

Reports to: Corporate Partnerships Lead

Hours: 32 hours per week (Monday to Friday)

Salary: £20,000-£21,600 pro rata (£25,000-£27,000 FTE)

 Main Purpose of the Role

Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.

Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.

What we are looking for

To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.

Main Areas of Responsibility

• Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
• Provide a high level of partnership management through stewardship, and effective and regular communications
• Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
• Support on the development and management of new corporate partners as assigned by the Corporate Lead
• Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
• Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
• Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

 Person Specification

Essential

• Knowledge or experience of working in a charity
• Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
• Excellent verbal, written and presentation skills
• Numerate and literate
• Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
• Team player who can work on their own initiative to plan and manage their workload.
• Good working knowledge of MS Office and CRM databases.

Desirable

• Knowledge of Institute of Fundraising codes of practice.
• Fundraising, account management or sales experience in a client-facing environment.

Applications will be reviewed as received and interviews will be conducted throughout the recruitment period.  Due to the high volume of applications, we may not be able to provide individual responses to all applicants.  Please note that we are unable to provide sponsorship.  Applicants must possess the necessary right to work eligibility in the UK. 

These unique and rewarding freelance audit opportunities would suit experienced experienced audit professionals that are flexible, love diverse travel experiences, supporting worthwhile causes and inspiring people. AfID is recruiting on behalf of a leading specialist in international NGO grant audit services for development donors such as the UN and the World Bank. Assignments would suit experienced qualified audit professionals with grant audit / management experience, ideally in a not-for-profit/ international development context

Role overview.

Complete international grant expenditure audits for a diverse range of projects (grant recipients) funded by international donor institutions ranging from emergency aid, to long term development in areas such as agriculture, health or infrastructure or technical research. Assignments are 1-3 weeks in length and based across the European mainland and the developing world. These are offered on an assignment by assignment basis, one to two months in advance.

Contractors can be based outside the UK 

Requirements

• Qualified ACA / ACCA or equivalent – 5+ years post qualified experience
• Grant management and audit and reporting experience with international institutions. Preference given to individuals that have worked on UN or EC grant assurance assignments
• Diplomacy and cultural sensitivity while working with a hugely diverse range of clients and beneficiaries
• A real interest in international development and associated funding structures
• Ideally but not essential fluency in a second language such as Spanish, German, French, Arabic & Portugese
• Excellent communication, report writing and presentation skills in English.
• Resilience and adaptability

​ Personal attributes:

• At least 5-10+ years of relevant audit experience
• Ability to work under pressure; Strong planning, organisational and time management skills
• Sound technical and analytical skills, report writing and presentation skills

Passionate about international travel and development and willing to work in international locations. Individual must be prepared to travel to challenging locations when it is deemed safe to do so. Individuals must also be able to demonstrate effective past working practices when working remotely with a range of clients. 

Are you passionate about ensuring quality and inspiring educational resources and programmes are at the forefront of citizenship education in the UK? 

Want to play a key role in shaping a new and exciting direction for our education offer and contribute to creating active citizens of the future?

Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.

This is a new role that will be responsible for overseeing the quality, development and evaluation of the Young Citizens’ education offer for children and young people – with a specific focus on resources and training. 

The Education and Impact Manager will project manage our work across subject areas (social, democratic and legal education) and across educational phases (mainly primary and secondary). In addition, this role will lead our evaluation processes so we can evidence the impact and outcomes of our work against our theory of change.

Role snapshot:

• Review and develop our educational resources and training offer
• Project manage the delivery of new and updated materials/training and liaise with our internal team as well as external partners in their effective delivery and dissemination
• Oversee their implementation in different settings, writing some personally and using freelance contributors and/or corporate volunteers
• Create and implement an impact measurement framework that feeds into our theory of change and that meets that reporting requirements of our funders and partners
• Develop consistent mechanisms to generate effective and resource-conscious evaluation and feedback to inform decision-making and development
• Manage the staff or freelance contributors responsible for developing our learning resources – ensuring that goals and targets are set in line with organisational plans
• Actively manage corporate partners to provide key updates around any contracted development

Who are we looking for?

We believe the ideal candidate is passionate about writing and developing quality and engaging educational resources for school aged children.

You will have up-to-date knowledge of the UK educational system and detailed knowledge of the PSHE and/or citizenship curriculums for schools.

You will have strong interpersonal skills and project management skills with demonstratable experience working collaboratively and proactively with key stakeholders to deliver high standards of work. 

This is an exciting time for the Charity whilst we review and develop our resources and programmes, the ideal candidate will be keen to help shape the direction of our work whilst demonstrating resilience and the ability to handle ambiguity.  

If you are enthusiastic about the opportunity to have a significant impact within an organisation focused on social good, we would love to hear from you!

To find out more about the full scope of this role, please see the recruitment pack.

Benefits of working at Young Citizens 

In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:

• hybrid and flexible working options
• enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• paid volunteering leave
• a day off for your birthday
• employee assistance programme
• enhanced sickness and maternity policies
• season ticket loan
• an opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education!

 This is a hybrid role with some days at our London office each week. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK to meet the requirements of this role. 

Harris Hill are delighted to be working with a fantastic charity to recruit for a Community and Corporate Fundraising Officer in order to develop lasting and purposeful relationships with the charity’s community and corporate organisations that delivers and exceeds income targets in line with agreed business development plans.

As a Community and Corporate Fundraising Officer you will:

• Develop relationships with potential prospects for corporate donations, sponsorship opportunities, payroll giving, volunteering, and staff involvement via event participation.
• build a pipeline of corporate business supporters in Surrey
• Engage with local businesses and organisations to actively develop supporters to donate income, pro bono and gifts in kind to the charity.
• Prepare and present high-quality new business proposals, pitches, and presentations to win new business as well as respond to incoming proposals from potential supporters.
• To recruit participants for our range of events
• To actively organise and execute pre-existing or new events for the charity

In order to be successful, you must have experienced :

• Experience in fundraising with a successful track-record of raising funds and/or a background of account management or business development.
• Proficiency in MS office suite.
• Excellent interpersonal skills, including face to face, on the telephone and in writing.
• To be highly organised and an ability to prioritise a busy workload
• Lives in or close to Surrey
• Full UK driver’s licence with unrestricted use of a car is essential for travel in and around Surrey.

Salary: £30,000 per annum

Contract type: Permanent

Location: Leatherhead with flexible home-based working

Deadline: on rolling basis

Interview: ASAP

Recruitment process: Cv to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Housing Officer x 2 - Generic

Temporary contract - 8 weeks with the potential for extension

1 x South Manchester / 1 x North Manchester

To start as soon as possible

Our client

Morgan Hunt is working with a large, Northwest based Housing Association who are looking to recruit 2 Housing Officers. 1 Housing Officer will cover North and the other South Manchester. Working hours are 35 hours per week, Monday to Friday and this is initially for a period of 8 weeks, with the potential for extension depending on how the permanent recruitment process goes.

As a Housing Officer you will be required to;

• Be present in the neighbourhoods, undertaking regular estate inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues, and taking steps to address any contract under performance.
• Handling tenancy-related queries in accordance with contractual requirements, policies, and frameworks.
• Providing direct tenancy support in the organisations capacity as a landlord to ensure tenancy sustainment.
• Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with policies and framework, by undertaking timely fact-finding investigations and appropriate action to ensure the protection of the organisations customers and the wider community.
• Working collaboratively with other agencies to deliver interventions where necessary in case management or for the prevention of anti-social behaviour.
• Ensure the effective marketing of vacant homes in accordance with the organisations policies and property allocations that meet the needs of the customer and the business.
• Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business, and including having proactive discussions to devise payment plans, coaching customers to identify solutions to account issues, supporting budgeting and taking court action as a last resort.
• Ensure safeguarding concerns are dealt with promptly and in line with legal requirements and guidelines and appropriate action is taken.

The successful candidate

• Either have or be working towards a housing qualification.
• Experience of working in the housing sector and in a similar role.
• Good working understanding of effective estate and tenancy management. Experience of delivering a range of tenancy management related services and being able to offer a proactive approach in the identification of tenancy issues and resolution.
• Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs.
• Proven relationship builder with experience of effective collaborative working with external partners.
• Ability to coach customers to help them problem solve.
• Adaptable to use a range of Customer relationship management software systems.
• Proficient in the use of the full range of Microsoft Office applications.
• Good written and verbal communication skills.

Due to the nature of this role, a driving license is required as well as a current DBS check.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Prospectus is delighted to be supporting the Royal Society for Blind Children in their search for a High Value Relationship Executive.

The Royal Society for Blind Children offers a range of services including emotional and practical support. They provide life-changing opportunities for children and young people to build confidence and skills through both education and activities. They believe fully, that no child should feel alone or left behind in this world.

This role sits within a friendly, collaborative and wellness-orientated organisation, a and a wider fundraising team. The successful candidate will be responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of grant-makers, funders and donors.

Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager, you will form part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level. You will provide first-class customer service, ensuring RSBC high-value supporters feel connected, recognised and valued; producing high-quality bespoke reports and updates to effectively demonstrate the impact of their funding.

The salary for this full-time role is £35k per annum. You will be hybrid working from their London offices approximately 3 days a week.

 At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are really looking forward to connecting with you soon.

Goodman Masson are delighted to be working with a leading UK housing association who are currently growing their London based finance team in their search for a Rent & Service Charges Accountant.

This will be a vital role overseeing the end to end rent and service charges process in line with the tenancy agreements, with support from a dedicated Finance Administrator who will be reporting into you.

The ideal candidate will be AAT qualified with proven service charge experience preferably within social housing.

Core responsibilities:

• To lead the service charge function for all properties and leaseholder accounts.
• Responsible for all year-end service charge and rent calculations, ensuring that all calculations are appropriate and equitably applied and meeting the relevant deadlines.
• Prepare income and expenditure reports for leaseholders and sent to external accountant for final audit and sign off of service charge accounts
• Lead on leaseholder audits, resolving any queries arising.
• Production of estimated leaseholder service charges and calculation of actual expenditure adjustments, ensuring leaseholder accounts are appropriately updated
• Line management responsibility for the Finance Administrator supporting the service charge function.
• Manage all service charges expense nominals on a monthly basis to ensure correct invoice allocation and accruals.
• Manage and maintain the financial models used to prepare accurate charges.
• Responsible for the resolution of finance-based service charge queries
• Liaise with all relevant stakeholders; tenants, suppliers, management companies and internal departments to resolve service charge queries.
• Build and maintain strong relationships with colleagues across the business, to ensure accurate and correct data is included in all charges calculations.
• Arrange system updates and reconciliation of revised charges.
• Prepare any void and re let rent calculations resulting from tenancy changes.
• Prepare rent and service charges for new developments and handovers.

The person:

• AAT qualified preferred
• Experience within Service Charge in Social Housing
• Strong ability to work to deadlines
• Excellent communication skills, both written and verbal

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

UK Financial Accountant

Salary - £50,209 to £55,443 per annum

 Full time, permanent

 About the Role

 Reporting to the Head of UK Finance, the role will manage a small team and work alongside both UK and International colleagues and stakeholders and work closely with the International Finance Managers to coordinate the global audit. They have responsibility to help maintain a robust financial control environment within the UK, UK taxation and for banking, investments, and foreign currency management.

Responsibilities are focused on the delivery of timely and accurate financial accounting activities of the UK, group reporting and audit. Includes three UK companies.

The role also acts as principal professional advisor on accounting standards, taxation and financial control to colleagues in finance and senior management.  They will also play a central role in investigating and managing allegations or suspicions of terrorist financing.

Key Working Relationships

Head of UK Finance, the Chief Finance Officer, International Finance Managers and Head of Internal Audit

Key Accountabilities

Person Profile

• Ability to work in a professional environment, keep organised and manage multiple demands on their time.
• Proactive and resilient, with ability to engage others and independently overcome obstacles.
• Ability to work effectively as part of a team.
• Ability to lead tasks/activities and drive for a successful solution.
• Self-motivated with strong problem solving and analytical skills, with a proven ability to manage time properly, set priorities, plan and organise work.
• Ability to work under pressure to prioritise deliverables.
• Ability to motivate a team and inspire ownership and continual improvement.

Qualifications, Knowledge and Experience

Essential 

• Extensive relevant accounting experience for an international organisation with good technical knowledge in consolidated group accounting.
• Knowledge of working in a multi-currency environment.
• Strong stakeholder management with the ability to understand and convey accounting/financial technical terms to others using plain language.
• Strong technical skills as well as financial analysis, reporting and compliance.
• ACCA or CIMA finalist. 
• Knowledge of SORP and VAT
• Strong experience of managing a team.

Desirable

• Experience in a finance role within the INGO sector.
• Qualified ACCA or CIMA.
• Strong knowledge in Power BI reporting
• Experience of MS Business Central.
• Experience in SUN accounting system and Q&A reporting very desirable.

Skills, Abilities and Competences

•  Advanced Excel skills and excellent understanding of other MS Office applications.
• Ability to motivate and instil continual improvement in a team.
• Ability to work and effectively communicate with finance and non-finance colleagues at different levels.

Why join us?

You will join a high performing team of Financial professionals, all committed to making the world work better for everyone. You will experience and contribute to a friendly and supportive culture, working with values driven and highly engaged teams, and where work life balance and agile working is valued. You will have the opportunity to help develop an evolving team where collaboration and personal growth are encouraged, build strong processes and rigorous compliance, while working in a fast moving environment.

Our open plan offices are located in the centre of Rugby near to the train station, and we offer free

parking near to the office.

In addition, we offer the following benefits:

Full time roles are contracted at 35 hours per week.

It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.

• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Employee Assistance Programme – access to our Wellbeing platform which offers emotional
• and practical support.
• Learning and Development opportunities
• Cycle to Work / Shower Facilities
• Sit / Stand desks available in our modern offices

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation.  We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be.  By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults, and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

The successful applicant must have a pre-existing right to both live and work in the UK.

Closing date for applications: Sunday 7th July 2024

Interviews: It is anticipated that first round interviews will take place in the week commencing Monday 15th July 2024.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you.  Please visit our careers page to view the full recruitment pack.  To apply, please submit your CV along with a supporting statement outlining your suitability for the role.

You will be an essential addition to a supportive Finance and Operations team. It is essential that you have experience of general accounting skills and be comfortable working to different deadlines. The successful candidate will be an analytical, intelligent accountant who will provide high quality support for a range of teams across the organisation. You will have the ability and communication skills to build strong working relationships at all levels across the organisation and particularly with non-finance staff. The successful candidate will have at least two years’ experience working in a similar role and preferably be part qualified. They will also be a forward thinking and proactive individual who is willing to take part in a variety of activities in order to maintain a stable work environment.

Key responsibilities

• Support the Finance team with monthly bank reconciliation statements for UK bank accounts as required
• Process supplier invoices and staff expense claims
• Assist in the preparation of sales invoices and monthly debtor ageing reports
• Process monthly credit card expenditure and undertake monthly reconciliation of accounts in QuickBooks.
• Support the processing of internet and cheque donations
• Posting of UK monthly journals (Accruals/prepayments, Payroll etc.)

How to Apply:

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification.

This letter should be submitted with a CV to THET by midnight Sunday 7th July, with ‘Finance Officer' in the subject line. 

THET is an equal opportunity employer, and any form of canvassing will lead to automatic disqualification.

This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

 Senior Facilities Officer - Project Management

Salary Range: £34,362 - £40,089 per annum

Hours: 35 hours per week

Location: St James’s Square, London SW1

Closing date: 8th July 2024 @ 9:00am

About The London Library

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.

The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.

About the role

The London Library is planning a major, multi-year building project and is looking for a Senior Facilities Officer - Project Management to work within the Buildings and Facilities Management team to help support and deliver the project.

As part of a small, hands-on team, this new role will also support the Library’s maintenance and improvement programmes, arranging contractor works and providing liaison with colleagues across the Library. The post reports to the Buildings & Facilities Manager. Some weekend and out of hours working will be required.

About you

You will hold an appropriate formal qualification within a relevant discipline, with previous experience of facilities project management, preferably in the charity, cultural or not-for-profit sector. A proven background in either FM or managing numerous refurbishments and maintenance projects is essential, along with experience of working in construction and maintenance environments, understanding and compliance of H&S law and construction regulations.

Experienced in managing budgets and project finance, the ability to build client and stakeholder relationships using exceptional inter-personal and communication skills, with a collaborative approach to achieving organisational goals on time, whilst working accurately and methodically, are all a must.

You are pleasant, approachable, welcoming, helpful, and responsive even under pressure, willing to turn a hand to whatever needs doing on occasion, with a flexible approach to working hours, including out of hours cover.

We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.

The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.

It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.

As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.

Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.

The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.

About the role

• Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
• Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
• Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
• Support the implementation of internal grant management processes.

About you

• Experience of fundraising for an international development organisation.
• An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
• Interested and knowledgeable in current developments and trends in the international aid sector.
• Committed to War Child’s mission, vision and values.

Employee benefits

Benefits include: 

• 28 days per year (full-time) annual leave, rising to 33 days with service, plus bank holidays.
• 5% employer pension contribution
• Enhanced maternity, paternity, adoption & shared parental leave.
• Healthcare cash plan
• Free, confidential one-to-one wellbeing consultations with trained counsellor